ELIZABETH D.

MONTEVERDE
PROFESSIONAL EXPERIENCE

10 years of professional experience as a Customer Service

Representative attracts potential customers by answering
product and service question, suggesting information
about other products and services.

09089093026
WORK EXPERIENCE
ellamonteverde08@gmail.com
TSD GLOBAL

Famela Street Zone 6 At&t - Sales Representative

Signal Village Taguig City
TPG - Orchid Cybertech Services

• iiNet - Service Delivery - Tasker / Customer Service Representative

(May 08,2017 - October 20,2022)

NBN Service with different technology

-Fibre to the Premises (FTTP) the location is serviceable by Fibre

-Fibre to the Node/Building (FTTN/B) the location is serviceable by Copper ,

Infrastracture in place

-Hybrid Fibre Coaxial (HFC) the location is serviceable by HFC Drop Wall plate
and NTD Place

-Fibre to the Curb the location is serviceable by FTTC cut in NCD present

-Fixed Wireless the location is serviceable by fixed wireless antenna and

WNTD Antenna

-Satellite the location is serviceable by Satellite, VSAT and NTD Installed

• Internode - Service Delivery - Tasker / Customer Service Representative –

Internode Provisioning

-Handled Jira Ticket for Tasking

-Customer Service Representative for Internode Provisioning
Sutherland Global Services

• At&t Uverse - Consultant / Technical Support

(January 14, 2014 - March 30, 2017)

Dr. Martin Contact Solution

• Us Account - Technical Support

(November 20, 2012 - December 15,2013)

Sterling Global Call Center

• Survey Account - Us Account

(June 15,2011 - October 15,2012)

EDUCATIONAL BACKGROUND

Philippine Law School

2022-present
2nd year - 1st sem

Bachelor of Science in Tourism Management -

Taguig City University (2007-2011)

Secondary : Signal Village National Highschool

- (2003 - 2007)