1.

In what occasion would you send:

a) a request letter,
Request letters can be sent on various occasions when you need or want to ask for
something.
Context: A group of students wanted to ask permission to conduct a survey in a public
park.
To: Director of the Department of Parks and Recreation
From : A group of students

Sample letter:

To,
Director of the Department of Parks and Recreation,

We are writing this letter requesting permission to conduct a survey at a public park
on Main Street. We are a group of college students trying to gather information for
our research paper on recreational activities in the city.
We would greatly appreciate your support and assistance in allowing us to conduct the
survey. If you have any questions or concerns, please feel free to contact us. Thank
you for your consideration.

Respectfully
Mawar
Student representative

b) a complaint letter
A complaint letter can be sent when experiencing a problem or receiving poor service
from a company or organization. For example:

Context: when staying at a hotel and experiencing unsatisfactory service during your
stay.

To: the general manager of the hotel

From: Dissatisfied guest

To,
General Manager of Aston Samarinda Hotel

I am writing to express my dissatisfaction with my recent stay at your hotel. Despite

making an advance booking, my room was not ready on time and I was made to wait
for more than an hour. Furthermore, I found the room to be unclean and
uncomfortable, with several items of furniture in a state of disrepair.
Furthermore, the level of service provided by your staff was poor, with little attention
paid to my needs during my stay. Overall, this was an unsatisfactory experience and I
would like this to be addressed as soon as possible. I look forward to hearing from
you soon.

Respectfully
Mawar
 c) a thanking letter
Thank you letters are often sent to express gratitude or appreciation for something
someone has done for us. For example:
Context: A friend recently helped me move into a new apartment.
To: The friend who helped you move in
From whom: You

Dear, Nabila

I wanted to take a moment to express my gratitude and appreciation for your help with
my recent move. Your help and support was invaluable, and I couldn't have done it
alone. Moving is usually very inconvenient and stressful, but your presence made the
process much easier and successful. I am truly grateful for your friendship and
support. Once again, thank you for all your help. I hope to be able to return the favor
someday.

Respectfully
Mawar

2. You received a gift you really wanted from your friend on your birthday. Write a
thanking (body) letter stating how grateful you are for receiving the gift.
Answer:

Dear Putri,

I hope this letter finds you well. It was so kind of you to remember my birthday and to
give me such a thoughtful gift. Receiving it from you made my special day even more
special.

Your gift is exactly what I wanted and holds significant meaning for me. I cannot express
how excited and grateful I am for your generosity. Knowing that you put in such effort to
find the perfect gift for me is truly heartwarming. I will definitely cherish it for years to
come.

Once again, thank you so much for thinking of me on my birthday and for the beautiful
gift. You truly made my day special. I am so lucky to have you as a friend.

Best regards,

Rara

Sumber Referensi:

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