A RESEARCH REPORT

ON

“A Study On Human Resource Management In Reference To

Private & Public Sector Banks”

KANPUR INSTITUTE OF MANAGEMENT STUDIES

(AFFILIATED TO DR. A.P.J. ABDUL KALAM TECHNICAL
UNIVERSITY, LUCKNOW)

IN PARTIAL FULLFILMENT OF THE REQUIREMENTS FOR THE

AWARD OF THE DEGREE
MASTER OF BUSINESS ADMINISTRATION
2018 -2020

UNDER THE GUIDANCE OF SUBMITTED BY:

Rsptd. RAVI GUPTA Ms. DEEPIKA

(Assistant Professor) 1871470013

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 CERTIFICATE

This is to certify that Ms. DEEPIKA Roll no.1871470013, a student of MBA in

Kanpur Institute of Management Studies, has carried out the Research Project

report work presented in this report “A Study On Human Resource

Management In Reference To Private & Public Sector Banks” for the award

of Master of Business Administration from Dr. A.P.J. Abdul Kalam Technical

University, Lucknow for the academic batch 2018-20 under my guidance.

_________________

Rsptd. RAVI GUPTA

(Asst. Professor)

____________________

Dean

Kanpur Institute Of Management Studies

Unnao.

Date:

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 DECLARATION

I “DEEPIKA” declare that the project work entitled as “A Study On Human Resource

Management In Reference To Private & Public Sector Banks” is an authentic record of

my own work carried out at “Kanpur Institute of Management Studies” as required for

research Project semester for the award of degree of MBA (MASTER OF BUSINESS

ADMINISTRATION) under the guidance of Mr. Ravi Gupta Assistant Professor Kims,

Unnao

Place (Deepika)

Date MBA

Signature

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 EXECUTIVE SUMMARY

Efficient human resource management is one of the most essential requirements for survival

in this competitive world. In this paper, an attempt has been made to test the hypothesis for

administrative skills, competitive advantage and human resource development (HRD)

policies. This study reveals that Indian bank managers have good administrative skills for

industrial competitiveness. Also, they have good administrative skills to manage HRD

policies.

This article enlightened the banking activity which thrives on the strength of people power”.

People are the direct factors of productivity of its services and people are its sole consumers”.

Banking was a thriving industry in ancient India. Initially, the industrial houses pioneered

banks with a view to generating funds for productive activities and at the same time offered

considerable security, liquidity and fair returns to the depositors. In a way, banking continued

to be a traditional industry till 1969. When major banks were taken over by the Government

of India. With nationalization, banks ceased to be funding agencies only for industrial sector

and became a vivacious instrument of social change more statistical data are available in

support of the preposition that there is a phenomenal growth of banking industry.

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ACKNOWLEDGEMENT

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 INDEX

Sr.no Topic Page no

1. Introduction to Bank 07

2. The Structure of Banking System in India 09

3. Functions of Banks 13

4. Introduction to Human Resource Management 21

5. Human Resource Management 24

6. Objectives of Human Resource Management & Nature of 26

Human Resource Management

7. Advantages / benefits / Significance / importance / need of 27

Human Resource Management

Scope of Human Resource Management

8. 29

9. Human Resource Management Practices in Selected Public and Private 32

Sector Bank

10. Human Resource Management in Banks 34

11. Responsibilities of Human Resource Management in Banks 35

12. 36
Current Challenges Faced by Banks in Human Resources
Management

13. Challenges Faced by Banking Industry 39

14. Suggestion 45

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15. 47
Human Resource Management in Public and Private Sector
Banks

16. Human Resource Management Practices 48

17. Suggestion 51

18. Human Resource Management in SBI Bank 53

19. Case Study of Human Resource Management in SBI Bank 55

20. Human Resource Management in ICICI Bank 59

21. Case Study of Human Resource Management in ICICI Bank 61

22. Comparative Analysis 69

23. Suggestions 70

24. Conclusion 73

25. Bibliography and Webliography 74