Case Study

Paperless Quality
Transformation in a
Leading Super Yacht
Manufacturer
www.gopqm.com
Company Overview
Customer (Under NDA) a leading super yacht manufacturer based in Turkey, is renowned for its luxurious and
innovative vessels. With a legacy spanning over four decades, the company prides itself on delivering unparalleled
craftsmanship and cutting-edge designs to an elite clientele. However, as the demand for super yachts increased,
manufacturer faced significant challenges in maintaining its high-quality standards using traditional, paper-based
inspection and nonconformance processes.

Challenges
Complex Inspection Processes
The complexity of super yacht construction
required thorough inspections at every
stage, making manual inspections time-
consuming and error-prone
Nonconformance Management
Logging and addressing nonconformances
was cumbersome, leading to delays in
corrective actions and an increased risk of
recurring issues.

Supplier Coordination Regulatory Compliance

Managing quality assurance across a diverse Ensuring compliance with stringent
supplier base was challenging, with international maritime regulations added
inconsistent documentation and another layer of complexity to the quality
communication gaps affecting overall quality. management process.

www.gopqm.com
Objectives
The Manufacturer aimed to streamline its quality management processes by implementing an advanced digital shop
floor inspection solution. The key objectives were:

Enhance Inspection Efficiency Improve Nonconformance Resolution

Reduce the time and effort required for shop Implement a robust CAPA system to address
floor inspections.
quality issues promptly and prevent
recurrence.

Strengthen Supplier Quality Management Achieve Regulatory Compliance

Ensure consistent quality standards across Simplify compliance with maritime regulations
the supplier base.
through automated documentation and
reporting.

Implementation of PQM
Initial Assessment
The rst step involved a comprehensive assessment of ceania achts e isting quality management processes.
fi O Y ' x

This included mapping out current workflows identifying pain points and understanding speci c requirements for
, , fi

inspections nonconformance management and supplier coordination.

, ,

www.gopqm.com
Customizing PQM
Based on the assessment, PQM was customized to address the unique needs of super yacht manufacturing. 

Key features implemented included:

Digital Shop Floor CAPA Module Supplier Quality Portal

Inspections
A robust Corrective and An online portal was set
Mobile-enabled Preventive Action module up to facilitate better
inspection modules was integrated, enabling communication and
replaced paper-based real-time logging of documentation
checklists, allowing defects, assignment of exchange with suppliers,
inspectors to record data corrective actions, and ensuring consistent
in real-time using tablets tracking of resolution quality and timely delivery
and smartphones. status. of materials.

Training and Deployment

Extensive training sessions were conducted to ensure smooth adoption of the new system. This included hands-on
workshops for shop floor inspectors, quality managers, and supplier coordinators. The deployment was phased to
minimize disruption, starting with pilot projects in key areas before a full-scale rollout.

Results
Increased Inspection Efficiency %25 Cost Reduction
i e Sa ing
T m v s
Accuracy and Consistenc y

D igital inspections reduced the time required for each Real-time data entry and automated checklists
inspection by 40%, allowing inspectors to cover ensured more accurate and consistent inspections,
more ground in less time. reducing the risk of human error.

V isual Docu entatio

m n

The ability to capture photos and videos during

inspections provided detailed visual records,
enhancing the clarity and completeness of reports.

www.gopqm.com
Improved Nonconformance Resolution %30 Faster Resolution
Timely Corrective Actions
Preventive Measures

The CAPA module enabled immediate logging of Data analytics provided insights into recurring issues,
defects and assignment of corrective actions, allowing the implementation of preventive measures to
significantly reducing the turnaround time for issue avoid future occurrences.
resolution.

Enhanced Accountability

Automated tracking and reporting ensured that

corrective actions were followed through, with clear
accountability assigned to responsible team members.

Strengthened Supplier Quality %45 Faster SCAR Resolution

Management
Centralized Communication
Improved Quality Control

The supplier quality portal streamlined communication Regular supplier audits and real-time tracking of quality
with suppliers, ensuring timely updates and consistent metrics helped maintain high standards across the
documentation. supply chain.

Reduced Delays

Improved coordination and timely delivery of quality

materials reduced production delays and rework.

Achieving Regulatory Compliance %20 Increased Rating

Automated Documentation
Simplified Audits

The digital QMS automated the generation of required Instant access to digital records and reports made
documentation, simplifying compliance with maritime regulatory audits more straightforward and less time-
regulations. consuming.

Compliance Tracking

Real-time tracking of compliance metrics ensured that

all regulatory requirements were consistently met.

www.gopqm.com
Conclusion
The implementation of PQM at the manufacturer transformed their quality management processes, leading to

“
significant improvements in efficiency, accuracy, and overall quality. By embracing digitalization, the
manufacturer not only maintained its reputation for excellence but also positioned itself for future growth
and innovation in the super yacht industry. This case study demonstrates the tangible benefits of advanced
QMS solutions in addressing the unique challenges of super yacht manufacturing, providing a roadmap for
other manufacturers aiming to achieve similar success.

Implementing PQM was incredibly swift and straightforward. Even

our most novice shop floor employees adapted to the system with
ease. The intuitive interface and comprehensive training made the
transition seamless, allowing us to enhance our quality
management processes almost immediately. PQM has truly made
a significant impact on our operations
-- Director of Quality

www.gopqm.com
 About PQM
PQM is the cutting-edge mobile solution that transforms quality management on the shop-floor. PQM streamlines
product, process and supply chain inspections, nonconformities, enhancing efficiency and compliance. Renowned
for its intuitive design and comprehensive features, PQM is trusted by manufacturers worldwide to deliver
substantial improvements in quality and performance. Discover more at our website: gopqm.com.

PQM is powered by Patika Global Technology Ltd, a privately held company in London, UK.

www.gopqm.com