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PALGRAVE STUDIES IN
POLITICAL MARKETING AND MANAGEMENT
SERIES EDITOR: JENNIFER LEES-MARSHMENT
Political Branding in
Turbulent times
Edited by
Mona Moufahim
Palgrave Studies in Political Marketing and
Management
Series Editor
Jennifer Lees-Marshment, Faculty of Arts, Political Studies, University of
Auckland, Auckland, New Zealand
Palgrave Studies in Political Marketing and Management (PalPMM)
series publishes high quality and ground-breaking academic research on
this growing area of government and political behaviour that attracts
increasing attention from scholarship, teachers, the media and the public.
It covers political marketing intelligence including polling, focus groups,
role play, co-creation, segmentation, voter profiling, stakeholder insight;
the political consumer; political management including crisis manage-
ment, change management, issues management, reputation management,
delivery management; political advising; political strategy such as posi-
tioning, targeting, market-orientation, political branding; political lead-
ership in all its many different forms and arena; political organiza-
tion including managing a political office, political HR, internal party
marketing; political communication management such as public relations
and e-marketing and ethics of political marketing and management.
For more information email the series editor Jennifer Lees-Marshment on
j.lees-marshment@auckland.ac.nz and see https://leesmarshment.wordpr
ess.com/pmm-book-series/.
Political Branding
in Turbulent times
Editor
Mona Moufahim
University of Stirling
Stirling, UK
© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer
Nature Switzerland AG 2022
This work is subject to copyright. All rights are solely and exclusively licensed by the
Publisher, whether the whole or part of the material is concerned, specifically the rights
of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on
microfilms or in any other physical way, and transmission or information storage and
retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology
now known or hereafter developed.
The use of general descriptive names, registered names, trademarks, service marks, etc.
in this publication does not imply, even in the absence of a specific statement, that such
names are exempt from the relevant protective laws and regulations and therefore free for
general use.
The publisher, the authors and the editors are safe to assume that the advice and informa-
tion in this book are believed to be true and accurate at the date of publication. Neither
the publisher nor the authors or the editors give a warranty, expressed or implied, with
respect to the material contained herein or for any errors or omissions that may have been
made. The publisher remains neutral with regard to jurisdictional claims in published maps
and institutional affiliations.
This Palgrave Macmillan imprint is published by the registered company Springer Nature
Switzerland AG
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Contents
v
vi CONTENTS
Index 153
Notes on Contributors
vii
viii NOTES ON CONTRIBUTORS
on. Prof. Jain is the recipient of more than 21 national and international
awards and gold medals in scholarship. The recent award includes “JCB
Reviewer of the Year Award 2020”, Journal of Consumer Behavior, USA.
In her research career, she is visiting guest at Emory Business School,
Atlanta, USA, and visiting scholar and guest at The Medill School, North-
western University, USA.
Darren Lilleker is a Professor in Political Communication in The
Faculty of Media & Communication, Bournemouth University and Head
of the Centre for Comparative Politics & Media Research and teaches
across the B.A. Politics, M.A. International Political Communication
and M.A. Political Psychology programmes; and visiting professor at the
University of Zagreb, Croatia. Dr. Lilleker’s expertise is in the inter-
secting areas of political campaigning and public engagement and trust
in politics. He has worked with the UK House of Lords as well as
local communication agencies, political parties and pressure groups. Dr.
Lilleker has published widely on political communication and its soci-
etal impacts including Political Communication and Cognition (Palgrave,
2014) and The Psychology of Democracy (2021) is co-editor of Political
Communication and COVID-19: Governance and Rhetoric in Times of
Crisis (Routledge, 2021).
Jenny Lloyd is an Associate Professor at Warwick Business School,
University of Warwick. She is also a Fellow of the Chartered Institute of
Marketing (CIM) and academic of over 20 years standing. Dr. Lloyd has
been a long-standing member of both the PSA Special Interest Group in
Political Marketing and Academy of Marketing Special Interest Group and
her research focuses predominantly on the drivers and inhibitors of polit-
ical engagement, with specific focus upon political communication and
voter engagement with political brands. She has published and presented
nationally and internationally on the subject and she is co-author of the
textbook Marketing Communications (Routledge, 2020).
Andrea Lucarelli is Associate Professor at Stockholm University,
Sweden. Andrea’s main research interest is related to the geograph-
ical, political and historical dimension of consumption, advertising and
marketing, the politics of marketing and the role of techno-digital culture
in the construction of market and sport phenomena.
Mona Moufahim is a Senior Lecturer at the Stirling Management
School, at the University of Stirling in Scotland, UK. Her research focuses
x NOTES ON CONTRIBUTORS
xiii
List of Figures
xv
List of Tables
xvii
CHAPTER 1
Mona Moufahim
Abstract Over the past twenty years, branding theory has gained
currency in helping shape and manage the political products offered by
politicians, political parties, movements and governments. This introduc-
tion chapter briefly highlights the relevance of branding concepts and
frameworks in political markets. A reading list is provided for those who
seek to familiarise themselves with core branding concepts and frame-
works. The rest of the chapter is dedicated to introducing the other
chapters of the book.
M. Moufahim (B)
University of Stirling, Stirling, UK
e-mail: Mona.moufahim@stir.ac.uk
concepts and frameworks can consult the recommended reading list at the
end of this chapter.
Reading List
This short list provides a good starting point for readers who seek to
enrich their understanding of the field of political branding.
Note
1. For more definitions of core political marketing concepts see: http://www.
political-marketing.org/.
References
Cwalina & Falkowski. (2015). Political branding: Political candidate positioning
based on inter-object associative affinity index. Journal of Political Marketing,
14(1/2), 152–174.
de Chernatony, L., & Dall’Olmo Riley, F. (1998). Defining a “brand”: Beyond
the literature with experts interpretations. Journal of Marketing Management,
14, 417–443.
Guzman, F., & Sierra, V. (2009). A political candidate’s brand image scale: Are
political candidates brands? Journal of Brand Management, 17 (3), 207–2017.
Lilleker, D. (2005). The impact of political marketing on internal party democ-
racy. Parliamentary Affairs, 58(3), 570–584.
Merkel, W., & Kneip, S. (Eds.). (2018). Democracy and crisis: Challenges in
Turbulent Times. Springer.
Needham, C. (2006). Brands and political loyalty. Journal of Brand Management,
13(13), 178–187.
Pich, C., Armannsdottir, G., Dean, D., Spry, L., & Jain, V. (2019). Problema-
tizing the presentation and reception of political brands. European Journal of
Marketing.
Van Steenburg, E., & Guzmán, F. (2019). The influence of political candidate
brands during the 2012 and 2016 US presidential elections. European Journal
of Marketing, 53(12), 2629–2656.
CHAPTER 2
Introduction
Politics and the political process remains a complex often controversial
area of study. Indeed, over the last twenty years, we have seen the use of
commercial branding concepts, theories and frameworks applied to poli-
tics (Harris & Lock, 2010; Marland et al., 2017; Pich & Newman, 2020).
A brand is not merely a name of an organisation, product, service or
person; a brand is a communication device, which represents a complex
cluster of values, vision and personality (Harris & Rae, 2011; Hatch &
Schultz, 2003; Ströbel & Germelmann, 2020). Indeed, brands are made
up of physical and intangible dimensions, created, managed and commu-
nicated by organisations and brought to life in the minds of consumers
(Aaker & Joachimsthaler, 2002; Essamri et al., 2019; Pich et al., 2020a).
Brands represent promises and quality assurances made by organisations
to give their target markets propositions of what they can expect and
potentially benefit from their brand offerings (Aaker & Joachimsthaler,
2002; Essamri et al., 2019).
Successful brands should be consistent, relevant, authentic and trust-
worthy, communicate clear identities and leave no room for confusion
and ambiguity (Aaker, 1997; Alsem & Kostelijk, 2008). Further, in
order to build and maintain strong brands, organisations must contin-
ually explore and manage current associations and perceptions in the
mind of consumers to keep control and safeguard brands from becoming
meaningless, irrelevant and disconnected from its target market (Anana &
Nique, 2010; Kunkel & Biscaia, 2020).
Therefore, after briefly discussing the benefits of branding, it is not
surprising that commercial branding concepts, theories and frameworks
have been transferred to multiple settings and contexts including the
political environment. Indeed, political brands act as short-cut mecha-
nisms to communicate desired positioning to a multitude of stakeholders
such as supporters, activists, the media, employees and most importantly
voters (Balmer & Liao, 2007; Essamri et al., 2019; Pich et al., 2020a).
In addition, political brands are designed to act as points of differentia-
tion from political rivals in terms of policy initiatives, ideology and values.
2 POLITICAL BRAND IDENTITY AND IMAGE: MANIFESTATIONS … 11
Political Brands
Political brands come in all shapes, sizes and manifestations (Ahmed
et al., 2015; Nielsen, 2017; Scammell, 2015). For example, it is widely
accepted that political parties, candidates-politicians, party leaders, elec-
tion campaigns, political groups, policy initiatives and legislators can
be conceptualised as political brands (Marland et al., 2017). Existing
research has traditionally characterised party/corporate political brands
as a trinity of dimensions including party, leader and policy (Smith &
French, 2009). This trinity of dimensions has been adopted by academics
and practitioners over the last twenty years as a simple approach to ‘make
sense’ of political brands. However, the existing trinity of dimensions fails
to acknowledge the complexity of political brands, the recognition of
the different types of political brands or the interconnectedness of polit-
ical brands (Pich & Newman, 2019). Nevertheless, Pich and Newman
(2019) responded to this and started to map out an ‘ecosystem’ which
goes beyond the party, leader and policy trinity and illustrated in Fig. 2.1
as the political branding environment.
Pich and Newman (2019) expand on the party dimension and it
is this dimension that can be divided into a series of sub-brands. For
example, politicians or Members of Parliament political brand will be the
leader of their local party/constituency. This can include local supporters,
local sponsors-endorses, local activists and party members. Further, the
politician or Member of Parliament may also have localised policies and
initiatives, which could be distinct from party policy (Armannsdottir et al.,
2019; Steenburg & Guzman, 2019). Therefore, this represents a sub-
political brand, which again needs a degree of alignment with the party
12 C. PICH AND G. ARMANNSDOTTIR
Fig. 2.1 The political branding environment ecosystem (Reproduced from Pich
& Newman, 2019: 10)
continuously manage and safeguard their political brand and not allow
rivals to highjack the envisaged identity otherwise this can lead to a loss
of control and could lead to undesired narratives to become associated
with the political brand identity (Marland et al., 2017).
Building and managing political brand identity is not just about
creating and raising awareness. Indeed, political brand identities should
demonstrate positive unique characteristics that allow political brands
to project a clearly differentiated position compared with political rivals
(Armannsdottir et al., 2019; Baines et al., 2014; Silveira, et al., 2013).
Further, it is important that citizens recognise the uniqueness and distinct
identities, and this can lead to alignment between the communicated
identity and understood image in the mind of the public, which in turn
can lead to success at the ballot box (Nandan, 2005; Pich et al., 2020a).
Therefore, periodically assessing political brand identity is not the only
construct that needs to be monitored and individuals need to consider
the concept of political brand image.
Table 2.2 Difference between political brand identity and image (Developed
from Nandan, 2005; Pich & Newman, 2020; Pich et al., 2018)
However, whilst political strategists can create and manage their brand
identity, they have little control over how citizens understand their
brands, and this can be tricky to manage (Marland et al., 2017; Smith
& French, 2009). It is therefore the role of political strategists is to
ensure there is a degree of alignment between communicated identity and
understood image (Marland, 2016; Marland et al., 2017). Misalignment
between communicated identity and understood image can weaken polit-
ical brands as it can damage the clarity of message and positioning. Strong
brand image can help politicians and political parties to build a relation-
ship with voters and citizens and increase brand trust. This is likely to
influence brand loyalty, which supports the notion that a political brand
image is vital for understanding and managing relationships with citizens
(Pich et al., 2020a).
Therefore, utilising the theoretical lens of political brand identity
and political brand image will reveal alignment between desired and
actual positioning (Needham & Smith, 2015; Pich et al., 2018, 2020a).
However, just like commercial brands, political strategists need to be
aware that universal alignment is almost impossible, as there will always
be some misalignment between communicated identity and understood
image (Dahlen et al., 2010; de Chernatony, 2007). Therefore, successful
political brands need to ensure alignment between their desired identity
and actual image needs to be as narrow as possible. This demonstrates the
18 C. PICH AND G. ARMANNSDOTTIR
International Applications
So far we have conceptualised politic entities as brands, discussed the
different manifestations of political brands within the political brand
ecosystem. We then acknowledged that political brands are positioned by
political strategists and revealed how they are understood in the minds of
citizens through two appropriate theoretical lens namely political brand
identity and political brand image. This section will focus on two specific
short examples and discuss the application of identity and image to real-
life international contexts and settings. The real-life examples were chosen
as the represented two distinct under-researched political systems and
were in no way selected to compare and contract. Firstly, we will discuss
the identity of political brands in the context of the Channel Island of
Guernsey. Secondly, we will discuss the image of political brands in the
context of Italy. This demonstrates the transfer potential of branding
concepts to politics however acknowledges that core branding theory
may need to be tailored to address the unique settings and contexts. The
chapter will conclude with setting an agenda for further research.
Research Design
This case adopted a qualitative research approach to capture rich insight
and contextual understanding rather than propose generalisations, which,
enables researchers to access ‘closed worlds’ (Lincoln & Guba, 1985).
This is consistent with the explicit calls for more interpretive research on
different types of political brands to ‘unravel’ the deep meanings ascribed
to political brands and their potential impact on society (Needham &
Smith, 2015). Semi-structured interviews with were deemed appropriate
methods to investigate how Guernsey’s Members of Parliament created,
developed and communicate their desired identities. Guernsey’s Parlia-
ment houses forty deputies [parliamentarians]. Deputies were invited via
email to take part in the study. Nineteen Deputies from across the seven
districts of Guernsey, namely Vale, St Sampson, St Peter Port-North, St
Peter Port-South, South East, West and Castel responded and served
as the sample for this study. Interviews were conducted 7 December
2016–2021 March 2017. Interviews were transcribed verbatim; read and
re-read by the researchers, notes and memos were created during the data
collection process and formed a key part of the analysis process (Kvale
& Brinkmann, 2009), then the data were thematically coded manually
(Butler-Kisber, 2010). The personal stories provided a rich account of
their journey from citizen to elected (often re-elected) Member of Parlia-
ment, which was consistent with the philosophical assumptions of this
study (van Manen, 2014).
20 C. PICH AND G. ARMANNSDOTTIR
image and political brand identity are related yet distinct concepts. Brand
identity and brand image can be adopted to examine how political brands
are created, communicated and perceived by various internal and external
stakeholders (Nandan, 2005; Pich & Newman, 2020; Pich et al., 2020a).
Therefore, this case represents only half the story and further research
is needed to investigate the understood political brand image (Marland,
2016; Marland et al., 2017) and assess the alignment between the two
concepts. Remember, misalignment between communicated identity and
understood image can weaken political brands as it can damage the clarity
of message and positioning (Pich et al., 2020a).
Fig. 2.5 The different political brands after the general election in 2018
(Developed by the authors)
Research Design
This study used qualitative approach to investigate how voters understood
the brand image of the two politicians. Qualitative research was chosen
as little was known about the research area and qualitative research has
been shown to be beneficial for new or under-researched topics (Davies
& Chun, 2002). Three focus group discussions with 10 respondent per
discussion were carried out at the University of Salerno, Italy 28–29 May
2019. The focus group method was deemed appropriate as the ‘emphasis
in the questioning on a particular fairly tightly defined topic, and the accent
is upon interaction within the group and the joint construction of meaning ’
(Bryman & Bell, 2015: 513). Furthermore, focus group discussions were
enhanced by projective techniques such as drawings and word associa-
tions (Bond & Ramsey, 2010) which are often used to offer a deeper
understanding of a particular research problem. Young voters (18–24-
year old) formed the sample for the study as both parties targeted young
voters during their election campaigns (Giuffrida, 2018). The focus group
discussions were conducted in English and transcribed within a week
of them taking places. The focus group transcripts were analysed using
24 C. PICH AND G. ARMANNSDOTTIR
Fig. 2.6 Perceptions and associations used to describe Deputy Prime Minister
Matteo Salvini
Fig. 2.7 Perceptions and associations used to describe Deputy Prime Minister
Luigi Di Maio
Conclusion
The purpose of our chapter was to understand key branding concepts and
frameworks within political marketing, to explore political brand identity
and political brand image in relation to different manifestations of polit-
ical brands in international contexts. Further, we have demonstrated that
political brands represent a complex ecosystem of inter-related yet often
distinct sub-brands. Nevertheless, all political brands should strive to
be positioned and perceived as authentic, united, engaging, trustworthy
and understandable by multiple stakeholders, which in turn can lead to
success at the ballot box. Therefore, academics, researchers and practi-
tioners should be adopted a pragmatic yet critical approach when applying
commercial branding concepts to political brands and be prepared to
tailor theories and frameworks to suit the diverse setting of politics and
distinct manifestation of political brand.
This chapter also defined and explained key concepts such as polit-
ical brand identity and political brand image. Political brand identity
and political brand image are related yet distinct concepts and can be
adopted to examine how political brands are created, communicated and
perceived by various internal and external stakeholders. Indeed, utilising
28 C. PICH AND G. ARMANNSDOTTIR
the theoretical lens of political brand identity and political brand image
will reveal alignment between desired and actual positioning. However,
just like commercial brands, political strategists need to be aware that
universal alignment is almost impossible as there will always be some
misalignment between communicated identity and understood image.
Therefore, successful political brands need to ensure alignment between
their desired identity and actual image needs to be as narrow as possible.
This demonstrates the importance of periodically assessing and moni-
toring political brand identity and political brand image with the aid
of empirical research/market research. This insight will enable polit-
ical brands to maintain and strengthen existing alignment or develop
strategies to address any misalignment.
This chapter then moved from conceptualisation to application. More
specifically, two international settings with different manifestations of
political brands served to illustrate political brand identity and political
brand image in action. Cases included the Bailiwick of Guernsey and the
Italian Republic. Each case based on empirical research demonstrated the
transfer potential of political brand identity and political brand image
to different types and contexts, which in turn revealed understanding
of desired and actual positioning. Therefore, political brand identity and
political brand image are simple inter-related theoretical lens which should
be used to operationalise political brands and represent the key constructs
to understand and manage different manifestations of political brands.
Below are a series of implications for academics and practitioners to
consider and areas for future research.
Lessons for Practitioners
References
Aaker, D., & Joachimsthaler, E. (2002). Brand leadership. Simon & Schuster UK
Ltd.
Aaker, J. L. (1997). Dimensions of brand personality. Journal of Marketing
Research, 34(3), 347–356.
Ahmed, M. A., Lodhi, A. S., & Ahmad, Z. (2015). Political brand equity
model: The integration of political brands in voter choice. Journal of Political
Marketing. https://doi.org/10.1080/15377857.2015.1022629
Albertazzi, D., Giovannini, A., & Seddone, A. (2018). No regionalism please, we
are Leghisti! The transformation of the Italian Lega Nord under the leadership
of Matteo Salvini. Regional and Federal Studies, 28(5), 645–671.
Alsem, K. J., & Kostelijk, E. (2008). Identity based marketing: A new balanced
marketing paradigm. European Journal of Marketing, 42(9/10), 907–914.
Anana, E., & Nique, W. (2010). Perception-based analysis: An innovative
approach for brand positioning assessment. Database Marketing and Customer
Strategy Management, 17 (1), 6–18.
Armannsdottir, G., Pich, C., & Spry, L. (2019). Exploring the creation and
development of political co-brand identity: A multi-case study approach.
Qualitative Market Research: An International Journal. https://doi.org/10.
1108/QMR-10-2018-0119
Baines, P., Crawford, I., O’Shaughnessy, N., Worcester, R., & Mortimore, R.
(2014). Positioning in political marketing: How semiotic analysis adds value
30 C. PICH AND G. ARMANNSDOTTIR
Kun kaikki oli taasen reilassa, niin miehet kuin venekkin, lähdimme
laskettamaan vinhaa myötästä kirkolle. Siellä ei kauvan joudettu
vitkastelemaan. Pistäyttiin vaan pikimmältään postissa kirjeet sinne
jättämässä ja tietämässä, josko kentiesi kirjeitä meille olisi tullut,
vaan eihän niitä vielä ollut ehtinyt. Matkaa varten teimme myös
pieniä ostoksia, kun "kaupungista" arvelimme parhaiten saavamme,
mitä matkalla tarvitseisimme. Sitten vedettiin purje taas ylös. Ja niin
hyvää kyytiä sitä mentiinkin, että kirkonkylän kohdalla oleva
melkoinen koski noustiin melkein sauvomen koskematta, purjeella
vaan.
Iltapuolella ei meno enään liian rajua ollut. Tuuli oli näet tyyntynyt
ja nyt saimme soudella pitkää suvantoa.
"Täällä sitä oisi", kävi joku nainen kappaleen ajan kuluttua ovelta
sanomassa.