Dear [Customer’s/Member’s First Name],

Thank you for opening a new [Bank Name] checking account. Our customers have trusted
[Bank Name] since [Year Founded] to help guide them through the different stages of their
lives. Our valued members know that they can count on us to assist them with anything that
they might need. Your success is directly tied to ours, so anything that we can do to improve
your personal or financial life, please let us know.

Every new [Bank Name] checking account customer can expect to receive the following over
the coming month:

 Your personalized checks should arrive by mail within X days

 Your [Bank Name] Debit Card and/or Personal Identification Number (PIN) should
arrive within X days.
 An initial monthly statement from us covering your current balance and a detailed
account of your deposits and withdrawals. This should be sent by mail within X days
of your account being opened.

If any of these items does not arrive, please do not hesitate to reach out to us and we will fix
the situation as soon as possible. You can always reach us at [Bank Phone Number] or by
email at [Bank Email].

Many of our customers take advantage of additional [Bank Name] products to get the most
out of their checking accounts. Not only can these products save you time, but they will also
help you get more out of your checking account through improved opportunities to save more
and protections from overdrafts.

You can save time with these products, and the best part is that they are FREE!

 eStatements - Gain access to your monthly checking account statements through our
online, paperless statements program.
 Direct Deposits - Having your paycheck deposited directly into your [Bank Name]
checking account has never been easier. Get your money faster by setting up Direct
Deposit today
 Online Banking & Bill Pay - With 24/7 access to your account information, you can
better monitor your transactions and balances. You can pay your bills directly from
our on Online Banking platform as well, making it even easier to send your payments
on time.

Get started today with eStatements, Direct Deposits, and Online Banking with Bill Pay by
either visiting your local [Bank Name] branch or by calling us at [Bank Phone Number]. You
can also find more information about our [Bank Name] Checking Accounts at [site
url]/checking. We appreciate you choosing to partner with us and we look forward to growing
with you!

Sincerely,

[ASSIGNED BANKER NAME]

[TITLE]
[FINANCIAL INSTITUTION’S NAME]