Which one of the following is not a ‘hygiene factor’ of Herzberg’s Two Factor theory?

(1) Interpersonal relations

(2) Working conditions
(3) Responsibility
(4) Job security
Answer: Responsibility

3.Which one of the following is a system of partnerships and alliances that a firm creates to
source, augment, and deliver its offerings?
(1) Value network
(2) Omnichannel marketing
(3) Integrated marketing channel system
(4) Direct marketing channel
Answer: Value network

4.What is a manager who inspires people to attain high performance levels is said to be good at?
(A) Leading
(B) Organising
(C) Controlling
(D) Planning
Ans: - Leading

5.What type outcome / effect would an organization face by rejecting on unsuitable candidate?
A) Negative
(B) Positive
(C) Unsuccessful
(D) Diminishing
Ans: -Positive

6.Which of the following skills is the most essential for a manager to bring out the best from the
people under him?
(A) Human skill
B) Technical skill
(C) Mechanical skill
(D) Conceptual skill
Ans: -Human skill

7.What skills enable a manager to motivate employees?

(A)Technical
(B) Marketing
(C) Interpersonal
(D) Sales
Ans: -Interpersonal

8.Which of the following do not fall under the category of systematic risk ?
(A) Market Risk
(B) Interest Rate risk
(C) Purchasing power risk
(D) Financial risk
Ans: -Financial risk

9.Which of the following would be considered as ‘Use of funds?

(A) a decrease in accounts receivable
(B) a decrease in cash
(C) an increase in account payable
(D) an increase in cash
Ans: -an increase in cash

10.Which of the following acts as a link between the top management and the employees
(A) Human Resource Management
(B) Human Resource Executives
(C) Human Resource Planning
(D) Human Resource Information System
Ans: -Human Resource Management
11.Which of the following methods of departmentation facilitates tight control on top?
(A) By geography
(B) By customer group
(C) By enterprise function
(D) By product
Ans: -By enterprise function

12.Which of the following is an intangible source?

(A) Technology
(B) Machinery
(C) Raw materials
(D) Capital
Ans: -Technology

13.……………………………refers to the extent to which people are committed to work and involved in
their activities?
(A) Unethical
(B) Work ethics
(C) Job description
(D) All the above
Ans: -Work ethics

14.Public limited companies include?

(A) Listed companies
(B) Non-listed companies
(C) Both listed and non-listed company
(D) Government non listed companies
Ans: -Listed companies

15.Profit and loss appropriation account is prepared

(A) when entire profit is distributed to owners
(B) when there is no profit in the business
(C) when portion of the profits is retained
(D) when merger and acquisition take place
Ans: -when portion of the profits is retained

1. What is SWOT analysis used for in business management?

a) Identifying internal strengths and weaknesses
b) Evaluating external opportunities and threats
c) Both a and b
d) None of the above
2. In financial management, what does ROI stand for?
a) Return on Investment
b) Revenue on Investment
c) Risk of Investment
d) Rate of Interest
3. What does the term "Supply Chain Management" refer to?
a) Managing the production process
b) Managing the distribution of goods and services
c) Managing relationships with suppliers and customers
d) Both b and c
4. What is the purpose of a mission statement in business?
a) Outlining specific financial goals
b) Defining the organization's core purpose and values
c) Describing the product offerings
d) Identifying competitors in the market
5. What does the acronym CRM stand for in the context of business?
a) Customer Relationship Management
b) Cost Reduction Model
c) Corporate Resource Management
d) Customer Retention Method
6. What is the key function of human resource management?
a) Financial analysis
b) Employee recruitment and development
c) Marketing strategy
d) Production optimization
7. What is the term for a business strategy that involves lowering prices to gain a competitive
advantage?
a) Cost leadership
b) Product differentiation
c) Market segmentation
d) Niche strategy
8. What is the purpose of a balance sheet in financial management?
a) Summarizing revenue and expenses
b) Providing an overview of a company's financial position at a specific time
 c) Evaluating market trends

Question 1: Which iconic brand launched its first store in Seattle in 1971, originally
selling coffee beans and tea?
a) Starbucks

b) Peet's Coffee & Tea

c) Dunkin' Donuts

d) McDonald's

Question 2: The term "Blue Ocean Strategy" refers to:

a) Creating new, uncontested market space

b) Implementing cost-cutting measures

c) Entering highly competitive markets

d) Expanding into international markets

Question 3: Which historical event in 1973 significantly impacted the global oil
market and led to price fluctuations?
a) Fall of the Berlin Wall

b) Watergate scandal

c) OPEC Oil Embargo

d) Cuban Missile Crisis

Question 4: In the world of finance, what does the acronym "IPO" stand for?
a) Internal Price Optimization

b) Initial Public Offering

c) International Payment Order

d) Interbank Payment Organization

Question 5: Which automobile company pioneered the mass production of cars using
the assembly line, revolutionizing the industry?
a) Tesla

b) Volkswagen

c) Ford
d) General Motors
 Question 6: The phrase "Think Different" was famously used in a marketing
campaign by which technology giant?
a) Microsoft

b) Google

c) Apple

d) Amazon

Question 7: What is the name of the economic theory that emphasizes free markets and
limited government intervention?
a) Socialism

b) Keynesianism

c) Mercantilism

d) Laissez-faire capitalism

Question 8: Which business metric measures the value of a company relative to its annual
earnings?
a) Price-to-Earnings Ratio (P/E)

b) Return on Investment (ROI)

c) Net Profit Margin

d) Current Ratio

Question 9: The term "unicorn" in the business world refers to:

a) A company founded by a woman

b) A startup valued at over $1 billion

c) A company with a sustainable business model

d) A company focused on social impact

Question 10: "The Innovator's Dilemma" is a book by Clayton M. Christensen about the
disruptive nature of technology in:
a) Retail industry

b) Healthcare industry

c) Entertainment industry

d) Technology industry

1. a) Starbucks
 2. a) Creating new, uncontested market space
3. c) OPEC Oil Embargo
4. b) Initial Public Offering
5. c) Ford
6. c) Apple
7. d) Laissez-faire capitalism
8. a) Price-to-Earnings Ratio (P/E)
9. b) A startup valued at over $1 billion
10. d) Technology industry

Set 2
Question 1: What is the term for a business strategy where a company sells products or
services at a lower price than its competitors to gain market share?

a) Market segmentation
b) Cost leadership
c) Product differentiation
d) Vertical integration

Question 2:In the context of finance, what does the acronym IPO stand for?

e) Initial Public Offering

f) International Portfolio Organization
g) Investment Policy Outline
h) Internal Performance Optimization

Question 3: Which of the following is NOT a primary function of human resource

management?

i) Recruitment and Selection

j) Product Development
k) Employee Training and Development
l) Performance Appraisal

2. Question 4: Who is known as the father of modern management and

introduced the 14 Principles of Management?
 a) Peter Drucker
b) Frederick Taylor
c) Max Weber
d) Henri Fayol

3. Question 5: What economic indicator measures the total value of all goods and services
produced by a country in a specific time period?

a) Gross Domestic Product (GDP)

b) Consumer Price Index (CPI)
c) Inflation Rate
d) Balance of Trade

4. Question 6: Which technology company's mission is to "organize the world's

information and make it universally accessible and useful"?

a) Microsoft
b) Apple
c) Google
d) Facebook

5. Question 7: In the marketing mix, what does the 'P' in the acronym "4Ps" stand for?

a) Price
b) Product
c) Promotion
d) Place

6. Question 8: What is the purpose of a SWOT analysis in business?

a) Evaluating financial statements

b) Assessing market share
c) Identifying strengths, weaknesses, opportunities, and threats
d) Setting sales targets

7. Question 9: Which of the following is a key feature of a monopoly?

 a) Many sellers in the market
b) Identical products offered by different firms
c) Single seller dominating the market
d) Limited government intervention

8. Question 10: Who is responsible for overseeing the monetary policy of the
United States?

a) Federal Reserve Chairman

b) Secretary of the Treasury
c) President of the United States
d) Speaker of the House

Question 1: b) Cost leadership

Question 2: a) Initial Public Offering

Question 3: b) Product Development

Question 4: d) Henri Fayol

Question 5: a) Gross Domestic Product (GDP)

Question 6: c) Google

Question 7: b) Product

Question 8: c) Identifying strengths, weaknesses, opportunities, and threats

Question 9: c) Single seller dominating the market

Question 10:a) Federal Reserve Chairman

Management deals with ___________

A. internal environment
B. external environment

C. both internal and external environment

D. None of the above

Ans -C. both internal and external environment

According to Mary Parker, ________ is an art of getting things done through others.

A. Job

B. Behaviour

C. Management

D. Both A & B

View Answer
C. Management

Management functions include ________

A. planning & organizing

B. directing

C. controlling

D. All of the above

View Answer
D. All of the above

____________ is known as “the father of scientific management.”

A. Fredrick W. Taylor

B. Henry Fayol

C. Robert Owen

D. None of these

View Answer
A. Fredrick W. Taylor

Management is ________ in order to create a surplus.

A. an art

B. a science

C. both A & B

D. None of these

View Answer
C. both A & B

Management skills applies to managers at _____

A. Middle levels in an organization

B. Top levels in an organization

C. Executive levels in an organization

D. All levels in an organization

View Answer
D. All levels in an organization

________ is the basic reason for it’s existence.

A. The organizational vision

B. The organizational mission

C. The organizational objectives

D. The organizations CEO

View Answer
B. The organizational mission

Planning is about deciding in advance what should be done.

A. organising

B. directing

C. planning

D. controlling
View Answer
C. planning

_______ is about grouping of jobs.

A. organising

B. directing

C. planning

D. controlling

View Answer
A. organising

Managerial skills involves _____

A. technical skills

B. human skills

C. conceptual skills

D. all of the above

View Answer
D. all of the above

MOST stands for ________

A. Machinery, Office, Staff and Technology

B. Mission, Objectives, Strategies and Tactics

C. Maximum Output Strategy Tools

D. Manager, Operator, Seller and Trader

View Answer
B. Mission, Objectives, Strategies and Tactics

_______ basically formulate the MOST.

A. Government

B. Managers

C. Workers

D. Trademark registrar

View Answer
B. Managers

Management _______________ in order to achieve the goals.

A. registers trademark

B. develops tactics

C. formulates strategies
D. outsources operations

View Answer
C. formulates strategies

Functional managers are responsible _____

A. for a single area of activity

B. to the upper level of management and staff

C. for complex organizational sub-units

D. for obtaining copyrights and patents for newly developed processes and equipment

View Answer
A. for a single area of activity

Policies are sometimes defined as a(n)

A. shortcut for thinking

B. action plan

C. substitute for strategy

D. substitute for management authority

View Answer
D. substitute for management authority
The problem-solving process begins with

A. clarification of the situation

B. establishment of alternatives

C. identification of the difficulty

D. isolation of the cause

View Answer
C. identification of the difficulty

Strategic planning as a broad concept consists of ______

A. corporate strategy and business strategy

B. strategy formulation and strategy implementation

C. inputs and outputs

D. environmental analysis and internal analysis

View Answer
B. strategy formulation and strategy implementation

_________ is called as father of scientific management

A. Elton Mayo

B. Hendry Fayol
C. F.W.Taylor

D. Robert Owen

View Answer
C. F.W.Taylor

The book “The Psychology of management” was published by

A. William Gilbreth

B. Hendry Fayol

C. F.W.Taylor

D. Robert Owen

View Answer
A. William Gilbreth

The most significant management skills are ________

A. Technical, Human and Conceptual

B. Technical, behavioural and Conceptual

C. Systematic, Human and Conceptual

D. Technical, Human and cognitive

View Answer
A. Technical, Human and Conceptual
Management satisfies ______ characteristics of a profession.

A. few

B. many

C. all

D. zero

View Answer
C. all

Administrative Management represents the top level management pertaining thinking and
planning functions.

A. Administrative Management

B. Operative management

C. Floor level management

D. Both A & B

View Answer
A. Administrative Management

__________ represents the lower level management covering execution and implementation
functions.

A. Administrative Management
B. Operative management

C. Co-operative management

D. All of the above

View Answer
B. Operative management

_____ is the important interpersonal role of manager.

A. Leader role

B. Liaison role

C. Figurehead role

D. All of the above

View Answer
D. All of the above

Which is NOT an informational role of manager?

A. Monitor’s role

B. Disturbance’s handler role

C. Disseminator’s role

D. spokesman’s role
View Answer
B. Disturbance’s handler role

The earliest factories in England came up by the_________. But it was only in the late
eighteenth century that the number of factories multiplied.

a) 1760s

b) 1830s

c) 1730s

d) None of the above

Answer: Option (c)

The first symbol of the new era was________________. Its production boomed in the
late nineteenth century.

a) Cotton

b) Wool

c) Silver

d) Aluminium

Answer: Option (a)

created the cotton mill.

e) Orville Wright

f) Richard Arkwright

g) James Watt

h) None of the above

Answer: Option (b)

The production process (carding, twisting and spinning, and rolling) is
associated with the production of____________.

i) Cotton

j) Ships
k) Railways

l) None of the above

Answer: Option (a)

Growing at a rapid pace,_______________was the leading sector in the first phase of

industrialisation up to the 1840s.

m) Shipping

n) Mineral industry

o) Cotton

p) None of the above

Answer: Option (c)

With the expansion of railways in England from the 1840s and in the colonies from
the 1860s, the demand for ______ and_________________increased rapidly.

q) Iron and Steel

r) Jute and Cotton

s) Aluminium and Bauxite

t) Copper and Steel

Answer: Option (a)

By 1873, Britain was exporting iron and steel worth about £ 77 million, double the value
of its_________________export.

u) Meat

v) Cotton

w) Steam engines

x) None of the above

Answer: Option (b)
Employees at the bottom of the hierarchy of an organization are, generally assigned
………………..
(A) Repetitive and routine tasks
(B) Tasks that call for innovative thinking
(C) Tasks that involve research
(D) Exceptionally difficult tasks
Ans:-Repetitive and routine task

Every year depreciation is charged on………………..

(A) Equity
(B) Liabilities
(C) Fixed assets
(D) Current assets
Ans:-Fixed assets

The practice of the seller engaging in mass production, mass distribution, and mass
promotion of one product for all buyers has come to be known as
(A) Mass Marketing
(B) Mass Targeting
(C) Mass Segmenting
(D) Mass Positioning
Ans:-Mass Marketing

In capital budgeting which of the following is used as a capital form?

(A) Houses owned by individual
(B) Money owned by customer
(C) Money as capital form
(D) Assets owned by employee
Ans:-Money as capital form
.……………..identifies the order of activities to be performed in order to achieve a particular
goal
(A) Break-even analysis
(B) Scheduling
(C) Linear programming
(D) Budgeting
Ans:-Scheduling

Good, service, or idea that offers a bundle of tangible and intangible attributes to satisfy the
customer is known as
(A) Product
(B) Price
(C) Promotion
(D) Physical Distribution
Ans:-Product

.……………..is a set of accounts

A) Ledger
(B) Journal
(C) Posting
(D) None of the above
Ans:-Ledger

We can say business is in profit when

(A) Assets exceed liabilities
(B) Income.exceeds expenses
(C) Income exceeds liabilities
(D) Assets exceed expenditure
Ans:-Income.exceeds expenses