Thanks for another great meeting today. Here’s a quick recap of
what we talked about, what we have to focus on in the coming weeks, and steps we need to take to accomplish our goals.
Objective: Discuss monthly growth figures to determine wins,
losses, and areas to improve
Conversation items:
New channels struggling to maintain retention levels
Missed target: increase upgraded users by 7% Hiring needs: 3 additions to growth team, 7 additions to dev team
Action items:
Restructure support team to improve retention and
customer satisfaction [Owner] Implement A/B testing discussed on premium products [Owner] Begin job board posting and internal outreach for open positions [Owner]
Next meeting: Thursday, 8/16 to review learnings from CRM beta