CURRICULUM VITAE

 PERSONAL DATA

Name : Tessa Monika Ompusunggu

Date Of Birth : March, 29th 1983
Marital Status : Married
Sex : Female
Address : Jl. Pintu Air Gg. Gabetua No. 3 Medan
Mobile Phone : 081375776551

 PROFESSIONAL PROFILE
 Tour Consultant Sertificat From Governmant Tourism Office
 Computer literate
 Speak in english
 Strong Minded
 Able to adjust to any situastion
 Hard Working

 EDUCATION BACKGROUND

 1991 – 1997 : Primary School, SD Negri 060923

 1997 – 1999 : Elementry School, SMP Negri 2 Medan
 1999 – 2001 : Senior High School, SMU Negri 5 Medan
 2002 – 2005 : University of Tourism Academy, Akademi Pariwisata Medan
 WORK EXPERIENCE

 2003 – 2004 : Mc. Donalds Indonesia

In Medan
Crew
Duties and Responsible
 Take Order From Customer
 Cooked all Product as prosedure
 casier

 2004 – 2005 : Garuda Indonesia Airlines

In Medan
Trainee
Duties And Responsible
 Handle Ticketing Domestik and International
 Handle Cargo
 Take Care Customer Complain

 2005 – 2006 : Marriot Hotel Singapore

In Singapore
Crew F&B
Duties And Responsible
 Take Order food and Baverage
 Cashir
 Prepare some food and Baverage for wedding party

 2006 – 2007 : Langkawi Lagoon Hotel Malaysia

In Malaysia
Staff
Duties And Responsible
 Take Order food and Baverage
 Cashir
 Prepare some food and Baverage for wedding party
 Handle customer complain
 2007 – 2008 : Grand Angkasa Hotel Medan
In Medan
Senior Staff
Duties And Responsible
 Take Order food and Baverage
 Cashir
 Prepare some food and Baverage for wedding party
 Handle customer complain

 2009 – 2012 : Virtu Holidays Travel

In Medan
Manager Oprational
Duties And Responsible
 Taking care of Staff Ticketing and Tour Departement
 Sales All Product to achieved target
 Making cooperation with many company
 Making MOU with customer
 Taking Care of Accounting (especially Tax report )
 Making monly report
 Organized an appointment to have a meeting to the other company
 2012 – 2014 : Sky Eviation Airlines
In Medan
Supervisor Sales And Ticketing
 Taking Care of Staff ticketing
 Handling Sales Report of Ticketing
 Organized an Appointment to have a meeting to the other
company and travel agent
 Sales to achieved target
 Handling passenger list
 Handling costomer complain
 Monly report of target and sales of ticketing
 Making weekly report directly to Manager
 2015 – 2020 : Zericho Holidays Medan
In medan
Direktur Of Sales and Oprational
 Set Up Team and suport Them to achieved target
 Be a good leader
 As trainer
 Help team to solve their problem
 Promotion
 Help team to handling costomer complain
 Making cooperation with hotel, bus, restourant and police office
 Engage with big company
 Make Contract