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Article - Using Narrative
Article - Using Narrative
My friend Natalie is at the shops again, doing serious damage to her bank balance. 'But
the bag is on sale!" she exclaims down the phone, to justify what she knows I consider
to be another wasteful excess. She's buying 'must-have' items which she will rarely or
never use before throwing them out, and adding to the ever growing landfills that blight
our landscapes.
Natalie is a perfect example of today's consumer, and advertisers love her. Lured by all
sorts of pie-in-the-sky promises, she forks out on products that will never, ever do what
they claim to. Her bathroom cabinet is overflowing with miracle creams and lotions.
Her phone is the latest model and replaces a perfectly good and highly attractive older
version. Why get rid of it? 'Because it's not the latest!' That's exactly what advertisers
and brand owners want - products that are made psychologically obsolete long before
they actually wear out. And all of this at a cost to the consumer, who is robbed by the
high price of new things and the cost of the credit to buy them.
Money is not the only way to measure the cost of an item. When you add up all the raw
materials and energy that go into the goods consumed over an individual's lifetime, the
toll on the environment is staggering. When this cost is multiplied for families, cities
and countries, the proportions are incredible. Disposal also poses problems for the
environment. Landfills swell with cheap discarded products that fail early and cannot
be repaired, as well as disposable items that are specifically made for one-time-only
use.
There is a better way, but it will take some doing to change the minds of people like my
friend Natalie. It would involve educating consumers and explaining to them that
advertisers and brands don't see them as valued customers, but rather as fools who
are easily manipulated to part with their cash. Once people realise they're the dummies
in the story, attitudes may change.