Ref : SRC 1-25844564095 / 00361412015 & 00361412016 & 00361412017 / SGB_F006

Date : 28 March 2023

ROSSI DESIGN MARKETING SDN. BHD.

2362-6,
KAMPUNG BARU SUNGAI BULOH
47000 SUNGAI BULOH

Fixed Line Number : 00361412015 & 00361412016 & 00361412017

Account Number : D944138010103

Dear Valued Customer,

NOTICE: MIGRATION REQUIRED FOR YOUR FIXED LINE ACCOUNT

Firstly, a warm thank you from us for your loyalty and support towards TM’s products and services.

Please be informed Since Jan - Mac 2023, our TM cabinet SGB_F006 was involved in a repeated
damage to our copper-based network infrastructure caused due to cable theft and vandalism and have
impacted your fixed line service. Unfortunately, due to the damage caused, we will be closing down our
copperbased network infrastructure in your area effective April 2023. We apologise for any
inconveniences that you may face by this.

To ensure you are kept connected and avoid any disruption, please upgrade your current telephone line
to any unifi plans of your choice via unifi.com.my or myunifi app. Alternatively, you can also live chat with
us at maya.unifi.com.my, call TM Contact Centre at 100 (and choose option 4), walk-in to any nearest
TMpoint, or meet our authorized sales representatives.

We hope to be able to continue serving you and keep you connected with what matters most to you.

Thank you.

Yours sincerely,

unifi
(This is a computer generated letter, no signature is required)

TM Technology Services Sdn. Bhd.

(Formerly known as Webe Digital Sdn. Bhd.)
Tingkat 1, Customer Experience Management
Wisma TM Shah Alam, Persiaran Damai Seksyen 11
40000 Shah Alam
Selangor, Malaysia