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Optimal Enterprise: Structures, Processes and Mathematics of Knowledge, Technology and Human Capital 1st Edition Mikhail V. Belov
Optimal Enterprise: Structures, Processes and Mathematics of Knowledge, Technology and Human Capital 1st Edition Mikhail V. Belov
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Optimal Enterprise
Complex and Enterprise Systems Engineering
Series Editor
Paul E. Garvey & Brian E. White
PUBLISHED
Optimal Enterprise
Structures, Processes and Mathematics of Knowledge, Technology and Human Capital
By Mikhail Belov and Dmitry Novikov
ISBN: 9780367652432
Toward Solving Complex Human Problems
Techniques for Increasing Our Understanding of What Matters in Doing so
By Brian E. White
ISBN: 9780367638481
Evolving Toolbox for Complex Project Management
By Alex Gorod, Leonie Hallo, Vernon Ireland, and Indra Gunawan
ISBN: 9780367185916
Designing Complex Systems
Foundations of Design in the Functional Domain
By Erik W. Aslaksen
ISBN: 9780367386580
Case Studies in System of Systems, Enterprise Systems, and Complex Systems
Engineering
By Alex Gorod, Brian E. White, Vernon Ireland, S. Jimmy Gandhi, and Brian Sauser
ISBN: 9781138199835
Leadership in Chaordic Organizations
By Beverly G. McCarter and Brian E. White
ISBN: 9781420074178
Enterprise Systems Engineering
Advances in the Theory and Patience
By George Rebovich Jr., Brian E. White
ISBN: 9781420073294
Engineering Mega-Systems
The Challenge of Systems Engineering in the Information Age
By Renee Stevens
ISBN: 9781420076660
Architecture and Principles of Systems Engineering
By Charles Dickerson and Dimitri N. Marvis
ISBN: 9781420072532
Model-oriented Systems Engineering Science
A Unifying Framework for Traditional and Complex Systems
By Duane W. Hybertson
ISBN: 9781420072518
Optimal Enterprise
Structures, Processes and
Mathematics of Knowledge,
Technology and Human Capital
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Contents
Foreword....................................................................................................................xi
Basic Notation and Abbreviations..........................................................................xvii
Definitions................................................................................................................xix
v
vi Contents
The use of heuristics, practical experience (including the case studies method), pat-
terns based on actual data (including intensively developing Machine Learning), and
other widely used approaches as basics of control systems does not allow draw-
ing conclusions about the optimality of control, nor does it even correctly judge the
management efficiency of any new Enterprise based on information about even a
huge number of other Enterprises studied. Moreover, operations research and related
sciences, widely used in practice, provide optimization of the constituents of an
Enterprise without modeling it as a whole system. However, the optimization of parts
does not lead to the optimality of the whole, while the absence of top-down and
holistic mathematical models (or an integrated system of models) of an Enterprise
contradicts the principle of holism and the system approach.
xi
xii Foreword
The multidisciplinarity of the subject matter of this research also requires ter-
minology clarifications of the categories of control, management, and other related
categories, which are paramount, as are the categories of the Enterprise and the
sociotechnical system.
In general, there might be only two ways to reach any goal* or to get any value:
(a) doing something that leads to the goal; (b) influencing somebody/something else
to do something that leads to the goal. The first one is an execution of CA, while the
second one is control in a broad sense (in the sense of classical cybernetics (Wiener
1948) and second order cybernetics (Foerster 1995), as well as its numerous branches
– see surveys in Umpleby (1990) and Novikov (2016). Both approaches are realized
* Goal-setting and purposefulness issues are discussed in Section 2.1 in more detail.
xiv Foreword
* The authors chose the term management to mean a set of all these, generally speaking, considerably
different categories, given the fact that the term management is always present in various denomina-
tions of the domains of theoretical and applied knowledge that involve the study of these categories.
Foreword xv
Second, the framework is focused not only on activity directly aimed at achieving
the ultimate goals, but also on “preparatory” activity – the development of technol-
ogy – thus examining the entire lifecycle of the Enterprise and its activity. Moreover,
a uniform formalism is proposed to describe and analyze heterogeneous elements of
the CA of an Enterprise.
The contents of the book are as follows:
First, Chapter 1, the Enterprise, paired with its CA, is considered as a complex
sociotechnical system and formally represented as a hierarchical fractal aggregate of
interconnected elements of CA.
Furthermore, in Chapter 2, the methodological factors of Enterprise manage-
ment are researched, including an analysis of the interrelated lifecycles of the follow-
ing constituents of CA: actors (also playing the role of key stakeholders and being a
xvi Foreword
part of the Enterprise), subject matter, the results of activity, CA technologies, and
resources; based on this analysis, Enterprise Control Subproblems are formulated.
Next, the Enterprise Control Problem is formulated in Chapter 3. Based on the
results of Chapters 1 and 2, a uniform description of all the heterogeneous fields of
activity of the modern Enterprise (marketing, sales, manufacturing, HR, finance,
etc.) is made and the control problem is posed as a top-down and holistic math-
ematical optimization problem. At the same time, all the essential features of the
Enterprise as a complex STS throughout the entire lifecycle* are considered in the
statement of the problem (first and foremost, the uncertainty generated by various
sources and, in particular, the behavior of people participating in the system).
Chapter 4 is devoted to the development of original models and methods of con-
tract theory, the application of which allowed for the first time the following results
to be obtained:
* Lifecycles of CA and its constituents are defined and studied in Section 1.4.
Basic Notation and
Abbreviations
AE active element;
AS active system;
CA complex activity;
IM informational model;
LC lifecycle;
MCA the methodology of complex activity;
OR operations research;
SEA structural element of activity;
SoS system of systems;
STS sociotechnical system;
TCOr theory of control in organizations.
xvii
Definitions
Activity (Novikov and Novikov 2013, p. 4) – meaningful human work or
actions; – the process through which an actor purposefully impacts objects
in the outside world and/or themselves.
Active system – one whose elements demonstrate the property of activity –
free will, goal-setting, intent, motive, and purposeful choice.
Actor of the activity (Belov and Novikov 2020) – a sociotechnical system or an
individual, who executes the activity.
Behavior of system, of object (Belov and Novikov 2020) – a successive (in
time), at least partially observable, responsive, measurable objective fixa-
tion of its state changes. For an individual, behavior is a sequence of his/her
actions, an interaction with the environment, mediated by his/her external
(motor) or internal (mental) actions.
Complex activity (Belov and Novikov 2020, Belov and Novikov 2020a) –
an activity with a non-trivial internal structure and with multiple and/or
changing actors/players, methods, and roles of the subject matter of activity
in its relevant context.
Complex system (White 2006) – a system with the property of emer-
gence; an open system with continuously interacting and competing
elements. Openness is understood as free and unlimited by artificial fac-
tors of participation and interaction of elements with each other and the
environment.
Complex Adaptive System (SEBoK 2019) – system where the individual ele-
ments act independently but jointly behave according to common con-
straints and goals.
To control – to exercise restraining or directing influence over: regulate
(Merriam–Webster’s Collegiate Dictionary).
Engineered System (SEBoK 2019) – a system designed or adapted to inter-
act with an anticipated operational environment to achieve one or more
intended purposes while complying with applicable constraints.
Enterprise (SEBoK 2019) – a complex, (adaptive) sociotechnical system that
comprises interdependent resources of people, processes, information, and
technology that must interact with each other and their environment in sup-
port of a common mission.
Enterprise (Merriam–Webster’s Collegiate Dictionary) – 1: a project or under-
taking that is especially difficult, complicated, or risky. 2a: a unit of eco-
nomic organization or activity especially: a business organization; b: a
systematic purposeful activity. 3: readiness to engage in daring or difficult
action.
Extended Enterprise (Extended Enterprise 2019) – wider organization
representing all associated entities, customers, employees, suppliers,
xix
xx Definitions
REFERENCES
Adizes, I. 1999. Managing Corporate Lifecycles: An Updated and Expanded Look at the
Corporate Lifecycles. First edition. First printing. Paramus: Prentice Hall Press.
Belov, M. and Novikov, D. 2020. Methodology of Complex Activity - Foundations of
Understanding and Modelling. Heidelberg: Springer.
Belov, M. and Novikov, D. 2020a. Methodology of Complex Activity / Handbook of Systems
Sciences. Ed. by Gary S. Metcalf, Kyoichi Kijima and Hiroshi Deguchi. Singapore:
Springer.
Allen, W., Weigelt, B. and Doherty, N. 2009. Edwin Mansfield Managerial Economics:
Theory, Applications, and Cases. Seventh edition. W. W. Norton & Company.
Burkov, V. 1977. Foundations of Mathematical Theory of Active Systems. Moscow: Nauka
(in Russian).
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Cole, K. 2018. Leadership and Management: Theory and Practice. Seventh edition. Cengage
Learning: Australia.
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.businessdictionary.com/definition/extended-Enterprise.html Accessed September 20,
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Geest (Eds.), Encyclopedia of Law and Economics: Volume III. The Regulation of
Contracts. Cheltenham: Edward Elgar Publishing, 631–658.
Gorod, A., White, B., Ireland, V., Gandhi, J. and Sauser, B. eds. 2015. Case Studies in System
of Systems, Enterprise Systems, and Complex Systems Engineering. Boca Raton: CRC
Press.
Gotteiner, S. 2016. The OPTIMAL MBO. European Accounting and Management Review
2(2), 42–56.
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Revolution. New York: Harper Business Books.
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al., eds., Guide to the Systems Engineering Body of Knowledge (SEBoK) v. 1.0.1. http:
//www.sebokwiki.org/1.0.1/index.php?title=Main_ Page. Accessed September 19, 2019.
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medes.sigappfr.org/ Accessed September 19, 2019.
Moschandreas, M. 2000. Business Economics. Second edition. London: Business Press.
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Ecosystems. European Commission, Publication Office.
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Novikov, D. 2013. Theory of Control in Organizations. N.-Y.: Nova Science Publishers.
Novikov, D. 2016. Cybernetics: From Past to Future. Heidelberg: Springer.
xxii Definitions
PMBOK guide. 2017. A Guide to the Project Management Body of Knowledge. Sixth edition.
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and Systems 21(1), 109–121.
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American Economic Review 100(3), 673–690.
Part I
Methodology
Foundations of Enterprise Control
1 Enterprise and
Complex Activity
Qualitative Models
1.1 INTRODUCTION
As a complex sociotechnical system, an Enterprise is not created merely to exist in
and of itself. The value of any system does not lie in the system itself: the system
itself only consumes resources to be supported and maintained. But valuable out-
put is produced exactly by functions, operations, and the activity of the system. If
nontrivial, complex output is needed (which is always or nearly always the case),
it is necessary that, in turn, complex activity be carried out. So, precisely, CA is a
primary source of value in general, while an Enterprise is secondary, executing CA
as an actor.
In Chapter 1, an Enterprise is modeled and studied based on the concepts of
the methodology of complex activity (Belov and Novikov 2020), where “complex
activity” is defined as activity (activity means meaningful human work or actions
(Novikov and Novikov 2007), p. 4) with a non-trivial internal structure and with
multiple and/or changing actors/players, methods, and roles of the subject matter of
the activity in its relevant context. In view of the distinctiveness of CA, it is taken
into consideration here along with the implementing entity – an Enterprise or any
STS within the framework of systems science (see the foundations in Bertalanffy
1968 and the review in Novikov 2016). In other words, the subject matter of this
study is CA, and the research topic is the general principles underlying its organiza-
tion and management.
Consequently, a series of assertions and an integrated system of structural and
process models that represent all significant aspects of CA (including management)
and Enterprise through the whole lifecycle has been developed. The proposed mod-
els provide a systematic basis for solving Enterprise Control Problem, which is the
core subject matter of the book.
The developed models are diverse and quite numerous, which reflects the natural
complexity of CA as a system, so modeling a large number of concrete elements of
a CA is rather time-consuming and requires a great amount of effort. However, the
system of models is constructed in such a way that it does not require an obligatory
description of the “entire” CA of the whole Enterprise each time. Such a system
allows one to abstract and focus on the elements of interest and to model exactly
these elements in detail, leaving the rest of the abstract as “black boxes” without
3
4 Optimal Enterprise
losing the expressive properties of the models and without worsening the quality of
the presentation.
value represents the state of the object being managed which was achieved as a result
of a management exercise. That is, both Enterprises and their management constitute
unavoidable “costs” when achieving the ultimate goals.
Third, Enterprises are the results and/or subject matter of another activity, and,
being complex, they require a suitable CA from which to come forth. To correctly
and completely describe such an activity, it is necessary to expand the concept of
activity as currently accepted in philosophy, psychology, and methodology and to
introduce a definition of CA. Here, we merely note that the complexity of the activity
(especially a non-routine one) is usually no less than that of its subject matter.
Thus, CA and the STS together form a system of systems, a complex dialectical
pair with each opposing the other (see Figure 1.1): “the actor (Enterprise) vs. the
activity” and “the activity vs. the subject matter (in particular, Enterprise).”
This chapter is devoted to the study of this pair: the CA and the Enterprise.
Let us consider how the activity and its actor correspond. Without question, the
following dialectical dualism is valid: without an actor, an activity cannot exist (or
be carried out) and, at the same time, an individual or Enterprise cannot be an actor
6 Optimal Enterprise
standpoint using a uniform logic. The actors involved in the activity (who carry out
the activity) and the subject matter of the activity (which changes throughout the
course of the activity) are the key categories without which a description of the activ-
ity is undoubtedly incomplete.
It’s reasonable to mention that further research (Novikov 2020) extends the activ-
ity components concept identifying three groups of internal and one group of exter-
nal components of activity:
another way, management activity affects the final result indirectly and implicitly
through the management target.
Fifth, the emphasis is on “ensuring the behavior” of the management target, i.e.,
managerial activity is aimed at changing the sequence of states of the management
target (see the definition of behavior of an object and/or a system).
From the point of view of an “external observer,” the state of any real-world object
can change over time for two reasons. The first is derived from some internal properties
of the object and under the influence of the (possibly un-targeted) external environment;
we will call this change “inherent behavior.” Second, the change in the state of the
object can occur under the influence of this observer, who has their own goals and tries
to influence the object. However, the observer’s influence on the object is activity of the
first one, meaning that the reasons for any changes to the state of the object from the
viewpoint of the observer are the inherent behavior of the object (naturally, including
changes in the behavior of the object under the influence of results of activity by other
actors apart from itself) and/or the activity of the observer himself or herself.
The above aspects of management categories, considered to be activity, allow it to
be correlated with the category of organization (as a process), which is also consid-
ered to be an activity. According to the Webster Dictionary, organization is defined as
“the act or process of organizing or of being organized,” in turn, to organize means
“to form into a coherent unity or functioning whole: integrate.” To organize activity
means to arrange it into a coherent system with clearly defined characteristics.
In this book, the following definition is employed: an organization is a CA aimed
at creating internal order and co-ordination among the interactions of more or less
differentiated and autonomous elements of the actor involved in this activity (includ-
ing through the formation and maintenance of interrelationships with given charac-
teristics among these elements).
It makes sense to highlight the similarities and differences between organization
and management as kinds of activity in relation to the case considered in this book,
where the actor involved in the activity is an Enterprise.
The first three aspects highlighted above are inherent in both management and
organization, and represent an activity (usually complex), the subject matter of which
is a complex dialectic pair (Enterprise and CA), and which is purposeful.
The fourth aspect, the indirectness and obliqueness of influence on the final result
(the result of the activity of the management target) through the subject matter of
this activity (the management target) constitutes the distinguishing feature of man-
agement in wide sense (and organization as well) and allows it to be identified from
among all the elements of the “complex activity” array.
Analogously, the goal in the form of a change in internal order – the co-ordination
of interacting parts – unambiguously singles out organization from among other
forms of activity; therefore, it is the distinguishing feature of organization.
Essence of organization and management may be formulated as follows:
Both management and organization as processes are kinds of activity, usu-
ally complex ones, the subject matter of which is the CA and the corresponding
Enterprise. At the same time, the indirectness and obliqueness of the influence on the
final result through the subject matter of management activity is a distinctive feature
10 Optimal Enterprise
of management in the wide sense, and the goal in the form of a change in internal
order and coordination of interacting parts is a distinctive feature of “organization.”
A more detailed understanding of organization and management is discussed in
Section 1.5, where it is shown that organization being a specific form of management
includes such kinds of activity as analysis, synthesis, and concretization, while man-
agement includes organization, as a special case, regulation, and evaluation.
An investigation of the management of CAs and Enterprises allows the assertion
that, in comparison with general methodology (Novikov 2007), which is for the most
part descriptive in nature and investigates how an activity is organized, the next step
in this research below is normative, i.e., the issues of management are studied and it
is determined how to manage activity.
The definitions of management as “activity overseeing activity” possess a recur-
siveness (Figure 1.4) and, as a result, there is the potential for an infinite expansion
of the subject matter.
Management, looked at as kinds of activity, is inherent in the actors and, in either
case, the activity along with the corresponding actors can also be considered as a
matter of “superior” activity – management (strictly speaking, they must be consid-
ered, since any activity has to be also organized). In addition, this superior activity
has an actor and so on. No activity subject matter can be so in the absence of activity,
while activity cannot exist without its subject matter. An equivalent assertion also
holds for the actor involved in the activity. Therefore, “activity overseeing activ-
ity” – being recursive and nested – is potentially infinite. Consequently, attempting
to include the “entire superior” recursive chain of subject matter and actors in the
subject matter is not constructive.
However, the subject matter of our study – and of every specific study of CAs – is
naturally limited, due to the following considerations. It was noted above that either
the behavior of the object itself or the activity of the very observer constitutes the
reason behind any changes in the state of an object from an observer’s point of view.
Therefore, the condition for inclusion of the actor – who is superior in the recursion –
into the research topic framework can be determined by the answer to the ques-
tion, “Is the given actor considered to be changing, following only from their own
behavior, or does the researcher also intend to study the influence on the superior
actor’s behavior?” If the researcher does not plan to study the effects on the actor
(in the figure, this actor is indicated by the number 1), higher conceivable or existing
activity (number a0 in Figure 1.4) is not included in the subject matter of the study,
and the change in the state of such an actor over time is considered only within
the scope of their own behavior (in particular, it is considered to be unchangeable).
Conversely, when the researcher influences the actor (number 2 in Figure 1.4), the
activity–impact on the actor must be included in the subject matter of the research
(number a1 in Figure 1.4).
Thus, the subject matter of this study is complex activity (a1) carried out by the
Enterprise/actor (1) for the management of CA (a2) implemented by the Enterprise/
actor (2). A change in the state of the actor (1) is taken into account within the scope
of his/her own behavior; the diagram in Figure 1.5 illustrates relations between key
categories.
(Hart and Holström 1987), the theory of hierarchical systems (Mesarović et al. 1970,
Germeier 1986) and others appeared.
Business is a very particular application of the Enterprise, so, since the begin-
ning of the 20th century, theoretical and applied management has developed inten-
sively (and since the second half of that century it has developed very intensively),
and in the second half of the 20th century the theory of business processes like-
wise advanced. The following are used as research methods (specification tools)
related to the analysis and description of business processes (i.e., “business process
theory”) and project management, which includes both theoretical foundations and
Hoare’s theory of communicating sequential processes (Hoare 1985), Milner’s cal-
culus of communicating systems (Milner 1980), multi-agent models (Holland 2006,
Rzevski and Skobelev 2014), the algebra of interacting processes (Bergstra 1984),
the Petri net theory, discrete-event systems, partial order theory, temporal logic,
synchronously and asynchronously interacting automation, process theory, system
standards for quality management and quality assurance (ISO 9000:2000 standards
system), etc.
Economics* also considers Enterprise as an agent which directly executes the
processes of production, distribution of goods and services. Various fields of eco-
nomic sciences as the theory of the firm (Coase 1937, Foss et al. 2000), industrial
economy (Williamson 2009), business economics (Moschandreas 2000), manage-
rial economics (Allen et al. 2009, Png and Lehman 2007) have been developed to
study different characteristics of Enterprise, its lifecycle and its operations.
Separate, known attempts have been made to create unified models and to develop
integrated approaches to the description of various aspects of STS (see, for example,
Dori and Sharon 2012). For instance, the classical study by M. Porter (Porter 1985) is
based on a representation of the firm as a collection of various types of activities that
make up a chain to create value (Value Chain). The section, devoted to Enterprises
(Enterprise Systems Engineering (Gorod 2014, Pyster and Olwell 2013, Rebovich
and White 2011)), appeared in the system engineering domain.
As noted above, Enterprises constitute the source and basis of the existence of
humankind and its development. Thus, in a broad sense, the Enterprise management
theme is to some extent currently being examined in various fields of knowledge:
general systems theory and systems engineering, theories of organizational systems
control, firms, organizations, projects, etc. (Novikov 2013c), management (Mescon
1988), organization theory (Bogdanov 1926), methodology (Novikov 2007), cyber-
netics and automatic control theory (Bubnicki 2005, Dorf 2011, Levine 2010), and
many other areas of modern fundamental and applied science, each of which involves
dozens or hundreds of various approaches and methods.
However, existing theories focus mainly on the elements of the Enterprise; for
example, a great number of results have been obtained from the theory of organiza-
tional systems, and many tools have been developed to describe business processes.
* Economics: the branch of knowledge concerned with the production, consumption, and transfer of
wealth (Oxford University Press); a social science concerned chiefly with description and analysis of
the production, distribution, and consumption of goods and services (Merriam-Webster).
14 Optimal Enterprise
In spite of all this, a unified theory of Enterprise management or control has not yet
been created. The Enterprise as a subject matter of study is an extremely complex
one. Therefore, the formalization of the Enterprise as a managed entity and the pro-
cess of management have not yet led to the development of a unified mathematical
model of Enterprises (or a harmonized system of such models). The absence of such
models, in turn, obstructs the development of mathematically rigorous foundations
for Enterprise management or control.
In this book, an attempt is made to pose and solve the Enterprise management
problem as a complex mathematical optimization task.
In Chapter 1, a methodological analysis is made and a qualitative formalism of
the Enterprise in the form of sets of general and universal models is developed. The
analysis expands the methodological direction presented in the works by A. Novikov
and D. Novikov (Novikov 2007, Novikov 2013, Novikov 2013b) and their colleagues.
On the other hand, CA is viewed as a complex system, so the research relies on
and develops approaches and methods for systems theory (Systems Science) and
its applied expansion of engineering systems (Systems Engineering) (Haskins 2015,
ISO/IEC/IEEE 2015).
In system engineering terms (ISO/IEC/IEEE 2015, Pyster and Olwell 2013), the ele-
ments of SEA (Figure 1.6) might be considered in the following manner:
• the arrow from the actor to the “needs–goal–tasks” aggregate indicates that
the actor accepts the demand (and need) and executes the goal-setting;
• the arrows from the actor to technology and to actions mean that the actor
executes actions (acts) according to the technology;
• the arrow from the result to the actor presents the evaluation of the output,
as well as the self-regulation and reflection of the actor;
• the arrows from technology and actions to the subject matter mean that the
subject matter is transformed by the action according to the technology;
• the arrow from the subject matter to the result means that the result is the
final state of the transformed subject matter.
* The notation “SEAs” is used to stress the plural form for multiple “structural elements of activity.”
Enterprise and Complex Activity 17
their content exactly distinguishes one particular CA from another having the same
structure.
Since the logical structure reflects the goal breakdown, its graph has a single
root vertex. This means that to achieve the main goal G it is necessary to ensure the
achievement of sub-goals G1, G2, ..., GJ (the arcs are directed from sub-goals to goal)
for which the corresponding SEAs are defined, as well as a number of sub-goals Op1
... OpL achieved by performing elementary operations.
Achieving all sub-goals is not mandatory in all cases (SEAs) to achieve the ulti-
mate goal G due to uncertainty and the creation of new CA elements, which is dis-
cussed in Section 1.3.
The logical structure of an elementary operation (Figure 1.8), which has a trivial
form, is necessary to complete the formalism developed. The arc–loop is a virtual
one; it illustrates the possibility of a further “breakdown” of Opl only into itself.
The logical structure also reflects the relationship of the source of demand (it is
also a consumer of the output of the activity) and the actor of CA: the superior SEA
(its actor) generates demands from subordinate SEAs – it sets the requirements for
the outputs of the lower SEAs and later consumes their outputs. In response, lower
SEAs, having specific capabilities to fulfill demands, impose restrictions on the capa-
bilities of superior entities. Thus, the connections in the logical structure also reflect
the bilateral relations “demand – capabilities (to fulfill demand)” or “needs – capa-
bilities” in the terminology of Pyster and Olwell (2013).
The logical structure, in addition to the structure of goals, represents the “manage-
ment” hierarchy of SEA subordination and the responsibility of actors for the output –
for achieving goals. Actors of the higher SEAs, together with the responsibility for
achieving their “own immediate” goals, are also responsible for the attainment of
lower goals and, as a consequence, for actions within the framework of the lower
SEA.
The managerial hierarchy (responsibility relations) of CA and its logical struc-
ture highlight the necessity for the actor to organize the activity, to monitor its imple-
mentation, and to resolve all problems that arise in the area of its responsibility.
On the other hand, subordinate actors (actors of subordinate SEAs) are obliged to
follow the instructions of superiors and provide superiors with full and timely infor-
mation, including information on emerging issues that require decision-making at
higher-level entities, and escalate problems to a higher level of the hierarchy. Thus,
the management hierarchy defines the responsibility relationship between the SEA
actors, the nested relationships, the ownership of areas of responsibility, and areas of
escalation of problems.
There might be instances of both measurable and true uncertainty in each of the
three listed groups, see the examples in Belov and Novikov (2020).
During implementation of a CA, some CA elements are completed by satisfying
the demand/needs and do not lead to any a priori unknown consequences in terms
of activity. In other cases, during the implementation of some SEAs, new SEAs and
hierarchies of SEAs might be generated: new needs might be generated within the
execution of some SEA, or the demand might be updated within the execution of
another SEA. After an actor identifies needs, he or she executes goal-setting and
establishes new activity – he or she organizes a new SEA and the hierarchy of sub-
ordinate SEAs in the logical structure. “New activity” can be focused on satisfying
the needs or on identifying the feasibility of the CA (for example, checking the prof-
itability of some business). As the elements of activity are completed, the output is
formed, and the SEA ceases to exist.
22 Optimal Enterprise
FIGURE 1.11 Classification of CA and SEAs based on the creation of new CA elements.
Men. Pelayo, Antol. poet. lír. cast., t. II, pág. xxxiii: "Coexistió el
mester de clerezia con el de juglaria, pero no se confundieron
nunca. Coexistió también, andando el tiempo, con las primeras
escuelas líricas, con las escuelas de trovadores, pero mantuvo
siempre su independencia y carácter propio de tal modo, que hasta
en las obras poéticas del Arcipreste de Hita y del Canciller Ayala, en
que ambos elementos se dan la mano, no aparecen confundidos,
sino yuxtapuestos. En suma: el mester de clerezia, socialmente
considerado, no fué nunca ni la poesía del pueblo, ni la poesía de la
aristocracia militar, ni la poesía de las fiestas palaciegas, sino la
poesía de los monasterios y de las nacientes Universidades ó
estudios generales. Así se explica su especial carácter, la
predilección por ciertos asuntos, el fondo de cultura escolástica de
que hacen alarde sus poetas y la relativa madurez de las formas
exteriores, que son, ciertamente, monótonas; pero nada tienen de
toscas y sí mucho que revela artificio perseverante y sagaz industria
literaria. Júzguese como se quiera de cada uno de estos poemas,
cualquier cosa serán menos tentativas informes y engendros
bárbaros, como suelen decir los que no los han saludado. El escollo
natural del género era el pedantismo, y no diremos que de él se
librasen estos ingenios; pero fué pedantería candorosa, alarde de
escolar que quiere á viva fuerza dejarnos persuadidos de su
profundo saber en mitología, geografía é historia, con toda la
ingenuidad del primer descubrimiento. Estos patriarcas de las
literaturas modernas eran niños hasta en la ostentación
enciclopédica. En cambio no puede decirse de ellos que abusasen
del latinismo de dicción en el grado y forma en que lo hizo la escuela
del siglo xv. La lengua de los poetas del mester de clerezia es algo
prosaica y no tiene mucho color ni mucho brío, pero es clara,
apacible, jugosa, expresiva y netamente castellana, sin las
asperezas hiperbáticas de Juan de Mena, ni las extrañas
contorsiones de la prosa de don Enrique de Aragón. El vocabulario
de la lengua épica, muy reducido, aunque muy enérgico, se
ensancha prodigiosamente en manos de Berceo, y mucho más en el
Poema de Alejandro".
159. De comienzos del siglo xiii parece ser la Vida
de Santa María Egipciaqua, narración poética en
1.451 versos de 7, 8, 9, 10, 11 y 12 sílabas, los más
de 9, con el ritmo libre de la poesía popular de los
refranes, consonantando dos ó tres versos y aun
cuatro á veces, bien que de ordinario se halla el
pareado ó de dos solamente. De la misma época es
el Libro dels tres Reyes dorient, de unos 250 versos
parecidos á los de la Vida de Santa María
Egipciaqua, en cuyos primeros 50 se habla de los
Reyes Magos, y en los demás, de la huída á Egipto y
de los ladrones que robaron la Sagrada Familia. El
Libro de Apollonio tiene más de 2.600 versos, en
cuartetas monorrimas de catorce sílabas, con la
nueva maestría, que dice en él su autor, aplicada á
600 estrofas, llamada después cuaderna vía, de la
cual, por consiguiente, parece fué el inventor. El
autor parece aragonés por el lenguaje; escribe con
claridad y brío y era erudito.
160. Está tomada de la Vie de Sainte Marie l'Egyptienne, atribuida
por algunos, bien que poco fundadamente, al obispo de Lincoln,
Roberto Grosseteste (1175?-1253), cuyos Carmina Anglo-
Normannica comprenden el poema francés. Hállase en el mismo
códice escurialense que el Libro de Apollonio y el Libro dels tres
Reyes dorient, y todas estas obrillas fueron publicadas en 1841 por
Pedro José Pidal. Los originales los indicó A. Mussafia. No se
conoce el original de donde se sacó el Libro dels tres Reyes dorient.
Vida de Santa Maria Egipciaqua, ed. R. Foulché-Delbosc,
Barcelona, 1907 (Textos castellanos antiguos, t. I); Bibl. Aut. Esp., t.
LVII. Consúltense: A. Mussafia, Ueber die Quelle der altspanischen
Vida de S. Μ. E., en el Sitzungsberichte der Kaiserlichen Akademie
der Wissenschaften, Wien, 1863, t. XLIII, págs. 153-176; K. Bartsch,
Jahrbuch für romanische und englische Literatur (Leipzig, 1864), t. V,
páginas 421-424; G. Bertoni, Nota sulla letteratura franco-italiana a
proposito della vita in rima di S. Maria Egipziaca, en el Giornale
storico della letteratura italiana (1908), t. LI, págs. 207-215.
Libro de Apollonio, edic. Pedro José Pidal con las otras dos obritas;
Eugenio Ochoa, París, 1842; Bibl. de Aut. Esp., t. LVII. Consúltense:
E. Klebs, Die Erzählung von Apollonius aus Tyrus, Berlin, 1899,
páginas 384-398; C. Carroll Marden, Note on the text of the L. de Α.,
en Modern Language Notes (1913), t. XVIII, col. 18-20; F. Hanssen,
Sobre la conjugación del L. de A. en Anales de la Universidad de
Chile (1895), t. XCI, págs. 637-665; Gover, en Bibl. F. Vally.
174. El Alixandre fué por su asunto mucho más conocido que las
otras obras de Berceo. El autor del Poema de Fernán Gonçalez, en
el siglo xiii, le tomó versos enteros; en el xiv el Arcipreste de Hita le
imitó en la descripción de la tienda de Don Amor; en el xv, el
Cronista de Don Pero Niño, los amaestramientos morales que en el
poema endereza Aristóteles á Alejandro. El libro de Alixandre, Ms.
esp. 488 de la Bibliothèque Nationale de Paris, ed. A. Morel-Fatio,
Dresden, 1906; Ms. de Madrid, Bibl. de Aut. Esp., t. LVII.
Consúltense: A. Morel-Fatio, Recherches sur le texte et les sources
du Libro de Alexandre, en Romania, 1875, t. IV, págs. 7-90; G. Baist,
Eine neue Handschrift des spanischen Alexandre, en Romanische
Forschungen, t. VI, pág. 272; E. Müller, Sprachliche und textkritische
Untersuchungen zum altspanischen Libro de Alexandre, Strassburg,
1910; L. Pistolesi Baudana-Vaccolini, Del posto che spetta il Libro de
Alexandre nella storia della letteratura spagnuola, en Revue des
langues romanes (1903), t. xlvi, págs. 255-281; Marcelo Macías,
Juan Lorenzo Segura y el Poema de Alexandre, Orense, 1913.
Momia de D. Rodrigo Ximénez de Rada.