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Restrictive Labor Practices
in the Supermarket Industry
Industrial Research Unit
Department of Industry
Wharton School of Finance and Commerce
University of Pennsylvania
by HERBERT R. NORTHRUP
Professor of Industry and Chairman, Department of Industry
Wharton School of Finance and Commerce, University of Pennsylvania
The undersigned selected the staff, did some of the field work
and research, is responsible for the basic research design, and for
the writing. Any errors or shortcomings in the work must, therefore,
be charged to him.
The dedication commemorates a friendship and collaboration
of twenty-five years.
HERBERT R . NORTHRUP, Chairman
Department of Industry
Wharton School of Finance and Commerce
University of Pennsylvania
January 1967
Contents
1. Introduction 3
2-1. Definitions 10
2-2. Retail Operating Expenses as a Percent of Sales and as a
Percent of Total Operating Expense 26
2-3. Retail Acquisitions by Grocery Chains, 1949-1964 28
3-1. Distribution of Personnel between Store Employment and
Other, Supermarket Industry, 1966 31
3-2. Trend of Full- and Part-Time Employment, Supermarket
Industry, 1951-1966 32
3-3. Extent of Unionization, by Sales Group, Region, and De-
partment, Supermarket Industry, 1964 34
3-4. Why is the Union Afraid of a Free Election? 39
6-1. Three Examples of "Clerks' Work Clause" 87
6-2. Scheduling Checkout Employees 93
6-3. RCIA Service Clerk (Bag Boy) Contract Clauses 95
6-4. Sales by Day of the Week 97
6-5. Examples of Meat Cutter Contract Restrictions on
Wrappers 108
6-6. Average Proportion of Employees' Time Used for Various
Activities in Four Retail Meat Departments 109
9-1. Comparative Labor Costs for $6,250 Weekly Volume
Retail Stores Serviced by Meat Backrooms or by a
Central Meat Plant 174
9-2. Comparative Annual Construction, Equipment, and Labor
Costs for $6,250 Weekly Volume Retail Stores
Serviced by Meat Backrooms or by a Central Meat
Plant 175
I.
Part 1· The Study Outline
• Introduction
The supermarket industry plays a key role in the shopping and eating
habits of most Americans. What happens in supermarkets in regard
to costs of operations, interruptions of service, and store hours open
to the public is therefore of direct interest to the public. Numerous
governmental studies of food costs, marketing methods, and relation
of retail food costs to payment made to farmers attest to the public
interest attached to the industry.
The supermarket industry has also generated a wide literature
on marketing and production methods, management techniques,
and other business functions. Nearly all aspects of the industry have
been discussed and analyzed in governmental, academic, and trade
publications. The literature in these areas is voluminous and
increasing.
Yet little attention has been paid to the industry's labor relations.
In investigating food marketing and costs, a special governmental
National Commission on Food Marketing issued its report in 1966
seemingly after sedulously refraining from discussing labor relations
in retail food stores or their impact on food prices, costs, or market
structure.1 With the exception of a few studies by Professors Estey,
Fogel, and Brody, books or articles on management written specifi-
cally for the industry confine their sections on personnel and labor
'The only recognition of trade unions as factors in increasing operating
costs was glossed over on page 78 of the National Commission on Food
Marketing, Food from Farmer to Consumer (Washington: Government Print-
ing Office, 1966). One of the Commission's technical studies (No. 7), Orga-
nization and Competition in Food Retailing (Washington: Government Print-
ing Office, 1966), investigated wages and fringe benefit costs and productivity
in greater depth.
4 Restrictive Practices in Supermarket Industry
4
For similar definitions and the difficulties inherent in precise definitions,
see Paul A. Weinstein, "Featherbedding: A Theoretical Analysis," Journal
of political Economy, Vol. LXVIII (August 1960), pp. 379-389; and Norman
J. Simler, "The Economics of Featherbedding," Industrial and Labor Relations
Review, Vol. XVI (October 1962), pp. 111-121.
5
We are indebted to Professor E. Robert Livernash in formulating the
definitions used here.
6 Restrictive Practices in Supermarket Industry
Figure 2-1
DEFINITIONS
Source: These definitions are based on those of the standard trade publication.
Progressive Grocer.
3
M. Zimmerman, The Supermarket: A Revolution in Distribution (New
York: McGraw-Hill, 1955), p. 35.
The Supermarket Industry 11
early successes by Big Bear and Piggly Wiggly faded into the back-
ground. Their innovation, however, had lent the impetus to the
supermarket to remain as the primary channel for food distribution.
By the end of the decade, supermarket gross volume was $2 bil-
lion.8 Through imaginative merchandising techniques and low prices
the supermarket, by World War II, had established itself as the lead-
ing outlet for retail food distribution in the United States. By 1965,
supermarkets accounted for 71 percent of all grocery store sales,
superettes (see Figure 2-1 ) 13 percent, and small stores the remaining
16 percent. But the greatest gainers were not the corporate chains
among the supermarkets, but a new and apparently more flexible
group of supermarket operators—the affiliated independents who took
over the leadership in the supermarket sales category.
Table 2-1 Relative Market Shares of Total Grocery Store Sales, Corporate
Chains and Independents
Percent
Corporate Chains 41 36 37 38 41 41
Unaffiliated Independents 28 29 19 13 10 9
Affiliated Independents 30 36 44 49 49 49
The differences between the corporate chain store and that of the
affiliated independent are not readily observable to the shopper. Stores
of both types are usually comparable in construction, products offered
for sale, prices, and services. The distinction between the two types
1965 Saks
Firm (000)
1. The Great Atlantic and Pacific Tea Co., New York, N.Y. $5,118,978
2. Safeway Stores, Oakland, Calif. 2,939.043
3. The Kroger Co., Cincinnati, Ohio 2,505,109
4. Acme Markets, Philadelphia, Pa. 1,205,000
5. Food Fair Stores, Philadelphia, Pa. 1,200,750
6. National Tea Co., Chicago, 111. 1,161,948
7. Winn-Dixie Stores, Jacksonville, Fla. 978,000
8. Jewel Tea Co., Chicago, 111. 874,700
9. Grand Union Co., East Paterson, N.J. 779,683
10. First National Stores, Somerville, Mass. 684,492
Source: Food Industry Yearbook (New York: Profit Press, 1966), p. 40.
Table 2-3 Ten Leading Affiliated Independents of Both Types, 1965 Sales
1965 Sales
Firm (000)
Retailer-Owned Cooperatives
1. Wakefern Food Corp., Elizabeth, N.J. $410,400
2. Certified Grocers of California, Los Angeles, Calif. 345,000
3. United Grocers Ltd., Richmond, Calif. 221,000
4. Associated Wholesale Grocers, Inc., Kansas City, Kansas 155,000
5. Affiliated Food Stores, Dallas, Texas 142,000
6. Spartan Stores, Grand Rapids, Mich. 140,000
7. Associated Grocers of Colorado, Denver, Colo. 136,000
8. Associated Food Stores, Salt Lake City, Utah 129,000
9. Associated Grocers Co., St. Louis, Mo. 110,000
10. Associated Grocers, Seattle, Wash. 104,800
Voluntary Wholesaler Groups
1. Super Valu Stores, Hopkins, Minn. 584,234
2. Fleming Co., Topeka, Kansas 448,812
3. Alfred M. Lewis, Inc., Riverside, Calif. 300,000
4. Scot Lad Foods, Chicago, 111. 224,752
5. Malone and Hyde, Memphis, Tenn. 222,777
6. Super Food Services, Chicago, 111. 190,411
7. Consolidated Foods Corp., River Grove, 111. 182,000
8. S. M. Flickinger, Buffalo, N.Y. 154,045
9. Wetteran Foods, Stazelwood, Mo. 134,113
10. West Coast Grocery Co., Tacoma, Wash. 105,000
Source: Food Industry Yearbook (New York: Profit Press, 1966), p. 52.
The Supermarket Industry 15
Supermarket Profits
Supermarket company profits on sales have traditionally been low.
In 1965, General Motors netted 9.9 percent on sales after taxes,
Ford Motor 6.1 percent, Standard Oil 9.1 percent, and General Elec-
tric 5.1 percent. An examination of the net profits after taxes as
a percentage of sales of the 500 largest manufacturing companies
listed in Fortune shows some with a lesser return, but most with
more.13
In nonfood retailing, Sears, Roebuck and Company, the largest,
earned 5.1 percent in 1965, J. C. Penney 3.4 percent, Montgomery
Ward only 1.4 percent, but F. W. Woolworth 5.1 percent—all except
Montgomery Ward substantially better than the ten largest supermar-
ket chains made in any of the ten years prior to 1966 (see Table
2-4). Indeed only Winn-Dixie consistently made more than 2 percent
on sales. The industry average, as Table 2-5 shows, has—except for
the year 1946—also remained below 2 percent. Profits of the indepen-
dents cannot be compared with the chains. In 1965, for example,
Super Valu Stores, the largest of the independents, made only 0.7
percent profit on sales. But these figures are based primarily upon
wholesale distribution operations and sales of services. They do not
reflect store sales of affiliated independents. The general belief in
the industry is that profits among the independent grocers include
some as high as 7 percent on sales, others quite low, with the average
profit probably not too much different from that of the chains.
" National Commission on Food Marketing, Food Retailing, op. cit., pp.
64-65.
12
Ibid., pp. 68-69.
13
Profit data are from Fortune, Vol. LXXIV, July 15, 1966.
16 Restrictive Practices in Supermarket Industry
Table 2-4 Ratio of Net Profit after Income Taxes to Net Sales for Leading
Food Chains, 1956-1965
Company by 1965 Sales Size 1956 1957 1958 1959 1960 1961 1962 1963 1964 196.5
Equity Assets
of
Total
Per-
Over $60 Million coooco^^^^^xoosoioous wco ocoNNNOcotoco
cent of cent
a
o
o Per- ilNOONO ^ Ν Λ CO l·- OaiCNOlOOa^
fr O 00 "5 CD 2 2 2 2 00 ® 35 1 3i 3S W
δ Sales
c*>noootN.ooaooOh-'«í'c^''!ií<ioo
•α
Per-
cent
of
§
Λ
ra
«
Equity Assets
cent of
Total
Over $10 under $60
Per-
ω
06
U*
Million
a co co co oo si^ti^os 2 2 2 2 ^ 2
co^<os<N<N"H-*c<»'*í«oocooor-o «3>oco-*í,coo<co^
Sales
Per-
cent
o
Η βΝοοοιο^^Νο^^οοΗχ soo-unMOft^n
Equity Assets
cent of
Total
Ό
Per-
Over $1 under $10
β
«Ν 1—( cH
Million
co co
of
HHHrtHHHHÎlMHMHM'—HHHHH ^
Equity Assets
oo Ώ co n -^i ch co co oo σ: oo co oo i-i co ή im os co co m r» co os
cent of
Total
Per-
Under $1 Million
«NCDINOOCO Μ Ν X ^ Ο ι Ν Oî M MB IIN ι ^
cent of
ν>
Per-
Η
Per-
cent
of
υ hC
ε
ο öα.
S
υ « O œ œ o s œ i N ' i X N t o N i H ΝΟΜΟΙΧΙΜΊ'ΝΜ
Assets
cent cent of cent of
Equity Total
C
Per-
TjlinTlHTlliOOCOmOOOOOOOt^iO
cH ÎL-iO CD>0'.OiCCD>Oifl'^<iO
υΙ-ι
All Return.
«144-t
COcomo>O«¡ lOMNXM« 00 CO ^ CO IÍ5 (Ν CO 00 f-
Per-
«S ιΟΟΟΌΝ^ί
O « Î^Ï^CO
Ί ιmNNHN
Ί -1 -1 Z^OO 3 Ο) ® 31 C » X N t ·
υ œco®oo*^-KNii»ncouoeooo-<œiOOooooîO>t-oo
Sales
Per-
Ζ
of
•η
«s OOœOcHiMCOTtliOcOf-OOOïOilC^CO'«l'>i5COf~000>OcHC,J
Year
U OSOSOSOSOSOSOSOSOSOSOSOSOSOSOSOSGSOSOSOSOSOSOSOSOS
ι—IcHcHcHcHcHcHcHcHcHcHcHcHcHcHi—l^rlcHcHcHcHililcH
1
Η
The Supermarket Industry 19
NA—Not available.
1
The ratio based on assets was computed by adding "interest paid" to profits and
then dividing by "total assets." This procedure avoids the bias which would result
from variations in the ratio of equity to debt financing.
* Equity data not available in these years.
3
"Source Book" data was not published for 1952.
4
For 1962 data, the "Source Book" did not provide sufficient assets size classes
to ascertain these figures separately.
Source: Source Book, Statistics of Income, Corporation Income Tax Returns,
Internal Revenue Service, 1938-62. Table prepared by Federal Trade Commission.
Reproduced from National Commission on Food Marketing, Organization and
Competition in Food Retailing (Washington: Government Printing Office, 1966),
Technical Study No. 7, pp. 284-285.
20 Restrictive Practices in Supermarket Industry
The late 1950's and early 1960's marked a change in behavior and
growth patterns in most markets in the United States. The replacement
of small stores by supermarkets in most areas slowed considerably. This
came about because the most vulnerable small stores were gone, and
the need for new, larger supermarkets was pretty well filled. In many
instances, a new supermarket did not eliminate more small stores but
simply diverted business from an older supermarket. Thus, on the whole,
a saturation point was reached, with supermarkets doing two-thirds of
the grocery store business. The other third went through convenience
stores and other small stores. While supermarkets have experienced a
great increase in popularity, they probably never will get all grocery store
business. The convenience store also has increased in popularity and some
consumers prefer the small store.
This saturation point occurred at different times in different areas
but generally had the effect of changing the rate and type of growth
and development of food retailing. In the postsaturation period, growth
of all companies has been slower, but smaller companies seem to be
able to grow more easily than the largest companies. The rate of growth
in share of grocery business done by chains and affiliated independents
seems to have subsided. The emphasis of competition has focused much
more attention on the local environment rather than allowing homogeneity
of policies and procedures over wide geographic areas.18
Based on data published in Progressive Grocer and b y Super Market Institute, Inc.
"Ibid., p. 79.
22 Restrictive Practices in Supermarket Industry
"Ibid., p. 87.
21
"Findings and Recommendations of the National Commission on Food
Marketing," Progressive Grocer, July 1966, p. A-12.
22
National Commission on Food Marketing, Food from Farmer to Con-
sumer, (Washington: Government Printing Office, 1966), p. 79.
The Supermarket Industry 23
Table 2-8 Supermarket Store Rent, Real Estate, and Utilities Expenses as
Percentage of Sales, 1954-1964
Store Rent and Real Estate 1.0 1.1 1.2 1.3 1.4 1.5 1.5 1.5
Utilities 0.5 0.5 0.6 0.6 0.6 0.7 0.7 0.7
Source: Food Industry Yearbook (New York: Profit Press, 1965), p. 31.
and can often obtain financing at lower rates of interest, they would
seem to have an advantage even though costs have been rising. Ob-
viously this has not proved crucial in the industry's development.
Administrative Expenses
Fortune magazine quoted a Super Valu franchise holder, de-
scribed as "a former chain-store manager," as follows:
By belonging to a voluntary group, I can get everything the chain
store gets, but I keep the profits and I can run the store the way I want.
I can take anything my supply depot has to offer or leave it alone. Let
23
National Commission on Food Marketing, Food Retailing, op. cit., p.
249.
24 Restrictive Practices in Supermarket Industry
To what extent may trends in labor costs have affected the growth
of corporate chains and affiliated independents? The answer depends,
of course, on the relative impact of labor costs and labor productivity
among various firms in the supermarket industry. This, in turn, is
likely to be directly related to the relative impact of unionization.
Moreover, union rules can affect not only wages, fringes, and effi-
ciency and productivity, but degree of customer service rendered.
We must, therefore, postpone our analysis of the impact of Labor
costs until Chapter 4, in order to set forth in Chapter 3 the necessary
background of the rise and significance of unions in the supermarket
industry.
The balance of this chapter is devoted to a summary of the sig-
nificance of antitrust enforcement in the industry. The importance
of antitrust activity—and unionization—on the industry's structure
and growth is suggested by the following terse comment in a National
21
McKinsey—General Foods Study, The Economics of Food Distributors
(White Plains, N.Y.: General Foods Corporation, 1963), p. 23.
26 Restrictive Practices in Supermarket Industry
0.2
0.4
UTILITIES
0.7
STORE SUPPLIES
0.7
EQUIPMENT DEPRECIATION & RENTAL
0.8
0.8
MISCELLANEOUS EXPENSE
1.8
RENT & REAL ESTATE
2.2 ADMINISTRATIVE
18.5% 100.0%
Source: Derived from Figure Exchange, Super Market Institute, 1964.