Miss Goma Bista

81 Reidhaven Road
London
SE18 1BX
Our Ref: LB7208107

Date: 15 April 2024

Dear Miss Bista

Re: Penalty Fare Notice LB7208107

Thank you for your appeal against the above Penalty Fare.

Having assessed this case your appeal has been accepted. A refund has been authorised and will be paid back to
the card used to make payment within the next 10 working days.

For future reference please make sure that you always have a valid ticket, Oyster card, pass or photocard
available for inspection for your entire journey when travelling by bus again. If you find that your ticket or pass is
damaged or defaced, you will need to replace it.

Finally, as an Appeals Service we are unable to investigate complaints about service delivery or the behaviour of
a member of staff. For further information please visit the TfL website, www.tfl.gov.uk/contact.

Thank you for taking the time to write.

Yours sincerely

Sandra Parker
Appeals Service

MISS GOMA BISTA

LB7208107
Calls to our 0844 numbers cost 5p per minute (ppm), 0845 numbers 7ppm, 0871 numbers 10ppm and 0870 numbers 13ppm; all plus your network access charge(s).