2023 Welcome!

to the 2023 Takaful Leader & Agent Summit (TLAS), where we embark
on a journey to explore the limitless possibilities of the Takaful industry. This year, our
TAKAFUL theme is "Beyond All Limits" reflecting our commitment to pushing boundaries,
surpassing expectations, and unlocking the full potential of Takaful leaders and agents.

LEADER AND Agency force are the industry's’ first contact point with customers, agents wield

AGENT SUMMIT
significant influence over how customers perceive and experience takaful. It is thus
critical for agents to provide the highest levels of service via continued and consistent
“Beyond All Limits”
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displays of attentiveness and value adding, to build trust with their clients. As today, we

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Unleashing the Potential of Takaful Leaders & Agents

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recognize that communication and digital skills are essential in this ever-evolving world,

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the summit will focus on enhancing these skills, equipping audience with the tools and

P ro e n d
knowledge needed to excel in the digital age. Through engaging, interactive sessions,

SEGMENTS:
at i ve and insightful discussions, we will empower the audience to effectively connect with

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customers, leverage technology, and stay ahead of the curve. The summit encourages
❑ Inspirational Speech
n t e & audience to go above and beyond their limits, explore new possibilities, and strive for
❑ Motivational Talk
❑ MDRT Sharing Te chang excellence in their roles as leaders and agents in the Takaful industry

❑ 30 Minutes Insight with CEOs

c t to TLAS is not just about professional growth; it's also about nurturing the future leaders
who will contribute in ensuring a sustainable and successful future of Takaful industry.
❑ SOCMED Personality Tips

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❑ Plenary Panel Discussion e So, let's embrace the spirit of "Beyond All Limits" and unlock the untapped potential
❑ Devine Speech
S within us. Together, we will redefine the Takaful industry, surpass all expectations, and
create a future that knows no bounds. Welcome to the Takaful Leader & Agent
Summit 2023!
 AGENDA

8.00 am – 8.30 am Registration Open

8.30 am – 8.35 am Opening

8.35 am – 8.50 am Welcoming Remarks

Encik Elmie Aman Najas, Chairman, MTA | CEO, AIA PUBLIC Takaful Bhd
“Beyond All Limits”
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➢ Unleashing the Potential of Takaful Leaders & Agents
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8.50 am – 9.05 am Key Note Address
P ro e n d
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YB Senator Datuk Setia Dr. Haji Mohd Na'im Bin Mokhtar,
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Menteri di Jabatan Perdana Menteri (Hal Ehwal Agama)

n t e &
9.05 am – 9.30 am
Te chang
Inspirational Speech
Tan Sri Azman Mokhtar, Chairman of the Leadership Council of the Malaysia

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International Islamic Finance Centre (MIFC)

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“Adaptive Leadership: Navigating Change with Resilience and Innovation”
➢ In the ever-evolving world of Islamic Finance, adaptive leadership is crucial for Takaful agents to thrive. This

S segment explores how Takaful agents can effectively navigate change, embrace innovation, and build
resilience in their profession. Discover the key skills and strategies needed to stay ahead in the Takaful
industry, communicate effectively with clients, and provide personalized solutions. The speaker will delve
into the intersection of adaptive leadership and the role of Takaful agents in today's dynamic marketplace.
 AGENDA

9.30 am – 10.30 am 60 minutes with Takaful CEOs

1st CEO
- Sponsor

2nd CEO
- Sponsor

m e t
10.30 am – 10.45 am Networking Break
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10.45 am – 11.15 am MDRT Sharing
P ro e n d
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1st Speaker

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Ms. Tam Kim Fang, Malaysia MDRT Country Chair
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Te chang
“Be Top of Mind”
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arcu ut, cursus mauris.

u bj e 2nd Speaker

S Ms. Soon See Chi , 18x MDRT with 1x COT

“Achieving MDRT and Beyond”
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arcu ut, cursus mauris.
 AGENDA

11.15 am – 12 pm Motivational Talk

Encik Azizi Ali
“Mental Warrior”
➢ A mental warrior is someone who possesses the strength and resilience to overcome challenges and
obstacles in their life. To have a positive mindset, a strong belief in the abilities and the determination to
keep pushing forward. Session will be sharing strategies to help audience to be strong, overcome challenges

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and achieve their goals. The session will be fun and informative.

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12.00 pm – 12.45 pm

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Plenary Panel Discussion 1

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P o e n d
“Elevate & Excel: Unleashing the Power of Takaful Agent Professionalism”
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➢ Setting a new standard benchmark for insurance agent professionalism. This program aims to empower

at i ve a m
insurance agents to deliver exceptional service, build trust with clients, and elevate their overall

n t e &
performance in the industry. Join us on this transformative journey to unlock your full potential and excel in
your insurance career.

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Panellist:
• Encik Elmie Aman Najas, Chairman, MTA | CEO, AIA PUBLIC Takaful Bhd

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• Datuk Shahul Dawood, CEO HRD Corp.
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u bj e • Encik xxxxxxxxxxxx, TOP Agent

S Moderator:
• Bro. Amin Idris, TV Host/Writer/Motivator
 AGENDA

12.45 pm - 2.00 pm Lunch Break & Prayer

2.00 pm - 2.45 pm SOCMED Tips

Nina Sharil Khan, LinkedIn Icon/ International Speaker, Host & Emcee
“Everybody can be big online!”
➢ This session will talk about how anyone can establish a significant presence and influence on the internet. It

m e
will cover strategies and techniques for building an online brand, engaging with an audience, and

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leveraging digital platforms to achieve personal or professional goals. The speaker will share insights on

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communication, digital skills, and the power of connecting with people online.

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2.45 pm – 3.45 pm
ro
Plenary Panel Discussion 2
P e n d
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“Battle of the Brains: Agents vs. AI – Who will win the Game?”
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➢ In this forum, we will delve into the intriguing debate of Takaful Agent vs. AI. Join us as we explore the

a
n t e &
advantages and disadvantages of both, discussing how technology is reshaping the Takaful industry and

Te chang
the role of human agents in this digital era. Share your insights, experiences, and opinions on this
captivating topic. Don't miss out on this engaging discussion!

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Panellist:
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• Encik Wan Saifulrizal Wan Ismail, CEO, Prudential BSN Takaful Berhad
c
u bj e• Encik Wan Zaini Wan Hassan, Top National Takaful Agent

S • Puan Ruslina Ramli, Director, Digital Finance and Islamic Digital Economy
• Puan Yushida Husin, CEO, CGC Digital
Moderator:
• Ms. Shabana M Hasan, TV Host/Independent Islamic Finance Consultant
 AGENDA

3.45 pm – 4.00 pm Networking Break

4.00 pm - 4.30 pm Devine Speech

Ustaz Zul Ramli M Razali, Evangelist & Preacher / Master Coach NLP
“Takdir dan Impian: Mengenali Diri dan Menggapai Hidup yang Diingini”
➢ Berbicara tentang perjalanan seseorang untuk memahami diri mereka sendiri dan mewujudkan aspirasi

m e
dalam kehidupan mereka. Tajuk ini mengundang pembaca untuk merenung tentang identiti mereka dan

t
g ra m m n
mengejar tujuan yang mereka inginkan. Segmen ini akan memberi inspirasi dan motivasi kepada

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pendengar untuk merenungkan kehidupan mereka sendiri dan mempertimbangkan apa yang mereka

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benar-benar mahukan untuk masa depan mereka.

P e n
4.30 pm - 5.00 pm
i
Closing

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T c h a n
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Notes:
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Accepted but no
Confirmed
confirmation