*Need Advice for guide's name on sin city tour no.

202275 on September 30th 2013

Good Morning Jessica San,

Sorry for disturbing you this morning.

I would like to make sure the guide for tour no. 202275 (SC) on September 30th 2013
Is it Jimmy or Toshie?

Dear Jessica San,

I sent this email yesterday, and I hope you receive it

need the information for this
thank you

*MARINE LIFE PARK +LUNCH @OCEAN RESTAURANT TOUR NO. 196184 ON OCT
17TH 2013
Good Morning Jessica San,

I would like to ask about tour no.196184 on October 17th 2013

for tour Marine Life Park +lunch @ocean restaurant.
which Supplier we should use? ( EOC or ORI ?? )
and also which supplier service code?
need your advice.

*NEW TOUR 'ORCHARD LIGHT UP & NIGHT CRUISE TARIF (1-27 DEC)
Dear Pearlin San,

Could you please advice me about CC, IG, XM, AP

for new tour " Orchard light up and night cruise' ??
Should we pay :
CC : 2 way transfer
IG : SGD.150
XM : 10
AP : SRC01
or maybe any other info about this?
Thanks for helping..

Dear Pearlin San,

sorry for disturbing you this afternoon,

Could you please check for this case?
really need your advice about this
*XM FOR EUNICE
Dear Elaine,

Sorry for bothering you.

I can not the XM for guide Eunice.
Could you please create new master for XM?
So, we can put the Eunice's XM in togo..
Thank you so much for helping :)

*KYUSHU COMPANY TRIP CITY TOUR WITH LUNCH TOUR NO. 222784 ON
NOVEMBER 27TH 2013 HAVEN'T CREATE IN TOGO YET
Dear Jessica San,

Sorry for disturbing you this evening..

I would ask you about tour no. 222784 on November 27th 2013 which is 'KYUSHU COMPANY TRIP
CITY TOUR WITH LUNCH'.
I've been checked in togo, but there is not create yet.
Then, Could you please create CC,IG,XM, RR for this tour?
and if there is any additional information for its, please inform us soon because the remarks in activity list
only for Mr. Imaishi..
Thank you so much for your co-operations.

*NEED ADVICE FOR TOUR NO. 225845 ON OCT 29th 2013 JOINED RIVER CRUISE
OR NOT
Good Morning Xueshan San,

Could you please help me to check tour no. 225845 on October 29th 2013
Did they join river cruise or not?
Because I got River Cruise's invoice for this tour number ( 4paxs combine with tour no.169623)
need your advice and thanks for helping..

Dear Novi,

Good morning to you.

Yes,they joined River cruise instead of Sin Flyer on 29 Oct,due to heavy rain.Total 4paxs,guide was Ms
Jane.
Sorry for late reply,I hope nothing delay for your job.

Thanks
MyBus/YIN

Dear Yin Xue Shan,

Thank you for the information.

It's really helping..
For this case, I've made the optional booking for SRC in togo.
But for the next, If there is any changes for any tour, could you please make it for us in togo and also give
us the information soon :)
Thus, we can process it as fast as we can..
Thank you so much for the co-operation :)

*NO COMBINE CODE FOR TOUR NO. 187721 ON NOVEMBER 18th 2013
Dear Elaine San,

Sorry for disturbing you.

Could you please check tour no. 187721 on November 18th 2013
this tour has no combine code and there is no CC,IG,XM, RR for this tour.
Is this tour exist or cancel?
If it's exist, could you please create CC,IG,XM,RR for its?
thanks for helping..
here is the print screen which may give the information

Good aftenoon,

Hi,

this tour i will inform FIonna-san insert the togo code. For this city tour without lunch guide fee is $60,
driver tips is $20.

Once Fionna-san done togo code insert, I will inform you

Good afternoon,

Hi,

Fionna will create IG and XM for you. For the CC can you please add together with the arrival/ departure
CC? Because this activities using same transport from port-activities-dep(airport). And total XM is $20
(+arrival and departure).

Please do let me know.

Hi Novi,

According to Fionna because this tour already past and can you please add the IG for this activities at
Arrival (IG)? (arrival IG+ activities IG)

And for future inside the TOGO code will show 3 IG and 3 XM. so you can separated.

*PLEASE CREATE IG, XM, CC, CV FOR HOTEL TRANSFER (TOUR NO. 194746) ON
SEPTEMBER 14TH 2013
Dear Jessica San,

Could you please create IG, CC, CV, XM for tour no. 194746 on September 14th 2013
this tour number is belong to Hotel transfer.
thanks for helping

*ST. GREGORY SPA ON NOVEMBER 18th 2013

Dear Pearlin San,

Could you please help me to make new booking for St. Gregory Spa @ Pan Pacific Orchard Hotel
on November 18th 2013 for tour no. 5A31227579?
Because this tour number is consist with 3 paxs, 2 paxs for face and body rejuvenation (@SGD.170)
and 1 pax for Relaxation Sampler (@SGD.165) but in togo only 1 booking for all of them.
here is the print screen in togo
thank you for helping.

*EXTRA CHARGE DUE TO LUGGAGE STUCK ON ARR OCT 2ND 2013

Dear Jessica San,

Sorry for disturbing you again

I would like to ask about Big S' invoice for October 2nd 2013
For tour no. 5A31191264 and 5A31178944 there is a remark about delay and luggage stuck.
Is there any extra charge for both of this two tour numbers?
because It should be pay SGD.56.00 but Big S' charge SGD.96 (5A31178944)
and SGD.68 become SGD.108 for tour no. 5A31191264
need your advice about this case and it will be really helping.
Thank you.

*REDHOUSE INVOICE WITH NO BOOKING OCTOBER 5TH 2013

Good Afternoon Jessica San,

Sorry for disturbing you this afrternoon.

I got Red House's invoice for October 5th 2013 for tour no. 207268
I've checked in Togo, but it was no booking for this tour number.
Could you please check it?
and please inform us.
need your advice
here is the attachment for the invoice's
thanks in advance

Dear Jessica San,

Could you please check for this case?

really need your advice about this
thanks in advance

Dear Jessica San,

Sorry for asking you about this case again.

Have you already got any information about this?
please advice

thanks in advance :)

*'NO COMBINE' MEANING FOR ARRIVAL 08TH OCT 2013

Dear Elaine San,

Sorry for disturbing you,

I would like to ask about arrival list which contain with remark 'no combine'
while I inputted in togo, I made it into 1 combine number.
but I received the invoice from Big S' it is charged for 3 times
2times for STS and 1 for RIC
the information detail for this case is in the attachment.
could you please tell me the meaning of no combine for its?
here is the print screen for instance
really need your advice for this case

Good morning,

Hi Novi,

For not combine means BIG'S will arrange separate different transport for those tour ID remark (not
combine).

Because guest paid extra for the not combine transfer.

For those not remark remain not change.

*HALF DAY CITY TOUR WITH LUNCH + DINNER TOUR NO.198517 ON OCT 19TH
2013
Dear Elaine San,

Sorry for disturbing you this morning.

I found a new tour "half day city tour with lunch + dinner @ peony jade' tour no. 198517
on Oct 19th 2013.
May I know the IG for this tour?
Should we pay IG : 100 + 45? or IG :100 +15 (as already put in togo) ??
need your advice
thank you.

*PRIVATE 9 HOURS COACH & GUIDE PLAN TOUR NO. 197264 ON NOVEMBER
3RD 2013
Dear Jessica San,

I found a new tour "private 9 hours coach and guide plan"

Could you please advice me about the guide fee?
Should we pay ( hours x SGD.30 = SGD.270 or
input it according to togo SGD. 225??
need information about this
thanks in advance

Dear Novi san

FUK PREMIERE 5 *PRIVATE/NO COMBINE*

=================================
Regards tour no.197264 (private 9hrs coach and guide plan),
IG-SGD30.00 x 9hrs=SGD270.00 + XM-SGD15.00 for Guide Kent Tan.

Kindly settle the payment for the above tour.

*Tour no.5A31088366 on August 16th 2013 is it cancel or not for river cruise?
Dear Elaine San,

Sorry for disturbing you.

I want to ask about tour no. 5A31088366 on August 2013
Is this tour cancel or not?
because I can't found this tour number on activity list,
but there is an invoice for the river cruise (3 paxs) that might be from this tour number.
the rest of the tour are guided by Choo LT (CQ)
could you please advice me about this?
here are the attachment.

*Please create IG, CC,XM and AP for tour no.176661 on October 20th 2013 for Day
sentosa tour, Night safari tour
Dear Pearlin San,

Could you please help me to create IG, CC, XM and AP for tour no. 176661 on 20th October 2013 for day
sentosa tour and also for night safari tour. thus, I can combine it with others tours.
thanks for helping.

*How much we should pay for tour no.214684 and no.214685 on October
16th 2013

Dear Elaine San,

Could you please advice me about guide fee for these tour no. 214684 and no.214685 on October 16th
2013
which are doing Dinner @ kamboat + singapore flyer but,
the singapore flyer is changed to October 18th 2013
Should we pay IG : 45 + XM: 10 for Tan P K or still pay IG : 80 XM: 10??
Here is also the attachment for its.
need your advice
thanks in advance

*ADDITIONAL CHARGE FOR DISPOSAL

Good afternoon,

Hi Novi,

Please paid as usual because still under same tour guide doing so we just pretend is as usual but actual
is delay to another date.

Good Morning Pearlin San,

Sorry for disturbing you this morning.

I would like to ask about additional charge from Big S'
these are for tour no. 5A31160403 on September 9th 2013 (night safari) there's 30 minutes additional
charged for this tour.
and also for tour no.5A31153616 for sprinter disposal, there's 30 minutes additional charged became 4.5
hours.
Should we pay for it?
need your advise.
thanks in advance

*Please create supplier service master for SDH tour no. 176781
Dear Pearlin San,

Sorry for disturbing you in the morning.

I got the invoice from Park Royal beach road for spa treatment in SDH for tour no. 176781 on August 29th
2013
Could you please create supplier service master under SDH for Spa Treatment for this tour number?
thanks for helping