UCL Institute for Environmental Design & Engineering

IES VE Installation Guide

Instructions for installing and activating IES VE

System Requirements

Before making any download and installation, you needs to make sure with the system
requirements.

Like many computer programs, IESVE requires certain hardware and software specifications
in order to install and run. These are basic requirements, though you may want to use our
recommended suggestions to improve performance.

The following list of requirements and recommendations apply to the current version.
Supported Environments
 Windows 7
 Windows 8
 Windows 10
 Windows installations on Mac OS via:
 VMware Fusion
 Parallels Desktop
 Boot Camp

Note: IESVE will run on 64bit versions of Windows, but it will run as a 32bit application

Software Required
 Microsoft® Internet Explorer 7.0 or higher
 .NET Framework 4.5.1 from Microsoft
 MS-MPI v5 from Microsoft
 Microsoft Visual C++ Redistributable for Visual Studio 2013
 Microsoft Visual C++ Redistributable for Visual Studio 2010

Minimum Hardware
 1152 x 864 screen resolution
 OpenGL-compliant graphics card
 2Ghz+ Intel Pentium / AMD Athlon CPU
 2Gb RAM

Recommended Hardware (for large projects)

 1280 x 960 screen resolution
 256Mb OpenGL v2.1 compliant graphics card (2.0)
 Dual core CPU (Intel Core 2, or AMD x2 series)
 4Gb RAM

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IES VE Installation Guide

Step 1: download and install IES VE

1. Create an account with IES by registering at https://www.iesve.com/register.
*Please use your UCL email address

2. Go to the Download Centre by clicking the following link:

https://www.iesve.com/software/download/ve

Follow the steps below to complete the installation of the IES Virtual Environment software.

Installation instructions
1. Download & Install the IESVE software.
2. Click on "Software Installation". You will be taken to the IES Virtual Environment Set up
Wizard screen. Click next and the End-User Licence agreement will be displayed.
3. After accepting the terms and conditions, specify the location on your machine where you
wish the VE software to be installed.
4. Choose the set up type that best suits your needs and click Next.
5. Click Install to begin the VE installation. The set up wizard will now install the software. This
may take a few minutes.
6. Click the "finish" button to complete the installation.
7. Once installed, click on "Request licence keys" where an email request is generated. IES will
issue software keys and information on how to activate the software .

The following window will come up, chose the version in the red circle in figure below.

After the following window will come up, chose the version in red circle in the figure below
(not the IESVE for students, university will try to contact the IESVe and buy for you a student
license).
After the following page will appears, click the download in the red circle in the following
figure.

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Each of the students will be provide an individual software license, so you will installing
stand-alone license version (not a server license).

Follow the steps below to complete the installation of the IES

Virtual Environment software.
For Stand alone installation, the students need to complete the following steps:

 Download and follow the Set-Up Wizard (as you have done following the above
steps).
 Launch IESVE
 Request License Keys when prompted
o Keys will be issued with software purchased
o After the License has been issued , the “Keys” directory should nod be moved
 Activate software
 You will now be able to access all purchassed IESVE modules.

3. Launch IES VE and check that it works without any problem

IES Software Licence Directory

During the installation of the Libraries, a directory by the name of \KEYS is created
under your application directory (C:\ProgramData\ies\apps\Keys), which is used to
store important IES product information. This directory will store the licences issued
to you by IES and cannot be moved after licences have been issued, since this will
invalidate the licences. Should you wish to change the location of this directory, or
address more advanced licensing issues, please refer to the Software Installation
Guide; Network Installation – IES Software Licence Directory.

Once you have completed this process you may move on to the next section

There are several steps that needs to be followed until to complete the successfully the
installation. Please follow each step accordantly.
Please note that the following preview screenshots are taken form the installation of an
earlier version and might have any small installation changes in the current version. Make
sure that you follow correct steps for you in the current installation version accordingly.
.

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Step 2: Activate IES VE

During the installation, a directory by the name of “keys” is created in the common
application data area (C:\Documents and Settings\All Users\Application Data\IES\Apps\ on
Windows XP or C:\ProgramData\ies\apps\ on Windows Vista), which is used to store the
licences issued to you by Integrated Environmental Solutions.
Please note that after licences have been issued this directory should not be moved to an
alternative location as this would invalidate the software licences.

To activate your keys through our license management system, you will need to
follow the below steps:

• Open VE 2021 and select Help>Request License Keys

• Complete the form with the Activation Code: xxxxxxx
• Select ‘Activate’ (or ‘Refresh’)
• Click ‘Send Request’

Request Licence Keys The first time you run your software, you will be presented with the
IES User Information dialog. It allows you to ‘Request License Keys’ to register the for your
installation.

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Register your software and click the button labelled Email: keys@iesve.com which will
generate an automatic keys request email.

Once the email is sent to: keys@iesve.com the team will process the request and send out a
confirmation email to you (generally within 1 working day). You are then ready to Activate
your software...
You will receive an email from our keys department it will read:

Open Software & Activate The IES User Information dialog will appear when you open the
software. Click ‘Activate software’ in order to register the <Virtual Environement>.

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Read and accept license agreement You will be presented with the End-User License
Agreement which you must accept in order to run the software.

Confirmation message The following appears to confirm that your license activation has
been completed. Please accept and continue.

Check license period and continue to software At this point the license keys have been
downloaded from the IES Server to the local installation and the software can now be run.

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The window will now show the days remaining on the license and allow you to click Continue
to launch the VE.

Enter the < Virtual Environment> The <Virtual Environemtn> will now start up and we can
see your purchased and registered products available to select from the ‘Applications’ or
‘Navigators’ tabs.

Mac Users
 IES VE only operates on Windows OS which could be an issue for those who use
Mac.

 Install Boot Camp or Virtual Machine software

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 Get Windows 10 for free from ucl.onthehub.com

IMPORTANT: Reinstalling IES VE or moving it to a new PC

After reinstalling IES VE on the same PC twice, IES will ask you to purchase a new licence.
It is therefore important to note that you ensure that your current PC is appropriate for
carrying out modelling tasks during the MSc course at IEDE.
In any case you are looking to move the IES VE to another PC (e.g. if you have bought a
new laptop), you will need to uninstall and reinstall the PIN.
Please follow the instructions below:
https://www.iesve.com/support/knowledgebase/faq/2923

Uninstalling or moving our software

If you wish to uninstall or move the IESVE software once keys have been activated
please contact us. You will need to run IES-Clean and generate an Uninstall
PIN. This is required for us to re-issue keys.

Running multiple versions

Multiple versions of our major releases (e.g. VE 2016, 2017 & 2018) can be installed
alongside each other. Therefore you do not need to uninstall previous versions if you
so wish. However, project files will be automatically upgraded if opened in a newer
version.

Mac Users
 IES VE only operates on Windows OS which could be an issue for those who use
Mac.

 Install Boot Camp or Virtual Machine software

 Get Windows 10 for free from ucl.onthehub.com

Installation Assistance
If you are having any issues with your VE installation, contact our Support team.
https://www.iesve.com/support/contact

Licence Keys
If you are having any issues with requesting license keys, consult our Request License Keys
Guide or email keys@iesve.com

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