A STUDY ON

CUSTOMER SATISFACTION WITH REFERENCE TO

AIRTEL
A project report submitted to

SATAVAHANA UNIVERSITY, KARIMNAGAR

In partial fulfillment of the requirement for the award of

BACHELOR OF COMMERCE

BY

BAPURAPU KIRAN KUMAR 210770434021018

BONAGIRI RAVITEJA 210770434021020
BUDUTHA KAVITHA 210770434021021
CHERNANCHA AKHILA 210770434021022
Under the Guidance of

Sri. SIRIPURAM SAI

DEPARTMENT OF COMMERCE

GNANODAYA DEGREE & P.G. COLLEGE

METPALLY-TELANGANA
2023-2024
 GNANODAYA DEGREE & P.G. COLLEGE

METPALLY-TELANGANA

(Affiliated to Satavahana University)

CERTIFICATE
This is to certify that the project work entitled A STUDY ON “CUSTOMER

SATISFACTION WITH REFERENCE TO AIRTEL” is the bonafide work done

by BAPURAPU KIRAN KUMAR - 210770434021018, BONAGIRI RAVITEJA

210770434021020, BUDUTHA KAVITHA - 210770434021021, CHERNANCHA

AKHILA - 210770434021022. of BACHELOR OF COMMERCE final year of

this college. They has completed the project work under the supervision of Sri.

SIRIPURAM SAI, Department of Commerce as per the rules prescribed for the

partial fulfillment of the BACHELOR OF COMMERCE for the academic year

2021-2024.

Internal Guide Head of the Department

Principal External Examiner

 DECLARATION

We, hereby declare that the project Report entitled A STUDY ON

“CUSTOMER SATISFACTION WITH REFERENCE TO AIRTEL” is the

bonafide work done by us as a part of the requirement of the degree of Bachelor of

Commerce.

Place:

Date

BAPURAPU KIRAN KUMAR 210770434021018

BONAGIRI RAVITEJA 210770434021020

BUDUTHA KAVITHA 210770434021021

CHERNANCHA AKHILA 210770434021022

 ACKNOWLEDGEMENT

We are highly obligated to Sri. K.V. SANTHOSH, Principal, Gnanodaya

Degree & PG College, Metpally who provided all the necessary infrastructure and

blessings for doing this project work.

We wish to express our deep gratitude to Sri. DEVARASHETTI RAJU,

HOD, Department of Commerce, Gnanodaya Degree & PG College, Metpally for his

cooperation and encouragement, in addition to providing necessary facilities

throughout the project work

We would like to convey our heartiest gratitude to our project guide

Sri. SIRIPURAM SAI, Department of Commerce, Gnanodaya Degree & PG

College, Metpally for his/her valuable guidance, keep attention and worth full

suggestions.

We are grateful to our parents, friends and others who ever extended their

fullest co-operation in finalizing the report.

BAPURAPU KIRAN KUMAR 210770434021018

BONAGIRI RAVITEJA 210770434021020

BUDUTHA KAVITHA 210770434021021

CHERNANCHA AKHILA 210770434021022