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Schermerhorn-Management, 11th edition Test Bank

Ch06: Ch06, Chapter 6: Entrepreneurship and New Ventures

True/False

1. Companies like Zynga operate from the belief that corporate control is the primary focus of new
venture companies.

Ans: False
Response: Page 132
Difficulty: Easy
Ref: Learning From Others
AACSB: Operations Management
Bloom's Taxonomy: Application

2. Zynga has an internal culture where freedom inspires teams of employees to work a tremendous
number of hours together.

Ans: True
Response: Page 132
Difficulty: Easy
Ref: Learning From Others
AACSB: Operations Management
Bloom's Taxonomy: Application

3. Self-management is the ability to understand your strengths and weaknesses to continuously


improve and adapt to meet life’s challenges.

Ans: True
Response: Page 133
Difficulty: Moderate
Ref: Learning About Yourself
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

4. Working as an independent contractor versus as part of a team in a new organization is the


primary focus of the self-management concept.

Ans: False
Response: Page 133
Difficulty: Moderate
Ref: Learning About Yourself

Copyright © 2011 John Wiley & Sons, Inc. A-1


Schermerhorn-Management, 11th edition Test Bank

AACSB: Individual Dynamics


Bloom's Taxonomy: Comprehension

5. Self-management is an essential skill that asks you to dig deep and continually learn from
experience.

Ans: True
Response: Page 133
Difficulty: Easy
Ref: Learning About Yourself
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

6. A first-mover advantage comes from being first within the industry to outsource non-core
business activities or to embrace social responsibility.

Ans: False
Response: Page 135
Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

7. Social Entrepreneurship is a unique form of ethical entrepreneurship that seeks novel ways to
solve pressing social problems.

Ans: True
Response: Page 138
Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Environmental Influence
Bloom's Taxonomy: Knowledge

8. Often, social entrepreneurship occurs without much notice, flying under the radar so to speak;
most attention often goes to business entrepreneurs making lots of money, or trying to do so.

Ans: True
Response: Page 140
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Environmental Influence
Bloom's Taxonomy: Comprehension

Copyright © 2011 John Wiley & Sons, Inc. A-2


Schermerhorn-Management, 11th edition Test Bank

9. A social entrepreneur takes risks and uses existing proven methods to solve pressing social
problems.

Ans: False
Response: Page 138
Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Environmental Influence
Bloom's Taxonomy: Knowledge

10. Entrepreneurs start their own businesses, often in order to be their own boss or to make a special
contribution to society.

Ans: True
Response: Page 140
Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

11. It has always been easier for women to access capital for small business start-up as expansions.

Ans: False
Response: Page 134
Difficulty: Easy
Ref: Introduction
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

12. Women own over 70% of all businesses in the United States.

Ans: False
Response: Page 138
Difficulty: Moderate
Ref: Introduction
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

13. Creativity and initiative are two traits needed by entrepreneurs.

Ans: True

Copyright © 2011 John Wiley & Sons, Inc. A-3


Schermerhorn-Management, 11th edition Test Bank

Response: Page 137


Difficulty: Moderate
Ref: Introduction
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

14. Entrepreneurship describes strategic thinking and risk-taking behavior that results in the creation
of new opportunities for individuals and/or organizations.

Ans: True
Response: Page 134
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Strategy
Bloom's Taxonomy: Analysis

15. A classic entrepreneur is a risk-taking individual who takes action to pursue opportunities and
situations others fail to recognize, or even view as problems or threats.

Ans: True
Response: Page 135
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

16. Since founding Mary Kay Cosmetics, Mary Kay Ash’s goal has been “to help women everywhere
reach their full potential.”

Ans: True
Response: Page 135
Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

17. In describing his entrepreneurial perspective, Earl Graves says: “I feel that a large part of my role
as publisher of Black Enterprise is to be a catalyst for black economic development in this
country.”

Ans: True
Response: Page 136
Difficulty: Easy
Ref: The Nature of Entrepreneurship

Copyright © 2011 John Wiley & Sons, Inc. A-4


Schermerhorn-Management, 11th edition Test Bank

AACSB: Individual Dynamics


Bloom's Taxonomy: Knowledge

18. Entrepreneurs include people who buy a local franchise outlet, open a small retail shop, or go into
a self-employed service business.

Ans: True
Response: Page 134-136
Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

19. Founders of new business enterprises that achieve large-scale success or people who assume
responsibility for introducing a new product or a change in operations in an existing organization
are not entrepreneurs.

Ans: False
Response: Page 136
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Analysis

20. The general profile of an entrepreneur is an individual who is very self-confident, determined,
resilient, adaptable, and driven by excellence.

Ans: True
Response: Page 136-137
Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

21. Entrepreneurs typically have an internal locus of control, a high energy level, a high need for
achievement, a high tolerance for ambiguity, self-confidence, an action orientation, the desire for
independence, and a high degree of flexibility.

Ans: True
Response: Page 137
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Analysis

Copyright © 2011 John Wiley & Sons, Inc. A-5


Schermerhorn-Management, 11th edition Test Bank

22. Entrepreneurs have an external focus of control.

Ans: False
Response: Page 137
Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

23. Entrepreneurs typically come from families with strong corporate career backgrounds and seek
independence from the corporate bureaucracies that dominated their parents.

Ans: False
Response: Page 137
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Environmental Influence
Bloom's Taxonomy: Comprehension

24. Entrepreneurs have strong interests in creative production and high interest in enterprise control.

Ans: True
Response: Page 137
Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Analysis

25. Entrepreneurs are self-starters who are willing to stay with a course of action even when their
plans are not working.

Ans: False
Response: Page 137
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Analysis

26. Most entrepreneurs start their own business before the age of 25.

Ans: False

Copyright © 2011 John Wiley & Sons, Inc. A-6


Schermerhorn-Management, 11th edition Test Bank

Response: Page 137


Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

27. If an entrepreneur has not made it big in their own business before the age of 30 they are not
likely to succeed.

Ans: False
Response: Page 138
Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

28. Often women start new ventures because they are motivated by an entrepreneurial idea, realize
they could do for themselves what they were already doing for other employers, or are
experiencing glass ceiling issues with their employer.

Ans: True
Response: Page 138
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

29. The following phrases ⎯ entrepreneurs are born, not made; entrepreneurs are gamblers; and
entrepreneurs are young ⎯ capture three fundamental truths about entrepreneurs.

Ans: False
Response: Page 138
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

30. Just having money is no guarantee of success; many entrepreneurs start with very little money.

Ans: True
Response: Page 138
Difficulty: Moderate
Ref: The Nature of Entrepreneurship

Copyright © 2011 John Wiley & Sons, Inc. A-7


Schermerhorn-Management, 11th edition Test Bank

AACSB: Individual Dynamics


Bloom's Taxonomy: Comprehension

31. Women of color seek entrepreneurial opportunities as a result of not being recognized or valued
by their prior employers, not being taken seriously by their prior employers, and seeing others
promoted ahead of them.

Ans: True
Response: Page 138
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

32. Women and minorities are more likely to reach higher levels of success and opportunities by
working for a large corporation than by starting their own businesses.

Ans: False
Response: Page 138
Difficulty: Moderate
Ref: The Nature of EntrepreneurshipAACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

33. Minority-owned businesses are one of the slowest growing sectors of the United States economy.

Ans: False
Response: Page 138
Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

34. Entrepreneur Mary Kay Ash had an easy time starting a small business because she started with
over $1,000,000 in start-up capital.

Ans: False
Response: Page 135
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

Copyright © 2011 John Wiley & Sons, Inc. A-8


Schermerhorn-Management, 11th edition Test Bank

35. Mary Kay’s beginning goal was “to help men support their women in a socially responsible way.”

Ans: False
Response: Page 135
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

36. With a vision and a $175,000 loan, Earl Graves started Black Enterprise magazine in 1970 and
grew it into the diversified information company, Earl G. Graves, Ltd.

Ans: True
Response: Page 136
Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

37. Earl Graves feels his role as publisher of Black Enterprise magazine is to be a catalyst for black
economic development in the United States.

Ans: True
Response: Page 136
Difficulty: Hard
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

38. Anita Roddick’s founding of the Body Shop is a good example of successful entrepreneurship
born out of necessity.

Ans: True
Response: Page 138
Difficulty: Hard
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Application

39. Business incubators offer space, shared administrative services, and management advice at
reduced costs in order to help new businesses become healthy enough to survive on their own.

Ans: True

Copyright © 2011 John Wiley & Sons, Inc. A-9


Schermerhorn-Management, 11th edition Test Bank

Response: Page 145


Difficulty: Easy
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

40. Small Business Development Centers (SBDC) offer guidance to entrepreneurs and small business
owners, actual and prospective, on how to set up and manage business operations.

Ans: True
Response: Page 145
Difficulty: Easy
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

41. A small business has fewer than 500 employees, is independently owned and operated, and does
not dominate its industry.

Ans: True
Response: Page 140
Difficulty: Easy
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

42. Approximately one-quarter of American businesses are classified as small.

Ans: False
Response: Page 140
Difficulty: Easy
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

43. Wanting to be their own bosses and controlling their future or seeking to fulfill a dream are
important reasons that people pursue entrepreneurship and launch their own businesses.

Ans: True
Response: Page 140
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

Copyright © 2011 John Wiley & Sons, Inc. A-10


Schermerhorn-Management, 11th edition Test Bank

44. The most common methods for an entrepreneur to become involved in a small business include
starting one, buying an existing one, or buying and running a franchise.

Ans: True
Response: Page 141
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

45. A franchise is where a business owner sells to another person the right to operate the same
business in another location, under the original owner’s business name and guidance.

Ans: True
Response: Page 141
Difficulty: Easy
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

46. Approximately 9 out of 10 jobs in the new economy are created by small businesses.

Ans: False
Response: Page 140
Difficulty: Easy
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

47. The SBA estimates that about 55% of small firms in the United States are conducting business
over the internet.

Ans: False
Response: Page 142
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

48. By reducing the cost of renting retail space and hiring employees, the Internet has created
numerous small business opportunities within the new economy.

Copyright © 2011 John Wiley & Sons, Inc. A-11


Schermerhorn-Management, 11th edition Test Bank

Ans: True
Response: Page 142
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Environmental Influence
Bloom's Taxonomy: Comprehension

49. Approximately 65% of American businesses employ less than 20 people.

Ans: False
Response: Page 140
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

50. In the retail business sector, brick and mortar start-ups are growing at a much higher rate than on
line businesses.

Ans: False
Response: Page 142
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

51. A type of business that is owned and financially controlled by family members is known as a
family business.

Ans: True
Response: Page 142
Difficulty: Easy
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

52. Family businesses represent only a small fraction of the businesses operating worldwide.

Ans: False
Response: Page 142
Difficulty: Easy
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

Copyright © 2011 John Wiley & Sons, Inc. A-12


Schermerhorn-Management, 11th edition Test Bank

53. Everyone working together, sharing values and a common goal, and knowing that what they do
benefits the family define the ideal situation in a family business.

Ans: True
Response: Page 142-143
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Group Dynamics
Bloom's Taxonomy: Analysis

54. While family businesses must solve the same problems of other businesses, they also must
address a set of unique problems.

Ans: True
Response: Page 143
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Group Dynamics
Bloom's Taxonomy: Comprehension

55. The family business feud occurs when members of the controlling family get into disagreements
about work responsibilities or finances but not business strategy or operating approaches.

Ans: False
Response: Page 143
Difficulty: Hard
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Analysis

56. A significant problem facing family businesses is the succession problem, which is the transfer of
leadership from one generation to the next.

Ans: True
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

57. Family businesses account for less than 60% of new jobs created in the United States.

Copyright © 2011 John Wiley & Sons, Inc. A-13


Schermerhorn-Management, 11th edition Test Bank

Ans: False
Response: Page 142
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

58. Only a small percentage of businesses operating worldwide are family owned; while most are
public corporations.

Ans: False
Response: Page 142
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

59. The vast majority of family business with succession plans will survive well beyond the second
generation.

Ans: False
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

60. About 40% of family firms survive to the second generation, about 30% of them survive to the
third generation, and about 20% of them are expected to survive beyond the third generation.

Ans: False
Response: Page 144
Difficulty: Hard
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

61. A succession plan is a formal statement that describes how leadership transition and related
matters will be handled when the time for changeover arrives.

Ans: True
Response: Page 144
Difficulty: Easy

Copyright © 2011 John Wiley & Sons, Inc. A-14


Schermerhorn-Management, 11th edition Test Bank

Ref: Entrepreneurship and Small Business


AACSB: Operations Management
Bloom's Taxonomy: Knowledge

62. A succession plan must include legal aspects of any ownership transfer but need not address
procedures for choosing or designating the firm’s new leadership or any financial plans relating to
the transfer.

Ans: False
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Analysis

63. In succession planning, family businesses should set up the succession plan well in advance of the
need to use it; and then share it with all affected persons, making sure they understand it.

Ans: True
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Analysis

64. In succession planning, family businesses should identify the leadership successor well ahead of
time and prepare the leadership successor through training and experience to assume the new role
when needed.

Ans: True
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Analysis

65. Statistics on small business failure rates indicate that 60 to 80 percent of new businesses fail in
their first five years of operation.

Ans: True
Response: Page 144
Difficulty: Easy
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

Copyright © 2011 John Wiley & Sons, Inc. A-15


Schermerhorn-Management, 11th edition Test Bank

66. Lack of experience, lack of expertise, lack of strategy and strategic leadership, poor financial
control, growing too fast, lack of commitment, and ethical failure are important reasons for new
business failures.

Ans: True
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Analysis

67. Not having sufficient know-how to run a business in the chosen market or geographical area is a
reason for the high failure rate of new businesses.

Ans: True
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

68. Taking the time to craft a vision and mission, and to formulate, revise, and properly implement
strategy are reasons for the high failure rate of new businesses.

Ans: False
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Synthesis

69. Not keeping track of the numbers and failure to control business finances has little to do with
business success or failure.

Ans: False
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

Copyright © 2011 John Wiley & Sons, Inc. A-16


Schermerhorn-Management, 11th edition Test Bank

70. Not taking the time to consolidate a position, fine-tune the organization, or systematically meet
the challenges of growth is a reason for the high failure rate of new businesses.

Ans: True
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

71. Not devoting enough time to the requirements of running a competitive business is a reason for
the high failure rate of new businesses.

Ans: True
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

72. Falling prey to the temptations of fraud, deception, and embezzlement is a reason for the success
of new businesses.

Ans: False
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

73. A first-mover advantage occurs by exploiting a niche or entering a market before your
competitors.

Ans: True
Response: Page 135
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

74. In creating a new venture, the entrepreneur should have good ideas and the courage to give them
a chance.

Ans: True

Copyright © 2011 John Wiley & Sons, Inc. A-17


Schermerhorn-Management, 11th edition Test Bank

Response: Page 148


Difficulty: Moderate
Ref: New Venture Creation
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

75. The entrepreneur’s ability to identify a market niche that is being missed by other established
firms or to identify a new market that has not yet been discovered by existing firms are important
avenues of new venture creation.

Ans: True
Response: Page 145
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Individual Dynamics
Bloom's Taxonomy: Analysis

76. During the birth stage of the life cycle of entrepreneurial firms, the entrepreneur struggles to get
the new venture established and to survive long enough to test the viability of the underlying
business model in the marketplace.

Ans: True
Response: Page 146
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

77. Activities focused on establishing the business, getting customers, and finding financing occur in
the breakthrough stage of the life cycle of entrepreneurial firms.

Ans: False
Response: Page 146
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

78. At the birth stage of the life cycle of entrepreneurial firms, the management challenge is one of
fighting for existence and survival.

Ans: True
Response: Page 146
Difficulty: Moderate
Ref: New Venture Creation

Copyright © 2011 John Wiley & Sons, Inc. A-18


Schermerhorn-Management, 11th edition Test Bank

AACSB: Strategy
Bloom's Taxonomy: Comprehension

79. At the breakthrough stage of the life cycle of entrepreneurial firms, the business model begins to
work well, growth is experienced, and the complexity of managing the business operation
expands significantly.

Ans: True
Response: Page 146
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

80. Activities that focus on working on finances, becoming profitable, and growing occur in the birth
stage of the life cycle of entrepreneurial firms.

Ans: False
Response: Page 146
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Analysis

81. At the breakthrough stage of the life cycle of entrepreneurial firms, the management challenge is
one of investing wisely and staying flexible.

Ans: False
Response: Page 146
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

82. In the maturity stage of the life cycle of entrepreneurial firms, the entrepreneur experiences the
advantages of market success and financial stability, while also facing continuing challenges of
meeting the needs for professional management skills.

Ans: True
Response: Page 146
Difficulty: Hard
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Analysis

Copyright © 2011 John Wiley & Sons, Inc. A-19


Schermerhorn-Management, 11th edition Test Bank

83. Activities focused on refining the strategy, continuing growth, and managing for success occur in
the growth stage of the life cycle of entrepreneurial firms.

Ans: False
Response: Page 146
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Analysis

84. At the maturity stage of the life cycle of entrepreneurial firms, the management challenge is one
of coping with growth and take-off.

Ans: False
Response: Page 146
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

85. The life cycle of entrepreneurial firms poses different management challenges at each stage and
requires different management competencies at each stage.

Ans: True
Response: Page 146
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Synthesis

86. A business plan describes the direction for a new business and the financing needed to operate it.

Ans: True
Response: Page 146
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Knowledge

87. A business plan should include an executive summary, industry analysis, company description,
products and services description, market description, marketing strategy, operations description,
staffing description, financial projection, capital needs, and milestones.

Copyright © 2011 John Wiley & Sons, Inc. A-20


Schermerhorn-Management, 11th edition Test Bank

Ans: True
Response: Page 147
Difficulty: Hard
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Analysis

88. A business plan should be comprehensive, easy to read and less than 15 pages.

Ans: False
Response: Page 147
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

89. A business plan forces an entrepreneur to explore important challenges and issues needing to be
addressed before deciding to start a new business.

Ans: True
Response: Page 146
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

90. The business plan of a small, start-up business might not include information about the costs of
the start-up or details about financing.

Ans: False
Response: Page 146
Difficulty: Hard
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Analysis

91. One of the important choices in starting a new business venture is choosing the legal form of
ownership.

Ans: True
Response: Page 147
Difficulty: Easy
Ref: New Venture Creation

Copyright © 2011 John Wiley & Sons, Inc. A-21


Schermerhorn-Management, 11th edition Test Bank

AACSB: Legal Responsibilities


Bloom's Taxonomy: Comprehension

92. A sole proprietorship is an individual or married couple pursuing business for a profit.

Ans: True
Response: Page 147
Difficulty: Easy
Ref: New Venture Creation
AACSB: Legal Responsibilities
Bloom's Taxonomy: Knowledge

93. A partnership is formed when two or more people agree to contribute resources to start and
operate a business together.

Ans: True
Response: Page 147
Difficulty: Easy
Ref: New Venture Creation
AACSB: Legal Responsibilities
Bloom's Taxonomy: Knowledge

94. A general partnership is the simplest and most common form, and partners share management
responsibilities.

Ans: True
Response: Page 147
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Legal Responsibilities
Bloom's Taxonomy: Knowledge

95. A limited partnership limits the liability of one partner for the negligence of another partner. A
limited liability partnership consists of a general partner and one or more other partners who do
not participate in day-to-day business management.

Ans: False
Response: Page 147
Difficulty: Hard
Ref: New Venture Creation
AACSB: Legal Responsibilities
Bloom's Taxonomy: Analysis

Copyright © 2011 John Wiley & Sons, Inc. A-22


Schermerhorn-Management, 11th edition Test Bank

96. A corporation is a legal entity that exists separately from its owners, protects the owners from
personal liability, and gives the firm a life of its own beyond that of its owners.

Ans: True
Response: Page 148
Difficulty: Easy
Ref: New Venture Creation
AACSB: Legal Responsibilities
Bloom's Taxonomy: Comprehension

97. A limited liability corporation is a hybrid business form combining advantages of the sole
proprietorship, partnership, and corporation.

Ans: True
Response: Page 148
Difficulty: Easy
Ref: New Venture Creation
AACSB: Legal Responsibilities
Bloom's Taxonomy: Comprehension

98. For tax purposes, the limited liability corporation functions like a corporation, protecting the
owners assets against claims made against the company.

Ans: False
Response: Page 148
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Legal Responsibilities
Bloom's Taxonomy: Comprehension

99. For liability purposes, the limited liability corporation functions as a partnership in the case of
multiple owners and as a sole proprietorship in the case of a single owner.

Ans: False
Response: Page 148
Difficulty: Hard
Ref: New Venture Creation
AACSB: Legal Responsibilities
Bloom's Taxonomy: Comprehension

100. Debt financing involves borrowing money from another person, a bank, or a financial institution
and repaying it over time with interest.

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Schermerhorn-Management, 11th edition Test Bank

Ans: True
Response: Page 149
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Knowledge

101. Equity financing involve exchanging ownership shares in the business in return for outside
investment monies.

Ans: True
Response: Page 149
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Knowledge

102. Debt financing involves exchanging ownership shares for outside investment monies, whereas
equity financing involves borrowing money to be repaid over time with interest.

Ans: False
Response: Page 149
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Analysis

103. Equity financing is usually obtained from venture capitalists, which are companies that pool
capital and make investments in new ventures in return for an equity stake in the business.

Ans: True
Response: Page 149
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Synthesis

104. Venture capitalists tend to focus on relatively large investments and they usually take a
management role in order to grow the business.

Ans: True
Response: Page 149
Difficulty: Moderate
Ref: New Venture Creation

Copyright © 2011 John Wiley & Sons, Inc. A-24


Schermerhorn-Management, 11th edition Test Bank

AACSB: Strategy
Bloom's Taxonomy: Comprehension

105. Sometimes an entrepreneurial venture becomes a candidate for an initial public offering in which
shares of stock in the business are sold to the public and begin trading on a stock exchange.

Ans: True
Response: Page 149
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

106. A successful IPO enhances the value of the original investments of the venture capitalist and the
entrepreneur.

Ans: True
Response: Page 149
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

107. An angel investor is a wealthy individual willing to make an investment in return for equity in a
new venture.

Ans: True
Response: Page 149
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Knowledge

108. The presence of angel investors are common and helpful in the very early startup stage of an
entrepreneurial venture, and as a result cause venture capitalists to have little interest in investing
in the entrepreneurial venture.

Ans: False
Response: Page 149
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Synthesis

Copyright © 2011 John Wiley & Sons, Inc. A-25


Schermerhorn-Management, 11th edition Test Bank

Multiple Choice

109. Entrepreneurs like Marc Pincus at Zynga choose to operate their businesses with which type of
culture?
A. Command and control
B. Fun and creative
C. Strict chain of command
D. Bureaucracy
E. None of the above

Ans: B
Response: Page 132
Difficulty: Moderate
Ref: Learning From Others
AACSB: Operations Management
Bloom's Taxonomy: Application

110. Being strong in self management means you must _____________.


A. have the ability to understand yourself individually
B. assess your personal strengths and weaknesses
C. exercise initiative
D. accept responsibility for accomplishments
E. All of the above

Ans: E
Response: Page 133
Difficulty: Moderate
Ref: Learning About Yourself
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

111. All of the following are lessons to be learned in achieving self-management for career success
EXCEPT:
A. There is no substitute for high performance
B. Be and stay flexible
C. Work twice as many hours as your coworkers
D. Figure out what you want to do and then do it, do it, do it.
E. Keep the focus

Ans: C
Response: Page 133
Difficulty: Moderate
Ref: Learning About Yourself

Copyright © 2011 John Wiley & Sons, Inc. A-26


Schermerhorn-Management, 11th edition Test Bank

AACSB: Individual Dynamics


Bloom's Taxonomy: Comprehension

112. Author Steven Covey offers which of the following as advice for moving your forward:
A. Be a problem solver
B. Get comfortable with teamwork
C. Take risks to gain experience and learn new skills
D. Seek feedback on your performance
E. All of the above

Ans: E
Response: Page 133
Difficulty: Moderate
Ref: Learning About Yourself
AACSB: Application
Bloom's Taxonomy: Comprehension

113. Which of the following accurately describes the need for money relative to entrepreneurship?
A. A lot of money is needed.
B. No money is ever needed, only the idea.
C. Many businesses are started with very little money.
D. It is never needed.

Ans: C
Response: Page 138
Difficulty: Moderate
Ref: Introduction
AACSB: Strategy
Bloom's Taxonomy: Comprehension

114. What is the proper age for an entrepreneur to start a business?


A. There is no proper age for entrepreneurship.
B. Between 25-35 years old.
C. Over 45 years old.
D. None of the above.

Ans: A
Response: Page 138
Difficulty: Moderate
Ref: Introduction
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

Copyright © 2011 John Wiley & Sons, Inc. A-27


Schermerhorn-Management, 11th edition Test Bank

115. ____________ is a unique form of ethical entrepreneurship that seeks novel ways to solve
pressing social problems.
A. Social Entrepreneurship
B. Ethical Imperialism
C. Social Entrepreneur
D. Skunkworks
E. Intrapreneurs

Ans: A
Response: Page 138
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Environmental Influence
Bloom's Taxonomy: Comprehension

116. Individuals that pursue innovations that help solve social problems, or at least help make lives
better for people who are disadvantaged are referred to as ___________.
A. Intrapreneurs
B. Social Entrepreneurs
C. Classic Entrepreneurs
D. Serial Entrepreneurs
E. None of the above

Ans: B
Response: Page 139
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Environmental Influence
Bloom's Taxonomy: Comprehension

117. Organizations operated with “innovative thinking that can transform lives and change the world”
are referred to as __________.
A. Venture Capitalists
B. Social Entrepreneurship
C. Intrapreneurship
D. Social Enterprises
E. Franchise

Ans: D
Response: Page 139
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Environmental Influence
Bloom's Taxonomy: Comprehension

Copyright © 2011 John Wiley & Sons, Inc. A-28


Schermerhorn-Management, 11th edition Test Bank

118. Which of the following traits act to enhance entrepreneurship?


A. Cunning and guile.
B. Creativity and initiative.
C. Shrewdness and the ability to lie with a straight face.
D. Personality and the ability to spend money lavishly.

Ans: B
Response: Page 137
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Synthesis

119. Each of the examples of the entrepreneurs in the textbook has something in common. That
commonality is:
A. They built their businesses by buying them in bankruptcy.
B. They built their businesses from good ideas and hard work.
C. They sold their businesses before they failed.
D. They inherited their businesses from their parents.

Ans: B
Response: Page 135
Difficulty: Hard
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Synthesis

120. Anita Roddick started:


A. Virgin Airlines
B. Black Enterprise magazine
C. Waste Management
D. The Body Shop PLC

Ans: D
Response: Page 138
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

121. __________ describes strategic thinking and risk-taking behavior that results in the creation of
new opportunities.
A. Strategic planning.
B. Angel investing.
C. Entrepreneurship.

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Schermerhorn-Management, 11th edition Test Bank

D. Management development.
E. Organizational development.

Ans: C
Response: Page 134
Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

122. H. Wayne Huizenga, founder of Waste Management, believes that “An important part of
__________ is a gut instinct that allows you to believe in your heart that something will work
even though everyone else says it will not.”
A. Being an entrepreneur.
B. Visioning.
C. Business venturing.
D. Strategic management.
E. Small business success.

Ans: A
Response: Page 134
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

123. __________ is a risk-taking individual who takes action to pursue opportunities and situations
others fail to recognize, or even view as problems or threats.
A. A daredevil.
B. An opportunist.
C. An intrapreneur.
D. A classic entrepreneur.
E. A managerial activist.

Ans: D
Response: Page 135
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

124. Which of the following is not one of the characteristics of entrepreneurs?


A. Takes calculated risks.
B. Has a high need for power.
C. Has an internal locus of control.
D. Demonstrates self-confidence.

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Schermerhorn-Management, 11th edition Test Bank

E. Has a high tolerance for ambiguity.

Ans: B
Response: Page 137
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Analysis

125. The entrepreneur, Mary Kay Ash, founded which business(es)?


A. Mary Kay Cosmetics.
B. Virgin Airlines, Virgin Records, and Virgin Cola.
C. Black Enterprise magazine.
D. Waste Management, Inc., Auto Nation, Inc., the Miami Dolphins football team, and
Blockbuster Video.
E. The Body Shop PLC.

Ans: A
Response: Page 135
Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

126. Which of the following quotes succinctly captures the entrepreneurial viewpoint of Mary Kay
Ash?
A. The goal from the beginning has been “to help women everywhere reach their full potential.”
B. “I love to learn things that I know little about.”
C. “I feel that a large part of my role as publisher of Black Enterprise is to be a catalyst for black
economic development in this country.”
D. “Success depends on seizing the moment and sometimes creating your own opportunity.”
E. “If you think you’re too small to have an impact, try going to bed with a mosquito.”

Ans: A
Response: Page 135
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

127. The entrepreneur, Earl Graves, founded which business(es)?


A. Mary Kay Cosmetics.
B. Virgin Airlines, Virgin Records, and Virgin Cola.
C. Black Enterprise magazine.
D. Waste Management, Inc., Auto Nation, Inc., the Miami Dolphins football team, and
Blockbuster Video.
E. The Body Shop PLC.

Copyright © 2011 John Wiley & Sons, Inc. A-31


Schermerhorn-Management, 11th edition Test Bank

Ans: C
Response: Page 136
Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

128. Which of the following quotes succinctly captures the entrepreneurial viewpoint of Earl Graves?
A. The goal from the beginning has been “to help women everywhere reach their full potential.”
B. “I love to learn things that I know little about.”
C. “I feel that a large part of my role as publisher of Black Enterprise is to be a catalyst for black
economic development in this country.”
D. “Success depends on seizing the moment and sometimes creating your own opportunity.”
E. “If you think you’re too small to have an impact, try going to bed with a mosquito.”

Ans: C
Response: Page 136
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

129. The entrepreneur, Anita Roddick, founded which business(es)?


A. Mary Kay Cosmetics.
B. Virgin Airlines, Virgin Records, and Virgin Cola.
C. Black Enterprise magazine.
D. Waste Management, Inc., Auto Nation, Inc., the Miami Dolphins football team, and
Blockbuster Video.
E. The Body Shop PLC.

Ans: E
Response: Page 138
Difficulty: Easy
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

130. Entrepreneurs include __________.


A. Founders of new business enterprises that achieve large-scale success.
B. People who buy a local franchise outlet, open a small retail shop, or go into a self-employed
service business.
C. People who assume responsibility for introducing a new product or a change in operations in
an existing organization.
D. All of the above.
E. Only A and B above.

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Schermerhorn-Management, 11th edition Test Bank

Ans: D
Response: Page 136
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

131. The characteristics typically associated with entrepreneurs include all of the following EXCEPT:
A. Internal locus of control.
B. High need for achievement.
C. Creativity
D. Action orientation.
E. Self-confidence.

Ans: C
Response: Page 137
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

132. Which one of the following statements does NOT accurately describe entrepreneurs?
A. Entrepreneurs believe that they control their own destiny; they are self-directing and like
autonomy.
B. Entrepreneurs are persistent, hard working, and willing to exert extraordinary efforts to
succeed.
C. Entrepreneurs are motivated to act collectively to accomplish challenging goals.
D. Entrepreneurs are risk takers; they tolerate situations with high degrees of uncertainty.
E. Entrepreneurs feel competent, believe in themselves, and are willing to make decisions.

Ans: C
Response: Page 137
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Comprehension

133. Entrepreneurs share all of the following characteristics EXCEPT:


A. Entrepreneurs believe that they control their own destiny; they are self-directing and like
autonomy.
B. Entrepreneurs are risk minimizers since this is the best way to control their own destinies.
C. Entrepreneurs are motivated to act individually to accomplish challenging goals; they thrive
on performance feedback.
D. Entrepreneurs try to act ahead of problems; they want to get things done quickly and do not
want to waste valuable time.

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Schermerhorn-Management, 11th edition Test Bank

E. Entrepreneurs want to be independent; they are highly self-reliant and want to be their own
boss rather than to work for others.

Ans: B
Response: Page 137
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Analysis

134. Entrepreneurs tend to have distinguishable backgrounds and experiences, including all
but which one of the following?
A. Entrepreneurs typically come from families with strong corporate career backgrounds and
seek independence from the corporate bureaucracies that dominated their parents.
B. Entrepreneurs seek independence and the sense of mastery that comes with success.
C. Entrepreneurs tend to have prior career or personal experience in the business area or industry
in which they develop an entrepreneurial venture.
D. Entrepreneurs have strong interests in creative production and enterprise control
E. Entrepreneurs often try more than one business venture.

Ans: A
Response: Page 137
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Analysis

135. Women own approximately __________ of all United States businesses.


A. 10 percent.
B. 17 percent.
C. 25 percent.
D. 38 percent.
E. 46 percent.

Ans: D
Response: Page 138
Difficulty: Hard
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

136. Reasons for women starting new businesses include all of the following EXCEPT:
A. Being motivated by an entrepreneurial idea.
B. Having a new idea.
C. Realizing that they could do for themselves what they were already doing for other
employers.
D. Being taken seriously by their prior employer.

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Schermerhorn-Management, 11th edition Test Bank

E. Experiencing glass ceiling issues.

Ans: D
Response: Page 138
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Analysis

137. Minority-owned businesses are one of the __________ sectors of the United States economy.
A. Fastest growing.
B. Slowest growing.
C. Most profitable.
D. Best funded.
E. Most technologically advanced.

Ans: A
Response: Page 138
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Knowledge

138. Reasons for women starting new businesses include all of the following EXCEPT:
A. Being motivated by an entrepreneurial idea.
B. Having a new idea.
C. Realizing that they could do for themselves what they were already doing for other
employers.
D. Reaching the highest levels in the organization.
E. Have few or no employment and career opportunities.

Ans: D
Response: Page 138
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Analysis

139. There are certain myths about entrepreneurs. Which of the following is NOT one of these myths?
A. Entrepreneurs are made, not born.
B. Entrepreneurs are gamblers.
C. Money is the key to entrepreneurial success,
D. You have to be young to be an entrepreneur.
E. You must have a degree in business to be an entrepreneur.

Ans: A
Response: Page 138

Copyright © 2011 John Wiley & Sons, Inc. A-35


Schermerhorn-Management, 11th edition Test Bank

Difficulty: Hard
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Analysis

140. All of the following statements about entrepreneurs are accurate EXCEPT:
A. Talent gained and enhanced by experience is a foundation for entrepreneurial success.
B. Entrepreneurs are risk takers, but the risks are informed and calculated.
C. Entrepreneurs must have a business degree.
D. Just having money is no guarantee of success; many entrepreneurs start with very little
money.
E. Age alone is not a barrier to entrepreneurship; with age often comes experience, contacts, and
other useful resources.

Ans: C
Response: Page 137
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Analysis

141. Business incubators provide all of the following to new business ventures in order to help them
get their business started EXCEPT:
A. Space
B. Shared administrative services
C. Management advice
D. A, B & C are correct
E. None of the above

Ans: D
Response: Page 145
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Strategy
Bloom's Taxonomy: Analysis

142. Business incubators share a common goal for new business start-ups. This goal is focused on
which of the following?
A. Increased tax revenues
B. Increasing survival rates for new business start-ups
C. Increased profits for the incubator
D. Increased social entrepreneur presence
E. None of the above

Ans: B
Response: Page 145
Difficulty: Hard

Copyright © 2011 John Wiley & Sons, Inc. A-36


Schermerhorn-Management, 11th edition Test Bank

Ref: Entrepreneurship and Small Business


AACSB: Strategy
Bloom's Taxonomy: Analysis

143. ______________ are often associated with colleges and universities offering assistance to
entrepreneurs and small business owners, actual and prospective, on how to set up and manage
business operations.
A. Intrapreneurs
B. Franchises
C. Small Business Development Centers
D. Family Business
E. Succession Plans

Ans: C
Response: Page 145
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Strategy
Bloom's Taxonomy: Comprehension

144. Which of the following is NOT one of the defining characteristics of small businesses?
A. A business with 500 or fewer employees.
B. A business that makes an annual profit of less than $100,000.
C. A business that is independently owned.
D. A business that is independently operated.
E. A business that does not dominate its industry.

Ans: B
Response: Page 140
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Analysis

145. A(n) __________ is created when a business owner sells to another person the right to operate the
same business in another location, under the original owner’s business name and guidance.
A. Franchise.
B. Outsourcing alliance.
C. Supplier alliance.
D. Distribution alliance.
E. Professional partnership.

Ans: A
Response: Page 141
Difficulty: Easy
Ref: Entrepreneurship and Small Business

Copyright © 2011 John Wiley & Sons, Inc. A-37


Schermerhorn-Management, 11th edition Test Bank

AACSB: Operations Management


Bloom's Taxonomy: Comprehension

146. Almost __________ of American businesses are classified as small businesses.


A. 30 percent.
B. 45 percent.
C. 60 percent.
D. 75 percent.
E. 99 percent.

Ans: E
Response: Page 140
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

147. A business providing both on-line restaurant reservation service and customer profiles of
restaurant patrons making on-line reservations is an example of a(n) __________.
A. Family business.
B. Internet-based entrepreneurial business.
C. Invasion of customers’ privacy.
D. Business that will fail.
E. Minority-owned business.

Ans: B
Response: Page 141
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Strategy
Bloom's Taxonomy: Comprehension

148. What percentage of small businesses in the United States use the Internet to conduct business?
A. 45.
B. 55.
C. 65.
D. 75.
E. 85.

Ans: E
Response: Page 142
Difficulty: Hard
Ref: Entrepreneurship and Small Business
AACSB: Strategy
Bloom's Taxonomy: Knowledge

Copyright © 2011 John Wiley & Sons, Inc. A-38


Schermerhorn-Management, 11th edition Test Bank

149. A type of business that is owned and financially controlled by family members is known as a(n)
__________.
A. General partnership.
B. Entrepreneurial hobby.
C. Family business.
D. Subchapter S corporation.
E. Limited partnership.

Ans: C
Response: Page 142
Difficulty: Easy
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

150. All of the following statements about family businesses are accurate EXCEPT.
A. Are responsible for creating 78% of the new jobs in the United States.
B. Are often impacted by intergenerational conflicts between family members.
C. Over 50% of family businesses survive to the second (next) generation.
D. Represent the largest percentage of businesses operating worldwide.
E. Provide 60% of all jobs in the United States.

Ans: C
Response: Page 143-143
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Analysis

151. According to the text, a family business is an ideal situation when everything goes right. Which
of the following is NOT one of the aspects of everything going right with a family business?
A. Everyone working together.
B. Everyone sharing values.
C. Everyone sharing a common goal.
D. Everyone enjoying equal shares in the financial success of the business.
E. Everyone knowing that what they do benefits the family.

Ans: D
Response: Page 142
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Group Dynamics
Bloom's Taxonomy: Analysis

152. Which of the following is NOT an accurate statement about the nature of family businesses?
A. Family businesses represent the largest percentage of businesses operating worldwide.

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Schermerhorn-Management, 11th edition Test Bank

B. In the United States, family businesses account for 48 percent of new job creation and 35
percent of the nation’s employment.
C. When everything works properly, the family firm is almost an ideal situation.
D. Family businesses must solve the same problems of other small or large businesses.
E. Family businesses must address a set of unique problems.

Ans: B
Response: Page 142-143
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Analysis

153. The family business feud occurs when members of the controlling family get into disagreements
about __________.
A. Work responsibilities.
B. Business strategy.
C. Operating approaches.
D. Finances.
E. All of the above.

Ans: E
Response: Page 143
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

154. The __________ occurs when members of the controlling family of a business get into
disagreements about work responsibilities, business strategy, operating approaches, finances, or
other matters.
A. Corporate conflict.
B. Family relationship disaster.
C. Family business feud.
D. Partnership disagreement.
E. Family business disaster.

Ans: C
Response: Page 143
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

155. Transferring leadership from one generation to the next in a family business is known as the
__________.
A. Doctrine of offspring domain.

Copyright © 2011 John Wiley & Sons, Inc. A-40


Schermerhorn-Management, 11th edition Test Bank

B. Leadership conundrum.
C. Succession problem.
D. Transfer cost issue.
E. Generation gap.

Ans: C
Response: Page 144
Difficulty: Easy
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

156. Which of the following descriptions of the succession problem in family businesses is inaccurate?
A. The succession problem involves transferring leadership from one generation to the next.
B. A key management issue in the succession problem concerns how the assets will be
distributed and who will run the business when the current head leaves.
C. The succession problem should be addressed ahead of time with a succession plan.
D. The vast majority of family business with succession plans will survive well beyond the
second generation.
E. Since not all family businesses have succession plans, many will not survive beyond the first
generation.

Ans: D
Response: Page 144
Difficulty: Hard
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Analysis

157. A(n) __________ is a formal statement describing how the leadership transition and related
financial matters will be handled in a family business when the time for changeover arrives.
A. Succession plan
B. Transition map
C. Leadership transformation plan
D. Organization change map
E. Continuing operations plan

Ans: A
Response: Page 144
Difficulty: Easy
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

158. A succession plan should include:


A. Procedures for choosing or designating the firm’s new leadership.
B. Legal aspects of any ownership transfer.

Copyright © 2011 John Wiley & Sons, Inc. A-41


Schermerhorn-Management, 11th edition Test Bank

C. Any financial and estate plans relating to the transfer.


D. All of the above.
E. None of the above.

Ans: D
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Analysis

159. In succession planning, family businesses should do all of the following EXCEPT:
A. Set up the succession plan well in advance of the need to use it.
B. Use entrepreneurial consultants to establish the succession plan.
C. Share the succession plan with all who are affected by it and make sure they understand it.
D. Identify the leadership successor well ahead of time.
E. Prepare the leadership successor through training and experience to assume the new role
when needed.

Ans: B
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Analysis

160. Statistics on small business failure rates indicate that __________ of new businesses fail in their
first five years of operation
A. Less than 20 percent
B. 20 to 40 percent
C. About half
D. 60 to 80 percent
E. More than 80 percent

Ans: D
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Knowledge

161. Reasons for new business failure include all of the following EXCEPT:
A. Lack of strategy and strategic leadership.
B. Lack of marketing control.
C. Lack of experience.
D. Lack of commitment.
E. Lack of expertise.

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Schermerhorn-Management, 11th edition Test Bank

Ans: B
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

162. Which of the following is NOT a reason for the high failure rate of new businesses?
A. Poor financial control.
B. Growing too fast.
C. Lack of experience.
D. Poor advertising.
E. Ethical failure.

Ans: D
Response: Page 144
Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

163. All of the following are reasons for the high failure rate of new businesses EXCEPT:
A. Not having sufficient know-how to run a business in the chosen market or area.
B. Not having expertise in the essentials of business operations, including finance, purchasing,
selling and production.
C. Not taking the time to craft a vision and mission, and formulate, revise, and properly
implement strategy.
D. Not keeping track of the numbers and failure to control business finances.
E. Not taking the time to adequately promote the product.

Ans: E
Response: Page 144
Difficulty: Hard
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Analysis

164. The high failure rate of new businesses is due to __________.


A. Not taking the time to consolidate a position, fine-tune the organization, and systematically
meet the challenges of growth.
B. Not devoting enough time to the requirements of running a competitive business.
C. Falling prey to the temptations of fraud, deception, and embezzlement.
D. All of these are reasons for the high failure rate.
E. None of the above is a reason for the high failure rate.

Ans: D

Copyright © 2011 John Wiley & Sons, Inc. A-43


Schermerhorn-Management, 11th edition Test Bank

Response: Page 144


Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

165. Important issues in new venture creation include all of the following EXCEPT:
A. Does the entrepreneur have good ideas and the courage to give them a chance?
B. Is the entrepreneur prepared to meet and master the test of strategy and competitive
advantage?
C. Can the entrepreneur identify a market niche that is being missed by other established firms?
D. Can the entrepreneur identify a new market that has not yet been discovered by existing
firms?
E. Can the entrepreneur find appropriate safety nets to protect the business from marketplace
challenges?

Ans: E
Response: Page 145
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Analysis

166. Which of the following are important opportunities in new venture creation?
A. Can the entrepreneur identify a market niche that is being missed by other established firms?
B. Can the entrepreneur identify a new market that has not yet been discovered by existing
firms?
C. Can the entrepreneur generate first-mover advantage by exploiting a niche or entering a
market before competitors?
D. All of the above.
E. None of the above.

Ans: D
Response: Page 145
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Analysis

167. A(n) __________ is generated by exploiting a niche or entering a market before competitors.
A. First-mover advantage.
B. Anticipatory market edge.
C. Anticipatory niche advantage.
D. Niche competency.
E. Niche manipulation.

Ans: A

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Schermerhorn-Management, 11th edition Test Bank

Response: Page 135


Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Knowledge

168. A first-mover advantage comes from __________.


A. Being first to earn a profit.
B. Being first to exploit a niche or enter a market.
C. Being first to relocate key business operations.
D. Being first to outsource non-core business activities.
E. Being first within the industry to embrace social responsibility.

Ans: B
Response: Page 135
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

169. During the __________ stage of the life cycle of entrepreneurial firms, the entrepreneur struggles
to get the new venture established and to survive long enough to test the viability of the
underlying business model in the marketplace.
A. Birth.
B. Breakthrough.
C. Growth.
D. Maturity.
E. Decline.

Ans: A
Response: Page 146
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

170. Activities that focus on establishing the business, getting customers, and finding financing occur
in the __________ stage of the life cycle of entrepreneurial firms.
A. Birth.
B. Breakthrough.
C. Growth.
D. Maturity.
E. Decline.

Ans: A
Response: Page 146

Copyright © 2011 John Wiley & Sons, Inc. A-45


Schermerhorn-Management, 11th edition Test Bank

Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

171. All of the following are stages in the life cycle of entrepreneurial firms EXCEPT:
A. Incubation.
B. Breakthrough.
C. Birth
D. Maturity.

Ans: A
Response: Page 146
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

172. At the __________ stage of the life cycle of entrepreneurial firms, the management challenge is
one of fighting for existence and survival.
A. Birth.
B. Breakthrough.
C. Growth.
D. Maturity.
E. Decline.

Ans: A
Response: Page 146
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

173. In the __________ stage of the life cycle of entrepreneurial firms, the business model begins to
work, growth is experienced, and the complexity of managing the business operation expands
significantly.
A. Birth.
B. Breakthrough.
C. Growth.
D. Maturity.
E. Decline.

Ans: B
Response: Page 146
Difficulty: Easy
Ref: New Venture Creation

Copyright © 2011 John Wiley & Sons, Inc. A-46


Schermerhorn-Management, 11th edition Test Bank

AACSB: Strategy
Bloom's Taxonomy: Comprehension

174. Activities focused on working on finances, becoming profitable, and growing occur in the
__________ stage of the life cycle of entrepreneurial firms.
A. Birth.
B. Breakthrough.
C. Growth.
D. Maturity.
E. Decline.

Ans: B
Response: Page 146
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

175. At the __________ stage of the life cycle of entrepreneurial firms, the management challenge is
one of coping with growth and take-off.
A. Birth.
B. Breakthrough.
C. Growth.
D. Maturity.
E. Decline.

Ans: B
Response: Page 146
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

176. At the __________ stage of the life cycle of entrepreneurial firms, the management challenge is
one of investing wisely and staying flexible.
A. Birth.
B. Breakthrough.
C. Growth.
D. Maturity.
E. Decline.

Ans: D
Response: Page 146
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

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Schermerhorn-Management, 11th edition Test Bank

177. In the __________stage of the life cycle of entrepreneurial firms, the entrepreneur experiences
the advantages of market success and financial stability, while also facing continuing challenges
of meeting the needs for professional management skills.
A. Birth.
B. Breakthrough.
C. Growth.
D. Maturity.
E. Decline.

Ans: D
Response: Page 146
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

178. Activities that focus on refining the strategy, continuing growth, and managing for success occur
in the __________ stage of the life cycle of entrepreneurial firms.
A. Birth.
B. Breakthrough.
C. Growth.
D. Maturity.
E. Decline.

Ans: D
Response: Page 146
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

179. When people start new businesses, they can greatly benefit from having a good __________.
A. Resource analysis.
B. Strategic plan.
C. Operating plan.
D. Pricing Strategy.
E. Business plan.

Ans: E
Response: Page 146
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

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Schermerhorn-Management, 11th edition Test Bank

180. A(n) __________ describes the direction for a new business and the financing needed to operate
it.
A. Competitor Analysis.
B. Business plan.
C. Operating plan.
D. Investment strategy.
E. Balance sheet.

Ans: B
Response: Page 146
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Knowledge

181. Which of the following items is not usually included in a business plan outline?
A. Executive summary.
B. Company description.
C. Marketing strategy.
D. Staffing description.
E. Resource plan.

Ans: E
Response: Page 147
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Analysis

182. A business plan should include all of the following items EXCEPT:
A. Overview of business purpose and highlight of key elements of the plan.
B. Description of the organization’s decision-making and communications systems.
C. Nature of the industry, including economic trends, important legal or regulatory issues, and
potential risks.
D. Product characteristics, distribution, promotion, pricing, and market research.
E. Amount of funds needed to run the business, amount available, and amount requested from
new sources.

Ans: B
Response: Page 147
Difficulty: Hard
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Analysis

183. Which of the following items should NOT be included in a business plan?

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Schermerhorn-Management, 11th edition Test Bank

A. Market description.
B. Operations description.
C. Change management strategy.
D. Staffing description.
E. Products and services description.

Ans: C
Response: Page 147
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

184. A __________ is an individual or a married couple pursuing business for a profit.


A. Sole proprietorship
B. Partnership.
C. Corporation.
D. Limited liability partnership.
E. Angel investor.

Ans: A
Response: Page 147
Difficulty: Easy
Ref: New Venture Creation
AACSB: Legal Responsibilities
Bloom's Taxonomy: Knowledge

185. A __________ is formed when two or more people agree to contribute resources to start and
operate a business together.
A. Sole proprietorship
B. Partnership.
C. Corporation.
D. Limited liability partnership.
E. Angel investor.

Ans: B
Response: Page 147
Difficulty: Easy
Ref: New Venture Creation
AACSB: Legal Responsibilities
Bloom's Taxonomy: Knowledge

186. A __________ is the simplest and most common business form, and partners share management
responsibilities.
A. Professional partnership.
B. General partnership.
C. Limited partnership.

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Schermerhorn-Management, 11th edition Test Bank

D. Unlimited partnership.
E. Limited liability partnership.

Ans: B
Response: Page 147
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Legal Responsibilities
Bloom's Taxonomy: Comprehension

187. A __________ consists of a general partner and one or more “limited” partners who do not
participate in day-to-day management of the business.
A. Professional partnership.
B. General partnership.
C. Limited partnership.
D. Unlimited partnership.
E. Limited liability partnership.

Ans: C
Response: Page 147
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Legal Responsibilities
Bloom's Taxonomy: Comprehension

188. A __________ limits the liability of one partner for the negligence of another partner.
A. Professional partnership.
B. General partnership.
C. Limited partnership.
D. Unlimited partnership.
E. Limited liability partnership.

Ans: E
Response: Page 147
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Legal Responsibilities
Bloom's Taxonomy: Comprehension

189. A __________ is a legal entity that exists separately from its owners, protects the owners from
personal liability, and gives the firm a life of its own beyond that of its owners.
A. Sole proprietorship
B. Partnership.
C. Corporation.
D. Limited liability partnership.
E. Angel investor.

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Schermerhorn-Management, 11th edition Test Bank

Ans: C
Response: Page 148
Difficulty: Easy
Ref: New Venture Creation
AACSB: Legal Responsibilities
Bloom's Taxonomy: Comprehension

190. A __________ is a hybrid business form combining advantages of the sole proprietorship,
partnership, and corporation.
A. Sole proprietorship
B. Partnership.
C. Corporation.
D. Limited liability corporation.
E. Venture capitalist.

Ans: D
Response: Page 148
Difficulty: Easy
Ref: New Venture Creation
AACSB: Legal Responsibilities
Bloom's Taxonomy: Knowledge

191. The major source(s) of outside financing for an entrepreneurial start-up are __________.
A. Debt financing and equity financing.
B. Governmental grants.
C. Foundation grants.
D. Alternatives A and B.
E. Alternatives A and C.

Ans: A
Response: Page 149
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

192. Debt financing involves borrowing money from __________ and repaying it over time with
interest.
A. Another person.
B. A bank.
C. A financial institution.
D. Any of the above.
E. None of the above.

Ans: D
Response: Page 149
Difficulty: Moderate

Copyright © 2011 John Wiley & Sons, Inc. A-52


Schermerhorn-Management, 11th edition Test Bank

Ref: New Venture Creation


AACSB: Strategy
Bloom's Taxonomy: Comprehension

193. __________ involve(s) exchanging ownership shares in the business in return for outside
investment monies.
A. Debt financing.
B. Equity financing.
C. Commodities marketing.
D. Futures trading.
E. Money market instruments.

Ans: B
Response: Page 149
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

194. Equity financing for business start-ups is usually obtained from __________.
A. Venture capitalists.
B. Entrepreneurial support systems.
C. Pension funds.
D. Investment bankers.
E. Brokerage firms.

Ans: A
Response: Page 149
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Knowledge

195. __________ are companies or individuals that pool capital and make investments in new ventures
in return for an equity stake in the new business.
A. Entrepreneurial support systems.
B. Venture capitalists.
C. Investment bankers.
D. Brokerage firms.
E. Pension funds.

Ans: B
Response: Page 149
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Knowledge

Copyright © 2011 John Wiley & Sons, Inc. A-53


Schermerhorn-Management, 11th edition Test Bank

196. __________ tend to focus on relatively large investments and usually take a management role in
order to grow the business.
A. Entrepreneurial support systems.
B. Investment bankers.
C. Brokerage firms.
D. Venture capitalists.
E. Pension funds.

Ans: D
Response: Page 149
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

197. What does the financial acronym “IPO” stand for?


A. Internal payment option.
B. Investment portfolio offering.
C. Initial public offering.
D. Investor’s preferred option.
E. Internal portfolio opinion.

Ans: C
Response: Page 149
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Knowledge

198. Sometimes an entrepreneurial venture becomes a candidate for an __________ in which shares of
stock in the business are sold to the public and begin trading on a stock exchange.
A. Equity takeover.
B. Initial public offering.
C. Employee stock ownership plan.
D. Leveraged buyout.
E. Risky investment shift.

Ans: B
Response: Page 149
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

Copyright © 2011 John Wiley & Sons, Inc. A-54


Schermerhorn-Management, 11th edition Test Bank

199. A successful __________ enhances the value of the original investments of the venture capitalist
and the entrepreneur.
A. Leveraged buyout.
B. Risky investment shift.
C. Equity takeover.
D. Initial public offering.
E. Employee stock ownership plan.

Ans: D
Response: Page 149
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

200. A(n) __________ is a wealthy individual who is willing to make an investment in return for
equity in a new venture.
A. Angel investor.
B. Benevolent investor.
C. Rich investor.
D. Benevolent businessperson.
E. Takeover specialist.

Ans: A
Response: Page 149
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Knowledge

201. Which of the following statements about angel investors is/are accurate?
A. When venture capital is not available to the entrepreneur, the angel investor is a financing
option.
B. Angel investors are helpful in the very early startup stage of an entrepreneurial venture.
C. The presence of angel investors can help attract venture capital funding that might not be
available otherwise.
D. All of the above.
E. None of the above.

Ans: D
Response: Page 149
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

Copyright © 2011 John Wiley & Sons, Inc. A-55


Schermerhorn-Management, 11th edition Test Bank

Essay Questions

202. Describe the key personal traits and characteristics of entrepreneurs. Which two or three of these
traits and characteristics do you think are most important for entrepreneurial success? Why?

Ans: The personal traits and characteristics that are typically associated with entrepreneurs are the
following:
• Internal locus of control –– entrepreneurs believe that they control their own destiny; they
are self-directing and like autonomy.
• High energy level –– entrepreneurs are persistent, hard working, and willing to exert
extraordinary efforts to succeed.
• High need for achievement –– entrepreneurs are motivated to act individually to
accomplish challenging goals; they thrive on performance feedback.
• Tolerance for ambiguity –– entrepreneurs are risk takers; they tolerate situations with
high degrees of uncertainty.
• Self-confidence –– entrepreneurs feel competent, believe in themselves, and are willing
to make decisions.
• Passion and action-orientation –– entrepreneurs try to act ahead of problems; they want to
get things done and not waste valuable time.
• Self-reliance and desire for independence –– entrepreneurs want independence; they are
self-reliant; they want to be their own boss, not work for others.
• Flexibility ⎯ entrepreneurs are willing to admit problems and errors, and to change a
course of action when plans are not working.
Each student should identify the two or three personal traits characteristics that s/he thinks is most
important and provide appropriate supporting reasons.
Response: Page 137
Difficulty: Moderate
Ref: The Nature of Entrepreneurship
AACSB: Individual Dynamics
Bloom's Taxonomy: Analysis

203. Describe the backgrounds and experiences that tend to distinguish entrepreneurs from other
people.

Ans: Entrepreneurs tend to have backgrounds and experiences that differ from other people. The key
elements of entrepreneurs’ backgrounds and experiences are the following:
• Entrepreneurs tend to have parents who were entrepreneurs or self-employed.
• Entrepreneurs tend to be raised in families that encourage responsibility, initiative, and
independence.
• Entrepreneurs often try more than one business venture.
• Entrepreneurs tend to have prior career or personal experience in the business area or
industry in which they develop an entrepreneurial venture.
• Most entrepreneurs start their businesses between the ages of 22 and 45; however, age is
no barrier.
• Entrepreneurs have strong interests in creative production and enterprise control.
• Entrepreneurs seek independence and the sense of mastery that comes with success.
Response: Page 137
Difficulty: Hard

Copyright © 2011 John Wiley & Sons, Inc. A-56


Schermerhorn-Management, 11th edition Test Bank

Ref: The Nature of Entrepreneurship


AACSB: Individual Dynamics
Bloom's Taxonomy: Synthesis

204. Explain why small businesses often fail and what can be done to help avert failure.
Suggested Answer: Small businesses have a high failure rate –– 60 to 80 percent of new
businesses fail in their first five years of operation. Reasons for small business failure include
lack of experience, lack of expertise, lack of strategy and strategic leadership, poor financial
control, growing too fast, insufficient commitment, and ethical failure.
Business incubators and small business development centers are resources upon
entrepreneurs can draw and which can help them to avert failure. A business incubator is a special
facility that offers space, a variety of shared administrative services, and management advice to
help small businesses get started. Small business development centers offer guidance to
entrepreneurs and small business owners –– actual and prospective ⎯ in how to set up and
successfully run a business operation.

Response Page: 144


Difficulty: Moderate
Ref: Entrepreneurship and Small Business
AACSB: Operations Management
Bloom's Taxonomy: Comprehension

205. Describe the life cycle of entrepreneurial firms and the management challenges that occur at each
stage.

Ans: The life cycle of entrepreneurial firms follows a predictable pattern of birth, breakthrough, and
maturity. In the birth stage, the entrepreneur struggles to get the new venture established and
survive long enough to test the viability of the underlying business model in the marketplace. The
key challenges in the birth stage are establishing the firm, getting customers, and finding
financing. In the breakthrough stage, the business model begins to work well, growth is
experienced, and the complexity of managing the business operation expands significantly. The
key challenges in the breakthrough stage are working on finances, becoming profitable, and
growing. In the maturity stage, the entrepreneur experiences the advantages of market success
and financial stability, while also facing continuing management challenges of remaining
competitive in a changing environment. The key challenges in the maturity stage are refining the
strategy, continuing growth, and managing for success.
Response: Page 146
Difficulty: Moderate
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Application

206. What is a business plan? What are the basic elements that should be incorporated into a business
plan?

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Test Bank for Management, 11th Edition: Schermerhorn

Schermerhorn-Management, 11th edition Test Bank

Ans: A business plan describes all the details necessary to set the direction for a new business
and to obtain the necessary financing to operate it. The items listed below are elements
that should be incorporated into a business plan:
• Executive summary –– overview of business purpose and highlights of key elements of
the plan.
• Industry analysis –– nature of the industry, including economic trends, important legal or
regulatory issues, and potential risks.
• Company description –– mission, owners, and legal form.
• Products and services description –– major goods or services, with special focus on
uniqueness vis-à-vis competition.
• Market description –– size of market, competitor strengths and weaknesses, and five-year
sales goals.
• Marketing strategy –– product characteristics, distribution, promotion, pricing, and
market research.
• Operations description –– manufacturing or service methods, supplies and suppliers, and
control procedures.
• Staffing description –– management and staffing skills needed and available,
compensation, and human resource management systems.
• Financial projection ⎯ cash flow projections for one to five years, break-even points, and
phased investment capital.
• Capital needs –– amount of funds needed to run the business, amount available, and
amount requested from new sources.
• Milestones ⎯ a timetable of dates showing when key stages of the new venture will be
completed.
Response: Pages 146-147
Difficulty: Hard
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

207. What are the major sources of financing for new ventures?

Ans: Major sources of financing for new ventures include:


• Debt financing-borrowing money that must be repaid over time with interest
• Equity financing-exchanging ownership shares for outside investment monies
• Venture capitalists-those making large investments in new ventures in return for an
equity stake in the business
• Initial public offering (IPO)-an initial selling of shares of stock to the public at large
• Angel investors-wealthy individuals willing to invest in return for equity in a new venture
Response: Page 149
Difficulty: Easy
Ref: New Venture Creation
AACSB: Strategy
Bloom's Taxonomy: Comprehension

Copyright © 2011 John Wiley & Sons, Inc. A-58

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“To think that Anderton should die of heart failure,” exclaimed Bentham.
“Why, I can hardly believe it. Think of the altitudes to which he climbed in
the Himalayas, Carter. No man with a weak heart could stand such a cold
and rare atmosphere as you get up there. Well, I’m glad I have probably the
last words he ever wrote.”
“Yes, there is no doubt of that, I think. The fact was, I had that letter
mailed for certain reasons.”
Matthew Bentham looked puzzled. Then he shook his head, as if he did
not care to pursue the subject.
“Those reasons are sufficiently weighty,” went on Nick, “for me to desire
to know what he wrote. I realize that my request is distinctly out of the
ordinary. But I think you know me well enough to be sure that I must have a
very strong motive.”
The professor was silent for a few moments. The detective knew he was
turning the request over in his mind, and that it had not struck him at all
favorably. Then he seemed to decide the other way, for he broke out
impulsively:
“Well, it is rather irregular, but I don’t know why you shouldn’t see the
letter. Of course, I have your promise that you will not let it go any further.”
“Of course,” replied Nick. “I think it is hardly necessary for me to say
that, but I do promise.”
Professor Bentham handed the letter to Nick Carter, who read as follows:
“My Dear Bentham: Am seizing the first opportunity since my return
from China to tell you I have succeeded in getting hold of the secret records
of the organization known as the ‘Yellow Tong.’ That the tong means
mischief you will see by the papers that I am sending you by safe hands. You
will not get them for a day or two, perhaps, because I am fairly certain there
are agents of the Yellow Tong in New York now who are ready to go to any
extreme to get those records. In fact, I have been told that Sang Tu himself is
in the city—doubtless in disguise. As you know, he is the head of the tong,
and as unscrupulous as he is able. When these records come to you, keep
them safely until you see me. No one knows that I intend to transfer them to
your custody, and because of that I feel they will be safe with you until it
shall come time to transfer them to Washington. Until I see you, for a long
talk, I remain, as ever, your faithful friend,
Andrew Anderton.”
That was all. It was evident to Nick Carter that the writer feared to trust
too much to paper and ink, and that he had a great deal more to tell which he
meant to communicate by word of mouth.
“The records have not come, I suppose?” asked Nick.
“Not yet. Moreover, I don’t know how he is sending them. I shall be glad
to get them, for he has told me just enough in this letter to assure me that the
records will be full of important information, both to the government and to
science. As for Sang Tu, I never saw that individual. I am told he belongs to
a powerful Manchu family, and that, before China became a republic, he
exercised great influence at Peking. Now that my friend Anderton is dead, I
suppose I shall have to take the responsibility of handling these records.”
“And the danger,” said Nick gravely.
“You mean from the Yellow Tong?”
“Yes, and particularly from Sang Tu. By the way, do you happen to know
a certain Professor Tolo, a Japanese?”
“I never met him, but I have heard of him. He has not been in New York
long. I hear that he is a very able man, and that his knowledge of the whole
Orient is regarded as wonderful. Do you know anything about him?”
“I have seen him,” replied Nick carelessly. “Well, I won’t stay any longer,
professor. I knew that these records were not to be found in Mr. Anderton’s
library, and I also had heard that he brought them with him.”
“Oh, did you?” asked the professor, rather surprised. “I don’t see how it
was that you——”
“My dear Mr. Bentham,” responded Nick, with a smile. “You know that I
am employed to make many secret investigations. It came in my way to find
out about these records, and when I heard that Mr. Anderton was dead, I
looked through his study for these valuable papers. I was worried because
they were not there. Now that I know you have them, I feel safer. Would you
permit me to use your telephone? Then I won’t trouble you any longer.”
“Trouble me?” protested Bentham. “That’s a nice thing for you to say,
Carter. I haven’t ever had you in my house before, and now you are
apologizing for being here. I’ll get even with you by never coming to your
place,” he added, smiling. “There’s the phone. Go ahead!”
Nick took up the instrument, and soon had Patsy Garvan on the wire. He
had listened not more than a few seconds, when he suddenly shouted back
into the transmitter, in an agitated tone:
“All right, Patsy! I’ll come over there at once. Keep quiet till I come.”
He put the receiver on the hook, and, with a hasty “Good-by, professor.
I’ll see you later,” dashed for the door.
“Wait a moment,” cried Bentham. “What’s the trouble?”
“No trouble at all!” shouted back Nick. “But I believe I’m going to find
out something about the Yellow Tong.”
Half an hour later he was flying up the stairs to the study of Andrew
Anderton. He found Patsy Garvan striding up and down the room in a state
of intense excitement.
“Where is he?” asked Nick, as he ran into the room.
“In that tool house, or whatever the place is, in the back yard,” was Patsy
Garvan’s answer, as he ran to one of the windows and flung it wide open.
CHAPTER XII.

AVENGED.

The rope ladder that Chick had used the night before, and which was
again coiled up in its place on the fire-escape balcony, was brought into use.
Nick Carter did not hesitate now, nor did he care who saw his movements.
He was first over the high fence into the next yard, but he had hardly
alighted on the soft earth of the flower bed when Patsy Garvan was by his
side.
“Shoot—to kill!” was Nick Carter’s brief order, as he ran to a brick
structure at the end of the yard. “We’ve got to make sure of those rascals this
time.”
The brick building looked like a garage, but as there was no way for a
motor car to be got into this yard, Nick knew it could not be used for that
purpose. One glance showed him that it was old, and that the brickwork was
shaky. There was a door and one window. The window was barred.
Nick decided, after a brief survey, that the bars could be torn loose with
some exertion, and he seized one of them with both hands and pulled with
all his might. If the detective had not been a man of extraordinary muscular
power, perhaps he could not have made the bar yield. As it was, he pulled it
out of one end after a few minutes’ labor. Then it was comparatively easy to
get the other end out.
This left him room to crawl through. As he dropped to the floor, he saw
somebody lying on the floor, bound hand and foot, and with a cloth fastened
over his mouth, so that he could not utter a sound.
Two or three slashes with his knife, and off came the ropes. At the same
time he loosened the suffocating cloth. Then he lifted Chick to his feet. To
his joy, he saw that his assistant was not hurt. He was standing up without
aid, although obviously he felt very stiff.
“Where are they, Chick? In the house?”
“Yes. There are three of them. Sun Jin, the man with the scars, and
another chink.”
“And who is the third?” asked Nick Carter.
“Professor Tolo, of course. I tell you, chief, that Jap is one of the worst
citizens I ever saw out of jail. He’s going to get us all if we don’t watch out.”
“Is he?” came grimly from the great detective. “I think not. The electric
chair will get him.”
“It ought to, I believe. But he’s smart enough not to do his own job. He
never has anything to do with the actual use of the crossed needles, and he is
smart enough to make it hard to bring anything definite against him.”
While Chick was speaking, he was digging at the lock with his
pocketknife, and it was not long before he shot back the lock and pulled the
door open.
Patsy Garvan met them as they went out, and, with his usual recklessness
where his emotions were concerned, threw his arms around Chick’s
shoulders, and shouted, in a powerful voice:
“Good old scout! They didn’t get you! I saw them, and I would have
come over the fence right then if the chief hadn’t phoned me to wait. Come
on, everybody! This is where we get the Yellow Tong and hang it on the
fence to dry, inside out! Wow! Bring on your chinks!”
It was impossible to keep Patsy quiet, as both Nick Carter and Chick well
knew. Now that his blood was up, he must be allowed to have his fling,
regardless of who might hear him.
“Don’t try the door,” warned Chick. “They have it locked and barred. But
you can get through the kitchen window by just breaking the glass and
reaching in to the catch.”
“We’ll cut a hole. That will be better than making a crash by breaking it,”
said Nick.
He took from his portable kit of tools a glazier’s diamond, and cut a
square hole in the glass as neatly as if it were his regular business. He
pinched the piece of glass with his nimble fingers before it could fall to the
floor inside, and had the catch pushed back almost in the same movement.
The next moment he was in the kitchen, pistol in hand, while his two
assistants also came through.
So far they had not heard a sound in the house. Yet there could be no
question that somebody was there, for only just before Patsy Garvan had
seen the three men carrying Chick’s bound figure down the yard, to deposit
it in the brick tool house.
These three men might have gone out by the front door. But, according to
Patsy, the caretaker was still there, because he had come out only a minute
before Nick opened the study door. Patsy had watched him from the window,
and had seen him go down the yard to look at the outside of the tool house.
Then he had sauntered back, lighted a pipe, and gone into the house,
smoking, as if he had no intention of moving away—for a while, at all
events.
“We’ve got to get that caretaker, first of all,” whispered Nick.
He opened the door of the kitchen that led to the other part of the house,
closely followed by his two assistants.
There was a dark hall which seemed to run through to the front door, and
the three explorers crept along till they got to another door. When they
opened this, they were startled by a rush of sunlight. It gave out upon the
little, paved yard in front of the house, with the avenue beyond.
Standing in the yard and leaning over the iron railings, as he puffed at a
pipe so strong that it polluted the whole block, was the caretaker. He was
enjoying the leisurely panorama of the early morning, apparently with
nothing on his mind.
Nick pulled his assistants back to the dark hall, and locked and bolted the
door in silence.
“He didn’t see us, and we don’t want him to come in,” he whispered. “We
will look through the house. I don’t believe those fellows have gone out. It is
my opinion they intended to go out to the tool house later and dispose of
you, Chick.”
“Very likely,” assented Chick coolly. “I don’t care what they intended,
now that I know they won’t be able to do it. I’m going upstairs.”
“Not without me,” grunted Patsy.
Cautiously they crept up to the main floor, and went into the dining room,
the door of which was a little way open. The curtains were drawn at the
window, but there was enough light for them to see that the furniture was all
shrouded in denim, and that the pictures on the walls had been covered with
sheets.
The effect was ghostly, but it was natural enough. The owners of the
house wanted their belongings to be kept as fresh as possible while they
were away.
The other rooms on this floor were also wrapped in cloths, and all were
so silent that it was difficult to imagine them full of life and brightness, as
probably they were when the family was at home.
To the next floor went the three investigators, and there they found a
handsome drawing-room in front and two smaller rooms behind, that
probably were used as a cardroom and my lady’s special sitting room.
“That’s a fine grand piano over there,” observed Patsy, in a whisper.
“Gee! I’d like to hear some ragtime on that.”
Patsy Garvan had a way of being incongruous without knowing it. When
an idea came into his head, he was liable to give it utterance, regardless of
where he might be.
The piano, covered all over with an immense sheet that hung down on all
sides, had attracted his attention to such a degree that it seemed to fascinate
him. He tiptoed over the luxurious rugs on the polished floor of the drawing-
room until he was close to the piano, and he put his hands on it.
“Say, chief!” he whispered. “I’m just going to open this music box and
see how it looks inside.”
“Come away!” hissed Chick. “Are you crazy?”
But Patsy either did not hear, or he would not heed. Throwing up the
sheet, as well as the rich, brocaded cover underneath, he opened the front of
the piano, exposing the keyboard, and the magnificent, pearl-inlaid music
desk. Then he spread his fingers over the keys, as if about to play.
Patsy was a fair performer on the piano, as well as on several other
instruments. He could hardly resist trying this valuable piano. Only the fear
that there might be others in the house besides his two companions, who
would perhaps catch them unawares if he were to make a sound on the
instrument, held him back.
With a sigh, he put down the lid, and was turning away, when he
happened to glance around the side of the piano. It stood across a corner of
the room, leaving a space behind, besides diagonal corners on either side.
Without a word, Patsy flung himself into the three-cornered space at the
back of the piano, and instantly there was an uproar that made it quite
superfluous for Nick and Chick to keep silence any longer.
Patsy struggled out to the middle of the drawing-room. In either hand he
held a Chinaman!
“Come on, Chick! Take one of these!” he shouted. “I’ve got the guy with
the white ear. You take the other one! Look out! Behind you!” he added, in a
shriek.
It was well that he had uttered this warning. Two other Chinamen had
come from the shadows of the other rooms, and each held a knife uplifted.
Before they could bring the knives down, Nick Carter had shot out his
left fist and felled one, while Chick floored the other.
But this was not the end of the battle. The two men Patsy had seized at
the back of the piano took advantage of the diversion to break away from
him, and the next moment he was dashing down the stairs, after them.
The front door was their objective, but it had been locked and bolted just
as had the one in the basement that Nick Carter had secured. It was against
this door that the fight came to an issue.
Patsy Garvan did not hesitate to rush in. He slammed one of the
Chinamen on the chin and crumpled him up. It made him smile with
satisfaction as he noted that it was the one with the scarred ear.
Before he could give attention to the other man, that snarling individual
had drawn something from the folds of his blue blouse that glistened evilly
in the half light of the hall.
Whatever it was, Patsy determined not to wait for it. Letting fly with his
right fist—and missing, as the Chinaman ducked, he seized him by the throat
with the other hand. There was a gurgling hiss, and then the fellow went
down on top of his fellow rascal.
A scream—loud, long drawn out, and unearthly—came from the man
with the scarred ear, who was underneath, and the awful cry was echoed by
the Chinaman on top. Then both were still.
Patsy Garvan stood looking at them in astonishment, when Nick Carter
came down with a rush and ran to the help of his petrified assistant.
“Got ’em, Patsy?”
“I think so. But they seemed to give out all at once, without me touching
them. That is, after I’d slung this one on top of the other.”
Nick Carter did not answer, but a look of understanding came into his
keen eyes, as he pulled the top Chinaman off of his comrade and laid him on
his back. Then he took out his pocket flash and turned it first on one
senseless figure, and then the other.
Deeply embedded in the chest of the underneath man—the Chinaman
with the scarred ear and the burned finger, from which the rag had been
removed—were the poisoned crossed needles with which the detective had
become so strangely familiar in the last two days.
He hastily tore open the front of the blouse and shirt away from the chest
of the other. There were the two little marks which showed that he, too, had
died from the same horrible death as his companion.
“It’s clear enough,” said Nick quietly. “When you flung this man on top
of the other, the needles were driven into both of them. It was poetic justice.
The murder of Andrew Anderton has been avenged.”
“This one with the scarred ear is the fellow who actually killed Mr.
Anderton, wasn’t he?” asked Patsy.
“Yes, I have ample proof of that. This other man was concerned in it, too.
The only thing I want now is to get the archconspirator—the man who
arranged the murder—Sang Tu.”
“You mean Professor Tolo, don’t you?” asked Patsy.
“It may turn out to be the same thing,” returned Nick Carter. “We shall
have to find that out later. Hello, Chick!” he called up the stairs. “Have you
got those two fellows, all right?”
“Yes,” replied Chick. “I have handcuffs on both of them. What am I to do
with them now?”
“I’ll go out and grab that caretaker. Then I’ll bring him in and make him
telephone to the police station for a patrol wagon. I don’t know how deep he
is in this thing. He can explain that to the police.”
“Why don’t you telephone, yourself, chief?” asked Chick. “They’d
probably pay more attention to you than to the old man.”
“Yes, and they’d question me more than I care for, too,” replied Nick. “I
don’t want to answer questions until I am face to face with the man who asks
them. This case isn’t wound up yet, you know.”

THE END.
“The Forced Crime; or, Nick Carter’s Brazen Clew,” will be the title of
the long, complete story which you will read in the next issue, No. 152, of
the Nick Carter Stories, out August 7th. In the forthcoming story you will
find more of the adventures of the famous detective in running down the
members of the Yellow Tong. Then, too, you will also find several articles of
interest, together with an installment of the serial now appearing.
Sheridan of the U. S. Mail.

By RALPH BOSTON.

(This interesting story was commenced in No. 148 of Nick Carter Stories. Back numbers can
always be obtained from your news dealer or the publishers.)
CHAPTER XVIII.

THE WOMAN IN THE CASE.

“I’m a fine sort of lover,” Owen muttered to himself, with a mirthless


laugh, as he left the post office, and proceeded to the residence of the
Reverend Doctor Moore. “A man ought to believe in the girl he loves, no
matter who else he has to doubt in order to do so; yet here I am giving the
preference to Pop Andrews, refusing to believe that there’s any possibility of
his being a liar and a thief, when I know very well that either that must be
the case, or else Dallas must be guilty.”
But although he argued this with himself, Owen realized that it was not a
matter of sentiment, but of cold logic, which had caused him to decide in
favor of the veteran letter carrier.
In a very despondent frame of mind, Owen rang the doorbell of the
clergyman’s house, hoping that the reverend gentleman might be able to tell
him something—some little detail which he had not thought to mention to
Superintendent Henderson—which might put an entirely new complexion on
the case, and enable him to solve the mystery without accusing either Dallas
or the letter carrier.
He found that Doctor Moore was a pleasant little man, several years past
middle age, with a kindly smile and an air of unworldliness which the
inspector was not surprised to find in a man who would send a hundred-
dollar note in an unregistered letter.
Owen explained the object of his call, and the clergyman readily agreed
to give him all the assistance he could in solving the mystery.
“In the first place,” said Owen, “did anybody know, doctor, that you were
sending this money through the mail? I mean to say, was anybody aware of
the fact before you dropped the letter in the box? Some dishonest person
might have followed you, and fished the letter out of the box as soon as you
stepped away?”
“No,” answered Doctor Moore. “I don’t think that’s possible. I didn’t
mention the fact that I was sending that money to anybody—not even to
Mrs. Moore.”
“And you are quite sure that it went into the box all right? Some people
are very careless, you know, when they mail letters. Sometimes, instead of
going into the box, the letter slips to the sidewalk unnoticed.”
“No, I am quite sure that wasn’t the case with me,” the clergyman replied
smilingly. “I remember that I was particularly careful to see that the letter
went to the bottom of the box. I even took the precaution of peering into the
slot after I had deposited it, to make sure that it had gone all the way down. I
know letters sometimes stick in the slot cover, and, as this one contained
money, I was especially careful in that respect.”
“And you are equally positive that it was a pink envelope, are you,
doctor? It couldn’t possibly have been any other color?”
“I am quite certain that it was pink. To prove to you that I couldn’t
possibly be mistaken on that point, I might repeat to you a little pun I made
to the young lady who gave me the envelope. I said to her: ‘I guess the
person who receives this will consider it the pink of perfection.’ Now, it
stands to reason I couldn’t have made that pun if the envelope had been of
any other color, doesn’t it?”
“The young lady who gave you the envelope?” repeated Owen, seizing
quickly upon these words. “May I ask you to explain what you mean by that,
sir? Who was this young lady?”
The clergyman smiled. “Why, yes, to be sure! How stupid of me! I am
afraid that when I answered you a little while ago that nobody knew of my
intention to mail the hundred-dollar bill, I was not quite accurate. On second
thought, there was one person who saw me put the money into the
envelope.”
“And who was that person?” demanded Owen eagerly.
“The young lady who gave me the envelope; she is employed as a
typewriter in my friend Mr. Sammis’ office. It would be quite out of the
question, of course, to suspect her of fishing the letter out of the box.”
The clergyman laughed lightly.
Owen did not echo his laugh. He stared at him in astonishment. “You
mean to tell me, doctor, that you got that envelope from her?”
“Yes; let me explain how that happened: You see, originally the letter and
money were in a white envelope—one of my own. I had it in my pocket
when I reached Mr. Sammis’ office. I was going there to see him about
church affairs, you know. The sight of the street letter box outside his office
suddenly reminded me that I hadn’t mailed that letter. I took it out of my
pocket, with the intention of doing so immediately, when it slipped from my
hand and fell to the sidewalk. It had been raining quite heavily, and the
sidewalks were very muddy. Of course, the letter fell address side downward
—letters always do seem to fall that way, especially when it’s muddy—and
when I picked it up I saw that it was not in a condition to send through the
mails; the writing on the envelope was all blurred. So I stepped into the real-
estate office, and requested the young lady seated at the typewriter to let me
have a plain envelope. She had a box of square pink envelopes on the desk—
her own private stationery, I presume—and she handed me one of those,
explaining that it was the only kind she had which didn’t bear Mr. Sammis’
business card. I told her that would do very nicely. It was then I made that
little joking remark that the color was most appropriate, as the person who
received it would think it the pink of perfection.”
“And you put the money in the envelope in her presence?” exclaimed
Owen gloomily.
“Yes, of course! Why shouldn’t I have done so? Bless my soul! You don’t
think for a minute that a nice young woman like that wasn’t to be trusted, do
you?”
A happy thought suddenly occurred to Owen. A plausible explanation of
the mystery flashed through his mind. He believed he understood now why
Dallas had afterward sought to get possession of that letter.
“You say that she took the envelope from a box of private stationery
which she had on her desk, Doctor Moore?” he inquired breathlessly.
“Yes; but really I cannot understand why you should lay such stress upon
this unimportant incident.” The clergyman had not yet heard Pop Andrews’
story about handing the missing letter to Dallas, and consequently had no
idea what Owen was getting at.
It had occurred to the inspector that it was quite possible that Dallas,
intending to give Doctor Moore an empty envelope, had unwittingly handed
him one which contained something of great value to her. She had not
discovered her mistake until after the clergyman had dropped the letter into
the box. Then, determined to get her property back, she had waited for the
postman, and told him that little fib about the letter being hers, realizing that
Pop Andrews would have refused to hand it to her if she had told him the
truth.
That must be the solution to the mystery, thought Owen, and he drew a
deep breath of relief. Dallas had acted unlawfully, of course, in claiming and
opening a letter which was not hers; but, if this theory was correct, the
circumstances were extenuating, and the thing wasn’t nearly as serious as it
had looked.
“Don’t you think it possible,” asked Sheridan, turning eagerly to Doctor
Moore “that there was something in that pink envelope which she handed to
you—a slip of paper or something of that sort? You wouldn’t have noticed
that, of course.”
“On the contrary,” replied the clergyman, with a smile, “I surely would
have noticed it. I can’t imagine what you are driving at, my friend; but I am
quite positive that the envelope she handed to me was empty.”
“What makes you so sure of that?” demanded Owen incredulously.
“Because,” came the slowly delivered answer, “I recall distinctly that I
held the envelope up against the electric light. You see, it looked to me as if
the paper it was made of was exceedingly thin, and I thought there might be
a possibility of that hundred-dollar bill showing through and attracting
attention, so I held the empty envelope against the electric globe to ascertain
just how transparent it really was. I could see right through it, and if there
had been any object inside, I should surely have noticed it and called the
young lady’s attention to it.”
Owen’s heart sank into his boots as this hope was dispelled. He walked
out of the clergyman’s house more dejected than when he had entered it.
Gloomily he wended his way to the real-estate office of Walter K. Sammis.
“Any word of Miss Worthington?” he inquired of the girl’s employer.
“No,” replied Mr. Sammis, with a frown; “and I can’t understand what’s
happened to her. I sent around to her boarding house, just now, and they say
that she isn’t there—hasn’t been there since yesterday evening. It’s really
very strange that she should be absent like this, without leaving me any
word.
“Surely,” he muttered, speaking more to himself than to Owen, “the little
row we had yesterday afternoon can’t have anything to do with it?”
“The little row?” repeated Sheridan quickly.
Mr. Sammis frowned. “Yes; Miss Worthington and I had a little
difference; but I scarcely think that was enough to make her go off and leave
me in the lurch like this. It was over a financial matter. She requested me to
advance her fifty dollars—said she was badly in need of the money, and
offered to pay it off in weekly installments, out of her wages. I told her that I
regretted that I could not consent to such an unbusinesslike arrangement.”
Owen glared at the real-estate man. He knew that Sammis was close-
fisted, but he could not imagine any man refusing such a slight favor to an
employee as faithful and industrious as Dallas had always been.
“And you wouldn’t let her have the money?” he exclaimed scornfully.
“No; I told her that I couldn’t see my way clear to do so. You see, I’ve
had heavy expenses lately, and, anyway, I have——”
“You ought to be ashamed of yourself, Mr. Sammis,” Sheridan
interrupted hotly. “Whatever that poor little girl has done, in her desperation,
you’re responsible for.”
He strode indignantly out of the place, more discouraged than ever.
Matters were getting worse and worse. Everything seemed to point to
Dallas’ guilt.
He went once more to the girl’s boarding house, hoping against hope that
he might find her there, although he knew very well that his errand would be
in vain.
“Heard anything from Miss Worthington?” he inquired of the landlady.
“Nothing at all, Mr. Sheridan. There was somebody from her place of
employment inquiring about her half an hour ago. Ain’t it queer that she
should have disappeared like this?”
“I’d like to go upstairs to her room,” said Owen, an idea suddenly striking
him.
“Well, I don’t know about that, Mr. Sheridan,” said the landlady. “It
seems to me it would scarcely be proper——”
She stopped short as her astonished gaze fell upon the shining badge
which Owen suddenly displayed.
“I’m not here in a personal capacity, Mrs. O’Brien,” he said. “I’m here as
a representative of the United States government, and I demand the privilege
of inspecting Miss Worthington’s room.”
“Well, I never!” exclaimed the woman. “The United States government!
Dear me, what can it all mean? Why, certainly, Mr. Sheridan. Under those
circumstances, will you please step this way?”
Owen followed her upstairs, feeling almost ashamed of himself that he
was offering this indignity to the girl he was going to make his wife. But it
had occurred to him that perhaps in Dallas’ room he might find some clew to
her present whereabouts, and he was determined to find her.
And the very first thing his gaze fell upon as he entered the room was a
waste-paper basket, in which were the pieces of a torn pink envelope.
There were only four pieces, and it was an easy matter for Owen to put
them together and to read the address.
He uttered a groan of anguish and despair as he did so. The pink
envelope, the stamp of which had not been canceled, was addressed in a
man’s handwriting to the person in Pennsylvania to whom the Reverend
Doctor Moore had mailed the hundred-dollar note.
It was no longer possible to doubt that Dallas was guilty of robbing the
United States mails.
CHAPTER XIX.

AN UNEXPECTED MEETING.

Convinced now of the girl’s guilt, Owen Sheridan was walking dejectedly
out of the room, when suddenly he remembered that he had not carried out
his intention of searching for some clew as to Dallas’ whereabouts.
He returned to the waste-paper basket, which was half full of litter, and
emptied its contents on the floor. Some fragments of paper with blue printing
on them caught his eye. He recognized them as being parts of the top of a
telegraph blank.
There was a pad of Postal Telegraph sending blanks on a small writing
desk in a corner of the room. It occurred to Owen that Dallas might have
written out a message with the intention of sending it over the wire, then
changed her mind and torn up what she had written. He began eagerly to
pick the rest of the pieces from the heap of rubbish, and soon had the
complete telegram.
It consisted of two lines in the girl’s handwriting, which he recognized
immediately. The torn-up message was addressed to Chester Worthington,
89 Dulwich Street, Chicago, and read:
“Disregard my letter. Am coming to you immediately. Don’t do anything
rash. Will do my utmost to help you.
“Dallas.”
“Ah,” exclaimed Sheridan, “I guess this explains where she has gone—
and why. That scapegrace brother of hers has got into trouble again, and she
has gone out there to help him. And I suppose she used that hundred-dollar
bill to pay her fare. Yes, that must be it. She tried to borrow the price of the
train ticket from her employer, and when he refused, the poor girl, in her
desperation, yielded to the temptation to steal that letter.”
For several minutes he sat staring miserably at the telegram which he
had pieced together on the writing desk; then he rose abruptly, and,
thrusting the fragments of paper into his pocket, moved toward the door, a
look of determination in his eyes.
By the time he reached the street his mind was fully made up as to the
course he would pursue. He intended to go back to the chief inspector, and
report that he had failed to solve the mystery of the missing pink envelope;
and, moreover, he would say nothing about the telegram he had found in
Dallas’ room, so that if others were put on the case they would be unable to
get on the track of the girl.
The chief would sneer at him, no doubt, for falling down on his very first
case; but he wouldn’t mind that as long as Dallas escaped punishment for
an offense which he could not believe her guilty of, in spite of the evidence
he had obtained.
“And, of course, I’m going to hand in my resignation from the postal
service, to take effect at once,” he told himself. “I couldn’t very well
continue in the employ of the United States government after helping to
defeat the ends of justice.”
“Hello!” exclaimed a cheery voice, as Owen turned the street corner, so
wrapped up in his gloomy meditations that he almost collided with the
speaker. “And how’s our young post-office inspector to-day? Not on the
trail of malefactors already, I’ll wager. From your pre-occupied air and the
frown upon your countenance, Owen, it must be a perplexing problem
you’re wrestling with.”
Owen looked into the smiling countenance of ex-Judge Sugden
Lawrence, the kind friend whose influence had enabled him to land the
government job which he now contemplated resigning.
Acting on an impulse, Sheridan decided to take the lawyer into his
confidence. He knew that the latter could be trusted not to betray Dallas’
secret.
“It is a perplexing problem I’m wrestling with, judge,” he said; “one of
the most unpleasant a fellow was ever up against.”
“Official or personal?” inquired the lawyer.
“Both,” answered Owen grimly. “And that’s where the trouble comes in.
It’s the personal element in this case which makes it impossible for me to
do my duty.”
The judge frowned, and looked at him disapprovingly. “Impossible to do
your duty, Owen? I’m sorry to hear you talk like that. If I thought that you
really meant it, I should regret very much that I had assisted you to become
a post-office inspector. No personal considerations should ever cause an
officer of the law to shirk his duty.”
“That’s all very well to say,” returned the inspector; “but an officer of the
law is human, just like everybody else, and it isn’t reasonable to ask him to
arrest the girl he loves.”
“What!” exclaimed Judge Lawrence, in astonishment. “Arrest Miss
Worthington? What on earth for?”
In a few words Owen sadly explained to him the nature of his first
assignment as a post-office inspector. The lawyer listened with growing
amazement.
“This is really most extraordinary! I cannot bring myself to believe that
that young woman could be a thief. Come on downtown with me to my
office, Owen, and let us talk this case over. Perhaps by putting our heads
together we shall be able to convince ourselves of your fiancée’s
innocence.”
Half an hour later they sat in the lawyer’s private office, and Owen
narrated every detail of the case, and displayed the incriminating envelope
and the telegram, which he pieced together on Judge Lawrence’s desk.
“It is really very strange,” declared the judge. “Looking at all the
evidence from the standpoint of a lawyer, I should have no hesitancy in
declaring that the young woman must be guilty. And yet——” He stopped
short, and, leaning back in his chair, gazed dreamily toward the ceiling.

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