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Final Report Smiths K
Final Report Smiths K
”
A
PROJECT REPORT
On
“STUDY OF HR RECRUITMENT AND SELECTION PROCESS.”
AT UTTURKARS WOOD CULTURE .
SUBMITTED
IN THE PARTIAL FULFILLMENT OF THE DEGREE OF
MASTER OF BUSINESS ADMINISTRATION (HRM)
SUBMITTED TO
SAVITRIBAI PHULE PUNE UNIVERSITY
SUBMITTED BY
MISS.SMITA WAMAN KULKARNI
I Miss.Smita kulkarni student of MBA declare that the project report entitled
“STUDY OF HR RECRUIITMENT AND SELECTION PROCESS at Utturkars
Wood Cultures” was carried out by me for the period of 2 months in particular
fulfilment of M.B.A program as per the guidelines of the Savitribai phule Pune
university.
Date : Ms.Smita.W.Kulkarni
Place: pune
Company Certificate
Index
Sr no. Chapter Page No.
Chapter 1 INTRODUCTION
Chapter 2 COMPANY PROFILE
Chapter 3 RESEARCH METHODOLOGY
Chapter 4 DATA ANALYSIS
Chapter 5 SUGGESTS AND RECOMMENDATIONS
Chapter 6 REFERENCE
Chapter 7 APPENDIES
ACKNOWLEDGEMENT
I take this opportunity and privilege to express my deep sense of gratitude to Dr.
Swati Vijay,
Vijay, Dean of RMDSSOMS , and – Prof. Komal Bankar , SIP Guide, for
valuable suggestion regarding the Summer Internship Project and constant source of
inspiration during this project work. I would like to express my immense gratitude
towards company guide . Mrs. Kalyani Hiwale , (Designation) HR Manager, of
Utturkars Wood Culture.
I wish to express a special thanks to all teaching and non-teaching staff members of
RMD Sinhgad School of Management Studies,Warje, Pune for their continuous
support.
Strategy Development
Recruitment Activites
Process Vairiables
recruitment Result
Sources of Recruitment
Internal sources
1.promotion
2. Transfer
External sources
1.Advertisement
2.E- recruitment
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Offer Employment
Fig no. 1.3 Selection Process
Preliminary Interview: It is also called the screening interview. The purpose of
preliminary interviews is basically to eliminate unqualified applications based on
information supplied in application forms.
Selection Tests: Selection tests are also called employment tests. Different types of
tests may be administered, depending on the job and the organization. Through this
test the organization can determine the applicant’s knowledge, abilities, skills,
behavior etc.
Relevance of Tests: Basically the organization use the testing process for attracting
the higher level of applicants. However the personnel selection procedures is helpful
in selecting good employees. In his analysis, test utility studies showed the value of
selection for increasing productivity. Personality tests: There are five dimensions of
effective personality test like extroversion, emotional stability, agreeableness,
conscientiousness, and openness to experience. Actually the personality test is used
by the organization to assess the personality of worker and his relationship with
employer.
Aptitude Test: An aptitude test is a systematic means of testing a job candidate's
abilities to perform specific tasks and react to a range of different situations. An
aptitude test helps determine a person’s potential to learn in a given area. Interest
tests: These tests are used to measure an individual’s activity preferences. Separately
these tests are very essential for the better carrier for the employees.
Graphology test: Employers usually consult graphologists to supplement their usual
personnel recruitment procedures. Graphology tests are designed to ensure accuracy
of information given in the application.
Making the decision: It is necessary to inform all the applicants about the outcome
and possible, whether successful or unsuccessful. Keep in touch if the decision is
delayed. Offer of the employment should be made in writing to aware candidate about
legal regulations.
Induction: After finally selection the applicants the employer arranged the well-
planned induction program. Medical examinations and documentation are other points
to be considered during effective, fair and efficient recruitment and selection process .
Literature survey:-
Work by Alan Price (2007): Price (2007), in his work Human Resource
Management in a Business Context, formally defines recruitment and selection as the
process of retrieving and attracting able applications for the purpose of employment.
He states that the process of recruitment is not a simple selection process, while it
needs management decision making and broad planning in order to appoint the most
appropriate manpower. There existing competition among business enterprises for
recruiting the most potential workers in on the pathway towards creating innovations,
with management decision making and employers attempting to hire only the best
applicants who would be the best fit for the corporate culture and ethics specific to the
company (Price 2007). This would reflect the fact that the management would
particularly shortlist able candidates who are well equipped with the requirements of
the position they are applying for, including team work. Since possessing qualities of
being a team player would be essential in any management position (Price 2007).
Work by Silzer et al (2010):
However, the process of recruitment does not cease with application of candidature
and selection of the appropriate candidates, but involves sustaining and retaining the
employees that are selected, as stated by Silzer et al. (2010).
Work of Silzer et al. (2010) was largely concerned with Talent management, and
through their work they were successful in resolving issues like whether or not talent
is something one can be born with or is it something that can be acquired through
development. According to Silzer et al (2010), that was a core challenge in designing
talent systems, facing the organization and among the senior management. The only
solution to resolve the concern of attaining efficient talent management was by
adopting fully-executable recruitment techniques. Regardless of a well-drawn
practical plan on recruitment and selection as well as involvement of highly qualified
management team, companies following recruitment processes may face significant
obstacles in implementation. As such, theories of HRM can give insights in the most
effective approaches to recruitment even though companies will have to employ their
in house management skills for applying generic theories across particular
organizational contexts. Word conducted by Silzer et al (2010) described that the
primary objective of successful talent strategies is to create both a case as well as a
blueprint for developing the talent strategies within a dynamic and highly intensive
economy wherein acquisition, deployment and preservation of human capital-talent
that matter,, shapes the competitive advantages and success of many companies
(Silzer et al. 2010).
Work by Korsten (2003) and Jones et al. (2006):
According to Korsten (2003) and Jones et al. (2006), Human Resource Management
theories emphasize on techniques of recruitment and selection and outline the benefits
of interviews, assessment and psychometric examinations as employee selection
process. They further stated that recruitment process may be internal or external or
may also be conducted online. Typically, this process is based on the levels of
recruitment policies, job postings and details, advertising, job application and
interviewing process, assessment, decision making, formal selection and training
(Korsten 2003).Jones et al. (2006) suggested that examples of recruitment policies in
the healthcare, business or industrial sector may offer insights into the processes
involved in establishing recruitment policies and defining managerial objectives.
Successful recruitment techniques involve an incisive analysis of the job, the labour
market scenario/ conditions and interviews, and psychometric tests in order to find out
the potentialities of job seekers. Furthermore, small and medium sized enterprises lay
their hands on interviews and assessment with main concern related to job analysis,
emotional intelligence in inexperienced job seekers, and corporate social
responsibility. Other approaches to selection outlined by Jones et al. (2006) include
several types of interviews, role play, group discussions and group tasks, and so on.
Any management process revolves around recruitment and failure in recruitment may
lead to difficulties and unwanted barriers for any company, including untoward
effects on its profitability and inappropriate degrees of staffing or employee skills
(Jones et al. 2006). In additional, insufficient recruitment may result into lack of
labour or hindrances in management decision making, and the overall recruitment
process can itself be advanced and amended by complying with management theories.
According to these theories, the recruitment process can be largely enhanced by
means of Rodgers seven point plan, Munro-Frasers five-fold grading system, personal
interviews, as well as psychological tests (Jones et al. 2006).
1.6 Outline of problem
In current scenario , it is difficult to find qualified employees for the organization.
Searching , recruiting and selecting the candidate to fulfil the vacant position in the
firm is time consuming as well as cost incurring process.
1.6.A. Need for study
HR departments can even improve their employee retention rate if their recruitment
and selection methods are performed efficiently since hiring the right employee for
the right position can reduce the rate of employee turnover and improve morale by
promoting from within when appropriate. There are many steps in the recruitment and
selection process, but they're necessary for ensuring that the ideal candidate is hired
for the position.
In order to fix the gap between the current and lastest techniques, methods and
procedure used for the Recruitment and Selection process and also to identify
relationship between them and to adapt the new changes in the markets , so as to
perform well and increase the sales.
1.6.B. Statement of problem
Considering the need of the research work the researcher has identify the problem
statement as A study of Recruitment and Selection process in Utturkars Wood
Culture.
1.7 Scope of the study
Modern business world is highly competitive and volatile. To face this competitive
environment every business organization has to follow their own business
strategies. Because of the performance of the employees effect the performance of
the organization directly they are the most crucial and valuable resource in an
organization. They engage, interconnect and control all other resources of the
company. To achieve organizational goals and objectives make use of employee’s
strength in strategic way is very beneficial and important to the organization. But
there are huge psychosocial differences such as abilities, personalities, motivation and
emotions among the individuals. Identifying and managing these differences in a
strategic way to the direction of company’s goal is a competitive advantage in the
industry.
1.8 Objectives of the study
1.To analyse recruitment process and selection procedure of utturkars wood culture.
2.To find the appropriate candidate who fits the companys culture.
3.To understand and analyze the working of HR Department at utturkars.
4.To study and analyze the background verification process at uuturkars.
CHAPTER NO. 02
ORGANIZATION PROFILE
2.1 Name, Address and Location of the Company
RESEARCH METHODOLOGY
3.1 Introduction
Research methodology is a method to solve the research problem systematically.
It involves gathering data, use of statistical techniques, interpretations and drawing
conclusions about research data. Keeping in view the objectives of the study, data is
collected from different sources. The purpose of this section is to describe the
methodology carried out to complete the work. The methodology plays a
dominant role in any research work. The effectiveness of any research work
depends upon the correctness and effectiveness of the research methodology.
A process of enquiry and investigation , it is systematic , methodical and
ethical;research can help solve practical problems and increase knowledge . Research
comprises “ creative work undertaken on a systematic basis in order to increase the
stock of knowledge , including knowledge of man,culture and society ,and the use of
this stock of knowledge to devise new applications .
Research may be termed as Systematic , controlled , empirical and critical
investigation of hypothetical proposition. An ideal Research Methodology includes a
series of activities or steps know as Research Process which is necessary to carry out
research.
3.2 Research Design
Research design is a process in which information is collected and analysed,so as to
provide solutions for the problem. It is a method used to find solutions for questions
asked in research . There are 4 types of research design:-
Descriptive Research Methodology
Correlational Research Methodology
Experimental Research Methodology
Causal – Comparative Research Methodology
Defining Research objectives
Research Planning
1. Primary Data : The primary data is collected by using primary methods such
questionnaires, interviews, observations etc. For this study questionnaires are
used to collect primary data from the employees of the industries. We know
relatively little on a systematic basis about how or why organizations choose to use
different combinations of these strategies, though some of the results reported in
the study of recruitment and selection and in large firms offers some pointers
that are worthy of further exploratory research, particularly among small and
medium sized organizations. Nowadays employees suggests that personality tests
are now being routinely used for some occupations in 19 per cent of
workplaces, and performance tests are being used in Recruitment and selection in
46% of workplaces. Personality testing seems to be concentrated in larger
workplaces and used upon professional, managerial, and sales staff; and
performance testing concentrated again in larger workplaces but used for
professional and administrative staff. Among the sample of large employers the
overall relative ranking of importance of different skills. Assesment methods was as
follow.
i. Interview
ii. Work experience
iii. Performance test
iv. Qualifiactions
v. Personality / aptitude test
Secondary Data : Secondary data is collected from various Journals ,
books,websites,News papers,and other research reports.Secondary data is data that
has been collected by another researcher or organization for other purpose.
3.6 Limitations of study
The information collected and analysed from the employee might be biased.
As a research was limited to a single part of the organization , it can’t be considered
as the overall view of the employees in the organzation.
CHAPTER NO. 04
DATA ANALYSIS
4.1 Introduction and importance
Data analysis is very important aspect of project, as it basically involves the analysis
of all the information that we collected. The information collected needs to be
analyzed so that we can interpret the information and provides the justification for the
work we have done during our research. Data analysis is a body of methods that help
to describe facts, detect patterns, develop explanations and test hypothesis.
Data analysis has been done with the help of HR manager. After the respondents had
filled in the questionnaires, the data was entered into the software and the analysis
was made thereby.
The data has been presented in the form of graphs, bar charts, pie charts etc.
After analysis of each of the question in a questionnaire the interpretation of the same
is also being provided which includes the reason about the particular aspect of the
organization and we can also judge the frequency and application of the same in a
particular context so that we are able to find out the exact fact behind the particular
aspect of an organization on which are whole project report is based.
18-25 1 14%
26-35 2 29%
36-45 3 43%
46-above 1 14%
Interpretation :
43% of HODs lie in the age criteria of 35-45 years .It is believed that experienced yet
vigorous staff have attained the position of HOD at Utturkars Wood Culture.
29% of the HOD lie in the age group of 25 to 35 , while,only 14% are in the 18-25
and 46 and above demography respectively.
2] Does the organization clearly define the position objectives, requirements and
candidate specifications in the recruitment process ?
a. YES
b. NO
Yes 6 86%
No 1 14%
14%
Yes
No
86%
Interpretation :
86% of HODs agree that the organization clearly defines the position objectives,
requirements and candidate specifications in the recruitment process.
14% believe that the organization fails to clearly define the recruitment process.
YES
NO
71%
Interpretation:-
1.71% of HODs correlate with the timeliness of recruitment and selection process .
2.14% disagree with the timeliness of recruitment and selection process.
Yes 6 86%
No 1 14%
14%
YES
NO
86%
Interpretation:
86% of HODs agree that the HR department provides adequate pool of applicants.
14% believe that HR department could get more quality applicants if they work
harder.
CHAPTER NO. 05
5.1 Suggestions :-
The existing recruitment and selection process is satisfied at Utturkars Wood Culture.
Organization would like to give some suggestions in the existings process.
Suggestions would be :-
Company could develope strategies for future recruitments.
Company can design proper time management for recruitment .
Company could design good induction and orientation programme coupled with
technical,Functional and on the job , off-the-job training and skill development
programmes till the time an employee is ready to be productive.
Company could arrange some employee welfare programmes for the employees.
Company can also plan for the services like provident fund , transport facilities ,some
stress releasing activities etc.
Company can introduce learning practices, knowledge sharing activities , create
knowledge and promote sharing information between teams, departments and in the
entire organization.
5.2 Learning of the students from the project
i. Through these 2 months Summer Internship Project I have learnt overall
recruitment and selection process. This internship helped me to undertstand
the Recruitment and Selection process at Utturkars Wood Culture.
ii. This internship helped me to understand the practical processes of recruitment
and selection process.
iii. Through this project i have learnt the Internal as well as External methods of
the recruitment .
iv. Also learnt overall process of recruitment , from sourcing the candidates till
giving the joining process to the candidates.
v. This internship has given me the confidence to take the interview of the
candidates.
vi. This Summer Internhip has helped me to understand the existing Recruitment
and Selections process at Utturkars wood culture and also that how we can
improve the existing system to make it more effective.
vii. Through this project i have observed that, Recruitment and Selection Process
plays an important role in the growth of the company.
Conclusions
1. .It has been found that the most of the employees in the company were
satisfied but changes are required according to the changing scenario of
recruitment process that has a great impact on working of the company as a
fresh blood, new idea enters in the company.
2. Managing the organization is capable by the Recruitment and Selection
Process.
3. There is a good opportunity at Utturkars Wood Culture for the freshers and
trainees to develope their professionals skills.
4. Recruitment and section is the essential function of Human Resource
Management..
5. The success of human resources departments is measured on their recruitment
and performance of competent employees.
6. Talented employees are retained and new talents are found for the job to reach
the goal.
CHAPTER No. 06
REFERENCES
Books :- 1. Recruitment and Selection: Theory and practices by professor Dipak
Kumar .
Billsberry, J. (2000) Finding and keeping the Right People , 2nd edn, London,
Prentice-Hall
Cowling, A.G. and Mailer, C.J.B (1981) Managing Human Resources , London,
Edward Arnold.
Ludlow, R. and Panton, F. (1991) The Essence of Successful Staff Selection ,
London, Prentice-Hall
Websites
1.www.wikipedia.com
2.http://utturkars.com
3.www.google.com
4.www.studymode.com
CHAPTER NO. 07
APPENDICES
Questionnaires :
Researcher is doing survey for the academic project title “ STUDY ON HR
RECRUITMENT AND SELECTION PRPCESS ’’at Utturkars Wood Culture
company. Organization assure you all the information will kept confidential and will
use only for my academic purpose.
1.Name
_____________________________________________________________________
2.Age
a) 18-25
b) 26-35
c) 36-45
d) 46-above
3.Designation
_____________________________________________________________________
4.Department
_____________________________________________________________________
____________________________________________________________________
5.Gender
a) Male
b) Female
6.Qualification
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
7.Address ( permanent)
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________