Professional Documents
Culture Documents
Dhanush Gowda Mba
Dhanush Gowda Mba
ORGANIZATION ANALYSIS
Submitted to Tumkur University in partial fulfilment of requirements for the award of the degree of
DR.SHOBHA BH
Assistant Professor
1
INTRODUCTION
HISTORY AND BACKGROUND OF ORGANISATION
VISION AND MISSION VALUES
BOARD OF DIRECTORS
TECHNICAL AND OTHER COLLOBRATION
RECENT MERGERS AND ACQUISATION
OBJECTIVES 1 TO 13
2 ORGANISATION STRUCTURE
GEOGRAPHICAL FOOTPRINT
FUNCATIONAL AREAS/DEPARTMENTS
ENVIRONMENTAL INCLUSION 14 TO 35
3 PRODUCT LINE
ADVERTISING
PUNCH LINE
LOGO
ADVERTISING AGENCY COMPETITORS 36 TO 40
TECHNOLOGICAL DEVELOPMENT
4 SWOT ANALYSIS
MC-KINSEY 7’S MODEL
40 TO 44
CONCLUSION
Chapter 1
INTRODUCTION
Industry Internet
Cloud computing
Computer software
Computer hardware
Artificial intelligence
Advertising
Sergey Brin
Headquarters Googleplex,
Mountain View,
California, U.S.
Products Android
Nest
Pixel
Search
Workspace
Waze
Full list
Subsidiaries Adscape
Android
DeepMind
Endoxon
FeedBurner
Fitbit
ImageAmerica
Kaltix
Nest Labs
YouTube
ZipDash
Google, now one of the world's most recognizable and influential companies, had humble beginnings in
a Stanford University dorm room. Larry Page and Sergey Brin, two PhD students, founded Google in
September 1998. The duo initially named their search engine "Backrub" before settling on the name
"Google," a play on the word "googol," a mathematical term representing the number 1 followed by 100
zeros, reflecting their mission to organize the vast amount of information available on the internet.
Google's breakthrough came with its innovative PageRank algorithm, which revolutionized web search
by ranking pages based on their relevance and importance determined by the number and quality of
links pointing to them. This allowed Google to deliver more accurate and useful search results compared
to other search engines of the time.
In 1999, Google secured its first major round of funding, $25 million from venture capital firms. The
company rapidly expanded its services beyond search, introducing Gmail in 2004, Google Maps in
2005, and Google Docs (now part of Google Workspace) in 2006, among many others.
One of the most significant milestones in Google's history was its initial public offering (IPO) in August
2004. The IPO raised $1.67 billion, valuing the company at $23 billion and turning Page and Brin into
billionaires. The IPO marked Google's transition from a promising startup to a global technology
powerhouse.
Google's growth has been fueled not only by its innovative products but also by strategic acquisitions. In
2006, it acquired YouTube, now the world's largest video-sharing platform. Other notable acquisitions
include Android Inc. in 2005 (developer of the Android operating system), DoubleClick in 2007 (an
online advertising company), and Nest Labs in 2014 (a home automation company).
In 2015, Google underwent a major corporate restructuring, forming Alphabet Inc. as its parent
company. Alphabet was created to separate Google's core internet businesses, like search and
advertising, from its more speculative ventures, such as autonomous vehicles and life sciences research.
Today, Google is more than just a search engine; it's a conglomerate of companies under Alphabet Inc.,
encompassing a wide range of products and services, including Android, YouTube, Google Cloud,
Waymo (self-driving cars), and Verily (life sciences). With its vast resources, talented workforce, and
commitment to innovation, Google continues to shape the way we interact with technology and
information on a global scale.
Vision:
Google's vision is to provide access to the world's information in one click." And its mission statement
is: "Our mission is to organize the world's information and make it universally accessible and useful."
In summary, while vision and mission statements share some similarities, they serve different purposes.
browser is part of the company’s vision of having their own browser which gives people online.The
company has even begun a new project called ‘Calico’, that is focused on creating a healthier future for
all of humanity.
Mission:
Google's mission is to "organize the world's information and make it universally accessible and
useful." This mission statement emphasizes Google's core purpose of organizing and delivering
information in a way that is accessible and beneficial to everyone. It reflects Google's focus on
Google has often framed its mission in terms of providing value to users through its products and
services, whether it's through search, communication (Gmail), navigation (Google Maps),
Values:
Google's core values have been the driving force behind this transformation: Respect the User, Respect
the Opportunity, and Respect Each Other.
Quality policy:
Across all products and services, we set clear policies for what is and isn't acceptable on our platforms.
These policies aim to ensure a safe and positive experience for our users and observe a high standard of
quality and reliability for advertisers, publishers, and content creators alike.
PROFILE OF CEO:
Pichai Sundararajan (born June 10, 1972, better known ), is an American business executive. He is the
chief executive officer (CEO) of Alphabet Inc. and its subsidiary Google.
Pichai began his career as a materials engineer. Following a short stint at the management consulting
firm McKinsey & Co., Pichai joined Google in 2004, where he led the product management and
innovation efforts for a suite of Google's client software products, including Google Chrome and
Chrome OS, as well as being largely responsible for Google Drive. In addition, he went on to oversee
the development of other applications such as Gmail and Google Maps. In 2010, Pichai also announced
the open-sourcing of the new video codec VP8 by Google and introduced the new video format, Web M.
The Chromebook was released in 2012. In 2013, Pichai added Android to the list of Google products
that he oversaw. Pichai was selected to become the next CEO of Google on August 10, 2015, after
previously being appointed Product Chief by the then CEO Larry Page. On October 24, 2015, he
stepped into the new position at the completion of the formation of Alphabet Inc., the new holding
company for the Google company family. He was appointed to the Alphabet Board of Directors in 2017.
Pichai was included in Time's annual list of the 100 most influential people in 2016 and 2020.
Early life and education Pichai was born in Madurai, Tamil Nadu, India, to a Tamil Brahmin family. His
mother, Lakshmi, was a stenographer, and his father, Regunatha Pichai, was an electrical engineer at
GEC, the British conglomerate.
Pichai completed schooling in Jawahar Vidyalaya Senior Secondary School in Ashok Nagar, Chennai
and completed the Class XII from Vana Vani school at IIT Madras.
He earned his degree from IIT Kharagpur in metallurgical engineering and is a distinguished alumnus
from that institution.
He holds an M.S. from Stanford University in materials science and engineering, and an MBA from the
Wharton School of the University of Pennsylvania, where he was named a Siebel Scholar and a Palmer
Scholar, respectively. Pichai worked in engineering and product management at Applied Materials and
in management consulting at McKinsey & Company. Pichai joined Google in 2004, where he led the
product management and innovation efforts for a suite of Google's client software products, including
Google Chrome and Chrome OS, as well as being largely responsible for Google Drive. He went on to
oversee the development of other applications such as Gmail and Google Maps. On November 19, 2009,
Pichai gave a demonstration of Chrome OS; the Chromebook was released for trial and testing in 2011,
and released to the public in 2012. On May 20, 2010, he announced the open-sourcing of the new video
codec VP8 by Google and introduced the new video format, Web M.
BOARD OF DIRECTORS:
Larry Page
is one of the co-founders of Google. Born on March 26, 1973, in East Lansing, Michigan, Page
showed an early interest in technology and computers. He graduated from the University of Michigan with a
Bachelor of Science degree in computer engineering and went on to pursue a PhD in computer science at
Stanford University.
At Stanford, Page met Sergey Brin, with whom he would later co-found Google. Together, they developed
the PageRank algorithm, which formed the basis of Google's search engine. The algorithm ranked web pages
based on their relevance and importance, revolutionizing the way information was retrieved on the internet.
In 1998, Page and Brin incorporated Google as a privately held company, with Page serving as the CEO.
Under Page's leadership, Google grew rapidly, expanding its services beyond search to include email (Gm
ail), online mapping (Google Maps), video sharing (YouTube), and more.
In 2001, Page was named a Young Global Leader by the World Economic Forum. Google went public in 2004,
and Page continued to lead the company as CEO until 2001, when Eric Schmidt took over as CEO. Page then
Sergey Brin
is one of the co-founders of Google alongside Larry Page. Born on August 21, 1973, in Moscow,
Russia, Brin immigrated to the United States with his family at the age of six. He studied computer scienc
Brin and Page collaborated on a research project at Stanford that led to the development of the PageRank
algorithm, which formed the basis of Google's search engine. Together, they founded Google in 1998,
Brin served as the President of Technology at Google, overseeing the technical infrastructure and research
efforts. His contributions to Google's early success were significant, particularly in scaling the company's
Beyond his work at Google, Brin has been involved in various philanthropic and technological ventures. In
2004, he and Page established Google.org, the philanthropic arm of Google, dedicated to addressing global
challenges such as poverty, climate change, and access to education and technology.
Sundar Pichai
is an Indian-American business executive who has been the CEO of Google since 2015 and the
CEO of Alphabet Inc., Google's parent company, since 2019. He was born in Madurai, India, and earned his
degree in Metallurgical Engineering from the Indian Institute of Technology Kharagpur. Pichai holds an M.S.
in Material Sciences and Engineering from Stanford University and an MBA from the Wharton School of the University of
Pennsylvania.
He joined Google in 2004 and initially worked on the Google Toolbar and then Google Chrome, which
becamethe world's most popular web browser under his leadership. His successful management of these
projects led to his rise within the company. As CEO, Pichai has overseen significant developments and
expansions, including advancements in artificial intelligence, cloud computing, and hardware p roducts.
INDUSTRY PROFILE:
Google LLC is an American multinational corporation and technology company focusing on online
advertising, search engine technology, cloud computing, computer software, quantum computing, e-
commerce, consumer electronics, and artificial intelligence (AI). It has been referred to as "the most
powerful company in the world" and is one of the world's most valuable brands due to its market
dominance, data collection, and technological advantages in the field of AI. Google's parent company,
Alphabet Inc. is one of the five Big Tech companies, alongside Amazon, Apple, Meta, and Microsoft.
Google LLC
Each letter of "Google" is colored (from left to right) in blue, red, yellow, blue, green, and red.
Traded as
Industry: Internet
Cloud computing
Computer software
Computer hardware
Artificial intelligence
Advertising
Founded: September 4, 1998; 25 years ago[a] in Menlo Park, California, United States
Sergey Brin
Area served;Worldwide
Subsidiaries; Adscape
DeepMind: Endoxon
ASN:15169
Google was founded on September 4, 1998, by American computer scientists Larry Page and Sergey
Brin while they were PhD students at Stanford University in California. Together, they own about 14%
of its publicly listed shares and control 56% of its stockholder voting power through super-voting stock.
The company went public via an initial public offering (IPO) in 2004. In 2015, Google was reorganized
as a wholly owned subsidiary of Alphabet Inc. Google is Alphabet's largest subsidiary and is a holding
company for Alphabet's internet properties and interests.
Sundar Pichai was appointed CEO of Google on October 24, 2015, replacing Larry Page, who became
the CEO of Alphabet. On December 3, 2019, Pichai also became the CEO of Alphabet.
The company has since rapidly grown to offer a multitude of products and services beyond Google
Search, many of which hold dominant market positions. These products address a wide range of use
cases, including email (Gmail), navigation (Waze & Maps), cloud computing (Cloud), web navigation
(Chrome), video sharing (YouTube), productivity (Workspace), operating systems (Android), cloud
storage (Drive), language translation (Translate), photo storage (Photos), video telephony (Meet), smart
home (Nest), smartphones (Pixel), wearable technology (Pixel Watch & Fitbit), music streaming
(YouTube Music), video on demand (YouTube TV), AI (Google Assistant & Gemini), machine learning
APIs (Tensor Flow), AI chips (TPU), and more. Discontinued Google products include gaming (Stadia),
Glass, Google+, Reader, Play Music, Nexus, Hangouts, and Inbox by Gmail.
Google's other ventures outside of internet services and consumer electronics include quantum
computing (Sycamore), self-driving cars (Waymo, formerly the Google Self-Driving Car Project), smart
cities (Sidewalk Labs), and transformer models (Google DeepMind).
Google and YouTube are the two most-visited websites worldwide followed by Facebook and X
(formerly known as Twitter). Google is also the largest search engine, mapping and navigation
application, email provider, office suite, online video platform, photo and cloud storage provider, mobile
operating system, web browser, machine learning framework, and AI virtual assistant provider in the
world as measured by market share. On the list of most valuable brands, Google is ranked second by
Forbes and fourth by Inter brand. It has received significant criticism involving issues such as privacy
concerns, tax avoidance, censorship, search neutrality, antitrust and abuse of its monopoly position.
Google LLC is an American multinational corporation and technology company focusing on online
advertising, search engine technology, cloud computing, computer software, quantum computing, e-
commerce, consumer electronics, and artificial intelligence (AI).
Google is an American search engine company, founded in 1998 by Sergey Brin and Larry Page. Since
2015, Google has been a subsidiary of the holding company Alphabet, Inc. More than 70% of
worldwide online search requests are handled by Google, placing it at the heart of most Internet users'
experience.
Google, the archetype of a tech company, falls under Standard Industrial Classification code 7370, or
“Services — computer programming, data processing, etc.,” part of the service sector of the U.S.
economy and the business services industry group
Google LLC (Google), a subsidiary of Alphabet Inc, is a provider of search and advertising services on
the internet. The company's business areas include advertising, search, platforms and operating systems,
and enterprise and hardware products
EXPERT INSIGHTS
Nowhere to Meet? How Google and Others Are Changing How Workers Collaborate
By
Brad Grimes
March 5, 2020
HOK – Open Text Office - Photo courtesy HOK, Credit Richard Johnson Photography
Brad Grimes of AVIXA shares how creating tech-enabled workspaces requires understanding how
people work before understanding how they use technology.
Technology and the workplace are not separate entities. Collaborative technology is part of nearly every
workflow, integrated into the fabric of how people communicate. At the same time, the modern
workplace is sometimes at odds with itself. Designers are tasked with creating spaces that are flexible
but consistent, support open collaboration but deep focus, promote innovation but enable execution. Oh,
and they should include all the cool technology today’s employees expect.
It’s hard to separate technology from people and space, and anyone who tries to design collaborative
technology into a workspace without considering who will use it, where, and why will fail on some
level. When designing workspaces to make the best use of technology, it starts with focusing on
everything.
CEOs aren’t necessarily asking for new technology, explains Byron Tarry, Executive Director of Global
Presence Alliance (GPA), a consortium of firms delivering audiovisual and communications solutions.
“What executives are asking for is the ability to leverage the company’s people to achieve an advantage.
They want to take their organizations’ collaborative culture and get people working together better.”
Google Singapore
That will include ubiquitous technology, but not to the exclusion of thoughtful design.
“It’s changed how we design spaces,” says Kay Sargent, Director of HOK’s Global Workplace practice.
“It’s no longer about butts in seats. It’s about understanding what people do when they go to an office.
We do a pretty good job of anticipating what technology can do, but where we fail is the social aspect.
How do we balance space and technology to create good work experiences?”
Ultimately, to create spaces where workers use collaborative technology to accomplish their goals,
designers, technology integrators, and employees should answer several questions. What is work? What
is a meeting? What needs to be accomplished? How can people, space, and technology support the
goals?
For example, at many organizations, collaborating is not the same as meeting. Workers can collaborate
ad hoc around a laptop computer in a dining hall, and designers can create those spaces to include
supporting technology — Wi-Fi, power, display screens to gather around. But people may not want to
hold a meeting in that same space — to present information or brainstorm in groups. Just because the
technology exists to meet anywhere doesn’t mean that anywhere is a proper meeting space.
Anyone who’s worked in an open office and needed to meet with colleagues — both in-person and via
videoconferencing — and anyone in the same open office who was trying to get work done, knows the
potential downside of such a design.
“One of the drivers of huddle spaces, for example, is the need to reduce noise pollution around where
people work,” says Jenny Hicks, Head of Technology at Midwich, a U.K.-based distributor of
audiovisual and collaborative solutions. “We’re seeing increased demand for special booths for video
conferencing, and interest in modular design—like meeting spaces on casters. Teams can combine them
together to make an ad hoc, larger meeting space.”
Google, a company known for innovat… and a collaborative culture, is trying to drive meetings into
meeting rooms. There are still plenty of casual spaces for collaboration, but as the company grows, it’s
running out of meeting rooms. Rather than adopt the philosophy that technology lets employees meet
anywhere, Google is developing a system of non-traditional, tech-enabled meeting spaces, based in part
on analysis of how its employees work.
whiteboard walls
Fleishman Hillard Office – Photo courtesy HOK, Credit Robery Benson, photographer
“Most Googlers’ work style shifts between focused work and collaboration,” says Gary Keene,
Operations Manager for Googler Engagement. “What we’re finding is that with a lack of meeting room
space, you end up with shadow conferencing—people doing calls at desktops, on their laptops, and in
cafeterias. And while it’s fine to an extent, it begins to become a distraction for people who are doing
focused work.”
For a time, the solution was to have many shared meeting rooms, with simple, intuitive conferencing
systems. The experience was the same in every room; just find one that’s free, turn on the system, and
start meeting.
But even in those situations, meeting spaces can sit idle. And not every team in the organization works
the same or requires the same tools. As a result, Keene says, Google is moving to a meeting space model
based on team needs. The company is giving teams a “space budget”—physical floorspace in otherwise
open work areas—where they can erect a company-provided, modular meeting space. As long as it’s
deployed, the room belongs to the team. If for some reason the team doesn’t need the room anymore, it
can be removed in 24 hours.
“We’ve been supplying modular meeting rooms that we can spin up and redeploy very quickly,” Keene
says. “Within their space budgets, teams can say, ‘We want a four-person meeting room and a phone
booth, please.’ They’re both [videoconferencing]-enabled and maybe the meeting room also has
Jamboard [interactive display]….We’re trying to make meetings and ad hoc collaboration genuinely
frictionless, while at the same time removing the problem of noise distraction in what are predominantly
open-plan offices.”
In the U.K. Google office where Keene works, there are about 2,000 engineers and 150-plus modular
meeting rooms deployed at any one time. They’re made of interchangeable, acoustically treated wood
panels, with privacy glass and a door. The audiovisual technology is straightforward — one or two
screens built into a wooden frame, with hardware and cables laid out neatly in a grid underneath and
covered by a snap-on wooden credenza.
“When we designed the building, we designed a modular ceiling grid for any services that need to run
into a meeting room,” explains Keene. “That means that data, power, and AC can just be snapped in.”
Cisco Waterpark Place – Photo cpurtesy HOK, Credit Tom Arban, photographer
As Google’s example shows, from a technology perspective, the challenge is delivering integrated
solutions that work frictionlessly, whether in modular spaces or wherever a company’s employees
decide to meet.
“The requests we get have changed in the last 18 months,” says Hicks. “Previously, it was all about
larger room systems. But now, if there is dead space in a building, then that’s a potential meeting
space.”
Supporting such impromptu build-outs can have its pitfalls. For example, not every company, facility
manager, or IT department will recognize that where it intends to foster collaboration may not support
the necessary infrastructure. GPA’s Tarry says a customer wanted to outfit more than 350 rooms with
audiovisual systems to handle video communications and collaboration. But when GPA integrators
started doing site inspections, they realized half the rooms designated as meeting spaces needed physical
remediation—conduit, wiring, wall reinforcement, etc.
Google cafe
GPA developed something called Velocity Rooms, which are standardized solutions to support
presentations, conferencing, or collaboration. They include custom components that should work in any
space, regardless of design or construction.
“We need to be able to walk into 99 percent of meeting rooms—sight unseen—and at least get them
working,” Tarry says. “We don’t want to have to touch the rooms physically, yet still know users will be
able to use the tools and collaborate effectively.”
Arriving at the technology solution to support collaboration means learning from users. “We’ve changed
the way we consult with customers,” says Hicks. “Rather than fielding requests for videoconferencing in
a certain number of rooms, we’re focusing less on the [technology] and asking them to go back to staff
and collect feedback about their desired meeting experience, from booking a room, to inviting guests, to
getting network access, to actually running a meeting.”
Hicks says doing this type of needs analysis pays off. Midwich has embarked on several projects in
which taking a user-led approach has significantly altered the solutions that went into those spaces. The
result has been happier customers.
At Google, Keene’s team regularly surveys employees to learn how they work, meet, and collaborate,
and identify obstacles to successful collaboration based on past experiences.
“We don’t view it as an open-office against closed-office argument,” he says. “We ask ourselves how
we can provide a facility that allows individuals to focus when they need to focus and collaborate when
they need to collaborate.”
As critical as technology is to the modern workplace, the spaces where people collaborate need to be
designed around the work, not around the supporting technology. If anything, all the audiovisual
systems associated with conferencing and collaboration need to disappear into the spaces they activate—
or, when not needed, altogether.
Google has a history of engaging in mergers and acquisitions (M&A) to enhance its product offerings,
acquire talent, and expand its market reach. Some notable mergers and acquisitions involving Google
include:
YouTube (2006): Google acquired YouTube, the popular video-sharing platform, for $1.65 billion. This
acquisition allowed Google to enter the online video market and strengthen its position in digital
advertising.
Android (2005): Google acquired Android Inc., the company behind the Android operating system for
mobile devices. This strategic move enabled Google to establish a strong presence in the mobile
industry, eventually leading to the development of the Android OS, which powers a significant portion
of the world's smartphones.
DoubleClick (2007): Google acquired DoubleClick, a provider of online advertising technology and
services, for $3.1 billion. This acquisition expanded Google's advertising business and provided access
to DoubleClick's ad serving and management solutions.
Waze (2013): Google acquired Waze, a crowd-sourced navigation app, for around $1.1 billion. Waze's
real-time traffic data and community-driven features complemented Google Maps, enhancing Google's
mapping services.
Nest Labs (2014): Google acquired Nest Labs, a company known for its smart home products such as
thermostats and smoke detectors, for $3.2 billion. This acquisition allowed Google to enter the
burgeoning Internet of Things (IoT) market and expand its presence in connected home technology.
Fitbit (2019): Google acquired Fitbit, a manufacturer of wearable fitness trackers, for $2.1 billion. This
acquisition aimed to strengthen Google's presence in the wearables market and complement its existing
health and fitness initiatives.
These are just a few examples of Google's M&A activities over the years. Google continues to pursue
strategic acquisitions to drive innovation, diversify its product offerings, and maintain its competitive
edge in various industries.
OBJECTIVES
1. Organize the World’s Information: Google's primary mission is to organize the world's information and
make it universally accessible and useful. This involves continuous improvement of its search algorithms,
expanding its knowledge base, and enhancing the user experience.
3. Enhance User Experience: Google aims to provide a seamless and intuitive user experience across its
products and services. This includes ensuring that its platforms, like Google Search, YouTube, and Google
Maps, are user-friendly and efficient.
4. Digital Transformation: Google supports businesses and individuals in their digital transformation
journeys. This involves offering tools and platforms like Google Cloud, Google Workspace, and various
advertising solutions to help businesses operate more efficiently and reach their audiences effectively.
5. Sustainability and Corporate Responsibility: Google is committed to sustainability and reducing its
environmental footprint. This includes initiatives like achieving carbon neutrality, investing in renewable
Energy and promoting sustainable practices within the company and its supply chain.
6. Global Connectivity: Google seeks to increase global connectivity through projects like Google Fiber and
initiatives to expand internet access in underserved regions. This aligns with their broader goal of making
information accessible to everyone.
7. Privacy and Security: Ensuring the privacy and security of user data is a top priority for Google. The
company continuously works on improving its security measures, data protection policies, and providing
users with transparency and control over their data.
8. Community and Social Impact: Google engages in various initiatives to support communities and drive
positive social impact. This includes investments in education, community grants, disaster relief efforts, and
partnerships with non-profits.
These objectives reflect Google's commitment to innovation, user satisfaction, corporate responsibility, and
CHAPTER - 02
ORGANISATIONAL STRUCTURE
Function-Based Structure:
Engineering: Focuses on product development, research, and innovation. This includes software engineering, hardware
engineering, and technical infrastructure.
Legal: Oversees legal affairs, regulatory compliance, and intellectual property management.
Product-Based Structure:
Google’s organizational structure is also segmented based on its product lines. This includes dedicated teams for
Geographical Divisions:
Google operates globally, and its structure includes regional divisions to manage operations in different parts of the world.
This allows the company to address regional market needs and comply with local regulations.
Alphabet Structure:
Since the creation of Alphabet Inc. as the parent company, Google's structure includes a clear division between Google and
other Alphabet subsidiaries. Alphabet oversees Google and other businesses that are separate from Google's core internet
products.
Leadership:
CEO: Sundar Pichai, who oversees the overall strategic direction and operations of Google.
Senior Vice Presidents (SVPs) and Vice Presidents (VPs): Responsible for leading specific functions or product areas.
Directors and Managers: Oversee day-to-day operations within their respective departments or product lines.
Cross-Functional Teams:
Google encourages collaboration through cross-functional teams that bring together experts from different areas to work on
specific projects. This promotes innovation and ensures that diverse perspectives are considered in decision-making processes.
Google's strategic direction is also influenced by Alphabet’s board of directors, which provides oversight and governance
GEOGRAPHICAL FOOTPRINT
North America:
United States: Google's global headquarters is in Mountain View, California (the Googleplex). The company has
multiple offices across the country, including significant campuses in New York City, Austin, and Seattle.
Europe: Key offices are located in London, Dublin (the European headquarters), Zurich, Paris, and Munich. Google has a
significant presence across various European countries.
Africa: Offices in Nairobi, Lagos, and Johannesburg, supporting initiatives to expand internet access and digital skills.
Asia-Pacific (APAC):
Asia: Major offices in Tokyo, Seoul, Beijing, Shanghai, Singapore (the APAC headquarters), and Bangalore. Google has a
strong presence in India, Japan, China, and other key Asian markets.
Latin America:
Brazil: Offices in São Paulo (the regional headquarters) and Belo Horizonte.
Data Centers: Google operates data centers across various locations to support its global operations, ensuring low latency
and high availability of its services. Key data centers are located in:
Research and Development (R&D) Centers: Google has R&D centers around the world, including in the United States
, Canada, United Kingdom, Israel, India, Japan, and China. These centers focus on developing new technologies and
innovations.
Project Loon: Aimed at providing internet access to remote areas via high-altitude balloons.
Google Station: Offering free Wi-Fi in public places, initially launched in India and expanded to other countries.
- Hardware Engineering: Design and production of hardware products like Pixel phones and Google Home
devices.
- Research and Development (R&D): Focus on innovation and development of new technologies, including AI
2. Product Management:
- Responsible for the strategic planning, development, and lifecycle management of Google’s various products
and services.
- Works closely with engineering, marketing, and sales teams to ensure product success.
Sales: Manages advertising sales, partnerships, and customer relationships. This includes Google Ads,
-Marketing: Promotes Google’s products and services through various channels, manages brand image, and
4. Finance:
- Legal Affairs: Provides legal support, manages intellectual property, and handles litigation.
- Employee Relations: Addressing employee concerns and fostering a positive workplace culture.
7. Operations:
- Supply Chain Management: Overseeing the procurement and distribution of materials and products.
8. Customer Support:
- Managing help centers, online support forums, and customer service teams.
- Ensuring clear and effective communication with stakeholders, including employees, customers, and investors.
- Developing and implementing initiatives focused on environmental sustainability and social impact.
- Managing the physical and technical infrastructure that supports Google’s services.
These functional areas work collaboratively to achieve Google’s overall objectives, drive innovation, and
CHAPTER 03
PRODUCT LINE
1. Google Search & Its features — Google search is the most popular search engine on the Web.
3. Android — Android is a software stack for mobile devices that includes an operating system , middleware and
key applications.
6. Android Pay — The simple and secure way to pay with your Android phone.
7. Android TV — Android TV delivers a world of content, apps and games to your living room.
8. Android Wear — Android Wear smartwatches let you track your fitness, glance at alerts & messages, and
ask Google for help — right on your wrist.
9. Blogger — A free blog publishing tool for easy sharing of your thoughts with the world.
Advertising
Google generates most of its revenues from advertising. This includes sales of apps, purchases
made in-app, digital content products on Google and YouTube, Android and licensing and service
fees, including fees received for Google Cloud offerings. Forty-six percent of this profit was from
clicks (cost per clicks), amounting to US$109,652 million in 2017. This includes three principal
methods, namely AdMob, AdSense (such as AdSense for Content, AdSense for Search, etc.)
In addition to its own algorithms for understanding search requests, Google uses technology its
acquisition of DoubleClick, to project user interest and target advertising to the search context and the
user history.
In 2007, Google launched "AdSense for Mobile", taking advantage of the emerging mobile advertising
market.
Google Analytics allows website owners to track where and how people use their website, for example by
examining
Click rates for all the links on a page. Google advertisements can be placed on third-party websites in a two-
program. Google Ads allows advertisers to display their advertisements in the Google content network,
through a cost-per-click scheme. The sister service, Google AdSense, allows website owners to display these
advertisements on their website and earn money every time ads are clicked. One of the criticisms of this
which occurs when a person or automated script clicks on advertisements without being interested in the product,
causing the advertiser to pay money to Google unduly. Industry reports in 2006 claimed that approximately 14 to 20
percent of clicks were fraudulent or invalid Google Search Console (rebranded from Google Webmaster Tools in
May 2015) allows webmasters to check the sitemap, crawl rate, and for security issues of their websites, as well as
Consumer services
Google offers Gmail for email Google Calendar for time-management and scheduling, Google
Maps for mapping, navigation and satellite imagery Google Drive for cloud storage of files Google
Docs, Sheets and Slides for productivity Google Photos for photo storage and sharing Google
Keep for note-taking Google Translate for language translation YouTube for video viewing and
sharing Google My Business for managing public business information and Duo for social
interaction In March 2019, Google unveiled a cloud gaming service named Stadia A job search product
has also existed since before 2017, Google for Jobs is an enhanced search feature that aggregates
listings from job boards and career sites
Some Google services are not web-based. Google Earth, launched in 2005, allowed users to see high-
definition satellite pictures from all over the world for free through a client software downloaded to
their computers
Software
o Google develops the Android mobile operating system as well as
o its smartwatch, television, car and Internet of things-enabled smart devices variations.
o It also develops the Google Chrome web browser, and ChromeOS, an operating system
based on Chrome.
o Hardware
o In January 2010, Google released Nexus One, the first Android phone under its own brand It spawned a
number of phones and tablets under the "Nexus" branding until its eventual discontinuation in 2016,
replaced by a new brand called Pixel.[166]
o In July 2013, Google introduced the Chromecast dongle, which allows users to stream content from their
smartphones to televisions.
o In June 2014, Google announced Google Cardboard, a simple cardboard viewer that lets the user place their
smartphone in a special front compartment to view virtual reality (VR) media.
PUNCH LINE
Google's current slogan is "Do the right thing," which reflects the company's emphasis on ethical
behavior and corporate responsibility. This replaced their earlier slogan "Don't be evil," which was
part of their corporate code of conduct and aimed to highlight their commitment to ethical practices
LOGO
TECHNOLOGICAL DEVELOPMENT
AI and Machine Learning: Development of AI frameworks like TensorFlow, which is widely used in the
industry for machine learning applications.Cloud Computing:
Google Cloud Platform (GCP): Offers a range of cloud services, including computing, data storage
and machine learning tools, competing with AWS and Microsoft Azure.
BigQuery: A fully-managed, serverless data warehouse that allows for super-fast SQL queries using the
processing power of Google's infrastructure.
Android: The most popular mobile operating system globally, continuously updated with new features,
Chrome OS: A lightweight operating system for laptops and desktops, designed to work seamlessly
Hardware:
Pixel Devices: Smartphones and other devices like the Pixelbook and Pixel Slate, which showcase Google's
integration of hardware and software.
Google Nest: Smart home products, including smart speakers, displays, thermostats, and security cameras.
Autonomous Vehicles:
Waymo: A subsidiary focused on developing self-driving car technology, regarded as one of the leaders
Google Quantum AI: Research in quantum computing, aiming to solve complex problems beyond the
capability of classical computers. They achieved a milestone with "quantum supremacy" in 2019.
Google Lens: Uses computer vision to provide contextual information about objects in the real world
Google ARCore: A platform for building augmented reality experiences on Android devices.
Google Health: Initiatives in digital health records, AI-powered diagnostics, and partnerships with
healthcare providers.
Verily: Focuses on health research and innovation, including projects like the Study Watch and the Verily
COVID-19 Testing Initiative.
Google Workspace (formerly G Suite): A collection of productivity and collaboration tools, including Gmail,
Docs, Drive, and Meet.
YouTube: Continues to innovate with new features like Shorts, a TikTok competitor, and advancements in
video compression and streaming technology.
CHAPTER 04
SWOT ANALYSIS
Strengths
Market Leadership: Dominance in the search engine market with over 90% market share globally.
Innovation and R&D: Strong focus on innovation with significant investments in research and development.
Cutting-edge technologies in AI, machine learning, quantum computing, and autonomous driving.
Brand Recognition: One of the most recognized and valuable brands in the world.
Diverse Product Portfolio: Wide range of products and services including Google Search, Android, Google
Cloud, YouTube, and Google Workspace. Integration of hardware (Pixel devices, Google Nest) with software
services.
Global Reach: Presence in nearly every country, serving billions of users worldwide.
Weaknesses
Dependency on Advertising: Majority of revenue comes from advertising, making the company vulnerable to
fluctuations in the advertising market. Potential over-reliance on a single revenue stream.
Privacy Concerns: Ongoing issues and scrutiny related to data privacy and user data handling.Fines and legal
challenges from various regulatory bodies.
Complex Organizational Structure: Large and complex structure may lead to inefficiencies and slower
decision-making processes.
Opportunities
Expansion in Emerging Markets: Growing internet penetration in emerging markets presents opportunities for
user base expansion. Potential for increased adoption of Android devices and Google services in these regions.
Increasing demand for cloud services offers significant growth potential for Google Cloud Platform (GCP).
Opportunities to capture market share from competitors like AWS and Microsoft Azure.
Continued advancements in AI and ML can lead to new products and services. Enhancements in existing services
Autonomous Vehicles: Progress in autonomous driving technology through Waymo could revolutionize
Threats
Regulatory Challenges: Increasing regulation and antitrust scrutiny in the US, EU, and other regions.
Intense Competition: Strong competition from other tech giants like Amazon, Microsoft, Apple, and Facebook.
Cybersecurity Risks: Constant threat of cyber attacks and data breaches. Necessity to continuously invest in
cybersecurity measures to protect user data and maintain trust.
Strategy.
Google core business strategy is business diversification and introduction of new products and services in a
regular manner. Google business strategy is also based on the development of a closed eco-system to motivate
customers to use greater range of products and services. Customers usually enter this ecosystem through using
Chrome browser, watching YouTube videos or using Gmail. In no time, they are prompted to use additional
services such as Drive, Play, Calendar, Blogger and others. Alphabet Inc., Google’s parent company also uses
acquisitions business strategy extensively and more than 200 companies and 30 acquisitions were made in 2015
and 2016 alone.
Structure
Google was restructured in 2015 to become a wholly owned subsidiary of a newly established parent company
Alphabet Inc. Under the new structure, the company is divided into a number of divisions and each division is
positioned as a separate brand such as Google, Calico, Nest, Access (Fiber) and others
The new structure helps the company to move beyond search engine business and to engage in diversification
Systems
Google operations rely on a wide range of systems such as employee recruitment and selection system, team
development and orientation system, transaction processing systems, customer relationship management
system, business intelligence system, knowledge management system and others. Additionally, ranking
of web-pages according to search queries conducted by Google algorithm is a critically important system for the
business.
Style
Management/leadership
style
Google has a participative leadership style. Through a participative leadership style, Google is able to engage
and involve its employees in decision-making processes and managerial decisions. This also allows the
leadership to regularly interact with the employees and different managerial groups to identify any potential
conflicts for resolution, as well as for feedback regarding strategic tactics and operations. Through its
participative leadership, Google is able to enhance employee motivation, and increase organizational
commitment and ownership amongst employees as well as other stakeholders.
Staff
Employee skill level vs business goals
Google has a sufficient number of employees employed across its global operations. Employees for different job
roles and positions are hired internally as well as externally – depending on the urgency and the skill levels
required. Based on this, it is seen that Google has employees who are skilled as per the requirements of their job
roles and positions. All employees are given in house training to familiarize themselves with the company and
its values. External training along with in-house training is provided for skill level enhancement.All job roles
and positions are designed to facilitate the achievement business goals, and as such, employee skill level at
Google is sufficient to achieve the business goals of the company.
Systems
Google operations rely on a wide range of systems such as employee recruitment and selection system,
team development and orientation system, transaction processing systems, customer relationship
management system, business intelligence system, knowledge management system and others.
Additionally, ranking of web-pages according to search queries conducted by Google algorithm is a
critically important system for the business.
Style
Management/leadership
style
Google has a participative leadership style. Through a participative leadership style, Google is able to
engage and involve its employees in decision-making processes and managerial decisions. This also
allows the leadership to regularly interact with the employees and different managerial groups to
identify any potential conflicts for resolution, as well as for feedback regarding strategic tactics and
operations. Through its participative leadership, Google is able to enhance employee motivation, and
increase organizational commitment and ownership amongst employees as well as other stakeholders.
Staff
Employee skill level vs business goals
Google has a sufficient number of employees employed across its global operations. Employees for
different job roles and positions are hired internally as well as externally – depending on the urgency
and the skill levels required. Based on this, it is seen that Google has employees who are skilled as per
the requirements of their job roles and positions. All employees are given in house training to familiarize
themselves with the company and its values. External training along with in-house training is provided
for skill level enhancement.All job roles and positions are designed to facilitate the achievement
business goals, and as such, employee skill level at Google is sufficient to achieve the business goals of
the company.
Skill
Employee skills
Google has a commendable workforce, with high skills and capacities. All employees are recruited
based on their merit and qualifications. Google prides itself on hiring the best professionals and
grooming them further to facilitate growth and development
If you are looking to get to know about the profitability, attractiveness as well as the competition
intensity of your concerned industry, this model is the best option for you. Here is the short overview of
each force of the model to proffer you a proper understanding about this and also the example of its
implementation on Google.
Competitive Rivalry
This force of this model tells us about our competitors in the concerned industry so that we could
understand all the threats related to it and we could prepare and mold ourselves accordingly. As clearly
mentioned above, the Google faces really tough and strong competition. As per porter’s five forces
model, the tough competition limits the firm’s growth. What are the external factors that are a part of
such a strong competition against Google? There are three most common external factors, which are,
high firm’s diversity, a large number of firms as well as small switching costs.
What are the main competitors against Google? Being one of the largest search engines that are widely
being used around the world, the Google has a number of a competitor, for instance, Yahoo, Apple,
Bing, Comcast and much more. The Biggest service provider is still under development as it proffers
the Google Fiber, Google Class, as well as Chromecast. The main reason for which it faces a tough
competition is the low switching costs as it is really very easy for all the users to switch to the other
competitors.
This force of the model tells us about how easy or difficult is it for the new entrants to enter into the
concerned market. The reason is that the power of the company definitely has a huge impact of it as
newcomers come to the concerned marketplace for the reason that the powerful and effective
competitors can definitely weaken the company’s position in its market.
This force is moderate for Google. How?The cost of starting up a business for any new firm is not so
high so it is really easy and simple for the other firms to enter the concerned marketplace and compete
with Google. Also, it is not a hard thing to proffer the utmost satisfaction to the regulatory requirements
of the users so the new entrants can easily get the high reputation to compete well against Google.
The television, printing media, radio as well as lots of other advertising channels serve as the basis for
creating the threat of substitution for the Google but up to some moderate level. The two major external
factors that contribute are the availability of substitutes in large number as well as the less switching
costs. Especially the one that is listed later, i.e. low switching cost makes it really unproblematic for the
customers to switch to other services as they have a number of options available in this scenario.
References
Dess, G.G. and Davis, P.S., 1984. Porter’s (1980) generic strategies as determinants of strategic group
membership and organizational performance. Academy of Management journal, 27(3), pp.467-488.
Hlavacka, S., Bacharova, L., Rusinko, V. and Wagner, R., 2001. Performance implications of Porter’s
generic strategies in Slovak hospitals. Journal of Management in Medicine, 15(1)
CHAPTER 05
Gross Profit Margin: Alphabet maintains high gross profit margins, reflecting the scalability and efficiency of its
digital advertising model.
Operating Margin: Reflects Alphabet’s ability to control operating expenses relative to its revenue. High operating
margins are indicative of strong cost management.
Net Income: Consistently high net income highlights strong overall profitability. This is influenced by revenue
growth and operational efficiency.
Balance Sheet Analysis
Assets:
Total Assets: Alphabet’s total assets are dominated by cash and cash equivalents, marketable securities, and
significant investments in property, plant, and equipment (data centers, offices, etc.).
Intangible Assets: Include patents, trademarks, and goodwill, especially from acquisitions.
Liabilities:
Current Liabilities: Manageable levels of short-term debt and accounts payable, reflecting Alphabet’s strong
liquidity position.
Long-term Liabilities: Includes long-term debt and deferred tax liabilities, but Alphabet generally has a low debt-
to-equity ratio, indicating financial stability.
Equity:
Shareholder Equity: Reflects retained earnings and additional paid-in capital. Alphabet’s strong equity base is a
result of its consistent profitability and conservative dividend policy.
Cash Flow Statement Analysis
Operating Cash Flow:
Cash Flow from Operations: Strong and growing cash flow from operations, driven by high net income and
efficient working capital management.
Capital Expenditures: Significant investments in infrastructure, especially data centers, which are crucial for
supporting Google’s services.
Investing Cash Flow:
Investments: Includes acquisitions, purchase of marketable securities, and capital expenditures. Alphabet invests
heavily in R&D and strategic acquisitions.
Disposals: Occasionally sells investments or divests non-core assets.
Financing Cash Flow:
Debt Issuance/Repayment: Alphabet’s financing activities include issuing debt when necessary, but it often relies
more on its substantial cash reserves.
Stock Repurchases: Engages in stock buybacks to return value to shareholders and manage dilution.
Liquidity Ratios:
Current Ratio: Measures Alphabet’s ability to cover short-term liabilities with short-term assets. A high current ratio
indicates strong liquidity.
Quick Ratio: Similar to the current ratio but excludes inventory, providing a more stringent test of liquidity.
Profitability Ratios:
Return on Assets (ROA): Indicates how efficiently Alphabet uses its assets to generate profit.
Return on Equity (ROE): Measures profitability relative to shareholder equity. High ROE reflects effective
management and strong profitability.
Leverage Ratios:
Debt-to-Equity Ratio: Alphabet typically maintains a low debt-to-equity ratio, indicating prudent use of leverage.
Interest Coverage Ratio: Measures Alphabet’s ability to pay interest on its outstanding debt. A high ratio indicates
strong earnings relative to interest obligations.
Summary
Alphabet Inc.’s financial statements reflect a robust and growing company with strong revenue growth, high
profitability, and substantial cash reserves. Its low leverage and high liquidity provide a stable financial
foundation, while significant investments in technology and infrastructure support future growth. The company’s
diversified revenue streams, particularly the growth in Google Cloud and other non-advertising segments, are
positive signs for long-term sustainability and reduced reliance on advertising revenue.
5 YEARS PROFITABILITY
The financial performance of Alphabet Inc. (Google's parent company) over the past five years reflects significant
growth in revenue and profitability, despite some fluctuations in net income.
Revenue Growth:
The revenue growth has been robust, with the most notable increase occurring between 2020 and 2021, where it
jumped by over 41% (Stock Analysis) (Alphabet Investor Relations).
Net Income:
Net income saw a significant rise in 2021 but decreased in 2022. However, it bounced back in 2023, reflecting strong
operational efficiency and cost management (SEC.gov) (Alphabet Investor Relations).
Operating Income:
Operating income has steadily increased, highlighting the company’s ability to manage its operating expenses
while boosting revenue (Stock Analysis) (Alphabet Investor Relations).
EPS reflects the profitability available to shareholders and shows consistent growth, especially in 2023 after a
dip in 2022 (Stock Analysis) (Alphabet Investor Relations).
Free cash flow, which indicates the cash available after capital expenditures, has also shown a strong upward
trend, supporting further investments and shareholder returns (Stock Analysis) (Alphabet Investor Relations).
2023 Google Cloud Partner of the Year Awards: Recognized for its exceptional solutions and innovative practices
across several categories including Industry Solutions, Application Development, and Data Analytics.
2022 Google Cloud Specialization Partner of the Year for Security: Awarded for their outstanding performance in
providing security solutions.
2023 Sustainability Report: Highlighted Google's progress towards achieving net-zero carbon emissions, water
stewardship, and circular economy initiatives. This includes significant reductions in carbon footprints and
advancements in renewable energy use (Sustainability).
Gemini AI Model: In 2023, Google introduced the Gemini AI, their most capable and flexible AI model, which
has been integrated into various applications such as Bard and Google Cloud services (blog.google).
Google Pixel Series: The introduction of Pixel Fold, Pixel 7a, and Pixel 8 series, which included the first
Industry Leadership:
Premier Partner Awards: Google's annual recognition for excellence in various categories like Brand Awareness,
Lead Generation, Online Sales, App Growth, and Workplace Excellence. This awards program highlights
outstanding work in digital marketing and advertising (Premier Partner Awards 2023).
Crisis Response and Safety: Google has launched tools like extreme heat alerts, expanded flood forecasting, and a
Pollen API, which aids in providing timely information about environmental conditions (blog.google).
CONCLUSION
The protection of your data is a primary design consideration for all of Google’s infrastructure, products
and personnel operations. We believe that Google can offer a level of protection that very few public
cloud providers or private enterprise IT teams can match.
Google designed Google Workspace to meet stringent privacy and security standards based industry
best practices. Google has strong contractual commitments regarding data ownership, data use,
security, transparency, and accountability. These commitments ensure you maintain control over your
data and how it is processed, including the assurance that your data is not used for advertising or any
purpose other than to deliver Google Cloud services. In addition, we give you the tools you need to
help meet your compliance and reporting requirements.
Furthermore, because protecting data is core to Google Workspace, we can make extensive
investments in security, resources and expertise at a scale that others cannot. Our investment frees
you to focus on your business and innovation. Google’s operations and collaboration with the security
research community also enable us to address vulnerabilities quickly or prevent them entirely.