HOW TO USE THIS COMPETENCY-BASED LEARNING MODULE

Welcome to the Module Participating in Workplace Communication. This module

contains training materials and activities for you to complete.

The unit of competency Participate in Workplace Communication is one of the

basic competencies which contains the knowledge, skills and attitudes required for all
the programs offered by all TESDA-Institutes in Region VII.

You are required to go through a series of learning activities in order to complete

each learning outcome of the module. In each learning outcome there are Information
Sheets, Resource Sheets and Reference Materials for further reading to help you better
understand the required activities. Follow these activities on your own and answer the
self-check at the end of each learning outcome. Get the answer key form your trainer
and check your work honestly. If you have questions, please don’t hesitate to ask
him/her for assistance.

Recognition of Prior Learning (RPL)

You may already have some or most of the knowledge and skills covered in this
module because you have:
- Been working in the same industry for some time.
- Already completed training in this area.

If you can demonstrate to your trainer that you are competent in a particular skill
or skills, talk to him/her about having them formally recognized so you won’t have
to do the same training again. If you have qualifications or Certificates of
Competency from previous trainings, show them to your trainer. If the skills you
acquired are still relevant to this module, they may become part of the evidence you
can present for RPL.

A Trainee Record Book (TRB) is given to you to record important dates, jobs
undertaken and other workplace events that will assist you providing further details
to your trainer/assessor. A record of achievement/progress chart is also provided to
your trainer to complete/accomplish once you have completed the module. This will
show your own progress.
 DIRECTION FOR USE OF THE CBLM
This module was prepared to help you achieve the required competency:
Participate in Workplace Communication. This will be the source of information for
you to acquire the knowledge and skills in this particular module with minimum
supervision or help from your trainer. With the aid of this material, you will acquire
the competency independently and at your own pace.
Talk to your trainer and agree on how you will both organize the training of this
unit. Read through the module carefully. It is divided into sections which covers all
the skills and knowledge you need to successfully complete in this module.
Work through all the information sheets and complete the activities in each
section. Do what is asked in the INSTRUCTIONAL SHEETS and complete in this
module.
Your trainer will tell you about the important things you need to consider when
you are completing activities and it is important that you listen and take notes.
Talk to more experienced workmates and ask for their guidance. Use the self-
check questions at the end of each section to test your own progress.
When you are ready, ask your trainer to watch you perform the activities
outlined in the module.
As you work through the activities, ask for written feedback on your progress.
Your trainer gives feedback/pre-assessment reports for this reason. When you have
successfully completed each element or learning outcome, ask your trainer to mark
on the reports that you are ready for assessment.
When you have completed this module and feel confident that you have had
sufficient practice, your trainer will schedule you for the institutional assessment.
The result of your assessment/evaluation will be recorded in your COMPETENCY
ACHIEVEMENT RECORD.

LISTS OF BASIC COMPETENCIES

Competency Unit of Module Title Code

Number Competency
1 Participate in Participating in
Workplace Workplace
communication communication
2 Working in a Team Working in a Team
 Environment Environment
3 Develop Career Developing Carrer
and Life Decisions and Life Decisions
4 Contribute to Contributing to
Workplace Workplace
Innovation Innovation
5 Present Relevant Presenting Relevant
Information Information
6 Practice Practicing
Occupational Occupational Safety
Safety and Health and Health Policies
Policies and and Procedure
Procedure
7 Exercise Efficient Exercising Efficient
Sustainable Sustainable
Practice in the Practice in the
Workplace Workplace
8 Practice Practicing
entrepreneurial entrepreneurial
Skills in the Skills in the
Workplace Workplace
9 Solve/address Solving/addressing
general workplace general workplace
problems problems

MODULE CONTENT

MODULES OF INSTRUCTION

UNIT OF COMPETENCY: Participate in Workplace Communication

MODULE TITLE: Participating in Workplace Communication
MODULE Descriptor: This module covers the knowledge, skills and
attitudes required to obtain, interpret and convey
information in response to workplace requirements.
NOMINAL DURATION: 4 hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/students must be able to:

LO 1. Obtain and convey workplace information

LO 2. Participate in workplace meeting and discussion
LO 3. Complete relevant work- related documents

Assessment Criteria:
1. Specific relevant information is accessed from appropriate sources.
2. Effective a questioning, active listening and speaking sills are used to gather and
convey information.
3. Appropriate medium is used to transfer information and ideas.
4. Appropriate nonverbal communication is used
5. Appropriate lines of communication with superiors and colleagues are identified.
6. Defined workplace procedures for the location and storage of information.
7. Personal interaction is carried out clearly and concisely
8. Team meetings are attended on time.
9. Own opinions are clearly expressed and those of others are listened to without
interruption.
10. Meeting inputs are consistent with the meeting purpose and established
protocols
11. Workplace interactions are conducted in a courteous manner appropriate to
cultural background and authority in the enterprise procedures.
12. Questions about simple routine workplace procedures and matters concerning
conditions of employment are asked and responded.
13. Meeting outcomes are interpreted and implemented.
14. Ranges of forms relating to conditions of employment are completed accurately
and legibly.
15. Workplace data is recorded on standard workplace forms and documents.
16. Basic mathematical processes are used routine calculations
17. Errors in recording information on forms/documents are identified and rectified.
18. Reporting requirements to superior are completed according to enterprise
guidelines.
COMPETENCY SUMMARY
QUALIFICATION
UNIT OF COMPETENCY PARTICIPATE IN WORKPLACE COMMUNICATION
MODULE TITLE PARTICIPATING IN WORKPLACE COMMUNICATION
Introduction:
This module covers the knowledge, skills and attitudes required to obtain,
interpret and convey information in response to workplace requirements.

Learning outcome:
1. Obtain and convey workplace information.
2. Participate in Workplace meeting and discussion.
3. Complete relevant work-related documents.

Assessment Criteria:
1. Specific relevant information is accessed from appropriate sources.
2. Effective questioning, active listening and speaking skills are used to gather
and convey information.
3. Appropriate medium is used to transfer information and ideas.
4. Appropriate non-verbal communication with superiors and colleagues
are identified.
5. Appropriate lines of communication with superiors and colleagues are identified
6. Defined workplace procedures for the location and storage of information
7. Personal interaction is carried out clearly and concisely.
8. Team meeting are attended on time.
9. Own opinions are clearly expressed and those of others are listed to without
interruption.
10. Meeting inputs are consistent with the meeting purpose and established
protocols.
11. Workplace interactions are conducted in a courteous manner appropriate to
cultural background and authority in the enterprise procedures.
12. Questions about simple routine workplace procedures and matters concerning
conditions of employment are asked and responded.
13. Meeting outcomes are interpreted and implemented.
14. Ranges of forms relating to conditions of employment are completed
accurately and legibly.
15. Workplace data is recorded on standard workplace forms and documents.
16. Basic mathematical processes are used routine calculations.
17. Errors in recording information on forms/documents are identified and
rectified.
18. Reporting requirements to superior are completed according to enterprise
guidelines.
 LEARNING OUTCOME 1
OBTAIN AND CONVEY WORKPLACE COMMUNICATION

CONTENTS:
- Parts of speech
- Sentence construction
- Effective communication
ASSESSMENT CRITERIA:
1. Specific relevant information is accessed from appropriate sources.
2. Effective questioning, active listening and speaking skills are used to gather and
convey information.
3. Appropriate medium is used to transfer information and ideas. Appropriate non-
verbal communication is used.
4. Appropriate non-verbal communication is used.
5. Appropriate lines of communication with superiors and colleagues are identified.
6. Defined workplace procedures for the location and storage of information.
7. Personal interaction is carried out clearly and concisely.

CONDITIONS:
The students/ trainees must be provided with the following:
Writing materials (pen & paper)
Reference (books)
Manuals

METHODOLOGIES:
Group discussion
Interaction
Lecture
Reportorial

ASSESSMENT METHODS:
Written Test
Practical/Performance Test
Interview
LEARNING EXPERIENCES
LEARNING OUTCOME #1 OBTAIN AND CONVEY WORKPLACE INFORMATION
Learning Activities
1. Read information sheet
2. Answer Self-Check
3. Read information sheet
4. Answer self-check
5. Read information sheet
6. Answer self-check
Information Sheet
Learning Objectives: After reading this INFORMATION SHEET, you must be able to :
Special Instructions
If you have some problem on the content
of the information sheet don’t hesitate to
approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self-check provided in the module.
Refer your answer to the answer key
If you have some problem on the content
of the information sheet don’t hesitate to
approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self-check provided in the module.
Refer your answer to the answer key
If you have some problem on the content
of the information sheet don’t hesitate to
approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self-check provided in the module.
Refer your answer to answer key.
 1. Determine the Parts of Speech
2. Identify the eight parts of Speech
3. Define each of the eight part of the speech
4. Learn and apply each part of speech in constructing sentence.

Parts of Speech

The words that we use can be divided into these classes:

 noun – A noun is a type of word that represents a person, thing, or place,

like mother, apple, or valley.
 verb – A verb is a type of word that describes an action or a state of being,
like wiggle, walk, run, jump, be, do, have, or think.
 pronoun – A pronoun is a substitute for a noun. Some pronouns
are: I, me, she, hers, he, him, it, you, they, them, etc.
 adjective – An adjective is a word that describes something (a noun). Some
adjectives are: big, cold, blue, and silly. One special type of adjective is
an article, a word that introduces a noun and also limits or clarifies it; in English,
the indefinite articles are a and an, the definite article is the.
 adverb – An adverb is a word that tells “how,” “when,” “where,” or “how much”.
Some adverbs are: easily, warmly, quickly, mainly, freely, often,
and unfortunately.
 preposition – A preposition shows how something is related to another word. It
shows the spatial (space), temporal (time), or logical relationship of an object to
the rest of the sentence. The words above, near, at, by, after, with and from are
prepositions.
 conjunction – A conjunction is a word that joins other words, phrases, clauses
or sentences. Some conjunctions are: and, as, because, but, or, since, so, until,
and while.
 interjection – An interjection is a word that expresses emotion. An interjection
often starts a sentence but it can be contained within a sentence or can stand
alone. Some interjections are oh, wow, ugh, hurrah, eh, and ah.

SELF-CHECK 1.1-1

Multiple choice: Choose the letter of the correct answer from the given choices:
1. It is basic types of words that English has and consists of eight pats.
A. Noun
B. Parts of speech
C. Conjunction
D. Adverb

2. It is a word used in jplace of a noun

A. Noun
B. Verb
C. Pronoun
D. Conjunction

3. A part of speech which is added to a sentence to convey emotion.

A. Interjection
B. Noun
C. Conjunction
D. Verb

4. A part of speech that links nouns, pronounds and phrases to other workds in a
sentence.
A. Speech
B. Interjection
C. Preposition
D. Verb

5. It usually precedes the noun or the pronoun which it modifies.

A. Adjective
B. Pronoun
C. Adverb
D. Noun

ANSWER KEY 1.1-1

1. B
2. C
3. A
4. C
5. A

INFORMATION SHEET # 1.1-2

Sentence Construction
Learning Objectives: After reading this information sheet, the student trainee should
be able to:

1. Differentiate what is a sentence.

2. Determine the parts of a sentence.
3. Identify what are a subject and predicate.
4. Determine what sentence fragment is.

A sentence is a collection of words that convey sense or meaning and is formed

according to the logic of grammar. Clear, short sentences are preferable, and more
effective, than long, complex ones.

The simplest sentence consists only of a noun, a naming word, and a verb or action
word. For example, in the sentence “Mary walked”, Mary is the naming noun
and walked is the action verb.

Mary is the proper noun in the example sentence above but can be substituted in
following sentences by the pronoun she. A pronoun is a word that can be used
instead of a noun when a noun has already been mentioned. Other pronouns
are he, we, they and it.

Most sentences have a subject noun and an object noun. For example, consider the
sentence “Mary walked towards the hotel”. Mary is the subject noun (a person or thing
performing the action of walking), and the hotel is the object noun (a person or thing
towards which the action is directed)

Adjectives describe nouns. Adjectives usually come before the noun.

They are sometimes known as ‘describing words’. When two adjectives are used to
describe one noun, they are set apart with the use of a comma.

For example: The lazy dog dozed. The hairy, lazy dog dozed.
Adverbs describe verbs. The adverb should always follow the verb.
For example: Mary walked slowly. or Peter ran away quickly.

SELF-CHECK 1.1-2

Multiple choice: Choose the letter of the correct answer from the given choices:
1. It has two parts – it has the subject and the predicate.
a. Sentence
b. Run-on sentence
c. Fragment

2. A part of sentence which something is said about.

a. Run-on sentence
b. Subject
c. Predicate

3. A part of a sentence which says something about the subject.

a. Run-on sentence
b. Subject
c. Predicate

4. It is a sentence which is not complete, and therefore not grammatically correct.

a. Run-on sentence
b. Subject
c. Fragment

5. A sentence which actually contains two or more complete sentences without the
proper punctuation to create separate sentences.
a. Subject
b. Run-on sentence
c. Fragment

ANSWER KEY 1.1-2

1. A
2. B
3. C
4. C
5. B

LEARNING OUTCOME 2
 PARTICIPATE IN WORKPLACE MEETING AND DISCUSSION

CONTENTS:
- Technical Writing
- Recording Information
ASSESSMENT CRITERIA:
1. Team meetings are attended on time.
2. Own opinions are clearly expressed and those of others are listened to
without interruptions.
3. Meeting inputs are consistent with the meeting purpose and established
protocols
4. Workplace interactions are conducted in a courteous manner appropriate to
cultural background and authority in the enterprise procedures.
5. Questions about simple routine workplace procedures and matters concerning
conditions of employment are asked and responded.

CONDITIONS:
The students/ trainees must be provided with the following:
Writing materials (pen & paper)
Reference (books)

METHODOLOGIES:
Group discussion
Interaction
Lecture
Reportorial

ASSESSMENT METHODS:
Written Test
Practical/Performance Test
Interview
LEARNING EXPERIENCES
LEARNING OUTCOME #1 PARTICIPATE IN WORKPLACE MEETING AND DISCUSSION
Learning Activities
1. Read information sheet
2. Answer Self-Check
3. Read information sheet
4. Answer self-check
5. Read information sheet
6. Answer self-check
Special Instructions
If you have some problem on the content
of the information sheet don’t hesitate to
approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self-check provided in the module.
Refer your answer to the answer key
If you have some problem on the content
of the information sheet don’t hesitate to
approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self-check provided in the module.
Refer your answer to the answer key
If you have some problem on the content
of the information sheet don’t hesitate to
approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self-check provided in the module.
Refer your answer to answer key.