Professional Documents
Culture Documents
Little Rainbows Final Staff Handbook 2024
Little Rainbows Final Staff Handbook 2024
Crèche
Staff Handbook
Web – www.littlerainbows.ie
Owner – Anne Campbell
1
CONTENTS Page
Welcome 4
Company Structure 5
Introduction and Management and Staffing Structure 6
Employer Requirements 8
2
•
The Right to Disconnect 19
•
Time Keeping 19
•
TOIL 19
•
Time Sheet 19
•
Trade Union 20
LEAVE ENTITLEMENTS 70
WELCOME
We would like to take this opportunity to welcome you to your employment with Little
Rainbows Crèche (hereinafter called ‘The Company’). The Company aims to encourage an
open and communicative Managerial style that promotes continuous self-development and a
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supportive work environment. In addition, our aim is to provide a good and a safe work
environment to help you to realise your career potential and maintain a high level of job
satisfaction.
4
As an employee you will play an essential role in helping us to realise our business
objectives. We hope that you will enjoy working with us over the coming years and that we
will be able to provide you with the guidance and support required to allow you to drive your
career forward.
As we will play a large part in the development of your career both personally and
professionally, we look forward to assisting you in any way possible to achieve your own
personal goals and objectives in line with our business practice.
We hope that you will find this handbook interesting and informative. If there are any details
you do not understand, please contact the Manager. This handbook documents our policies
and procedures and other relevant information pertaining to your employment with us.
Disclaimer Little Rainbows Crèche has taken all reasonable care in relation to the accuracy of the information in
this Staff Handbook. The information is intended as a guide only and does not purport to be a legal interpretation.
Little Rainbows Crèche does not make any warranties regarding the accuracy or completeness of the data
contained in this handbook.
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COMPANY STRUCTURE
We operate a line management system where all employees report to the Manager and
overall, to the Owner. The Employer is the Owner of Little Rainbows Crèche. The Owner
has overall responsibility for operations, human resources, health and safety and the
delivery of high quality childcare and early learning services. The Owner takes responsibili
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for the strategic planning of the services managing the administration, planning and
development of policies. The Manager directly manages the Early Years and auxiliary staff.
Employees include full-time, part-time and term time employees. All Early Years workers are
assigned to a particular service or room within that service but Management reserve the
right to change the service or room assignments according to the needs of the business.
As an integral part of your employment contract, you are required to study these guidelines
carefully. It is important to be aware of all the procedures and codes of practice. Please note
that from time to time this handbook may be amended.
Finally, I would like to reiterate our commitment to you and to your career and wish you a
very successful career with us.
Anne Campbell
Little Rainbows Crèche
Introduction
Little Rainbows Crèche provides a quality Early Years’ Service and Afterschool. We pride
ourselves on offering a homely and educational environment which encourages
opportunities to develop self-esteem and confidence in the children attending the service.
At Little Rainbows Crèche children learn and grow through our designed curriculum for
lifelong learning. Children are empowered to become confident, active and engaged
learners, supported by a qualified staff.
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Management and Staffing Structure
This is a private service owned by Anne Campbell with the day-to-day operational
responsibility designated to the Manager.
Key Personnel
Ardlea Road – Opening Hours 8am to 6pm
Key Personnel
Santry Place – Opening Hours 8am to 6pm
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Data Controller: Anne Campbell
Key Personnel
Griffith Woods – Opening Hours 7:45am to 6pm
9
EMPLOYER REQUIREMENTS
In advance of your employment with us we require the following information from you:
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· Employees bank details (if applicable).
· Garda Vetting Forms and International Police Check if applicable.
· Curriculum Vitae
· ID – Passport or Driving Licence
Your Employment Record is very important. It contains all relevant information pertaining to
your employment including address, telephone number, emergency contact details,
educational attainments etc.
In order to ensure that employee records are kept up to date you are required to inform the
Manager of any changes made to the following:
•
Name due to change in marital status or otherwise.
•
Address and contact details.
•
Next of kin/emergency contact details.
•
Additional qualifications acquired.
•
Bank details.
•
Notification of any employment outside of the Service.
If you have any queries relating to personal income tax please contact your local tax office or
http://www.revenue.ie
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COMPANY INFORMATION
AND POLICES AND
PROCEDURES
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1. EMPLOYER INFORMATION FOR EMPLOYEES
Employees are expected to make reasonable efforts to get into work (for example, using
alternative travel arrangements). If the employee believes that there is a health and safety
risk involved they should not travel. Employees should notify the Manager by phone call as
early as possible ahead of the commencement of their shift so that alternative cover
provisions can be put in place. Text messages, voicemails or emails are not considered an
appropriate way of conveying this information. Failure to appropriately notify the Manager of
absence in accordance with the above procedures may results in disciplinary action been
taken
Car Parking
Cars are parked at the car owner’s own discretion and risk.
CCTV
Little Rainbows Crèche, Artane, Santry Place and Griffith Woods has a CCTV system in
operation in the office, hallways, exit, entrances and gardens of the service. The system
records images only (no audio recording). Our CCTV policy is available in the Childcare
Policies and will be brought to your attention on commencement of employment. This policy
is in line with the General Data Protection Regulation (GDPR) and the Irish Data Protection
Act 2018.
The CCTV is in operation for health and safety, child protection reasons and in the event of a
complaint from a parent or staff member it can be used if required. In the event that CCTV is
viewed for the above purposes and in the course of viewing for a particular reason any
employee is viewed to have breached policies and procedures, health and safety or where
there is poor practice evidenced, this will be brought to the employee’s attention. In such
situations it may be necessary to invoke the disciplinary policy and procedure. Employees
are reminded that the disciplinary process includes warnings up to and including dismissal.
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At the start of your employment with Little Rainbows Crèche you are required to complete
an induction session during which all our policies and procedures (including Employment,
Childcare, Health and Safety and Data Protection) will be outlined to you. Information
relating to these will be given to you at the induction.
Each employee will be issued with a copy of the “Health and Safety Statement”, “Childcare
Policies and Procedures” and the “Parents Handbook”. You are required to study these
three documents carefully.
As a staff member you are required to follow all policies and procedures within these
documents. You are required to comply fully with the Child Care Act 1991 [Early Years
Services] Regulations 2016 and the Child Care Act 1991 [Early Years Services] [Registration
of School Age Services] Regulations 2018, which are incorporated into the information
provided to you in the above and this document.
You will be required to be flexible in the role and commit to undertaking work which may be
outside of your normal duties, and/or to working outside of your normal working hours, in
order to facilitate business needs.
You will be required to attend staff meetings, which take place monthly, outside of working
hours and are unpaid.
Compassionate Leave
Compassionate leave is not a legal entitlement, but management is sympathetic in cases of
family bereavement and subject to management approval, leave may be granted as follows:
➢
Employee’s immediate family, i.e., partner, children, mother, father, sibling - three [3]
days paid leave
➢
Employee’s indirect family, i.e., their grandparents, partners immediate family- one [1]
days paid leave.
All other leave requested for bereavement must be taken as holiday/unpaid leave. Compassionate
leave is subject to a maximum of five [5] days in any one twenty-four
[24] month period.
Conduct of Staff
You must maintain the highest standard of personal conduct and be positive, enthusiastic
and cheerful. You must never raise your voice in an inappropriate manner to a child in your
care or to another member of staff. You should treat all children, staff and Management with
dignity and respect. Bad language, smoking and inappropriate social conversations are not
permitted on the premises. Personal hygiene should be of a high standard. Personal mobile
phones or any personal digital devices, such as Smart Watches must not be used including
texting, photographing or recording of any sort. Phones should be stored in
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handbags. The telephones in the Centre are for business use only and should not be used
for personal calls.
Confidentiality
You may not disclose any information of a confidential nature relating to the Employer or the
Employer’s business to any third party or after your employment except in the proper course
of your employment or required by law. You must never discuss a child or a parent/family
with a third party. If you have any issues they should be directed to Management
immediately. A breach of this policy is a serious matter and may lead to disciplinary action
up to and including dismissal.
You will be expected to keep all information concerning Little Rainbows Crèche, its
customers, third parties, and any other connected organisation with whom you are involved
as an employee of this organisation, absolutely confidential. Any deliberate breach of
confidence will be regarded as a matter justifying summary dismissal. This requirement for
confidentiality extends beyond your period of employment.
All documents including files, papers, letters and correspondence remain the property of the
Organisation. Employees are not permitted to make copies of any such documents save in
the exercising of their duties
You may not remove from the Company’s premises at any time, without proper advance
authorisation, any document or other property which belongs to the Company or contains or
refers to any confidential information relating to the organisation, its customers, third parties
or any organisation within the Company. You will return to the Company, prior to termination
of your employment, any documents or other organisation property that subsequently comes
into your possession or procurement in the future.
Any curriculum plans, working practices, policies and procedures or other documents that
you may develop or work on during your employment with the Company will remain the
property of the service. Any breach of confidentiality will invoke the disciplinary process.
Conflict of Interest
During your employment, you will be required not to directly or indirectly engage in any
activity which might be in conflict with the business or activities of the Company. You will be
expected to devote your entire working time and attention to Company affairs and therefore
you may not, without the prior written consent of the Manager, be involved in any outside
business or enterprise that may impact on your work commitments to Little Rainbows
Crèche or be in conflict with same.
Contracts of Employment
All employees are issued with a contract of employment and it contains the main terms and
conditions of your employment. You are also required to follow and adhere to the policies
and procedures within the Staff Handbook and our Childcare Policies and Procedures and
requirements under our Health & Safety Statement.
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Under the provisions of the Act’s & Regulations the service has appointed a “Data
Controller” to manage the storage of personal information about staff, children, and families
in its computerised and manual records.
Please see our Separate Data Protection Policy and Procedures for the full Policy.
Double Employment
During your employment, you are expected to devote your time, attention and skills
exclusively to the business of the company and you must use your best endeavours to
promote the interests, business and welfare of the company. Should you, during the
continuance of your employment engage in other work or employment for any other party
you must notify the company. You are therefore requested to declare any such employment
or intended employment to your Manager. Employees who fail to declare other employment
may be liable for disciplinary action.
Dress Code
In keeping with the environment within which we operate, it is essential that we continue to
enhance our professional image. Employees must present for work in the following uniform:
T-shirt with the company logo (2 supplied by the company), black trousers and flat
comfortable shoes. Body piercings (apart from simple stud earrings) and tattoos should not
be on view. Loose hair must be tied up or clipped back. False and Gel nails are not
permitted. Personal hygiene should be of a high standard and the uniform kept clean and
tidy. Please see the Dress Code Policy.
Employees' Property
We do not accept liability for any loss of, or damage to, property which employees bring onto
the premises. Employees are requested not to bring personal items of value onto the
premises and, in particular, not to leave any items overnight.
Employees should immediately report any property, lost or found to the Manager.
Employment Records
Employee’s employment records are very important. They contain all relevant information
pertaining to employee’s employment including address, telephone number, emergency
contact details, educational attainments etc. It is most important that these records are kept
up to date. In order to ensure that employees records are kept up to date you are required to
inform Management of any changes made to the following:
•
Name due to change in marital status or otherwise.
•
Address and contact details.
•
Next of kin/emergency contact details.
•
Additional qualifications acquired.
•
Notification of any employment outside of the service.
Expenses
Relevant agreed expenses will be reimbursed to you from petty cash on the production of
receipts.
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There may be a requirement for you to attend work for Parent/Teacher Meetings outside
these hours.
In certain circumstance Little Rainbows Crèche may require you to adjust or exceed the
hours above in order to ensure the efficient discharge of your duties and/or to meet the
needs of the Service. Under these circumstances the company will act in accordance with
the Organisation of Working Time Act 1997. Any additional hours will be paid or given back
as time in lieu.
Induction
At the start of your employment as part of the induction session(s) you will be made aware of
the standard procedures and code of practice applicable to your individual role and
responsibilities. From time to time, we may amend the content of this induction and will
require employees to undergo further training, as necessary. Matters covered will be:
•
General introduction to the Company and the service in which they are employed.
•
Employment Contract and Staff Handbook.
•
Employee Policies and Procedures.
•
Childcare Policies and Procedures.
•
Afterschool Policies and Procedures.
•
Health & Safety Policies, Procedures and Practices.
•
Data Protection – General Data Protection Regulations
•
Good working practices within the Service
•
Structure of the Company.
•
Working with parents.
•
Working with children.
•
Working as part of a team.
•
Recording.
•
Child protection.
Employees will consult and liaise with the Manager and may also be “paired up” with another
employee to ensure that they have a resource to answer questions during this period.
Job Description
You have been provided with a job description of the position to which you have been
appointed but amendments may be made to your job description from time to time in relation
to our changing needs and your own ability. It may be necessary for you to perform
alternative duties within the business.
Medical Appointments
Employees are expected to arrange dental, medical and other such appointments outside of
your working hours. If this is not possible, you should inform the Manager as to the length of
absence required in order to facilitate any necessary arrangements and obtain their approval
prior to taking any such absence. You should provide the Manager with a medical certificate
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or hospital letter to confirm appointments. Time off for appointments should be taken as sick
leave. Sick leave is unpaid.
Employees are entitled to paid leave for antenatal care. You must give the Manager at least
two weeks’ notice before each appointment and except in the case of a first appointment,
produce an appointment card or other appropriate documents, if requested.
In situations where an employee has a statutory entitlement to take time off for medical
appointments during office hours, The Company will facilitate this in a manner which is, so
far as possible, mutually convenient.
Mobile Phones
Personal mobile phones must not be used while in ratio, including for texting, photographing
or recording of any sort. Staff must not have personal mobile phones in the care rooms.
They should be stored in handbags/pockets and stored in a suitable place that is
inaccessible to children. The telephones on Company premises are for business use only
and should not be used for personal calls.
Payment of Wages
Wages and other payments will be direct debit to your bank account weekly, in arrears by
bank transfer on a Friday. Each employee will be given a payslip. You will receive a wages
advice slip showing your gross pay, deductions and net sum paid. All relevant and agreed
expenses will be reimbursed to employee subject to submission of receipts and authorised
expenditure.
The pay reference for the purposes of Section 3 the Terms of Employment Information Act
1994, as amended is one week.
All salary and other payments shall be subject to deductions for PAYE, Pay Related Social
Insurance (PRSI) contributions and other agreed and statutory deductions.
Please note that it can take two to three working days for payment to reach your account.
Employees should check their bank to ensure payment has been received. If an error
occurs, please inform the Manager immediately so that the error can be rectified. Please
note any bank charges incurred by you will be paid by you and not Little Rainbows Crèche .
Little Rainbows Crèche reserves the right to alter the manner, method or frequency of
remuneration where necessary. You will be notified in writing of any such alteration.
You may request a written statement of your average hourly rate of pay for any pay
reference period falling within the previous 12 months as set out under the National
Minimum Wage Act, 2000.
If you are overpaid for any reason, whether an overpayment of salary, emoluments, benefits
in kind or tuition fees, the company reserves the right to clawback any overpayment from
your wages at the next weekly payroll, or on your leaving Little Rainbows Crèche
employment or over a period of time where this would cause financial hardship. The
company may, at its discretion make arrangements with you to deduct the overpayment over
a longer period of time. If on leaving employment payment is due for annual leave or other
payments this will be included in final pay.
The Service reserves the right to alter the manner, method or frequency of remuneration
where necessary. You will be notified in writing of any such alteration. You will be informed in
writing of any regular or single deductions to be made.
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Personal Savings Retirement Account [PRSA]
Management provides employees with access and information to PRSA Scheme. Interested
employees should request information from the Manager. A PRSA is a 'Personal Retirement
Savings Account'. They are a contract between yourself and a PRSA provider. You invest
either regular payments or one-off contributions, or both. You will be able to claim income tax
and PRSI relief on contributions payments.
Probation
A probationary period of six [6] months shall apply from the date of commencement in order
to ascertain your suitability and performance in relation to the position. During this time your
performance will be monitored and you will be advised on your performance. Provided a
satisfactory standard is achieved and maintained, your employment will be confirmed. The
probation period may be extended subject to the discretion of Management. The
probationary period may be extended up to a further three [3] months. The grounds for such
an extension will be outlined to you. Your employment may be terminated at any time during
the assigned probationary period by Little Rainbows Crèche giving you one weeks’ notice or
pay in lieu of such notice. There is no notice period applicable for the first thirteen weeks for
either party.
Recruitment
In line with the Child Care Act 1991 [Early Years Services] Regulations 2016 and the and the
Child Care Act 1991 [Early Years Services] [Registration of School Age Services]
Regulations 2018, we have a recruitment policy and procedure. This policy outlines our
practice in relation to recruitment and selection. In addition, the policy outlines our garda
vetting process and how we deal with any risk assessment in relation to Garda vetting. All
staff working in the service must be Garda vetted. Our vetting is renewed on a 3-yearly
basis.
Please see our Childcare Policies and Procedures for the full policy.
Resignations
All resignations by employees must be supplied in writing and outline their reason for
resigning. We will then confirm our acceptance of your resignation. Your date of leaving will
be confirmed to Revenue together with your final pay. See Termination Policy in the Staff
Handbook. Four weeks written notice is required unless by management.
Rest Breaks
The Organisation of Working Time Act, 1997 sets out the requirement for rest breaks. The
Act specifies that breaks are fifteen [15] minutes if you have worked 4.5 hours and thirty [30]
minutes if you work more than six [6] hours. The fifteen [15] minute break can be included in
the thirty-minute break. The rest breaks in the service are typically 45 mins paid break.
The service operates a roster system which includes 5 rosters – 08.00am to 6.00pm,
08.00am to 1.30pm, 09.00am to 2.00pm,12.00pm to 6.00pm and 1.30pm to 6.00pm. The
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roster is issued to staff weekly. Rosters are issued on Thursday/Friday for the forthcoming
week.
In line with the Child Care Act 1991 [Early Years Services] 2016 and the Tulsa, Quality
& Regulatory [QRF] 2018, our rosters show break periods for employees and the cover
for breaks.
In the event that for any reason an employee does not receive their break, they should bring
this to the attention of the Manager as soon as possible.
Retirement
Retirement is in line with the statutory pension age entitlement.
Smoking
Little Rainbows Crèche premises are a “Smoke Free Zone”. Smoking is strictly forbidden in
all areas it is a breach of legislation to be found smoking in the workplace. E-cigarettes are
not permissible for use in the workplace. An employee may be subject to disciplinary action if
found to be smoking on the premises.
Social Networking
Staff may not use social networking sites to befriend parents whose children attend
Company services or to exchange any information about the service or children/parents
attending the service or colleagues working within the Service. See our policy in the
handbook for further information.
Staff Room
The Company provides a staff room area. Please ensure that the employee area is clean
and tidy and is always left in a presentable manner after use. The counters must be clear of
clutter when not in use. Personal belongings should be kept in lockers.
Staff Meetings
You are required to attend regular staff meetings. The purpose of these meetings will be to:
•
Share information about children’s development.
•
Discuss issues and how to achieve solutions.
•
Support each other and the work of the team.
•
Devise work programmes for each of the learning areas.
Staff Absences
In line with the Child Care Act 1991 [Early Years Services] Regulations 2016 and the and the
Child Care Act 1991 [Early Years Services] [Registration of School Age Services]
Regulations 2018, we have a staff absence policy. This policy outlines our practice in
relation to staff absences and that the service will not operate if the appropriate number of
Staff is not available. The service will always operate within the appropriate ratios.
Please see our Childcare Policies and Procedures for the full policy.
Staff Training
In line with the Child Care Act 1991 [Early Years Services] Regulations 2016 and the and the
Child Care Act 1991 [Early Years Services] [Registration of School Age Services]
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Regulations 2018, we have a staff training policy. This policy outlines our practice in relation
to staff training and qualifications.
Please see our Childcare Policies and Procedures for the full policy.
Please see our Childcare Policies and Procedures for the full policy.
Termination of Employment
In the event of termination of employment by the employee the notice period to be given by
the employee is:
•
Less than 13 weeks service – one months notice is required
•
More than 13 weeks service to 6 months service – one months notice required.
•
After 6 months service - one month’s notice is required.
In the event of termination by the employer the notice period to be given by the employer is:
•
Less than 13 weeks service – one weeks notice
•
More than 13 weeks service up to 6 months service – One [1] week.
•
6 months service but less than less than 10 years’ service – One [1] month.
•
10 years’ service or more but less than 15 years’ service – Six [6] weeks
•
15 years’ service or more – 8 weeks
Little Rainbows Crèche reserves the contractual right to give you pay in lieu of all or any
part of the notice periods above, which you are required to give to or/are entitled to receive
from Little Rainbows Crèche . There is no notice period applicable for the first thirteen weeks
for either party.
In the event of termination of employment through dismissal, all disciplinary matters will be
dealt with in accordance with the company disciplinary procedure.
Little Rainbows Crèche reserves the contractual right to give you pay in lieu of all or any
part of the notice periods above, which you are required to give to or/are entitled to receive
from Little Rainbows Crèche .
Management reserves the right to give you pay in lieu of any period on notice, which you are
required to give to or/are entitled to receive from Little Rainbows Crèche .
Little Rainbows Crèche shall be entitled to terminate your contract without notice or
payment in lieu of notice if you are guilty of gross misconduct.
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The Right to Disconnect
The Right to Disconnect grants all employees the right to fully disengage from work-related
activities outside of their normal working hours. This includes the right not to respond to
emails, phone calls or other messages outside of that window. Employers should be
mindful of their expectations of their employees in light of the following 3 rights enshrined in
the Code:
- the right of an employee to not have to routinely perform work outside their normal
working hours
- the right not to be penalised for refusing to attend to work matters outside of
normal working hours
- the duty to respect another person’s right to disconnect (for example: by not
routinely emailing or calling outside normal working hours).
Time Keeping
Staff should be present on the premises approximately five [5] minutes before they are due
to commence work. You must “sign - in”. You should be in your room at the designated start
time. Persistent lateness will result in disciplinary action. Staff must record and submit their
hours worked and breaks taken using the Organisation of Working Time form supplied by
Management (OWT1 Form).
Timesheet
Employees are required to ‘sign in’ and ‘sign out’ daily.
The Service places great importance on punctuality. Employees should be at their place of
work five [5] minutes prior to their start time and ready to commence work at their required
starting time. The Service will use appropriate means to record timekeeping and attendance.
A poor record of timekeeping may lead to disciplinary action, up to and including dismissal.
Trade Union
Employees are entitled to become a member of a Trade Union. It may be helpful to confirm
to your employer if you are a member of a union during your employment.
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2. ALCOHOL & SUBSTANCE MISUSE
Purpose
Little Rainbows Crèche, as your employer, under legislation have a duty to ensure so far as
is reasonably practicable, the health and safety of all employees and similarly you have a
responsibility to yourself, your colleagues and to the children in your care.
Scope
All employees in Little Rainbows Crèche.
•
Substance abuse of any nature is prohibited at Little Rainbows Crèche . This
includes alcohol, drugs or any other substance which could impair judgement.
•
There is a zero-tolerance level for use of any substances at Little Rainbows Crèche
which could impair judgement. This means consumption of ANY alcohol or drugs,
(except prescription drugs used according to instruction) is strictly prohibited.
•
Where an employee has been prescribed medication, the employee is required to
make known to the prescriber the work duties and environment they work in. The
employee shall ascertain whether the medication can produce side effects that may
adversely affect the performance of their work and delivery of responsibilities to the
children in their care. Employees are required to advise their Manager of same.
•
If an employee’s performance or attendance at work is affected as a result of alcohol
or drugs or if Little Rainbows Crèche has a reasonable belief that an employee has
been involved in drug related activities or an offence, then the disciplinary policy and
procedure may be invoked. The disciplinary procedure has levels of warning up to
and including dismissal. In the event that a problem arises in the workplace that is
associated with the use of prescribed medication a claim by an employee of
ignorance about possible side effects of the medication shall not be regarded as
acceptable.
•
Should Little Rainbows Crèche have a reasonable belief, following this meeting that
an employee is under the influence of some form of intoxicants it may at its discretion
send an employee home for the remainder of the day without pay. This is not
disciplinary action but rather in the interests of health and safety of the employee, the
children in your care, work colleagues and parents.
•
If an employee discloses a substance abuse issue Little Rainbows Crèche will offer
the employee support in terms of referrals to our Occupational Medical Adviser and
to support groups etc. However, the interest of the child always comes first and the
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employee will be unable to attend work until such time as they are fully well and able
to return to work and perform their duties and responsibilities in full. In such
circumstances the employee will be on sick leave and will require a fitness to work
certificate from their own GP. Little Rainbows Crèche reserves the right to ask them
to attend a nominated Little Rainbows Crèche GP for fitness to work also.
•
If the employee returns to work following referral to a programme/other supports.
Little Rainbows Crèche will work with the support programme to ensure that
appropriate checks are in place in the workplace to ensure that the employee is fit to
work fully in the service and complete all duties and responsibilities.
•
Failure to comply with any part of this policy will result in the employee being subject
to the Disciplinary procedure and may result in dismissal.
•
Where the interest of the child and the interest of the adult conflict, Little Rainbows
Crèche will always prioritise the interests of the child in line with Children First
guidelines and Little Rainbows Crèche Child Safeguarding policy.
Purpose
Young children develop best through close affectionate relationships and positive,
responsive interaction with others, particularly adults but also with other children. Warm
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relationships are fundamental to meeting the young child’s need for love, security,
recognition and encouragement.
Scope
All employees of Little Rainbows Crèche .
This applies to all those working in the service including employees, students, volunteers,
SNA’s, external agency staff.
Adults should adopt the following practices when interacting with children
DO...
•
Provide constant supervision to ensure children are safe.
•
Make strong eye contact.
•
Be at the child’s level – focus on the child/children.
•
Check the child is understood.
•
Give encouragement and positive feedback.
•
Work with the child to develop their skills in relation to mediation and conflict resolution.
•
Extend the child’s language.
•
Use clear communication skills – questions, responses, discussion, leading to other
subjects.
•
Ask questions – how did you do that? - tell me about that?, how?, why?
•
Use props.
•
Be sensitive to the child’s needs and partnering play.
•
Ensure the child is comfortable.
•
Language – short repeat words, extend language – in line with the child’s developmental
age.
•
Use all occasions to engage children – greetings – lunch.
•
Repeat your message if something is not correct (not in negative way).
•
Organise activities – that reflect children’s interests – enjoyable, accessible to child.
•
Allow children – freedom of choices, within reason.
•
Listen, encourage and praise – applies to adults, children, parents/guardians.
•
Be a positive role model. Remember children learn what they see and hear.
•
Encourage children to engage in activities which will calm or relax them.
•
Be aware that the weather can effect children – rain, wind, heat.
•
Follow the child’s lead.
•
Have FUN!
DON’T...
•
Use mobile phones when supervising children.
•
Use abusive/threatening behaviour or language.
•
Use raised voices – speak in soft tones.
•
Isolate children.
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4. COMMUNICATIONS [EMAIL, INTERNET, SOCIAL MEDIA and WHATSAPP]
Purpose
The purpose of the communications policy is to provide a framework to ensure that there is
continuity of procedures in the usage of Internet and Email usage by employees within Little
Rainbows Crèche . To ensure that staff understand the requirements of social media while
an employee of Little Rainbows Crèche and the procedures on the use of mobile phones in
the workplace.
Scope
All employees of Little Rainbows Crèche .
We have devised a policy that provides maximum use of the facility whilst ensuring
compliance with the legislation throughout. The company’s email and internet facilities are
monitored on a regular basis. Excessive or inappropriate use of these facilities will result in
disciplinary action, up to and including dismissal.
Social media is the collective term referring to social and professional networking sites (for
example Facebook, LinkedIn) microblogs (such as Twitter), blogs, boards, electronic
newsletters and other similar online platforms. The policy extends to all such sites and
incorporates any future developments of such media.
The absence of, or lack of explicit reference to a specific site does not limit the extent of the
application of this policy. Where no policy or guidelines exist, employees should use their
professional judgment and take the most prudent action possible. Consult with your manager
if you are uncertain. Misuse of Social Media platforms can have significant reputational
damage to the company and as such employees are personally responsible for the content
they publish online.
Internet
Attention must be paid to ensuring that published information has relevance to normal
professional activities before material is released in the company’s name. Where personal
views are expressed a disclaimer stating that this is the case should be clearly added to all
correspondence. Intellectual property rights must not be compromised when using the
internet. The use of the internet to access and/or distribute any kind of offensive material
leave an individual liable to disciplinary action which could lead to dismissal. These
provisions apply to internet usage on the company’s mobile phones also.
Websites
Employees must be aware when using the company PC’s or laptops or mobile phone or
similar digital devices that access to websites is strictly in line with the needs of the work.
Any access of non-related work websites will result in disciplinary action which could lead to
dismissal. This can include as example accessing and/or using online gaming/gambling
websites, accessing and/or transmitting pornography, accessing racial or ‘hate’ websites.
This list is not limited and includes any defamatory, harassment or disparagement of others
based on their gender, race, sexual orientation, age, national origin or religious or political
beliefs.
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Email
Unauthorised or inappropriate use of the email system may result in disciplinary action which
could include dismissal. The email system is available for communication and matters
directly concerned with the legitimate business of the company. Employees using the email
system should give particular attention to the following points; messages and copies should
only be sent to those for whom they are particularly relevant, abusive emails must not be
sent, confidential emails must be protected to ensure confidentiality, no offers or
acceptances of contracts are to be made by email without permission from management.
Little Rainbows Crèche will not tolerate excessive use of the email/internet system for
personal use and should not be used for unofficial or inappropriate purposes including any
messages that could constitute bullying, harassment/sexual harassment, incite hatred or
racial slurs or other detriment.
Social Networking/Media
The management of Little Rainbows Crèche may impose the disciplinary process up to and
including dismissal for posting inappropriate material on social networking sites in
circumstances where the posts breach confidentiality, harassment, dignity at work or bring
the company into disrepute. Staff are not allowed to befriend parents/guardians/family
members of the children attending the service on Facebook/Twitter or any other social media
forum. If staff are friends on any social media forum they are reminded of their
responsibilities in relation to the service and that there should be no reference to work name,
workplace, work activities or children and families using the service. Social media activities
should not interfere with work commitments.
The company reserves the right to access and disclose as necessary all data, information,
and messages stored in or sent over its PC’s/laptops, e-mail and other systems, without
regard to content. Because e-mail messages are often retained for long periods and
forwarded to unintended recipients, you should not use e-mail to transmit any messages that
you would not want read or heard by a third party.
Virus Protection
In order to prevent the introduction of virus contamination into the software system the
following must be observed:
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a) Unauthorised software including public domain software, or internet/email
downloads must not be used.
b) All software and downloads must be virus checked using standard testing
procedures before being used.
WhatsApp –
Little Rainbows Crèche uses WhatsApp to communicate with staff. Appendix 1 to this
document sets out the protocols for the use of the company WhatsApp. All employees will be
required to review and sign off on the WhatsApp protocol. Breach of the protocol may result
in disciplinary action up to and including dismissal.
28
Appendix 1
WHATSAPP – USER POLICY/PROTOCOL
Purpose
The purpose of this policy/protocol is to ensure all persons understand the following policy/
protocol around the use of Little Rainbows Crèche administration of their ‘WhatsApp’ group
for use by management and staff.
Protocol/Guidelines
1.
Little Rainbows Crèche ‘WhatsApp’ group is set up by the Owner who may appoint
additional administrators to assist the application of the ‘WhatsApp’ group
2.
The ‘WhatsApp’ group should not be used to post private or confidential messages
or express personal opinions or gossip. Any opinions expressed are the opinions
of individual members and may not be representative of the whole group. In such
events the administrator will remove any personal opinions. Anne Campbell and
Ann Maher are the administrators of the ‘WhatsApp’ group and are not responsible
for any comments posted by individual members of the group.
3.
Children under the age of 18 years (“minor”) are not permitted in to use Little
Rainbows Crèche ‘WhatsApp’ group.
4.
All phone numbers will be validated and staff will be required to ‘sign off’ prior to
their number being placed on the Little Rainbows Crèche ‘WhatsApp’ Group.
5.
Little Rainbows Crèche ‘WhatsApp’ group is intended as a convenient way to
distribute important information to staff of the service quickly and efficiently and
for staff to communicate easily with each other.
6.
It is not necessary to respond to every post unless it is requested by the service. If
a response is required from staff this will be clear in the message.
7.
If your message is not relevant to majority of the group members, please consider
if it is more appropriate to reply by way of a personal message. In the event of too
many messages being posted that are only relevant to a minority of group
members the group administrators of Little Rainbows Crèche may request the
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conversation be continued outside the group.
8.
Please respect the time you post. Early in the morning, late at night posts are
discouraged wherever possible. Repeat offenders may be removed from groups
without notification. The Administrator reserves the right to post as may be
required in the event of emergencies i.e., severe weather conditions or outbreak of
infectious diseases.
9.
Do not use the group to discuss any non-service Little Rainbows Crèche
information.
10.
The group administrators [Owner/Manager] have the right to restrict admission,
remove or ban anyone from the group without notification.
11.
By signing up to use and become a member of the ‘WhatsApp’ Group as
participants, staff employed by Little Rainbows Crèche and management of Little
Rainbows Crèche agree to these group guidelines.
12.
Please note, by accepting the request to join, you are sharing your phone number
with other staff within the group. Once you join, you always have the option to
leave the group.
13.
Disregard of the Little Rainbows Crèche Communications [Email, Internet and
Social Media] Policy and ‘WhatsApp’ guidelines/protocol may result in Little
Rainbows Crèche management having to take appropriate actions.
I hereby consent to be part of the Little Rainbows Crèche WhatsApp group. The purpose of
the WhatsApp group is to share information among staff and occasionally to post photos of
activities and children’s work. As a member of the group other members of the group have
access to your mobile number.
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I confirm that information and photos shared in this group will not be shared elsewhere by
me including any social media sites.
I confirm that I will not use any number to contact other staff directly or pass their number to
other third parties.
I further understand that this consent may be withdrawn by me at any time, upon written
notice.
Date. …………………………………………………..
5. DISCIPLINARY POLICY
Purpose
The disciplinary procedure of Little Rainbows Crèche is designed to help and encourage all
employees to achieve and maintain high standards of conduct, job performance and
capability. The policy has regard to the rights of Employees under both the Code of Practice
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on Disciplinary and Grievance Procedures and the Unfair Dismissals Acts. The disciplinary
procedure aims to help employees whose performance or conduct falls below service
requirements to achieve the necessary improvement. The disciplinary procedure aims to
help employees whose performance or conduct falls below service requirements to achieve
the necessary improvement. Formal procedures are vital to ensure consistent and fair
disciplinary action at all times.
Scope
In order to achieve consistency and fair treatment, this procedure applies to all employees in
the service.
In order to maintain the smooth and effective running of the service, there are certain areas
where disciplinary action may be required.
These include:
b) Misconduct:
This applies where it is alleged that there is some fault or blame on the part of the employee
concerned through a breach of the service’s standards of behaviour and rules and
regulations. This can include persistent poor timekeeping, disruptive behaviour or any other
act which the service considers to be a breach of the standards of required disciplinary.
Please refer to the list as set out under misconduct below.
c) Gross Misconduct:
This refers to gross breaches of misconduct, i.e., where it is alleged that an employee has
deliberately broken service rules and regulations or standards of behaviour. This may
include, bullying, harassment/sexual harassment, fraud, theft, or any other serious offence.
Any breaches of serious offences could result in summary dismissal. Please refer to the list
as set out under gross misconduct below.
Procedure
This disciplinary procedure allows for warnings to be given for failure to meet service
standards of job performance, conduct and attendance. A breach of the employee’s terms
and conditions of employment may also prompt disciplinary action.
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•
The general principles of natural justice and fair procedures will be upheld at all times.
•
Employees may be suspended depending on the nature of allegations or matter arising.
Employees will be suspended on full pay during the suspension period.
•
Management may be required to undertake an investigation into the allegations and this
will involve interviewing the employee who is subject to the process and any parties who
may be deemed as witnesses. All parties may be accompanied by a work colleague,
friend or union representative.
•
A note taker may be appointed to record an investigation meeting and/or disciplinary
Hearing. A digital recording device may be used.
•
The notes of the meeting will be circulated to all relevant parties.
•
Time frames may be extended by mutual agreement.
•
An external HR professional or third party maybe requested to participate in and/or carry
out the process if deemed appropriate by the Owner/Manager.
•
The informal process may include a “facilitation session” with a third party (for example
the Manager, or an external third party could facilitate a resolution between two staff
members) if agreeable and acceptable by both parties.
Procedure
This disciplinary procedure allows for warnings to be given for failure to meet service
standards of job performance, conduct, attendance etc. A breach of the employee’s terms
and conditions of employment may also prompt disciplinary action. Generally, sanctions will
be issued on a progressive basis as follows:
Should an employee fail to improve after the first sanction of a verbal warning, or indeed, if
there are new areas of conduct to be addressed, the company will proceed through each of
the stages as above.
However, the final determination of the level of sanction will only be determined following a
disciplinary hearing.
The company therefore has the right to issue any sanction up to and including dismissal,
dependent on the gravity of the matter under investigation and following a fair process and in
line with the principles of natural justice.
Management will:
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✓ Informally meet with the employee to discuss with them the unacceptable behaviour or
weak area of their performance.
✓ Agree on improvement measures and the timeframe for these improvements.
✓ Offer to support and coach the employee to improving their performance.
✓ Decide on a date to review the progress.
✓ Inform the employee in a clear manner of the next steps in the procedure if agreed
standards of improvement are not achieved.
✓ Maintain a record of the meetings held.
Formal Process
The formal disciplinary procedure may be initiated for a number of reasons. Examples of
misconduct and gross misconduct are outlined at the end of this section.
Investigations
•
All allegations will be investigated by Little Rainbows Crèche
•
The employee has the right to representation at all meetings as part of the process.
However, the representative cannot answer on behalf of the employee.
•
The representative’s role is to be a support person for the employee and clarify
process / procedure if necessary. The representative is not permitted to directly
question (or cross examine in a legalistic manner) witnesses.
•
A note of all meetings will be taken. The company reserves the right to have a note
taker present and to digitally record meetings.
•
A record of the meeting with the employee will be provided and the employee will be
required to sign to confirm the contents of same.
•
Little Rainbows Crèche endeavour to conduct and complete the process in a timely
manner in the interest of all parties concerned.
•
If, due to extenuating circumstances, Little Rainbows Crèche is unable to fulfil the
requirements within the timeframes outlined, the employee will be notified and the
reason for the delay and expected new timeframe provided.
•
On completion of the investigation and dependent on the outcome of the
investigation, Management will convene a disciplinary hearing.
•
Management will carry out the investigation meeting and disciplinary hearings and if
required Management reserves the right to outsource the investigation meeting and/
or disciplinary hearing process if this is required.
Disciplinary Hearings
•
Disciplinary Hearings will be held with the employee so that the employee can
respond.
•
Management will never give a warning or decide on the level of a warning until
AFTER this hearing takes place and the employee is given a fair hearing under the
principles of natural justice.
•
The hearing will ALWAYS be adjourned and all aspects considered before a decision
on sanction is imposed.
•
Disciplinary Hearings will be attended by Management and their representative (as
outlined above), the employee and the employee’s representative (as outlined above)
if they wish to have a representative present.
•
The employee will be provided with a copy of all documents, investigatory reports
and witness statements (if applicable) in advance of the disciplinary hearing.
•
Management will consider all of the information presented at the hearing.
•
The employee will be given the opportunity to respond and to state their case.
34
•
The meeting will be adjourned to consider the information presented at the hearing
and to decide on the outcome.
•
If appropriate, the employee and their representative can be requested to re-join the
meeting and the decision provided.
•
However, dependent on the detail of the matter, the employee may be advised that
an outcome / determination will be provided within one week.
•
The sanctions that are available for Management to determine are as follows.
Management refers to the Owner/Manager and/or their nominated representatives which may
include an external third party.
The verbal warning will be issued verbally and confirmed in writing. A copy will be given to
the employee to sign, and it should be returned to the notified person. This signed copy will
be placed on the employee’s personnel file for a period of six [6] months.
The warning will be issued by management to the employee in the presence of the
employer’s representative and the employee’s representative. (See information relating to
disciplinary hearings)
The warning will be issued verbally and in writing and in duplicate, a copy of which the
employee should sign and return to the notified person. This signed copy will be placed on
the employee’s personnel file for a period of twelve [12] months. The warning will be issued
by management to the employee in the presence of the employers’ representative and the
employee’s representative. (See information relating to disciplinary hearings)
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A final written warning should be given by Management.
If the required improvement does not take place or dependent on the seriousness of the
misconduct, a written warning should be given by management. The warning should state:
1. Details of the performance / conduct issue that occurred.
2. The action(s) or improvement that is expected and required from the employee.
3. Confirm a date for review meeting(s) to ensure that required actions are being
addressed.
4. Advise of further action that may be taken under the Disciplinary policy and procedure, if
there is no improvement made by the employee.
The warning will be issued verbally and in writing and in duplicate, a copy of which the
employee should sign and return to notified person. This signed copy will be placed on the
employee’s personnel file for a period of twelve [12] months. The warning will be issued by
management to the employee in the presence of the employer’s representative and the
employee’s representative.
Dependent on the seriousness of the matter, the employer may determine to dismiss the
employee. In this case, the employer will pay any outstanding wages due, but will not pay a
notice period as per the contract notice periods by employee and employer.
The dismissal will be issued in writing and will include the internal appeals process that the
employee should follow.
The following are examples of misconduct and gross misconduct BUT this list is not
exhaustive.
Misconduct
- Failure to comply with a reasonable request.
- Failure to comply with written instructions.
- Failure to maintain the required dress standard, appearance and personal hygiene.
- Unacceptable performance.
- Persistent failure to reach job requirements.
- Persistent and unacceptable levels of absence.
- Failure to follow absence reporting procedures.
- Giving false evidence of incapacity for work.
- Time-keeping – being persistently late.
- Leaving the workplace early (i.e., either Little Rainbows Crèche premises or designated
work location).
- Breach of policies and procedures.
- Undertaking work in conflict with Little Rainbows Crèche
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- Unauthorised access to Little Rainbows Crèche premises.
Gross Misconduct
- Child Protection Allegations.
- Failure to obtain a satisfactory Garda/police vetting.
- Breach of confidentiality.
- Non-compliance with the services’ COVID 19 Policy and Procedure.
- Failure to provide appropriate supervision of the children in the service.
- The taking of or being under the influence of alcohol or un-prescribed drugs during
working hours.
- Abusive or insulting behaviour and/or language to fellow workers, children or parents.
- Continued or ongoing leaving the workplace without permission (i.e., either Little
Rainbows Crèche premises or designated work location).
- Submitting or entering of false / misleading information.
- Refusal to obey a reasonable instruction from someone authorised to issue such
instructions.
- Stealing from Little Rainbows Crèche or fellow employees.
- Horseplay (joking, clowning, rowdiness or fun) that could lead to a possible mishap or
accident.
- Bullying
- Harassment.
- Sexual Harassment.
- Serious or persistent acts of sexual, racial, religious or disability discrimination.
- Continued failure to observe the dignity of others.
- Physical and verbal assault.
- False declaration of information at the time of initial employment, which would have
affected the decision to offer employment.
- Continued failure to attend a disciplinary hearing.
- Repeated failure to comply with reasonable requests.
- Noncompliance with Health and Safety procedures.
- Neglect of safety standards.
- Repeated breach of policies and procedures.
Employees’ Rights
At each stage of the disciplinary procedure, employees have the right:
•
To be informed of the complaint against them and be given sufficient opportunity to
present their case and call witnesses to support their case, as appropriate.
•
If suspended from work as part of the investigation meeting and/or disciplinary hearing
process to be paid for the period of suspension.
•
To be accompanied to disciplinary meetings by a representative (this can be in the form
of a work colleague or friend)
•
To be given an opportunity to present their case before a decision regarding the
disciplinary to be imposed is reached.
•
To normally not be dismissed for a first offence, other than gross misconduct.
•
To be informed and encouraged to use the right of appeal.
37
Appeal Process
•
An appeal should be made by the employee to the Management of Little Rainbows
Crèche in writing within two weeks of the disciplinary action been taken.
•
Employees must state in writing their grounds for appeal.
•
The employee has the right to representation at the appeals hearing.
•
An appeals process is not a rerun of the disciplinary hearing.
•
An appeals officer will be appointed to investigate the appeal. This will consist of an
external person not previously involved. Management reserve the right to request an
external HR person to carry out the appeal if required to ensure transparency.
•
The person hearing the appeal should not have a previous knowledge of the matter.
•
A meeting will take place within two [2] weeks of the application to appeal the disciplinary
decision. This may be extended by mutual agreement if required.
•
The outcome of the appeals process will be issued to the employee in writing within one
[1] week [5 working days], after the hearing. The appeals process is the final stage of the
internal disciplinary process.
NOTE: All employees are required, under their Contract of Employment, to participate
in any investigation associated with this policy as a complainant, respondent or
witness
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6. DIGNITY IN THE WORKPLACE
All employees have the right to be treated with dignity and respect at work. The Service is
committed to maintaining a workplace environment that encourages and supports the right to
dignity at work under the Employment Equality Acts 1998-2015 and rights of persons
availing of goods or services under the Equal Status Acts 2000-2011. All employees are
expected to respect the right of each individual to dignity in their working life. All employees
must be treated equally and respected for their individuality and diversity. Bullying,
Harassment or Sexual Harassment is not accepted in the Service and will not be tolerated.
All individuals whether directly employed or contracted by us have a duty and a responsibility
to uphold this Dignity at Work Charter.
Bad language, smoking and inappropriate social conversations are not permitted on the
premises. Lengthy social and personal discussions during time when staff members are
caring for children are not permitted. The use of personal mobile phones and smart watches
is prohibited in the care rooms. Mobile phones are to be kept in handbags and smart
watches if worn by a member of staff must have all notifications/alerts switched fully off,
including vibrate alerts. If breaches of this occur, staff will be asked to equip themselves
with a watch that is not a smartwatch and/or disciplanary procedures could be invoked. As
stated in your contract, the employer expects you to devote the whole of your time and
attention to your work during these hours.
•
We at the Service commit ourselves to working together to maintain a workplace
environment that encourages and supports the right to dignity at work.
39
•
The welfare of the child comes before any other consideration and staff, management
and others engaging with children must adhere to this principle. You must not do
anything that will in anyway endanger a child. Where anyone has a concern as to the
welfare of the child they must act on that concern in line with the Child Safeguarding
policy of the Service.
•
All who work here and those who are connected with the Service are expected to respect
the right of each individual to dignity in their working life.
•
All employees will be respected for their individuality and diversity. Bullying, Harassment
and Sexual Harassment in any form is not accepted by us and will not be tolerated.
Please raise any concerns in this regard with the Manager.
•
Our policies and procedures will underpin the principles and objectives of this Charter.
•
All individuals, whether directly employed or contracted by us, have a duty and a
responsibility to uphold this Dignity at Work Charter.
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7. DRESS CODE
Purpose
Little Rainbows Crèche considers the way their staff dress and their appearance are of
significant importance in portraying a professional image to parents, visitors, clients and
colleagues and encourages a sense of belonging.
Scope
All Little Rainbows Crèche employees, students, and volunteers.
Statement of Intent
The Dress Code policy is designed to guide staff on Little Rainbows Crèche standards of
dress and appearance. All staff’s appearance must be professional at all times both within
the workplace and when representing the service. Little Rainbows Crèche values its staff
and does not intend to quell personal expression- but the health, safety and welfare of
children and staff is paramount at all times.
Policy
•
Uniforms and shoes must be clean, tidy and neat at all times.
•
Staff must present for work in the correct uniform consisting of T-shirt with the company
logo (2 supplied by the company) and black trousers.
•
Comfortable shoes should be worn at all times. High-heels, toe-less sandals (flip flops)
or backless shoes should be avoided in light of the dangers these can prevent to staff
and children. Staff could slip whilst carrying a child and correct footwear will help prevent
this.
•
Staff working in the baby room should not wear outdoor shoes and change into
appropriate indoor shoes to ensure a high standard of cleanliness and hygiene.
•
No jewellery except for wedding bands and simple stud earrings may be worn. Body/
facial/tongue piercings must be covered.
•
The absolute minimum of make-up should be worn.
•
Any tattoos should not be on view.
•
Hair should be clean, washed, neat and tied back at all times.
•
Nails should be short and clean at all times. Painted nails are not considered appropriate
for an Early Years setting as all staff are basic food handlers and non-polished nails
reduce the risk of contamination. False or gel nails are not permitted.
•
Staff are required to change into appropriate overalls for food handling.
•
Staff are role models for young children so must exercise a high level of personal care
and hygiene at all times.
•
Chewing gum is not permitted.
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8. EQUALITY POLICY
Purpose
The purpose of this policy is to demonstrate the employer’s commitment to equality of
opportunity for existing and potential employees, by promoting a work environment that
affirms our commitment to the personal dignity and worth of each employee. Employment
Equality Act 2004 refers.
We do this by promoting a work environment that is free from discrimination in the following
areas:
•
Gender
•
Marital Status
•
Family Status
•
Sexual orientation
•
Religious belief
•
Age
•
Disability
•
Race
•
Membership of the travelling community
Scope
This policy applies to all present and potential employees of the Service.
Policy
The Service is committed to equal opportunity for all employees and all potential employees
of the Service. As such employment decisions will be based on qualification, merit and
ability. Any decision in relation to employment will not be influenced by any of the
aforementioned areas outlined within the purpose of this policy. This policy applies to all
areas of the organisation.
At the Service, recruitment decisions will not be influenced by any of the above areas of
discrimination. We will ensure that discrimination on these grounds will neither occur directly
or indirectly. To reiterate the purpose of the policy, all recruiting decisions will be based on
merit, abilities and qualifications.
This policy applies to training, conditions of pay, promotion and every other aspect of
employment.
Responsibility
Each and every employee of the service has a personal responsibility for the implementation
of this policy. This includes treating peers with dignity and respect. Employees also have a
responsibility to draw the attention of the Service to discriminatory practices or areas where
they believe individuals have been treated unfairly under the above aforementioned grounds.
It is the responsibility of all staff to support and communicate this policy and to encourage
open discussion to identify and resolve issues.
Procedure
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Any employee who feels they have been treated unfairly in any employment related
decision, such as promotion, training, conditions of employment or any other area should
follow the service grievance procedure.
All cases of discriminatory allegations will be promptly investigated. Any individual found
partaking in any form of discrimination should be subject to disciplinary action up to and
including dismissal. (Refer to the Disciplinary Procedure).
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9. GRIEVANCE POLICY
Purpose
The purpose of the grievance procedure is to ensure that employees of the Service have a
fair forum in which to express any problems or concerns they may have and to have them
resolved quickly and satisfactorily. The overall intention is to ensure that minor matters do
not develop into major disputes.
Scope
This policy applies to the individual grievances of all Employees. The policy is not
appropriate for dealing with issues of harassment, sexual harassment or bullying, which
should be addressed through the appropriate procedures set out by the Organisation.
Further information may be sought from your Manager. In all cases, matters will be dealt
with in as confidential a manner as possible. Employees may utilise the procedure whenever
they feel it is required. An Employee will not be treated adversely for raising a grievance.
Application
Management recognises that good communication and a willingness to cooperate will help
to resolve issues quickly and smoothly. Management encourages its employees to initially
try to resolve an issue through informal discussions with management. At this stage, the
Manager will consider the grievance carefully and respond to the Employee within a
reasonable and agreed timeframe.
The grievance procedure will normally be employed if these informal discussions have not
helped to resolve the situation. If the employee so wishes the formal procedure can be
implemented at any time. If discussing the issue informally does not result in an acceptable
outcome, you should evoke the formal procedure as outlined below.
Policy
General Information
•
All grievances should be put in writing. If an employee makes a formal complaint
verbally, it will be recorded in writing by the person to whom the employee has made the
grievance and a written copy should then be given to the employee. This will allow the
employee to make any changes, if they so wish, to the written document.
•
If the timeframes specified cannot be adhered to, the time frames may be extended by
mutual agreement
•
The Manager, to whom the grievance has been reported to, or another member of
management may need to investigate matters arising from the grievance – this may
require management to interview other people in relation to the matter as well as the
employee who has made the grievance.
•
Some circumstances may warrant just an informal discussion in order to resolve the
situation and employees are encouraged to discuss the situation with the Manager in the
first instance. Then, if the employee is still unhappy they can proceed to Stage 1.
•
If an employee feels they cannot discuss the matter with their line Manager or that they
may consider they are part of the problem, the employee should contact the Owner. This
meeting should be held as soon as possible.
44
•
A note taker may be appointed by Management to record notes of the meeting/s, as
appropriate. Management reserve the right to use a digital recording device. The notes
of the meeting will be made available to all parties.
•
Management reserves the right to use the services of an external HR support person if
required.
•
Mediation may be used as an option to resolve grievances.
Mediation
Where the informal procedure fails to resolve an issue, mediation is another option.
Mediation requires the voluntary participation and co-operation of all parties to the complaint.
Where mediation is availed of, the following applies:
•
An independent mediator has to be agreed by both sides.
•
Mediation does not deny the right to a full investigation at a later date.
•
The information that arises in mediation is confidential and cannot be used later in an
investigation.
Procedure
Stage 1
- Meeting is recorded and signed - buy both parties, with copies issued to those in
attendance.
Stage Two
- Should the employee be dissatisfied with previous outcome or feel they cannot approach
the Manager they can approach the Owner.
- Again, the employee is given the option to have a representative present in the form of a
work colleague/union representative or friend.
- A discussion will be held and a response given within five working days.
- Notes of the meeting is recorded and signed - buy both parties, with copies issued to
those in attendance.
Stage Three
If the response is inadequate in resolving the issue, the employee should then appeal their
grievance to Management, who will appoint an agreed outside person who will hear the
grievance. This may be a HR company/consultant who will hear the grievance and review
matters arising. This meeting will be held as soon as possible.
45
Stage Four
In the event that the matter still remains unresolved the matter may also be referred through
normal industrial relations procedures to the Workplace Relations Commission. During the
period in which the grievance procedure is being followed no form of industrial action such
as go-slow, walk-out, no strike, lock-out or other form of action will take place until all
avenues as outlined have been followed. In the event of any issues arising which may not
be immediately processed in accordance with the above grievance procedure then it is
expected that normal working (even if under protest) would continue until a settlement is
reached.
Every attempt will be made to resolve the grievance issue speedily and appropriately.
NOTE: All employees are required, under their Contract of Employment, to participate
in any investigation associated with this policy as a complainant, respondent or
witness
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10. HEALTH & SAFETY POLICY
Purpose
The Service is committed to the health and safety of its employees, contractors and
customers, and this policy is in accordance with the provisions of the Safety, Health and
Welfare at Work Act 2005. Any breach of an employee’s health and safety obligations or the
Service’s health and safety policy will be treated seriously and may result in disciplinary
action up to and including dismissal.
The safety policy of the Service is to ensure the health, safety and wellbeing at work, of
every employee, volunteer, contractor, and visitor, in so far as is reasonably practicable. In
line with legislation the Service have a health and safety statement which employees may
access.
Scope
All employees, children, parents, volunteers, students, contractors, suppliers and visitors.
Policy
The Health, Safety and Welfare Policy of the Service is to ensure that employees:
•
Are familiar with the Safety, Health & Welfare at Work Childcare Policies of the Service
•
Do not take any action which would threaten the health, safety and welfare of
themselves, other colleagues, children, parents, or members of the public.
•
Record and report all accidents and incidents to the Manager
•
Endeavor to ensure a healthy and safe environment for children, parents and staff.
•
Understand that it is the responsibility of every employee to take responsibility for their
own health and safety and other person who may be affected by any act or omission at
work.
•
Use any protective equipment that may be provided.
•
Co-operate with the Service in complying with health and safety legislation.
•
There is a staff room facility which can be used for refreshments at break times by
employees. This area should be kept clean and tidy at all times.
Bathroom facilities are provided for employees use. This area should be kept clean and tidy
at all times.
Employees are required to be aware of their own personal hygiene as we work with children
and other workers in close proximity. Little Rainbows Crèche has a dress code to which
employees must adhere.
The Service has a Safety Statement for its Early Years’ service which is reviewed regularly
and formally updated and signed off on an annual basis as per legislative requirements.
Employees have a right to make representations to the Management on safety, health and
welfare issues and the Management will take account of any such representations, as far as
is reasonably practicable. At present, employees are required to report any possible hazard
to their Manager. There is also a requirement to report every accident (no matter how trivial).
Specifically, the Service operates a “no smoking” policy in its premises in line with current
legislation. The Service does not permit the use of E-cigarettes in the workplace.
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Employees should be aware that breaches of safety rules may result in disciplinary action,
up to and including dismissal.
Building Security
Entrance Area
•
All staff must follow the practices in relation to access and egress of parents and children
through the main door.
•
Staff should not allow entry unless they are sure that the person is:
o
A parent
o
An authorised collection person
o
A visitor (staff should be informed of any expected visitors and given the name
and company of the person visiting)
o
Early Years Inspection Team
o
DES Inspection Team
o
If in doubt, check with the Manager
.
Visitors
•
All employees are expected to play a responsible role in security matters.
•
Visitors must not be given free access within the building and should be accompanied at
all times.
•
All visitors must sign into and out of the visitors’ book.
Employees
All employees are expected to play a responsible role in security matters. A number of
designated staff members have keys for the building. Whoever is rostered to arrive first in
the morning ensures that the building is opened.
All employees should ensure that the building is locked up when they are leaving the
building and ensure the alarm system set if they are the last to leave the building.
Instructions for usage of alarm system are situated next to the alarm panel. Delete if not
applicable
First Aid
The Company has appointed a First Aid Officer and staff will be trained in paediatric first aid
and a number of staff will have First Aid Responder [FAR] formerly occupational first aid
training. Employees will be briefed at Induction of health and safety practices.
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Should the Service consider a situation to be of immediate danger to the welfare of staff
members, management may authorise an evacuation of the building or part of the building.
Should this happen an authorised authority will investigate the area and issue a formal
certificate of clearance. Only when this has occurred can any staff member re-enter the
area.
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11. INFORMATION TECHNOLOGY POLICY
Purpose
The purpose of this policy is to define the way in which electronic communications are
managed in The Service and the rights and responsibilities of all employees, students and
volunteers.
Scope
The policy applies to all employees, students and volunteers of The Service. It covers
internet, email usage, voice mail and phone calls, the rules regarding information technology
(IT) systems and The Service’s right to monitor such activity. It also outlines employee’s
personal responsibility in relation to maintaining confidentiality regarding the Service’s
families and children and other employees when using social networking websites.
Policy
Only the Manager and designated staff are permitted access to the Service computer. If a
member of staff wishes to access the computer for work purposes permission must be
required from the Manager.
Staff have a responsibility to maintain the Service’s image, to use technology in a productive
manner and to avoid placing The Service at risk for legal liability based on its use. Violation
of this policy could result in disciplinary action.
Under no circumstance can you install any third-party software or device on the Service’s
computer.
All employees who use social networking websites (usually on home computers or mobile
phones) should be aware that no information relating to the Service, the families and
children who attend the service or employees of the service should be referred to when
corresponding on such sites.
Employees are reminded of the Service’s Confidentiality Policy and the requirements placed
upon the Manager and employees regarding same under the Child Care Act 1991 [Early
Years Services] Regulations 2016.
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If employees receive any correspondence on personal social networking websites that refers
to The Service or any of its services, the families and the children who attend The Service’s
services and employees they should ensure that all references are deleted. This will ensure
that other parties cannot potentially access information to those involved as clients or
employees of The Service.
Confidentiality also applies to discussion forums. Employees must not discuss their
employer, colleagues, clients, or children on such forums.
Note: Social Networking websites includes a range of websites such as - Bebo, Facebook,
YouTube, Twitter etc.
This policy may be updated from time to time either from within or in line with legislation.
Purpose
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The Service is committed to implementing and promoting measures to protect the dignity of
those who work within the Service, and to encourage respect for others at work. This is
achieved by creating a work environment that is free from bullying, harassment and sexual
harassment, racism and disrespectful behaviour, by dealing effectively with any complaints
of such conduct, and also by welcoming diversity and promoting employment equality.
This policy is in line with the Code of Practice for Employers and Employees on the
Prevention and Resolution of Bullying at Work (SI 674 2020 Code). The Code of Practice
developed by the Health and Safety Authority (HSA) and the Workplace Relations
Commission (WRC) replaces and updates the separate codes of practice previously
published by each organisation
Scope
This policy applies to all employees in the Service. The policy applies to employees both in
the workplace and at work associated events such as meetings, conferences and office
parties, whether on the premises or off site. The policy applies to bullying/harassment/sexual
harassment not only by fellow employees but also by a client, customer or other business
contact to which an employee might reasonably expect to come into contact within the
course of their employment. This procedure is supported by the disciplinary procedure,
which may be utilised where an Employee is found guilty has been found to be engaging in
behaviour constituting bullying harassment and/or sexual harassment.
Definitions
Bullying, harassment and sexual harassment not only by fellow employees but also by
students, voluntary workers, clients, business contacts and contractors will not be tolerated.
The policy extends to work-related events including training sessions, meetings, conferences
and work-related social events, whether on the premises or off site.
Employees who feel that they are being bullied or harassed in any way in the workplace are
encouraged to approach the Manager. All complaints of bullying or harassment/sexual
harassment will be taken seriously and will be held in strict confidence as far as is
reasonably practicable and will be investigated promptly and in an impartial manner. The
Service can only take action to correct the situation if these instances are reported.
Any employee may make a complaint and in this regard, they will not be victimised for
making a complaint. However, if a complaint is found to be malicious, disciplinary action may
be taken against the complainant.
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The Service is required to act if it is suspected any form of harassment/sexual harassment/
sexual harassment or bullying is occurring, even if no complaint has been made.
Bullying
Bullying can include conduct offensive to a reasonable person, e.g., oral or written slurs,
physical contact, gestures, jokes, displaying pictures, flags, emblems, graffiti or other
material which state or imply prejudicial attitudes which are offensive to fellow employees.
Bullying activities involve actions and behavioural patterns, directly or indirectly, spoken and/
or
written and could include the use of cyber or digital means for the goal of bullying.
•
Personal insults or name-calling.
•
Persistent unjustified criticism or sarcasm.
•
Public or private humiliation.
•
Shouting at staff in public and/or in private.
•
Sneering.
•
Instantaneous rage, often over trivial issues.
•
Unfair delegation of duties and responsibilities.
•
Repeated impossible deadlines or impossible tasks.
•
Repeated unnecessary work interference.
•
Making it difficult to access necessary information.
•
Aggression.
•
Not giving credit for work contribution.
•
Continuously refusing reasonable requests without good reasons.
•
Intimidation and threats in general.
•
Isolation or non-co-operation or exclusion from social activities.
•
Vandalism of personal property.
This is not an exhaustive list, and offences of a similar nature are also prohibited and will be
dealt with appropriately.
1. 1Defini&on is taken from the HSA (Health and Safety Authority) Code of Prac&ce on the
preven&on of Workplace Bullying made under the Safety, Health and Welfare at Work Act,
2005.
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Bullying is distinct from conflicting views or opinions or interpersonal difficulties within the
workplace, which should be raised with the employee’s Manager in order to have any
grievances or difficulties resolved.
Please note that bullying does not include normal managerial instructions/requests made by
management in the course of business such as:
Sexual Harassment
•
Non-verbal: gestures, looks, whistling, suggestive symbols, pictures.
•
Verbal: Advances, propositions, suggestions, comments, innuendo jokes.
•
Physical: pinching, unnecessary touching, groping, kissing, fondling, assault or rape.
•
Sending suggestive and pornographic correspondence including faxes, text and e-
mails.
•
Sex-based conduct: Conduct that degrades, ridicules or is intimidatory or physically
abusive of the employee because of his or her sex.
This is not an exhaustive list, and offences of a similar nature are also prohibited and will be
dealt with appropriately.
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Harassment
Harassment is any form of unwanted conduct, related to the following grounds: marital
status, family status, race, gender, age, religious belief, sexual orientation, disability or
membership of the Traveller community, which has the purpose or effect of violating a
person’s dignity and creating an intimidating, hostile, degrading, humiliating or offensive
environment for the person. It can be a one-off event or persistent and repeated behaviour3.
It can be:
•
Verbal: spoken words, shouting, unfair and excessive criticism.
•
Non-Verbal: looks, gestures, isolating, exclusion, refusing to listen to a point of view.
•
Physical: abusive behaviour, production, displaying or circulation of words, pictures,
materials.
This is not an exhaustive list, and offences of a similar nature are also prohibited and will be
dealt with appropriately.
Complaints Procedure
All employees have a right to make a complaint if they feel they have been harassed,
sexually harassed or bullied.
There is both an informal and formal procedure to deal with bullying or harassment/sexual
harassment at work. It is up to each employee to decide what behaviour is unwelcome
irrespective of the attitude of others to the matter.
Any employee who makes a complaint or who gives evidence in proceedings will not be
victimised in any way. Any victimisation of, or retaliation against a complainant, or an
employee who gives evidence during an investigation will be the subject of disciplinary
action up to and including dismissal.
A staff member who feels that he/she is being harassed/sexual harassed or bullied should
immediately ask the person harassing them to cease. If they feel that they cannot do so
directly, they should contact the Manager for assistance. A note should be kept of the dates
of the alleged harassment and witnesses (if any). Having consulted with the contact person,
the complainant may request the assistance of the contact person in raising the issue with
the alleged perpetrator(s). In this situation the approach of the contact person should be by
way of a confidential, non-confrontational discussion with a view to resolving the issue in an
informal low-key manner.
The informal process may include a “facilitation session” with a third party (for example
Manager or a nominated third party could facilitate a resolution between two employees) if
agreeable and acceptable by both parties.
Ibid.
3
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Every effort will be made by the Service to resolve the complaint speedily. In accordance
with the rules of natural justice, the alleged harasser will be given details of the allegation
and an opportunity to reply. In some cases, it may be appropriate and sufficient for The
Manager to explain to the person engaging in the harassment that their behaviour is
unwelcome.
Informal Stage 2
If the above is unsuccessful or if the complainant or the employer deem it inappropriate for
the seriousness of the issues, this more protracted, yet still informal system can be put in
place. The Manager may nominate a separate person who has had appropriate training and
experience and who is familiar with the procedures involved to deal with the complaint
on behalf of the organisation. This person should not be the Contact Person. They may be
a supervisor/manager or someone in authority within the organisation. For each complaint
that arises, such a person should be assigned to deal with that particular case.
The complaint may be verbal or written. If verbal, a written note of what is being complained
about should be taken by the nominated person and a copy given to the complainant.
This nominated person managing the complaint, should then establish the facts, the context
and then the next course of action in dealing with the matter under the informal procedure.
If the complaint concerns alleged bullying as defined and includes concrete examples of
inappropriate behaviour, the person complained against should be presented with the
complaint and their response established. Thereafter a method should be agreed to
progress the issue to resolution so that both parties can return to a harmonious working
environment without bullying being a factor. Line managers should be kept informed, as
appropriate, about the process in train.
Steps to stop the bullying behaviour, where it has been partly or fully identified, and
monitoring of the situation along specified lines should be implemented with both parties.
This may involve a direct or indirect approach and possible resolution through a programme
to change behaviour. It may also involve mediation by an agreed mediator. It may be
necessary to consider if other working arrangements are required or feasible
during this short-term phase. A proposal should be made, considered, and an action and
time frame established, signed and dated, preferably by both parties. The nominated person
who was responsible for managing the complaint should keep a nominal record of all stages;
records, which do not include the detail of discussions, is to provide evidence of the
complaint having been met with an organisational response and attempt at resolution.
Records should be kept in accordance with relevant Data Protection Legislation (section 2(1)
governing Retention), within an agreed human resources system and be available only to
that legislation.
A complainant may decide, for whatever reason, to bypass the informal procedure. Choosing
not to use the informal procedure should not reflect negatively on a complainant in the formal
procedure. It is recognised that it may not always be practical to use the informal procedure
particularly where the bullying or harassment/sexual harassment is serious or where the
people involved are at different levels in the organisation. In such instances the employee
should use the formal mechanism set out below.
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Where the informal procedure fails to resolve an issue, mediation is another option.
Mediation requires the voluntary participation and co-operation of the parties to the
complaint. Where mediation is availed of, the following applies:
•
An independent mediator has to be agreed by both sides.
▪ Mediation does not deny the right to a full investigation at a later date.
•
The information that arises in mediation is confidential and cannot be used later in an
investigation.
In the event that the informal procedure has failed to resolve the matter, or is inappropriate in
the circumstances, the following formal procedure should be followed. Choosing not to use
the informal procedure will not reflect negatively on a complainant in the formal procedure.
The complainant should make the complaint in writing to the Manager. Where the complaint
is made against the Manager or where the complainant feels it is inappropriate to go to the
Manager, the complainant should make the complaint directly to the Owner.
i. The complaint should contain the precise details of actual incidents of bullying or
harassment.
ii. In the interests of natural justice, the alleged perpetrator(s) shall be notified in writing that
an allegation of bullying or harassment/sexual harassment has been made against them.
They shall be given a copy of the complainant’s statement, informed of their right to
representation and be afforded a fair opportunity to respond to the allegation(s).
iii. Management will examine the complaint. Mediation may be proposed at this stage if it
was not considered earlier.
iv. Both the complainant and the respondent will be required to participate in any process
that the employer sets up. Failure to participate may result in invoking the disciplinary
process.
v. Management may request an external third party investigate and/or carry out mediation
as required.
Where an official, formal complaint is made, a fair and impartial investigation will be
conducted by Management or an external investigator appointed if appropriate. Where
appropriate an investigation team, consisting of two individuals may be appointed particularly
if the complaint is of sexual harassment to ensure that one of the investigating team is the
same sex as the complaint.
•
Whilst it is desirable to maintain utmost confidentiality, once an investigation of an
issue begins, it may be necessary to interview other staff. If this is so, the importance
of confidentiality will be stressed to them. Any statements taken from witnesses will
be circulated to the person making the complaint and the alleged harasser for their
comments before any conclusion is reached in the investigation.
•
Strict confidentiality and proper discretion will be maintained, as far as is possible, in
any necessary consultation to safeguard both parties from innuendo and harmful
54
gossip. A record of all relevant discussions, which take place during the course of the
investigation, will be maintained by management.
•
The investigator(s) shall meet with the complainant and alleged perpetrator(s) and any
witnesses or relevant persons on an individual and confidential basis with a view to
establishing the facts surrounding the allegation(s). Both the complainant and alleged
perpetrator(s) may be accompanied by a work colleague or staff/trade union
representative of their choice.
•
All meetings/interviews will be recorded and a recorded note of the meeting will be
provided to the interviewee. The reason for recording is to facilitate accurate note-
taking.
•
Notes pertaining to each party interviewed will be made available. Each party will be
required to sign off on the record of the meeting pertaining to their interview, to confirm
that it is an accurate recording of the meeting/interview. Under the principles of natural
justice both the complainant and the respondents will have full access to information
pertaining to them including witness statements.
•
All documentation pertaining to the investigation will be kept in the strictest confidence
by the Company during and after the investigation and in accordance with Data
Protection legislation.
•
Following the investigation, the employee and the alleged perpetrator(s) will be
provided with a written report of the findings.
•
Records of any warnings for bullying/harassment/sexual harassment will remain in the
employee’s file and will be used if any further allegations or offences of the same or
similar nature occur in the future. Regular checks will be made by the Manager
investigating the complaint to ensure that the bullying/harassment/sexual harassment
has stopped and that there is no victimisation.
•
Retaliation of any kind against an employee for complaining or taking part in an
investigation concerning bullying or harassment/sexual harassment at work is a serious
disciplinary offence.
•
Every effort shall be made to carry out and complete the investigation as quickly as
possible.
•
On completion of the investigation, the investigator(s) shall submit a written report to
Management containing the findings of the investigation.
•
Both complainant and respondent shall be given an opportunity to comment on the
findings before any action is decided upon by Management.
55
Action Post Investigation
•
Where a complaint is upheld and the report of the investigator(s) concludes that
bullying or harassment/sexual harassment took place, appropriate disciplinary action
will be taken against the perpetrator, up to and including dismissal, depending on the
seriousness of the violation, in accordance with the Service’s disciplinary procedures.
•
The complainant will be notified in writing that a thorough investigation has been
conducted and assured that appropriate corrective action has been taken.
•
Where a complaint is not upheld and the report of the investigator(s) concludes that
bullying or harassment/sexual harassment did not take place, both parties will be
advised accordingly that a thorough investigation has been conducted and the results
indicate that there are no grounds to substantiate the harassment/sexual harassment
or bullying allegation.
Retaliation
An employee who makes a complaint in good faith or who gives evidence in proceedings or
who gives notice of intention to do so shall not be victimised in any way. Retaliation of any
kind against an employee for complaining or taking part in any investigation, or any adverse
action taken against an employee because they lodged a harassment/sexual harassment
complaint, or participated in the investigation of a complaint, will give rise to appropriate
disciplinary action, up to and including dismissal.
Malicious Complaints
The Service will treat all complaints of bullying and harassment/sexual harassment seriously
and complainants are expected to do likewise. False or malicious complaints are damaging
to the Service and can undermine genuine complaints.
Appeal
If either party is not satisfied with the outcome of the internal procedures following the
appeal process within Little Rainbows Crèche , they have recourse to the normal external
industrial relations processes such as the Workplace Relations Commission.
Further Information
All questions relating to the execution or interpretation of this policy should be referred to the
Manager.
NOTE: All employees are required, under their Contract of Employment, to participate
in any investigation associated with this policy as a complainant, respondent or
witness
56
13. PROBATION POLICY
Purpose
To outline the Service’s requirements regarding probation
Scope
All new employees and employees who may be successful for new positions.
57
Policy & Procedure
Employees are required to complete a probationary period. Probation is the period at the
beginning of the employment relationship which gives Little Rainbows Crèche the time to
ensure that the employee is suitable for the position and gives employees the time to ensure
that the position is suitable for them.
All newly hired employees are required to satisfactorily complete a six [6] month
probationary period. During the probationary period, performance, progress and attendance
will be monitored and reviewed quarterly. During this period management will ensure that the
new employee is fully assisted in understanding and becoming familiar with the demands of
the position and that there is full discussion with the supervisor about any problems or
difficulties. This will allow the employee to come to terms with the requirements of the job as
outlined in the job description and the tasks set out for them. The role of the Manager is to
ensure that realistic tasks and performance expectations are set out for the new employee
during the probationary period.
Little Rainbows Crèche reserves the right to terminate the employment contract at any time
during the probationary period, without notice up to 13 weeks, and giving one week’s notice
for employees who have completed 13 weeks of service, should the new employee fail to
meet its standards of work and conduct.
Little Rainbows Crèche reserves the right to suspend the remainder of the probationary
period to cover the duration of any extended absence which occurs during the probationary
period. This may be due to sick leave absence, enforced closures or other matters. The
probation period will recommence when the employee returns to work.
58
An employee on a specific purpose/fixed term contract may have a shorter probation period
as appropriate to their contract e.g., maternity leave cover a three [3] month probation. The
meetings as outlined above should be scheduled similarly during the shorter probation
period in line with the policy.
A record of all meetings will be signed by the employee and the Manager or the nominated
representative carrying out the probation review meetings and placed on the personnel file.
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14. PROTECTED DISCLOSURES (‘WHISTLEBLOWING’) POLICY
Purpose
Under certain limited circumstances, employees have legal protection if they make
disclosures about organisations for whom they work. These employees are commonly
referred to as ‘whistle blowers’ and their activities have often received wide publicity in the
media. (Such an example is if an employee believes that the Company is in breach of its
responsibilities in relation to the standards or quality of care provided to its service users and
disclosed this fact to a regulator, Tusla-the Child & Family Agency, the Gardai, the media or
indeed the Company itself, may disclose this fact out of concern for the service users or out
of concern that that Company would, for financial gain, attempt to ‘cover this up’ if asked to
stop).
Scope
All employees of Little Rainbows Crèche .
Qualifying Disclosures
Certain disclosures do afford the employees some protection under law, these are
disclosures related to;
Disclosure Criteria
The disclosure must be
a) made in good faith; and
b) On foot of a reasonable belief that there is a genuine risk, i.e., the actions of a fellow
employee are posing a risk to public health or welfare, there is a failure to comply
with a legal obligation, there is a misuse or substantial waste of public funds or the
destruction or concealment of evidence.
If these criteria are fulfilled, the employee is not liable for damages by making a protected
disclosure and nor shall they be penalised by their employer for having done so.
The Procedure
60
If you so wish you should in the first instance report any concerns you may have to the
Manager, who will treat the matter with complete confidence. If you are not satisfied with the
explanation or reason given to you, you should raise the matter with the appropriate
organisation or body, e.g., Tulsa- the Child & Family Agency, the Gardaí, the Environment
Agency, Revenue, Health and Safety Authority or Social Services Department.
If you do not report your concerns to the Manger, you may take them direct to the
appropriate organisation or body.
General Notes
We encourage you to use the procedure if you are concerned about any wrongdoing at
work. However, if the procedure has not been invoked in good faith (e.g., for malicious
reasons or in pursuit of a personal grudge), then it will make you liable to immediate
termination of employment or such lesser disciplinary sanction as may be appropriate in the
circumstances.
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15. REDUNDANCY POLICY AND PROCEDURE
Purpose
To outline the approach to be taken by Little Rainbows Crèche in the event of redundancy
and to ensure selection for redundancy will be carried out in a fair manner.
Scope
All employees of the Service can be made redundant. Redundancy payments as set out in
the Redundancy Payments Acts, 1967 – 2014 are only applicable to those employees who
have at least one hundred and four [104] weeks continuous service.
Redundancy Process for staff who meet eligibility criteria for Payment of Statutory
Redundancy under the Redundancy Payments Acts
The following process will be followed by Little Rainbows Crèche with those employees who
are entitled to statutory redundancy due to meeting the eligibility criteria under the
Redundancy Payments Acts.
Statutory Redundancy
Employees who are declared redundant are entitled to a statutory lump sum payment if they
have one hundred and four [104] weeks continuous employment with their current employer.
This payment is calculated through number of years’ service:
•
Two [2] weeks’ pay for each year of continuous and reckonable service; and
•
The equivalent of one [1] week’s normal weekly pay.
A week’s pay is subject to a statutory ceiling of €600.00 per week (€31,200 per annum)
Note: Calculating years’ service for example if a person has 4 years and 182 days’ pay then
they are entitled to a statutory payment of 10 weeks (4.5 weeks x 4 – 182 days is calculated
as 26 weeks .5 of a year plus 1 week).
Notice
As required under the Terms of Redundancy Payment Acts 1967 – 2014 all employees will
receive notice of dismissal at least two [2] weeks before the proposed date of dismissal.
However, management will ensure that they comply with the notice requirements as set out
under the Minimum Notice & Terms of Employment Acts 1973 – 2005. Notice required under
the Redundancy Acts runs concurrently with minimum notice or contractual notice
requirements. The employee must receive the longest period of notice that they are entitled
under the following sources:
•
Redundancy Payments Acts 1967 – 2014;
•
Minimum Notice and Terms of Employments acts 1973 – 2005;
•
Their contract of employment
62
The employee and Little Rainbows Crèche may voluntarily waive their right to notice and
the employee may accept pay in lieu of notice.
Form RP50
In the event that the employer is not in a financial position to pay redundancy to the
employee the employer may be seek payment of redundancy to the employee through the
Department of Employment Affairs and Social Protection [DEASP]
The application can be made online to the DEASP by completing an RP50 form. The RP50
must be completed by management. Prior to submission of the fully completed RP50 form
by management to the DEASP copies should be printed off:
•
One for the employee to sign to return to DEASP
•
One for the employee to sign to keep for their own record
•
One for the employer to keep on employee personnel file.
An accompanying letter from management will accompany the RP50 form to the DEASP.
The DEASP will pay the employee directly.
If the employer is paying the redundancy directly on the date of the termination the
employee will receive a letter for sign off outlining confirmation of redundancy payments and
any annual leave etc due to the employee.
Redundancy Process for staff who meet eligibility criteria for Payment of Statutory
Redundancy under the Redundancy Payments Acts
The following process will be followed by management in relation to those employees who
are being made redundant but do not meet the eligibility criteria for statutory redundancy
payments as set out under the Redundancy Payments Acts.
Annual Leave
Annual leave will be calculated for the period of time the employee has worked during the
leave year from the beginning of the leave year to the date of dismissal. For example, Little
Rainbows Crèche operates its leave year from 1st January to 31st December each year. If
an employee is being made redundant on the 31st of May the employee is entitled to annual
leave from the 1st January to 31st May only.
If the employee has taken annual leave during the period this will be deducted in any
calculation of annual leave owing to the employee and any annual leave due to the
employee will be paid in their final wage payment.
If any employee has taken annual leave in excess of their annual leave entitlement for the
period of the leave year management reserves the right to deduct the excess annual leave
taken from the employee’s final wage payment.
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16. SICK LEAVE POLICY
Purpose
To provide guidelines for Management in implementing the Little Rainbows Crèche policy
and on sick leave procedures.
Scope
All employees of Little Rainbows Crèche .
•
When speaking with the Manager you should indicate the nature of your illness, the
possible duration and when you will return to work. It is also required of you to speak
with the Manager either on the day of absenteeism or the day before you are due to
return to work before 4.30 p.m. in order to confirm that you will in fact be returning to
work. This will give the Company sufficient time to arrange cover if you are not fully
recovered and are unable to return to work due to this fact.
•
Failure to contact the service by the specified time is a serious breach of the sick leave
rules and may be subject to the disciplinary policy being invoked.
•
Text messages, emails or voicemails are not considered an appropriate way to convey
this information.
•
Calls from relatives will not be accepted except in extreme circumstances. If a call is
made by the employee’s partner/relative on behalf of an employee, the employee should
make contact with the Manager at the earliest possible opportunity.
•
After three [3] days of continuous absence, a medical certificate must be furnished on
the fourth [4th] day of absence at the latest. As a general rule, further medical certificates
must be furnished at weekly intervals so long as the absence continues.
Employees are required to ensure the medical certificate supporting the illness should
include:-
i.
Is given by a registered medical practitioner.
ii.
Dated by and bears address as well as the signature of such practitioner, and
shows the probable date of resumption of duty.
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iii.
Such certificate is furnished to the Manager not later than the fourth [4th] of absence
and on a weekly basis thereafter where relevant.
iv.
Gives the nature of the illness.
v.
The expected duration of the illness or incapacity
vi.
Date of issue
vii.
Signed by the Doctor. A rubber stamp without the doctor’s signature is not
acceptable.
A medical certificate not containing the above information or certificates that are undated,
illegible or otherwise dubious will not be accepted by the Company.
To apply for Disability Benefit, an employee should obtain a Social Welfare claim form from
their doctor or hospital and submit it to the Department of Employment Affairs and Social
Protection. In the case of long-term illness, a medical certificate, signed by a medical
practitioner (details as above) must be provided every week unless an alternative agreement
has been approved by The Company. The Company reserves the right to refer an employee
to a medical adviser.
This may involve a medical examination. An employee may also be referred to the
company’s Medical Adviser where they are returning to work after a prolonged or serious
illness. The Medical Adviser will be required to report back to the Manager. The employee
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will be entitled to receive a copy of the Medical Advisers report. The Doctor will be
remunerated by Little Rainbows Crèche.
Return to Work
When the employee is fit to resume duty s/he must make contact with the Manager on the
day prior to return to work so that the Manager may make the necessary arrangements for
return. Where the employee has been out on long term sick leave other arrangements may
be put in place with the employee before returning to work i.e., the employee may be
required to give a longer period of notice that they are looking to return to work. In such
circumstances the employee will be referred to the company’s medical adviser prior to their
return to work.
The Manager shall keep a record of the fact the discussion took place where appropriate.
Where an employee may have three (3) or more unexplained absences or patterns of
absenteeism in any one quarter (within a three (3) month period) this may lead to an
investigation which may invoke the disciplinary procedure which includes warnings up to and
including dismissal.
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Requirements for Sick Pay
[01/01/2023
Dear ___________________,
A medical certificate must support terms of illness exceeding 3 days. Medical certificates are
required to be submitted ahead of any intended period of absence.
All employees are entitled to the benefit of the Statutory Sick Pay scheme from the 1 st of
January 2023:
Paid sick leave for up to 3 sick days per year in 2023 (from 01/01/2023), 5 days in
2024, 7 days in 2025 and 10 days in 2026.
A rate of payment for statutory sick leave of 70% of normal wages to be paid by
employers (up to a maximum €110 per day) and calculated in accordance
withS.I.NO.607 of 2022 which is based on the type of employment contract that is in
place.
The employee must be working with Little Rainbows for at least 13 weeks. You will
also need to be certified by a GP as unfit to work. This certificate must be in either
English or Irish.
Have ordinarily worked that sick leave day is capable of doing so due to the certified
illness or injury.
Be within their entitlement of 3 days Paid sick leave within a calendar year. The first
day in a year that an employee is incapable of working due to illness or injury shall
be the employees first statutory sick leave day, and any subsequent statutory sick
leave days shall be construed accordingly.
Medical Certificate
Little Rainbows requests the following details in the medical certificate which will be held in the
strictest confidence and subject to our data protection and retention policies.
Name and address of the doctor and medical council number.
Name and address of the employee.
The opinion of the doctor that the patient is incapacitated due to illness/accident.
The expected duration of incapacity
The date of issue and
The doctors signature.
For the avoidance of doubt, there is no entitlement to statutory sick leave for uncertified illness.
All other points in absence from work clause remain the same.
Records
Little Rainbows is legally obliged to keep proper records for each employee. The records must
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be maintained for four years and include information in relation to each employee who availed
of Paid Sick Leave. The information must include in the records are employees’ period of
employment, the dates of paid sick leave in respect of each employee and the rate of payment
made in respect of this leave in relation to each employee.
Currently, there is no payment of State Illness Benefit for the first 3 days of illness. These are
known as waiting days (Sunday is not counted as a waiting day). There are no waiting days if
you were getting certain social welfare payments within 3 days of the start of your illness.
Review
Little Rainbows will review this policy on a regular basis in line with relevant legislative and
regulatory development’s and reserves the right to make any changes as required from time to
time. Any changes will be communicated to employees.
Your other terms and conditions remain as set out in your original contract of employment.
This addendum to your contract is in duplicate. Please acknowledge your acceptance of the
amendment to Absence of illness of this addendum to your contract which replace Absence
due to Illness of your contract dated _________________. Please acknowledge your
acceptance of the additions in the above addendum to your contract dated
________________by countersigning below and returning one copy to your Line Manager.
Yours sincerely
_________________________ ____________________
Ann Maher Date
I, _______________ confirm that I have read, understand and agree to accept the changes to
Absence due to illness in the above addendum to my contract which replace Absence due to
Illness of my contract dated _________ and I have read, understand and agree to accept the
additions in the above addendum to my contract dated ______________.
_________________________ ______________________
Employee Name Date
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LEAVE ENTITLEMENTS
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17. ANNUAL LEAVE ENTITLEMENTS
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Purpose
Little Rainbows Crèche is committed to the health and welfare of all its employees. The
purpose of this policy is to outline the rules, regulations and legislative requirements
regarding annual leave and public holidays in order to ensure that all employees enjoy the
benefit of their entitlements.
Scope
All employees; full-time, part-time temporary and permanent and employees on a fixed-term
or specific purpose contract.
Annual Leave
Where an employee may work 1365 hours during the annual leave year they will receive four
working weeks paid holiday entitlement during a complete holiday year. In the event these
hours are not worked then the paid entitlement is as follows:
•
1/3 of a working week where at least 117 hours is worked in a calendar month or
•
8% of the total hours worked in the leave year.
Little Rainbows Crèche opens 50 weeks per year. You will take your annual leave during
the annual leave year which is from 1st January to 31st December each year.
Christmas
The service closes for two [2] weeks over Christmas.
The exact dates of our closures and your annual leave entitlement will be provided to you
each year by Management, your statutory rights are not affected.
Confirmation of authorisation of your leave request will be given by the Manager and
recorded in the annual leave book.
All holidays are approved at the discretion of the Manager. Every effort will be made to
accommodate employees’ requests but, in certain instances, employees will be required to
make alternative arrangements if their absence would affect the business needs of the
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Service and/or leave the service unable to comply with the adult/child ratios as set out in the
Child Care Act 1991 [Early Years Services] Regulations 2016 and the and the Child Care Act
1991 [Early Years Services] [Registration of School Age Services] Regulations 2018.
Employees should not book or pay for any holidays until they have received approval of their
leave request from management. Leave may not be taken in the last week of August or the
first week in September and leave will be on a first come first served basis. No two members
of staff working in the same room may take leave at the same time. Usually no more than
two weeks leave may be taken at a time.
Failure to adhere to this policy may result in the unauthorised leave being unpaid and/or may
be subject to disciplinary action.
Public Holiday benefits for full time workers automatically apply. If you have worked for at
least 40 hours in the 5 weeks before the public holiday and the public holiday falls on a
day you normally work you are entitled to a day's pay for the public holiday. If you are
required to work that day you are entitled to an additional day's pay. If you do not normally
work on that particular day you should receive one-fifth of your weekly pay or time off in
lieu as determined by the employer
In all of the above situations as your employer we may choose to give you paid time off
instead of pay for the public holiday.
Employees on maternity or adoptive leave maintain their public holiday entitlement for the
duration of their statutory absence both paid benefit and unpaid leave. An employee on
health and safety leave has no entitlement to a public holiday.
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On leaving employment of the Service, pay due for that part of annual leave entitlement
which has not been taken shall be calculated on a pro rata basis and paid to the employee in
their last payment of wages.
Conversely a proportionate refund of annual leave payment will be due to the Service where
annual leave in excess of entitlement has been taken in anticipation of actual entitlement for
a full year and will be duly deducted from the employee's last wage payment, as stated in
the contract of employment.
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18. CARERS LEAVE
Purpose
This policy is to ensure that the Service complies with the Carer's Leave Act, 2001.
Scope
A staff member must have completed at least one year's continuous service with The
Service to be considered for Carer’s Leave.
Along with one year's service a staff member will only be entitled to carer's leave if:
•
The person they wish to care for is considered to be a relevant person.
•
The person they wish to care for does not have to be related to them, they could be a
colleague or friend.
•
The staff member provides full-time care and attention to the relevant person.
•
The staff member does not engage in employment or self-employment during the period
of the leave with the exception of:
o
Attending an educational or training course or taking up voluntary or community
work for up to eighteen and a half [18.5] hours per week.
o
Engage in limited self-employment in the staff member's home.
o
Engaging in employment outside of the home for up to eighteen and a half [18.5]
hours per week (This must be approved by the Department of Employment Affairs
and Social Protection).
•
The staff member has provided the employer with a decision from a deciding officer of
the Department of Employment Affairs and Social Protection, stating that the person in
respect of whom the staff member proposes to take carer's leave is a relevant person.
Procedure
•
Only one staff member can be absent on carer's leave for a specific care recipient at a
time.
•
A person is only entitled to leave for one care recipient at a time (see leave for a second
relevant person while on carer's leave outlined below).
•
Carer's leave will not be granted if the care recipient is in receipt of full-time attention
from someone else.
•
A staff member must notify The Service of any change in circumstances which affect his/
her entitlement to carer's leave, as soon as is practicable.
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•
A staff member on carer’s leave will remain a staff member of The Service and on the
payroll on a ‘no pay’ basis.
The maximum amount of carer's leave that can be taken for each relevant person is one
hundred and four [104] weeks. The leave may be taken as a continuous block of one
hundred and four [104] weeks or in shorter periods, which accumulate to one hundred and
four [104] weeks. If the leave is broken up, the staff member will not be entitled to
commence another period of leave for that relevant person until at least six [6] weeks has
elapsed since the termination of the previous period of leave taken.
If a staff member's carer's leave in respect of one relevant person has finished, a staff
member may not commence leave to care for a second relevant person until six [6] months
after the end of the previous period of leave (except as outlined below under leave for a
second relevant person while on carer's leave).
The Service may refuse on reasonable grounds, to permit a staff member to take a period of
leave shorter than thirteen [13] weeks. However, Management will specify to the staff
member, in writing, the reasons for such a refusal.
If the Department of Employment Affairs and Social Protection approves leave for a second
relevant person the staff member does not have to re-apply to The Service before it can
commence. However, the staff member must inform The Service of the change and the
expected return to work date. Once an application has been made and the staff member
avails of leave for a second relevant person they are not entitled to make another application
for leave in those circumstances.
A medical practitioner must certify the nature and extent of the disability of the person who is
in need of care.
In most circumstances the carer must live with the relevant person. Where the carer does
not live with the relevant person the following conditions apply:
•
The carer must be providing full-time care and attention.
•
There must be a direct system of communication between the carer's residence and that
of the care recipient (this may be in the form of a telephone or alarm system).
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•
The relevant person (care recipient) must not already be receiving full-time care and
attention within his/her own residence from another person.
Procedure for applying for carer's leave to the Department of Employment Affairs and
Social Protection
A staff member wishing to avail of carer's leave must apply to the Department of
Employment Affairs and Social Protection for a decision by a deciding officer under the
Social Welfare (Consolidation) Act, 1993. The Department of Employment Affairs and Social
Protection will also decide on the staff member's entitlement to Carer's Benefit, which is
based on the staff member's PRSI contributions. Where a staff member may not have
sufficient PRSI contributions to entitle them to Carer's Benefit this will not preclude them
from being entitled to carer's leave.
A staff member must make an application using the carer's benefit claim form eight weeks
before intending to begin carer's leave. The staff member, the Service, the relevant person
(care recipient) and the relevant person's doctor all have to complete parts of this claim form.
The staff member must provide The Service with the decision from the Department of
Employment Affairs and Social Protection as soon as they receive it. A staff member is not
entitled to carer's leave until The Service has been given a copy.
•
The proposal to take carer's leave.
•
The proposed date to start the leave.
•
The manner in which it is intended to take the leave.
•
Confirmation that an application has been sent to the Department of Employment Affairs
and Social Protection.
In exceptional circumstances when it is not possible to comply with this notice requirement,
the staff member must give as much notice as is reasonably practicable.
Should a staff member take leave under the framework of staff members leave but not
comply with the notification set out, the Service will decide whether or not to treat the leave
as carer's leave. Should the Service decide not to treat the leave as carer's leave the staff
member will be notified in writing specifying the reasons for refusing.
Confirmation Document
Both the Service and the staff member must, not less than two weeks before the
commencement of the carer's leave sign a confirmation document. The document will
specify:
•
The date that the leave will begin.
•
It’s duration and
•
The manner in which it will be taken.
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A copy of this document will be placed on the staff member's personnel file and a copy given
to the staff member. A staff member may revoke in writing his/her notice to take carer's
leave at any time before the confirmation document is signed. Where the leave is revoked, it
may not then be taken on the date specified in the confirmation document.
Once the confirmation document has been signed it can only be altered with the agreement
of both the staff member and the Service. The confirmation document should be amended to
reflect any new agreement.
•
On a date agreed by Management of the Service and the staff member.
•
Where the person in respect of whom the staff member has taken carer's leave ceases
to satisfy the conditions for a relevant person.
•
Where the staff member ceases to satisfy the conditions for the provision of full-time care
and attention.
•
On the date which The Service notifies the staff member to return to work, following a
decision of a deciding officer or an appeals officer that the leave should end.
•
Where the relevant person (care recipient) dies during a period of carer's leave, the
leave will terminate either six [6] weeks after the date of death, or
•
The date of termination specified in the confirmation document, whichever is earlier.
Obligations of the Service to notify the Department of Employment Affairs and Social
Protection
The Service must give notice to the Department of Employment Affairs and Social Protection
in writing that the leave has been terminated and specify the staff member's date of return to
employment
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19. FORCE MAJEURE LEAVE
Purpose
Force Majeure leave is provided for under the Parental Leave Act 1998. In the unfortunate
event of an illness or sudden injury of a member of an employee’s immediate family, an
employee whose presence to assist a family member is indispensable is entitled to paid
leave for that purpose.
Scope
This applies to all employees There is no requirement to have a length of service entitlement
for this leave.
Policy Procedure
Force Majeure Leave is provided for in Section 13 of the Parental Leave Act, 1998, as
amended by the Parental Leave (Amendment) Act 2006. Force majeure is a legal term
meaning that some important and critical event has taken place, thereby releasing a party
directly affected from its legal obligations in a particular matter that would otherwise have
applied.
Force Majeure Leave entitles an employee to paid time off, where for urgent family reasons,
owing to the injury or illness of an immediate family member, the immediate presence of an
employee at the place where the person is, is indispensable. Under these circumstances,
the employee is entitled to paid leave:
In accordance with the Act, the employee is entitled to three [3] days in any twelve [12]
month period or five [5] days in any period of thirty-six [36] months. Part-days shall be
regarded as full days for the purposes of the maximum number of days one [1] can take.
Notice
By definition, prior notice does not arise in the case of force majeure leave. However, an
employee who has availed of the entitlement must as soon as is reasonably practicable
thereafter, give written notice to his/her employer stating that he/she has taken such leave
and the date on which it was taken. The employee must also include a statement of the facts
entitling them to the leave.
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•
A Force Majeure Leave request form must be completed and submitted to management
on return from Force Majeure Leave.
•
Management reserves the right to decide whether the leave taken is Force Majeure
Leave as determined under the legislation.
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20. JURY SERVICE / WITNESS LEAVE
Purpose
To ensure that Little Rainbows Crèche is compliant with the Juries Act, 1976.
Scope
The obligation of citizens to attend for jury service is covered by the Juries Act, 1976.
Equally, a person may be compelled by a subpoena to attend to give evidence in legal
proceedings.
Management will facilitate employees with pay to undertake jury service or where an
employee is required to attend as a witness in legal proceedings Employees must notify
management as soon as the notice or the summons as appropriate is received and must
provide a certificate of attendance upon return to work. Employees are required to return to
work on any day or portion of a day where they are not needed for the particular duty.
In general it is not possible for a person to exempt themselves from jury service once called,
except in particular extenuating circumstances, for example, taking final examinations or
whilst on maternity leave. In such circumstances, Management write on the employee’s
behalf to the County Registrar, asking for the employee to be excused from jury service.
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21. MATERNITY LEAVE
Purpose
These policies have been developed to ensure compliance with the Maternity Protection
Acts, 1994 to 2004 and the related statutory regulations regarding maternity protection.
Scope
Female employees with Little Rainbows Crèche are entitled to maternity benefit if in
employment which is covered by the Maternity Protection Acts, 1994-2004, immediately
before the first day of her maternity leave and she satisfies certain PRSI contribution
conditions. There are entitlements to fathers in the event of the death of the mother in certain
circumstances.
•
Producing at the time of notification a medical or other appropriate certificate confirming
the pregnancy and expected date of confinement.
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An employee is entitled to an additional further sixteen [16] weeks unpaid leave under
maternity legislation. This additional unpaid maternity leave must commence immediately
after the end of the normal maternity leave.
The employee must notify management in writing of their intention to take additional unpaid
maternity leave. This notification must be given:
– Not later than four [4] weeks before the date, which would have been their expected
return to work date.
Little Rainbows Crèche will conduct a maternity risk assessment with all pregnant
employees once the employee has notified management of their pregnancy.
For both ante-natal and post-natal appointments an official GP/Hospital appointment card
must be submitted to management in advance of the planned absence. It is expected that,
depending on the time that the appointment is scheduled for, employees attend work before
and after their appointment. The length of absence should equate to the length of time spent
at the appointments and the travel time required.
Expectant fathers have a once-off right to paid time off work to attend the two [2] antenatal
classes immediately prior to the birth. The provision for paid time off work to attend ante-
natal classes for expectant parents was brought into effect in SI 653 of 2004 Maternity
Protection (Time off for Ante–Natal Classes) Regulations 2004.
If the employee requires emergency leave due to urgent medical reasons an unscheduled
ante or postnatal examination, the employee must explain to management no later than one
week after the appointment, why the required notice was not given and also must prove that
the appointment was attended.
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An employee may only request that maternity leave be postponed once they have taken at
least fourteen [14] weeks maternity leave, four [4] of which must have been taken after the
birth.
If an employee postpones their maternity leave and returns to work, then the employee may
take their maternity leave in one block, not later than seven [7] days after the baby has been
discharged from hospital. Management reserves the right to request a letter from the hospital
confirming the date that the child has been hospitalised and a letter confirming the date that
the child has been discharged.
If an employee postpones their maternity leave and returns to employment, they should
notify the Department of Employment Affairs and Social Protection. The employee must
notify the Department in writing that their child has been hospitalised and that they have
returned to work. To resume maternity benefit a letter from the employee’s family doctor or
hospital is required to confirm to the Department that the child has been discharged from
hospital. Employees must quote their PPS number on all documentation to the Department.
Postponement of maternity leave only applies if the baby is hospitalised.
Premature Births
Where a child is born prematurely the mother’s paid maternity leave will be extended by the
equivalent of the duration between the actual date of birth of the premature baby and the
date when the maternity leave was expected to start.
For example, where a baby is born in the 30th week of gestation the mother would have an
additional entitlement of approximately 7 weeks of maternity leave and benefit i.e., from the
date of birth in the 30th week to the two weeks before the expected date of confinement.
This additional period will be added onto the mother’s normal entitlement to 26 weeks of
maternity leave and benefit, where the mother meets the ordinary qualifying criteria.
Employees of premature child should inform the employer as soon as possible of the birth of
the child.
Employees who have recently given birth will be allowed an adjustment of their working
hours or alternatively will be provided with suitable facilities in the workplace to facilitate
breast feeding for a period of twenty-six [26] weeks after birth in line with statutory
allowances.
Breastfeeding Mothers
Under the Maternity Protection (Protection of Mothers who are Breastfeeding) Regulations,
2004 the employee is entitled to breastfeeding breaks up to twenty-six [26] weeks after the
date of the confinement. The employee must inform the employer of her intention to avail of
these breaks. The breaks may be taken as follows:
•
One break of sixty [60] minutes
•
Two breaks of thirty [30] minutes each
•
Three breaks of twenty [20] minutes each
•
Any other duration of the time agreed by the employee and management.
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An employee may also choose a reduction of working hours for identical periods of time,
without loss of pay.
This leave is conditional on the father giving management written notification no later than
the day he wishes to take the leave and if management so requests, providing a copy of the
mother’s death certificate and the child’s birth certificate as soon, as is reasonably possible.
The father will be entitled to a social welfare “maternity” benefit up to the 16th week
calculated on the basis of his PRSI contributions and his reckonable earnings.
•
Failure to notify
– Employees must provide management with medical evidence confirming their
pregnancy.
– Employees must notify management in writing, of their intention to take maternity
leave at least four weeks before the intended date of commencement.
– Employees must notify management, in writing, of their intention to take
additional unpaid leave at least four weeks prior to the unpaid leave commencing.
•
Protection of Rights
– Employees’ rights are protected while they are on maternity leave.
The form must be returned to the Department who will determine the employee’s
qualification for the payment of maternity benefit on the basis of her PRSI contributions. For
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current rates of maternity benefit, an employee should contact their local social welfare
office.
There is no provision for any payment by the Department of Employment Affairs and Social
Protection during a period of additional maternity leave.
In a case where Health and Safety leave cannot be avoided, Little Rainbows Crèche will pay
the first three weeks of such leave. Health and Safety benefit will be payable by the
Department thereafter.
Purpose
To ensure that the Little Rainbows Crèche provides entitlement to the Adoptive Leave Act,
1995 and Adoptive Leave Act, 1995 [Extension Periods of Leave] Orders 2001 and 2004 to
all adopting mothers under a contract of employment; all sole male adopters under a
contract of employment; all adopting fathers under a contract of employment, where the
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adopting mother has died before or during the period of adoptive leave or additional adoptive
leave.
Scope
An adopting mother, a sole male adopter or an adopting father if the mother dies, is entitled
to adoptive benefit provided the employment is covered by the Adoptive Leave Act, 1995
and Adoptive Leave Act, 1995 [Extension Periods of Leave] Orders 2001 and 2004. Certain
PRSI contributions must be satisfied. Employees are entitled to twenty-four [24] consecutive
weeks beginning at the date of the placement.
Policy
If an employee is eligible, they are entitled to 24 weeks adoptive leave.
The adoptive benefit payment lasts for 24 weeks. If the employee is eligible, they will be
entitled to receive social welfare adoptive benefit. Employees should apply for statutory
adoptive benefit from the Department of Employment Affairs and Social Protection. The
employee remains on the payroll on a non pay basis for the duration of the adoptive leave.
•
Failure to notify
–
Employees must provide management with legal evidence confirming their
adoption.
–
Employees must notify management in writing, of their intention to take adoptive
leave at least four weeks before the intended date of commencement.
–
Employees must notify management, in writing, of their intention to take
additional unpaid leave at least four weeks prior to the unpaid leave commencing.
•
Protection of Rights
– Employees’ rights are protected while they are on adoptive leave.
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Completion of Forms for Payment - Adoptive Leave
An employee intending to take adoptive leave must fill out the appropriate adoptive benefit
claim form, available from the Department of Employment Affairs and Social Protection, at
least eight weeks before adoptive leave is due. The Manager will fill out the relevant sections
for an employer.
The form must be returned to the Department who will determine the employee’s
qualification for the payment of adoptive benefit on the basis of her PRSI contributions. For
current rates of adoptive benefit, an employee should contact their local social welfare office.
There is no provision for any payment by the Department of Employment Affairs and Social
Protection during a period of additional adoptive leave.
In a case where Health and Safety leave cannot be avoided, Little Rainbows Crèche will pay
the first three weeks of such leave. Health and Safety benefit will be payable by the
Department thereafter.
Resignation/Dismissal
The employer will not accept any resignation or issue notice of dismissal (to include
redundancy notice) during the period of protective leave or adoptive leave. In the event that
an employee wishes to resign during adoptive leave they should refer to the Manager in the
first instance.
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23. PARENTAL LEAVE
Purpose
This policy ensures that Little Rainbows Crèche is compliant with the Parental Leave Acts,
1998-2019 and EU (Parental leave) Regulations 2013.
Scope
Parental leave applies to all employees who meet the criteria for application for parental
leave as defined under the legislation.
Should the situation arise, however, where an employee has more than three (3) month’s
service but less than twelve (12) and where the child is approaching the age threshold, the
employee will be entitled to one (1) week for every month of continuous service with (Little
Rainbows Crèche ).
Where an employee is acting in loco parentis of an eligible child they are also entitled to
parental leave. If an employee is permanent and part-time they will be entitled to parental
leave on a pro rata basis. This is calculated on the average number of hours worked per
week in the fourteen (14) week period prior to the commencement of the parental leave.
Parental leave is provided for the sole purpose of childcare and must not be used for a
purpose other than taking care of a child. If the staff member meets with the above
requirement and are either the natural or adoptive parent or acting in loco parentis, they are
entitled to twenty-six [26] unpaid leave to enable them to take care of their child/children
under the age of twelve (12) years. If a child has a disability or long-term illness the age limit
is sixteen (16) years. For adoptive children, if the child is under ten [10] years at the time of
the adoption, the leave must be taken before the child reaches twelve [12] years of age.
However, if the child is aged between ten [10] and twelve (12) years at the time of adoption,
the leave must be taken within two years of the adoption order.
Time allocation
Periods of training or probation will be extended to take account of the number of week's
absence due to parental leave.
Parental leave may be taken as a continuous block of twenty-six (26) weeks, or two [2]
separate blocks of a minimum of six [6] weeks or, by agreement with (Little Rainbows
Crèche ), may be broken up over a period of time, into separate blocks or by working
reduced hours.
Parental leave entitlements may be transferred from one parent to another if both parents
are employed by the same employer, subject to the employer’s agreement.
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If a staff member falls ill while on parental leave and as a result is unable to care for the
child, the staff member may request to suspend the parental leave for the duration of the
illness following which the parental leave would then continue.
The Department of Employment Affairs and Social Protection make a payment for two
weeks for a child under one years of age for paid parental leave. This applies to children in
the first year of adoption.
Requests for parental leave must be made in writing to the Co-ordinator, a minimum of six
(6) weeks prior to the proposed date of commencement. The request must specify the
commencement date and duration of parental leave. A Birth Certificate for the child must be
attached. There are various administrative forms that must be completed. The forms can be
obtained by request to the Co-ordinator.
In cases where the taking of parental leave at the time specified in the notice to (Little
Rainbows Crèche ) would have a substantial adverse effect on the operation of the
business, (Little Rainbows Crèche ) may, by notice in writing to the staff member not later
than four (4) weeks prior to the intended date of commencement of the leave, postpone the
start of the leave to such time not later than six (6) months after the date of commencement
specified in the notice. Such a requirement will always be discussed with the staff member
and will then be issued formally in writing. The commencement of parental leave in respect
of a particular child may not be postponed more than once. Staff members should be
informed that parental leave is unpaid.
Once both parties have signed a confirmation document, it cannot be altered unless both
parties agree. The staff member may revoke, in writing, their notice of intention to take
parental leave at any time before the confirmation document is signed.
As a result of a postponement, if the child concerned reaches the age threshold before the
end of the leave, the staff member retains the entitlement to take the parental leave.
Both the staff member and (Little Rainbows Crèche ) will hold signed copies of all
confirmation documents. It is important for any staff member availing of this leave to keep
their own records.
Staff members requesting parental leave should complete the appropriate form in the Forms
Folder held in Little Rainbows Crèche .
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24. PATERNITY LEAVE
Purpose
To ensure Little Rainbows Crèche comply with the Paternity Leave and Benefit Act 2016.
Paternity leave is available to eligible members of staff to allow them time off from work
around the birth or adoption of their child or the child of their spouse or partner.
Scope
This policy covers all part-time and full-time employees of the Service provided that they
meet the conditions outlined below.
Under the Paternity Leave and Benefit Act 2016 a “relevant parent” is defined as:
(a) in the case of a child who is, or is to be, adopted –
(i) where the child is, or is to be, adopted jointly by a married couple of the same
sex, the spouse chosen by that couple to be the relevant parent for the
purposes of this Act, or
(ii) in any other case, the spouse, civil partner or cohabitant, as the case may be,
of the adopting mother or sole male adopter of the child,
or
(b) in any other case;
(i) the father of the child,
(ii) the spouse, civil partner or cohabitant, as the case may be, of the mother of
the child, or
(iii) a parent of the child under section 5 of the Children and Family Relationships
Act 2015 where the child is a donor-conceived child within the meaning of
Part 2 of that Act.
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•
In the case of multiple births, or where two or more children are being adopted at the
same time, only a single two-week block of paternity leave applies.
•
Paternity leave must be used to assist in the provision of, care to the child or to provide
support to the relevant adopting parent or mother of the child, as the case may be, or
both.
Early confinement
Where the birth of the child occurs four [4] or more weeks prematurely, the employee must
notify management of their intention to commence paternity leave in writing, within seven
[7] days of the birth. In such circumstances, the employee will be deemed to have complied
with the notification requirements of the Act.
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will forfeit the remainder of the paternity leave which cannot be taken at a later date following
the period of sick leave.
Employment protection
An employee who is absent on paternity leave will be treated as if the employee had not
been absent. At the end of the paternity leave, the employee will be entitled to return to their
original job under terms and conditions no less favourable than those that would have
applied if they had not been absent.
Purpose
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Parent’s Leave is available to eligible members of staff to take time off work to care for their
child and to be taken off within the first year of the birth or adoption of their child or the child
of their spouse or partner.
Scope
This policy covers all part-time and full-time employees of Little Rainbows Crèche subject to
meeting the conditions outlined below.
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the medical, or other appropriate certificate that confirms the pregnancy and specifies the
expected week of confinement / birth or date of adoption placement of the child.
Early confinement
Where the birth of the child is premature by 4 weeks or more, the employee must notify
Little Rainbows Crèche within 7 days of the birth of their intention to commence Parent’s
Leave. In such circumstances, the employee will be deemed to have complied with the
notification requirements of the Act.
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Postponement of Parent’s Leave when the child is hospitalised
If the child is hospitalised, the employee may request in writing to postpone all or part of their
Parent’s Leave. Postponement of Parent’s Leave in such circumstances is subject to
approval by the company. The company will respond to the request for postponement as
soon as is practicably possible with a decision on the matter.
Where the company agrees to postpone the leave, the leave will be postponed with effect
from a date agreed by both parties. The employee will return to work on a date agreed by
the company and employee. The postponed leave, which must be taken in a continuous
block not later than 7 days after the discharge of the child from hospital or such other date
as may be agreed upon between the employee and the company. The employee must notify
the company when they intend to take the postponed Parent’s Leave no later than the day
the employee commences the leave.
It is important to note that if the employee falls ill during the period of postponement of
Parent’s Leave, and requests to be viewed as being on sick leave from work, the employee
will forfeit the remainder of the Parent’s Leave which cannot be taken at a later date
following the period of sick leave.
(Amend with details of any top-up payments given by the employer and any qualifying
conditions).
Employees on Parent’s Leave continue to accrue annual leave and public holidays as if they
had not been absent from work.
Where the company has reasonable grounds for believing that an employee on Parent’s
Leave is not using the leave for the purpose for which it is intended, the company may give
notice in writing to the employee to terminate the leave. The notice will contain a statement
in summary form of the grounds for terminating the leave and will specify the day by which
the employee must return to work. If, following an investigation, an employee is found to
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have abused this leave, he or she may be subject to disciplinary action, up to and including
dismissal.
Employment protection
An employee who is absent on Parent’s Leave will be treated as if the employee had not
been absent. At the end of the Parent’s Leave, the employee will be entitled to return to their
original job under terms and conditions no less favourable than those that would have
applied if they had not been absent.
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Employee Acceptance
Thank you for reading this Staff Handbook. I hope it was helpful in outlining your conditions
of employment and our policies at Little Rainbows Crèche .
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I have read and fully understand the content
of the Staff Handbook and agree to abide by the terms, conditions and policies outlined. I
have received a job description and a contract of employment and I also participated in the
Induction Programme as outlined in this document.
Date:
Signed:
Signed:
On behalf of Little Rainbows Crèche
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Little Rainbows Creche & Montessori Artane/ Santry/ Griffith Woods
Data Protection
Consent to Process Sensitive Data
The information you have supplied to or may supply to Little Rainbows Limited (Artane and Santry) will
be used to assess your suitability for the post applied for or your ongoing employment needs. In order
to comply with the Data Protection Act, 1998 and the Data Protection (Amendment) Act, 2003 the
Company will need permission from you to hold and use personal information that could be considered
sensitive. This information will be used for any purpose relevant to the effective management of our
services, including but not limitedto the following categories:
Checking suitability and fitness to work
Administration in the selection process or personal administration
Administration of pay and payroll functions
Administration of sick pay and sick leave schemes
Recording and managing training and personal development and performance
Managing access to company premises
Recording all leave entitlements
Managing and maintaining a safe working environment.
Should you be employed by Little Rainbows Limited certain details from the information supplied on
application for employment with the Company may be checked and it will be entered in our personal
files which will allow the Company to administer your employment. This form will be placed into your
personnel file and retained until after you complete your employment with the Company – for as long
as the above legalisation dictates. All personal data may be stored for administrative purposes at your
place of employment, under the following address 39 Ardlea Road, Artane, D05 EW28 OR 1 The Ashes,
Santry Place, D09 TRR0.
Little Rainbows may retain the forms of unsuccessful applicants for twelve months in accordance with
current guidance.
Please be assured that the Company will protect your information and treat it as confidential at all
times. I understand that the above-mentioned information will be used only for the purposes set out in
the statement above, and my consent is confidential upon the Company complying with the obligations
and duties under the Data Protection Act, 1998 and the Data Protection (Amendment) Act, 2003.
10
0
Staff Declaration
I have read the Safety Statement and understand my obligations and duties therein. I
understand that these obligations and duties are legal requirements under The Safety,
Health and Welfare at Work Act, 2005.
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1