Experience Map

Template

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 Experience maps capture the details of sequential events or tasks. You can use experience maps to gain perspective
about what and how you can perform in a particular context.

KEY PHASES, TASK OR STEPS

Major Task Task 1 Task 2 Task 3 Task 4 Task 5 Task 6

Actions Taken

Timing/Frequency

Thoughts and
Feelings While Doing

What Sets Apart a

Star Performer

Successful or
Challenging
Moments

Source: Boller, S. And L. Fletcher. “Appendixes.” In Design Thinking For Training And Development, 239. Alexandria,
Va: Association For Talent Development.

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