MATERIAL DE ESTUDIO DEL ALUMNO

CONTENTS

 Lesson 1: ………………. Parts of an Airplane

 Lesson 2: ………………. A Commercial aircraft cabin
 Lesson 3: ………………. Flying Manoeuvres
 Lesson 4: ………………. Passenger Travel
 Lesson 5: ………………. In the hangar
 Lesson 6: …………….. Aviation weather Forecasting.
 MATERIAL DE ESTUDIO DEL ALUMNO

PARTS OF AN AIRPLANE
• CONTROL SURFACES, PE DALS, CONTROL COLUMN , KNOBS,

INSTRUMENT, ENGINES, SYSTEMS, GALLEYS, CA RGO

COMPARTMENT, FUEL TA NKS, COMMUNICATION A ND NAVIGATI

EQUIPMENTS, ILS LAND ING SYSTEM .

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A COMMERCIAL AIRCRAFT CABIN.

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Vocabulary: Food & DRINK SERVICE ON BOARD

Breakfast: light meal consisting of a croissant or bread, with jam

or marmalade, with fruit juice and tea or coffee. This is a 'continental
breakfast'. A larger meal, with perhaps a cereal and grilled bacon,
sausage and eggs is known as an 'English' or 'cooked' breakfast.

Lunch/Dinner: more substantial meals are served at midday

and in the evening respectively. They typically consist of: meat
(beef)/ chicken/ fish with a selection of vegetables or pasta.
Dessert, cheese and biscuits (fresh fruit), tea or coffee.
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Snacks: small items served between main meals. They may vary
from elaborate open sandwiches or fresh fruit and cheese to a
simple packet of biscuits.

Drinks: Soda, sparkling water, still water, (orange) juice, beer and
wine. Coke with ice.
Hot drink service: A cup of tea/ coffee.

Useful terms: VGML (Vegan Meal) GFML (Gluten Free Meal)

NLML (Non-Lactose Meal) PFML (Peanut Free Meal)
FPML (Fruit Plate Meal) DBML (Diabetic Meal)
SFML (Seafood Meal) RVML (Raw-Vegetarian Meal)
We have run out of….

Samples Dialogs
 FA: Here’s your meal, Sir. Enjoy!
_____
 FA: What would you like to drink, Sir? There’s soda, sparkling water,
still water, juice, beer and wine.
 PAX: A cup of tea, please.
 FA: We’ll offer the hot drink service in a few minutes.
_____
 FA: Would you prefer a cup of tea or coffee?

 PAX: A coffee with 2 packets of sweetener, please. And a coke with

ice.
_____
 FA: Would you prefer beef or pasta?
 PAX: Pasta, please.
 FA: Mmmmh. I’m afraid we’ve run out of pasta. I can offer you beef,
sir.
 PAX: That’s fine with me, lady. Thanks.
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Useful Sentences and Phrases.

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IMPORTANT INSTRUCTIONS
Should the cabin experience sudden loss of cabin pressure, stay calm
and listen for instructions from the cabin crew.
Oxygen masks will drop from the overhead compartments.
Place the mask over your nose and mouth and breathe normally.
The mask may not inflate, but you are receiving oxygen.
If you are travelling with children or anyone needing special assistance,
put your own mask first, before helping them.

EMERCENCY EXIT ROWS

Whenever there is a
passenger sitting in an
emergency exit row, flight
attendants have to carry out
a specific safety briefing.

• FA: Excuse me, gentlemen/ madam.

You are sitting in an emergency exit row.
Due to regulations, you have to read the emergency
safety instruction card.
If you have any doubts, please, call me.
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GIVING INSTRUCTIONS:
• Giving emergency instructions is one of the cabin crew
members’ tasks on board. Here are some common commands:

 Bent down!
 Brace position!
 Evacuate now!
 Jump, jump, jump!
 Put on your life vest!
 Pull down the oxygen mask and
breathe normally!
 That way!
 Get out!
 Release seat belts!
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EMERGENCY INSTRUCTIONS:
1. Close overhead lockers and stow bags under seats.
2. Open the emergency exit next to your seat.
3. Take up the brace position.
4. Get down low and follow the floor lighting.
5. Jump onto the slide feet first.
6. Fasten your seat belts.
7. Put on your own oxygen mask first.
8. Put on your life jacket; it’s under your seat.
9. Use the over wing emergency exit s over water.
10. Disarm the door.
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FLYING MANEUVERS
PRE FLIGHT CHECK LIST, BEFORE TAKE OFF, TAKE OFF, CLIMB, CRU ISE, LEVEL
FLYING, LANDING, TURNS, STALL, CROSS, WI ND LANDINGS, ANGLE OF ATTACK,
SPINS, STRAIGHT LEVE L, ROTATION, TRIM.
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Tasks to perform some minutes before take-off.

• FA checks the boarding music.
• FA stands at each cabin door to welcome the
passengers aboard.
Checks the ticket / Boarding pass ( name / flight
number / the date / the assigned seat number) and
other FA show the passengers to their seats.
• In some cases, a meal to be served right after the take-
off is being prepared.
• FA checks the cabin, galleys, lounge and lavatories for
stowaways.
• Lock cabin doors and check for the cabin to be secure
(no loose equipment / flight service crews are in their
assigned positions / passengers are in their assigned
seats).
• Welcome and Safety announcements.
• FA checks that all seatbelts are fastened and that seat
tables are closed.
• Finally, flight attendants take their assigned positions
for the take-off.
USEFUL SENTENCES AND PHRASES
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WELCOME ON BOARD! USEFUL SENTENCES AND PHRASES

1. Welcome on board.
9. Can I help you, madam?
2. Good morning.
10.Can I help you, sir?
3. Good afternoon.
11.Would you follow me, please?
4. Good evening.
12.This way, please.
5. Hello, how are you?
13.Here you are.
6. Hello there, how are you today?
14.Straight across the cabin and turn left.
7. Could I please see your boarding
15.That’s right.
pass?
16.Carry on down the cabin.
8. Would you mind just taking this

seat until I have checked the

passenger list?
 Good morning, madam. Welcome on board.
 Can I see your boarding pass, please?
 Hello, how are you today, sir?
 May I check your boarding pass?
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BEFORE TAKE-OFF / LANDING FA’S TASKS

 Check that all the seatbelts are fastened.

 Armrests must be down.

 All windows must be opened.

 All seats must be in vertical position.

 All PX must be awake.

 Tray tables must be closed.

 Headsets and earphones must be taken off.

 All electronic devices must be turned off / Offline mode

 Hand luggage must not be under the PX seat. / it can be in the front seat.

 Walking areas must be cleared from obstruction.

SAFETY DEMO ANNOUNCEMENT

Ladies and gentlemen, on behalf of this flight crew, we ask that you please direct your attention to the TV monitors as
we review the emergency procedures.
This aircraft is equipped with six emergency exits. Take a minute to locate the nearest exits to you. Note that the
closest exit may be behind you.
To properly fasten your seat-belt insert the flat end into the buckle, to release lift up on the buckle. Your seat-belt
should be worn tight and low across your hips and at all times you are sitting.
Should the cabin experience sudden loss of cabin pressure, stay calm and listen for instructions from the cabin crew.
Oxygen masks will drop from the overhead compartments. Place the mask over your nose and mouth and breathe
normally. Pull the strap to tighten it up. The mask may not inflate, but you are receiving oxygen. If you are travelling
with children or anyone needing special assistance, put your own mask first before helping them.
In the event of a water evacuation, use the life vest under your seat. Remove the vest only if the crew members tell you
to do so. Open the pouch, remove the vest and place it over your head. Wrap the strap around your waist and buckle
it in the front. Once outside the aircraft inflate the vest by pulling down on the red tab, and to manually inflate, blow
into the tubes at your shoulders.
We ask that you make sure that all carry-on luggage is stowed away safely during the flight. While we wait for take-off,
please take a moment to review the safety information card located in the seat-back pocket in front of you.
We want to thank you for your attention, now seatback, relax, and enjoy your flight.
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PASSENGER TRAVEL
CHECK IN POINT, OVERWEIGHT, AIRPORT, CHA RGE, NO S HOW, WAITIN G
LED, EVENTUALLY, DEL AY, STAND BY, TICKET, LUGGAGE, DEPARTURE ,
ARRIVAL, E.T.D.. E.T.A.

Key words: CARRIER / AIRLINE FLIGHT NUMBER CLASS/ TYPE SEAT

ORIGIN AND DESTINATION / FROM – TO DATE BOARDING TIME
TERMINAL – ZONE NAME: FIRST, MIDDLE AND FAMILY NAME
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AVIATION WEATHER
FORECASTING.
DENSE, SYNOPTIC CHART, PROGNOSTIC CHART, OVERALL, FRONTS, FRE EZING
LEVELS, DEPRESSION, VELO CITY, CLOUDS, HI GH P RESSURE SYSTEM, LOW
PRESSURE SYSTEM, HEA D W INDS.

Dense: (Air)
Air density varies with the
relative humidity (amount of
water vapour molecules in the
air) along with temperature.

Freezing levels:
Show in which
locations the air
temperature reaches
0°C.

Depression: an area
of low pressure,
wind, cloud and
usually rain.

Headwind:
When the wind blows
FRONTS: The result Velocity: Speed of the against the direction in
of the encounter of precipitation either toward or which the aircraft
two air masses. The away from the radar. / (Wind) moves.
changeover region that Wind speed can influence the
occurs when an air mass
replaces another air mass. control of direction in landings
or take-offs.
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