Improving Business Process Automation

for Leading U.S. Coiled Tubing

Manufacturer
lt was provided custom software solution and integration
services for all the business processes in the company.

Customer is а leader in providing superior coiled tubing prod­ucts and

Client Profile services to the well-servicing industry. lt manufac­tures tubing products
to industry standards and customer specifications with high quality.

/ Sales / Spools
Modules / Production
/ Material Handling
The automation software consists of the / Quality
/ Alerts

following main modules: / Service

/ Specifications Matrix

/ Shipping / Out of Specification Process

Production
Production system covers production queues and String planning, production step monitoring, location in
operations, from creating requests for strip slitting to the the yard tracking, are the key features in production
end of string milling.
system. Production module is integrated with other
system's modules and includes initial and final quality test.

Quality
O perations Quality covers various mea­surements, from Q uality control is performed according different
coils receipt to bias welds quality checks.

specifications and might Ье used from templates or setup

from the scratch.

lt includes digital radiography exams, hydrostatic

pressure testing, and electromagnetic inspection. Testing process might include lab, stress, and crash
testing, with result integration.
 Service

Service uses plans and tracks execution

Service procedures expand quality control process

of the string servicing operations.

during manufacturing process, as well it is used in

post-sales and guarantee serv1ces.

There аге а lot of service types with different workflows

that might Ье configured instantly from admin panel.

Shipping

Shipping system tracks shipment preparations and The shipping process is а verif ication process, and not

delivery. lt allows recording and tracking of different linear, as some phases in the cycle may occur at the

steps occurring with each shipment.

same time.

The main idea of shipping process tracking is

ensuringthat all parts/materials are included, all

shippingsta ndards/checks are followed etc.

Spools

Spools tracks receiving, usage and shipments of the AII the tuЬing manufacturing, service and shipping

wooden and metal spools with coils, strips, strings ог activities heavily rely on the spools storage. lt is

empty ones.

important to use spools with proper parameters, such

as dimensions, maximum weight, duraЬility etc., for

The module integrated with RFID sensor for convenient smooth and safe operations.

tracking over the yard.

Material Handling

Material Handling application tracks items placement lt is used to assist both the office personnel and the

over the territory а nd stores, records requests for workers who perform actual material moves on the

movements.
forklift cars.

System tracks the material locations over the territory,

the move requests and completed material moves.

 Alerts

Alerts tracks special critical and informational There is а possiЬility for online adjustment and

conditions in all applications, sends email creation new alerts from web admin panel.

notifications, provides issue detail lists with access to

respective issues. There are two types of alerts:

informational and action required, that might Ыосk

all production processe

Specifications Matrix

Spec Metrics is а flexbie set of various conditions that / Generic - reused for different strings;

determine if particular measurements (wall width, / Special - created specifically for some strings.

hardness, seam size, chemical concentrations) аге

within allowed range or not.

Provides automatically possibilities to check for the

conditions.

lt consists f rom 2 types of specifications:

Out of Specification Process

The OSC subsystem informs the users about Out-of-Spec There are many different OSC cases, involving different

Conditions, allowing taking decisions.

workflows, decision makers and availaЫe actions.

lt ensures that product which does not conform to

specified requirements is properly detected, identified and

Features

User lnterface designed for desktop

Robust and instant alerting system
РС and mobile/ ta Ыеt devices

Compatibility with an application Open and extensiЫe architecture allowing

controlling mechanical tests hardware for further improvements and third-party
(testing steel samples for tensile, yield etc.) solutions

lntegration with the variety of vendor ERP

Custom online reporting system in
systems as well as with specialized lab and
each module
process control equipment devices.

Strict security policies, permissions,

and roles
 / .NET Framework 4.5

Technologies
/ 11S7.5

-
The system is three tier web based

'
/ MS SQL Server 2012 with Reporting Services

application installed in customer s local

,
private network and uses following
/ Windows Server 2008 R2

technologies:

/ .NET Compact Framework 3.5

Results for the Client

Custom software improved productivity in the following areas:

Time spent on quality control procedures Time spent on inventory tracking

Postsales service improvement Milling optimization

Time spent on service/shipment planning Considerably reduced human errors

and tracking factor in all the operations