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Ebook Management and Industry Case Studies in Uk Industrial History 1St Edition John F Wilson Editor Online PDF All Chapter
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Management and Industry
Edited by
John F. Wilson, Nicholas D. Wong and Steven Toms
First published 2020
by Routledge
2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN
and by Routledge
52 Vanderbilt Avenue, New York, NY 10017
© 2020 selection and editorial matter, John F. Wilson, Nicholas D. Wong and Steven Toms;
individual chapters, the contributors.
The right of John F. Wilson, Nicholas D. Wong and Steven Toms to be identified as the
authors of the editorial material, and of the authors for their individual chapters, has been
asserted in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act
1988.
All rights reserved. No part of this book may be reprinted or reproduced or utilised in any
form or by any electronic, mechanical, or other means, now known or hereafter invented,
including photocopying and recording, or in any information storage or retrieval system,
without permission in writing from the publishers.
A catalogue record for this book is available from the British Library
List of contributors
Introduction
JOHN F. WILSON, NICHOLAS D. WONG AND STEVEN TOMS
Index
Contributors
John Quail John Quail received his external doctorate in business history
from Leeds University in 1996. He has never held an academic post, not
for the want of trying but applications for first academic posts when you
are the same age as the head of department will never go very well. He
has contributed to a number of business history journals and edited
compilations. In retirement he has been appointed a Visiting Fellow in
York Management School.
Conclusion
It is apparent from this brief review of the chapters that the first volume in
the series makes important contributions to the field of industrial history in
several ways. Firstly, it provides a series of high calibre and unique studies
in aspects of industrial history that contribute to more recent debates on
trust, legitimacy, industrial relations and human resource management.
Secondly, the chapters shed light on studies that pioneered the link between
history, business history and management studies generally. Finally, the
volume provides strong historical case-studies that can be used by students
and researchers who are exploring issues related to the evolution and
development of UK management structures and industrial clusters. The
editors believe that this volume will not only provide a much wider audience
for articles that link into a wide range of topical issues, but also feed into
debates in the wider social sciences. These are themes that will be developed
further in subsequent volumes of the Routledge Series of Industrial History,
highlighting the intrinsic value in republishing material from the Journal of
Industrial History and ensuring that the articles contribute extensively to
current debates.
References
Bucheli, M., & Wadhwani, R. D. (Eds.). (2014). Organizations in time:
History, theory, methods. Oxford: Oxford University Press on
Demand.
Casson, M. (1990). The economics of trust: Explaining differences in
corporate structures between the US and Japan. In M. Casson (Ed.),
Enterprise and competitiveness: A systems view of international
business (pp. 105–124). Oxford: Oxford University Press.
Clark, P., & Rowlinson, M. (2004). The treatment of history in
organisation studies: Towards an “historic turn”? Business History, 46
(3), 331–352.
Donzé, P.-Y., & Smith, A. (2018). Varieties of capitalism and the corporate
use of history: The Japanese experience. Management &
Organizational History, 13 (3), 236–257.
Eisenhardt, K. (1989). Agency theory: An assessment and review.
Academy of Management Review, 14 (1), 57–74.
Jones, A. A., & Cantelon, P. L. (1993). Corporate archives and history:
Making the past work. Malabar, FL: Krieger Publishing.
Laffont, J.-J., & Martimort, D. (2002). The theory of incentives: The
principal-agent model. Princeton, NJ: Princeton University Press.
Lipartito, K. (2014). Historical sources and data. In M. Bucheli & R. D.
Wadhwani (Eds.), Organizations in time: History, theory, methods
(pp. 284–304). Oxford: Oxford University Press.
Maclean, M., Harvey, C., Sillince, J. A. A., & Golant, B. D. (2018).
Intertextuality, rhetorical history and the uses of the past in
organizational transition. Organization Studies, 39 (12), 1733–1755.
Rutherford, R., Springer, T., & Yavas, A. (2005). Conflicts between
principals and agents: Evidence from residential brokerage. Journal
of Financial Economics, 76, 627–665.
Suddaby, R., & Foster, W. M. (2016). History and organizational change.
Journal of Management, 43, 19–38.
Suddaby, R., Foster, W. M., & Trank, C. Q. (2010). Rhetorical history as a
source of competitive advantage. In J. A. C. Baum & J. Lampel (Eds.),
Advances in strategic management: The globalization of strategy
research (pp. 147–173). Bingley, UK: Emerald.
Suddaby, R., & Greenwood, R. (2005). Rhetorical strategies of legitimacy.
Administrative Science Quarterly, 50, 35–67.
Wadhwani, R. D., Suddaby, R., Mordhorst, M., & Popp, A. (2018). History
as organizing: Uses of the past in organization studies: Introduction.
Organization Studies, 39 (12), 1663–1683.
Wilson, J. F., Buchnea, E., & Tilba, A. (2018). The British Corporate
Network, 1904–1976: Revisiting the finance-industry relationship.
Business History, 60 (6), 779–806.
Zellweger, T., & Kammerlander, N. (2015). Family, wealth, and
governance: An agency account. Entrepreneurship: Theory &
Practice, 39 (6), 1281–1303.
Chapter 1
Business history and organization
theory
Michael Rowlinson
Organizational economics
Business historians know only too well that the so-called ‘theory of the firm’
in neoclassical economics is ‘not a theory of the firm at all’.12 It treats the
firm as a ‘black box’,13 and extreme versions of evolutionary market selection
in economics leave little scope for the study of purposive behaviour in
individual firms.14 But economists claim that as a result of various
developments in the theory of the firm, economics now has ‘more to offer
business historians than ever before’.15 Some business historians have
welcomed these developments, especially transaction cost economics and
the resource based view of the firm, which build on the work of Coase and
Penrose respectively.16
It could be argued that the resource based view of the firm allows most
scope for a historical dimension because of its emphasis on the importance
of path dependence. This leads to a view that the development of certain
resources and capabilities by a firm depends upon a unique series of events
in the firm’s history.17 But as yet the resource based view of the firm has had
little impact in business history compared to transaction cost economics.18
Furthermore, the resource based view of the firm has had more impact on
the study of corporate strategy than it has in organization theory, whereas
transaction cost economics is almost synonymous with an economic
perspective in organization theory. Although this does not mean that the
resource based view of path dependence has escaped criticism from
organizational sociologists for its emphasis on change as an evolutionary
process rather than the outcome of conflicts and dilemmas in
organizations,19 which should concern business historians interested in the
internal politics of companies.
Given the prominence of transaction cost economics I will rehearse some
of the criticisms that can be levelled against it from both historical and
sociological perspectives before considering organizational economics in
general as a manifestation of economic imperialism and the implications of
this for business history.
Economic imperialism
Having modified the theory of the firm in order to account for the existence
of formal economic organization and various features of it, economists then
propose that their preferred ‘theoretical framework should be adopted by
business historians’.41 But I want to caution business historians against
adopting any particular economic theoretical framework on the grounds that
this is likely to lead to the subordination of business history to economics. In
the first place it should be borne in mind that the neoclassical paradigm
dominates economics to such an extent that organizational economists are
apt to make too much of their departures from the strictest neoclassical
assumptions.42 From the viewpoint of organizational sociologists,
organizational economics remains rooted in rational choice theory and
methodological individualism that are hallmarks of the neo-classical
paradigm.43 Organizational economics is also committed to the same
deductive methodology as neoclassical economics. These characteristics
mean that organizational economics can be seen as part of the imperialistic
expansion of the economics.
Economists and their sympathisers in business history might object to the
characterisation of organizational economics as imperialistic. Transaction
cost economists claim that there is a ‘healthy tension’ involving a ‘genuine
give-and-take’ between organizational economics and organizational
sociology.44 And in their overtures to business history, economists claim that
they have changed their ways and that they no longer ‘see business
historians as research assistants for economists who engage in a higher level
of thinking.’45 But I am not arguing that economic imperialism derives from
the imperious personalities of particular economists. Besides, even if they
come in the guise of missionaries rather than conquistadors, economists still
see themselves as bringing ‘reason’ to us savages in the primitive social
sciences and humanities.
The imperialistic pronouncements of economists,46 especially in the
manifestos for organizational economics,47 can be cited as evidence of their
expansionist ambitions. Economic theorists readily admit that they ‘are by
nature system-builders’.48 According to economists, ‘In the best of all
possible worlds’ they would be able to ‘present a fully integrated model of
organizational economics’.49 They aspire to ‘supply a unifying framework of
analysis for social science as a whole’.50 And as far as many economists are
concerned, ‘organizational economics and organizational theory are
(already) one and the same thing’.51 Economists are convinced that the social
sciences should emulate an outdated model of the physical sciences by
constructing a unified general theory. Their aim is to develop a general
theory that can be applied to any and all situations. Thus transaction costs
have been used to explain sexual reproduction52 and political institutions,53
as well as economic organization. As an organizational sociologist has
remarked, the wide scope of such general theory ‘does not usually lead
economists to “visit with” other disciplines’.54
The implication of theory construction in economics is that all theoretical
utterances in the social sciences should be reconciled with a unified general
theory, and economists are rigorously trained in the analytical skills
required to police the social sciences for irreconcilable statements. This
leaves no room for paradigm diversity. Unless a historian is prepared to
indulge in a deductive exercise to demonstrate the superior logic of one
economic theory of organization over another, in other words to become an
economist, then he or she has no criteria for choosing between economic
theories that would satisfy an economist. If a historian chooses, say, a
functional efficiency theory, such as transaction cost economics, over a
theory of power, such as contested exchange, then this is likely to be an
expression of mainstream rather than radical political sympathies and a
concomitant faith in the intellectual superiority of favoured theorists.
The methodology of economics leaves little room for any contribution
from the detailed historical case studies produced by business historians:
Economists spend a lot of time worrying whether their metaphors – they call them
‘models’ – meet rigorous standards of logic. They worry less whether their stories –
they call them ‘stylized facts’, a phrase that makes tiresome trips to the library
unnecessary – meet rigorous standards of fact.55
Organizational sociology
Prior to the rise of organizational economics, organization theory was
virtually synonymous with organizational sociology, and more specifically
with the research program that has become known as structural
contingency, which continues to provide the theoretical foundations for
leading textbooks in the field.71 The dominance of structural contingency
theory has been challenged by the emergence of rival research programmes,
of which two of the most prominent are organizational ecology and new
institutionalism, as well as the continuing critique from strategic choice
perspectives.72 I will briefly outline the three research programmes and their
treatment of history before rehearsing the strategic choice critique within
organizational sociology and its implications for business historians.
Structural contingency
The theory and empirical evidence deployed in the structural contingency theory
paradigm are positivist. The organization is seen as being forced to adjust its structure to
material factors such as size and technology. Ideas and values do not figure prominently
as causes. Moreover, little scope is seen for choice or human volition. There is little
information in most contingency analyses about who exactly makes the structural
decisions or what their motives are or how the structures are implemented.
Organizational ecology
Strategic choice
Organizational culture
There is increasing agreement among business historians that ‘greater
attention to culture can help the practice of business history’,111 and draw it
to ‘the centre of the study of management’.112 But I believe that if this is to
be achieved there needs to be much greater clarity among business
historians concerning the organizational culture discourse. In the first place
it has to be acknowledged that the discourse is characterised by acrimony
and dissent.113 But rather than preclude debate by dividing the discourse
into mutually exclusive camps, I prefer to follow the argument that it
consists of three overlapping levels of analysis.114 These have been
characterised as corporate culturism, organizational symbolism, and post-
modernism.115 I will give a brief outline of each of these, along with an
assessment of their implications for historical research.
Corporate culturism
Organizational symbolism
Post-modernism
The parallel between organizational symbolism and social history can be
extended, inasmuch as the rise of organizational symbolism can be seen as
corresponding to the ‘linguistic turn’ in social history. Both organizational
symbolism and the linguistic turn have been influenced by anthropology,142
and both have raised many of the issues that have come to be associated
with post-modernism. In the organizational culture discourse post-
modernism has exacerbated the doubts of organizational symbolism
concerning ‘prevailing assumptions about the rationality of conducting
research and using language in expressing it’.143
The organizational symbolists’ objection to founder-centred corporate
culturism extends to a virtual denial that it is possible to reconstruct a
narrative history of an organization in order to identify the source of its
culture.144 Organizational symbolists could be said to share what historians
have described as the ‘impositionalist’ objection to narrative history, which
is ‘that recounting the past in the form of a story inevitably imposes a false
narrative structure upon it’. Historians have construed the impositionalist
objection to historical narrative as a license to abandon the commitment to
verisimilitude through verification that differentiates history from fiction.145
Unfortunately business historians are not well placed to counter the
impositionalist objection to historical narratives from post-modernism.
Business historians have reacted to post-modernism with a mixture of
indifference and complacency.146 Business history has not been hit by post-
modernism in the same way that social history obviously has been.147 There
is no sense that business history is in crisis in the same way that the
discipline of history itself is said to be.148 Even if they realise that it is a
fallacy to seek total objectivity in history, most business historians probably
still see themselves as ‘neutralists’, in the sense that they try to avoid making
overt moral judgements about the past.149 They remain committed to ‘telling
the story as it really was’, without recognising ‘telling the story as it
happened’ evades the responsibility of ‘declaring a point of view’.150
It is clear from the ‘realist’ ripostes to post-modernism from historians
and organization theorists that historical narratives can only be defended
effectively against the impositionalist objection if it is acknowledged that
narratives are theory laden. Thus the charge that business historians are
atheoretical empiricists becomes untenable, since it rests on ‘an
unacknowledged supposition that theory-neutral research is even
possible’.151 Postmodernists in history have called for historians to become
more ‘reflexive’ in dealing with issues of theory, that is, to develop their own
self-consciously held position on history and to be in control of their own
discourse.152 Similarly in the organizational culture discourse it is argued
that research into organizational culture entails an ongoing engagement
with the meaning of the term.153 If this is accepted then it undermines the
claim that business historians ‘have been conducting cultural analyses
without realising it’.154
Business history is only atheoretical to the extent that its
conceptualisations and claims are relatively unexamined. Thus it cannot be
said that narrative historical accounts of companies are atheoretical just
because they lack ostentatiously theoretical language. What they lack is any
acknowledgement of the theoretical basis for their interpretation of history.
This verges on an assumption that theirs is the commonsense interpretation.
But to paraphrase a post-modernist, ‘anyone who only knows one
interpretation of a company’s history does not know any interpretation of it
at all’,155 and that applies to most company historians and their readers.
Business historians have attempted to distance themselves from ‘the
writing of company histories… as a form of journalistic hackwork’,156 as if
objectivity in itself makes a company history worthy of a reader’s
attention.157 But the problem with the pre-modern, self-contained narratives
of the sort that are often produced when long-serving employees or
antiquarian business historians are commissioned to write the history of a
company is not that they lack objectivity, but that they fail to generate or to
address controversy.
The post-modernist argument ‘that there might be a “fictional” element in
the historian’s text, however much he or she has tried to avoid it’, may
appear to many historians, business historians included, to be a ‘menace to
serious historical study’.158 Business historians might be expected to line up
against post-modernism with the self-proclaimed ‘professional’ historians,
who reckon that the practise of history is about ‘not getting it wrong’.159
However, the stream of post-modernism in historical writing that ‘is
informed by a programmatic, if ironic, commitment to the return to
narrative as one of its enabling presuppositions’,160 has been credited with
reinstating ‘good writing as legitimate historical practice’.161 This is in stark
contrast to the version of post-modernism encountered in the organizational
culture discourse, which is more likely to ‘finish off any author, and any
reader’, with ‘its ambiguities and slipperiness’.162 All of this suggests that
there is scope for historians to intervene in the organizational culture
discourse in order to counter the corrosive effects of post-modernism.
Conclusion
One of the reasons that business historians are seeking a more theoretical
orientation is that they are under increasing pressure to find a home in
business schools. Some of them seem to believe that they can by-pass the
need for any theoretical engagement with other business school faculty by
demonstrating the pedagogical value of business history for business
students.163 They take heart from the reported popularity of business history
electives among Harvard MBA students.164 But it must be obvious that the
status of business history at Harvard Business School rests upon the research
reputations of Harvard business historians in general, and in particular the
influence of ‘Chandlerism’ in the study of corporate strategy and
organization theory. Which suggests that, like it or not, business historians
will have to demonstrate the relevance of historical research in relation to
the theoretical concerns of other well-established fields of business school
research in order to establish their credibility in research oriented business
schools. Those business historians who are unwilling to engage with other
researchers in business schools may find that they are resented by the
anthropologists, economists, sociologists and psychologists, amongst others,
who have had to adapt when moving into business schools from their home
disciplines.165
Rather than ignore theoretical developments in the social sciences and
humanities, I propose that by entering into a dialogue with organization
theory business historians would be better able to indicate their preferences
for the theoretical orientations of different disciplines. My own preferences
should be fairly clear by now. Business historians may be inclined towards
an affinity with organizational economics, ambivalence towards
organizational sociology, and indifference or even antipathy towards the
form of post-modernism that is favoured in the organizational culture
discourse. But I maintain that organizational economics threatens to
undermine the legitimacy of narrative company case studies more than
organizational sociology, while a considered response to post-modernism
might even rejuvenate narrative historical writing.
If business history is defined as ‘the systematic study of individual firms
on the basis of their business records’,166 then organizational economics
appears to have little to offer. In my view, Chandler’s advice that, ‘A
historian’s task is not merely to borrow other people’s theories or even to
test their theories for them’,167 stands as a warning against subordinating
business history to economic theories of organization. The lack of an
audience for much narrative company history can be attributed to it having
addressed too few historiographical debates, rather than too many, as
alleged by economists. The abstention from historiographical debate results
from the implicit belief of business historians that by concentrating on
‘setting the record straight’ they can avoid contentious disputes. Were
business historians to consciously eschew economic models then their case
studies could be used explicitly to address a range of historiographical
debates that would be of potential interest to a much broader readership
than the cognoscente of economic theory.168
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PENDANT L’ÉTUDE
Tous les quinze jours, le samedi, Isabelle Andral allait voir ses
pauvres. Elle avait bon cœur et tenait en mépris l’égoïsme. Grâce à
ce petit devoir bi-mensuel qu’elle s’imposait, elle pouvait jouir en
paix du bonheur d’être riche, jolie, encore jeune, bien portante, et
d’avoir un mari parfait, qui, depuis dix-huit ans qu’il l’avait épousée,
n’avait cessé d’être aux petits soins pour elle et de satisfaire ses
moindres désirs.
Comme l’après-midi d’automne était d’une sereine douceur, Mme
Andral, qui aimait l’hygiène et voulait combattre une légère tendance
à l’embonpoint, s’en alla à pied, du boulevard Haussmann, où elle
habitait, jusque par delà l’avenue du Maine, où habitait une des
familles qu’elle secourait.
La marche lui fit du bien. Ce jour-là, plus que de coutume, elle se
sentait heureuse de vivre et elle arriva fraîche et gaie chez ses
protégés.
C’étaient des demi-pauvres, car Isabelle Andral avait beaucoup
de délicatesse nerveuse et la détresse vraiment sordide
l’impressionnait trop cruellement. Il y avait la mère, qui était
brodeuse, et trois enfants chétifs, sages et débarbouillés. La maison
était misérable, mais le logement bien tenu, et la visiteuse put
s’asseoir sur une chaise propre.
Elle défit les paquets qu’elle avait apportés et les effusions de
gratitude de la mère, l’émerveillement timide des trois petits lui furent
très agréables. Elle savourait cette satisfaction lorsque, soudain, des
coups frappés à la cloison qui était derrière elle la firent sursauter.
— C’est le voisin, dit la brodeuse. Mon Dieu ! il vous a fait peur,
ma bonne madame. Mais c’est un vieux monsieur qui est malade,
voyez-vous. Ça le tient dans les jambes et depuis huit jours il ne se
lève pas. Alors, comme il est tout seul, on s’occupe un peu de lui. Je
suis sûre qu’il a frappé pour avoir à boire… — Je vais y aller tout à
l’heure, monsieur Buraille ! cria-t-elle à travers la cloison.
Mme Andral, qui se levait pour partir, eut un petit mouvement.
— Comment s’appelle-t-il ? demanda-t-elle.
— Buraille. Son petit nom c’est… Attendez donc. Un nom pas
habituel… Ah ! oui, Valentin.
Mme Andral s’était détournée pour prendre son parapluie au coin
de la cheminée. Elle s’était sentie devenir toute rouge ; elle avait été
si surprise… et pourtant ce nom qu’elle venait d’entendre était,
depuis des années, si bien enterré dans sa mémoire qu’elle était
stupéfaite de l’émotion qu’elle éprouvait. Du reste, elle doutait
encore, mais une vive curiosité la dominait.
— Et vous dites qu’il est très âgé ? reprit-elle d’un air indifférent.
— Très âgé, non… Pour moi, il paraît plus vieux qu’il n’est… Et
c’est un drôle d’homme… Il vous raconte des histoires à n’en plus
finir… Je crois qu’il a la tête dérangée et puis, souvent, il boit un
coup… Ce qui est sûr, c’est qu’il a eu des malheurs…
— Ne le faites pas attendre… Je vais vous accompagner auprès
de lui… peut-être pourrais-je lui être utile…
— Mais, ma bonne madame, c’est sale comme tout chez lui, et
puis il n’est pas toujours de bonne humeur, objecta la brodeuse,
mécontente de fournir peut-être un nouveau protégé à sa visiteuse.
— Allez donc, dit Isabelle Andral qui, à sa suite, sortit sur le palier
et entra dans un logement voisin.
Dans une vaste chambre à peine meublée et effroyablement
sale, qui sentait aigrement la moisissure et le tabac refroidi, sur un lit
de fer à demi disloqué, un homme était assis, les jambes allongées
et enveloppées d’une couverture trouée, le dos appuyé au mur. Il
était maigre. Les mèches rares de ses cheveux poivre et sel
pendaient jusqu’à sa barbe longue. Il avait sur les épaules une
seconde couverture jouant la peau de tigre et tout en loques, et il
travaillait, peignant d’une main mal assurée de petites images qu’il