bhaumik dhameliya

Telecommunication Service Technician

Profile Details
Dedicated Telecommunications Specialist with expertise in RF and Fiber Cable ON, Canada
Technology, ensuring optimal system performance. Proven track record in +1 705 977 4049
troubleshooting, maintaining equipment, and exceeding KPIs. bhaumikdhameliya2912@gmail.c
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Employment History
Telecommunication Service Technician Skills
Bell Canada Ladder trained
January 2022 — December 2023

 1 year of experience as inside/outside technician installing phone

First-aid / CPR level C Certified
systems, service, and CAT 5 and 6 computer networks.
 Formal industry training and widespread on-the-job experience as a Defective Pair Recovery
Lead Technician.
 Strong time management skills; highly organized, self-directed, Splicing
and efficient; consistently meeting stringent deadlines. Splicing
 Excellent interpersonal skills: team player recognized for
Critical thinking/problem solving
propensity to establish and maintain solid relationships with co-
workers, and management.
 Extensive and unparalleled customer service, support, and on-site DSL, DSL1, HDSL, VDSL
instruction.
 Performed duties as Outside Plant Technician; skilled in splicing, CAT 5 / 6 Network
rehabilitation work, defective pair recovery, and experience working
with fiber to create backbones from MDF to IDF's; trained in fusion
Budgeting and scheduling
splice fiber optic cable.
 Installation, maintenance, and troubleshooting of CAT 5 and 6 data
networks, phone systems, auto dialers, and channel banks; tested Flexibility and Adaptability
and certified to EIA and TIA standards; established and repaired
telephone plants for POTS, DSL, and HICAP Circuits. Ability to Work Under Pressure
 Coordinated job sites, ordered parts, and managed inventory.
 Directed and supervised crews of up to ten (10) employees.
RF and Fiber Cable Technology
 Tested and conditioned copper pairs for DSL, VDSL, and ISDN services;
certified jobs.
 Removed bridge taps and load coils, repaired bad pairs, worked Customer Service
with testers, to turn up circuits, dead drop removal, and replaced old
defective SNI's, loop up peds, and other like equipment. Equipment Operation and
Maintenance
Education
Wireless Information Networking (Post-graduate Certificate)
Sir Sandford Fleming college
January 2021 — July 2022 Languages
English

Hindi

Gujarati

Achievements
 Strong analytical skills resulting in effective troubleshooting and problem-solving, leading to a 25% increase in
system uptime.
 Exceptional communication and customer service skills, ensuring client satisfaction and maintaining positive
relationships.
 Proven ability to work under pressure, adapt to changing environments, and meet outlined targets consistently.