Dear [Customer’s/Member’s First Name],

We are excited to announce that we are converting to a new core banking system starting on
[INSERT DATE] through [INSERT DATE]. We decided to change our core system so we
may continue to provide you with safe, secure products and services all while utilizing the
newest technology.

This core conversion will also affect our checks and deposit slips. With that said, we want
you to be ready for how this will affect you. Below is a summary of what to expect.

Checks

You may use your checks during the core conversion process. However, you will need to
make sure you have sufficient funds in your account to cover any checks you write during the
core conversion.

You will not need to order new checks.

However, if your checking or savings account number is greater than 10 digits long, we will
order new checks for you based on your previous order. Free of charge.

If your checking or savings account number is not greater than 10 digits long, you may
continue using your current checks like normal.

Deposit Slips

Ordering new deposit slips will not be necessary.

We are looking forward to the new changes, and we hope you are too. If you have any
questions, please contact us at [INSERT PHONE NUMBER] or visit our website at [INSERT
WEBSITE URL – OR SPECIFIC CORE CONVERSION FAQS PAGE ON YOUR SITE].

Respectfully,

[Name]
[Title]
[Bank or Credit Union Name]