Dumalag Central National High School

Home of Champions
Poblacion, Dumalag, Capiz 5813

CONTACT CENTER SERVICES NC II

TRAINEE’S EVALUATION FORM

(To be completed at the end of training by trainer)

NAME: Jessa D. Descalzota___________________________________________

QUALIFICATION: Contact Center Services NC II____________________________

PART I: This is the feedback rating scale of the performance of practical

demonstration. This aims to provide information to the instructor in the final
rating of their performance. Furthermore, this can serve as a feedback
mechanism to improve the methods of handling the practical demonstration
with trainees.

Use the following rating scales:

5 - Outstanding
4 - Very Good/Very Satisfactory
3 - Good/Adequate
2 - Fair/Satisfactory
1 - Poor/Unsatisfactory

5 4 3 2 1
CATEGORIES Remarks
Dedication &
Commitment to Work
Technical Competence

Quality of Work
Initiative

Personality
Team-Work
 Dumalag Central National High School
Home of Champions
Poblacion, Dumalag, Capiz 5813

CONTACT CENTER SERVICES NC II

PART II: Identify three key strengths of the trainee and three areas where the trainee
needs to improve their performance.

STRENGTHS AREAS OF IMPROVEMENT

PART III: Please evaluate and comment on the trainee’s

OVERALL PERFORMANCE AND IT SKILLS: __________________ %

Has evaluation been reviewed with the trainee? Yes____ No____

Comments:
 Dumalag Central National High School
Home of Champions
Poblacion, Dumalag, Capiz 5813

CONTACT CENTER SERVICES NC II

Signature of Company Representative:________________________________

Date: ____/_____/_____

Signature of Trainee:_______________________________________________
Date: ____/_____/_____

TRAINEE FORM
(To be completed by the trainee at the end of Internship)

NAME:____________________________________________________________
WORK PERIOD:____________________________________________________
EMPLOYING ORGANIZATION:_____________________ DEPT: _____________
SUPERVISOR’S NAME:_____________________ TITLE: ___________________
HOURS PER TRAINING:____________________________________________

DESCRIPTION OF DUTIES: (List and briefly describe each job assigned to you.)
 Dumalag Central National High School
Home of Champions
Poblacion, Dumalag, Capiz 5813

CONTACT CENTER SERVICES NC II

EVALUATION OF WORK EXPERIENCE JUST COMPLETED:

A. Positive Aspects:

B. Negative Aspects:

IN WHAT MANNER DID THIS ASSIGNMENT CONTRIBUTE TO YOUR

ACADEMIC DEVEOPMENT?