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Tiwari, A. Et Al. (2023)
Tiwari, A. Et Al. (2023)
(2023) Journal of Fashion Marketing and Management, Journal of Fashion Marketing and
Management | Emerald Insight. Available at: https://www.emerald.com/insight/1361-2026.htm (Accessed: 12
March 2024). The current issue and full text archive of this journal is available on Emerald Insight at:
https://www.emerald.com/insight/1361-2026.htm
Fashion
Impact of fashion influencers on influencer
consumers’ purchase intentions: marketing
Abstract
Purpose – The purpose of this study is to examine the impact of fashion influencer measures on consumers’
purchase intentions and the mediation of attitudes to understand the phenomenon of influencer marketing in
the backdrop of the fashion industry.
Design/methodology/approach – The present study employs a conceptual model based on extended
theory of planned behaviour (TPB) with added perceived trust. Data were collected from 341 participants
from different regions of the country and analysed using direct path analysis and mediation technique.
Findings – The study found that attitudes toward fashion influencers are positively influenced by perceived
trust, subjective norms and perceived behavioural control. However, perceived behavioural control is not
directly related to purchasing intents in the research model. The results confirmed that attitudes have
a positive association with purchase intentions both directly and indirectly (partially mediation).
Research limitations/implications – The study advocates market practitioners and advertisers to
acknowledge the increasing importance of influencer marketing and the promotion of their fashion
offerings in the setting of emerging fashion industry.
Originality/value – The present study adds crucial value to enhance the understanding of fashion
influencer marketing in the Indian context. This research offers several insights into the continually
growing knowledge domain of influencer marketing by predicting the direct relationships with purchase
intents and the mediation of attitudes.
Keywords Influencer marketing, Fashion influencers, Purchase intentions, Social media influencer,
Attitude toward the influencer, Extended theory of planned behaviour
Paper type Research paper
1. Introduction
In the last few years, influencer marketing has become a growing trend in marketing and
advertising to reach potential customers and promotion of brands (Lou and Yuan, 2019;
Martinez-Lopez et al., 2020). Social media platforms were seen by marketers as an
imperative channel for communicating and interacting with customers (Bianchi et al.,
2017; Xu and Pratt, 2018). The influencer uses social networking for endorsing the service
or product named as social media influencers (SMIs) (Lee and Eastin, 2020). They can
reach a larger audience as they have thousands and millions of followers (De Veirman
et al., 2017).
Customers are exposed to different kinds of advertisement everyday and everywhere,
and they try to stay away from advertisement as much as possible by skipping ads or
installing ad-blocking softwares (Chopra et al., 2020). Celebrities, opinion leaders, friends
Journal of Fashion Marketing and
Management: An International
Journal
Conflicts of interest: The authors declare that no possible conflicts of interest are associated with this © Emerald Publishing Limited
1361-2026
publication. DOI 10.1108/JFMM-11-2022-0253
JFMM and peers all are having an impact on consumers’ purchase decisions, whereas advertisers
have no impact on purchase decision (Sun et al., 2021). People can express their views on
how they wish to be perceived in society and in relation to particular socio-economic groups
by using stylish fashion accessories (Parrott et al., 2015). Therefore, when an influencer
communicates a message, it is viewed as being more genuine and credible than by any
advertiser (Belanche et al., 2021; Torres et al., 2019).
Bloggers, vloggers, Instagrammers and YouTubers are essentially included in the sphere
of influence marketing (Kadekova and Holienčinova, 2018). Fashion blogging is one of
several SMI kinds (Mainolfi and Vergura, 2022). This type of SMI was successful in
promoting lifestyle products like fashion by communicating with consumers and taking
use of their sincerity, confidence, and engaging nature (Uzunoglu and Kip, 2014). Despite
the fact that vlogging and blogging share many similarities, there are notable differences as
well. In particular, vlogging concentrates on video content on social media platforms,
whereas blogging platforms are more focused on written or graphic information on
websites (Hill et al., 2017; Ladhari et al., 2020). An individual who has gained a lot of
followers on Instagram by attracting the viewers with their high-quality photo material are
known as Instagrammers (Kadekova and Holienčinova, 2018). The method taken by
bloggers and influencers differs significantly using several social media platforms. They
are generally opinion leaders who have developed likeable personality by regularly
producing and sharing activities, skills, opinions, information and suggestions on their
accounts (Lou and Yuan, 2019) Influencers frequently use less overt tactics to advertise
goods and services (Kadekova and Holienčinova, 2018). A blogger might review a product,
for instance, but an influencer would advertise their lifestyle and showcase their expertise
how the product fits in (De Veirman et al., 2017). Influencer marketing is beneficial to
businesses, influencers and consumers (the target audience). Influencers generate money
through sponsorships, partnerships and social media activities (Stubb et al., 2019).
Influencers may enhance the desire for particular products among their followers and
persuade them to make purchases by offering stimulating and inspiring content (Lou and
Yuan, 2019; Jimenez-Castillo and Sanchez-Fernandez, 2019). Consumers who have a strong
connection with the brand more likely engage in repurchasing behaviour and spreading
positive word of mouth (Nyadzayo et al., 2020).
In addition, influencer marketing is used in several industries, among which the fashion
industry has received a lot of consideration in recent years (Chetioui et al., 2019). Fashion
influencers are online personalities with significant number of followers who create fashion
content and have ability to influence followers’ opinions and purchasing decisions (Chetioui
et al., 2019). Generally, younger readers of fashion prefer to look at fashion bloggers who act
as fashion models because of their interesting fashion and lifestyle-themed posts and
pictures (Testa et al., 2021; Choi, 2020).
Thus, it is more effective to use peer customers as the spokesperson when marketing to
high-fashion consumers than celebrities (Jin and Ryu, 2018). Social media plays a very
important role in improving the performance of small business in fashion industry (Rienda
et al., 2020). However, there is a lack of research focused on finding the relationships
between fashion influencers and consumers’ purchase intentions, especially in Indian
context. Therefore, this study intends to fill the imperative literature gap by investigating
the factors affecting consumers’ attitude toward fashion influencers, which in turn affect
consumers’ purchase intentions. The primary objective of this research study is to uncover
the variables influencing both consumers’ attitudes toward fashion influencers and their
purchase intentions; next, to examine the direct and mediating effect of attitudes on
consumers’ fashion purchase intentions.
2. Theoretical framework and hypothesis development Fashion
2.1 Theory of planned behaviour influencer
Theory of planned behaviour (TPB) by Ajzen (1991) is a social-psychology-based
alternative method to understand and predict human behaviour, which serves as the base
marketing
for the conceptual framework that we have developed for the study. In TPB, an individual’s
purchase intention is influenced by attitude, subjective norms and perceived behavioural
control. Attitude toward the behaviour means a degree to which a person thinks favourable
or unfavourable about the particular behaviour (Ajzen, 1991; Jaiswal and Kant, 2018).
Subjective norm refers to a social pressure which is concerned with the possibility that
particular people or groups (referents) with whom the individual is motivated to comply
will either approve of or disapprove the behaviour (Armitage and Conner, 2001). Perceived
behavioural control specifies “people’s perception of the ease or difficulty of performing the
given behaviour” (Ajzen, 1991). Purchase intentions measure the propensity of customers to
plan or be inclined to make a future purchase of a specific good or service (Jaiswal et al.,
2022b; Kim et al., 2013). Purchase intentions refers to a consumer’s willingness to purchase
a particular product or brand at a particular time or under specific situation (Lu et al., 2014).
To better understand consumers’ attitudes and behavioural intentions, the TPBs were
extended with perceived trust in the study by the researchers. Perceived trust is a personal
belief that someone will fulfil their obligations. Even though trust is intangible, it has the
potential to be the strong motivator when a consumer is evaluating whether or not to make
a purchase (Hajli et al., 2017). Trust plays a very significant role in today’s environment
even in influencer marketing (Kim and Kim, 2021; Lou and Yuan, 2019). Many researchers
used perceived trust as an extended variable in the context of new product offerings
(Biswas et al., 2022; Chan and Lee, 2021). Based on that, trust is considered to be one of
the important factors affecting users’ attitude and their intended behaviour. This theoretical
framework along with perceived trust has not been used in the context of the fashion
industry in previous studies.
To fill the crucial research gap, in the present research, all the determinants provided by
TPB, that is perceived behaviour control, subjective norm and attitude, are combined along
with trust as an additional variable in framing an extension of TPB as a research model
(Figure 1). Based on TPB, purchase intention is also used to predict the behaviour of
consumers as it has been proven that it is affected by consumers’ attitude. Additionally,
in this study, attitudes toward fashion influencer acted as the mediating factor and
perceived trust was used as an extended variable.
Figure 1.
Research model
Source: The authors
2022). Previous studies stated that purchase intentions can be positively influenced by
consumers trust (Kim and Ko, 2010; Lou and Yuan, 2019). Therefore, we developed the
following hypotheses:
H1. There is a positive association between perceived trust and consumers’ attitudes
toward the influencer.
H2. There is a positive association between perceived trust and purchase intentions.
2.2.2 Subjective norms. Individuals’ subjective norms are social in nature as they are based
on information that is obtained from sources other than oneself, i.e. from people around the
individual (Jaiswal et al., 2022a; Park, 2000). Subjective norms are also known as perceived
social pressure (Chetioui et al., 2019). Individuals not only engage in behaviour as a result of
social pressure but also gather information about the correctness of the behaviour under
consideration from the subjective norm (Jaiswal et al., 2018; Singh et al., 2022). Subjective
norm is the discernible judgements of people who are significant to and near to a person and
who continue to have influence over decision-making of an individual (Hegner et al., 2017).
These judgements influence a person’s behaviour by influencing whether or not they will
perform an action (Armitage and Conner, 2001). An individual will be more (or less) likely to
intend to demonstrate a behaviour if they believe that others (approve or disapprove) of it
(Ajzen, 2020; Chetioui et al., 2019).
The relationship between attitudes toward behaviour and subjective norms was
analysed by (Chang, 1998). It was notable in Chang’s (1998) study that the relationship
between subjective norms and attitudes toward behaviour was significant. Several studies
have found a positive correlation between subjective norm and consumers’ purchase
intentions (Jain and Khan, 2017; Summers et al., 2006). Subjective norm plays
a significant role in determining a behavioural intention along with positive attitude and
strong perceived behavioural control (Ajzen, 2011). Accordingly, we developed the
following hypotheses:
H3. There is a positive association between subjective norms and consumers’ attitudes Fashion
toward the influencer. influencer
H4. There is a positive association between subjective norms and purchase intentions. marketing
2.2.3 Perceived behavioural control. TPB is a derivation of the theory of reasoned action by
including the important concept of perceived behavioural control in it (Ajzen, 1991). Some
previous studies equated perceived behavioural control with the self-efficacy, but
operationally they are different (Ajzen, 2020). Perceived behavioural control means
“people’s perception of the ease or difficulty of performing the given behaviour” (Ajzen,
1991). It has been discovered that perceived behavioural control has a favourable impact on
attitude, behavioural intentions and actual behaviour (Ajzen, 2020; Jaiswal and Kant, 2018).
Several studies have demonstrated that perceived behavioural control and purchase
intentions have a strong meaningful relationship (Jain et al., 2017). Accordingly, the
following hypotheses have been developed:
H5. There is a positive association between perceived behavioural control and
consumers’ attitude toward the influencer.
H6. There is a positive association between perceived behavioural control and
purchase intentions.
2.2.4 Meditating role of attitudes toward the fashion influencer. Attitudes toward the
influencer is not a well-defined construct (Taillon et al., 2020). Attitude toward the
behaviour intends the degree to which a person thinks favourable or unfavourable about
the particular behaviour (Ajzen, 1991; Jaiswal et al., 2021). People are more inclined to
implement that behaviour when they have positive attitudes toward it (Armitage and
Conner, 2001). Consumers are exposed to a variety of product advertisements
everywhere, which helps in the development of their attitudes toward advertisements,
which in turn shape their attitude toward the brand (Paul and Bhakar, 2018). Previous
studies also show that positive attitude toward celebrities has a direct positive impact on
consumers’ attitude toward brand (Amos et al., 2008; Silvera and Austad, 2004).
Consumer behaviour studies demonstrate a consistent association between attitudes and
purchase intentions (Lim et al., 2017; Ting and de Run, 2015). According to some of the
studies, individuals’ intentions to make a purchase can be significantly predicted by their
positive attitudes toward a particular product (Jaiswal et al., 2021). The more favourable the
consumers’ attitude toward the behaviour, the more strong and positive consumers’
purchase intentions (Armitage and Conner, 2001; Chetioui et al., 2019). This indicates that
a positive attitude toward a product promoted by influencers will increase the likelihood
that the consumer will make a purchase (Lim et al., 2017). The TPB also takes into account
purchase behaviour as a direct function of attitude (Ajzen, 2011).
Accordingly, a positive attitude toward the influencer leads to positive impact on
purchase intentions of consumers. Moreover, in the context of influencer marketing,
researchers have found that a positive consumer attitude results in a favourable purchase
intention (Li and Peng, 2021). On the basis of this, we hypothesize that the trust, subjective
norms and perceived behavioural control may indirectly influence consumers’ purchase
intentions through the mediating role of attitudes. Accordingly, we developed the following
hypotheses:
H7. There is a positive association between consumers’ attitudes toward the influencer
and purchase intentions.
H8a. Attitudes toward the influencer mediates the relationship between trust and
purchase intentions.
JFMM H8b. Attitudes toward the influencer mediates the relationship between subjective
norms and purchase intentions.
H8c. Attitudes toward the influencer mediates the relationship between perceived
behavioural control and purchase intentions.
3. Methodology
3.1 Questionnaire design and data collection
A questionnaire was formulated using Google form and distributed through online mode on
emails, WhatsApp and Instagram. The language of the questionnaire was English as it was
an official language of the country. The questionnaire consists of two sections. The first
section covers demographic profiles of the respondents which includes age, gender,
education, occupation and household income. The second section covers the level of
agreement and disagreement of consumers on different variables taken under the study.
More than 500 questionnaires were distributed using purposive convenient sampling
method to the general public who were the user of social media, and out of which 341 were
found to be appropriate for the current study. For applying SEM, it was seen from previous
studies that 341 was an appropriate fit as guideline suggested by Hair et al. (2021). The
sample size for the present study was 341, with five constructs of 19 items considered to be
fit and above (341 > 19*15 = 285). In the present study, the data were collected from the
major cities of North India, which includes, Delhi NCR, Haryana, Punjab, Himachal
Pradesh, Uttarakhand and Uttar Pradesh. The data were collected from June 2022 to
September 2022.
Table I presents the demographic profile of respondents which comprises male and
female in equal proportion, that is 170 (49.9 per cent) each and 1 (0.3 per cent) respondent
prefer not to say about gender. According to age (in years), maximum respondents 260 (76.2
per cent) were between 20 and 30 years age group, 48 (14.1 per cent) were between 30 and 40
years, 25 (7.3 per cent) respondents were below the age of 20 years, 6 (1.8) were between the
age group of 40 and 50 and only 2 (0.6 per cent) respondents were above the age of 50 years.
It shows that maximum respondents were young adults of the country. Education-wise,
majority of respondents 138 (40.5 per cent) were post graduate, 124 (36.4 per cent)
respondents were graduate, 22 (6.5 per cent) were having MPhil/PhD, 25 (7.3 per cent)
were professionals and 32 (9.4 per cent) were from other categories. Occupation-wise,
majority of respondents 142 (41.6 per cent) were students, then 120 (35.2 per cent)
respondents were doing private job, 50 (14.7 per cent) respondents were self-employed
and least number of respondents 29 (8.5 per cent) were doing government job. In terms of
families’ monthly household income, 81 (23.8 per cent) respondents who answered belonged
to the income band of below Rs. 20,000, 82 (24.0 per cent) respondents to the income class
Rs. 20,000–40,000 and so on (shown in Table I).
ATTIN TR PBC SN PI
Table V indicates that the strongest and most essential predictor of purchase intention in
the current study was trust, which among all direct paths had the most favourable impact
on purchase intention (H2; b = 0.430, p < 0.001) followed by attitude toward influencer (H7;
b = 0.255, p < 0.001) and then subjective norms (H6; b = 0.125, p < 0.015). However, the
direct positive association between purchase intention and perceived behavioural control
was not confirmed in the predicted direction and instead showed a negative significant
coefficient (H4; b = −0.094, p < 0.073), leading to the rejection of H2.
Furthermore, in respect of attitude, it was discovered that trust had the biggest positive
impact on consumers’ attitudes toward the influencer (H1; b = 0.341, p < 0.001) followed by
perceived behavioural control (H3; b = 0.274, p < 0.001) and lastly subjective norms (H5; b =
0.109, p < 0.050). Thus, all of the hypothesized path coefficients were found significant and
accepted (H1, H2, H3, H5, H6, H7) in the model, except H2. The findings suggested that trust
is an important construct for predicting positive attitudes of consumers toward influencers
as well as impacting their purchase intentions which is in line with the past research
(Chetioui et al., 2019; Kim and Kim, 2021).
4.3.2 Mediating effects of attitudes toward the influencer. Table VI reports the results of
the mediating effect of attitude toward the influencer on consumers’ purchase intentions.
The three-stage technique recommended by Baron and Kenny (1986) and Jaiswal et al.
(2022b) was used to analyse the mediation effect in the present study. The independent
variable must significantly affect the dependent variable during the initial stage. The
independent variable needs to have a substantial impact on the mediator in the second
stage. In the final stage, the condition of full mediation is confirmed if the mediator
considerably affects the dependent variable even though independent variable does not
ORCID iDs
Archana Tiwari https://orcid.org/0000-0002-7208-2311
Rishi Kant https://orcid.org/0000-0003-2374-2288
Deepak Jaiswal https://orcid.org/0000-0001-9125-787X
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Corresponding author
Rishi Kant can be contacted at: rishikant.lu@gmail.com
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