Professional Documents
Culture Documents
MPCA Survey
MPCA Survey
Household Survey
Data Collector
Data Collection Date
Name
Governorate District Sub-district Village/Camp
Locations
Participation is completely voluntary, and you have the freedom to leave the discussion at any
time or not answer one or more questions, without consequence. In case you do not want to
participate, it will not involve any loss of benefits or penalty. You will not receive any
compensation or payment for participating in this discussion.
We will treat everything you say today with respect and want you to feel comfortable sharing
your observations and opinions. There are no wrong answers. Keep in mind that we're just as
interested in negative comments as positive comments, and at times negative comments are
most helpful.
Interviewee’s Consent:
1
Although it could be a sensitive information, it would help ….. to have a better identification for the case if
any red flag arose.
1
If yes, respondent age Integer
Male
If yes, respondent gender
Female
Male
If no, what is the gender of the household head?
Female
Brother
Sister
Father
If no, what is your relation to the head of the
Mother
household?
Son
Daughter
Wife
What is your household size including yourself?
Hint: household means a group of individuals living under
one roof with joint household habits (common shopping, Integer
eating), even when they are not relatives, and their number
is large.
Adult with disability/chronically ill
Children with disability/chronically ill
Does your household have any of those categories
Pregnant and Lactating Women
among its members?
One or more children under 5-year-old in
the household
Old IDP (more than 3 months)
New IDP (less than 3 months)
What is the status of the household? Returnee
Resident household
Resident household hosting new IDPs
Please define other Text
Cash and Cash Equivalents (Includes
currency, bank accounts)
Real Estate: (Property ownership,
including homes, land, etc.)
Personal Property: (Vehicles, furniture,
electronics, and other personal
What are your assets?
belongings)
Select-Multiple
Investments
Business Ownership: Shops, enterprises
Other
None
Prefer not to say.
Other
Please define other Text
What were your household’s primary income sources Regular employment in private sector
of the last 30 days (do not read out loud from list)? Regular employment in public sector
Select-Multiple Temporary or daily wage-earning
employment
Own business
2
Remittances
Retirement fund or pension
Selling household assets
Selling the assistance received
Cash assistance.
Support from the community, friends and
family (including borrowing money)
NGO or charity assistance
Social services (disability allowance)
Other
Please specify other Text
More than 2 million
Between 1,4 to 2 million
What is your household monthly income?
Less than 1,4 million
I don’t know
1.2 Accountability:
This section will be asked at the end of the PDM survey.
Very aware
How aware are you of the Feedback and Complaint Somewhat aware
Mechanism (FCM) available to you? Not very aware
Not aware at all
Have you ever used the FCM to provide feedback or Yes
lodge a complaint? No
Lack of awareness about the existence of
the FCM.
Perceived complexity in using the FCM
process.
Doubts about confidentiality
Uncertainty about the effectiveness
If no, why?
Previous negative experiences
Cultural or personal reasons
Fear of retaliation
Belief that the issue is too minor
Assumption that nothing will change
Other
Please define other Text
Very satisfactory
Satisfactory
If yes, how would you rate your overall experience? Neutral
Unsatisfactory
Very unsatisfactory
If yes, how easy was it to access the FCM? Very easy
Easy
Neutral
3
Difficult
Very difficult
Yes, within the expected time frame
Did you receive a timely response after providing
Yes, but later than expected
feedback or lodging a complaint?
No, I did not receive a response
Very satisfied
Satisfied
How satisfied are you with the resolution or outcome
Neutral
provided?
Dissatisfied
Very dissatisfied
Organization’s Hotline
In person to organization’s staff
Complaints box
Which feedback and complaints mechanism do you Local authorities
prefer? WhatsApp number
Email
Help desk during distribution
Other, please specify
4
receiving it
Please define other Text
If the answer for the previous question wasn’t (I was
Yes, all the information I needed
not aware about the MPCA before receiving it)
Yes, but not enough
Did you receive enough information about the project
Very limited information
during the whole process?
Child at risk
Unaccompanied/Separated Children
Women at risk
Older person at risk
Single parents (With dependents of age
below 18)
Survivor of Sexual and Gender Based
Violence
Do you know why you received the MPCA?
Survivor of Torture
Serious medical condition
Eligible based on my household’s
vulnerability assessment
As a part of a marginalized group that
was prioritized for assistance
I don’t know
Other
Please define other Text
Yes, very clearly
Did you feel that the criteria for eligibility were clearly Somewhat clear
communicated to you? Not very clear
Not clear at all
5
Health costs
Medicines
Rent
Shelter repair
Shelter maintenance
Shelter NFI
Clothes/shoes
Utilities and bills
Assets for a livelihood activity
Children's Education
Transport
Communication
Electricity
Debt repayment
Saved some money
Gave some to other family
members/relatives /friends
Legal assistance/documents
Other
Please define other Text
Food
Water
Hygiene items
Health costs
Medicines
Rent
Shelter repair
Shelter maintenance
Shelter NFI
Clothes/shoes
Please select the most three stuff you spent the MPCA Utilities and bills
on? Assets for a livelihood activity
Children's Education
Transport
Communication
Electricity
Debt repayment
Saved some money
Gave some to other family
members/relatives /friends
Legal assistance/documents
Other
How long did the cash last before it was all spent?
Integer
(Number of days)
6
1.7 HH and community dynamics because of MPCA
Male spouse
Female spouse
Who in the household decides how to spend the cash Jointly
received? All members
Parents
Other
Please define other Text
Yes
Did receiving cash cause any conflict within the
No
household?
Prefer not to answer
No conflict
Beneficiary selection
Distribution process
Way the cash was spent or given away by
Are you aware of any conflict, tension or disagreement beneficiaries
that arose in your community as a result of the cash Impact of the distribution on the local
distribution? livelihoods
Impact of the distribution on the local
markets
I don’t know
Other
Please define other Text
1.8 Satisfaction
Very satisfied, nothing could have been
better
To what extent were you satisfied with the process of Satisfied
receiving your cash assistance (from registration to Somewhat satisfied, but could have been
cashing out)? better
Not satisfied
Very unsatisfied
The registration process was too
complicated and time-consuming.
There was a lack of clear communication
about the steps involved.
I experienced delays at multiple stages,
from registration to cashing out.
If somewhat, not satisfied or very unsatisfied, why? The staff were not helpful or lacked the
necessary information.
The locations for cashing out were too far
or inconvenient.
My revived money was torn, making
buying difficult.
Other
Please define other Text
7
Cash
Voucher
What is your preferred assistance method? In-kind
Vocational training
Other (Identify)
Very satisfied, nothing could have been
better
Satisfied
Are you satisfied with the amount of cash you received? Somewhat satisfied, but could have been
better
Not satisfied
Very unsatisfied
The amount is insufficient to cover basic
needs like food, rent, and utilities.
The cost of living has increased, making
the cash assistance less impactful.
I have a large family, and the per capita
If somewhat, not satisfied or very unsatisfied, why? assistance doesn’t account for that.
There have been delays in receiving the
payments, causing financial strain.
The amount hasn’t been adjusted for
inflation or local economic changes.
Other
Please define other Text
8
Legal assistance/documents
None
Other
Please define other Text
The amount received was not enough to
cover all essential expenses.
Unexpected medical emergencies or
health-related costs arose.
Increase in rent or utility bills that
exceeded the budget.
Educational expenses for children, such
as school fees or supplies.
If the answer isn’t “None”, Why?
Debt repayment obligations that had to
be prioritized.
Food prices increased significantly,
reducing the purchasing power of the
cash assistance.
Transportation costs for work or school
were higher than anticipated.
Other
Please define other Text
9
relatives and friends
Reducing the number of daily meals
it? Consume less food during meals.
Curbing the adults’ need to ensure food
needs of children
11
Productive assets
Employment
Cash
Other
Please define other Text
12
Assistance amount not enough
If the answer for the previous question was “It did not help
Assistance ran out too quickly
my current situation”
Wrong type of assistance
To what extent did the assistance not help improve your
Assistance only provides short-term relief
overall situation?
Other
Please define other Text
13
I did not attend the distribution
There was a lack of security personnel at
the distribution site.
The area around the distribution point
was known for high crime rates.
There were instances of theft or
harassment reported during previous
distributions.
The crowd management was poor,
If not somewhat safe or not safe, why?
leading to chaotic and unsafe conditions.
I heard about safety incidents from other
beneficiaries that made me feel uneasy.
The distribution took place in an isolated
area with no nearby assistance.
There was tension among beneficiaries,
creating a hostile environment.
Oher
Please define other Text
14
1-2 hours
assistance? More than 2 hours
I did not attend the distribution
15