Principles of Management (Quiz-1)

Set-A
Name_________________________________________ ID _________________________________ Period registered_____

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.

1) Which one of the following is a common myth about the study of management? 1)
A) Management is just common sense.
B) Managers are found in all types of organizations, large and small.
C) Many of today's managers are minorities.
D) Managers need to be well disciplined in all of the business areas.

2) The work of a manager ________. 2)

A) does not involve interaction with nonmanagerial employees
B) involves only high-level tasks that require a sophisticated skill set
C) is strictly limited to overseeing and monitoring the work of others
D) may involve performing tasks that are not related to overseeing others

3) Good management strives for ________. 3)

A) high efficiency and low effectiveness
B) low efficiency and high effectiveness
C) high efficiency and high effectiveness
D) moderate efficiency and moderate effectiveness

4) According to Mintzberg, which of the following fit into the category of interpersonal roles? 4)
A) negotiator, liaison, and figurehead
B) figurehead, leader, and liaison
C) monitor, leader, and resource allocator
D) disturbance handler, liaison, and negotiator

5) Decision making begins with ________. 5)

A) identifying decision criteria B) selecting alternatives
C) identifying a problem D) eliminating false alternatives

6) It is assumed that a rational decision maker ________. 6)

A) would be objective and logical B) would never make a wrong choice
C) would be subjective and impractical D) would face only difficult decisions

7) Structured problems typically have ________ while unstructured problems typically have 7)
________.
A) many solutions; one solution B) many solutions; fewer solutions
C) two solutions; three solutions D) only one solution; many solutions

8) Group decision making typically increases the legitimacy of a decision because the decision was 8)
made ________.
A) primarily by the group leader B) over a long period of time
C) by experts D) democratically

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 9) When an organization engages in ________, it uses managerial and technical employee skills and 9)
abilities from other countries.
A) marketplace globalization B) resource globalization
C) talent globalization D) financial globalization

10) The socioeconomic view of social responsibility is that a for-profit organization's responsibility is 10)
________.
A) to maximize stockholder wealth
B) to maximize both profits and the general welfare
C) to maximize opportunities for citizens in developing countries
D) to do what only the law requires

11) Management has decided to move production operations offshore, a move that will cost 237 jobs in 11)
the United States. However, there is the potential to increase profits and dividends to the 984
stockholders. It would appear that management is following the ________ view of ethics.
A) rights B) socioeconomic C) theory of justice D) utilitarian

Business Expansion Plan (Scenario)

As a business expansion director, Shana's goal is to scout potential locations for her company's planned expansion to other
countries. There are many options, some of which include maintaining the business's head office in the United States. Other
options send company representatives to foreign operations when necessary, or establishing separate operation facilities
abroad and hiring locals as managers.

12) If Shana's company decides to open operations in France but maintain company management in 12)
the United States, it would be considered a ________.
A) global corporation B) joint venture
C) transnational corporation D) multidomestic corporation

13) Which one of the following is not involved with the demographic component of an organization's 13)
external environment?
A) gender B) values C) income D) race

14) Which one of the following best defines environmental uncertainty? 14)
A) the amount of innovation and creativity in an organization's internal environment
B) the amount of change and complexity in an organization's external environment
C) the amount of change and confidence in an organization's external environment
D) the amount of resources and expertise in an organization's internal environment

15) Which one of the following will a "ready-aim-fire" culture tend to do with plans for building a new 15)
factory?
A) carefully study the plans before building
B) briefly study the plans before building
C) carry out the planning and building process simultaneously to make sure that the plans are
updated continuously
D) get the building process underway before the plans are finished in order to avoid possible
objections to expansion

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 Principles of Management (Quiz-1)
Set-B
Name_________________________________________ ID _________________________________ Period registered_____

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.

1) An organization is ________. 1)
A) a deliberate arrangement of people to accomplish some specific purpose
B) the physical location where people work
C) a group of individuals focused on profit-making for their shareholders
D) any collection of people who perform similar tasks

2) Which one of the following types of managers is responsible for making organization-wide 2)
decisions and establishing the plans and goals that affect the entire organization?
A) team leader B) project leader
C) top manager D) department head

3) Another term for efficiency is ________. 3)

A) doing things at the right time B) making sure things get done
C) doing things right D) doing the right things

4) The emphasis that managers give to various activities is generally based on their ________. 4)
A) experience in their field B) skill specialty
C) organizational level D) tenure with the organization

5) Which one of the following defines a problem in the decision-making process? 5)

A) a discrepancy between what exists and what the decision maker desires to exist
B) something that causes irritation
C) a discrepancy between the ideal and the practical
D) something that calls for attention

6) A banker opts for short-term gain despite indications that his decision might not pay off in the long 6)
run. Which error or bias is the banker guilty of?
A) immediate gratification B) representation
C) overconfidence D) selective perception bias

7) The three main models that managers use to make decisions are ________. 7)
A) intuitive, unintuitive, and rational
B) bounded rational, intuitive, and systematic
C) rational, irrational, and bounded rational
D) rational, bounded rational, and intuitive

8) Which one of the following is NOT a type of programmed decision? 8)

A) systematic procedure B) brainstorm
C) rule D) policy

9) A global village can be best characterized as a business climate in which there are ________. 9)
A) no international boundaries B) no rules or standards
C) rigid rules and standards D) rigid international boundaries

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 10) The classical view of social responsibility is that a for-profit organization's responsibility is 10)
________.
A) to help as many people as possible
B) to maximize opportunity for all
C) to maximize profits only
D) to maximize both profits and the general welfare

11) One prominent argument against being socially responsible makes the claim that business 11)
managers are ________ to address social concerns.
A) too out of touch B) not competent C) too wealthy D) too impractical

Business Expansion Plan (Scenario)

As a business expansion director, Shana's goal is to scout potential locations for her company's planned expansion to other
countries. There are many options, some of which include maintaining the business's head office in the United States. Other
options send company representatives to foreign operations when necessary, or establishing separate operation facilities
abroad and hiring locals as managers.

12) If Shana's company decides to open a new operation in Germany that has local managers and is 12)
run locally but still exists under the umbrella of the home company, it would be considered a
________.
A) multidomestic corporation B) national corporation
C) trade alliance D) borderless organization

13) The ________ component of an organization's external environment is concerned with scientific 13)
and industrial innovations.
A) economic B) sociocultural C) technological D) demographic

14) The use of peer-to-peer services such as Uber is an example of this type of economy. 14)
A) sharing B) unplanned C) capitalistic D) socialistic

15) Which one of the following statements exemplifies a culture that is supportive of innovation? 15)
A) Managers select employees for problem-solving teams.
B) Employees are allowed to independently define their work.
C) Production output supersedes quality.
D) Employees must obtain approval before taking any action.

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 Principles of Management (Quiz-1)
Set-C
Name_________________________________________ ID _________________________________ Period registered_____

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.

1) All organizations have ________ that define(s) the organization's purpose and reason for existing. 1)
A) rules B) structure C) limits D) goals

2) A major contribution that Taylor made to the study of management was ________. 2)
A) to measure inefficiency on a 4-star scale
B) to measure efficiency on a 4-star scale
C) to identify the three best ways to get a job done
D) to identify the one best way to get a job done

3) Another term for effectiveness is ________. 3)

A) doing things right B) doing things intelligently
C) doing things when necessary D) doing the right things

4) Unlike the manager of a small business, the most important concerns of a manager in a large 4)
organization are focused ________.
A) on setting goals
B) on planning ways to improve organizational structure
C) externally, particularly on entrepreneurial tasks
D) internally, particularly on the allocation of resources

5) To identify a problem, a manager ________. 5)

A) compares the current state of affairs with some standard or goal
B) uses intuition to see that things don't look right
C) compares one set of standards or goals to a second set of standards or goals
D) looks for unhappy customers

6) A scientist cites two studies that show a positive effect for her drug and ignores five other studies 6)
that show a negative effect. Which error or bias is she committing?
A) hindsight B) confirmation bias
C) self-serving D) anchoring effect

7) A manager has a choice of three investment funds. To assess them, he looks at their investment 7)
records over the previous five years. The manager is operating under which condition?
A) uncertainty B) risk C) certainty D) probability

8) A manager wants to invest in one of three start-up companies. All three of the companies seem to 8)
have a good business plan. None of the companies has a track record. The manager is operating
under which condition?
A) risk B) certainty C) uncertainty D) low certainty

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 9) A multinational corporation (MNC) ________. 9)
A) is defined as any company that has no home base
B) includes any company that exports goods overseas
C) is defined as a company that has its home base in the United States and various operations
overseas
D) is any organization that maintains operations in more than one country

10) A company that meets its social obligation ________. 10)

A) goes beyond its legal and economic responsibilities and responds to some pressing social
need
B) fulfills its legal and economic responsibilities only
C) does not need to obey local laws
D) fulfills its economic responsibilities only

Business Expansion Plan (Scenario)

As a business expansion director, Shana's goal is to scout potential locations for her company's planned expansion to other
countries. There are many options, some of which include maintaining the business's head office in the United States. Other
options send company representatives to foreign operations when necessary, or establishing separate operation facilities
abroad and hiring locals as managers.

11) If Shana's company reorganizes based on industry groups with no designated home country, the 11)
entire organization would be considered a ________.
A) multidomestic corporation B) transnational organization
C) strategic alliance D) global corporation

12) The classical view of social responsibility is that a for-profit organization's responsibility is 12)
________.
A) to maximize profits only
B) to help as many people as possible
C) to maximize both profits and the general welfare
D) to maximize opportunity for all

13) The ________ component of an organization's external environment is concerned with interest rates 13)
and employment levels.
A) demographic B) technological C) economic D) sociocultural

14) Which kind of company would be less likely to fire its CEO for poor performance? 14)
A) a company with a realistic view of management
B) a company with a symbolic view of management
C) a company with an external view of management
D) a company with an omnipotent view of management

15) Companies that operate in a ________ environment have the lowest amount of environmental 15)
uncertainty as illustrated in the environmental uncertainty matrix.
A) simple, dynamic B) complex, dynamic
C) simple, stable D) complex, stable