SAFETY STOCK AND INVENTORY MANAGEMENT

CASE OF OSAG SERVICE

CHAPTER 2: THE EVOLUTION OF THE

INTERNSHIP ACTIVITIES AT OSAG

This chapter is subdivided into two sections, section one highlight the internal activities
carried out at OSAG service and section two which contains the chorological order of
activities carried out within the internship and justification of the topic.

SECTION ONE: RECEPTION AND PRESSENTATION OF THE

HOST DEPARTMENTS
2.0. RECEPTION AT OSAG
We started our internship at OSAG on the 20 th of September 2020 to the 30th of October
2020 at 8:00 am with other students from different higher institutions. On this date, we
were warmly welcomed by our professional supervisor who made a general introduction
of the workers and the organization. He also took time from his busy schedule to explain
certain important issues related to the creation and existence of OSAG. Workers need to
be honest, dress well and need to be punctual at all time. We were furnished with the
following documents: stock bin card, delivery note, cash receipt, purchase order, daily
sales report, just to name a few. Thereafter, we were assigned to observe the operations
of the company by the different units. To ease our understanding, the day-to-day
activities at OSAG are as follows;

2.1. COMPANYS MISSION AND OBJECTIVES

The main objectives of OSAG is to train and develop excellent managers and
entrepreneur through a unique practical process that awakens intrinsic talents and
elevates mind sets. OSAG has as vision too delicate itself to help humanity reach its
highest level of potential it also seeks to maximization profit and wealth.

NTECH 1
 SAFETY STOCK AND INVENTORY MANAGEMENT
CASE OF OSAG SERVICE

SECTION TWO: EVOLUTION OF THE INTERNSHIP ACTIVITY

AT OSAG
The management and staff of OSAG are very organized and welcoming. During our
internship period, a lot of lessons were both practical and from lectures and discussion
with staffs. This section is aimed at explaining the core activities carried out during our
internship. To have concrete understanding of these activities, it is important to
understand the overall functions of the accounting department of and OSAG the core
activities I carried out in the various department during the internship.

2.2. CHRONOLOGY OF INTERNSHIP ACTIVITIES

The flow of activities that we carried out throughout our internship period is summarized
below on weekly bases.

WEEK 1: orientation and introduction

During this week of internship, we had a brief meeting with our professional supervisor
who gave us knowledge on history and evolution of the company. He then introduced us
the various departments like the administrative, marketing, technical, accounting
department just to name a few.

WEEK 2: Warehouse and technical department

The second week, we went to the warehouse. At OSAG they sell their own products
themselves which is done by technical experts. We were shown how things are been
done there and it was a good experience. The storekeeper explained to us how receipts
are been drawn if a customer needs to buy a good directly from the warehouse. For such
they clip transfer and delivery note. He explained to us that the clip transfer is a
document issued by the accounting department to the client who comes to him and proof
that he has paid for the goods and he is coming to collect it from the warehouse with the
exact number of goods. The storekeeper will then issue what is known as transfer
note/delivery note it is signed by the accounting department which has established the
clip transfer, the client, and the administration. While the transfer/delivery note is a
document issued by the storekeeper to the client to deliver goods which is found on the
clip transfer. When this is done, the client and the storekeeper sign. Two copies stay in
the company, one to the storekeeper and one to the administration while the third one is
given to the client with his goods. The technical department services such as,
maintenance. After they are sent to the showroom.

NTECH 2
SAFETY STOCK AND INVENTORY MANAGEMENT
CASE OF OSAG SERVICE

WEEK 3: Showroom

The third week we went to the showroom. At OSAG, goods are being purchase in spare
parts and sell articles at the show room products such as: Samsung’s and IPhone in their
company. The show room is constituted of the vendor, the controller, and the cashier
whereby each plays an important role. The controller plays the most complex role in
drawing receipts for customers because his work is done manually. The controller
therefore must have at least some prices of the products such that is a customer comes
for a product and the vendor is not around he must be able to say the prices, but he does
not bargain prices. When the customer buys an item, he pays to the cashier either in
liquid or cheque. The cashier then comes out with three receipts that is: the white, the
yellow and the pink receipt. Before leaving the show room after buying an article, two
receipts are given to the client: the white and the pink. The white is for the customer who
goes out along with the products bought. He gives the pink to the controller, he then
registers what is on the receipt in the sales ledger book.

WEEK 4: Marketing Department

The marketer oversees getting to the market to see how things go, negotiating with
customers who want goods. The marketing department is always in motion for the
number of customers to negotiate with and knowing how customers appreciate the
products and getting other information’s in the market sector. We also had the privilege
to go on delivery with the marketing manager to other branches to see how it works

WEEK 5: The CEOs office, General Secretariats and The

Administrative Office

At the CEOs office, we had a brief creation of the company, the challenges, and
motivations that he went through before the company is what we see today, and words of
encouragement and advice given to us on how to start a business. At the general
secretariat’s office, she showed us some documents use in the shipment of OSAG
products from China and how she handless issue like custom duties etc. During this firth
week, we also worked at the administration’s office, we were taught how to use office
equipment like scanner, the printer, and the photocopy. We also saw some documents
use in transit of goods from China to Cameroon.

NTECH 3
SAFETY STOCK AND INVENTORY MANAGEMENT
CASE OF OSAG SERVICE

2.3. OUTCOMES
The internship was satisfactory since we were given a clear picture of what is happening in
the field and we were able to carry out the task assigned to us. We went back home satisfied
with clear organizational structures, facts, and experience.

2.4. JUSTIFICATION OF THE TOPIC

During our internship at OSAG, we discover that goods were being borrowed from
outside to supply customers so as not to permit them to go elsewhere. As a result of this,
there was low rate income flow, disappointment of some customers who had confidence in
the company, it equally leads to stand by of the business since most of the goods were not
there or sufficient to satisfy the customers. This inspired us to come with the topic
“SAFETY STOCK AND INVENTORY MANAGEMENT CASE OF OSAG SERVICE”
therefore, as an intern, the aim of the internship was to know the inventory strategies used in
OSAG and their importance in generating income.

NTECH 4