Chapter 4 The Internal Assessment

A.
An IFE Matrix can be developed in ________ steps.
-> five
All of the following are BASIC activities of Management EXCEPT
-> consolidating
All of the following are BASIC functions of Marketing EXCEPT
-> value chain analysis.
A(n) ________ IDEALLY supports the collective commitment of an organization's people to a
COMMON PURPOSE.
-> culture
A firm's strengths that cannot be easily Matched or Imitated by competitors are called
-> distinctive competencies.
A resource is valuable if it is RARE, HARD to IMITATE, or
-> not easily substitutable
A PATTERN of behavior developed by an ORGANIZATION as it learns to cope with its problems
of external adaptation and internal integration, and that has worked well enough to be considered
valid and to be taught to new members as the correct way to perceive, think, and feel is called
-> organizational culture
B.
Business Analytics is sometimes also called
-> data mining.
Business Analytics is used to make decisions BASED ON ________ information.
-> past
C.
Culture and ________ must Work Together.
-> strategy
D.
DISTRIBUTION includes
-> warehousing.
E.
F.
G.
H.
I.
In the first six months of 2017, the United States had ________ data breaches.
-> 791
In determining the ________, MARKETERS often make decisions related to areas such as
warehousing, distribution channels, and retail site locations.
-> Place
Issuance of Stock is a(n) ________ DECISION
-> financing
K.
L.
LAND is an example of a(n) ________ resource.
-> tangible
M.
N.
O.
P.
PRICING is one of the basic FUNCTIONS of
-> marketing.
Q.
R.
S.
Since ________ resources can more easily be bought and sold, ________ resources are often more
important for gaining and sustaining competitive advantages.
-> TANGIBLE, INTANGIBLE
SELLING includes all of these marketing activities EXCEPT
-> customer analysis.
T.
The functions of management can be performed best when a firm's ________ and CULTURE are
integrated.
-> strategy
The Strategic-Management PROCESS takes place largely within a particular organization's
________.
-> culture
The ________ DECISION is the Allocation and Reallocation of capital and resources to projects,
products, assets, and divisions of an organization.
-> investment
The Management Function that is MOST IMPORTANT for Strategy Implementation is
-> organizing.
The Robinson-Patman Act affects a company
-> pricing
The Times-Interest-Earned RATIO would be classified as a(n)
-> leverage ratio.
The MAXIMUM Weight for a factor in the IFE Matrix is
-> 1
The Average Total Weighted Score in the IFE Matrix is
-> 2.5
The INITIAL Step in developing an IFE Matrix is
-> developing a full and narrow list of key internal factors
The IFE Matrix should be ________ in Multidivisional firms.
-> constructed for each autonomous division

U.
V.
W.
What is the Essential Bridge Between The Present and The Future that increases the likelihood of
achieving desired results?
-> Planning
What Marketing Function includes TEST Marketing?
-> Product and service planning
Which of the following does the text call an UP-FRONT investment in success?
-> Planning
What Category of RATIOS MEASURES a firm's ability to meet its SHORT-TERM obligations?
-> Liquidity
What Category of RATIOS includes Return on total assets and Return on stockholders' equity?
-> Profitability
What Category of RATIOS measures HOW effectively a firm can maintain its economic position
in the growth of the economy and industry?
-> Growth
Which of the following is NOT a key question that can reveal internal strengths and weaknesses
regarding a firm's Marketing Function?
-> Does the firm have good liquidity?
Which of the following is SIMILAR to the ACTUARIAL METHODS used by insurance companies
to rate customers by the chance of positive or negative outcomes?
-> Business analytics
Which Function of Management includes areas such as job design, job specifications, job analysis,
and unity of command?
-> Organizing
Which Management Function includes breaking tasks into jobs, combining jobs to form
departments, and delegating authority?
-> Organizing
Which Function of Management is concerned with Span of Control and Chain of Command?
-> Organizing
Which Function of Management includes all of those ACTIVITIES UNDERTAKEN to ensure
actual operations conform to planned operations?
-> Controlling
Which of the following is the PROCESS of INFLUENCING PEOPLE to accomplish specific
objectives?
-> Motivating
Which of the following is the LAST STEP in developing an IFE Matrix?
-> Obtain total weighted score
Which of the THREE FINANCE and Accouting Decisions involves determining the BEST capital
structure for the firm?
-> Financing
Which RATIO would be considered an Activity Ratio?
-> Average collection period
Which RATIO is CACULATED by Dividing profits before interest and taxes by total interest
charges?
-> Times-interest-earned ratio
2 + 2 = 5 is the mathematical expression of the concept of
-> synergy.
________ captures the SUBTLE, ELUSIVE, AND LARGELY UNCONSCIOUS FORCES that
shape a workplace.
-> Organizational culture
________ can result in Powerful Competitive Advantages.
-> Synergy
________ TIES all Business Functions together and provides the basis for all Managerial
Decisions.
-> Information
________ is a business technique that involves using SOFTWARE to MINE HUGE Volumes of
data to help executives make decisions.
-> Business analytics
________ exemplifies the COMPLEXITY of relationships among the Functional Areas of business.
-> Financial ratio analysis