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Digital Services - BDO India
Digital Services - BDO India
BDO IN INDIA
2024
ABOUT BDO
ABOUT BDO
GLOBAL REVENUE
1963 1973 1979 1988 1993 2002 2010 2013 2016 2018 2019 2020 2021
Formation of Increasing BDO goes BDO’s On its 30th BDO’s mission The BDO brand BDO BDO BDO global BDO global BDO global BDO global
BSIG (Binder degree of worldwide International anniversary, is to be a is strengthened celebrates announces a revenues reach revenues revenues reach revenues reach
Seidman European with a global- Secretariat is BDO is worldwide when all the 50th worldwide US$ 9 billion; reach US$ 9.6 US$ 10.3 billion US$ 11.8
International economic local name relocated to represented in network of member firms anniversary technology BDO wins the billion / € 8.5 representing billion,
Group), the integration concept; BDO Brussels from 66 countries professional adopt the single of its and services IAB Network of billion, re- further growth representing
forerunner to leads to the replaces BSIG Amsterdam. A with 496 firms serving global trading founding collaboration the Year Award presenting a of 7.8% further growth
BDO formation of corporate offices global and name, BDO, and with Microsoft for the third year-on-year Founding firm of 10.8%.
Binder Dijker visual identity national a new visual time growth of BDO Germany Founding firm
Otte & Co. and a new BDO businesses, identity is 10.1% at celebrates BDO Canada
(BDO), logo are specialising in rolled out constant 100-year celebrates 100-
headquartered introduced growing exchange anniversary year
in Britain, the businesses and rates anniversary
Netherlands the people
and West behind them
Germany
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GLOBAL INDUSTRY PROGRAMME
Financial
Services
7
Renewables
GLOBAL Public
INDUSTRIES Sector
Private
GLOBAL KEY ACCOUNT MANAGEMENT Equity
(KAM) PLANNING, FACILITATED
INDUSTRY MEETINGS TO SHARE, Real Estate
SUPPORT AND CHALLENGE &
Construction
Technology, Life Sciences, Media &
Entertainment, Telecommunications
Natural
Resources
6
BDO IN INDIA
7500+ 12 18
87% SERVICE DELIVERY
OF OUR CLIENTS ARE SATISFIED WITH OUR
STAFF CITIES OFFICES
AS ONE OF THE LEADING PROFESSIONAL SERVICES FIRMS IN THE COUNTRY, WE’VE EXPANDED
OUR TALENT POOL OVER THE LAST 10 YEARS, BRINGING ON BOARD DOMAIN EXPERTS AND
BUSINESS PROFESSIONALS TO OFFER OUR CLIENTS ADVICE THAT IS ASTUTE AND SUSTAINABLE.
OUR ROBUST INDIA PRACTICE IS LED BY AN EXPERIENCED PARTNER & DIRECTOR GROUP WITH
BUSINESS FORESIGHT AND EXPERTISE ACROSS INDUSTRIES.
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OUR SERVICES
Accounting Advisory Services TAX & REGULATORY SERVICES BUSINESS ADVISORY SERVICES Finance and Accounting Digital Services
Financial Statement Audit and Corporate Tax Services Forensics Outsourcing Technology Products and
Attestation Services Financial Services Tax Government Advisory Global Outsourcing Solutions
Global Employer Services IT Risk Advisory & Assurance Human Resource Outsourcing
International Tax Services Management Consulting Payroll Management and
Private Client Services Risk Advisory Services Compliance Services
Tax Outsourcing Sustainability & ESG Secretarial Services and
Transfer Pricing
Compliance Management
DEAL ADVISORY SERVICES Shared Service Centre Services
INDIRECT TAX Business Restructuring Services
Customs & International Trade Corporate Finance and
Goods & Services Tax (GST) Investment Banking
Indirect Tax Assessment & Deal Value Creation
Litigation Assistance Financial Due Diligence
Tax Technology M&A Tax and Regulatory
Strategy & Commercial Due
Diligence
Valuations
9
DIGITAL SERVICES
OUR DIGITAL PHILOSOPHY
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DIGITAL SERVICES PORTFOLIO
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DIGITAL SERVICES PORTFOLIO
AN OVERVIEW
Digital Strategy Security & Governance User Journey Transformation Data Strategy & Architecture Application Development
Business Technology Alignment Emerging Technology Advanced Analytics (AI/ML) Cloud Services
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DIGITAL SERVICES PORTFOLIO
BUSINESS ANALYTICS
We help unlock the value of data and build data-led-decisioning culture by generating meaningful actionable
insights through the use of traditional technologies and advanced analytics (AI/ML).
We assist with creating a data We help maximize the value of “Seeing is believing” suggests to We help organizations accelerate
strategy and setting up the right data and use data for decision- believe something visualize first. successful digital transformations
data architecture by analyzing making by organizing and We help organizations make by analysing analytics maturity
your current state and defining controlling data resources so that faster and better decisions by and select next generation AI/ML
relevant data across the it is accessible, reliable, and visualizing the right KPIs and technologies and build pragmatic
organization to optimize business timely harnessing business relevant AI/ML solutions to balance
performance intelligence innovation and ROI
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ANALYTICS OFFERINGS
OUR DATA ANALYTICS OFFERINGS HELP CLINETS WITH TRUST-BASED SOLUTIONS
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TEAM & CLIENT CREDENTIALS
WE HAVE THE RIGHT PEOPLE TO ASSIST YOU
TEAM
With a passion for innovation and tech, our team of technical and technology experts draw on years of experience, bringing to fore practical expertise and
learnings that help create a conducive ecosystem for novel ideas and solutions that benefit our clients and enhance their transformation journeys.
350+ technology professionals, distributed across different locations, working together to deliver exceptional client service
27%
22%
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DIGITAL SERVICES
REPRESENTATIVE CLIENT CREDENTIALS
A leading global services company A leading middle east payment processing company
Automation and dashboarding assessment to reduce the Digital program office management for a complex portfolio of
management reporting effort by 30% 100+ projects
A high growth non-banking financial services company Leading Indian manufacturing company
Finance functional transformation and implementation of Automated MIS reporting by developing Finance dashboards in
Microsoft Business Central Power BI by leveraging enterprise data
Future state architecture definition to support 5X growth in loan Management KPI definition and dashboard development using
book Power BI
Analytics solution to improve recoveries and reduce defaults Business case for online marketplace for learning industry
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DIGITAL SERVICES
REPRESENTATIVE CLIENT CREDENTIALS (cont.)
The third largest private-sector bank in India A large oil and gas conglomerate in Saudi Arabia
Leading asset management company in India Several multinationals outsourcing companies with offices in US
and India
Cyber security and System audit as per SEBI requirements SOC 2 Type I and Type II Attestations
An umbrella organisation for operating retail payments & Large UAE based Bank
settlement systems in India
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ANALYTICS CENTER OF EXCELLENCE (COE)
ANALYTICS CENTER OF EXCELLENCE (COE)
AN OVERVIEW
•Analytics CoE refers to a centralized team •It’s a channel leveraging which project
or department within an organization that is managers, customers, line managers, etc.
responsible for promoting and facilitating can fulfill and improve business initiatives
the effective use of analytics and data- and their outcomes.
driven decision-making across the entire •It’s an updated knowledge repository that
organization. continuously generates and refreshes
•Its main purpose is to identify, develop, and knowledge, skills, practices and serves to
establish cross-functional processes and guide the business users.
harness the expertise and knowledge of What is Why do
resources to provide tangible business
benefits. it? we need it?
Analytics
CoE
What When
benefits should we
• Improved data quality and governance we get? set up? • Need to accelerate go-to-market
•Enhanced data-driven decision-making •Make analytics accessible to all business
•Increased efficiency and productivity departments
•Greater collaboration and sharing of best •Standardize analytics tools across the
practices organization for increased adoption
•Enhanced ability to attract and retain top •Discover ways to transform operations,
talent products, markets and eliminate operational
redundancies
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ANALYTICS CENTER OF EXCELLENCE (COE)
BUILDING ANALYTICS CAPABILITIES – A JOURNEY FORM HINDSIGHT TO FORESIGHT
High
Whether at Low level or
What should
High, make sure to build
we do about it?
capabilities around tangible
Business Value
Analytics
Maturity Advanced Analytics
Curve Low
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ANALYTICS CENTER OF EXCELLENCE (COE)
DELIVERING ANALYTICS CAPABILITIES – BUILD-OPERATE-TRANSFER (BOT) MODEL
Traditional outsourcing model • Within a BOT model, a company can enlist the help of a partner to stand
• well-recognized driver in reducing up, stabilize, transform, and eventually transition back the delivery
center.
costs and increasing service levels
• Leveraging a BOT approach can bring market-leading expertise to a
while enabling a business to focus complex service delivery solution and allow for an organization to still
on its core functions access and eventually acquire new service delivery capabilities.
• Particularly in times when preserving liquidity and building resiliency are
In-house delivery model of critical importance, the BOT approach can provide control to a
• provides the opportunity to company without having to sacrifice return on value or time to maturity.
retain control and develop
Mobilise Build Team Mobilise Operate Team Mobilise Client Team
service capabilities internally
Efforts
Client Resources
Build-Operate-Transfer (BOT) model
• a hybrid option that offers the ability
to acquire essential
• business capabilities and the Operate
advantages of outsourcing without
sacrificing control, time, and resources Build Transfer
to build on your own
Time
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ANALYTICS CENTER OF EXCELLENCE (COE)
TRANSFORMING ANALYTICS CAPABILITIES USING A COLLABORATIVE APPROACH
What do we do?
We help clients reimagine their analytics capabilities and change their
organizational mindset while delivering desired business objectives
How do we do it?
We achieve this by using a collaborative and agile approach that
involves parallel tracks for targeted capability building and execution
Investments in
of prioritized business use cases Analytics capability
solutions to development to
What does it result in? prioritized
business
enable solutions
to priority
opportunities business
problems
COLLABORATIVE APPROACH
Revenue Cost Risk Competitive
Growth Reduction Management Advantage
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WHY BDO
OUR BRAND PROMISE
by providing a level of global expertise combined with a local understanding of our clients’ needs
The global organisation has strong national We offer sensible, actionable advice grounded
BDO has a track record in supporting the
roots and our firms are experts in their local in local knowledge and backed by regional and
international expansion of our clients
markets local experience
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WHY BDO
LEADING ADVISER TO THE MID-MARKET WITH CLIENT SERVICE AT THE HEART
A GLOBAL ORGANISATION YOU A DEDICATED AND INNOVATIVE PROVEN SECTOR VALUE FOR FEES TO SUIT
KNOW CAN DELIVER ACCESSIBLE TEAM SERVICES EXPERIENCE YOUR NEEDS
▪ BDO has 50 years of ▪ High level of involvement ▪ Flexible approach and ▪ Our team brings in broad- ▪ Openness and transparency
experience delivering from partners/ directors methodology to manage the based experience, in pricing our work; no
accounting, advisory, tax, ▪ Access to specialised engagement efficiently knowledge and business surprises
business services and services teams ▪ Ideas for business. savvy approach to our clients ▪ Client service plan
consulting services ▪ Dedicated project improvements throughout ▪ Our professionals are well designed to identify and
▪ We know your businesses and management support to the engagement versed with the challenges track issues and
are poised to address your ensure deadlines are met faced in your industry opportunities
immediate and long-term and any potential issues are including new legislations
service needs highlighted early on and regulations
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AWARDS & ACCOLADES
BDO GLOBAL
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AWARDS & ACCOLADES
BDO GLOBAL
The study MyImage Revision BDO in Hong Kong were awarded BDO in France has obtained the first
BDO in Austria won an award as FOCUS-BUSINESS has named BDO in
(Accounting)* sends BDO in the Gold Award for Best Client place in the ranking of the
best recruiter and as ‘Tax Germany as the country’s best
Denmark to the top of the customer Service for the third consecutive companies offering fast evolution
Advisor of the Year in 2021’ employer in the industry.
satisfaction list. year, organised by HR magazine opportunities
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AWARDS & ACCOLADES
BDO IN INDIA
#5 for PE and #3 for M&A deals Leading Transfer Pricing firm Leading Tax firm Tax Innovator of the year
on the League Table
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APPENDIX – DIGITAL SERVICES DETAILS
DIGITAL SERVICES PORTFOLIO
DIGITAL STRATEGY & TRANSFORMATION
We help clients understand how technology can be integrated into their processes and assist in building
practical, financially responsible, fit for purpose digital strategies and solutions for their business.
We help organisations We bring structure and We leverage best practices We bridge the gap We assist organisations in
assess current state digital predictability to the from available between business and documenting solution
maturity, analyse innovation process by methodologies and provide technology teams and requirements, conducting
competitive & market generating and evaluating specialised digital program create a shared detailed due diligence,
forces and define the ideas internally and management to realise understanding of the and identifying the best fit
digital strategy & externally, focusing tangible value priorities, requirements, vendor/software option
implementation playbook energies on potential and risks by interpreting
winners them in a common
language
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DIGITAL SERVICES PORTFOLIO
CYBER SECURITY
We help our clients throughout their cyber security journey, enabling them to build resilience and meet the
needs of the evolving landscape in a safe and secure manner.
We assist with the setup We build robust & secure We implement security We help organisations We detect and assist
of organisation wide cyber frameworks, to meet the technologies to exploit minimise the risks arising organisations in responding
security programs, data protection and maximum technology while using emerging to cyber threats using our
perform risk assessment, privacy objectives of an potentials through secured technologies, like AI/ML, cyber security operations
define cyber governance organisation ways and assist cloud, BOTS and robotics centre and forensic
and frameworks using organisations in creating a capabilities which include
leading industry practices cyber culture pre, post and during
like ISO, NIST incident support
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DIGITAL SERVICES PORTFOLIO
BUSINESS PROCESS MANAGEMENT
We help clients visualise user journeys and underlying business processes for an omnichannel, customer-centric,
digital experience.
We help transform traditional periodic interactions with We help reimagine business processes and build practical
customers into valuable and connected customer relationships by automation roadmaps. Our proprietary ‘EAAA’ (Eliminate, Align,
designing continuous, low-friction, and personalised interactions Adopt, Automate) methodology helps eliminate redundant steps,
and build customer-centric organisations standardises processes and automates manual interventions
wherever practical
34
DIGITAL SERVICES PORTFOLIO
BUSINESS ANALYTICS
We help unlock the value of data and build data-led-decisioning culture by generating meaningful actionable
insights through the use of traditional technologies and advanced analytics (AI/ML).
We assist with creating a data We help maximize the value of “Seeing is believing” suggests to We help organizations accelerate
strategy and setting up the right data and use data for decision- believe something visualize first. successful digital transformations
data architecture by analyzing making by organizing and We help organizations make by analysing analytics maturity
your current state and defining controlling data resources so that faster and better decisions by and select next generation AI/ML
relevant data across the it is accessible, reliable, and visualizing the right KPIs and technologies and build pragmatic
organization to optimize business timely harnessing business relevant AI/ML solutions to balance
performance intelligence innovation and ROI
35
DIGITAL SERVICES PORTFOLIO
DIGITAL SOLUTIONS
We help our clients through each step of their technology adoption/ adaption journey, right from inception to
GO-LIVE.
Application Automation
ERP Cloud Services CRM
Development (RPA)
We develop We help identify We help define We define the cloud We help define a
comprehensive processes that are holistic ERP strategy and create a digital sales lifecycle
solutions basis unique ready to be requirements and roadmap aligned to and create a tailor-
business automated, select create a tailor-made the specificities of made strategy to
requirements and suitable RPA strategy to select the business, select and implement
take accountability technologies and and implement the industry, and culture the best suited CRM
for end-to-end implement and best suited ERP
implementation sustain automation
solutions
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THANK YOU
AVINASH SABHNANI DHEERAJ TOSHNIWAL SOUMEN DATTA
Partner Partner Associate Partner
BDO Digital BDO Digital BDO Digital
For queries regarding our services, please get in touch with us AvinashSabhnani@bdo.in DheerajToshniwal@bdo.in SoumenDatta@bdo.in
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BDO is the brand name for the BDO network and for each of the BDO Member Firms.
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