Organizational Behavior Use and Its Importance

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ORGANIZATIONAL BEHAVIOR: USE AND ITS IMPORTANCE
Article in INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT · August 2023
DOI: 10.55041/IJSREM21511
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International Journal of Scientific Research in Engineering and Management (IJSREM)
Volume: 07 Issue: 08 | August - 2023 SJIF Rating: 8.176 ISSN: 2582-3930
ORGANIZATIONAL BEHAVIOR: USE AND ITS IMPORTANCE
Dr. C. K.Gomathy, Ms Sai Lakshmi Kailash
Department of CSE-SCSVMV Deemed to be University, India
Abstract
This research publication intends to investigate the value of organizational behavior (OB)
and how it is used in modern organizational settings. The study of organizational behavior
includes both individual and group interactions as well as how their actions impact the
organization's overall efficiency, production, and success. The results demonstrate the value
of OB in raising employee satisfaction, motivation, and productivity as well as in fostering
better teamwork, communication, and organizational culture. In order to optimize
operations and achieve sustainable growth, organizations can use a variety of OB ideas,
models, and practices, which are covered in the paper as well.
Keywords: organizational Behavior, Employee satisfaction, Team work, Organizational

ideas and practices.
I. INTRODUCTION
A multidisciplinary topic known as organizational behavior (OB) studies how the actions of
people, groups, and organizational structures affect organizational success. In this research
publication, the application and significance of OB in modern organizational settings are
examined. Organizations can improve employee satisfaction, motivation, and performance
as well as achieve sustainable growth by comprehending and utilizing OB ideas.
Organizational success is heavily influenced by employee satisfaction, and OB is crucial in
creating a positive work environment. Organizations can build jobs that fit individuals'
© 2023, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM21511 | Page 1

abilities and interests while still being challenging and meaningful. Additionally, OB
stresses the value of a healthy work-life balance by giving staff members flexibility and
assistance, thereby raising their level of satisfaction and wellbeing.
OB principles have an impact on leadership and organizational culture. A sense of identity
and purpose are created by a strong organizational culture built on common values,
conventions, and beliefs. OB procedures aid in the creation of a culture where workers are
empowered, involved, and motivated. OB practices must be implemented with effective
leadership since leader’s function as role models, set the tone for behavior, and influence
organizational culture.
Organizations can benefit from the insights provided by various OB ideas, models, and
practices. Organizations can better understand individual differences and choose people
who will fit in well with their culture by using the Big Five personality traits model. The
stages of group growth model assist in leading good teamwork and managing teams. The
leadership contingency approach acknowledges the significance of adapting leadership.
II. KEY ROLES

2.1 The Role of OB in Employee Satisfaction:
This section delves into the impact of OB on employee satisfaction. It explores the
relationship between job design, work-life balance, and employee engagement, highlighting
the ways in which OB practices can enhance overall job satisfaction.
2.2 Motivation and Performance:
This section examines the influence of OB on employee motivation and performance. It
discusses various motivational theories and how they can be applied in organizational
settings to improve productivity and achieve organizational goals.
2.3 Effective Communication and Teamwork:
Effective communication and teamwork are crucial for organizational success. This section
explores how OB practices can facilitate open communication channels, foster

collaboration, and create a positive team dynamics, leading to increased efficiency and
innovation.
2.4 Organizational Culture and Leadership:
Organizational behavior plays a vital role in shaping the organizational culture and
leadership practices. This section discusses the significance of a strong organizational
culture in promoting shared values, encouraging employee involvement, and attracting top
talent. It also emphasizes the role of leadership in implementing OB practices and creating a
positive work environment.
III. ORGANIZATIONAL BEHAVIOR; THEORIES AND MODELS

The field of Organizational Behavior encompasses a wide range of theories and models that
help us understand and explain these behaviors. Here are five key theories and models in
Organizational Behavior:
3.1 Classical Management Theory:

Developed by Frederick Taylor, this theory focuses on the rationalization and efficiency of
work processes. It emphasizes principles such as scientific management, division of labor,
and standardized procedures to enhance productivity and effectiveness.
3.2 Human Relations Theory:
Developed as a response to the limitations of classical management theory, the human
relations approach emphasizes the importance of interpersonal relationships and social
interactions within organizations. It recognizes the influence of factors such as motivation,
job satisfaction, and leadership on employee performance and well-being.
3.3 Systems Theory:
This theory views organizations as complex systems composed of interconnected and
interdependent parts. It emphasizes the interplay between various elements within an

organization, including individuals, groups, structures, and processes. Systems theory

examines how changes in one part of the system can impact the entire organization.
3.4 Contingency Theory:
According to this theory, there is no one-size-fits-all approach to managing organizations. It
suggests that the effectiveness of management practices is contingent upon the fit between
the characteristics of the organization and the external environment. Contingency theory
emphasizes the need for flexibility and adaptation to achieve optimal performance.
3.5 Organizational Culture Theory:
This theory focuses on the shared beliefs, values, and norms that shape the behavior and
attitudes of individuals within an organization. It highlights the role of organizational
culture in influencing employee motivation, decision-making, and overall organizational
performance.
3.6 Transformational Leadership Theory:
Transformational leaders inspire and motivate their followers to achieve extraordinary
outcomes. This theory emphasizes the leader's ability to create a vision, communicate it
effectively, and empower employees to reach their full potential. Transformational leaders
foster a positive organizational culture and promote innovation and change.
3.7 Equity Theory:
Developed by J. Stacy Adams, this theory suggests that individuals compare their inputs
(effort, skills) and outcomes (rewards, recognition) to those of others in the organization. If
they perceive an inequity, such as being under-rewarded relative to others, it can lead to
feelings of dissatisfaction and may influence their behavior and performance.
These are but a few of the numerous theories and models that fall under the umbrella of
organisational behavior. Each theory offers a unique framework and point of view for
comprehending and controlling organisational behavior. organizations can get important
insights into human behavior and enhance their overall effectiveness and performance by
researching and putting these ideas and models to use.

IV. CHALLENGES AND FUTURE ENHANCEMENT:

4.1 Embracing Diversity and Inclusion:
As the workforce becomes more diverse, organizations must endeavor to provide inclusive
cultures that recognize and capitalize on differences. Understanding how different people
and groups interact and how to create inclusive cultures that encourage collaboration and
innovation are key to the future of organisational behavior.
4.2 Adapting to Technological breakthroughs:
The nature of work and organisational structures is changing quickly as a result of rapid
technological breakthroughs like artificial intelligence, automation, and remote work tools.
The management of virtual teams, preserving work-life balance, and resolving ethical issues
are just a few of the challenges and opportunities that the field of organisational behavior
must address in response to these technological advances.
4.3 Taking Care of Employee Well-Being:
Employee welfare has elevated to a top priority in the workplace. Designing workplaces
that priorities physical and mental health, encouraging work-life integration, and cultivating
a positive organisational culture that improves employee well-being and engagement are
some of the future directions of organisational behavior.
4.4 Promoting Ethical Behavior:
Stakeholders are paying more attention to ethics and corporate social responsibility.
organizations must create ethical standards, encourage an integrity-centered culture, and
match their ideals with their behavior. The development of ethical leadership, the
establishment of ethical frameworks for decision-making, and the promotion of ethical
behavior at all organisational levels will be largely dependent on organisational behavior.
4.5 Managing worldwide and Virtual Teams:
Organizations are working on a worldwide scale more and more, and varied teams are
interacting across borders. In the future, organisational behavior will focus on managing

multicultural teams, communicating effectively online, and utilizing diversity to spur

innovation and increase global competitiveness.
4.6 Enhancing Agility and Change Management:
Organizations must be nimble and flexible in today's fast-paced business environment to
remain competitive. A learning mentality, effective change management techniques, and
easing transitions during times of change and uncertainty should all be the emphasis of
organisational behavior.
4.7 Utilizing Data and Analytics:
Big data and sophisticated analytics make it possible to understand organisational behavior
and make data-driven decisions. Utilizing data's power to comprehend employee behavior,
spot trends, forecast results, and create practices that are supported by data will be one of
organisational behavior's upcoming directions.
V. CONCLUSION
We have looked at the application and significance of organisational behavior in the
dynamic and complicated work contexts of today in this publication. Understanding human
behavior, attitudes, and interactions inside organizations is the focus of the important
subject of study known as organisational behavior. We can understand the important role
that organisational behavior plays in promoting organisational success and individual well-
being by looking at the various theories, models, and developing trends.
Understanding how people act within organizations can be gained by applying
organisational behavior principles. It aids in our comprehension of the variables affecting
worker motivation, job satisfaction, and output. organizations can create plans to increase
output, efficiency, and performance by adopting ideas including classical management,
human relations, systems theory, and contingency theory.
Organisational behavior also plays a key role in building healthy organisational cultures.
Leaders may create and foster cultures that support collaboration, innovation, and moral

behavior by recognizing the significance of organisational culture theory. According to the

philosophy of transformational leadership, motivating and empowering workers increases
employee engagement, loyalty, and organisational success.
The study of organisational behavior also tackles current issues and potential future
developments. Today's organizations must embrace diversity and inclusion, change with
technology, put employee wellbeing first, and manage international and virtual teams.
Organisational behavior offers advice on how to effectively manage these problems and
take advantage of their potential benefits through its research and insights.
In conclusion, organizational behavior is a vital field that enables organizations to
understand, analyze, and shape human behavior within the workplace. Its use and
importance lie in its ability to improve productivity, foster positive organizational cultures,
manage challenges, and promote ethical behavior. By embracing the principles of
organizational behavior, organizations can create workplaces that are engaging, innovative,
and conducive to long-term success.
VI. REFERENCES
• Dr.C K Gomathy, ACHIEVING SUSTAINABILITY HUMAN RESOURCES
DEVELOPMENT International Journal of Scientific Research in Engineering and
Management (IJSREM) Volume: 06 Issue: 02 | Feb - 2022 ISSN: 2582-3930
• Dr.C K Gomathy, CONFLICT MANAGEMENT AND ITS IMPACT ON
ORGANIZATIONAL PERFORMANCE, International Journal of Scientific Research in
Engineering and Management (IJSREM) Volume: 06 Issue: 03 | March- 2022 ISSN:
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PRODUCTIVITY, International Journal of Scientific Research in Engineering and
Management (IJSREM) Volume: 06 Issue: 02 | Feb- 2022 ISSN: 2582-3930 - Impact
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• Dr.C K Gomathy, EMPLOYEE MOTIVATION AND PRODUCTIVITY OF AN

ORGANISATION, International Journal of Scientific Research in Engineering and
Management (IJSREM) Volume: 06 Issue: 03 | March - 2022 ISSN: 2582-3930
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Management (IJSREM) Volume: 06 Issue: 02| Feb- 2022 ISSN: 2582-3930
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2582-3930
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DEVELOPMENT AND MANAGEMENT IN INDIA, International Journal of Scientific
Research in Engineering and Management (IJSREM) Volume: 06 Issue: 03 March -
2022 ISSN: 2582-3930
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• Dr.C K Gomathy, STUDENT INFORMATION MANAGEMENT SYSTEM,

Volume: 06 Issue: 03 March - 2022 ISSN: 2582-3930
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SATISFACTION, International Journal of Scientific Research in Engineering and
Management (IJSREM) Volume: 06 Issue: 03 March - 2022 ISSN: 2582-3930
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Scientific Research in Engineering and Management (IJSREM) Volume: 06 Issue: 02 |
Feb - 2022 ISSN: 2582-3930
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ORGANIZATION, International Journal of Scientific Research in Engineering and
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Volume: 06 Issue: 02 | Feb - 2022 ISSN: 2582-3930
• Dr.C K Gomathy, THE HUMAN RESOURCE MANAGEMENT SERVICE IN HOTEL
AND CATERING INDUSTRY, International Journal of Scientific Research in
Engineering and Management (IJSREM) Volume: 06 Issue: 02 | Feb - 2022 ISSN: 2582-
3930
• Dr.C K Gomathy, The Impact of Job Satisfaction on Workers’ Productivity, International
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3930
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SATISFACTION, International Journal of Scientific Research in Engineering and
• Dr.C K Gomathy, THE USE OF PERFORMANCE APPRAISAL AND REWARD
SYSTEM IN ENHANCEING EMPLOYEE PERFORMANCE IN AN
ORGANISATION, International Journal of Scientific Research in Engineering and
Management (IJSREM) Volume: 06 Issue: 03 March - 2022 ISSN: 2582-3930
• Dr.C K Gomathy, EMPLOYEE ENGAGEMENT STRATEGIES IN INFORMATION
TECHNOLOGY COMPANIES, International Journal of Scientific Research in
2582-3930
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DIVERSIFIED EMPLOYEES, International Journal of Scientific Research in
Engineering and Management (IJSREM) Volume: 06 Issue: 04 April - 2022 ISSN: 2582-
3930

• Dr.C K Gomathy, THE EFFECTS OF STRESS ON EMPLOYEES’ PRODUCTIVITY

IN SERVICE INDUSTRY, International Journal of Scientific Research in Engineering
and Management (IJSREM) Volume: 06 Issue: 04 April - 2022 ISSN: 2582-3930
• Dr.C K Gomathy, THE EMPLOYEE RETENTIONS AND ITS STRATEGIES,
Volume: 06 Issue: 04 April - 2022 ISSN: 2582-3930
• Dr.C K Gomathy, THE EMPLOYEE TRAINING AND DEVELOPMENT IN MULTI
NATIONAL CORPORATIONS, International Journal of Scientific Research in
2582-3930
• Dr.C K Gomathy, THE IMPACT OF HUMAN RESOURCE PLANNING ON
PRODUCTIVITY, International Journal of Scientific Research in Engineering and
Management (IJSREM) Volume: 06 Issue: 04 April - 2022 ISSN: 2582-3930
• Dr.C K Gomathy, THE IMPACT OF SOCIAL NETWORKING SITES ON
EMPLOYEE JOB RECRUITMENT, International Journal of Scientific Research in
2582-3930
• Dr.C K Gomathy, THE ROLE OF WOMEN AND THEIR IMPACT ON OVERALL
LEADERSHIP AND MANAGEMENT, International Journal of Scientific Research in
2582-3930
Author profile:
• Dr. C.K. Gomathy is Assistant Professor in Computer Science and Engineering at Sri
Chandrasekharendra Saraswathi Viswa MahaVidyalaya, Enathur, Kanchipuram,
India. Her area of interest in Software Engineering, Web Services, Human Resource
Management, Organization Behaviour and Internet of things..

• Sai Lakshmi Kailash: Student at Sri Chandrasekharendra Saraswathi Viswa

Mahavidyalaya (SCSVMV): field of interest: Machine Learning and corporate data
analysis and model building.
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ORGANIZATIONAL BEHAVIOR: USE AND ITS IMPORTANCE

The user has requested enhancement of the downloaded file.

ORGANIZATIONAL BEHAVIOR: USE AND ITS IMPORTANCE

Dr. C. K.Gomathy, Ms Sai Lakshmi Kailash

Department of CSE-SCSVMV Deemed to be University, India

Keywords: organizational Behavior, Employee satisfaction, Team work, Organizational

© 2023, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM21511 | Page 1

II. KEY ROLES

© 2023, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM21511 | Page 2

III. ORGANIZATIONAL BEHAVIOR; THEORIES AND MODELS

3.1 Classical Management Theory:

© 2023, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM21511 | Page 3

organization, including individuals, groups, structures, and processes. Systems theory

© 2023, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM21511 | Page 4

IV. CHALLENGES AND FUTURE ENHANCEMENT:

© 2023, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM21511 | Page 5

multicultural teams, communicating effectively online, and utilizing diversity to spur

© 2023, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM21511 | Page 6

behavior by recognizing the significance of organisational culture theory. According to the

© 2023, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM21511 | Page 7

• Dr.C K Gomathy, EMPLOYEE MOTIVATION AND PRODUCTIVITY OF AN

© 2023, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM21511 | Page 8

• Dr.C K Gomathy, STUDENT INFORMATION MANAGEMENT SYSTEM,

© 2023, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM21511 | Page 9

© 2023, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM21511 | Page 10

• Dr.C K Gomathy, THE EFFECTS OF STRESS ON EMPLOYEES’ PRODUCTIVITY

© 2023, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM21511 | Page 11

• Sai Lakshmi Kailash: Student at Sri Chandrasekharendra Saraswathi Viswa

© 2023, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM21511 | Page 12

View publication stats

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