ASHITA SHUKLA

Mob: +91 93807 24340

E-Mail: ashitardwivedi@gmail.com

To Put my Abilities and learning skill further to the best use and make my effective contribution to an
organization which provide me an opportunity to learn and ample growth prospects, Mutually.

Strength

1. Ability to Work independently and with the Team.

2. Hard working towards the work and responsibilities.
3. Building well and lasting Business relationship with client.
4. Learning new skill, Learning with and Adopt Challenging situation.
5. Utilization of My expertise and skills for presenting new ideas and proposal for the business
development.

Professional Experience

Ø FINBUD FINANCIAL SERVICES PVT ltd – Oct / 2022 – Sept / 2023

Ø Worked as Customer Relationship Manager in the company and handled clients (Prime
Customers), Duties included answering Customer inquiries, resolving issues, and providing
information about products and services on calls.

Ø Maintain detailed records of client interactions, agreements, and service History.

Ø Stay up-to-date with industry trends and global market conditions that may Affect clients and
ensure timely and high-quality service delivery.

Ø Respond to client inquiries and resolve any banking-related Issues promptly and professionally.

Ø Gather and provide feedback on client needs, trends, and suggestions for Service improvement.

Ø ATHENA BPO PRIVATE LIMITED – sept / 2021 – sept / 2022

• Improved communication skill in Sales by completing personal target of outbound leads for 1
year
• Completed 1cr+ in LOP campaign for 11 consecutive months in a row.
• Gathered knowledge of product and technical requirement in order to generate a quality lead.

AREAS OF EXPERTISE

1. General awareness
2. Marketing and Management
3. Public Speaking
4. Leadership Quality
5. Strategic management

Technical Skills & Software

Microsoft word, Microsoft Excel , Microsoft Outlook

Academics

%(Aggregate)/
Course Year of Passing University/Board
Grade
MBA 2021 Kalinga University, Raipur 70%
BBA 2019 Mahatma Gandhi Kashi Vidhyapeeth, Varanasi 64%
12th 2016 Board of High school and Intermediate Education (U.P) 83%
10th 2014 Board of High school and Intermediate Education (U.P) 63%
Achievements
*Appreciated by KALINGA UNVERSITY for Awareness Program for the Covid-19
*Participation in different activities during graduation.
*Participation in Srijan 2017 & 2018 and Miss KY 2018 & 2019.

PERSONAL DETAILS

Gender : Female

Date of Birth : 20th July 2000

Languages : English, Hindi

Address : Gurgaon, Haryana

Nationality : Indian

DECLARATION

I hereby declare that the information furnished above are true to the best of my knowledge.