Impact of E-Business on

Different Fields and Industries

Dr. Mohammad Abdul Salam
Deputy Secretary
Public Security Division, Ministry of Home Affairs
Mobile: +8801718302312
Email: masalam16078@gmail.com
 Introduction
• The preferred choice for many ambitious business owners is to
understand the impact of e-commerce on Business.
• Most people think it is a secure, adaptable sector with several
success stories.
• Starting an online store and earning a comfortable income
several years ago was simple.
• However, the e-commerce/e-business sector has seen a
significant transformation over time.
• Considering the prevalence of mobile phones and the internet at
all societal levels throughout the globe, e-commerce is expanding
rapidly.
• No matter what specialty you select, the rivalry is more intense.
Additionally, the dynamics of the sector are now harsh.
• The opportunities and challenges that new e-commerce
enterprises encounter have increased because of this.
 Differences between traditional business and e-business

Meaning or Concept

Traditional businesses have a

physical presence that allows
customers to interact with
products before making a
purchase, while e-businesses
have the advantage of being
able to reach a global
audience and operate with
lower overhead costs.
 Opportunities of E-commerce on Business
1. Reduced Business Costs
• Operating an online company is less expensive since employees are unnecessary at every site, and surveillance staff are rarely
essential. Only the sales department needs a team.
• No storage facility is required in some situations where it’s an immediate sale. That is mostly the cause of some pricing in online
retailers being less expensive than typical prices in a traditional store.

2. Customer Data
• Online shopping benefits companies by enabling them to gather client information for further processing. Companies may sell
their goods more effectively using consumer purchasing patterns, statistics, and desires.
• By analysing e-commerce data to predict when demand for a product will be higher or lower, they may reduce the likelihood of
overstocking or understocking it.

3. Personalization
• The customer experience must also be monitored in online companies, which also allows a chance to customize offers,
newsletters, and other materials to appeal to various clients.
• A common e-commerce trend is the development of mobile applications for virtual and augmented reality for businesses to give
their customers an improved and more personalized service.

4. Business Growth
• With the help of technology, it is simpler to advance and carry out your company’s thoughts. Expenses are lower, and you can
highlight the goods you want to sell. Addressing the consumer is made feasible by changing the information.
• Marketing is readily accessible, as are many strategies for generating leads. A crucial aspect to keep in mind through this
procedure is openness.

5. Affordable Promotion
• E-commerce is available 24 hours a day. Customers may use e-commerce at any moment of the day to make any purchases and
acquire all the data they need.
• The openness enhances the ability to produce leads and revenue and strengthens the interaction between customers and
retailers.
 Challenges of E-commerce on Business (1)
1. Cybersecurity & Data Security
• One of the main difficulties in eCommerce is privacy violations. Engaging with eCommerce involves a lot of facts
and figures, and a data-related technological problem might seriously harm the retailer activities and reputation.
• This can trigger a lot of fraud and put the company in danger. Organizations are required to save different
consumer data, such as the name, address, contact details, email address, and age of the customer.
• Significant expenditures are needed to protect the data from misuse. Thus, the e-commerce app must be capable
of keeping customer information confidential. Thus, impact of e-commerce on business is challenged by
cybersecurity and data security.
2. Changing Customer Trends and Market Conditions
• The business model that is evolving and transforming the most quickly is e-commerce. The impact of e-commerce
on business is well-illustrated with the changing customer trends and market conditions.
• Staying up is challenging, and failing to do so can be expensive. Numerous lists discussing the newest e-commerce
trends can be found online, which continually pressures firms.
3. Strategic Return & Refund Programs
• Currently, most online retailers provide free or highly affordable return and refund policies. But surprisingly, only
some companies with a free return and refund policy deliver hassle-free transactions.
• Create your policies with the smallest amount of work on the side of those who need to return items in mind.
Buyers may find tactics like offering shop credits for refunds and requesting they repack things and pay the return
shipping expenses overly demanding.
 Challenges of E-commerce on Business (2)
4. Customer Satisfaction & Customer Loyalty
• These days, keeping clients is always tricky, especially for e-commerce companies. In addition, brand loyalty varies with the
state of the economy.
• Because of this, having a solid customer loyalty program is crucial, which point out the impact of ecommerce. Establishing these
strategies will make it easier for your clients to work with you again.
5. Mobile-Dependent Shoppers
• The use of smartphones has surpassed that of desktop computers. Therefore, your consumer must be able to utilize mobile
phones on e-commerce sites or apps to explore and make purchases.
• Your e-commerce app thus must be optimized for smartphones. Ensure that your mobile app developers know your need for
your application to be adaptable for every mobile platform if you have a personalized build.
• Customers only pay attention briefly, particularly if they’re on a tight schedule. This implies that your e-commerce site or app
must be incredibly effective at providing users with the details they want as soon as possible.
6. Accessibility/Connection Challenges
• Low bandwidth and unreliable connection are common challenges. However, the lack of sufficient and reliable electronic
payment services.
• Costly and limited internet connection is a widespread problem in our country. Consumer dissatisfaction due to inability to
delivering correct product on time.
E-Tourism: Concepts and Forms

• E-tourism, also known as electronic tourism or

online tourism, refers to the utilization of
information and communication technologies (ICTs)
in the travel and tourism industry. It encompasses a
wide array of online activities, services, and
platforms that enhance and facilitate various
aspects of the tourism experience.

• There are three basic forms: domestic tourism,

inbound tourism, and outbound tourism. These can
be combined in various ways to derive the following
additional forms of tourism: internal tourism,
national tourism and international tourism.
 COMPONENTS OF TOURISM (1)
1) ATTRACTION:
• It is the most important element & object that attract people to travel.
• It includes cultural sites, archaeological sites, historical buildings & monuments
or scenery like flora & fauna, beach, resorts, mountains, national parks.
• It also includes events like trade fairs, exhibitions, sports events etc.
• It is the preconditions of travel. It attracts the people & provides pleasure.
• It attracts & attaches people to enjoy & involve in tourism activities.
• Two types of attraction:
a) Natural Attraction: Attraction places made by nature. e.g. climate, natural beauty,
landscape, mountains, flora & fauna, beaches, safari, caves etc.
b) Man-Made Attraction: Attraction developed by man. e.g. historical buildings,
monuments, music, festivals, temples, churches, museums, discos, casinos etc.

2) ACCESSIBILITY:
It is important key factor for the development of tourism.
Attraction may be wherever but without accessibility can’t reach towards that
place.
It is the mode of transportation which helps the tourist to reach the destination.
Three type of transportation:
a) Surface: Transportation in land through roadways or railways. It is the cheapest
means of transportation.
b) Air Transportation: Transportation through airways to travel long distance. It has
helped a lot as people can travel long journey through high mountains.
c) Water Transportation: Transportation through water. It made important
contribution to travel in 19th century after the innovation of shipping technology.
 COMPONENTS OF TOURISM (2)
3) ACCOMMODATION:
• It includes food & lodging facilities to the guest.
• It should be comfortable, and services & facilities should be provided.
• Two types of accommodation:
a) Serviced Accommodation: It refers to the services provided by the
hotel, lodges etc.
b) Supplementary Accommodation: It refers to the premises which offer
accommodation but not the services of hotel.

4) AMENITIES:
• Extra facilities & services required to the guest while traveling.
• Facilities complement to the attraction.
• It also provides facilities like providing visa, tickets etc.
• Two types of amenities:
a) Natural: Seashores, sea bath, fishing, rock climbing, trekking,
sightseeing, river, sunrise etc.
b) Man made: Dance, Music, Drama, Cinema, Swimming Pool, Fair &
Festivals, and Internet etc.

1. Online Travel Agencies (OTAs):
OTAs ( Expedia, Booking.com, Airbnb)
continue to dominate the online
space, offering a variety of travel-
related services, including
accommodation bookings, flight
reservations, car rentals, etc...
5. Ecotourism and Sus. Travel:
Increasing concern for the
environment and sustainability has led
to a rise in ecotourism offerings and
platforms promoting responsible
travel, nature-based experiences...
Market Segments in E-Tourism
2. Mobile Travel Applications: Mobile
apps catering to various travel needs
have seen substantial growth,
providing on-the-go services for
booking, itinerary management,
navigation, language translation, and
review sharing.
6. Cultural and Heritage Tourism:
Platforms focusing on cultural tourism
offer access to heritage sites,
historical tours, and opportunities to
explore art, traditions, and cultural
experiences.
9. MICE (Meetings, Incentives,
Conferences, Exhibitions) Tourism:
Online services and platforms catering
to the MICE segment, facilitating the
planning and management of
corporate events...
3. Experience-Based Travel: The
market for unique and experiential
travel offerings has expanded, with
platforms like Airbnb Experiences,
offering tourists access to authentic
local experiences, guided tours,
workshops, and cultural activities.
7. Adventure and Extreme Tourism:
Specialized platforms catering to
adventure seekers offer activities such
as extreme sports, trekking,
mountaineering experiences for
adventure enthusiasts.
10. Virtual Tourism: Emerging
technologies like virtual reality (VR)
offer virtual travel experiences and
tours, allowing users to explore
destinations from the comfort of their
homes...
4. Wellness and Health Tourism: The
wellness tourism segment has
witnessed growth with the rise of
online platforms offering specialized
retreats, spa experiences, fitness
programs, and wellness targeting
health-conscious travellers.
8. Food and Culinary Tourism: Online
platforms focused on food tourism and
culinary experiences have gained
popularity, offering food tours, cooking
classes and wine and dining
experiences.
E-Recruitment: Meaning and Objectives

E recruitment is the new technological means to streamline the hiring

process and onboard resources for any organization i.e., the human
resources. Both large and small organizations are adopting e
recruitment processes to speed up their hiring processes, make hiring
cost-effective, and improve employer branding by making them
reachable to a wider set of job seekers. E recruitment improve the
quality of staff recruitment functions and allows companies to use the
internet to attract a larger talent pool.

The objectives of e-recruitment are:

• Finding and hiring the best candidates
• Tracking the status of candidates
• Analyzing job requirements
 Methods of E-Recruitment?
1. Job boards: These online platforms aggregate job postings from various companies, making it easy for candidates to
find relevant opportunities. Popular examples include Indeed, LinkedIn, and Glassdoor.

2. Company career websites: Companies can host job postings and career information on their own websites, attracting
candidates directly and showcasing their employer brand.

3. Social media recruiting: Platforms like LinkedIn, Facebook, and Twitter are increasingly used for recruitment.
Companies can target specific demographics and skill sets and build relationships with potential candidates.

4. Applicant tracking systems (ATS): These software platforms help manage the recruitment process, from posting jobs
to tracking applications, scheduling interviews, and making hiring decisions.

5. Online assessments: Companies can use online tests and assessments to screen candidates for skills, knowledge,
and cultural fit. This can save time and resources by identifying promising candidates early in the process.

6. Video interviewing: Online video conferencing tools like Zoom and Skype are becoming popular for conducting
interviews. This can be a convenient and cost-effective way to connect with candidates from remote areas.

7. Recruitment marketing: This involves using marketing strategies to attract and engage potential candidates.
Companies can create employer branding campaigns, share employee stories, and participate in industry events.
 Advantages of implementing e-recruitment

Benefits to Employers Benefits to Employees

Easy to apply: Streamlined online applications reduce barriers for candidates,
Wider scope: Recruiters can attract hidden talents with e-recruitment tools
attracting a larger pool and increasing overall applicant flow.

Specific search of jobs: Precise keyword filtering on job boards and company
Time saving: Automate tasks, streamline processes, and interview remotely for websites allows candidates to find highly relevant opportunities, ensuring a more
swift, efficient hiring. focused applicant pool.

Cost saving: Recruiters can leverage free platforms and let go of print ads to attract Large number of opportunities: Online platforms aggregate countless jobs, giving
suitable candidates. candidates access to a wider range of potential career paths beyond local limitations.

Better match of candidates: Recruiters can utilize keyword searches, skills Wider geographic search: E-recruitment removes geographical constraints, enabling
assessments, and targeted outreach to land ideal fits. companies to access talent across broader regions and attract diverse skill sets.

Advertising benefits: Hiring managers can enhance employer branding, showcase Quick responses: Automated communication tools and online interview scheduling
company culture, and attract passive talent through engaging online channels. platforms expedite the process, providing faster feedback and reducing wait times for
both candidates and companies.
Disadvantages of implementing e-recruitment
Lack of knowledge: Unfamiliarity with e-
recruitment platforms can deter both
companies and candidates.
Implementing user-friendly tools and
providing training for hiring teams and
applicants can bridge this gap.
Reliability issues: While traditional
methods still hold sway, e-recruitment’s
data-driven approach and measurable
outcomes are steadily building
confidence. Highlighting success stories
and demonstrably effective recruitment
campaigns can overcome resistance.
Hard to scan leads: Managing high
volumes of online applications
effectively requires robust applicant
tracking systems and efficient candidate
evaluation protocols to avoid overlooking
qualified individuals.
Unfair hiring: Concerns about bias in
online algorithms necessitate vigilant
adherence to diversity and inclusion
principles in every stage of the e-
recruitment process, from job
descriptions to candidate assessment.
 Online Job Market and E-Employment
Job Search and Recruitment Process: One of the most apparent changes brought about by the Internet is the
transformation of the job search and recruitment process. Job seekers now have access to a plethora of online
platforms and job boards, allowing them to explore job opportunities beyond geographical boundaries.
Additionally, employers can reach a global pool of talent through online recruitment platforms, making the
hiring process more efficient and diverse.
Freelancing and the Gig Economy: Internet has given rise to the gig economy, where individuals can offer their
skills and services on various online platforms. Freelancing has become a viable option for many, offering
flexibility and the ability to work on multiple projects simultaneously. Platforms like Upwork, and Freelancer
connect with clients from the world, providing opportunities for those seeking short-term work.
Remote Work and Telecommuting: The Internet has facilitated the rise of remote work and telecommuting.
With the availability of high-speed internet connections and advanced collaboration tools, employees can now
work from anywhere in the world. This has not only enhanced work-life balance but has also allowed
companies to tap into a global talent pool without the constraints of physical office locations.
E-Learning and Skill Development: The Internet has democratized education through e-learning platforms,
providing individuals with the opportunity to acquire new skills and qualifications remotely. Online courses and
certifications have become an asset for job seekers, allowing them to stay competitive in a rapidly evolving job
market. Employers also benefit from a workforce that can continually update their skills.
Automation and Job Displacement: While the Internet has created new opportunities, it has also led to
concerns about job displacement due to automation. Automation technologies, driven by the Internet of
Things (IoT) and artificial intelligence, have the potential to replace certain routine tasks. Some traditional jobs
may become obsolete, necessitating a shift in workforce skills and a focus on roles that require creativity,
critical thinking, and emotional intelligence.
Entrepreneurship and Online Businesses: Internet has lowered barriers to entry for entrepreneurs, enabling
the creation of online businesses with global reach. E-commerce platforms, digital marketing, and social media
have empowered individuals to start and grow their businesses with minimal upfront costs. This has
contributed to the diversification of the job market, allowing for the emergence of small businesses.
 The eCommerce industry has grown rapidly and even reached
industries which were not thought of, like the real estate.

The shopping habits of the younger generation has shifted to mobile

and digital platforms. This is the reason why businesses have
transformed to an online version by taking the help of eCommerce
technology.

E-Commerce Customers are getting more comfortable with using eCommerce in

in Real Estate the real estate sector as it offers easier purchase and faster delivery
time.

The real estate industry is reacting to new market trends and

reevaluating its business models and strategies. eCommerce is
helping the market adapt to the changing trends and technologies and
stay updated. According to market research, the youngsters are wise
buyers.
They visit malls and physical stores to check the products, its texture,
and physical touch, and then check the same product online to check
for alternatives and price options. This gives more clarity and purchase
options to the interested buyers.
 Impact of E-Commerce on Real Estate
A Shift in Retail Space Demand: E-commerce has led to a significant shift in demand for retail space. Traditional
brick-and-mortar stores are facing increased competition from online retailers, leading to a decrease in demand
for physical retail spaces.

Increased Demand for Warehousing and Distribution Centers: On the flip side, the growth of e-commerce has
created a surge in demand for warehousing and distribution centers. As online retailers strive to meet consumer
expectations for quick and efficient delivery, the need for strategically located warehouses has skyrocketed.

Expansion of Last-Mile Delivery Networks: The rise of e-commerce has also fueled the expansion of last-mile
delivery networks. With the increased demand for fast and reliable deliveries, logistics companies and e-
commerce retailers are actively seeking space in urban areas closer to the end consumers.

Evolution of Retail Space Design: To adapt to the changing retail landscape, commercial real estate developers
and property owners have had to reimagine the design and functionality of retail spaces. Traditional retail spaces
are being transformed into mixed-use developments that incorporate a combination of retail, entertainment,
dining, and experiential components.

Repurposing of Retail Spaces: As the demand for traditional retail spaces declines, property owners are
exploring alternative uses for vacant or underutilized properties. Some retail spaces are being repurposed for
non-retail uses such as offices, coworking spaces, healthcare facilities, or entertainment venues. This adaptive
reuse of space helps revitalize struggling retail properties and brings new life to commercial real estate.

Impact on Investor Strategies: The impact of e-commerce on commercial real estate has also influenced investor
strategies. Investors are now focusing on acquiring and developing properties that support the e-commerce
ecosystem, such as warehouses, distribution centers, and logistics facilities.

Innovation and Technology Integration: The integration of technology and innovation has become crucial in
commercial real estate. Property owners are incorporating advanced technologies like automation, robotics, and
artificial intelligence to optimize warehouse operations, improve efficiency, and streamline the supply chain.

Challenges for Retailers and Landlords: While e-commerce offers numerous benefits, it also presents
challenges for retailers and landlords. Traditional retailers must adapt their business models to include an online
presence and omnichannel strategies to remain competitive.
How e-commerce impact on commercial real estate in inflation
1. Diversification of Revenue Streams: E-commerce provides an additional revenue stream for commercial real estate properties, especially those with a retail
component. By embracing e-commerce, property owners can tap into the growing online market and diversify their revenue sources beyond traditional brick-
and-mortar retail. This diversification helps mitigate the impact of rising costs and inflation on commercial properties.

2. Increased Demand for Industrial and Warehouse Spaces: E-commerce relies heavily on efficient logistics and distribution networks. As online retail
continues to expand, there is a growing demand for industrial and warehouse spaces to support the storage, packaging, and distribution of goods. This
increased demand for industrial real estate helps offset the effects of inflation and provides stability to the commercial real estate market.

3. Adaptation of Retail Spaces: Traditional retailers may face challenges in maintaining profitability due to rising costs. However, by adapting their business
models and incorporating e-commerce strategies, retailers can offset some of the effects of inflation. This adaptation includes integrating online sales with
physical stores, implementing omnichannel approaches, and optimizing retail spaces to cater to both in-store and online experiences.

4. Cost Efficiency and Operational Optimization: E-commerce allows retailers to streamline their operations and reduce costs. By leveraging online platforms,
retailers can reach a broader customer base without the need for extensive physical storefronts. This cost-efficient approach can help offset the impact of
inflation on operating expenses, such as rent, utilities, and labor costs, allowing commercial real estate tenants to manage their budgets more effectively.

5. Integration of Technology and Automation: The integration of technology extends to commercial real estate, where property owners and tenants can
leverage smart building systems, data analytics, and automation to optimize energy usage, improve space utilization, and enhance efficiency. By adopting these
technologies, commercial real estate stakeholders can mitigate the impact of inflation by reducing operational costs and improving performance.

6. Supply Chain Resilience: E-commerce often involves a distributed supply chain network to ensure timely deliveries. E-commerce enables businesses to
source products and materials from various suppliers, reducing reliance on specific regions or markets. This diversification of the supply chain helps mitigate
the risks associated with inflation and ensures the continuity of operations.

7. Flexibility and Adaptability: E-commerce provides commercial real estate with the flexibility to adapt to changing market dynamics and consumer
preferences. As the retail landscape evolves, properties can be repurposed to accommodate new uses or meet the evolving demands of e-commerce This
adaptability ensures that commercial real estate remains relevant and resilient in the face of inflationary pressures.
E-Books and Online Publishing

• It is a document that has been formatted for easy reading,

converted into specific electronic formats, and then made
available online. You, the user, download the ebook off the
Internet and use software on your computer, or a hand-held
device, to view and read the electronic file.

• E-Books can be easily searched and bookmarked, allowing

users to find specific information or revisit important sections
quickly. Another advantage is the cost-effectiveness of
eBooks. Compared to printed books, eBooks are often
cheaper, and some are even available for free.
 Advantages of eBooks over Printed Books
1. One Device, Many Books: eBooks are portable and lightweight, making it easy to carry around.
Instead of carrying multiple bulky books, one eBook reader can hold thousands of eBooks. It saves a
lot of space- in your home and in your bag. One doesn’t have to worry about the storage limit.
2. Accessible Everywhere: eBooks can be downloaded and stored for later use. Unlike printed
books which have to be ordered or purchased from the bookstore, with time lost in waiting for
delivery or travelling to the bookstore; readers can easily access any eBook anytime and anywhere.
3. Easy Updates: The contents on the eBooks are mostly cloud-based, meaning it can be updated
any time. Authors and publishers can always add the up-to-date information, providing users with
the latest digital content. This saves reprinting costs and the time involved in the process.
4. Shareable Content: You might share a printed book with one person at a time, but an eBook can
be shared with many people at once. Students and employees can use this feature to collaborate
with their peers.
5. Augmented Reality Experience: Augmented reality has taken the eBook experience to a whole
new level. Texts and images can now be embedded with an augmented three-dimensional visual
which pops up on the user’s screen. Readers can view a computer-generated 3D image.
6. Easy on the Eyes: Many e-Readers even have read in the dark feature, with lights that won’t
strain your eyes, and neither would they disturb others around you. Users can even change the fonts
of the text. They can increase or decrease the size of the font. Basically, eBooks ensure that your
eyes are taken care of.
7. Read Aloud Feature: eBooks have been designed with text to speech or read aloud features.
This allows people to listen to the eBooks if they are too busy to read it, for example, while driving.
This feature is also helpful for children and adults with a learning disability or with visual impairment.
E-Banking or Online Banking

• E-banking, also known as electronic banking,

revolutionises traditional banking by integrating
technology into financial services. This digital evolution
allows customers to conveniently use banking services
through the internet using net banking or mobile apps.
• E-banking broadens accessibility, offering a seamless
and convenient way for individuals to manage their
finances remotely. E-banking encompasses a range of
services, including online transactions, account
management, and digital financial products, thus bringing
banking services to consumers' fingertips.
 Types of Electronic Banking
1. Online Banking: Online banking empowers customers to manage their
accounts seamlessly. With online platforms, users can easily access their
accounts, view activities, make payments, and do transactions.
2. Mobile Banking: Designed for on-the-go convenience, mobile banking brings
banking to customers' fingertips. With smartphones or other mobile devices,
users can access accounts, view activities, make payments, and transfer
funds effortlessly.
3. ATM Banking: ATM banking extends the reach of e-banking. Customers can
access accounts, view activities, make payments, and transfer money
conveniently through automated teller machines (ATMs).
4. Direct Deposit: Direct deposit simplifies income management. Users can
have salaries, government subsidies, or other income directly deposited into
their bank accounts, streamlining financial transactions.
5. Electronic Funds Transfer (EFT): It is helpful for electronic payments and
money transfers, providing a fast and secure means for customers to manage
their finances.
6. Electronic Bill Payment: This e-banking branch enables customers to settle
bills electronically, offering a convenient and efficient way to manage financial
obligations.
7. Online Investing: For those venturing into financial markets, online investing
within e-banking allows customers to conveniently purchase stocks, bonds,
and mutual funds through online platforms.
Key features of E-banking
Account Management
E-banking allows users to effortlessly manage different
accounts from a single online platform, including current
and savings accounts, credit cards, and loans.

Fund Transfers
Another important feature of e-banking is that it enables
quick and secure fund transfers through NEFT, RTGS,
IMPS, or UPI modes.

Bill Payment
Online banking simplifies bill payments, allowing users
to settle utility bills, credit card payments, loan
repayments, online mobile recharges, etc.

Online Statements and Alerts

E-banking offers access to online account statements,
eliminating the need for paper statements.
 Key benefits of E-banking
Transferring Funds
E-banking provides swift fund transfers between accounts, ensuring
efficiency and convenience without physical bank visits.

24/7 Availability
With 24/7 accessibility, e-banking allows users to manage their
accounts and conduct transactions at their convenience from
anywhere.

Easy to Operate
User-friendly interfaces and available tutorials make e-banking
platforms easy to navigate, ensuring a seamless and straightforward
banking experience.

Convenience
E-banking eliminates the need for physical bank visits, offering users
the flexibility to perform transactions from anywhere and anytime, thus
saving time.

Activity Tracking
Users can track their account activities in real-time, gaining visibility
and control over their finances with features like transaction history
and account balance updates.
 Significance of E-Banking
For Clients For Businesses For Banks

Cost Efficiency Enhanced Efficiency Lower Transaction Costs

E-banking streamlines
transactions, saving clients time
and money without frequent
branch visits.
No Geographic Barriers
E-banking eliminates geographical Internet banking cuts costs
constraints, allowing seamless
transactions from anywhere.
Convenience
Clients enjoy 24/7 access to their Error Reduction
accounts, managing finances
quickly and flexibly.
E-banking automates routine
tasks, enhancing business
productivity and facilitating
seamless operations.
Cost Reduction
associated with various financial
services, presenting substantial
savings for businesses.
Electronic banking minimises
transaction errors, ensuring
precision and preventing
potentially costly mistakes.
Fraud Prevention
Improved transaction visibility
through e-banking acts as a
deterrent to fraudulent activities.
Electronic transactions prove cost-
effective for banks, thus
contributing to financial efficiency.
Error Prevention
The electronic relay of information
eradicates the risk of human errors
in banking processes.
Paperwork Reduction
Digital records reduce paperwork,
simplify internal processes, and
align with environmental goals.
Customer Loyalty
Banks offering convenient e-
banking services foster higher
customer loyalty and satisfaction.
 E-grocery: Meaning & Concept

• The rise of e-commerce has transformed various industries, and the

grocery sector is no exception. E-grocery, or electronic grocery, refers to
the online purchase and delivery of grocery items. This convenient and
time-saving approach allows customers to order their groceries from the
comfort of their homes or on the go, eliminating the need for physical
visits to traditional brick-and-mortar stores. In this article, we will explore
the concept of e-grocery, its significance in the retail industry, the role of
technology, and the future of this rapidly growing sector.

• Online grocery is a segment of e-commerce that focuses on the sale and

delivery of food and household essentials. With online grocery platforms,
customers can browse a wide selection of products, compare prices, read
reviews, and add items to their virtual shopping carts. These platforms
offer various delivery options, including home delivery and click-and-
collect services, where customers can pick up their orders from
designated locations.
 Benefits of Online Grocery Shopping
Convenience: As much as ordering from
home is convenient, easy navigation
through the online store is what
differentiates great from poor customer
experience. It’s important to add that all
products online should actually be
available. Additionally choosing to pay
via an array of choices can also turn
pretty helpful depending on their
situation.
Cost-tracking: Sticking to a budget is
important for myriad reasons. Showing
understanding of budgeting is shown
through order cart value, through
frequent personalized promotion, and
through the creation of budget-friendly
bundles of products.
Time-saving: Save your customers’ time
by being always available, providing
delivery time choices, and having all the
products they will need. Streamlined
ordering process and real-time updates
of order status will further ensure your
customer that their order is on the way.
Customers can browse the aisles and
add items to their cart at their own pace,
and in the end.
Buying history: For even easier repeated
purchases allowing customer to go over
to their buying history and choose the
same, loved products again makes the
purchasing process faster, smoother,
and more satisfying.
 Meaning & Benefits to Digital Delivery
What Is Digital Delivery?
Digital delivery refers to information being transferred among electronic devices such as mobile
phones, computers, iPads, and more. This allows information to be sent back and forth through
various devices to many employees. With companies decreasing their reliance on paper files, they
can become more efficient overall through digital communication among employees, clients, and
more. Below are some of the benefits of digital delivery for organizations.
1. It’s Environmentally Friendly
Digital delivery allows companies to significantly decrease the amount of paper they use and buy.
This means that the environment can benefit since it would decrease the number of trees being cut
down every day and, therefore, the amount of carbon dioxide in the atmosphere. This also means
that companies will save money and decrease their costs each year. As more and more companies
rapidly decrease the amount of paper they consume, the world will become a healthier place.
2. It Creates More Efficient Communication
Employees and clients can receive information much faster digitally when compared to reliance on
paper files being moved by hand. The speed of technology has increased and will continue to do so
over time. With this type of delivery, companies are now able to offer immediate responses, online
responses, personalization, and greater accessibility to customers. This digital transformation allows
businesses to engage more easily and effectively with their clients and potential customers.
3. It Encourages eLearning
This type of communication easily allows organizations to utilize eLearning, where employees attend
training programs online. According to a recent article on superoffice.com, “roughly 86% of
businesses believe that cloud technology is critical to digital transformation.” More and more
companies acknowledge the importance of using digital methods for communication. You should
want your company to prepare for the demands of the future by implementing artificial intelligence
in the workplace. The sooner your company embraces digital delivery, the better.
DIGITAL
PRODUCTS
 Wrapping Up

• Each company will have difficulties, while all enterprises require thorough
marketing plans, competent management, and a lot of effort. E-
commerce has a lot of potential benefits for your company. The impact of
e-commerce on business is quick and highly versatile. However, it also
poses some particular difficulties.
• You must put much effort into creating an excellent website and a robust
internet presence. In addition, you must be receptive to the requirements
of both your clientele and your company. Finally, you must be willing to
follow the newest and best advancements in digital advertising. This way
you can have a positive impact of e-commerce on business.
• Employment: The impact of the Internet on the job market and
employment is profound and multifaceted. While it has created new
opportunities and made the job search process more accessible, it has
also brought challenges such as job displacement and the need for
continuous skill development.