Group Behaviour,

Team and Conflict

Gene May Adio

Darren Jean Gonzales
Stephanie Tawas
What is a Group?
Is a collection of two or more people
having the same perception,interacting
with one another and who shares a
common goal.
Definition of a Group
•The members of the group must see themselves as a unit
-to be considered as a group,members or individuals must
see themselves as a unit.
•Group Rewards
-membership must be rewarding for each individual in the
group.
•Corresponding Effects
-an event that affects one member of a group will affect the
other group members.
•Common Goals
-an aim or purpose shared by members of a group.
Reasons for Joining a Group

Assignment Identification
Physical proximity Emotional support
Affiliation (to fulfill Assistance or help
the need to be with Common interest
people) Common goals
 Factors Affecting Group
Performance
• Group cohesiveness • Communication structure
• Group homogeneity • Group size
• Stability of membership • Group roles
• Personality of group members • Group status
• Isolation •Presence of others
• Outside pressure •Individual dominance
•Groupthink
Factors Affecting Group Performance
Group cohesiveness
- It is the extent to which group members like and trust
each other, committed to accomplish a team goal and
share a feeling of group pride.
Group homogeneity
- It is the extent to which members are similar.
Stability of membership
-The greater the stability, the greater the
cohesiveness.
-Thus members who remain for long periods of time
are more cohesive and perform better than groups that
have high turnover.
 Factors Affecting Group Performance
Isolation
-Group that is isolated tends to be highly cohesive
Outside pressure
- Groups that are pressured by external forces tend to be highly
cohesive; which can be explained by the phenomena psychological
reactance .
Group size
-Groups are most cohesive and perform best when the size is small.
Group status
-The higher the group status, the greater is the cohesiveness; thus a
group can be made more cohesive by increasing its status, at least in
the eyes of the members.
 Factors Affecting Group Performance
Group ability and confidence
-Groups with high-ability members outperform groups
with low-ability members
-Groups whose members believe that their team can be
successful perform better than those whose members are not
confident.
Personality of group members
- Groups with members who score high in openness and
emotional stability will perform better that groups whose
members do not have these characteristics .
Communication structure
-variable that can affect a group performance is its
communication structure.
Factors Affecting Group Performance

Group role
-The extent to which the members of a group assume
their roles affect group performance
Presence of others
-Social facilitation provides the positive effects of the
presence of others, but for easy tasks or well learned tasks.
Individual dominance
- If the leader has an accurate solution to a problem in
the group, then the group performs at high level.
 TEAMS
What is a Work Team ?
-is a collectionof three or more individuals
who interact intensively to provide an
organizational product,plan,decision or
service.
Factors to be Considered Before Calling a
Group of Individuals a Team

•Identification
•Interdependence
•Power Differentation
•Social Distance
•Conflict Management Tactics
•Negotiation Process
 Types Of Teams
Work Team- groups of employees who manage
themselves,assign jobs ,plan and schedule work ,make
work related decisions and solve work-related problems.
Parallel Team(cross-functional teams)- consists of
representative from various departments within an
organizations.
Project Team-group forms to produce one time output
such as creating a new product,installing a new software
system or hiring a new employee.
Management Team -teams that coordinate,manage
,advice and direct employees and teams.
 How Teams Develop Why Team Don’t Always Work
Forming Stage-in this first stage of
the team process,in which team •The Team is Not a Team
members feel out the team •Excessive Meeting
concept and attempt to make a Requirements
positive impression. •Lack of Empowerment
Storming Stage-group members •Lack of Skill
disagree and resist their team
•Distrust of the Team
rules.
Norming Stage -teams establish Process
rules and determine policies and •Unclear Objective
procedures.
Performing Stage -teams work
toward accomplishing their goals.
 Conflict
-the psychological and behavioral reaction to a
perception that another person is keeping you from
reaching a goal,taking away your right to behave ina
particular way,or violating the expectancies of a
relationship.

Types of Conflict
Interpersonal Conflict- between two people
Individual -Group Conflict-between an
individual and the other
Group-Group Conflict -between two or more
groups
 Causes of Conflict Conflict Styles
•Competition for •Avoiding Style
Resources •Accomodating Style
•Jurisdictional Ambiguity •Forcing Style
•Communication Barriers •Collaborating Style
•Beliefs •Compromising Style
•Personality
 Resolving Conflict
•Prevention/Prior to Conflict Occuring
- An organization should have a formal policy on how
conflict to be handled.
•When Conflict First Occurs
-the two parties should be encouraged to use the
conflict resolution skills they learned in training to resolve
the conflict on their own.
•Third Party Invention
-If conflict cannot be resolved, good to seek help-third
party intervention, through mediation or arbitration.
THANKYOU