Six Sigma Green Belt Project Charter

Project Name Packing Automation in Emami

Today’s Date 12/10/20
Project Start Date 12/10/20
Target Completion 15/11/20
Date

Project Element Response

Problem Statement There is repetitive process which are done by employee
 Includes time, hampering their creative time and can lead to manual
measurable item, gap error
and business impact
Business Case There are lot of rule base repetitive task are performed by
 Why is this project employee. As there are rule base and standard process, it
important to do requires respective time from person and can be monotonous.
now?
This can also lead to human error. By adapting Robotic
 What is the project’s
automation process these can be done ineffective way and
financial impact?
 What is the impact human asset can be used for more productive and skilled activity.
on DPMO/ Sigma This process will help in reducing error and increasing
level? productivity.
 What is the impact
on customer service
Goal Statement The main objective of this project is to improve the service
 Specific quality of collection services of packaging in Emami by using six
 Measurable sigma methodology within 1month
 Achievable
 Realistic
 Time-bound
List of Improvement Goals Measure (units) Baseline Goal
1. Error reduction Number 0-20 %
2. Productive time Hrs 40 – 60%
3.
 Six Sigma Green Belt Project Charter

Process Currently data comes in form of email attachment file, which

 Describe the process user must download and convert into excel manually. Post
in which the problem that he must enter same data in CRM system, generate
exists report and mail to supervisor as attachment. The whole
process is repeated again and again by person on regular
basis
Project Scope Automating the entire process of data conversion from mail to
 What part of sheet, entering in CRM system, generating report and mailing
the process will it to concern person.
be addressed? The boundary is already set process and rule which does not
 What are the require human decision. The whole process is inside
boundaries of the focused approach.
project or
process?
 What areas are
inside or outside the
team’s focus or
authority?
 Attach a SIPOC
diagram if necessary
Team Member Name
Project Sponsor A. Agarwal
Key Stakeholders M. Goyenka, R Agarwal
Team Lead S K Mandal
Team Members T. Barman, K. Datta
Process Owner Joy Saha
Other
Timeline by Project Stage Milestone Target Completion Date
Define Project Charter and kickoff 12/10/2020
Measure Define and collect data 18/10/2020
Analysis Find causes 24/10/2020
Improve Fix causes 10/11/2020
Control Standardize the fix 14/11/2020
 Team
Project Title
Packaging Automation in Emami

Expectation Example Team Rule

Attendance Attendance is required at all team meetings. Meeting should be attended by all member
Changes in meeting times must be made at
least 24 hours ahead of time.
Participation Team members may not be substituted unless All members must participate in the discussions
approved by team leader.
Focus We will stay on task and on topic, using the Members should focus on the business problem.
Project Charter as our guide. A meeting
agenda will be publishedat least one day in
advance.
Interruptions Interruptions for emergencies only. Phones No external interference ie. Alarm, Mobile etc
turned to silent.
Preparation All deliverables are expected to be completed Each meeting will start with a published agenda.
in a timely manner. Each meeting will have a
published agenda.
Timeliness Meetings will begin promptly as scheduled. All members must present on time during
meetings.
 Team
Decisions We will choose the best decision-making Decisions made by team will be final.
method for each situation. We will support
decisions made by the team.

Data We will rely on data to make decisions. Quantitative support is required to approve final
decision.
Conflict We welcome honest disagreements, as long All members should have mutual respect with
as everyone is treated with respect. A other members argument and view. Identify the conflict and
facilitator will be used if conflict cannot be Mitigate with communication. Accept right criticism and
resolved.
suggestion.
Other

Team Member Role Signature

S K Mandal Team lead

Joy Saha Process Engineer

T. Barman Quality

K. Datta Business analyst

 Team

DATA COLLECTION PLAN

Measure Data type How Who When

Quality test Continuous Compare with old data Engineer After project starts,
every 10th unit
Update Costing Continuous Recalculate the Project After successful
amount per unit Manager completion of
testing
Customer Discrete Surveys, customer
Team
Customer Before start and
Feedback reviews support after end the project

Process Map

Interview with user and data capture

Validate the Data Map Process Identify are to Automate
Identify Risk and Mitigate

Rollout
 Team
NULL AND ALTERNATIVE HYPOTHESIS
Before Improvement
H0: q <= 3
HA: q > 3 (where q is customer rating given to the product quality, where 1 is lowest and 5 is highest)
H0: p <= 3
HA: p > 3 (where p is customer rating given to the product price, where 1 is not good for price and 5 is good for price)
After Improvement
H0: q <= 3.5
HA: q > 3.5 (where q is customer rating given to the product quality, where 1 is lowest and 5 is highest)
H0: p <= 3.5
HA: p > 3.5 (where p is customer rating given to the product price, where 1 is not good for price and 5 is good for price)
 Team
The Capstone
The six sigma green belt specialization is indeed a great course to learn. Especially for the ones who
consider quality over everything. The lessons learned throughout the course are:
Six Sigma is all about quality improvement effectively by removing the defects and it is highly customer
focused.
Lean is a process which is used to increase customer value while eliminating waste in the process.
Six Sigma uses DMAIC methodology, which is Define, Measure, Analyze, Improve Phase, Control phase.
There are different quality tools like flow charts and process map for collecting data, check sheets,
histograms, Pareto Charts, Scatter diagrams to determine different aspects when dealing with quality.
Team plays an important in quality improvement. The manager should value and give importance to
each one of the team members and their point of view, the manager should involve them in the decision
making process.