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Critical Law Studies CC © 1

Labour Law Notes – Semester 1 2017

INDIVIDUAL LABOUR LAW

The LRA defines an employee, in terms of S213 as:-


(a) any person, excluding an independent contractor, who works for another
person, or for the State and who receives, or is entitled to receive, any
remuneration; and
(b) any other person who in any manner assists in the carrying on or
conducting the business of an employer

Part (a) of the definition


• includes employees in the private and public sector
• includes domestic and farm workers
• incorporates the common law contract of service (the locatio conductio
operarum)
• excludes the contract of work (ie of an independent contractor) (the locatio
conductio operarus)

Part (b) of the definition is wider and can include various categories of workers.
However, due to the fact this definition still does not definitively state who an
employee is, we must look to the tests developed by the courts, as discuss
below.

If a person works for a non-profit organization and is paid by that organization,


he is considered an employee of that organization, however a volunteer charity
worker who is not paid, or a family member who helps out in a family business
without remuneration, will fall outside the scope of the definition.

TESTS DEVELOPED BY THE COURTS

NB: These tests were important to try and help the court establish whether the
person bringing forward an application for unfair dismissal for example, was in
fact an employee and not an independent contractor.

1) The control test considers whether or not there is control over


- the type of work the person does,
- the manner in which (how) it must be done, and
- when it must be done.

Control and subordination are important characteristics of the employment


relationship and were previously regarded as the most important distinction
between the employment contract and that of the independent contractor. In
today’s modern society, and due to specialisation, control has been reduced to a
right of an employer to control its employees and is now only one of the factors
which a court will use when determining the existence of an employment
contract. Therefore, this test alone does not help in determining the true
definition of an employee.

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2) The organization test considers whether or not


- the person is part and parcel of the organisation
- the person’s work is integrated into the organisation of the employer and not
just an accessory to it.

3) The dominant impression test is preferred by our courts due to its


“expansive” and “purposive” approach, and it looks at
- the employment relationship as a whole,
- it does not concentrate on only one factor.
- The factors which the court will consider when applying the dominant
impression test include:

1) The right to control or supervision


2) The extent to which the worker depends on the employer in the
performance of his duties
3) Whether the worker is prohibited from working for another employer as
well
4) Whether the worker is required to devote a specific time to his work
5) Whether the worker is obliged to perform his duties personally
6) Whether the worker is paid according to a fix rate or by commission
7) Whether the worker provides his own tools or equipment
In terms of this test, the court will weigh up all the factors listed above and
consider whether the person is then more an employee than an independent
contractor.

The tests above tests, however, did not clearly solve the problem. The problem
arose due to the fact that a person claiming to be an employee first had to
approach the court in order to determine whether or not they were in fact an
employee and not an independent contractor. This meant the there was a
heavier burden of proof on the employee and therefore protection in terms of
Labour Law was not easy.

The LRA (S200A) and the BCEA (S83(A)) took the heavy burden from the
employee by creating a Rebuttable Presumption. If one of the factors listed
below in terms of the Acts were present, the presumption was that the
applicant was an employee, The employer then bears the onus of proving, on a
balance of probabilities, that it is not an employment relationship. These factors
are:

a) the manner in which the person works is subject to the control or direction of
another person;
b) the persons hours of work are subject to the control or direction of another
person;
c) in the case of a person who works for an organization, the person forms part
off that organization;
d) the person has worked for the employer for an average of at least 40 hours
per month over the last 3 months;
e) the person is economically dependent on the other person for whom he
works/renders a service;
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f) the person is provided with tools of the trade or equipment by the other
person;
g) the person only works for, or renders services to, one person.

The presumption does not apply to those employees who earn in excess of the amount
determined by the Minister, from time to time.

The Code: ‘Who is an employee?’ integrates the three tests developed by the
courts and gives guidance on how to interpret and apply the tests:

The Code and the control test:


- control includes the right to determine what work the employee will do, in
what manner the employee will work and what the employee’s working hours
will be, and
- control can be a term of the contract, but if it is not, this does not mean it is
not an employment contract.

The Code and the organization test:


- an employee does not have to work from the employer’s building to show that
there is an employment relationship, and
- the tools of trade provided by the employer should be given a wide meaning
and may range from a computer or cell phone to building tools.

The Code and the dominant impression test:


- the Code confirms the importance of this test and confirms that there is not
just one decisive factor to determine whether or not an employment
relationship exists.
- All factors should be taken into account when determining the relationship.

The Code also contains the following table in which an employee and
independent contractor are compared:

Employee Independent contractor


The object of the contract is to render The object of the contract is to perform a
personal services specified job or to produce a specified result
The employee must perform the An IC may usually perform through others
services personally – he does not have to perform personally
The employer may choose when to An IC must perform the work (or produce
make use of the services of the the required result) within a period fixed in
employee the contract
The contract terminates upon the The contract will not necessarily terminate
death of the employee upon the death of the IC
The contract will terminate upon the The contract terminates on completion of
expiry of a specified period for service the work or the production of the required
in terms of contract result
Wyeth: The problem in this case was that the employer and employee had
concluded a contract of employment, however before the start of his
employment, the employee was dismissed. The employee then claimed unfair
dismissal. The court in this case took into account S23 of the Constitution
which protects “EVERYONE” the right to fair labour practice.
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CATEGORIES OF EMPLOYEES

NON-STANDARD EMPLOYEES: chapter XI was added to protect vulnerable


and decent workers. The Act creates 3 non-standard employees in an attempt to
clarify their definition:

1) Temporary Employment Services (TES/Labour Brokers):


• Employees employed by them are therefore temporary employees who are
employed by Labour Brokers.
• This creates a triangular relationship between the TES, temporary
employee and the client.
• The Act defines TES as: “any person who, for reward, procures for or
provides to a client other persons who render services to, or perform work
for, the client, and who are remunerated by the temporary employment
service”.
• Employers may use TES for a limited or unlimited period if they comply
with the restrictions below:
o Limited: TES can provide an employee to the client for 3 months
or to fill the position of an employee who is temporarily absent.
o Unlimited: the employee is provided to the client but on a
temporary basis – this length of time is determined by the relevant
bargaining council/sectorial determination/MoL.
• If there is non-compliance by the client, in other words, the client abuses
the use of TES, the “employee will become a permanent employee of the
client and no longer work for or be supplied by TES”.
• The employee may hold the employer (the labour broker) and client
jointly and severally liable if the TES contravenes:
o A collective agreement by a bargaining councils which regulates
terms and conditions of employment
o A binding arbitration award which regulates terms and conditions
of employment
o The BCEA
o Determination made in terms of the BCEA

ISSUES INVOLVING TES/LABOUR BROKERS:


Labour have caused difficulties and unions are calling for their complete
ban. The Amendment Act has therefore made changes in order to eradicate
some of these difficulties.
o The TES must apply to the Registrar of Private Employment Services
who will issue a certificate which specifies if the TES is permitted to
perform their specific functions. Only these functions may be
performed by the TES.
o The certificate must be displayed in a place which is prominent and
visible where the TES operates.
o The TES is compelled to provide the temporary employee with written
particulars of employment that comply with the BCEA.
o TES is prohibited from employing any employee in terms of which the
employment will contravene the LRA, sectorial determination,
Collective Agreements, or any other employment law.

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PRIVATE AND PUBLIC EMPLOYMENT AGENCIES:


o The ESA defines Private Employment Agencies as: “any person who
provides employment services for gain”. They will exchange information
among labour market participants, place work seekers, register work
seekers and vacancies, match work seekers with job opportunities.
o It also defines Public Employment Agencies as one that “must
provide…employment services free of charge to members of the public”.
They will not charge a placement fee to the employee unless lawfully
permitted, however the contract between TES and the client must
provide for TES’ fee and the clients remuneration. TES must keep a
register of employees placed and the client to which they were placed.
o If there is breach of the above, the provisions will be invalid and
unenforceable.

2) Fixed Term Contracts:

• A fixed term contract is held by an employee whose contract is


terminated:
o at the occurrence of a specific event
o completion or task of a project
o on a specific date (this does not include retirement age)
• A fixed-term contract, or renewal thereof must be in writing and include
the reasons thereof.
• Fixed term contracts only apply with an employee employed for 3
months. An employer make use of these contracts successively for longer
than three months only if:
o The nature of work has a definitive time period
o Any justifiable reason.
• If employee is appointed for more than three months, the employer must
treat them like the same as a permanent employee, unless there is a
justifiable reason, for example, seniority, experience, merit etc.
• If an employee has been employed for longer than 12 months, he/she
will be entitled to severance pay on termination of employment.
• the following employees are not excluded from restrictions of fixed term
contracts:
o employees who earn more than R205 433 per year, set in terms of
the BCEA
o Employers with less than 10 employees
o An employer with less than 50 employees whose business has
been in operation for less than 2 years. However if the employer
conducts more than 1 business, or if the business was formed by
dissolution or division of another business, these restrictions will
then apply.
o If the employee is employed by the contract through
statute/sectorial determination/collective agreement.
• Justifiable reasons:
o Replacing temporary absent employee
o Employed temporarily due to an increase in workload
o Student/graduate being trained
o Work on a specific project for a specific time
o Non-citizen with a work permit
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o Employee performs seasonal work


o Public works or similar
o Position is funded by external source for specific period
o After retirement, continues to work for employer
• If there is non-compliance with the terms and conditions in the contract,
the contract will be deemed permanent. The employee therefore becomes
a permanent employee.

3) Part-Time Employees:

• Examples: Domestic/casual piece worker.


• Employee is remunerated specifically in accordance with time worked
(less than a full-time employee).
• The Act does not give job security protection but focuses on equal
treatment regarding terms and condition of employment, remuneration
and skills development.
• Therefore, part time employees must be treated the same as full time
employees in the same position, unless there are justifiable reasons.
• The LRA does not protect:
o Employers with less than 10 employees
o Employees earning less than R205 433
o Employees who ordinarily work fewer than 24 hours a month for
the employer

STATUTORY EXCLUSIONS
In terms of the the Labour Relations Amendment Act and Basic Conditions of
Amendment Act specifically excludes the following from the definition of
‘employee’:
- Members of the National Defense Force
- Members of the State Security
NB: before the Amendment Act, the Secret Service, National Intelligence
Agency, COMSEC were listed as specific exclusions. Now, only two are
listed specifically.

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EMPLOYMENT TAX INCENTIVE ACT (‘ETIA’)


This Act has provided subsidies and grants to employers to encourage them to
employ people between 18 and 29.
This focuses on employment “activation”, promoting employment growth.
This Act “proposes” the definition of an employee as, “natural person who works
directly for another person; and who receives or is entitled to receive remuneration
from that other person nut does not include and independent contractor”.

THE EMPLOYMENT CONTRACT


An employment contract is
- a voluntary agreement
- between two parties
- in terms of which one party (the employee) places his labour potential at the
disposal and under the control of (works for) the other party (the employer)
- in exchange for some form of remuneration which may include money and/or
payments in kind.

REQUIREMENTS FOR A VALID EMPLOYMENT CONTRACT

1) There must be consensus/agreement between the parties


- An employment relationship is based on agreement as to the terms and
conditions of the contract, for example, remuneration, working hours,
period of employment, the type of work to be done, etc.
- An employer may not force an employee to work, this will constitute
slavery.

2) Both parties to the contract must have the necessary capacity to contract.
- Children under the age of 18 years and mentally ill persons do not have
the capacity to conclude a valid employment contract.

3) Performance under the agreement must be physically possible.


- It must be possible for the employee to perform his obligations.

4) The agreement must be legally possible and its conclusion must be lawful.
- A contract that contravenes legislation and the employment of illegal
foreigners is unlawful. Under common law, an unlawful contract is void
(or voidable).
- It is not legally possible to employ someone as a hired gun.

5) If formalities are prescribed for the formation of the particular type of


contract, then these formalities must be complied with.
- An employment contract generally does not have to be in writing to be
valid and it may accordingly be in writing or oral and its terms may be
express or tacit, however the employment contract of a candidate
attorney must be in writing and registered with the Law Society within
two months after its conclusion.

There is certain information which the employer must provide to the employee,
in writing, in terms of the BCEA: The name and address of the employer; the
name and occupation of the employee; the place of work; the date on which
employment began; the employee’s ordinary days and hours of work; the
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employee’s wage; the rate of overtime work; any other cash payments to which
the employee is entitled; any payment in kind and the value thereof; the
frequency of remuneration; any deductions to be made from the employee’s
remuneration; the leave to which the employee is entitled; the period of notice
required to terminate employment; any period of employment with a previous
employer that counts towards the employee’s period of employment, and a list
of any other documents that form part of the contract of employment. The
employer must retain this information for three years after the employment
contract has been terminated.

The employer must also display a statement of the employees’ rights in terms of
the BCEA in the official language spoken in the workplace.

UNPROTECTED (ILLEGAL) WORKERS


(Specifically focuses on the legal aspect)
In the Kylie case, the LC found that Kylie, a prostitute, was not entitled to the
LRA’s protection against unfair dismissal, as the courts (and the CCMA) could
not sanction or encourage illegal activities. The LC’s decision was overruled by
the LAC which held that the Constitutional right to fair labour practices extends
to ‘everyone’, including sex workers, and that although such workers may not
claim the remedies in terms of the LRA, they will be protected in terms of the
Constitution. A claim for fair labour practices will have to be brought in terms
of S23 Constitution and not in terms of the LRA, because there is no valid
employment contract, and she will not be protected against unfair dismissal. A
prostitute consequently now has a right to fair labour practices as a result of
the employment relationship which exists irrespective of the illegality of the type
of work performed.

In the Discovery Health case, the court had to decide whether or not an
employee who did not have a valid work permit could claim unfair dismissal.
The court considered the Immigration Act, which prohibits employment of
illegal foreigners and which states that any employer who knowingly employs
an illegal foreigner in contravention of the Act commits an offence, and found
that the intention was to deter employers from intentionally hiring persons in
contravention of the Act. An employer should not be permitted to escape its
obligations, through criminal conduct by employing unauthorized persons. An
employer who employs an illegal foreigner may accordingly not refuse to pay a
worker on the basis that he is an illegal foreigner – such illegal foreigner may
still be able to enforce his contractual rights against the employer. The court
held that although an illegal foreigner is not protected by labour legislation,
such workers are protected by the Constitution which guarantees everyone the
right to fair labour practices and to dignity. The LAC accepted that although an
employment contract is needed for a claim of labour rights in terms of the LRA,
S23(1) Constitution provides wider protection than labour legislation and if a
person is in a relationship similar to that of an employment relationship, he
enjoys the protection of the right to fair labour practices.

In conclusion,
- If the employment contract is valid, it will be enforceable and the worker will
be protected by the LRA against unfair dismissal.

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- If the contract is not valid, the worker is not protected by the LRA, but is still
protected by the S10 (right to dignity) and S23 (right to fair labour practices)
rights in the Constitution.

EMPLOYMENT SERVICES ACT (ESA) AND FOREIGN WORKERS:


This Act is new and serves to protect the mistreatment of foreign workers by
their employers, and ensures opportunities and economic development of SA
citizens.

1) Protecting foreign employees: the Act protects foreign employees from


being forced by their employer to:
• Perform acts or duties which their permit does not authorize
• Any work contrary to their permit
NB: No employee may be forced to perform acts or duties against their will.
2) Ensuring Opportunities and Economic Development: The definition for
“foreign national” in terms of the ESA is as follows, “an individual who is not
a South African citizen or does not have a permanent residence permit issued
in terms of the Immigration Act”. The Act therefore regulates the employment
of foreign nationals by specifying that their employment must:
o Give effect and comply with S23 of the Constitution
o Not negatively impact the rights, expectations and labour standards of
South African workers
o Promote training of SA citizens and permanent residents.
o Employers may only employ workers with a valid work permit
o The employer may also be required to utilize the services of a Public
Employment Service.

The MoL will make regulations which will put a duty on the employers to
make sure that there are no other employees within the Republic which
satisfies the qualifications and skills needed, before recruiting a foreign
national. The employer must also prepare for skills transfer planning in
respect of any position in which a foreign national is employed.

EMPLOYEE vs INDEPENDENT CONTRACTOR


It is essential to distinguish between employees and other workers who do not
qualify as employees (for example, independent contractors), because the LRA’s
main purpose is to encourage good relations between employers and employees.
Persons who do not comply with the definition of an employee will not be
covered by labour legislation, such as the LRA and will, inter alia, not be able to
claim protection against unfair dismissal.

An independent contractor
- is a person who is contracted
- to perform a specific task or to produce a particular result
- who works for his own account
- for example, a doctor with his own practice

An employee
- is a person who is appointed
- to tender his personal services in terms of a particular job description
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- for example, a doctor who works at a medical centre and earns a salary.

THE EMPLOYER
An employer is not defined in any SA labour legislation, but can be described as
- any person or body which employs any person in exchange for remuneration,
(formal employment) and
- any person who permits any person to assist him in conducting his business
(labour brokers or temporary employment services).

DUTIES OF THE EMPLOYEE (Rights of the employer)

1) To enter into the service of the employer


If an employee does not remain in the employer’s service, he will not be
remunerated (eg. No work no pay), exceptions to this rule include paid
leave.

2) To work competently and to exercise due care and diligence


When entering into employment with the employer, the employee
guarantees that he is capable of doing the work, and that he will perform it
competently, diligently and without negligence. This competence is an
implied term in the employment contract. If, for example, an employee lies
about his or her qualifications, that employee will be found liable for breach
of his duty, as he cannot then perform said duty, the consequence of which
may lead to the employee’s termination.

3) To obey lawful and reasonable instructions of the employer


The employee is under the control and authority of the employer. Non-
compliance with this duty will amount to serious insubordination and
breach of contract, except where the employee refuses to follow orders
outside the scope of employment.

If there is a close enough link between misconduct of an employee and the


employment relationship, the employer may discipline the employee for
such misconduct after hours, and/or off the employer’s premises, provided
that the link can be proven to exist in the particular circumstances. In NUM
& others v East Rand Gold & Uranium, an employee who attacked his
supervisor on the bus to work, was fairly dismissed.

4) To serve the employer’s interests and to act in good faith


An employment relationship is based on trust and confidence.
This is an implied duty which flows from the nature of the employment
contract. It includes, for example, the duty –
- not to work against the employer’s interests,
- not to compete with the employer,
- to devote hours of work to promoting the employer’s business and
- to act honestly.

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- NB: This is also known as the fiduciary duty of the employee toward the
employer.

DUTIES OF THE EMPLOYER (Rights of the employee)

1) To remunerate the employee


The main duty of the employer is to remunerate his employees
The BCEA provides for paid leave in certain circumstances, however, if the
employee does not work and the circumstances of the BCEA do not apply,
the common law duty of no-work, no-pay, still applies, for example, during
strikes and lock-outs.

2) To provide work
The general rule is that there is no duty on an employer to provide the
employee with work, however, where an employee relies on work being
provided to enable him to earn an income (where the employee’s salary is
commission-based or is dependent on actual work done), or where the
employee’s success is dependent on the performance of certain duties on a
regular basis, for example, an actor, the employer will be required to
provide work. If the employer therefore does not accept and “receive the
employee into service’ the employer will be in breach of contract.

3) Duty to provide safe working conditions


The employer is obliged to provide the employee with safe working
conditions. This would include the duty of an employer to
- provide employees with protective devices or install safety equipment,
- exercise proper supervision,
- protect employee against harassment (physical and psychological),
- contribute to the Compensation Fund to ensure that an employee injured
on duty will be compensated.
- To not harass an employee in any way (refer to sexual harassment).

4) A duty of fair dealing with employees


This duty is derived from the constitutional right to fair labour practices.
The LRA protects employees against unfair treatment during employment
(ULPs) and against unfair dismissals. This duty includes other common-law
duties such as the duty to receive the employee into service and to comply
with other statutory obligations. This point is specifically covered by S23 of
the Constitution.

VICARIOUS LIABILITY
The principle common-law doctrine of vicarious liability holds an employer
liable for the unlawful or delictual acts of an employee which are committed
during the course of business, and is based on the principle that the employer
must compensate those who suffer prejudice as a result of the wrongful
conduct of its employees.

Vicarious liability protects third parties, however, an employer will have


recourse against the offending employee and may discipline the employee for
misconduct and even claim repayment.
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Before an employer can be held liable for the acts of its employees, the following
requirements must be met:

1) there must be a contract of employment – an employer-employee


relationship;

2) the employee must have committed a delict (a delict is an act or omission,


which is unlawful and culpable, and which causes damage to a third party),
and

3) the employee must have acted in the course and scope of employment

In Bezuidenhout v Eskom, the employer had expressly forbidden the


employee (who had been given a company truck to perform his duties) from
giving lifts to anyone without permission. The employee gave someone a lift
and thereafter caused an accident in which the passenger was injured. The
Court held that the employer’s instruction not to carry passengers placed a
limitation on the scope of employment and the employer was not vicariously
liable for the injuries sustained by passenger because “the driver knew that
he was prohibited from giving lifts and had no intention of furthering his
master’s affairs by doing so, and that the passenger’s presence added
nothing to the interests of the employer in the administration of its service.”

However, if the employee is expressly forbidden from acting in a particular


way by the employer, or if his act constitutes a criminal act, this will not
necessarily absolve the employer from being held vicariously liable for the
employee’s wrongful actions. For example: Richard is a maker of fine and
expensive pens of INK IT LTD. While fixing an expensive pen, Richard
switches the expensive one for a fake. After the client discovers this, they
claim damages from INK IT. The employer will be liable for damages of the
client. The fraudulent action does not affect the fact that the employer is
vicariously liable. Richard may however be formally disciplined by INK IT
and may also face criminal charges.

REMEDIES FOR BREACH OF CONTRACT


If either party breaches the contract, the innocent party has a choice to
- accept the repudiation and to terminate the contract immediately (serious
breach = termination) or
- enforce the contract (not a serious breach = specific performance), and
- claim damages.

In terms of the LRA,


- a breach by the employer would amount to an ULP, unfair discrimination or
an unfair dismissal, and
- a breach by the employee would probably amount to misconduct.

• If an employee chooses to claim in terms of Common-Law Damages


based on breach of contract, he must take the claim to the High Court.
• If the claim however is based on unfair dismissal, it will then be taken to
the CCMA.
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• If the claim is based on S23 of the Constitution and the violation thereof,
the claim must be brought to a court with Constitutional Jurisdiction – a
High Court or Constitutional Court.

RESTRAINT OF TRADE
A restraint clause is included in employment contracts to
- protect the employer’s interests, trade secrets, goodwill and business
connections against unfair competition from employees during and after
employment, and
- prevent an employee from competing with his employer within a specific area
and for a specific time.

In determining whether or not a restraint of trade is enforceable, a court must


balance the following two considerations:
1. the public interest, which requires parties to comply with their contractual
obligations, even if these are unreasonable, versus
2. the right of all persons to be permitted to engage in a profession of their own
choice.

In Magna Alloys & Research, the court held that a restraint of trade agreement
is valid and enforceable unless it is contrary to public policy. A contract will be
contrary to public policy and unenforceable if it is unreasonable. (The onus is
on the employee to show that the clause is contrary to public policy).

Reasonableness must be determined with reference to the interests of both


parties, public policy and the surrounding circumstances and the following
questions should be asked when in determining reasonableness:

- Is there an interest deserving of protection at the termination of the


agreement?
- Is that interest being prejudiced?
- If so, how does that interest weigh up against the interests of the other party
not to work?
- Is there another aspect of public policy apart from the relationship between
the parties, which requires that the restraint should either be enforced or
disallowed?
- Is the restraint wider than is necessary to protect the protectable interest?

When deciding whether or not a restraint clause is contrary to public policy, the
courts will consider the circumstances which exist at the time when
enforcement of the clause is sought and not those which existed at the time
that the contract was concluded.

The court may, in considering a restraint, decide that part of the clause is
enforceable and that part of it is not enforceable. In doing so the court will look
at:
• Area the restraint of trade will be enforced
• Period of the restraint of trade
• Intentions of the employer

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An employer who unlawfully terminates a contract of employment containing a


restraint clause should not be allowed to benefit from that restraint.

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CHANGES TO CONTRACTUAL TERMS AND CONDITIONS OF EMPLOYMENT


An employer may not unilaterally change terms and conditions of employment.
The only ways in which they can be changed are:
1. by agreement, or in line with a method prescribed in the employment
contract;
2. by means of a collective agreement;
3. by operation of the law (eg, the BCEA); or
4. through a sectoral determination issued by the Minister.

Even though the terms of the employment relationship are contained in the
contract, the parties will also be bound by other statutory provisions and
applicable collective agreements.

The employer does, however, not have to obtain agreement from its employees
to implement or change customs and practices which develop in the workplace.
These could, for example, relate to an agreement whereby an employee is
granted an afternoon off each week or a Christmas function, however the
employer must make sure that the nature of the employee’s job remains the
same.

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BASIC CONDITIONS OF EMPLOYMENT ACT

The BCEA lays down minimum terms and conditions of employment.

Where minimum terms and conditions of employment are included in sectoral


or ministerial determinations or collective agreements, the BCEA must be read
in conjunction with such determinations or collective agreement to determine
the particular employee’s terms and conditions.

Generally, the parties may deviate from these minimum terms and conditions
only to improve them for employees and not to decrease them.

A basic condition of employment in the BCEA will constitute a term of any


contract of employment, unless:

- another law or the contract provides a more favourable term to the employee;
or
- the basic condition has been replaced, varied or excluded in terms of the
BCEA.

Generally the parties may not contract out of the BCEA and employers will only
be able to agree to terms and conditions less favourable than those prescribed
by the BCEA in limited circumstances.

The BCEA gives effect to and regulates the constitutional right to fair labour
practices by:
• establishing and enforcing basic conditions of employment, and
• regulating the variation of such conditions by way of various mechanisms
and within a framework of regulated flexibility.

The following workers are excluded from protection of the BCEA:


• independent contractors;
• members of the National Defence Force
• members of National Intelligence Agency;
• the South African Secret Service;
• the South African National Academy of Intelligence
• unpaid volunteers working for charitable organisations or organisations with
a public purpose;
• members & staff of Comsec (Electronic Communications Security (Pty) Ltd);
• people undergoing vocational training except to the extent that any term of
their employment is regulated by the provisions of any other law;
• persons employed on vessels at sea.

Partial exclusions
Chapter 2 - the provisions which regulate working hours do not apply to:
o senior managerial employees;
o sales staff who travel and regulate their own hours, and
o employees who work for less than 24 hrs a month for one employer
o employees who earn more than R205 433 (was R172 000) per year.

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Chapter 3 - the provisions which regulate leave do not apply to employees who
work for less than 24 hrs a month for one employer.

Only employees who have been employed with an employer for longer than 4
months and who work for at least 4 days a week are entitled to family
responsibility leave.

The ordinary hours of work


• Maximum: 45 hrs / week & 9 hrs / day – if employee works 5 days a week.
• Employees who work more than 5 days a week may only work 8 hrs a day.
• This may be extended by a max of 15 minutes a day / 60 minutes a week if
employees serve members of the public.

Meal intervals and rest periods


• If the employee works for more than 5 continuous hours, he is entitled to a
meal interval of at least one continuous hour.
• The meal interval can, by agreement, be reduced to 30 minutes, or be done
away with, if the employee works fewer than 6 hrs a day.
• An employee must be given a daily rest period of at least 12 hrs between
ending and recommencing work.
• The employee must be given a weekly rest period of at least 36 consecutive
hrs that, unless otherwise agreed, must include Sunday.

Overtime
• Maximum 10 hrs’ overtime a week.
• Overtime may be increased to 15 hrs a week by agreement.
• An employee may work overtime only by agreement.
• Overtime is paid at one-and-a-half times the employee’s normal pay.
• An agreement to work overtime may not be for more than 12 hours (ordinary
plus overtime) on any particular day.

Sundays
• The employee must be paid double his hourly wage to work on a Sunday if he
does not normally work on a Sunday.
• If the employee does normally work on a Sunday, he must be paid one-and-
a-half times his wage for each hour worked.

Public Holidays
• If the employee does not work, he gets paid his normal hourly wage.
• If he is asked to work, and agrees, he must be paid at least double his hourly
wage.

Night work
• Work done after 18h00 and before 06h00.
• Night work is only allowed if there is an agreement to this effect and the
employee is compensated by
- payment of an allowance or
- a reduction in working hours, and
- the employee must be provided with transport between his place of
residence and the workplace.
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Compressed work week


• The parties may agree that the employee will work up to 12 hrs a day
(including meal interval) without receiving overtime pay, provided that:
- the employee does not work more than 45 ordinary hrs in any week,
- more than 10 hrs overtime a week, or
- on more than 5 days in any week.

• Ordinary hrs and overtime can be averaged over a period of up to 4 months


in terms of a collective agreement – this is allowed where overtime is
calculated over a period of time.
• This is to cater for peak periods in certain sectors, for example agriculture,
where during harvest time employees may agree to extended hrs of overtime
to a max of 15 hrs per week, but after harvesting time this will no longer be
necessary.

Annual vacation leave


• Minimum 21 consecutive days / 15 working days paid leave per year.
• The parties may agree on additional leave, paid or unpaid.

Sick leave
• 6 weeks paid sick leave for every 3 year cycle worked.
• If employee has been absent for more than 2 consecutive days or on more
than 2 occasions in an eight-week period, the employer may request a
medical certificate issued by a medical doctor or a person registered with a
professional council.
• A leave cycle is calculated as the number of days that an employee would
normally work during a 6-week cycle.
• If an employee works 5 days a week, he would work 30 days in 6 weeks,
which would entitle him to 30 days’ sick leave in 3 years.

Maternity leave
• 4 consecutive months, which may commence at
- anytime from 4 weeks before the expected date of birth, or
- on a date that a medical practitioner of midwife certifies is necessary for
the employee’s health/her unborn child

• An employee may not work for 6 weeks after the birth of her child.
• If an employee miscarries in the third trimester or has a still born child, she
is entitled to 6 weeks’ leave after the miscarriage or still birth.
• The employee must notify the employer, in writing, of the dates of the leave
she intends to take.
• Does not have to be paid.

Family responsibility leave


• 3 days paid family responsibility leave per year.
• For the birth, illness of a child; or
• For the death of (adoptive) child/ spouse/ life partner/ (adoptive)parent/
grandparent/ grandchild or sibling.
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• Only for employees who have worked for longer than 4 months and who work
at least 4 days a week.
• Does not include death/illness of, for example, in-laws or members of the
extended family – the interpretation of family responsibility leave is therefore
very narrow.
• NB: Leave for illness is limited to that of a child.

Wages
Neither the BCEA nor any other law prescribes a minimum wage!!!
• Collective agreements concluded in bargaining councils and ministerial and
sectoral determination may set out a minimum wage for certain categories of
employees.
• Employees must be paid in South African currency, weekly, fortnightly or
monthly, in cash, by cheque or direct deposit into the employee’s bank
account.
• The employer must provide the employee with information, in writing,
regarding the period for which the payment is made, the amount of pay, the
amount and reason for any deduction and the calculation of the employee’s
pay in general

Notice periods
A contract of employment for an indefinite period may be terminated by either
party by giving notice of intention to terminate the contract.
• Notice must adhere to the notice periods required in terms of the contract.
• If the contract does not make any provision for a notice period, the BCEA
lays down that notice must be in writing and the minimum notice period
which both parties must comply with are:
§ 1 week, if the employee has worked for 6 months or less.
§ 2 weeks, if the employee has worked for longer than 6 but less than 12
months.
§ 4 weeks, if the employee has worked for more than 1yr, or a domestic or
farm worker who has worked for more than 6 months. (This may be
shortened by a collective agreement to 2 weeks).

Payment in lieu of notice


An employer may, instead of giving an employee notice, give the employee
wages/salary in lieu of notice.

Severance pay
When an employee is fairly dismissed by the employer due to operational
requirements, the employer must pay to the employee, a minimum of one weeks
pay for every completed year of continuous service, BUT an employee who
unreasonably refuses to accept an offer of alternative employment with that, or
any other, employer, is not entitled to severance pay.
NB: In terms of the Amendment, it is important to remember that employees
with fixed-term contracts, who have been working for the employer for over 24
months will received a severance package, the same as a permanent employee –
1 week per every full and completed year worked.

Certificate of service

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On termination of employment, the employee is entitled to a certificate of


service stating: the name of the employee and employer; dates of
commencement and termination of employment; the employee’s job description
and remuneration. The reason for termination may be included at the
employee’s request only.

CHILDREN AND FORCED LABOUR

The BCEA prohibits the employment of children under the age of 15 years and
contravention of this constitutes a criminal offence.
Therefore, no person may permit a child to perform or provide services that:
• Are inappropriate for his/her age
• Place at risk the child’s wellbeing, education or physical/mental state
risk their spiritual/moral/social development

Children younger than 15 years are allowed to perform in advertising, sporting,


artistic and cultural activities, but only in terms of regulations issued by the
Minister or a ministerial or sectoral determination. These regulations place
conditions on such employment. For example, the Sectoral Determination 10:
Children in the Performance of Advertising, Artistic and Cultural Activities,
provides that:
- a permit must be obtained from the Department of Labour to employ children
in these circumstances on advice of the Employment Conditions
Commission;
- remuneration must be paid to the parent or guardian of the child;
- the maximum hours of work per day are 4 hours a day for a child aged over
10 years and 3 hours a day for a child younger than 10 years;
- rest periods must be provided after 2 hours of continuous work for children
older than 10 years, or after 1½ hours of continuous work for children
younger than 10 years;
- nutritious food and drink must be provided;
- safe areas must be provided for the children to rest and play, and
- safe transport must be provided between the child’s home and the workplace.

Forced labour is prohibited under the BCEA and contravention of this


constitutes a criminal offence.

EXPLOITIVE EMPLOYERS

Taking advantage of employees is prohibited. Examples of exploitive acts


include:
• accepting or requiring an employee to pay the employer
• where the employer treats and employee badly or takes advantage of the
employee
• forcing the employee to buy goods/services or products from the
employer to secure work

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ENFORCEMENT OF THE BCEA

Courts
The Labour Court
- has concurrent jurisdiction with the civil courts to hear and decide any
matter concerning the BCEA and
- has wide powers to enforce the BCEA, such as making compliance orders
and issuing fines.

INSPECTORS
The BCEA provides for the appointment of labour inspectors to monitor and
enforce compliance with the BCEA. Inspectors may, inter alia, enter
workplaces, require a person to disclose relevant information, question
employers and employees, and inspect documents and records. These
inspectors may obtain a written undertaking from an employer who is in default
that such employer will comply with the provisions of the BCEA and if the
employer refuses/neglects to comply with such undertaking, a compliance
order may be issued. If the employer still does not comply, the Director-General
may apply for an order from the Labour Court, for the written compliance to be
made a court order.

The following circumstances do not allow for compliance orders to be issued:


• Collective agreement’s procedure enforces the use of arbitration to claim
outstanding payments
• Employee cannot enforce the BCEA as it’s not applicable to him/her
• The employee earns more than the threshold, therefore the BCEA does
not apply
• Proceedings already instituted
• The amount claimed was outstanding for more than 12 months before
complaint instituted.

JURISDICTION OF THE COURTS

The Labour Court has exclusive jurisdiction in ALL matters relating to the
BCEA. The purpose of the Labour Court was to enforce a coherent legal
framework for disputes of such nature which could help disputes be solved
quicker. The idea behind the Amendments was to allow the Labour Court to
have jurisdiction over the LRA and BCEA and matters relating to both at the
same time. Before, if there was a dispute concerning the LRA it had to be heard
separate to a claim from the BCEA. For example, a claim for unfair dismissal
(LRA) including leave owing to the employee (BCEA). The Labour Court may also
grant civil relief in certain circumstances such as:
• employers force employees/potential employees to purchase
goods/services/products
• employers breach the terms set out in child labour and engage in forced
labour
• breached confidentiality/obstruction/undue influence/fraud

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However if it becomes a criminal matter, the criminal court will also have
jurisdiction to grant civil relief.

Ways the Labour Court can enforce the terms set out in the BCEA:
• Compliance order
• Order payment of outstanding amounts owing to employees
• Requesting payment of fines

VARIATION OF BASIC CONDITIONS


The parties may not contract out of the BCEA (by providing in the employment
contract that the BCEA will not apply), BUT, the Act does allow for the variation
of certain basic conditions of employment.

Core terms which cannot be varied:


- maximum working hours;
- provisions relating to sick leave;
- 4 months’ maternity leave;
- not less than 2 weeks’ annual leave;
- provisions relating to night work.

The BCEA allows for changing, replacing or excluding other rights by way of:

a collective agreement
- may change conditions of work, provided that it is consistent with the
purposes of the Act.
- may replace or exclude a basic condition of employment only to the extent to
which the Act or a sectoral determination allows.

a ministerial determination
- primarily replaces or excludes basic minimum conditions of employment in
respect of employees or employers, but generally does not set minimum
wages. This exclusion focuses on a specific category of employees or
employers.
- Focuses mainly on special public works programs, small businesses and the
welfare sector – these are typically non unionized.
- may vary maximum ordinary weekly working hours if
o the determination has been agreed to in a collective agreement;
o the operational requirements of the sector necessitate it, or
o the majority of employees are not members of a (registered) trade union.

- may relate to ordinary hours of work, overtime, meal intervals, daily and
weekly rest periods, and annual leave, but must ‘on the whole’ be more
favourable to employees than those conditions set out in the BCEA. These
determinations have not introduced minimum wages.

a sectoral determination by the Minister in terms of the BCEA


- mainly establish and regulate minimum wages, but may also include other
conditions, such as minimum increases, ordinary hours of work, over time,
meal intervals, daily and weekly rest periods, annual leave.

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- may be made only after an investigation has been done (by the Director-
General of the Department of Labour) into a particular sector or area after
consideration of representations by the public, and the preparation of a
report, which has not been covered by any other collective agreement.
- Usually focused on task based work, subcontracting and contract work.

The Employment Conditions Commission (ECC) must advise the Minister on a


range of factors which will impact on the specific sector and area, such as:
o the ability of employers to continue to carry on their business successfully;
o the operation of small, medium, macro and new enterprises;
o the cost of living,
o the alleviation of poverty;
o inequality in wages, and
o the likely impact of the determination on current and future employment.

• A sectoral determination may not reduce the protection for night work and
maternity leave and it may vary ordinary hours of work only if
- the determination has been agreed to in a collective agreement;
- the operational requirements of the sector necessitate this, or
- the majority of employees are not members of a (registered) trade union.

• Minimum wages and conditions set out in sectoral determinations will


apply to the employment contract between the employer and employee.
• Examples of sectoral determinations are found in farming, private security,
contract cleaning, the industry of hospitality, the taxi and domestic worker
sectors (some with different minimum wages for urban and rural areas and
on a sliding scale) = sectors that are not well organized and not capable of
effective collective bargaining.
• Minimum wages in these determinations are generally amended annually to
keep up with inflation.

Sectorial Determination May:


• Apply to bargaining councils regarding matters not covered by collective
agreements
• Prescribe minimum rates of remuneration and minimum increases
• set the threshold for the representativeness of registered trade unions and
the acquisition of organizational rights.
• Determine methods used in setting out conditions for labour tenants who
have a right to occupy and use part of a farm.

Sectorial Determination May NOT cover employees and employers:


• Covered by a collective agreement concluded at a bargaining
council/statutory council
• Regulate a matter already regulated by sectorial determination for a sector
which has been in effect for 12 months.

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DISMISSAL

S185 LRA: every employee has the right not to be unfairly dismissed by the
employer.

If an employee alleges he has been unfairly dismissed, he must prove that he:
- is an employee (only employees are protected by the LRA)
- has been dismissed (ito S186(1))

The employer must then prove that the dismissal was not unfair by proving:
- substantive fairness (that there was a fair reason for the dismissal)
- procedural fairness (that a fair procedure was followed)

DEFINITION DISMISSAL INCLUDES:

Where the employer terminates the contract with or without notice

• An employee reasonably expected the employer to renew a fixed term


contract of employment on the same or similar terms, but offered to
renew on less favourable terms, or did not renew it
• An employer refused to allow an employee to resume work after she took
maternity leave in terms of any law, collective agreement or her contract
of employment
• an employee dismissed a number of employees for the same or similar
reasons, and offered to re-employ one or more of them and refused to
employ another (selective re-employment).

Where the employer terminates the contract with or without notice

• An employee terminated her contract of employment with or without


notice because the employer made continued employment intolerable for
the employee;
• an employee terminated a contract with or without notice because the
new employer, after transfer in terms of S197 or S197A, provided the
employee with conditions or circumstances at work that are less
favourable to the employee than those provided by the old employer.

Termination of a contract by the employer, with or without notice

This type of dismissal has the following elements:


- termination by the employer
- of a contract of employment
- with or without notice

If an employee commits serious breach of contract, the employer may terminate


the contract summarily (immediately & without notice), in which case, the
employee forfeits his notice, however, he must still be given an opportunity to
be heard.

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In SA Post Office v Mampeule the employee was removed as director of the Post
Office, and the employer terminated his employment. The articles of association
of the Post Office stated that when a director ceased to hold office, his contract
terminated automatically and simultaneously, and the employee’s contract
contained a similar clause. The employer argued that the employee had not
been dismissed because the termination was compelled by the articles of
association and had been agreed to in the contract. The court rejected the
employer’s argument and held that it was contrary to public policy and not
possible in law. The employee had a right not to be unfairly dismissed and
could not contract out of this right - a contract cannot provide for the automatic
termination of a contract of employment.
NB: The Labour Relations Amendment Act allows for the definition of dismissal
implies “termination of employment” not “termination of employment contract”.
This means that an employee can be dismissed with or without a formal
contract of employment.
NB: The Amendment Act also clarifies the official date of termination. If the
employer gives the employee notice, the date of dismissal is the last date of the
notice period given OR the date on which the employee is paid all outstanding
salaries.

Termination before commencement of employment


The LRA defines an employee as someone who work for another for
remuneration, and the difficulty which has arisen is whether the term ‘work for’
means that the employment contract must have been signed, or whether the
employee must have started working.

• In Whitehead the court held that in order to qualify as an employee it is not


enough for him to prove that a contract of employment was concluded – this
gives rise to contractual claims but does not necessarily confer the status of
employee or employer on the parties.
• In Jack, the court held that once the parties have reached agreement on the
essential terms of the employment contract, the contract will be binding and
enforceable.
• In Wyeth, the parties concluded a written contract which provided that the
employee would start work on 1 April. Before the employee started working,
the employer told him that it was no longer prepared to employ him. The
employee claimed unfair dismissal and the employer argued that he was not
an employee for purposes of the LRA. The court disagreed with the employer.
“…the requirement that a person work for another to be an employee extends
to a person who is contracted to work”.
• These decisions emphasise that the employment relationship is wider than
the employment contract. The contract is the foundation of the relationship,
however it is clear that the relationship may begin at some point before the
employee commences working and may endure some time after the contract
has been terminated.

The Employee Absconds:


If an employee absconds or deserts his employment, the question arises as to
who terminates the employment contract:
• Does the employee, by leaving without explanation terminate it, or does the
employer terminate it by accepting the employee’s repudiation?
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In SABC v CCMA, the court held that although a desertion amounts to breach,
the contract will only terminate once the employer has accepted the employee’s
repudiation. In Dyasi the court held that if the employee cannot be traced, the
employer may have no option but to accept the employee’s breach, in which
case it could be argued that the employee terminated the contract. BUT, if the
employer has a choice, and does choose to terminate the contract, it will
constitute a dismissal.

Refusal or failure by the employer to renew a fixed term contract


The employer’s conduct must have created a reasonable (and justified)
expectation that the fixed-term contract would be renewed. Ways in which this
impression might have been created include:
- past renewals of fixed term contracts
- assuring the employee that the contract would be renewed, or
- by making representations to the employee that the fixed term contract
would be renewed

In Black v John Snow Public Health Group, the court stated that although
previous renewals were relevant to determine whether there was a reasonable
expectation, they were not decisive. In this case, the Court found that although
the employee had a hope of renewal, the employer had not created a reasonable
expectation to this effect.
NB: The Amendment Act ensures heavier protection for fixed-term contracts.
More specifically in instances where the employer gave the employee the
impression, and thus the employee reasonably expected the employment
indefinitely, and the employer instead offered to retain the employee on less
favourable terms, or did not retain the employee at all, the dismissal will be
unfair.
This changes the LRA. It is now not limited to an employee being protected if
they reasonably expected to be employed on another fixed-term contract, now it
applies even if the employee was under the impression that they would be
employed permanently.
The Amendment Act therefore affords more protection over fixed-term
employees and temporary employees.

Refusal to allow an employee to resume work after maternity leave


The BCEA provides that an employee is entitled to four consecutive months’
(unpaid) maternity leave. If an employer refuses to allow an employee to resume
work after having taken maternity leave, the refusal (termination) will constitute
dismissal.

Selective re-employment
This form of dismissal has a number of implied requirements:
- there must have been a dismissal of a number of employees
- the employees must have been dismissed for the same or similar reasons
- the employer must have offered to re-employ one or more of the previously
dismissed employees and
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- at the same time refuse to re-employ one or more of the other previously
dismissed employees
- the offer to re-employ must have taken place at the same time, or within a
reasonable time.

This type of dismissal is not always unfair: if an employer retrenches a number


of employees, and the financial position of the business improves, the employer
may re-employ some of the employees. It will not be unfair if the employer
follows a fair procedure and can justify the selection for re-employment.

Constructive dismissal
In the case of a constructive dismissal, it is the employee who terminates the
employment contract, however his resignation is not voluntary, but is caused
by the actions or omissions of the employer and which made it impossible for
the employee to continue working for the employer.

According to the Copeland case the following elements must be present to


succeed with a claim for constructive dismissal: The employee must show
- that he has resigned
- that the reason for the resignation was that continued employment became
intolerable;
- that it was the employer’s conduct that created the intolerable circumstances
- that he resigned as a result of the intolerable behaviour of the employer.

• Gordon and Western Cape Education Department: the employee applied for
temporary incapacity leave due to ill health, however the employer took
unreasonably long to grant the leave and made unjustifiable deductions from
his salary. Court held – contructive dismissal – there dismissal was unfair.

• Vermeulen: NOT ALL CONSTRUCTIVE DISMISSALS ARE UNFAIR - The


employee resigned after the employer changed the commission structure in
the workplace, which led to a reduction in his income. The LAC found that
although this rendered the employment intolerable and amounted to a
constructive dismissal, it was not an unfair dismissal. The employer acted
fairly under the circumstances where he had to apply a uniform commission
structure in the workplace.

Transfer of employment contracts (S197)


- If an employee’s employment contract is transferred from the old employer to
a new employer
- in terms of S197/S197A (where a business is sold as a going concern, in the
ordinary course of business, or in cases of insolvency)
- and the new employer provides the employee with new terms and conditions
of employment which are ‘substantially less favourable’ than those provided
by the old employer,
- the employee may terminate the contract and claim (constructive) dismissal.

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AUTOMATICALLY UNFAIR DISMISSALS

If an employee alleges that he has been automatically unfairly dismissed, he


must prove that he:
- is an employee (only employees can be dismissed and are protected by the
LRA)
- has been dismissed (ito S186(1))
- the reason for dismissal was an automatically unfair reason (ito S187(1)).

The employer cannot defend the termination by proving that it was for a fair
reason. The only reasons that may justify the infringement of a basic right of
the employee will be:
- if it is an inherent requirement of the job, or
- an employee was dismissed because he had reached the normal or agreed
retirement age.

An automatically unfair dismissal carries a more severe maximum penalty than


an ordinary unfair dismissal, namely 24 months’ salary

S187 of the LRA defines automatically unfair dismissals:

(1) A dismissal is automatically unfair if the employer, in dismissing the


employee, acts contrary to S5 or, if the reason for dismissal is-

(a) that the employee participated in or supported, or indicated an


intention to participate in or support, a strike or protest action that
complies with the provisions of chapter 4 (protected strike)

(b) that the employee refused, or indicated an intention to refuse, to do any


work normally done by an employee who at the time was taking part in
a strike that complies with Chapter 4, unless the work is necessary to
prevent actual danger to life

(c) to compel an employee to accept a demand in respect of any matter of


mutual interest between the parties (dismissal lockout)

(d) that the employee took action or indicated an intention to take action,
against the employer by:
(i) exercising any right conferred by this Act, or
(ii) participating in any proceedings in terms of this Act

(e) the employee’s pregnancy, intended pregnancy or any reason relating to


her pregnancy

(f) that the employer unlawfully discriminated against the employee,


directly or indirectly on the grounds of, but not limited to race, sex, age,
gender, religion, sexual orientation, HIV, etc

(g) a transfer, or any reason relating to transfer

(h) a contravention of the Protected Disclosures Act.


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Infringement of freedom of association (S5 LRA)


A dismissal will be automatically unfair if an employer dismisses an employee
and the reason therefore is related to the employee’s trade union membership
or activities.

Freedom of association is a fundamental right and is protected by S18 & S23 of


the Constitution. This protection is further extended by S5 of the LRA –
employees have the right to form, join, belong to and participate in the lawful
activities of a trade union.

All employees, including senior managers, enjoy the right to freedom of


association. If a senior manager is also a member of a trade union, there is a
potential for a conflict of interests, since a managerial employee may have
access to information that can harm the employer if divulged to the union. At
the same time, he cannot be dismissed when exercising the right to freedom of
association.

IMATU & others v Rustenburg Transitional Council: Although a senior manager


cannot be prevented from joining a union, he must act in good faith towards his
employer, and in so doing, the employee must be careful in balancing the
interests of the union and the employer.

Participation in a protected strike (Ch 4)


Employees are protected for their participation in or support of a protected
strike or protest action (certain provisions must be complied with before strikes
and protest action will be protected).

Exceptions: Employees may be dismissed during a protected strike in cases of:


- misconduct - criminal activity is never condoned: any assaults or damage to
the employer’s property may justify dismissal for misconduct.
- operational reasons.

Replacement labour
A dismissal will be automatically unfair if the reason is that the employee
refused or indicated an intention to refuse to do any work normally done by
another employee who is taking part in a protected strike, unless the work is
necessary to prevent an actual danger to life, personal safety or health. If the
employee, however, refuses to do his own work while the other employees are
on strike, it will amount to insubordination.

This is an extension of the protection against infringement of freedom of


association.

The lock-out dismissal


This type of dismissal occurs where
- an employer dismisses an employee
- because the employee would not accept a demand made by the employer.

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This is an automatically unfair dismissal, because the employer is using


bullying tactics against the employee by threatening him with dismissal if he
does not agree to the employer’s demands.

Terms and conditions of employment may only be changed by negotiation and


the an employer is prohibited from threatening employees with dismissal so as
to get them to agree to changes.

In Fry’s Metals, the employer sought to change the shift system but the trade
union refused to agree to the change despite several attempts by the employer
to negotiate with it. As the union would not accept the change, the employer
decided to dismiss the employees for operational reasons and argued that it was
an operational requirement that the workers had to be willing to work on the
new shift system. The purpose of the dismissal was not to force the employees
to accept the new shift system, but rather to get rid of the existing employees
and to find new employees who would be willing to work in terms of the new
system. The court held that the employer’s demand was final and was not just
a threat and held that the dismissal was fair on the basis of the operational
requirements of the employer.

NB: Before: it was an automatically unfair dismissal if the employees refused


to accept a demand in respect of any matter of mutual interest between
the employee and the employer, and were dismissed for that reason. The
employer merely has to prove that the dismissal was not to compel the
employees to accept the demand in order to escape liability.
Now: The Amendment Act not only looks at the intention of the employer,
but rather the reaction of the employees.

Exercise of rights
Employees may not be victimised by their employers for exercise their rights or
participating in any proceedings in terms of the LRA.

Pregnancy
If an employee alleges that she has been unfairly dismissed because of a reason
relating to her pregnancy, she will have to prove
(1) that she was an employee and
(2) that she had been dismissed and
(3) that the dismissal was related to her pregnancy or intended pregnancy.

In Mashava a candidate attorney did not disclose her pregnancy to the employer
during the interview. When she was appointed and informed the employer that
she was pregnant, the employer dismissed her on the basis that she had been
deceitful by the non-disclosure during the interview. The court held that
although deceit could warrant dismissal, failure to disclose pregnancy does not
amount to deceit.

In the Swart case an employee was harassed and victimised because she had
not disclosed her pregnancy to the employer during the interview. After staring
employment, it came out that she was pregnant and the employer started
reprimanding her for poor work performance and she was dismissed for
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misconduct. The court held that the employee had shown that fact that she
had not disclosed her pregnancy was the main reason for her dismissal and
that this rendered the dismissal automatically unfair. The court confirmed that
there was no obligation on an employee to disclose her pregnancy.

If an employee lies about her pregnancy it does not amount to dishonesty since
she is not obligated to disclose personal information. S6 EEA prohibits
discrimination on the ground of pregnancy.

Unfair discrimination
A dismissal, if based on unfair discrimination against an employee, whether
directly or indirectly, on any arbitrary ground, including, but not limited to
race, gender, sex, ethnic or social origin, colour, sexual orientation, age
disability, religion, conscience, belief, political opinion, culture, language,
marital status or family responsibility, will be automatically unfair.

Some discretion is allowed if the reason for the discrimination is based on:
- the inherent requirements of the particular job, or
- age, if the employee has reached the normal or agreed-to retirement age for
persons employed in that capacity.

In Allpass, the employer requested the employee to disclose personal


information after he started working, and the employee revealed that he was
HIV positive and was allergic to penicillin. The employer thereafter dismissed
the employee and justified his actions on the basis that the employee had
‘misrepresented’ his state of health during the interview. Two issues arose,
1. whether the employee was capable of performing his duties and, if so,
2. whether his dismissal was based on misconduct or his HIV status.

The employee claimed


- that he had been automatically unfairly dismissed on account of his HIV
status;
- that he had a right to privacy and was not obliged to disclose his HIV status;
- that the employer had unfairly discriminated against him on the basis of his
HIV status;
- that the employer had impaired his dignity by removing him from the
premises.

The employer’s argued that


- the employee was severely ill and that this would make him unable to do his
work (the evidence showed that the employee’s HIV infection was under
control and he was physically fit to do the job). The court found that the
employer’s had been motivated by a general stereotype that affected the
employee’s dignity.
- injecting horses with penicillin was an ‘inherent requirement of the job’ and
that employee would not be able to do so due to his allergy. The court held
that the real reason for the dismissal was the employee’s HIV status and this
amounted to an automatically unfairly dismissed.

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In Dept of Correctional Services & another v Police & Prisons Civil Rights Union
and Others the SCA held that the dismissal of employees was held to be
automatically unfair due to discrimination based on religion. Here, 3
Rastafarian men were dismissed for refusing to cut their dreadlocks. The
employer could not prove it was an inherent job requirement, nor that it
interfered with their duties.

Transfer of employment contracts


Where employees are dismissed as a result of a transfer of a business as a going
concern it will amount to an automatically unfair dismissal. A new employer is
entitled to restructure the business, but, where all the employees who have
been transferred are dismissed for it will be found to be automatically unfair.

In Viney, the court held that there must be a causal link between the transfer
and the dismissal in order to establish an automatically dismissal.

Protected disclosures
The Protected Disclosures Act protects employee’s who blow the whistle on
corrupt activities or criminal offences.

For a disclosure to be protected,


- it must be made in good faith, and
- in accordance with the procedure prescribed by the employer, or
- it must be made to the employer of the employee or institution nominated by
the employer for that purpose

In the Sekgobela case the court found that the main reason for the dismissal of
the employee was that he had made a protected disclosure about the employer’s
failure to adhere to tender procedures (and not misconduct as the employer
alleged), and that the dismissal was automatically unfair. The court noted that
the employer, being an organ of state, entrusted with the public to adhere to
tender policies, exacerbated the matter.

Dispute resolution for automatically unfair dismissal


1. Employee dismissed by employer
2. Employee has 30 days, from date of dismissal, within which to refer the
dispute to a BC / the CCMA for conciliation.
3. If conciliation is successful, the matter is resolved, IF NOT SUCCESSFUL
4. Matter is referred to the LC for adjudication
5. LC makes a ruling
6. Either party may appeal to the LAC

NB: The Employment Equity Amendment Act allows or the referral of a dispute
regarding sexual harassment to the CCMA, instead of to the Labour Court only.
Regarding any other discrimination where the employee earns less that
threshold set in terms of the BCEA, the dispute may be referred to the CCMA
instead of the Labour Court – this therefore includes disputes regarding AUD.
The Amendment Act also makes provision for the appointment of an arbitrator
in a pre-dismissal enquiry relating to protected disclosures – therefore the

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employees suspension pending an investigation hereto, will not amount to an


Occupational Detriment.

FAIRNESS:
Dismissals must be regulated by legislation and protect the interests of both
parties – an employers must be able to run their businesses effectively, but
an employee must be treated fairly.

The main provisions for dismissals are found in S186 and S188 of the LRA,
and in the CODE: Dismissals.

The LRA only forbids dismissals which are unfair. This is specifically where
the reason for the dismissal infringes upon an employee’s basic rights.

The LRA stipulates that a fair dismissal must comply with substantive
fairness (the reason behind the dismissal must be fair) and it must comply
with fair procedure.

There are only three reasons an employee can be dismissed:


1) Misconduct
2) Incapacity (work performance with disability/illness/incapacity)
3) Operational Requirements

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DISMISSAL FOR MISCONDUCT

DISCIPLINE IN THE WORKPLACE

The LRA supports the principle of progressive discipline, which means that
disciplinary action should be used to make employees aware of the standards of
conduct required of them and dismissal should be reserved for cases of serious
misconduct or repeated offences. The employer should consider alternatives to
dismissal, inter alia:
- counseling;
- warnings, and
- informal correction

In Department of Labour v General Public Services Sectoral Bargaining Council, an


employee was suspended, without pay, for 3 months for serious misconduct.
By implementing progressive discipline, the employer gave the employee an
opportunity to correct his behaviour.

In NUM & others v Martin & East (Pty)Ltd the shop stewards we dismissed for
participating in an unprotected strike, however other employees were only
suspended. The dismissal of the shop stewards was held to be Automatically
Unfair

In Matsi and JP Hugo Residence CC t/a Hoffe Park Accommodation Centre an


employee was given a final written warning for disclosing his salary to another
employee. The court found that he exercised his freedom of speech, therefore
this was an unfair labour practice.

In Threewaterskloof Municipality v SA Local Government Bargaining Council, a


senior manager who kept a large amount of money that had accidently been
paid to him by the employer was dismissed on the basis that he had not acted
in the best interests of the employer and had acted unreasonably. The
employee had offered to pay the money back by way of monthly installments of
R10 and refused to increase his offer. The court found that the dismissal was
not unfair and said that corrective discipline would serve no purpose as the
employee was moved by defiance rather than deceit, and did not show any
remorse for his actions, and because the employee did not acknowledge the
wrongfulness of his conduct and was unwilling to rehabilitate. In his situation,
dismissal was the only option available.

FAIR DISMISSAL FOR MISCONDUCT IN TERMS OF THE LRA

The principal requirements for a fair dismissal are regulated by S188 LRA.
There are two requirements for a fair dismissal for misconduct:
- a fair reason (substantive fairness) and
- a fair procedure (procedural fairness).

In a dismissal for misconduct, procedural fairness entails a fair disciplinary


enquiry. Section 188(2) requires that any person considering whether or not a
dismissal for misconduct is substantively and procedurally fair must take into
account any relevant Code of Good Practice issued in terms of the LRA. A code
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has been issued in terms of the LRA; namely the Code of Good Practice:
Dismissal.

SUBSTANTIVE FAIRNESS OF A DISMISSAL FOR MISCONDUCT

In cases of dismissal based on misconduct, the employee is at fault for breaking


a workplace rule, but though misconduct is a recognised reason for dismissal,
it still needs to be substantively fair. The workplace rules can be found in the
disciplinary code of a workplace. If the employee breaks this code, the employee
must be dismissed.

Examples of these well-known rules are:


• duty not to steal
• not to assault a co-worker
• duty to act in the best interest of the employer

The Code: Dismissal requires all employers to adopt disciplinary rules to ensure
that their employees know and understand the required standard of conduct.
Some rules, such as the duty to act in good faith, or theft, are so well known,
that they apply without having to be included in the employment contract.

The LRA, does not set out the requirements for a substantively fair dismissal,
but the Code: Dismissal sets the following requirements for substantive
fairness:

1. Did the employee contravene a rule or standard regarding conduct in, or of


relevance to, the workplace?

It must first be established whether or not the rule which the employee is
alleged to have contravened existed. This is a factual question and one
must look at the circumstances surrounding the matter to determine
whether or not the rule existed. If the facts indicate that the rule did exist,
it must then be determined whether or not the employee contravened this
rule.

The most important source of rules of conduct in the workplace is the


disciplinary code. If there is a disciplinary code for the workplace and if it
does not contain the particular rule, this may be an indication that the rule
does not exist in the workplace. There are a number of other sources which
may contain the rule, for example, the common law. The employee's
common-law duties include a duty to act in good faith

The employer can act against the employee if the latter is guilty of
misconduct in the workplace and during working hours. However, item 7(a)
provides that the employer can also act against the employee for
misconduct which took place outside the workplace and/or after working
hours.

2. If so, was the rule valid and reasonable?

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This is determined with reference to the needs of the workplace and


business. Whether the rule is valid or reasonable is a factual question.
Generally, a rule will be valid or reasonable if it is lawful and can be
justified with reference to the needs and circumstances of the business.
There are a number of factors which may determine whether or not a rule is
justified, for example:
• the nature of the employer’s business,
• the circumstances under which the business operate,
• the type of work which an employee does,
• whether the rule was included in a disciplinary code that is contained in
a collective agreement between the employer and a trade union,
• the employer’s willingness in the past to enforce it.

3. Was the employee aware of the rule, or could he reasonably be expected to


have been aware of the rule?
An employee should only be punished for actions which he knew were
unacceptable and he must have known that a transgression of this rule
may lead to dismissal. Some types of misconduct are so well known that it
is not necessary to advise an employee of such rule, for example, rules that
have their origin in the common law (theft).

4. Was the rule consistently applied by the employer?

• Historical inconsistency occurs where the employer has in the past not
proceeded against employees when they have contravened a certain rule,
but then suddenly decides to proceed against an employee for
contravening that rule. An employer cannot enforce a rule which has
previously been ignored, as the conduct is inconsistent with past
conduct.

If a rule is to be enforced in the future, the employer must inform the


employees before, and the employer must ensure that all employees will
know the penalty for breaking the rule. He could for example draw up a
document or notice or inform the union.

Knowledge may be ensured through meetings, written briefs, notices on


notice boards, through induction programmes for new employees, etc.

Another factor which may indicate that the employee was aware of the
rule is previous warnings which the employee may have in respect of the
rule.

• Contemporaneous inconsistency occurs where employees who breach the


same rule contemporaneously or at roughly the same time, are not all
disciplined. An employer’s treatment of several employees who are guilty
of the same offence is inconsistent.

This may create the impression that the employer is administering


punishment in an arbitrary or discriminating way, however, the employer
may be able to justify inconsistency through factors such as the

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employees’ different circumstances (such as their length of service or


their disciplinary record).

5. Is dismissal an appropriate action for contravention of the rule?


Dismissal should be seen as a matter of last resort and it will not be
appropriate for first offences unless the misconduct is so serious that it
renders the employment relationship intolerable. Whether or not dismissal
is appropriate will depend on

- the employee’s circumstances, including length of service, previous


disciplinary record and personal circumstances;
- the nature of the job, and
- the circumstances of the infringement itself

Unauthorised absence from work, abscondment, desertion & time-related


offences: An employee has a duty to make his services available to his employer
and if he does not arrive at work, he will breach this duty. The circumstances
of the employee’s absence will determine whether or not the employee can be
disciplined and dismissed: an employee cannot be dismissed for one incident of
tardiness, but dismissal may be appropriate for repeated incidents.

AWOL vs Desertion

- AWOL = the employee does not want to terminate the employment contract,
but stays away from work without leave this would warrant a dismissal if the
period of absence is unreasonably long. If the employee returns after a few
days with a letter to show that he had a reason for the absence, for example
having been hospitalized or imprisoned, a dismissal will not be appropriate

- DESERTION = the employee, without resigning, stays away from work with
the intention of terminating the employment contract it will amount to a
desertion. The employer must terminate the employment contract by holding
a disciplinary hearing in the employee’s absence. If the employee later
returns, the employer must give him an opportunity to be heard.

Attitudes of hostility, abusive language, racism & insubordination: An employer


is allowed to expect its employees to work together in harmony. If an employee
acts with hostility or uses abusive language, such as swearing or racist
remarks, or any other discriminatory action, the employee is guilty of
misconduct.

In Lithotech Manufacturing Cape, an employee was dismissed for swearing at his


superior. The employees all used swear words and the supervisor even admitted
to swearing at times. The Labour Court found that the dismissal was not
appropriate and the use of abusive language by an employee does not always
justify dismissal.

In SA Commercial Catering & Allied Workers Union obo Sikhundla and Radisson
Blu Hotel Waterfront, an employee who had made false allegations of racism was
found to have been fairly dismissed because false accusations of racial
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discrimination against co-employees or the employer must be addressed


‘zealously if such allegations are baseless’.

In NUMSA obo Smith and Hilfort Plastics – A Division of Astrapak Manufacturing


Holdings (Pty) Ltd two employees were found to be fairly dismissed after they
directed racial slurs at one another. The court held that this conduct
undermined workplace relations and constituted a serious offence.

In Mmolawa & others and Tintinger t/a Beginnings a number of employees


refused to carry out instructions from their employer. The employer gave them a
final written warning and made them sign a new contract of employment. When
the employees refused to sign, the employer forced them to leave the workplace.
The court held this dismissal to be unfair due to the fact that the employer did
not follow the proper procedure for a dismissal based on insubordination.

Theft (including petty theft & stock losses), team misconduct, dishonesty and
breach of the trust relationship: the employment relationship is based on trust
and confidence and theft by an employee will breach this trust and is a fair
reason for dismissal.

Circumstances where the value of the property stolen was minimal:


- In Miyambo, an employee who stole a piece of scrap metal was dismissed
and the court held that even though the value of the property was minimal,
the act of stealing impacted on the trust relationship and had significant
economic repercussions.

- In SA Commercial Catering & Allied Workers Union obo Bolashe and Pinzon
Traders, an employee who worked at a confectionary ate some bread
returned by a customer. Workplace policy provided that perishable stuff
should not be resold or given to staff, and the bread would have been given
to the pigs. Dismissal as a sanction was found to be too harsh in the
circumstances and the employee was reinstated by the court. The

In cases of petty theft, the court must balance the duty of the employee to act in
good faith with the approach of the LRA (that employers must follow a process
of progressive discipline and use dismissal as a matter of last resort).

‘Team misconduct’: If an employer cannot identify who the guilty party is in a


misconduct case, it may dismiss a group of employees. In Foschini Group v
Maidi & others, the employer experienced a loss of clothing stock at one of its
branches. The employees at the branch refused to attend disciplinary enquiries
and were thereafter dismissed. The LAC found that the dismissal of all the
employees was fair. If employees in a small store are unable to explain large
stock losses and show that it was out of their control, the only possible
conclusion to be made is that they are guilty.

In SACCAWU obo Molele & others/Mr Price, the Commissioner held that team
misconduct may be relied on only of the employer has proved that it had an
effective system such as video cameras and processes for curbing theft to
reduce losses in place.

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In Moloto and Gazelle Plastics Management, an employee stole another


employee’s cell phone and stabbed him outside the premises. The employer
dismissed the employee. The court held the dismissal to be fair for two reasons:
1. It was closely connected to the working relationship, and the injuries
sustained to the employee, meant that the employee could not perform
his working duties
2. The employee intimidated witnesses before the disciplinary hearing

Other forms of misconduct: The following are common forms of misconduct


which may also warrant dismissal: - assault;
- sexual harassment;
- conflict of interests;
- damage to property;
- alcohol and drug abuse.
- intimidation.

PROCEDURAL FAIRNESS OF A DISMISSAL FOR MISCONDUCT


Item 4 The Code:

1. The employer must conduct an investigation to determine whether there are


grounds for dismissal.
2. The employer must notify the employee of the allegations (in a form and
language that the employee can reasonably understand).
3. The employee must be given a reasonable time to prepare.
4. The employee must be allowed to state a case in response to the allegations.
5. The employee must be allowed the assistance if a union representative or co-
employee.
6. The employer must communicate the decision taken, and provide the
employee with written notification of the decision as well as the reasons for
the decision.
7. If the employee is dismissed, the employer must remind him of his rights to
refer the matter to a bargaining council or the CCMA.

In informal working environments, if a less formal procedure is followed, it will


still constitute a fair process. The main requirement is that the employer must
give the employee an opportunity to be heard and to defend himself against
allegations.

Discipline against a union representative or an employee who is an office bearer


or official of a union, should not be instituted without first informing and
consulting with the union.

An employer can dispense with a pre-dismissal hearing only under exceptional


circumstances, namely in crisis-zone situations (where there is a danger to life
or property), and if the employee waives his right to a hearing.

Dispute resolution for misconduct dismissal


1. Employee dismissed by employer
2. Employee has 30 days, from date of dismissal, within which to refer the
dispute to a BC / the CCMA for conciliation.
3. If conciliation is successful, the matter is resolved, IF NOT SUCCESSFUL
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4. Matter is set down for arbitration, within 90 days, at a BC / the CCMA


5. Commissioner makes award
6. Review by LC possible in limited circumstances

NB: The Amendment Act states that a maximum of 12 month salary can be
awarded as compensation to an employee whose dismissal was found to be
substantively and procedurally unfair.

DISMISSAL FOR INCAPACITY

Incapacity is regulated by S188 LRA, and is considered to be a valid reason for


dismissal, provided that the employer can show that the dismissal was for a fair
reason and that a fair procedure was followed.

Incapacity refers to some form of behavior, conduct or inability which is not the
fault of the employee – there is no intent or negligence by the employee and it is
therefore known as a no-fault dismissal.

- Poor work performance is where the employee cannot do the work he is


expected to because he does not comply with the required standard of
performance.

- Ill-health means that the employee is too ill to do his work. This illness can be
temporary or permanent, for example where a typist has broken her arm it
will be temporary ill-health. If her arm is amputated it will amount to
permanent disability.

- Incompatibility is a possible third type of incapacity.

Misconduct or Incapacity
In Boss Logistics v Phopi & others, the employee misrepresented in his interview,
to be an expert sales person, but this later proved incorrect. The employer
chose not to provide the employee with counseling, training or assistance,
because the employee’s deception had seriously breached the trust relationship.
The court found that where a senior employee misrepresents his experience and
qualifications, there is no duty on the employer to provide the employee with
counseling or training.

POOR WORK PERFORMANCE DURING PROBATION

Substantive Fairness:
The Code of Good Practice confirms that a newly hired employee may be placed
on probation for a reasonable period of time. Although one of the purposes of
probation is to ascertain whether or not the employee can do the work, the
employer must still treat a probationary employee fairly: an employer must give
the probationary employee the following assistance before a dismissed for poor
work performance:

1. Evaluation, instruction, training, guidance or counselling to help him


perform his duties.

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2. The employer must make it clear to the employee what the performance
standard is, and where he is not meeting it.
3. The employer must give the employee assistance and an opportunity to
improve.
4. The employer should measure the progress and give feedback.

The required assistance and the period of probation will be determined by the
nature of the job.

Procedural Fairness: If an employee is dismissed during the probationary


period, the employee should
- be given an opportunity to respond to the allegations, and
- be allowed to be assisted by a union representative or co-employee.

Some employers believe that a probationary employee can be dismissed with 24


hours’ notice and without regard to procedure – this is incorrect. A
probationary employee is protected against unfair dismissal and enjoys the
protection under the LRA and the BCEA.

POOR WORK PERFORMANCE AFTER PROBATION


Once an employee is permanently appointed, the employer should consider
other ways, short of dismissal, to remedy an employee’s poor work performance.

Item 8(2)-(4) contain the procedures which an employer must follow for a fair
dismissal for poor work performance after probation.

Substantive and Procedural Fairness: Before an employer can dismiss an


employee on this basis, the employer should:

1. give appropriate evaluation, instruction, training, guidance or counselling;


2. give the employee a reasonable period of time to improve;
3. investigate, to determine the reasons for the unsatisfactory performance and
the employer should consider other ways, short of dismissal, to remedy the
matter;
4. if the employee then continues to perform unsatisfactorily, he can be
dismissed for poor work performance, and
5. during this process the employee has the right to be heard and to be assisted
by a union representative or a co-employee.

Substance abuse: Alcoholism / Drug abuse


If an employee is found to be drunk on duty, it will amount to misconduct and
would warrant dismissal. If the employee, however, alleges that he is an
alcoholic, the employer should rather consider incapacity as the ground for
dismissal, because the Code: Dismissal requires employers to regard alcoholism
and drug abuse as incapacity, and recommends counseling and rehabilitation
rather than dismissal.

The reasons for dismissing a probationary employee can be ‘less compelling’


than those for dismissing an employee whose appointment has been confirmed.

ILL HEALTH OR INJURY


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Where either ill health or injury is an issue, it is necessary to establish if the


incapacity is temporary or permanent. The Code distinguishes between
temporary and permanent illness or injury.

Although the LRA does allows for dismissal of ill or injured employees, it aims
to provide job security by requiring an employer to
- consider alternatives before dismissal, and
- get input from the employee on alternatives before the employee is dismissed.

In terms of the Code, an employer should attempt to accommodate an employee


who is injured on duty. Employers may adopt a cost-effective means to
effectively remove the barrier to a person being unable to perform the work. The
employer should
1) adapt existing facilities to make them accessible or reorganising work
stations, and
2) adjust working time and leave.

The employer does not have to accommodate an employee with a disability if


this would impose an unjustifiable hardship on its business. Unjustifiable
hardship = action which requires significant or considerable difficulty or
expense, and would substantially harm the viability of the employer’s business.

In cases of temporary illness, whether an employee can be dismissed, and after


what period of absence, is a difficult question because the illness is temporary,
the possibility exists that the employee can return to work.

Substantive fairness
1. The employer must make an informed decision;
2. the employer must determine whether or not the employee is capable of
performing the work; and
3. if the employee is not capable the employer must
- determine the extent to which the employee is able to perform the work;
- the extent to which the employee’s work circumstances might be adapted
to accommodate the disability, or
- where this is not possible, the extent to which the employee’s duties might
be adapted.

Procedural fairness
1. The employee must be given an opportunity to respond and make
suggestions (the employee may be assisted by a union representative or co-
employee),
2. the employer must consult with the employee,
3. the employer must consider the available medical information, and
4. the employer must attempt to accommodate the employee where reasonably
possible.

The following checklist can be used to ensure procedural fairness in cases of


permanent or temporary illness or injury:

Did the employer take the following into account?


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1. the nature of the job


2. the period of absence
3. the seriousness of the illness or injury
4. the possibility of securing a temporary replacement for the ill or injured
employee
5. the degree of incapacity
6. the cause of the incapacity - if the employee is incapacitated as a result of a
work-related illness or injury, the obligation on the employer to accommodate
the incapacity of the employee is more onerous
7. the availability of any suitable alternative work or the adaptation of duties or
work circumstances to accommodate the employee’s disability

Employees who become disabled during employment should be reintegrated


into the business. If an employee is, or becomes, a person with a disability, the
employer should stay in contact with the employee and encourage early return
to work. This may require vocational rehabilitation, transitional work
programmes and temporary or permanent flexible working times.

In Tshaka and Vodacom the dismissal of an employee who had been


permanently disabled through injury on duty was found to be unfair because
the employer did not consider all alternatives to retain the employee (for
example alternative positions outside the city where the employee was based).

In Bhengu & another and Transnet Freight Rail the commissioner found the
dismissals of two employees fair, when they continuously claimed illness but
provided no proof and refused to cooperate with the employer’s accommodation
efforts.

In Williams and Diesel-Electric Cape (Pty) Ltd the arbitrator found the dismissal
unfair when an employer dismissed an employee for continuously being late,
having knowledge of a medical condition which forced him to use unreliable
transport.

In Rosh Pinah Zinc Corporation (Pty) Ltd The court found the dismissal fair to an
employee who was injured outside the employment duties. His employer
however tried to find him a permanent position since he could not carry out his
normal duties. The new position however paid less. The employee refused the
job and the employer dismissed him.

DISABILITY
Disabled people = “people with disabilities” = people who have a long-term or
recurring physical or mental impairment which substantially limits their
prospects of entry into, or advancement in, employment.

Reasonable accommodation of a disabled employee = any modification or


adjustment to a job or to the working environment that will enable a person
from a designated group to have access to or participate or advance in
employment. Only reasonable accommodation is expected.

DISPUTE RESOLUTION FOR INCAPACITY DISMISSALS


1. Employee dismissed by employer
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2. Employee has 30 days, from date of dismissal, within which to refer the
dispute to a BC / the CCMA for conciliation.
3. If conciliation is successful, the matter is resolved,
4. IF NOT SUCCESSFUL the matter is set down for arbitration, within 90 days,
at a BC / the CCMA
5. Commissioner makes award
6. Review by LC possible in limited circumstances

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DISMISSAL FOR OPERATIONAL REQUIREMENTS

A dismissal based on operational reasons does not result from the actions or
faults of the employee but rather, the needs of the employer and it is
accordingly a no-fault dismissal.

S213 LRA defines “operational requirements” as the


1. economic,
2. technological,
3. structural, or
4. similar needs of the employer

“Economic needs” relates to the financial management of the company. This


includes situations experienced by the business as a result of changes in the
market, a decrease in the demand for products, a decrease in production, cost
implications in compliance with the BCEA.

“Technological needs” introduction of new technology which leads to


redundancy of employees.

“Structural needs” redundancy of posts consequent to the restructuring of


employer’s organization, for example – a merger.

“Similar needs” is a broad concept and one must look at the facts of each case
to determine whether or not a similar need exists (to justify the dismissal of
employees). For example, incompatibility/the breakdown of the trust
relationship.

The following similar needs of an employer would justify retrenchment:

- the special operational needs of the business,

This concept could include working overtime, or working on Sundays or public


holidays or working shifts.

In Elliot Bros, the special operational needs of the business were given as the
reason for the dismissal of employees. The Company worked a seven-day week,
where three persons were employed to handle and look after incoming livestock
at the abattoir. They were dismissed after they refused to work overtime on
weekends (there was no express term in their employment contracts that they
had to work overtime). The Court held that it was irrelevant whether or not
such a term existed. It held that the employer had fairly dismissed the
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employees because the operational requirements of the business were such that
it needed employees who were willing and able to work over-time on weekends.

- the employee's actions or presence has a negative effect on the business,

Here one must distinguish between two scenarios: In the first scenario the
particular employee's actions create disharmony, whereas in the second
scenario, the employee's mere presence causes dissatisfaction.

When dealing with a case where an employee's actions cause disharmony, an


employee may be incompatible. Different views exist as to whether or not an
incompatible employee can be dismissed for operational reasons.

In Joslin, the court held that incompatibility must be clearly distinguished from
eccentricity. In this case, Joslin, a marketing manager of the Company
occasionally carried a camera around his neck at work or would walk around
with up to 36 pens in his shirt pockets or wore a Springbok cricket cap. He
was retrenched on the grounds that his actions created a negative impression
amongst co-workers which was seen to be prejudicing rather than promoting
the interests of the company. The court found the dismissal to be unfair and
stated that Joslin’s actions constituted a mild or harmless form of eccentricity,
and that these actions did not give rise to a ground for dismissal on the basis of
operational reasons. Only eccentric behaviour which is of such a serious
nature that it causes disquiet and disruption at the workplace would justify
dismissal for operational reasons

An employee who causes discontent amongst co-workers or customers could be


dismissed for operational reasons. In Albany Bakeries v Van Wyk, a manager
who made racist remarks was fairly dismissed because his presence caused
disharmony in the working relationship.

In ERPM Ltd v UPUSA & Others the court stated that “while an employer might
dismiss employees because it could not guarantee their safety in the light of the
reprehensible ethnic hostility of other employees, this could only happen when
the employer truly had no alternative.”

- the employee's conduct has led to a breakdown of the trust relationship,

An employee must act in good faith towards the employer – he must be honest
with regard to the employer's affairs. If the employee steals from the employer
or commits fraud against the employer, the employee will breach the duty to act
in good faith and the employer may hold a disciplinary enquiry and, if the
misconduct can be proved, the employee can be dismissed for the misconduct.

BUT, where an employer cannot prove that an employee has committed


misconduct (such as theft), the employee cannot be dismissed for misconduct.
Although the employer cannot prove that the employee is guilty of the
misconduct, it no longer trusts the employee and this could damage the
employment relationship and may impact negatively on the operational success
of the business. In such circumstances, the employer may be able to dismiss
the employee for operational reasons.
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- the enterprise's business requirements are such that changes must be made
to the employee's terms and conditions of employment.

This could occur where a business is restructured to function more effectively


or, after a merger which necessitates changes to the employee's terms and
conditions of employment, for example, a company decides to close one of its
factories (which is running at a loss) and it offers new positions in its other
factories to the employees. If these employees refuse to be transferred, they may
be dismissed for operational reasons. They have become redundant, not as a
result of the original restructuring of the company, but as a result of their
refusal to accept the new positions offered to them.

This category of reason must be distinguished from dismissal for “structural


needs” listed in the definition of operational requirements. Dismissal based on
the “structural needs” entails that there has been a restructuring of the
business and that the employee has become redundant because of the
restructuring.

Changes to the terms and conditions of the employee are not always
necessitated by changes in the enterprise. Changes may also become necessary
as a result of a change in the employee's circumstances or attitude towards the
employer which may have serious economic repercussions for the enterprise.

In Fry’s Metals, the employer wanted to change the shift system in the company
for more effective operation. He trade union refused despite several attempts at
resolving the matter. The employer then decided to dismiss the employees who
refused to work on the new shift system and replace them with employees
willing to do so.

Substantive Fairness
Previously, the courts were averse to interfere in the business decisions of an
employer. In Kotze v Rebel Discount Liquor Group it was stated that the court
should not ‘second-guess’ the employer’s commercial reasons for taking a
specific decision to retrench employees, however, more recently, the courts have
adopted a narrower approach and have held that an employer’s version will not
be accepted on face value, and that the court should determine whether
retrenchment had a reasonable basis and commercial rationale. It has also
been held that retrenchment should remain a matter of last resort.

In Welch v Kulu Kenilworth (Pty) Ltd & others the retrenchment of a number of
employees was held to be fair since the company was genuinely operating at a
loss and therefore almost insolvent. The court held that it could not, and would
not interfere with the company’s decision.

Substantive fairness relates to the reason for dismissal. In the case of dismissal
for operational reasons, the employer must prove a number of things to
substantiate its substantive fairness. S189A, sets the following requirements
for a dismissal for operational reasons to be substantively fair:

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1. The reason for the dismissal must fall within the definition of `operational
reasons' defined in S213 LRA (economic, technical, structural or similar
needs).

2. The reason for the dismissal must be the real reason and not a mere cover-
up for another reason.

In SA Chemical Workers Union & Others v Toiletpak Manufacturers, Toiletpak


transferred its business to another company. The transfer necessitated the
dismissal for operational reasons of the employees. The Industrial Court held
that the real reason for the transfer was Toiletpak Manufacturers' desire to
rid itself of a number of employees whom it suspected of misconduct. It had
tried to avoid having to hold disciplinary hearings by disguising the dismissal
as one for operational reasons.

3. The reason on which the dismissal is based, must actually exist.

4. The reason must be justifiable and based on rational grounds.

5. An objective test must be applied when determining the rationality of the


reason.

6. There must have been a proper consideration of alternatives – the employer


must have applied its mind and be able to give reasons why there was no
alternative to dismissal.

7. The employer must be able to show that the dismissal was a measure of last
resort.

8. Selection criteria must be fair and objective.

This definition in S189A, deals with ‘large-scale’ retrenchments and is not


repeated in S189 which deals with small-scale dismissals, however, similar
guidelines can be used to determine the substantive fairness of a dismissal for
operational reasons under S189.

Procedural Fairness in terms of S189

In Maritz, the court held that employees are entitled to a ‘high degree’ of fairness
when they are retrenched. The court found that the retrenchment had been
unfair because the employer had not approached the process bona fide and
with an open mind in respect of alternatives or measures to avoid
retrenchments.

In terms of S189 there are seven requirements for a dismissal by a small


employer or a small-scale dismissal by a big employer.

1. There must be prior consultation


The employer must consult when it contemplates dismissal, namely before
the employer has reached a final decision to dismiss, and has merely

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foreseen the possibility. In NUMSA v Atlantis Diesel Engines the LAC


interpreted this to mean ‘at the earliest opportunity’.

In terms of S189(2) “consultation” means to “attempt to reach consensus”.


A single meeting is not sufficient. In Jenkin the court held that a single
meeting during which the employee was told that the employer was
considering retrenchment and a severance package, was not sufficient to
constitute consultation and the dismissal was held to be procedurally
unfair.

The employer must consult with


- First, the employer must consult with any person or group named in a
collective agreement must.
- If there is no collective agreement, a workplace forum must be consulted.
- If there is no workplace forum, the employer must consult with any
registered trade union whose members are likely to be affected by the
proposed dismissals.
- If there is no union, the employer must consult the employees (or their
nominated representatives) who are likely to be affected by the proposed
dismissals.

2. The parties must attempt to reach consensus/agreement on


- appropriate measures to avoid dismissals,
- appropriate measures to minimise the number of dismissals,
- appropriate measures to change the timing of the dismissals,
- appropriate measures to mitigate the adverse effects of the dismissals,
- the selection criteria, and
- severance pay

In Association of Mineworkers & Construction Union & others v Shanduka Coal


(Pty) Ltd retrenchment is not unfair due to lack of cooperation and consultation
from the unions.

In Super Group Supply Chain Partners v Dlamini & others the court held that the
dismissal was unfair due to the fact the employer did not consult with the
employees but invited them to consult with him.

3. The employer must disclose relevant information in writing


The other party’s right to demand information is not unrestricted. In terms
of S16(5), the following information does not have to be disclosed:

- legally privileged information,


- information that the employer cannot disclose without contravening a
prohibition imposed by any law or court order,
- confidential information, which, if disclosed, may cause substantial harm
to an employee or the employer, or
- private personal information relating to an employee (unless that
employee consents to the disclosure of the information).

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The CCMA, in arbitration, may order the disclosure of confidential


information or private information of an employee, in certain circumstances.

4. The employees must be given an opportunity to respond


The employer must allow the other party to make representations.
If the employer does not do this, the dismissal will be procedurally unfair.

5. The employer must consider all representations


The employer should consider the representations in a genuine attempt to
keep as many employees as possible and the employer must respond to the
representations and give reasons if and why they are not acceptable.

6. The employer must use fair and objective selection criteria


LIFO (last in first out), is accepted as being a fair and objective selection
criteria, however, it could amount to indirect discrimination, for example,
where only affirmative-action appointments are affected (the last appointed
employees). The criterion of FIFO (first in first out) could also amount to
indirect discrimination based on age (Ngema).
Dlamini the company used “open options” based approach where employees
has to apply for open positions. This was unfair.

7. The employer must pay severance pay


S41 BCEA: An employer must pay the employee a minimum of one week’s
salary per completed year of continuous service. But, the requirement to
pay severance pay is not absolute – if an employee unreasonably refuses to
accept the employer’s offer of alternative employment with that or any other
employer, the employee will forfeit entitlement to severance pay.

In short, the procedural requirements in terms of S189 are as follows:-


1) Prior consultation (when contemplate)
2) Attempt to reach consensus
3) Written disclosure of information
4) Allow other parties to make representations
5) Consider and respond to representations
6) Select employees according to fair & objective selection criteria
7) Pay severance pay
Astrapak Manufacturing Holdings retrenched employees refused the employers
offer of alternative employment on the same or increased wage.
The court found that they acted unreasonably and forfeited their severance pay.
Employees who were offered alternative employment but with a decrease in
salary would not forfeit their severance if they refused the alternative
employment.

LARGE SCALE DISMISSALS BY A BIG EMPLOYER

S189A distinguishes between the size of employers and the size of dismissals
when regulating substantive and procedural fairness of dismissal for
operational reasons.

A small employer is an employer that employs 50 or fewer employees and a big


employer is one that employs more than 50 employees. S189A applies to big
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employers undertaking large-scale retrenchments. A large-scale dismissal is


determined in relation to the number of employees dismissed and the size of the
business. In terms of S189A, a large scale dismissal would entail the employer
dismissing:

- 10 employees, if the employer employs more than 50, and up to 200


employees;
- 20 employees, if the employer employs more than 200, and up to 300
employees;
- 30 employees, if the employer employ more than 300, and up to 400
employees;
- 40 employees, if the employer employs more than 400, and up to 500
employees;
- 50 employees, if the employer employs more than 500 employees

A dismissal by a big employer of fewer employees than the prescribed minimum


could still constitute a large-scale dismissal. This will occur where the number
of the employees to be dismissed, added to the number of employees that have
been dismissed (for operational requirements) in the 12 months prior to this
dismissal, is equal to or exceeds the numbers as specified.

This 12-month period is a so-called 12-month rolling period and is always


calculated backwards from the date on which the employer gives notice of the
latest proposed dismissal for operational reasons.

Procedural fairness for a large scale dismissal:-


A big employer must also comply with the seven requirements set in S189, and,
in addition, he must comply with S198A:

- the parties may request the assistance of a facilitator to help out with the
resolution of retrenchment issues;
- the parties are forced to comply with the prescribed time frames (60 days
moratorium), and
- the parties can choose to refer the matter to the Labour Court for
adjudication, or to go on strike.

Either the employer or a representative of the majority of the employees who are
facing dismissal may request a facilitator, within 15 days of the employer’s
notice of the proposed retrenchments. If neither party requests a facilitator
within the 15 days, they may still agree to request a facilitator during the
consultation process.

The facilitator will:


- chair the meetings between the parties;
- decide any issue of procedure that arises in the course of meetings between
the parties;
- arrange further facilitation meetings after consultation with the parties, and
- direct the parties to engage in consultations without the facilitator being
present.

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The facilitator’s decision is final in respect of any matter relating to the


procedure for conducting the facilitation, including the date and time of
meetings. The parties may also agree that the facilitator may perform any other
function.

If a facilitator is appointed, the employer may not dismiss the employees until
60 days have lapsed from the date on which the appointment of a facilitator was
requested. The employer must also still give proper notice of the retrenchments
in accordance with S37(1) of the BCEA.

If no facilitator was appointed, a minimum of 30 days must lapse before a


dispute about the contemplated dismissal can be referred for conciliation to the
CCMA or a bargaining council. The employer may not dismissal employees
during this period, nor may he dismiss during the conciliation period of at least
30 days. This means that the earliest that an employer would be allowed to
dismiss, will be after the expiry of both 30-day periods (after 60 days of giving
notice of the contemplated large-scale dismissal). The notice must comply with
S37 BCEA and S38 BCEA may also be used.

Dispute resolution for a dismissal based on operational requirements


1. Employee dismissed by employer
2. Employee has 30 days, from date of dismissal, within which to refer the
dispute to a BC / the CCMA for conciliation.
3. If conciliation is successful, the matter is resolved
4. IF NOT SUCCESSFUL
a) Employees may embark on a strike, OR
b) i) Matter referred to Labour Court for adjudication, within 90 days
ii) Labour Court will make a ruling
iii) Either party may appeal to Labour Appeal Court

NB: The Amendment Act proposes that the jurisdiction of the CCMA should be
broadened to allow employees of an employer, which employs less than 10
employees, to refer a dispute about unfair retrenchment to the CCMA. This is
irrespective of the number of employees dismissed or whether the dispute deals
with substantive or procedural fairness.

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OTHER ASPECTS OF DISPUTE RESOLUTION

The LRA aims to create a fast, efficient and simple dispute-resolution system.
Some aspects aimed at simplifying this process are:

• The prescription periods are shorter


- An unfair dismissal dispute must be referred within 30 days after
dismissal,
- An unfair discrimination dispute must be referred within 90 days after the
alleged discrimination.
- An unfair labour practice dispute must be referred within 60 days after
the action by the employer.
- In a normal civil case, the prescription period is 3 years.

• The manner in which cases may be referred is simpler


- The referring party must complete a short form and must fax or post it to
the other party (and keep proof that it has been sent).
- In a civil claim, where summons is issued, it must be served on the other
party by the sheriff of the court.

• The involvement of legal representatives (attorneys and advocates) is limited,


especially in the CCMA.

Conciliation
If, after the internal processes have been followed and completed, the employee
wants to challenge the fairness of a dismissal, the reason for the dismissal will
determine the dispute resolution route.

- In most cases of alleged unfair dismissal, the LRA requires that the matter
must first be referred for conciliation
- If conciliation is unsuccessful,
• a dispute about a dismissal based on misconduct, incapacity or
operational requirements will go for arbitration. However, if a dispute
based on operational requirements is not conciliated successfully, it may
then be referred to the labour court for adjudication. This is subject to the
exceptions regarding small and large scale dismissals.
• a dispute about an automatically unfair dismissal must go for
adjudication to the Labour Court.

The commissioner must assist the disputing parties to bring them to a


settlement. He/she must determine the process to be followed, which can
include mediation, fact-finding, recommendations, advisory arbitration.
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Arbitration
Arbitration by the CCMA is not a stop-over on the way to the Labour Court.
The CCMA is a separate dispute-resolution body with jurisdiction to conduct
arbitration. The LRA specifically determines when a dispute must go for
arbitration and when for adjudication. The following must be referred to
arbitration:
• unfair dismissal based on misconduct/incapacity
• constructive dismissal as a result of a transfer of a business as a going
concern
• where the employee does not know the reason for dismissal

Arbitration can take place at a bargaining council (if there is one registered for
the area and sector in which the employee works) or to the CCMA (if there is no
council).

The award by the arbitrator is final, which means that it can only be taken on
review.

If a commissioner has issued a certificate stating that a dispute is unresolved,


within 90 days a party can refer the dispute to arbitration. In this case, the LRA
gives wide powers to the arbitrator to conduct the arbitration in a manner that
he/she considers appropriate in order to determine the dispute quickly and
fairly.

Reviews and appeals


The main difference between a review and an appeal:
Appeal: request to a higher court to modify result
Review: Concerns the correctness of a legal matter and the decision thereof (one
may only appeal a ruling of a labour court)
NB: Review in terms of the LRA is not the same as Common Law and has a
much wider meaning due to compulsory arbitration in in certain
circumstances.

In Sidumo the test for review was formulated as follows: “is the decision reached
by the commissioner, one that a reasonable decision-maker would not reach?” –
thus, if a reasonable decision maker would have come to a different decision
than the arbitrator, then the matter may be reviewed. This view was confirmed
in Herholdt v Nedbank Ltd.

Arbitrators award: If a party alleges a defect in an arbitrator’s award (for


example, commissioner committed misconduct, succeeded his powers, an
award improperly obtained), he/she can go to the Labour Court to set aside
such an award. The application must be filed within 6 weeks from the date of
the award. The Amendment Act provides further that a party must then apply
for a court date within 6 months of the application.

Once an application for review is filed, the award is suspended.


NB: The Amendment Act proposes that the award is not suspended unless the
applicant for review provides security.
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In terms of Common Law disputes, it is not possible to take it on appeal, only


review.

Remedies
The primary remedy for unfair dismissal is reinstatement, which must be
ordered except in the following circumstances, in which case compensation will
be awarded:
- The employee does not wish to be reinstated or re-employed;
- The circumstances surrounding the dismissal are such that a continued
employment relationship would be intolerable;
- It is not reasonably practicable for the employer to reinstate or re-employ the
employee, or
- The dismissal is unfair only because the employer did not follow a fair
procedure.

The LRA limits the amount of compensation that can be awarded for an unfair
dismissal, namely the equivalent 12 months’ where a dismissal is found to be
substantively and/or procedurally unfair. (It is calculated at the employee’s rate
of remuneration on the date of dismissal.)

The compensation awarded to an employee whose dismissal is automatically


unfair must be ‘just and equitable’ in all the circumstances, but may not more
than the equivalent of 24 months’ remuneration.

Pre-Dismissal Inquiries:
The employer in this instance, asks the consent of an employee to hold a pre-
dismissal enquiry. This saves time and money by holding both and internal
disciplinary and then arbitration.

JURISDICTION OF COURTS
Specifically focusing on Labour Disputes in the three courts:
1) CCMA
2) Labour Court (same jurisdiction as some divisions of the high court –
however this conflict was not addressed in the Amendment Act, so
uncertainty still exists as to which court has jurisdiction, for example,
appeals dismissals based on AUD, Result of Strike/Lockout, operational
reasons)
3) Labour Appeal Court
NB: The Labour appeal court is not the highest court of appeal, more
specifically in terms of constitutional issues. This position was changed by the
Amendment Constitution in 2002. This held that the Constitutional Court is the
highest court in all matter, not just Constitutional Issues, therefore the SCA is
no longer the highest appeal. Due to this, the Labour Appeal Court is the
highest court in all Labour issues.

OTHER WAYS OF TERMINATING THE EMPLOYMENT CONTRACT

Resignation by the employee


Employees may terminate their employment contracts by giving the required
notice. Resignation must be given in writing, if that is a requirement. Once
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accepted by the employer, a resignation cannot be withdrawn without the


employer’s consent.

The employer has a choice to allow the employee to work his notice period, or to
terminate the contract and pay the employee his remuneration for the notice
period.

An employee will breach the employment contract by stopping his services


before the end of the notice period as the employment contract is terminated
only at the end of the notice period and not when notice is given.

Termination on completion of an agreed period or task


A fixed-term employment contract will automatically come to an end when the
period agreed upon expires, or when the task agreed upon is completed.

Termination by mutual agreement


The parties may agree to terminate the contract. The contract may be
terminated in this manner irrespective of the length of the period originally
agreed upon.

Termination on grounds of impossibility of performance


If it becomes impossible for either of the parties to perform, the contract comes
to an end and no performance is required from either of them.

Termination on death
The death of an employee during the term of the contract will terminate the
contract because of the objective impossibility of performance.
An employer’s death will not necessarily terminate the employment contract, as
the estate of the employer will still be liable to pay the employee, unless the
services of the employee are of a personal nature.

Termination as a result of insolvency of the employer


The insolvency of the employer will result in the following consequences for the
employment contract:

- The contract is suspended from the date of sequestration for a period of 45


days after the appointment of a trustee.
- Under certain circumstances the contract may be terminated by the trustee
or liquidator prior to the 5 days’ term of suspension. The Insolvency Act
distinguishes between a trustee and a liquidator: where an insolvent
employer is an individual, a trustee is appointed and where the insolvent
employer is a company, a liquidator is appointed.
- The employee need not render services to the employer.
- The employee is entitled to severance pay and to claim damages suffered as a
result of such termination.

In the case of insolvency of the employee, he may continue working only with
permission from the trustee.

Termination as a result of retirement


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Parties to an employment contract are free to agree on a mandatory (normal or


agreed to) retirement age. An agreed-to retirement age is expressly or impliedly
agreed upon by the employer and the employee. When an employee reaches the
mandatory retirement age and does not retire, the employer may insist on
retirement and it will not amount to discrimination based on age. If there is a
dispute, the onus is on the employer to prove that the employee has reached
the normal or agreed-to retirement age and was therefore compelled to retire.

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UNFAIR LABOUR PRACTICES

Employers are required to treat their employees fairly during the employment
relationship and S186(2), relating to the unfair labour practice provides
employees with certain remedies when the employer conduct towards them is
unfair.

• Unfair conduct by the employer at the beginning of the employment


relationship normally takes the form of unfair discrimination.
• Unfair conduct by the employer at the end of the employment relationship
usually takes the form of unfair dismissal (which could also include unfair
discrimination) – NB: an employee cannot commit an unfair labour practice.
• Protection against unfair dismissal does not protect the employee against
unfair conduct by the employer during employment because there has been
no termination of the contract by dismissal.
• Until recently, unfair discrimination was also an unfair labour practice, but
discrimination has been removed from the ambit of the definition of an unfair
labour practice by the EEA.
• The protection against unfair labour practices in S186(2) LRA provides the
employee with remedies in response to unfair conduct by the employer (other
than discrimination) in the course of the employment relationship

S186(2) LRA DEFINES AN UNFAIR LABOUR PRACTICE as any unfair act or


omission that arises between the employer and an employee involving –

(a) unfair conduct by the employer relating to the promotion, demotion,


probation or training of an employee or relating to the provision of benefits
to an employee;

(b) the unfair suspension of an employee or any other unfair disciplinary action
short of dismissal in respect of an employee;

(c) the failure or refusal by an employer to reinstate or re-employ a former


employee in terms of any agreement; and

(d) an occupational detriment, other than dismissal, in contravention of the


Protected Disclosures Act, on account of the employee having made a
protected disclosure defined in the Act.

The case of Gebhardt is a good example of ULP – In this case, Gebhardt was a
white female with a hearing impairment. She applied for a promotion in the
company and was recommended for the post, however was turned down. The
employer instead hired a coloured woman, claiming that he had to follow EEP.
The court in this case held that Gebhardt’s hearing impairment was a disability
which meant that she would’ve complied with the regulations in the EEP, and
thus not promoting her amounted to an ULP.

WHO IS PROTECTED?
• Unfair labour practices operate in one direction: They are the actions of an
employer against an employee; an employee cannot commit an unfair labour
practice against his employer.
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• A trade union cannot commit an unfair labour practice against an employer


or a member, but as employer, a TU could do so against its employees.
• S186(2) also covers former-employees: where an employer refuses or fails to
re-employ a former employee in terms of agreement.
• If an employer commits an unfair labour practice against a number of
employees, they may act as a group against the employer, when approaching
the CCMA for relief, because they all have been the victims of the same
unfair labour practice (notwithstanding the fact that S186(2) only refers to an
employee in the singular).
NB: an employee cannot commit an unfair labour practice and, according the
LRA, an ULP can only be committed during the employment relaltionship.

EXHAUSTIVE LIST OF UNFAIR LABOUR PRACTICES


The courts have held that the list of unfair labour practices, as set out in
S186(2), is exhaustive – it is a closed list, and unless the conduct of the
employer complies with one of the situations listed in S186(2), it will not
amount to an unfair labour practice. An employee cannot complain of other
forms of unfair conduct which are not listed in the definition as being an unfair
labour practice.

DISPUTE OF RIGHT
In addition to the list being closed, the dispute regarding an unfair labour
practice must amount to a ‘dispute of right’.

Disputes of right are disputes about the interpretation/application of rights


that already exist in terms of a contract, collective agreement or legislation and
are resolved through arbitration or adjudication.

Disputes of interest are disputes about the creation of new rights and are
resolved through collective bargaining and industrial action (strikes).
Employees may not strike about matters that may be referred to arbitration or
adjudication (this includes unfair labour practices).

An employee claiming an unfair labour practice must show:


1) that the employer’s conduct falls within the definition of an unfair labour
practice in S186(2); AND
2) that he is rely on a pre-existing right (or at least a legitimate expectation)
that was compromised by the employer through the employer’s
interpretation, application, withdrawal or variation of that right.

CIRCUMVENTING S186(2) BY RELYING ON THE CONSTITUTION


S23 of the Constitution guarantees everyone the right to fair labour practices:
The right to fair labour practices in terms of the Constitution is wide and
protects everyone (including workers who are not employees in terms of the
LRA).

The protection against unfair labour practices in the Constitution has been
given effect in terms of the LRA, however the LRA limited to the list of actions
included in the definition and it only protects employees.

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This has lead to the question whether employees may rely directly on the
Constitution (where the right to fair labour practices is not limited) rather than
the LRA (where the right to fair labour practices is limited). The Constitutional
Court has held that one may not rely directly on the Constitution (S23) where
there is legislation (S186(2) LRA) giving effect to a constitutional right. This is
known as the principle of constitutional avoidance.

PROMOTION
The courts will only interfere in disputes about promotion where the employer
acts mala fide and when claiming of an unfair labour practice in respect of
promotion, the employee must shown that:
- the employer exercised its decision arbitrarily,
- the reasons provided cannot be substantiated,
- the decision was taken on a wrong principle, or
- the decision was taken in a biased manner.

An employee does not have a legal right to be promoted, however, the


circumstances could possibly show that an employee had a reasonable
expectation of promotion. (This could be as a result of assurances or
representations by the employer that the employee was to be promoted.)

Promotion is generally a matter of managerial prerogative. An employer has the


discretion to select the best person for promotion (after having followed a fair
process). The employer must, however, act procedurally and substantively
fairly, when deciding whether or not to promote an employee.

When considering promotion of an employee, an employer may consider


subjective factors such as performance, however, the employer must still be
able to provide good and sufficient reasons for its decision. A decision not to
promote will be reviewable in cases where the employer is unable to give good
reason, or if the decision proves to be unsound.

An employee may challenge the composition (and the competency) of a selection


panel, where an employee reasonably suspects that a person on the panel will
not be objective.

DEMOTION
Demotion means that an employee
- is transferred to a lower level,
- receives less remuneration,
- loses benefits, or
- experiences a loss in status.

Demotion may be used as a fair disciplinary action where it is used as an


alternative to dismissal where an employee is found guilty of misconduct (this
would be in line with the principle of progressive discipline). The employer
would of course have to ensure that he follows a fair procedure, such as a
disciplinary enquiry was held.

Demotion can occur when businesses are restructured or merged, in which


case, the employer would be able to justify the demotion based on operational
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reasons, provided a fair procedure has been followed. The employer must
consider the best feasible alternative to avoid dismissing employees; and
demotion could be such option.

In the Nxele and Salukazana cases, it was found that the transfer of the
employees had resulted in a loss in status and responsibilities/employment
terms, and actually constituted demotion. The demotions were found to unfair
and constituted unfair labour practice.

PROBATION
Probation must be used in accordance with proper standards and regulations,
in order to prepare the employee for his future employment relationship. If the
employer misuses probation for any reason, for example – a reason not to give
employees a permanent employment status, this then would amount to unfair
labour practice.

This type of unfair conduct by an employer could occur where an employer:


- sets an unreasonably long probationary period
- sets unreasonable performance standards,
- fails to inform the employee properly what the required performance
standards are,
- does not give the employee reasonable evaluation, instruction, guidance, ,
training or counselling,
- extends the probationary period to deprive employees of permanent
employment,
- dismisses probationers at the conclusion of the probationary period and
replaces them with newly hired employees.

The purpose of probation is to give the employer the chance to see whether an
employee is capable of doing the required work. The Code prescribes the
following requirements for a fair probationary period:
• the period should be determined in advance, and
• the period should be of a reasonable duration, determined with reference to
the nature of the job, and the time it would take to determine the employee’s
suitability for continued employment.

The Code allows the employer the following options at the end of the
probationary period:
• to extend the probationary period to enable the employee to improve his
performance (only if such extension is justified),
• to dismiss the employee, or
• to confirm the appointment of the employee.

Before an employer may dismiss an employee or extend the probationary


period,
- the employee may be assisted by a trade union representative or a co-worker,
- the employee must be given an opportunity to make representations,
- the employer must consider the representations.

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In Mediterranean Woollen Mills, it was held that an employer who does not want
to confirm a probationary employee’s appointment must show that the
procedure prior to dismissal included:
• giving the employee an opportunity to improve,
• making the employee aware that the work performance was unacceptable,
• counseling the employee if he was not able to handle the work, and
• treating the employee sympathetically and with patience.

If the employee is still unable to perform to the required standard after these
requirements have been complied with, the contract may be extended or
terminated.

TRAINING
This type of unfair conduct may occur where:
- an employee is denied training and training is a prerequisite for advancement
in the workplace, or
- where a legitimate expectation to training has been created, or
- where the employer acts inconsistently, arbitrarily or irrationally in denying
training.

Where an employer has an established practice of training employees, an


employee could allege a legitimate expectation to such training, but only where
the employer acts arbitrarily, capriciously (randomly) or inconsistently in
denying the employee training.

Where training is necessary for the advancement of the employee: In Mdluli &
SA Police Service, the employee was removed from a training course which
would have made it possible for him to be promoted. The reason for his
removal was because of an allegation of misconduct relating to misuse of an
official vehicle, which was later withdrawn. The arbitrator ordered the employer
to re-nominate the employee for the next training course.

PROVISION OF BENEFITS
The LRA does not define ‘benefits’ and a debate has accordingly arisen as to its
correct interpretation. In some cases, transport allowances and provident funds
have been accepted as being benefits, and in other cases, not.

There has been some confusion based on the Amendment Act on whether a
dispute regarding benefits amounts to a dispute based on rights or interests.
A dispute regarding Unfair Labour Practice can only be based on a dispute of a
right however, a benefit is part of an employee’s remuneration, and a dispute
regarding remuneration is seen as an interest, which must be resolved by
industrial action (strikes).

In Schoeman, the employer changed the employee’s commission structure and


she claimed that it was an unfair labour practice. The court held that the
commission was not a benefit but was part of her remuneration. A dispute
regarding an unfair labour practice must amount to a dispute of right and
disputes about remuneration are considered to be disputes of interest because
a right has not yet been created and such disputes must be resolved by way of

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industrial action, not by court process. The problem here is that one person
cannot strike, therefore Schoeman had no remedy.

In Apollo Tyres South Africa (pty)ltd v Commission for Concilliation, Mediation and
Arbitration and others the SCA held that an early retirement scheme did not
constitute a benefit. The court held that a benefit in the context of ULP should
be interpreted to include any benefit to which the employee is entitled
regardless of the fact that that the benefit results from the contract of
employment, or is judicially created, or is granted in terms of a policy or
practice subject to the employer’s discretion.
This means that employees who wish to claim that the employer committed an ULP
by denying them benefits, do not need to prove a right if they challenge the
fairness of the employer’s conduct. In this case, the employer failed to provide a
valid reason for the exclusion of the employee from the early retirement scheme
and therefore his conduct amounted to an ULP.

In United Association of South Africa obo Members/De Keur Landgoed (EDMS)


Bpk, it was held that the discontinuation of transport that the employer had
provided for 15 years was an ULP. The CCMA held that due to the length of
time the benefit was given, and the fact that it constitutes a benefit, it was
considered a contractual obligation.

It is therefore extremely difficult to define the difference between a benefit and a


right since most benefits form part of remuneration. Apollo Tyres has
complicated the situation more by including an entitlement into a right, which
is withheld or taken away, will amount to a benefit and therefore an ULP.

The debate between remuneration and benefit has been decided in more cases
and the results are as follows:
- Free transport to and from the workplace has been held to be a benefit.
- Payment for unpaid commission was held to be remuneration and not a
benefit.
- Payment for accumulated leave constitutes remuneration and not a benefit.
- Payment for overtime constitutes remuneration and not a benefit.
- A motor vehicle benefit scheme which is granted at the discretion of
management is remuneration and not a benefit.

SUSPENSION
Precautionary suspension (suspension pending an inquiry) may be used to give
the employer an opportunity to investigate allegations of misconduct by an
employee, so as to decide whether or not to take disciplinary action against the
employee. An employee should, however, not be suspended unless:
- there is a prima facie reason to believe that the employee has committed
serious misconduct, and
- there is some objectively justifiable reason for excluding the employee from
the workplace, and
- the employees has been offered an opportunity to be heard before being
suspended.

A precautionary suspension must, as a rule, be with pay unless:


- the employee agrees to suspension without pay,
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- a authorises suspension without pay, or


- a collective agreement authorises suspension without pay.
Because suspension has a damaging impact and may prejudice an employee’s
reputation, advancement, job security and fulfillment, an employer must have
substantively valid reasons and must follow a fair procedure before an employee
is suspended.

In Sappi Forests (pty)ltd v CCMA and others, the employee was criminally
charged for accepting money from a contractor without the consent/knowledge
of the employer. He was then suspended pending a disciplinary hearing with
full pay. The hearing was postponed pending the criminal charges to which the
employer consented but refuse to continue paying the employee during this
extension period. The Court however held that the employer must continue to
pay the employee during this time.

In Mogothle, it was held that the suspension of an employee pending an enquiry


into alleged misconduct is tantamount to an arrest and should be used only
when there is a reasonable belief that the employee will interfere with
investigations, or pose some threat.

In Tungwana, an employee was suspended pending a disciplinary enquiry into


certain allegations against him. The employee referred the matter to the CCMA
where it was found that the charges against the employee had been unfounded.
The employee was awarded 6 months’ salary as compensation for the unfair
suspension.

Punitive suspension (suspension imposed as a sanction for misconduct


following disciplinary action). A suspension without pay may possibly be
imposed as a fair alternative to dismissal (and therefore a form of progressive
discipline) in an attempt to correct an employee’s behavior (corrective
discipline). In County Fair v CCMA and SAB v Woolfrey it was found that
suspension without pay is an acceptable disciplinary action where appropriate.

OTHER DISCIPLINARY ACTION SHORT OF DISMISSAL


Written and final warnings and transfers could constitute unfair conduct by an
employer, for example, where the employer transfers the employee without good
cause and without following fair procedure.

Employees may dispute the substantive and procedural fairness of any


disciplinary sanction short of dismissal, on the same principles that an
employee may use to dispute the fairness of a dismissal for misconduct
(substantive and procedural fairness). There are, however, three important
differences:
1. the employee must show that the sanction actually imposed was
inappropriate;
2. it is easier for employers to justify sanctions lesser than dismissal; and,
3. as far as procedure is concerned, the lesser the sanction, the more informal
the procedure an employer may follow before the sanction is imposed.

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In Magson and Speed Wave Manufacturing (pty)ltd an employee was found to


have 2 warnings, which were given unfairly, on his file. The CCMA ordered that
the employer remove these as it amounted to an ULP.

In SA Revenue Services v CCMA a collective agreement gave the chairperson the


power to institute a final sanction for a disciplinary procedure based on
misconduct. This did not need to based on recommendation. The chairperson
however gave a sanction short of dismissal but the employer dismissed the
employee instead, which was found to be unfair.

FAILURE OR REFUSAL TO REINSTATE OR RE-EMPLOY AN EMPLOYEE IN


TERMS OF ANY AGREEMENT
Ex-employees are protected against a refusal by the employer to reinstate or re-
employ them in terms of any agreement. Unfairness is not a requirement for
this type of unfair labour practice – the mere failure or refusal in itself is
enough to constitute an unfair labour practice.

This type of unfair labour practice usually arises in the case of re-hiring
agreements which are entered into as part of a retrenchment exercise (ie where
the employer undertakes to rehire ex-employees from the pool of retrenched
employees should vacancies arise after the retrenchment and, it was agreed (for
example, in a collective agreement or a settlement agreement) to recall and
consider the ex-employees, for such position).

SUFFERING AN OCCUPATIONAL DETRIMENT ON ACCOUNT OF A


PROTECTED DISCLOSURE (‘WHISTLE-BLOWING’)
This type of unfair labour practice arises where an employee suffers an
occupational detriment (short of dismissal) in contravention of the PDA, on
account of having made a protected disclosure in terms of the PDA.

The PDA regulates disclosure by employees of information on suspected


criminal and other improper conduct by employers, and provides the employee
with certain remedies. The purpose of this protection is to prevent fear of
reprisal once the disclosure is made. The point is to promote a culture of
openness.

An Amendment Bill of the PDA is currently at parliament to broaden the scope


from the employment relationship to all other fields.

The following three requirements must be satisfied before an employee can


allege an unfair labour practice based on an occupational detriment:-
1. The employee must have made a protected disclosure.
2. The employer must have taken some retaliating action against the employee
which results in the employee suffering from an occupational detriment.
3. The detriment suffered must be on account of, or partly on account of, the
making of the protected disclosure. This means that there must a causal
link between the disclosure and the retaliating action by the employer.

An occupational detriment occurs when an employee is subjected to any of


the following, as a result of having made a protected disclosure:
- any disciplinary action;
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- dismissal, suspension, demotion, harassment or intimidation;


- being transferred against the employee’s will;
- refusal of a transfer or promotion;
- subjection to a term of employment which is altered or kept altered to the
employee’s disadvantage;
- subjection to a term of retirement which is altered or kept altered to the
employee’s disadvantage;
- refusal of a reference, or being provided an adverse reference;
- denial of appointment to any position or office;
- being threatened with any these actions;
- being otherwise adversely affected in respect of employment, employment
opportunities and work security.

A general protected disclosure covers a wide range of disclosures including


disclosures to the media. A protected disclosure is a disclosure of information,
to specific persons or bodies, namely: legal advisors, employers, members of
Cabinet, the Public Protector or the Auditor-General. The employee must make
the disclosure:
- in good faith, and
- must reasonably believe that the information disclosed is substantially true
(suspicions, rumours and personal opinion do not constitute information).

In Theron the disclosure by a prison doctor relating to the poor health care of
prisoners to the Inspecting Justice of Prisons and the relevant Parliamentary
Committee, was found to be a protected disclosure.

In Young the court stated that an employee has a choice of approaching the
Labour or the High Court regarding matters relating to the PDA.
In Engineering Council of South Africa v City of Tshwane, a managing engineer,
employed by the Municipality, informed the employer, and cc’d the Engineering
Council and the Department of Labour, that the employer wanted to appoint
unskilled and inexperienced people who were unable to perform the duties in
the electrical control section. The court found that the copying of the letter to
the Engineering Council and the Department of Labour complied with a
protected disclosure. The municipality was therefore not allowed to discipline
him or to impose any sanction on him for having made the disclosure.

RESOLUTION OF UNFAIR LABOUR PRACTICE DISPUTES


1. Alleged unfair labour practice by employer
2. The first step is for the Employee to refer the dispute to a BC/the CCMA for
conciliation (90 days) (ULP disputes MUST be referred to the CCMA)
3. If conciliation is successful, the matter is resolved
4. IF UNSUCCESSFUL – the dispute must be arbitrated by the bargaining
council or the CCMA at the request of the employee.

Exception to the Dispute Resolution:


When instituting a dispute resolution for Probation, the LRA makes provision
for con-arb process. This makes provision for the conciliation process, that if it
fails, the commissioner will immediately continue with arbitration.

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Arbitrators and commissioners have wide powers to grant relief to employees,


which may include:
- re-employment
- compensation of not more than the equivalent of 12 months’ remuneration.
- declaratory orders,
- protective promotions,
- remitting the matter back to the employer for reconsideration and
- reinstatement to a previous position in the case of demotion.

Although the LRA does not place the onus of proof on either party, the employee
who alleges an unfair labour practice must prove all the allegations, where after
the onus will be placed on the employer to show that the conduct was not
unfair.
EMPLOYMENT EQUITY AND AFFRIMATIVE ACTION

EMPLOYMENT EQUALITY AND THE CONSTITUTION


The Employment Equity Act (EEA) aims to counter and eliminate discrimination
and to promote affirmative action in the workplace.

S9 of the Constitution provides for employment equality and indicates that the
promotion of equality relies on two bases:

1) Formal equality focuses on protecting individuals against discrimination. It


regards individual ability and performance as the only factors which relevant
to achieve success in society. Formal equity is protected through the
prohibition against unfair discrimination;

2) Substantive equality recognises that opportunities are determined by an


individual’s status as a member of a group. Discriminatory acts are part of
patterns of behaviour towards groups, which result in disadvantage for those
groups. The prohibition of unfair discrimination is insufficient to achieve true
equality, and therefore affirmative action measures are required to correct
imbalances where disadvantage and inequality exist. Substantive equality is
protected through the adoption of protective measures or affirmative action
to empower previously disadvantaged groups in society.

The purpose & structure of the EEA is “to achieve equality in the workplace by –
(a) promoting equal opportunity and fair treatment in employment through the
elimination of unfair discrimination; and
(b) implementing affirmative action measures…”

Section 5 of the EEA gives content to the Constitution and states as follows:
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“every employer must take steps to promote equal opportunity in the workplace by
eliminating unfair discrimination in any employment policy or practice.
Prohibition of unfair discrimination:
1) No person may unfairly discriminate, directly or indirectly against an
employee, in any employment policy or practice, on one or more grounds;
including race, gender, sec, pregnancy marital status, family responsibility,
ethnic or social origin, colour, sexual orientation, age, disability, religion,
HIV status, conscience, belief, political opinion, culture, language, birth or
any other arbitrary ground;
2) It is not unfair discrimination to –
a) Take affirmative action measures consistent with the purpose of this
Act;
b) Distinguish, exclude or prefer any person on the basis of an inherent
requirement of a job
3) Harassment of an employee is a form of unfair discrimination and is
prohibited on any one, or a combination of grounds of unfair discrimination
listed in subsection (1).

DIFFERENTIATION VS DISCRIMINATION
In Harksen v Lane, the CC distinguished between differentiation and
discrimination. Differentiation (treating people differently) does not necessarily
constitute discrimination and will be acceptable where it is based on a valid
ground and serves a legitimate purpose.

Discrimination is a specific form of differentiation, which is based on


illegitimate/unlawful grounds (even where there was no intention to
discriminate). As to what would constitute illegitimate grounds (thus elevating
differentiation into the realm of discrimination), there are two possibilities:

1. specified grounds, and


2. unspecified grounds

SPECIFIED AND UNSPECIFIED GROUNDS OF DISCRIMINATION


The EEA provides a list of prohibits against unfair discrimination in any
employment policy or practice. The specified grounds in the list have the
potential to demean people. These grounds often relate to an individual’s
personal attributes such as biological characteristics (race, age, sex) or their
associational, intellectual, or religious beliefs.

It is, however, possible for other grounds of discrimination, which are not
contained in the list, to exist (ie unspecified grounds). If an employee or job
applicant alleges that he has been discriminated against on the basis of an
unspecified ground, the court will consider whether the differentiation is based
on attributes or characteristics which impair a person’s dignity as a gauge to
establish whether the claimed unspecified ground could form the basis for
discrimination.

Examples of unspecified grounds on which cases have been based, include:


qualifications, tertiary teaching and research expertise, professional ethics,
mental health/illness, political or cultural affiliation, citizenship and being a
parent.
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An objective test must be applied to ascertain whether differentiation is based


on a listed or unlisted ground. Only once discrimination is found to exist can it
be established whether or not the discrimination was unfair.

S6(1) of the Amendment Act has specifically included “Any other arbitrary
ground” on which one can discriminate. There is however debate on the
addition to this section the specific definition of arbitrary. On one hand,
arbitrary would be included in the definition of specified or unspecified
grounds. On the other hand, it could be argued, as from Harksen v Lane, that
arbitrary grounds would specifically exclude the impairment of dignity. In a
case such as this, if an employee or applicant for employment alleges, for
example, discrimination on an unlisted or arbitrary ground, the court will
investigate whether the dignity of the person has been affected.

DIRECT AND INDIRECT DISCRIMINATION


Direct discrimination occurs where someone is clearly treated differently
because of a certain characteristic, for example, race or gender. Examples of
direct discrimination: a female employee not being granted certain benefits, or
being paid less because she is a woman, or an employee not being promoted
because he is disabled.

Indirect discrimination occurs when criteria that appear to be prima facie


neutral, negatively affect a certain group of persons disproportionately, for
example persons of Chinese descent or women. Example of indirect
discrimination: a requirement that an applicant for employment must weigh
80kgs and be 6 foot tall. In such instance more men than women will qualify.
Unless this can be justified by the inherent requirements of the job, it will
constitute indirect discrimination.

In the case of Kadiaka, the court referred to the tests for determining indirect
discrimination suggested by C Bourne and J Whitmore in Race and Sex
Discrimination, namely:

1. Has a requirement or condition been applied equally to both sexes and all
racial groups?
2. Is that requirement or condition one with which a considerably small
number of women (or men) or persons of the racial group in question can
comply than those of the opposite sex or persons not of that racial group?
3. Is the requirement or condition justifiable irrespective of the sex, colour,
race, nationality, ethnic or national origins of the person in question?
4. Has the imposition of the requirement or condition operated to the
detriment of a person who could not comply with it?

Leonard Dingler Employee Representative Council v Leonard Dingler (pty)


ltd – here, the company paid certain employees a specific, and good pension
fund. It was found that 8 black employees payment was disproportional and
amounted to unfair discrimation

EXCLUSIONS - EEA
- members of the National Defence Force
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- members of the National Intelligence Agency


- members of the South African Secret Service
- members of the South African National Academy of Intelligence, and
- the directors and staff of Comsec

PURPOSES OF THE EEA


The EEA applies
- to all employees (in respect of the prohibition against unfair discrimination,)
- to designated employers only (in respect of affirmative action)

THE PROHIBITION AGAINST UNFAIR DISCRIMINATION


S6(1) EEA: no person may unfairly discriminate against an employee in any
employment policy or practice.

To prove differentiation on a specified/unlisted/unspecified/arbitrary ground,


one must prove the link between such ground and the differentiation (or that
the ground is the reason for the differentiation).

Onus:
BEFORE: S11 of the EEA stated that once the claimant has established a prima
facie case of discrimination on a specified or unspecified or unlisted ground,
there is a presumption of unfairness. The employer then had to justify the
discrimination.
NOW: The Amendment Act aligns the burden of proof for unfair discrimination
claims with the equivalent provisions of the PEPUDA. It distinguishes between
unfair discrimination alleged on listed or arbitrary grounds. In the case of listed
grounds, the onus is more onerous on the employer, and in the case of
arbitrary grounds, the onus is more onerous on the complainant/employee.

S11
1) If unfair discrimination is alleged on a ground listed in Section 6(1), the
employer against whom the allegation is made must prove, on a balance
of probabilities that such a discrimination –
(a) Did not take place as alleged;
(b) Is ration and not unfair, or is otherwise justifiable
2) If unfair discrimination is alleged on an arbitrary ground, the
complainant must prove, on a balance of probabilities that –
(a) The conduct complained of is not rational;
(b) The conduct complained of amounts to discrimination; and
(c) The discrimination is unfair

IF AN EMPLOYEE WANTS TO PURSUE A CLAIM FOR UNFAIR


DISCRIMINATION:
There are certain stages in the claim for both listed and unlisted grounds which
the courts will look at. These are discussed below:

Listed Ground:
STAGE 1 (the basis of the claim):

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• The employee proves a factual foundation for the differentiation is


established, and on what grounds the discrimination is based
• The employee must show the differentiation was on a listed ground
which impaired his/her dignity
• There must be a link between the reason and the differentiation which
will constitute discrimination

STAGE 2:
• Onus shifts to the employer to prove (on a balance of probabilities)
o The discrimination did not take place (in other words, that the link
does not exist)
o Rational reason
o Justified
(the problem is that there exists no definition of rational and justifiable other
than inherent job requirement/retirement age).

Unlisted/Arbitrary Ground:
STAGE 1:
• Complainant proves that his/her dignity impaired and compares the
unlisted/arbitrary grounds to the listed/specified grounds.
• Factual foundation showed by proving the link between the ground and
the differentiation
• If prima facie differentiation is proven, the differentiation becomes
discrimination.
STAGE 2:
• Complainant must prove on a balance of probabilities (note that this is a
heavier burden on the complainant than that of prima facie proof) that:
o The conduct was irrational
o The conduct amounts to discrimination (the reason for
differentiation is the ground proven)
o The conduct was unfair
• The onus is then on the employer to prove that the conduct is therefore
fair.

In summary – the onus therefore is heavier on a claim for unfair discrimination


based on an unlisted ground than it is for a claim based on a listed ground.
When claiming on a listed ground, the employee only has to prove that the
conduct of the employer differentiates, in other words, treats people in the same
situation differently (rather than following that of substantive fairness by
treating people in the same situation the same, and different people differently),
then he needs to prove that it’s on a listed ground. The presumption then kicks
that the discrimination is then unfair. The employer then has to prove that the
discrimination is far.
However, when claiming on an unlisted ground, the onus is on the employee to
prove that the employer differentiated, that he/she discriminated on an
unlisted ground AND that the discrimination is therefore unfair. Only then does
the onus shift to the employer to prove that the discrimination is fair.

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JUSTIFYING DISCRIMINATION
S6(2) EEA: there are two grounds of justification for alleged unfair
discrimination, namely

- the inherent requirements of the job or


- affirmative action measures.

Inherent requirements of the job


If the job requires a certain attribute, it will not be unfair to exclude a class of
persons without that attribute.

It is an inherent requirement of the job that a male actor is required for a male
role in a soap opera. The exclusion of females for this job will not amount to
unfair discrimination.

It is not an inherent requirement that a cashier in a grocery store must be male


or that a police officer must weigh more than 65kgs.

The EEA does not define inherent requirements of the job and the courts have
given this concept a narrow meaning: only requirements which cannot be
removed from the job description (without changing the nature of the job), are
regarded as inherent requirements.

In the Hoffmann case the Constitutional Court found that HIV-negative status
was not an inherent requirement for the job of cabin attendant.

AFFIRMATIVE ACTION
The EEA gives effect to S9(2) of the Constitution (substantive equality).

Affirmative action measures


- must be applied by designated employers
- to ensure that suitably qualified people
- from designated groups
- have equal employment opportunities and
- are equitably represented
- in all occupational categories and levels in the workplace

If an employer raises affirmative action as a defence against unfair


discrimination, the affirmative action measures must be consistent with the
purpose of the EEA.

Other Legislation Which Governs the Employment Relationship:


• Promotion of Equality and Prevention of Unfair Discrimination Act
(PEPUDA) – For workers such as Independent contractors as it does not
apply to persons defined as “employees”.
• LRA – discrimination is automatically unfair discrimination with severe
penalties
• Broad-Based Black Economic Empowerment Act (BBBEEA) – aim is to
promote substantial change in management structures of companies. To
misrepresent your BEE status is a criminal offence in terms of the Act.
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• Women Empowerment and Gender Equality Bill (WEGEB) – applies to


large public and private companies only, focusing on promoting women
in higher decision-making position, specifically focusing on women with
disabilities, or in rural areas. It fights poverty, inequality and
unemployment. Discrimination in this sense is punishable either with a
fine of up to 10% of the body’s annual turnover and/or a jail sentence of
up to 5 years for accounting officers.

HARASSMENT AS UNFAIR DISCRIMINATION:


Any type of harassment will constitute unfair discrimination in terms of the
EEA. The most common form of harassment found in the workplace is sexual
harassment.

In terms of the Code, sexual harassment is


- unwelcome conduct of a sexual nature that violates the rights (such as
dignity and privacy) of an employee;
- conduct that constitutes a barrier to equity in the workplace, and
- action based on sex and/or gender and/or sexual orientation, whether the
conduct was unwelcome or not.

The Code: Sexual Harassment provides guidelines on how to deal with sexual
harassment and how to curb such conduct in the workplace. Conduct
constituting sexual harassment includes
- physical conduct,
- verbal conduct, and
- non-verbal conduct

Forms of sexual harassment

(1) Quid pro quo harassment: Employment circumstances, for example,


promotion or an increase, are influenced by the employer, manager or a co-
employee to coerce an employee to surrender to sexual advances

(2) Sexual favouritism: a person in a position of authority rewards only those


who respond to his sexual advances

(3) Victimisation: An employee is victimised or intimidated for failing to


submit to sexual advances.

In UASA obo Zulu and Transnet Pipelines, the court stated that sexual
harassment has no place in a civilized society. In this case a male employee had
repeatedly sexually harassed a co-worker by verbally abused her (calling her his
wife) and making repeated demands on her to have sex with him. She made it
clear to him that his conduct was unwanted and unwelcome. After an assault
during which he lifted her dress and attempted to have sex with her (which was
witnessed by another co-worker) the female employee reported him. The
employee was dismissed after a disciplinary enquiry in which he did not deny
sexual harassment and showed no remorse, but claimed that such conduct was
part of his culture. The arbitrator stated that some forms of misconduct are so
serious that rules relating to them did not have to be spelt out to employees. In
addition, the arbitrator held that it was not part of that employee’s culture for a
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man to demand sexual favours from a colleague, and that even if it were found
to be part of that culture, such conduct had no place in a civilized society. The
dismissal was upheld.

Grobler: A claim for sexual harassment can be based on three possible legal
bases, namely:
- vicarious liability;
- the EEA, and
- the LRA

In terms of the EEA


- an employee who alleges sexual harassment must bring this to the
employer’s attention;
- the employer must then consult all relevant parties and take the steps
necessary to eliminate the conduct
- the employer will be deemed to be liable for a contravention by its employees
if the employer:
§ did not follow this procedure, and
§ cannot prove that it did all that was reasonably practicable to ensure that
an employee would not contravene the EEA.

In Ntsabo, the employee’s supervisor sexually harassed her. She brought to the
intention of her manager, who failed to deal with it. The employee resigned as
the situation became intolerable. The LC, after a finding of sexual harassment,
awarded the employee compensation for an unfair dismissal in terms of the LRA
and damages in terms of the EEA. The award was made on the basis that the
employee’s supervisor had contravened the provisions of the EEA and that the
failure by the employer to deal with the allegations of sexual harassment
constituted unfair discrimination under the Act. The employer had failed to do
all that was reasonably practicable in order to ensure that the supervisor would
not contravene the Act and was therefore liable.

The EEA requires every employer to take steps to attempt to eliminate unfair
discrimination in any employment policy or practice. The employer must do
what is necessary to eliminate existing unfair discrimination in an effort to
promote equal opportunities in the workplace. To further prevent harassment
in the workplace, the Code: Sexual Harassment makes it compulsory for
employers to develop sexual harassment policies which should stipulate the
following

• sexual harassment is a form of unfair discrimination.


• Sexual harassment in the workplace will not be permitted or condoned.
• Formal and informal procedures may be used to address a complaint of
sexual harassment in a sensitive, efficient and effective way.
• Confidentiality is of the utmost importance in dealing with allegations of
sexual harassment.
• It is a disciplinary offence to retaliate against an employee who in good faith
lodges a complaint of sexual harassment.
• Disciplinary sanctions may be imposed on a perpetrator, ranging from
warnings for minor instances of sexual harassment to dismissal for

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continued minor instances after warnings, or for serious instances of sexual


harassment.

TESTING
Testing may be used to evaluate applicants for employment to determine
whether they are suitable for the job, and to evaluate existing employees. The
EEA regulates medical testing in general, HIV/AIDS testing, psychological and
other similar assessments. Such testing does not in itself constitute
discrimination, but the manner in which it is carried out may be
discriminatory.

Medical testing is prohibited unless


- legislation requires the testing, or
- if testing is justifiable in the light of medical facts, employment conditions,
social policy, the fair distribution of employee benefits or the inherent
requirement of the job.

Psychological testing is prohibited unless


- it has been scientifically shown that the test used is valid and reliable,
- can be applied fairly to all employees and
- is not biased against any employee or group
- has been certified by the Health Professions Council or another body
authorized by law.

HIV/AIDS testing is prohibited unless


- the testing is considered to be justifiable by the Labour Court.
- The EEA does not stipulate the grounds upon which the Labour Court may
authorise the testing of an employee to determine his HIV status.

In Joy Mining Machinery, the following factors were specified as circumstances


under which HIV testing would be allowed

• to prevent unfair discrimination;


• if the employer needed HIV testing to determine the extent of HIV in the
workplace in order to place itself in a better position to evaluate its training
and awareness programmes, and in order to formulate future plans based on
the outcome of the tests;
• if the purpose of the testing was that the employer needed to know the
prevalence of HIV at its workplace in order to be pro-active in its prevention
amongst employees, and in order to treat the symptoms and to plan for
contingencies, including the fair distribution of employee benefits, medical
aid and training of replacement labour;
• if medical facts indicated the need;
• if employment conditions required testing;
• if social policy required testing;
• if the inherent requirements of the job necessitated it, or
• if particular categories of employees/jobs required such testing.

In Irvin & Johnson v Trawler & Line Fishing Union, the court stated that the
employer did not need to approach the Labour Court for authorisation to test if

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the testing was voluntary and anonymous, as there could be no unfair


discrimination in which circumstances.

Equal pay for equal work or work of equal value


The EEA does not expressly regulate equal pay for equal work, however, the
Labour Court has held that remuneration is an employment policy or practice.
Paying an employee less than another for performing the same or similar work
based on a specified or unspecified ground constitutes less favourable
treatment. Therefore, any claim of equal pay for equal work that is the same or
similar may be brought in terms of the EEA.

In Mangena & others v Fila SA, a black male employee claimed that he was paid
less that a white female co-employee for doing the same work and that this
amounted to discrimination based on race. The court found no factual
foundation was laid in relation to the similarities of the work done by the two
employees. The male employee’s allegations were found to be speculative: he
was an administrative clerk providing price stickers, an elementary mechanical
job, while the female employee did a sale-on-consignment job involving large
clients. Her job required judging and taking decisions. The male employee had
failed to establish a prima facie case. An attempt at an alternative claim based
on work of equal value was held to be misplaced.

S6 of the Amendment Act states the following:


(4) A difference in terms and conditions of employment between employees of the
same employer performing the same or substantially the same work or work of
equal value that is directly or indirectly based on one or more of the grounds in
subsection (1),is unfair discrimination.
This means that if one or more employees, in the same situation are treated
differently and therefore differentiated against, either directly or indirectly, the
conduct of the employer will therefore amount to unfair discrimination.

When applying S6(4), the following factors are taken into consideration:
• using methodology, the work must indeed be of equal value
• are the terms and conditions indeed the same
• to establish whether the differentiations amounts to unfair
discrimination, the onus provision must be applied (as above)
• the employers attempt at eliminating the differences in the terms and
conditions of employment

Unfortunately, the above explanation still does not give a definitely of same
work and work of equal value. The same is therefore explained as follows:

Same Work:
• one employee does the same work as another for the same employer
• identical/interchangeable
• sufficiently similar (they should be able to do the same job as each other)
• substantially the same
All of the above, if satisfied, will be regarded as the “same” work

Equal Value

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• the same value of work of another employee in a different job


• assessed objectively, excluding any bias of race/gender/disability etc,
looking at:
o responsibility
o skills and qualifications
o physical/mental/emotional strain
o conditions of work
o any other relevant factor

An employer may justify differences under the following circumstances:


• sectorial determination determines the value
• Other fair and rational factors:
o Seniority
o Length of service
o Qualifications
o Ability
o Competence
o Performance and quality thereof
o After a demotion of an employee without a salary drop
o Employed temporarily to gain experience
o Shortage of relevant skills

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Resolution of unfair discrimination disputes

1. If there Alleged discrimination against employee


2. The Employee must make a reasonable attempt to resolve the dispute
internally before refer to CCMA (‘reasonable attempt’ may be interpreted to
mean having at least exhausted the internal grievance procedures)
3. No internal resolution, then employee refers dispute to CCMA for conciliation
within 6 months from date of alleged unfair discrimination.
4. If conciliation is unsuccessful, the dispute must be referred to the Labour
Court, unless the parties to the dispute agree to have their dispute
determined by arbitration.
5. Anyone affected by an award by the CCMA may appeal to the appeal court
within 14 days.

The Labour Court has wide discretion to determine the dispute. It may, for
example, grant compensation or issue an interdict to prohibit the employer
from continuing with its discriminating actions.

NB: A dispute must be determined by arbitration for the following:


• Sexual harassment
• If the employee earns above the amount determined by the BCEA (it gives
the lower paid employees the opportunity to use the CCMA).
• Both parties consent to the matter being heard in arbitration by the
CCMA.

AFFIRMATIVE ACTION

The second purpose of the EEA is to redress past disadvantage and to achieve
employment equality in the workplace through the implementation of
affirmative action measures. Examples of these measures are:
• Identifying and eliminating barriers in the workplace adversely affecting
members and groups
• Reasonably accommodating members of designated groups
• Promoting diversity
• Developing, training, evaluating, retention of members of designated
groups
• Preferential treatment and numerical goals to ensure equitable
representation.

NB: Affirmative Action measures do not create a right to be appointed or


promoted, but may only be used a defence against a claim for unfair
discrimination.

The Constitutional Court used the “rationality” test when using the measures
above:
1. The measures must target previously disadvantaged people
2. The measures must have been designed to protect/advantage people
3. Promote the achievement of equality

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Barnard – In this case, (Barnard), a white female applied for a job as


superintendent at a level 9, which was specifically over represented by white
people. Despite being recommended by the selection panel and having scored
the highest both interviews, she was refused the job. In fact, no one was
appointed. The National Commissioner said:
• The recommendation did not address the representation
• The post was not critical
• Not filling the post would not affect productivity/service delivery
• The post therefore had to be re-advertised.
The Labour Court held that the SAPS Employment Equity Plan (EEP) was
therefore not allowed. It was held that if a post could not be filled by a member
from the designated group, there should be no reason it does not promote the
applicant thereof from another group. The SAPS was therefore ordered to
promote Barnard. However, the SAPS successfully appealed the matter in the
Labour Appeal Court for the following reasons:
• The NC was the only one able to make the decision on whether service
delivery would be affected
• It was not for the court to decide against the NC to fill a post in service
delivery
However, Barnard then successfully appealed to SCA. The SCA ruled that the
EEA should not be used to determine the correct numbers as an “absolute”
selection criteria. The SAPS’ witness was deficient, therefore there was absence
of motivation for the NC’s decision. The judge held that race should be taken
into account in a fair manner.
The SAPS took the matter to the Constitutional Court who held – the SAPS EEP
was valid and rationally implemented. Therefore Barnard had not been unfairly
dismissed. The Union however, indicated that it intended laying complaints
against the government at the UN and the ILO to the effect that the country’s
EEA is not in line with international Conventions on racial discrimination.

The EEA requires that affirmative action measures must be ‘…designed to


ensure that suitably qualified people from designated groups have equal
employment opportunities and are equitably represented in all occupational
categories and levels in the workforce of a designated employer.’

Affirmative Action was therefore designed to be used temporarily to achieve


equitable representation in the workplace.

The goal of affirmative action is that affirmative action measures should be


taken by designated employers to ensure the equitable representation of
suitably qualified persons from designated groups in all occupational categories
and levels in the workplace.

The Labour Court has confirmed that affirmative action measures must be
applied fairly and rationally, which indicates that when designated employers
reach this goal, appointments and promotions based on affirmative action will
constitute unfair discrimination. Affirmative action is an instrument which
must be used temporarily to achieve ‘equitable representation’ in the workplace.

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In the Van Heerden case, the CC held that affirmative action measures that
‘properly fall’ within the requirements of the Constitution are presumed not to
be unfair. The court said that for affirmative action measures to be rational, it
must:
- target people or categories of people who had been disadvantaged by unfair
discrimination;
- be designed to protect or advance such people or categories of people, and
- promote the achievement of equality.

The contents of affirmative action


Affirmative action measures must be designed to:
- identify and eliminate employment barriers that adversely affect people from
designated groups;
- further diversity in the workplace;
- reasonably accommodate people from the designated groups to enable them
to have access to and advancement in employment;
- ensure equitable representation of suitably qualified people from designated
groups;
- retain and develop people from designated groups, and
- implement appropriate training measures, including skills development.

The measures implemented by employers may include


- preferential treatment and numerical goals (targeted recruitment),
- but not quotas (which require the attainment of fixed numbers over a
specified period of time).

The EEA does not require designated employers to implement decisions


concerning employment policies or practices that would establish absolute
barriers to the prospective or continued employment or advancement of people
who are not from designated groups. This implies some measure of protection
for people who belong to a non-designated group.

In the case of George, the Court held that affirmative action could be justified
even though another employee may suffer discrimination because of the
affirmative appointment. It was further held that an employer who applies
affirmative action by preferring a candidate who has personally been unfairly
discriminated against in contrast to a person who has not suffered such
deprivation does not commit an unfair labour practice.

In Auf der Heyde, the Labour Court indicated that it was necessary for
beneficiaries of affirmative action to be members of groups that have been
disadvantaged by general societal discrimination, whether direct or indirect.
Actual past discrimination, as a requirement to qualify for affirmative action in
terms of the EEA, cannot be inferred from the provisions of the EEA.

In Van Heerden it was held that personal past disadvantage was not a
requirement for a person to be a beneficiary of affirmative action. The reason
for this was that apartheid categorised people into groups, and consequences
resulted from group membership, without any reference to the circumstances of
individuals. The system meted out disadvantages and afforded advantages
according to a person’s membership of a group.
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Designated Employers
Only designated employers are required to apply affirmative action measures.
• An employer that does not fall within any one of these categories may
voluntarily indicate that it intends to comply with the Act.
• An employer who deliberately takes steps to avoid becoming a designated
employer is guilty of an offence.

Designated employers include:


o Larger enterprises, with 50 or more employees
o Employers who employ fewer than 50 employees, but whose annual
turnover in any given year exceeds that specified in Schedule 4 of the EEA
o Municipalities
o Organs of state (ACSA, The Central Energy Fund, the Development Bank of
SA, Telkom, Eskom, the SABC and the SA Post Office)
o Employers that are designated as such in terms of a collective agreement
o National Defence Force, State Security Agency are NOT designated
employers and are therefore specifically excluded.

Every designated employer must implement affirmative action measures for


people from designated groups to achieve employment equity. The employer
has specific duties in designing an affirmative action plan:

• Consultation with representative trade unions and/or the employees, or


representatives nominated by them. The interests of employees from across
all occupational categories and levels at the workplace, from both the
designated as well the non-designated groups, must be represented when
consultation takes place.

• Disclosure of relevant information to the consulting parties to allow for


effective consultation.

• Collect information on, and analyse all its policies and procedures, in order
to identify employment barriers that adversely affect people from designated
groups. A profile of the workforce in each occupational category and level
must reflect the degree of under-representation.

• Prepare and implement an employment equity plan, including inter alia,


- objectives to be achieved for each year of the plan;
- numerical goals for under-represented people from designated groups;
- strategies and timetables;
- duration of the plan;
- procedures to monitor and evaluate the implementation of the plan;
- internal procedures to resolve any dispute about the plan, and
- people in the workforce responsible for monitoring and implementing the
plan.

• Reports to be made to the Director-General of the Department of Labour,


on the progress made (annually in the case of employers with more than
150 employees and bi-annually for employers with fewer than 150
employees.
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• The employer must display a summary of the EEA in the workplace, provide
a copy of its Employment Equity Plan (EEP) to employees, and submit a
statement to the ECC on its employees’ income, in each category of the
workforce, with a view o reduce disproportionate income differentials.
Failure to comply with these duties may lead to fines for employers and
state contracts being refused or cancelled.
“Where disproportionate income levels and unfair discrimination with
regards to other conditions had been shown, submitting an income
differential statement on such pay differentiation at each level of occupation
and the reasons for it.

Beneficiaries of affirmative action


• A potential beneficiary of affirmative action must meet two requirements:
he must be ‘suitably qualified’ and must be from a ‘designated group’.
• There are 4 key definitions in the EEA:

o a suitably qualified person is a person who may be qualified for a job as


a result of any one (or a combination) of
- that person’s formal qualifications (degrees/diplomas),
- prior learning (diplomas not completed),
- relevant experience or
- his capacity to acquire, within a reasonable time, the ability to do the
job (the potential of the person).

§ The EEA rejects tokenism.


§ When determining whether a person is suitably qualified for a job,
an employer must review all these factors and determine whether
the person has the ability to do the job.
§ The employer may not unfairly discriminate against someone
solely on the ground of that person’s lack of relevant experience
§ People who are not suitably qualified cannot be considered for
affirmative action.

People Employed by a Temporary Employment Service:


• Amendment Act makes provision for TES.
• This means that people employed by TES are deemed to be
employees of the client.
• If they are employed for more than 3 months, they are deemed to
be employees of that client for the purposes of AA.

o Designated Groups are black people, women, and people with


disabilities who are:
• SA citizens by birth/decent
• Became citizens through naturalization after apartheid (people
who couldn’t get citizenship before apartheid, but should’ve been
able to)
o NB: BEFORE: Black people were defined to include Africans, Coloureds
and Indians. And South African citizens of Chinese descent.

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NOW: The Amendment Act doesn’t define Black people (this was
either an oversight, or implies there are no longer ranks between
the groups.

o People with Disabilities are people who have a long-term physical or


mental impairment which substantially limits their prospects of entry
into, or advancement in, employment.

Persons may only be beneficiaries of affirmative action if they are SA citizens.


Foreigners may accordingly not benefit from affirmative action.

In Fourie the Labour Court found that there were different degrees of
disadvantage between black people and white women in the workplace. In this
case, the applicant (a highly qualified and experienced white woman)
complained that she was unfairly discriminated against by being refused
promotion. While the court accepted that the white woman had been
discriminated against under apartheid, it held that the degree of discrimination
was lower than that suffered by African people, who bore the brunt of
apartheid. The court held that in deciding on degrees of disadvantage, the
following should be taken into account:
• South African history;
• the imbalances of the past;
• the fact that the apartheid system was designed to protect white people;
• the fact that black, particularly African, employees suffered the brunt of
discrimination, and
• the purposes and objectives of the EEA.

The fact that the applicant was not promoted was found to be rational and fair
in the circumstances. As there were no black officers at the police station in
question, and as the numbers for white women had already been exceeded, it
was fair that a black person was promoted instead of the complainant.

It has been argued that the racial basis for the redress strategy of affirmative
action be re-evaluated, since South Africa has been left with a class structure
that is largely racially defined. The following has been suggested as a better
basis for affirmative action measures: ‘ … a redress strategy with class
objectives at its core would in substance have the effect of mediating historical
racial disparities … without reinforcing racial identities and aggravating
racism…’

There may also be a strategic advantage to use class or socio-economic factors


rather than race as the basis of affirmative action. While there is a degree of
willingness to redress inequalities of the part of white South Africans, framing it
exclusively in racial terms is not the most effective way of securing such
redress. Redress is least likely to face resistance if measures to redress racial
inequities can be phrased as anti-poverty measures rather than as measures
for reversing racial power and privilege, even if this is ultimately the goal.

MONITORING AND ENFORCEMENT OF AFFIRMATIVE ACTION

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Informal measures: S34 of the EEA provides that any employee or trade union
representative may bring an alleged contravention of the EEA to the attention of
any of the following persons:
- another employee;
- an employer;
- a trade union;
- a workplace forum;
- a labour inspector; or
- the Director-General of the Department of Labour or
- the Commission for Employment Equity.

Formal measures: the EEA is enforced by labour inspectors by obtaining


written undertakings from employers that they will comply with the Act; by
issuing compliance orders; by requesting reviews by the Director-General, or by
the Director-General referring cases of persistent non-compliance to the Labour
Court.

The DG may conduct a review in order to determine whether or not the


employer complies with the EEA and if not, may make recommendations. If the
employer continues non-compliance, the DG may refer the matter to the Labour
Court to make the recommendation an order of court, or to impose a fine on
such an employer. However these fines have been known to be disproportionate
to the offence committed.

Labour Court has wide powers, which include orders requiring the employer to
comply with a compliance order issued by an inspector; ordering compliance
with any provision of the Act, and imposing fines for a contravention of certain
provisions of the Act.

When measuring the compliance of employers with the provisions of the EEA,
the following factors must be considered:-

• the extent to which suitably qualified people are equitably represented in a


workplace, with regard to
- the demographic profile of the national and regional economically active
population,
- the pool of suitably qualified people from designated groups, from which
the employer may reasonably be expected to promote or appoint
employees,
- present and anticipated economic and financial factors relevant to the
sector, and
- the employer’s present and planned vacancies in the various categories
and levels
- the employer’s turnover of labour;
- the employer’s progress in implementing employment equity in
comparison with other employers in comparable circumstances and in
the same sector;
- reasonable efforts made by the employer to implement its plan, and
- the extent to which an employer has made progress in eliminating
employment barriers that adversely affect people from designated groups.

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In the above circumstances, the MoL can consult with NEDLAC which will take
into account the demographic of the employer of either national EAP or the
regional EAP to determine the employer’s compliance.

If the employer contravenes the following, the DG may implement a fine:


• Section 20 (prep and implementation of EEP’s)
• Section 21 (prep and submission of reports)
• Section 23 (successive EEPS’s)
• Section 44 (refusing to comply with DG’s recommendations)

There are no longer straightforward fines implanted – therefore AA will be “more


aggressively enforced”.

ENFORCING A CLAIM OF UNFAIR DISCRIMINATION - AA


1. Alleged unfair discrimination
2. Disgruntled party must ‘reasonably attempt to resolve’ the dispute internally
– first exhaust any formal or informal internal grievance procedures.
3. Refer to CCMA - copy of referral must have been served on every other party
to the dispute
4. Only the CCMA has jurisdiction to resolve an alleged unfair discrimination
dispute.
5. If the dispute remains unresolved after conciliation, it must be referred to the
Labour Court for adjudication.
6. However, all the parties may consent to arbitration of the dispute by the
CCMA

S49 of the EEA: the Labour Court has exclusive jurisdiction to determine any
dispute about the interpretation or application of the EEA. If the Labour Court
finds unfair discrimination, it may make any appropriate order that is just and
equitable in the circumstances, including
- compensation,
- damages,
- an order directing the employer to take preventive steps, etc.
- orders requiring the employer to comply with a compliance order issued by
an inspector;
- ordering compliance with any provision of the Act, and
- imposing fines for a contravention of certain provisions of the Act.

S10(7) EEA: parties may also agree to resolve their disputes through by drawing
up a private agreement.

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COLLECTIVE LABOUR LAW


FREEDOM OF ASSOCIATION

FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAINING

S18 Constitution:
protects freedom of association in general.
S23 Constitution:
(1) protects freedom of association of workers, employers, trade unions and
employer’s organisations.
(2) every employee can join, participate in activities of the trade union, strike (3)
every employer can join and form an employer’s organization
(4) trade unions and employers organisations have a right to determine their
own administrative programs and activities, and to form and join a trade union
and to organize and form a federation.
(5) every employer, trade union and employers organization has the right to
engage in collective bargaining.

The LRA
- grants employees and employers the right to freedom of association,
- protects employees and job applicants (an employer may not require an
applicant for a job to give up membership to a particular union) and
- limits freedom of association it in at least the following three important ways:
§ by making union membership subject to the constitution of the trade
union
§ by allowing closed shop agreements
§ by allowing agency shop agreements

PROTECTION OF FREEDOM OF ASSOCIATION

Purpose of the LRA:


The LRA must give effect to the Constitution and International Law when
interpreted
• Gives effect to S23 and the rights therein
• Gives effect to obligations imposed on SA in terms of their membership of
the ILO
• Promotes social justice, labour peace, workplace democracy
• Promotes Orderly Collective Bargaining

Specific Protection:
The LRA protects trade unions, employers and employers organisations as
follows:
• Everyone has the right to form or join a trade union, however the
activities of such membership is subject to the Constitution of the trade
union
• Every member of the trade union may also stand for election and be
appointed as union representative or officer
• Employer cannot discriminate against an employee due to his
membership, and if he is an applicant for a job, the employer may not
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force the employee not to be a member, or to give up his membership, or


prejudice an employee due to his membership.
• No one may give an employee, or offer him an incentive to join a trade
union or exercise any of his rights hereof.
• Every trade union can:
o Form its own Constitution
o Hold elections
o Organize and plan activities
o Join federations
o Associate with International Organisations.

NB: Any employee which is dismissed due to his association with a trade union
can claim for Automatically Unfair Dismissal.

EXTENSION OF FREEDOM OF ASSOCIATION TO WORKERS EXCLUDED


FROM THE PROTECTION OF THE LRA
The CC has found that although uniformed members of the SA Defence Force,
Secret Service and Intelligence Service are excluded from the protection of the
LRA, they can claim the right to freedom of association under S23 of the
Constitution – however, non-uniformed members of the Defence Force are
public servants and fall under the LRA.

FREEDOM OF ASSOCIATION AND SENIOR MANAGERS


Managerial employees have limited freedom of association: They must be
cautious to balance their right to freedom of association with their common law
fiduciary duty to act in good faith towards their employers. If a senior manager
were to divulge information which he acquired as a result of his position, to the
trade union, the employer will be entitled to take disciplinary action against
him.

TRADE UNIONS, EMPLOYERS' ORGANISATIONS AND FEDERATIONS OF


TRADE UNIONS OR EMPLOYERS' ORGANISATIONS
Trade unions and employers' organisations may join together in order to
strengthen their position, particularly when affecting the political processes in
society via the joint undertaking of research, the formulation of joint strategies
and the lobbying of political role players (and through representation on bodies
such as NEDLAC).

EMPLOYERS ORGANISATIONS:
The same rules which apply to trade unions and their members, apply to
employers organisations. Rights of members organisations:
• Determine its constitution and rules
• Hold elections
• Organize activities
• Join federations
• Associate with International Organisations.

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EXCEPTION TO FREEDOM OF ASSOCIATION – INFRINGEMENTS ALLOWED


The Constitution allows for the conclusion of ‘agency-shop’ and ‘closed-shop’
agreements which infringe on an employee’s right to freedom of association.
The Constitution does, however, limit these agreements by requiring that they
must:-

1. be contained in a collective agreement, and


2. comply with the general limitations clause of the Constitution (S36(1)).

RESOLUTION OF DISPUTES ABOUT FREEDOM OF ASSOCIATION


1. Disputes about the interpretation or application of the right to freedom of
association are referred to a bargaining or statutory council, or to the CCMA
(if no council exists) for conciliation.
2. If the dispute remains unresolved, it should be referred to the Labour Court
for adjudication (unless the parties agree to arbitration).

ILO CONVENTION:
The two most important ILO (International Labour Organisations) South Africa
signed in:
• Convention 87²² in 1996 - guarantees all employers and workers,
including supervisors, the right to freely establish and join organisations
of their own choice, subject only to the rules of the organization.
• Convention 98²² in 1996 deals with the right to organize and bargain
collectively. This Convention protects workers against acts of
discrimination and victimization by their employers on account of their
trade union membership/activities. The Convention also protects unions
and employers organisations against any acts of interference by each
other or each other’s agents.

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ORGANISATIONAL RIGHTS

The LRA grants organisational rights to registered trade unions for the purpose
of making it possible for trade unions to function more effectively and to build
support at the workplace by establishing a sound collective bargaining
relationship with an employer or employers’ organisation.

Only a registered trade union may exercise organisational rights in terms of the
LRA.

ORGANISATIONAL RIGHTS ITO THE LRA

S12 LRA: The right of access to the premises of the employer

The purpose of this right is to allow the union to access to the employer’s
premises to
- recruit new members, to communicate with existing members and to serve
the interests of members;
- hold meetings with employees at the workplace (outside working hours); and
- let members vote at the employer’s premises in union elections or ballots.

S13 LRA: The right to have trade union membership fees deducted by way
of a stop order

- Authorisation to implement stop orders must be given by the employees, in


writing;
- The employer should start with deductions as soon as possible and pay the
money over to the union no later than the 15th day of the month;
- An employee may revoke his stop order authorisation by giving the employer
and the union written notice to this effect.

S14 LRA: The right to elect trade union representatives (shop stewards)

- The number of shop stewards to be elected depends upon the size of the
workforce: the number of shop stewards increases on a sliding scale in
accordance with the number of union members who are employed in the
particular workplace.
- Shop stewards have the right to assist and represent employees, and monitor
the employer’s compliance with the law.
- Shop stewards are entitled to reasonable time off with pay during working
hours to perform union functions.

Shop stewards are employed by the employer, not the union.

Trade union representative’s vs trade union officials

• Officials = employees of the trade union who perform various duties for the
union as employees;
• Representatives = employees of the employer; but also represent the union in
the workplace in which they (the representatives) are employed.
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S15 LRA: The right of shop stewards (office bearers) to get time off for
trade union activities

Shop stewards are entitled to paid leave to perform their functions on behalf of
the union. (Details are normally arranged between the employer and the union).

S16 LRA: The right to disclosure of information

Only relevant information must be disclosed – ie, information that will allow
shop stewards to perform union functions effectively and engage in collective
bargaining. The employer is not required to disclose the following information

1) information which is not relevant to the issue(s) under discussion;


2) information which is not available,
3) information is legally privileged;
4) information that could harm the employer’s business interests if disclosed,
5) information which is private personal information relating to an employee
(unless the employee has consented to disclosure of such information).

Dispute resolution in respect of disclosure of information

1. Dispute about disclosure of information


2. Either party may refer the dispute to the CCMA for conciliation
3. If conciliation is successful, the matter is resolved.
4. If conciliation is unsuccessful, either party may refer the dispute to the
CCMA for arbitration.
5. Commissioner makes a binding award by balancing the employer’s right to
privacy against the interests of the union for sound collective bargaining.

LEVELS OF REPRESENTATIVITY
Whether or not a trade union is entitled to organisational rights depends on the
level of representativity of the trade union in the workplace.

Majority representation (union represents 51% or more of all the employees in


the workplace) = entitled to all 5 organisational rights.

Sufficient representation (union represents less than the majority of


employees in the workplace - sufficiently representative is not defined, but the
LRA gives guidelines of approximately 30%) = entitled to S12: access to the
workplace; S13: membership fees deducted from wages, and S15: shop
stewards get leave for trade union activities.

Union is a member of a bargaining council = automatically entitled to S12:


access to the workplace, and S13: membership fees deducted from wages.

Minority union = may enforce rights through collective bargaining and


industrial action (two or more unions may also act jointly to acquire rights).
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ACQUISITION OF ORGANISATIONAL RIGHTS

In terms of a collective agreement


The LRA allows for a registered trade union and an employer/employers’
organisation to conclude a collective agreement that will regulate organisational
rights. (Even if the union is not representative, it could acquire organisational
rights by concluding a collective agreement with the employer/employers’
organisation).

Membership of a bargaining council


A registered trade union that is party to a bargaining council automatically
acquires the right of access to the premises of the employer (S12) and the right
to have trade union subscriptions deducted by stop orders (S13), in respect of
all workplaces falling within the jurisdiction of the bargaining council,
irrespective of whether or not it is sufficiently representative.

Through strike action


Any trade union may strike in support of a demand for organisational rights,
even if the union is a minority union or does not have the required level or
representativity.

The S21 procedure:


1. The registered trade union must notify the employer, in writing, that it seeks
to exercise organisational rights. This notice must be accompanied by a
certified copy of the union’s registration certificate, and must contain the
following information:
- the workplace in which the union seeks to exercise the rights,
- the representivity of the trade union in that workplace,
- the rights that the trade union wants to exercise, and
- the manner in which the trade union wants to exercise those rights.

2. The employer and trade union must meet, within 30 days of the notice, and
must attempt to conclude a collective agreement.

3. If the parties fail to conclude a collective agreement, either party may refer
the matter, in writing, to the CCMA for conciliation.

4. If conciliation fails

a) The union may give notice of its intention to strike or the employer may
give notice of its intention to embark on a lock-out. (If either party gives
such notice, that party may not refer the dispute to arbitration for a
period of 12 months from the notice).

(A union may not strike in support of a demand for disclosure of


information)

OR
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b) Either party may request that the dispute be arbitrated. The arbitration
award will be binding on the parties. According the Amendment Act, an
arbitrator’s award is binding on employers, clients of TES, and any
person other than the employer who controls access to the workplace if
the person has been given an opportunity to participate in such
arbitration proceedings.

In order to make a decision, the Commissioner will determine the


representativeness of the union and the manner in which rights are to be
exercised. The Commissioner may also consider an application for the
withdrawal of rights, and the relevancy and confidentiality of any of the
information.

(If an employer claims that a union is no longer representative, it may


apply to the CCMA for the withdrawal of any of the organisational rights
previously granted to such union.)

In determine the representivity of the union, the Commissioner may make


any necessary enquiries, and where appropriate, conduct a ballot of the
relevant employees, and take into account any other relevant information.
The employer must cooperate with the Commissioner and make available
any information and facilities that are reasonably necessary for this
purpose.

The Commissioner, in making a decision,

- must seek to minimize the proliferation of trade union representation


in a single workplace, and where possible, encourage a system of
representative trade union in a workplace;

- must seek to minimize the financial and administrative burden of


requiring an employer to grant organisational rights to more than one
registered union;

- must consider the


§ nature of the workplace,
§ the nature of the organisational rights that the registered trade
union seeks to exercise,
§ the nature of the sector in which the workplace is situated, and
§ the organisational history at the workplace or any other workplace
of the employer
§ Composition – looking at employees employed by TES, fixed-term
contracts, part-time employees, or other non-standard employees.

- may withdraw any of the organisational rights, once conferred, which


are exercised by any other registered trade union in respect of that
workplace, if that other union has ceased to be a representative union.

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- May grant certain rights only available to majority representative trade


unions, to a non-majority trade union. This is governed by S21 of the
Amendment Act but only applies if:
§ No majority trade union in the workplace exists
§ The non-majority union already has the rights to access the
workplace, membership fees deducted, leave for union activities.

- May in arbitration, grant to registered trade unions:


§ Access to the workplace
§ Deduction of membership fees
§ Leave for trade union representatives

NB: The employer must make available, all facilities to the commissioner
reasonably necessary to obtain organizational rights.

If the trade union is no longer a representative trade union, the employer may
approach the CCMA to withdraw the rights previously granted.

NB: If an employee is appointed by a TES and part of a trade union, that union
may exercise the rights of the employee at the workplace of that employee.

THE UNION AND ITS MEMBERS:


The members of the union and the relationship they have with the union is
governed by the constitution of the union, which governs the activities,
procedures and rules.

In FAWU V Ngcobo and another the SCA (confirmed by the Constitutional Court)
held that the purpose of a trade union is to protect its members. The trade
union was liable for damages when it failed to perform this duty.

The constitution must:


• Show the trade union is not established for gain
• Have no provision which discriminates against members
• Show the procedures for:
o Membership qualification
o Termination/removal of members
o Fees and payments
o Procedure for decisions

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COLLECTIVE BARGAINING

Collective bargaining is not defined in the Constitution or the LRA, but it can be
described as a process through which employers or employers’ organisations
and trade unions negotiate and bargain about terms and conditions of
employment and matters of mutual interest.

Collective bargaining assumes a willingness by the parties to listen to and


consider representations, and to abandon their own fixed positions where
possible, in order to find common ground. If this is successful, they will then
conclude a collective agreement. If unsuccessful – options available to trade
unions are, for example, strike action (the strike action or any other decision
taken, must comply with the LRA).

NB: Don’t confused Bargaining Council with Collective Bargaining!

DUTY TO BARGAIN
The Constitution and the LRA do not place a duty on the parties to bargain with
each other. They also do not regulate what employers and trade unions may or
may not do during the bargaining process (ie the tactics that they use).

The LRA does, however, support the role of collective bargaining as a


mechanism for regulating terms and conditions of employment and resolving
disputes. The LRA encourages and promote collective bargaining by:
o protecting the right of employees to form, join and participate in the activities
of a trade union;
o enabling trade unions to obtain organisational rights;
o permitting employees to strike in an attempt to force an employer to
negotiate with the trade union;
o regulating the legal status and enforceability of the product of collective
bargaining (collective agreements), making collective bargaining more
effective;
o making provision for closed-shop and agency-shop agreements, and
o granting the parties the right to establish bargaining institutions.

REFUSAL TO BARGAIN
If an employer refuses to bargain with a trade union, the LRA allows for the
employees to embark on strike action to persuade the employer to bargain: A
refusal to bargain includes:

- the employer’s refusal to recognise a trade union as a bargaining agent;


- the employer’s refusal to establish a bargaining council;
- the employer’s withdrawal of recognition of a collective bargaining agent;
- the employer’s resignation as a party to a bargaining council, and
- the employer’s disputing appropriate bargaining units, levels and topics.

Disputes regarding a refusal to bargain


1. Dispute arises
2. Referral to the CCMA for conciliation
3. Referral to CCMA for mandatory advisory arbitration
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4. Award made, which provides guidance only, and is not binding on the
parties.

BARGAINING AGENTS: THE PARTIES TO COLLECTIVE BARGAINING

Collective bargaining is performed by bargaining agents = trade unions,


employers and employers’ organisations. To engage in collective bargaining, the
trade union should be recognized by the employer.

Only trade unions can engage in collective bargaining on behalf of employees;


an individual employee cannot. A single employer may, however, engage in
collective bargaining.

A trade union “is as an association of employees whose principal purpose is to


regulate the relations between employers/employers’ organisations and
employees.” (Only employees may be members of a trade union, job-seekers and
ex-employees may not).

An employer’s organization “any number of employers associated together for


the purpose, whether by itself or with other purposes, of regulating relations
between employers and employers or the trade union.

REGISTRATION
The LRA does not compel trade unions and employers organisations to register,
but encourages registration by granting most of the rights set out in the LRA
only to registered unions:

Only registered trade unions may:


- acquire and exercise organisational rights,
- conclude collective agreements which are enforceable under the LRA,
- be a member of a bargaining council, statutory council or workplace forum,
- conclude closed-shop and agency-shop agreements,
- authorise a picket, and
- represent members at CCMA proceedings.

A specific procedure must be followed when registering a trade union:


- the name must not be confused with another trade union
- must create a constitution
- have an address in South Africa
- no influence by the employer

Once registered the trade union becomes juristic person with a separate legal
personality.

(Registration is not a prerequisite for protected strike action).

STATUTORY BARGAINING COUNCILS:


These are created by the LRA and are created together with the bargaining
councils mentioned above. Refusal to form a council can result in the members
of the trade union striking.

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This may be established by a representative trade union (which is registered, or


two trade unions representing more 30% of the employees employed in that
sector) or employer’s organization (which is registered and represents at least
30% of employees in the sector), where there is no bargaining council
registered.

Registering a Statutory Council and the powers of a Statutory Council is the


same as that of a Bargaining Council.

BARGAINING COUNCILS:
Registered trade unions and employers organisations can establish bargaining
councils for a specific sector or area. They will have to create a constitution and
register the council, giving the council jurisdiction in the area.
The state may only be a party to a council if it is an employer within that area
or sector.

Constitution of a Bargaining Council


Governed by S30 of the LRA:
- appoint representatives
- representation
- removal and replacement of representatives
- rules for meetings
- decision making processes
- exemption from collective agreements
- changing the constitution
- winding up of the council

Registration of Bargaining Council


The parties must apply to the Registrar of Labour Relations:
- Registration form
- Proposed constitution
- Any other information required

The Registrar will publish a notice in the Government Gazette and send the
notice to NEDLAC, giving the public 30 days to object.

An objection can be raised on the following grounds:


- Provisions of the LRA not complied with
- Area/sector not appropriate
- Not sufficient representivity

Thereafter the applicant has 14 days to respond and send the response to the
Registrar, who sends same to NEDLAC.

Within 90 days thereafter, NEDLAC:


- Consider appropriateness of sector
- Demarcate proper sector
- Report to the registrar in writing

If the above fails, the MoL will make the decision.


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If the application is therefore successful, the council is registered, if it is


unsuccessful, the Registrar must provide written reason.

Powers:

- Conclude collective agreements


- Enforce collective agreements
- Resolve labour disputes
- Prevent labour disputes
- Govern training and education schemes
- Govern pension/provident/medical aid/holiday/unemployment/sick
pay/unemployment
- Govern proposals by NEDLAC
- Govern collective agreement issues not considered by industrial action

COLLECTIVE AGREEMENTS
The purpose of collective bargaining between an employer/employers’
organisation and a trade union is to reach agreement on terms and conditions
of employment and matters of mutual interest and to formalise their
relationship in a collective agreement. (A collective agreement regulates the
rights and duties of the parties, as well as the terms of conditions of
employment of employees).

THE DEFINITION OF A COLLECTIVE AGREEMENT


S213 of the LRA defines a collective agreement as ‘a written agreement
concerning terms and conditions of employment or any other matter of mutual
interest concluded by one or more registered trade unions, on the one hand
and, on the other hand –

(a) one or more employers;


(b) one or more registered employers’ organisations; or,
(c) one or more employers and one or more registered employers’
organisations.’

Elements of a collective agreement:


1. a collective agreement must be in writing (but does not have to be signed by
the parties, or even be contained in one document);
2. only a registered trade union can be a party to a collective agreement, and
3. a collective agreement must regulate terms and conditions of employment or
any other matter of mutual interest between a trade union and the
employer/employers’ organisation.

In Chamber of Mines v AMCU, AMCU argued that the extension of the collective
agreement to employees who are not members of the trade union is
unconstitutional, they argued that this violates the right to engage in collective
bargaining. However the labour court held that it was not unconstitutional
since it is a justifiable limitation to engage in collective bargaining and to strike.

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AGENCY SHOP AND CLOSED SHOP AGREEMENTS

An agency-shop agreement is

• a collective agreement

• which is concluded by a majority union and an employer/employer’s


organisation;

• in terms of which the employer is required to deduct an agreed agency fee


from the wages of the employees who are identified in the agreement, subject
to the following:-

- the employer may only deduct the agency fees from wages of employees
who are non-union members and who are eligible for membership;

- the fee payable by non-members may not be more than the subscription
fee payable by the members of the union;

- the agency fees must be paid over to a separate account and may be used
only for the benefit of all employees at the workplace;

- the agency fees may not be used for political purposes;

- the agency fees may not be used for any purpose other than advancing or
protecting the socio-economic interests of employees;

- the employer may deduct the agency fees from the wages of employees
without authorisation, and

- conscientious objectors to the policies of the union (on moral or religious


grounds) must still pay the fee, which must be paid to a fund administered
by the Department of Labour.

Here, the employer agrees, in the collective agreement to deduct the agency fees
from the wages of certain employees who are not members of the trade union
that entered into the agency shop agreement, but they are eligible for
membership of this union.

A closed-shop agreement is

• a collective agreement

• which is concluded by a majority union and an employer/employer’s


organisation;

- the employees to be covered by the agreement must hold a ballot before a


closed-shop agreement is concluded and a two-thirds of the employees
who vote, must vote in favour of the agreement;

- the union subscription fees may not be used for political purposes;
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- the union subscriptions may not be used for any purpose other than
advancing or protecting the socio-economic interests of employees;

- it is not unfair to dismiss an employee for refusing to join a union which is


a party to a closed-shop agreement, or who is refused union membership,
has been expelled from such union, provided that the refusal or expulsion
is in accordance with the union’s constitution and the reason therefore is
fair;

- employees who are already employed when the closed-shop agreement


comes into effect, as well as conscientious objectors, may not be dismissed
for refusing to join the union which is a party to the closed-shop
agreement;

- an employee may not be required to be a member of the union before


commencing employment; only post-entry closed shop agreements are
allowed in SA, not pre-entry closed-shop agreements are.

- closed shop agreements may be terminated if a majority of the employees


vote for its termination;

Agency Shop vs Closed Shop

• In the agency shop agreement, employees are not compelled to be, or to


become, members of the union, but an agency fee is deducted from their
wages.
• In the case of a closed shop agreement, all employees covered by the
collective agreement must be, or must become, members of the union.

Both agency shop and closed shop agreements are subject to agreement
between employers and trade unions, and an employer is not obliged to consent
to such agreement. A dispute about an employer's refusal to agree to an agency
or a closed shop agreement will amount to a dispute of interest which, once it
has been referred to conciliation and failed, may become the reason for a strike
and lockout.

A closed shop agreement infringes on an employee's right to freedom of


association, because he could lose his job, for example, if he does not join the
union or is expelled from the union. A closed shop dismissal is, in actual fact, a
possible fourth ground for a fair dismissal. After conciliation, the Labour Court
retains jurisdiction to adjudicate on the fairness of such a dismissal.

NB: Disputes regarding ASA/CSA and the interpretation of the Agreements, can
be referred to the CCMA for conciliation, failure thereof can lead to Arbitration.
A bargaining council does not have jurisdiction over these matters.

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BINDING EFFECT OF A COLLECTIVE AGREEMENT

A collective agreement will bind:

1. the parties to the agreement;

2. each party to the agreement and the members of every other party to the
agreement insofar as the provisions are applicable to them

3. members of a registered trade union and employers who are members of a


registered employers’ organisation that are party to the collective agreement
if it regulates –
- terms of conditions of employment,
- the conduct of the employer in relation to their employees or the conduct
of the employees in relation to their employer

4. employees who are not members of the registered trade union(s) party to the
agreement, if –
- the employees are identified in the agreement,
- the agreement expressly binds the employees, and
- the trade union(s) represent the majority of all the employees employed
in the workplace.

A collective agreement varies any contract of employment between an employee


and an employer if they are both bound by the collective agreement. This
means that the collective agreement becomes part of every individual
employment contract of those employees who are bound by the collective
agreement

Collective Agreements and Bargaining Councils:


Collective agreements concluded by Bargaining Councils are based on:

- Parties to the bargaining council who are also parties to the collective
agreement: this collective agreement is binding on a union and
employer’s organization who are also parties to the bargaining council
who were involved in drafting the collective agreement and their
members.

- Parties to the council who are not parties to the agreement: parties who
are not parties to the agreement may be bound due to the provision
provided for in the constitution of the council.

- Parties who are not members of the council and not parties to the
agreement: if the parties fall within the sector and area jurisdiction of
such council may be bound by the council’s collective agreement.

Extension of Bargaining Council’s Agreements to Non-Parties:


S32 states that non-parties may be bound by the collective agreement of the
bargaining council if it’s within the registered scope, therefore it is binding on
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employers and employees to whom it’s extended even though they are not
members. However, to make this extension valid, the following procedures must
be followed:

• Extension must be authorized by the MoL provided one/more of the


trade unions that represent the majority of unions, being a party to the
bargaining council, or employer’s organization whose members employ
the majority of all employees, vote in favour of such extension.
• Request must be in writing
• MoL must publish the request in the Government Gazette within 60
days.
• The notice must specific date and time the extension will come into
effect.

THE ESTABLISHMENT OF BARGAINING COUNCILS


There are two requirements for the establishment of a bargaining council:

1. The parties must adopt a constitution (which presupposes that the parties
agree to establish a council and agree on the content of the constitution).
2. An application must be made for registration (if the application is successful,
the council is registered).

PLACES AND LEVELS OF BARGAINING


Collective bargaining may take place at the following levels:

- plant level where bargaining is


-
- limited to a single workplace and can take place at the level of an individual
or single factory in respect of a specified category of employees.

- enterprise level where the operations of one employer are spread across
different workplaces and bargaining takes place with reference to all the
different workplaces that constitute the enterprise;

- industry (sector) level where one or more trade unions bargain with one or
more employer/employers’ organisations about terms and conditions for a
whole industry (an industry is a number of different employers, companies or
firms which are active in the same economic sphere). Most of this industry
bargaining takes place within bargaining councils, or

- a combination of the above (collective bargaining can take place at more than
one of the above levels simultaneously.)

The usual combination is between industry level bargaining, where minimum


terms and conditions are agreed upon for the whole industry, and plant or
enterprise level bargaining, where actual terms and conditions are negotiated.

Centralised bargaining = at industry level, where the outcome of bargaining is


not limited to the place of bargaining, but affects a large number of employers
and employees not directly involved in the bargaining process. This then is for
the benefit of employees across an entire sector.
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Decentralised bargaining = where the outcome of bargaining is limited to the


place of bargaining, typically at plant or enterprise level and is limited to the
trade union/employer’s organization’s workplace.

INDUSTRY-LEVEL BARGAINING AND THE IMPORTANT ROLE OF


BARGAINING COUNCILS
S28 LRA: A bargaining council has three main functions:

1. to conclude collective agreements;


2. to enforce those collective agreements, and
3. to prevent and resolve labour disputes.

Membership of a bargaining council automatically gives the trade union a right


to two organisational rights in the LRA (S12 access & S13 stop-order facilities).

Collective bargaining is not the only function of bargaining and councils. One of
the most important of the other functions of these institutions is dispute
resolution.

DISPUTE RESOULTIONS FOR COLLECTIVE AGREEMENTS:


S24 of LRA states that every collective agreements (not including a CSA/ASA)
must contain its own dispute resolution. If no resolution exists, if the procedure
is not operative, or the parties frustrate the process, it can be referred to the
CCMA.
• Parties must first conciliate
• If conciliation is unsuccessful, arbitrate

A dispute relating to the interpretation or application of a collective agreement


may be resolved through strike or lockout action.

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Disputes that the LRA requires a bargaining council to resolve

Type of dispute Bargaining Council jurisdiction


Disputes about freedom of association A BC only can conciliate these disputes,
failing which they should be referred to the
LC for adjudication
Disputes of interest in an essential service A BC can conciliate and arbitrate these
disputes
Disputes about severance pay A BC can conciliate and arbitrate these
disputes
Disputes about unfair labour practices A BC can conciliate these disputes
provided that they do not relate to
discrimination, which disputes must be
referred to the CCMA for conciliation,
failing which they must go to the LC for
adjudication
Disputes that may lead to a strike or lock- A BC only can conciliate these disputes
out
Dismissal disputes, if the reason is A BC only can conciliate these disputes

1. based on operational requirements,


2. for participating in an unprotected
strike,
3. connected to a closed-shop agreement,
or
4. automatically unfair
Disputes based on misconduct A BC may conciliate and arbitrate these
disputes by way of the con-arb procedure

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WORKPLACE FORUMS

The purpose of a workplace forum is to encourage collective bargaining, by


encouraging workers’ participation in joint decision-making at the workplace.
These forums generally deal with non-wage related issues such as
restructuring, introduction of new technology, new work methods, etc.

Trade union vs workplace forum

A trade union is a juristic body which deals with wage related issues and which
may embark on industrial action.

A workplace forum is not a juristic person. It deals non wage related issues
and may not embark on industrial action.

All employees, other than senior managerial employees, and including non-
union members, may be members of a workplace forum. Employee in this
instance is defined as “any person who is employed in a workplace, except a
senior managerial employees whose contract of employment or status confers
the authority to do any of the following in the workplace:
• represent the employer in dealing in the workplace forum
• determine policy and take decision on behalf of the employer that may be
in conflict with the representation of employees of the workplace.

The establishment of a workplace forum


A workplace forum may be established
- only by a registered trade union, which represents the majority of all
employees
- in any workplace of employers with more than 100 employees,
- through a collective agreement or
- through the intervention of the CCMA.
- By way of collective agreement:
• CCMA will, upon all the requirements being met, appoint a
commissioner to assist the parties
• Commissioner convenes a meeting with the applicant, employer and
registered trade unions
• If collective agreement concluded, the provisions of the LRA will not
apply, only that of the collective agreement.

Establishment of a Workplace Forum if no Collective Agreement is


Concluded:
- Commissioner must meet with the applicant, employer and registered trade
unions to facilitate an agreement between them on the provisions of the
constitution of the workplace forum
- If there’s no agreement based on the provisions of the constitution, an
agreement is then formed on the basis of the LRA.
- If forum is then established, the commissioner sets the date for election of
members, and appoint an election officer.

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Meetings of Workplace Forums:


- Workplace forums must meet regularly
- The employer must meet with the workplace forum regularly (unless the
constitution provides otherwise)
- The workplace forum must meet with the employees regularly, reporting
on activities and other matters needed.
- Must be held during working hours, at a place and time agreed to by the
forum and the employer, without loss of pay of the employees.

VOLUNTARY AND COMPULSORY STRUCTURES:

A voluntary structure is a body which is set up by agreement between an


employer and the trade union in which employees will be able to participate in
managerial decision-making. This allows the parties to model their own
structures by agreement.

A compulsory system is a body which the law compels an employer to establish


a structure. Such compulsory structure ensures that employers have to make
constructive efforts to participate within it.

The LRA provides for a structure that is neither compulsory nor entirely
voluntary, by emphasising the primacy of a collective agreement to establish a
workplace forum. A statutory model may be imposed by the CCMA only if the
parties are not able to reach consensus on the establishment of a workplace
forum.

The primacy of collective agreements extends beyond the formation of a


workplace forum and parties may vary the subject matter for consultation and
joint decision-making in terms of a collective agreement.

Employers and unions are entitled to conclude other agreements to establish a


body similar to a workplace forum through which communication between the
employer and employee can take place or in which participation in managerial
decision making is made possible outside the ambit of the Act.

A forum must meet regularly and its functions are to consult on certain matters
and to have joint decision-making on other matters.

What is consultation?

Consultation in terms of S85 LRA involves more than simply affording the
workplace forum an opportunity to take part in a discussion about a proposal,
but to reach consensus with the employer. When an employer wants to
introduce a proposal concerning a matter which the forum is entitled to be
consulted about in terms of the LRA, consultation must take place before the
employer implements any proposal.

Consultation means that the employer:

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1. allows the forum to make representations and to advance alternative


proposals, and
2. consider and respond to these and, if the employer disagrees with them, that
it must state the reasons for disagreeing

If the employer and the forum do not reach consensus, the employer must use
any agreed procedure to resolve differences, before implementing the employers
proposal.

Forum Functions:
- promote interests of employees
- enhance efficiency
- consult on matters
- jointly making decisions on certain matters

JOINT DECISION-MAKING

Joint decision-making requires the employer to consult and reach consensus


with a workplace forum.

Matters for joint decision-making are matters which cannot be regulated by a


collective agreement, for example, matters relating to

1. disciplinary codes and procedures,


2. the proper regulation of the workplace (except for work-related performance),
3. measures designed to protect and advance persons disadvantaged by unfair
discrimination, and
4. changes by employer-representatives on boards of employer-controlled
schemes with regard to social benefits.

A representative union and the employer may enter into a collective agreement
which will grant the forum joint decision-making in respect of further matters,
or removing matters.

An employer is required to disclose all relevant information that will allow the
forum to participate in effective consultation and joint decision-making,
however, the employer is not obliged to disclose information which is irrelevant,
privileged, confidential, the employer may not disclose in terms of a law or court
order, or private personal information of an employee.

Matters for consultation

Unless regulated by a collective agreement, proposals relating to the following


are matters for consultation, namely:-

1. restructuring the workplace (for example, the introduction of new


technology and new work methods),
2. changes in the organisation of work,
3. total or partial plant closure,
4. mergers and transfers of ownership insofar as they have an impact on the
employees,
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5. the retrenchment of employees,


6. exemption from any collective agreement or law,
7. job grading,
8. criteria for merit increases or the payment of discretionary bonuses,
9. education and training,
10. product development plans, and
11. export promotion.

A bargaining councilor, a union and an employer may conclude a collective


agreement which will grant a forum the right to be consulted about additional
matters that fall within the council’s registered scope.

Organisational Rights of Workplace Forums:


An employer must:
- allow members time off to perform their duties
- provide facilities
- provide designation of full-time members of the forum if there are more
than 1000 employees is such a workplace
- allow office bearers or officials of trade unions to attend meetings.

DISPUTE RESOLUTION FOR WORKPLACE FORUMS:


If there is no collective agreement, regarding disputes in interpretation and
application of the forum:
- refer dispute to CCMA
- in writing
- CCMA attempts to resolve the dispute through conciliation
- If conciliation fails, any party to dispute can request it’ resolved through
arbitration

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INDUSTRIAL ACTION

STRIKES: to remedy a grievance or resolve any matter of mutual interest


between employers and employees.

LOCK-OUT: to compel employees to accept a demand in respect of any matter


of mutual interest between an employer and employees.

SECONDARY STRIKES: to strike in support of another (primary) strike in order


to put pressure on the primary employer to accede to the demands of its
striking employees.

PICKET: to peacefully demonstrate support for any protected strike or


opposition against any lock-out.

PROTEST ACTION: to promote or defend the socio-economic interests of


workers.

REQUIREMENTS/HURDLES FOR A PROTECTED STRIKE/LOCK-OUT

No right is absolute and the LRA which accepts that the right to strike and the
right to recourse to a lockout may be limited in the interest of employers and
employees and in the public interest.

1. The action undertaken must comply with the definition of a strike or lock-
out.

2. The procedural requirements prescribed by S64 LRA must be complied with.


Procedural limitations refer to those instances where the strike or lockout is
not prohibited, but where the strike or lockout will only be protected if
certain procedural requirements have been met.

3. The action must not be prohibited by S65 LRA.


Substantive limitations refer to instances where a strike or a lockout is
absolutely prohibited because of the parties involved and the nature of the
services rendered by the parties. The restrictions therefore focus on the
nature of the dispute and whether the dispute allows industrial action.

DEFINITION OF A STRIKE

Section 213 of the LRA defines a strike as ‘the partial or complete concerted
refusal to work, or the retardation or obstruction of work, by persons who are
or have been employed by the same employer or by different employers, for the
purposes of remedying a grievance or resolving a dispute in respect of any
matter of mutual interest between employer and employee, and every reference
to ‘work’ in this definition includes overtime work, whether it is voluntary or
compulsory.’

To qualify as a strike, the following three elements must be present,


simultaneously:-
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1. A refusal to work (a complete or partial refusal, obstruction or retardation of


work) NB: Under normal circumstances, refusal to work amounts to
misconduct.

2. A concerted refusal by persons (employed by the same or different


employers)

3. Refusal for a specific purpose (of remedying a grievance or resolving a


dispute in respect of any matter of mutual interest between the employer
and employees)

The first element: Refusal to work

The refusal to work must be

- in relation to work which the employees are contractually obliged to perform;


and
- not contrary to the law or a collective agreement

The refusal to work does not necessarily require a complete stop of work or
activities - a partial work stoppage is sufficient. The refusal may be

- partial (where employees only perform some of their duties/ only work during
certain hours)
- complete (where employees do not perform any of their duties)
- a retardation (where employees work, but at a reduced pace – go-slow; or
where the employees perform their duties strictly in accordance wit their
contracts – work-to-rule), or
- an obstruction (where employees disturb production through their actions).

Overtime
A refusal to work overtime will also constitute a strike, whether the overtime is
voluntary or compulsory, but not overtime work which amounts to a
contravention of the BCEA.

In SA Breweries Ltd v Food & Allied Workers Union & Others: the SA
negotiations between the employer and union reached deadlock and the union's
members embarked in an overtime ban. The performance of overtime was a
voluntary matter, and the employees had previously worked overtime when
requested to do so. The overtime resulted in substantial financial loss to the
employer. The union did not deny that it had instigated the ban and that the
employees had engaged in it with the intention of compelling the employer to
comply with its bargaining demands. The court had to decide whether or not a
non-contractual (voluntary) overtime ban fell within the first element of a strike
and came to the conclusion that it did not constitute a strike in terms of the
previous LRA, 1956. Had this case been brought after the promulgation of the
LRA, 1995 the union's actions would have constituted strike action in terms of
the first element of a strike, since overtime bans, whether compulsory or
voluntary are now specifically included in the definition of a strike in the LRA.

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The second element: a concerted or collective action

Although the right to strike is extended to the individual worker by S23 of the
Constitution, this right cannot be exercised individually. For an action to
qualify as a strike, more than one person must combine their efforts - a single
employee cannot strike.

Collective action = acts or omissions undertaken by more than one employee


acting together, who are or have been employed by the same or by different
employers, in order to achieve a common goal.

The collective action must be for a common purpose which binds the strikers
together. If a number of employees go on strike but each of them has a different
reason for striking, it will not amount to collective action.

Therefore, the action must

- be concerted
- by persons, and
- constitute collective action

Strikes, pickets and protest action require collective action.

A pre-strike ballot is not required as a precondition for a protected strike,


however, such ballot may still be important in circumstances where trade union
members refuse to partake in strike action and the union intends to discipline
them.

The third element: the purpose of the strike


The third element of a strike requires that there must be a purpose, and also
that the purpose must fall within the ambit of S213 LRA.

The concerted action or omission and the nature thereof must be for a common
purpose (remedying a grievance or resolving a dispute in respect of any matter
of mutual interest between the employer and the employees).

There must therefore be a grievance or a dispute in respect of a matter of


mutual interest before the action will constitute a strike.

If the collective action by the employees has no purpose, the action will not
constitute a strike and the employees may be dismissed for misconduct
because they are in breach of their employment contracts.

Where there was a purpose for the strike, which has fallen away, ie, the parties
settle the dispute or the employer agrees to the employees’ demand, the strike
terminates and so does its protection.

Matters of mutual interest

The concept ‘matters of mutual interest’ includes matters concerning the terms
and conditions of employment, as well as matters of direct relevance to the
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workplace and the job security of employees, such as disputes about health and
safety issues, the dismissal of workers, and the negotiation of disciplinary,
grievance and retrenchment procedures, and wage increases.

Where the issue can be regulated by a collective agreement (through collective


bargaining), it is usually assumed to be a matter of mutual interest.

Matters of mutual interest must be matters between the employer and the
employee – political issues (refusal to work in protest over the State’s decision
to increase VAT, a demand to reform the Judiciary or the Reserve Bank, or the
contents of proposed legislation) is not a matter of mutual interest between the
employer and the employee. (The demand is against the State).

THE DEFINITION OF A LOCK-OUT

Section 213 of the LRA defines a lock-out as ‘the exclusion by an employer of


employees from the employer’s workplace, for the purpose of compelling the
employees to accept a demand in respect of any matter of mutual interest
between employer and employee, whether or not the employer breaches those
employees’ contracts of employment in the course of or for the purpose of that
exclusion.

The definition consists of two elements, both of which must be present


simultaneously in order to constitute a lock-out:

1. the employer must exclude employees from the workplace, and

2. the exclusion must be for the purpose of compelling employees to accept a


demand in respect of any matter of mutual interest between the employer
and the employees.

The first element: the action taken

Only one form of action – the exclusion of employees from the workplace –
amounts to a lock-out. This usually occurs by the employer simply closing the
workplace entrance and not permitting its employees to access the premises.

This exclusion is normally accompanied by the employer refusing to pay the


employees, which would amount to a breach of contract by the employer,
however, the LRA provides that an employer is not obliged to remunerate an
employee for services that the employee did not render during the protected
strike or protected lock-out (no-work, no-pay principle).
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A lock-out cannot be effected against a single employee – this would amount to


a breach of contract!

The second element: the purpose of the action

The purpose for which the exclusion must take place is to compel employees to
accept a demand in respect of any matter of mutual interest between employer
and employee only.

Offensive and defensive lockouts


An offensive lockout occurs where the employer first decides that he wants to
lock the employees out. (Since the rule of no work no pay applies the employees
will not be able to work and will forfeit their remuneration).

A defensive lock-out is where the employees first decide to go on a strike and in


response to that strike the employer locks them out (Partial strikes (go-slow or
work-to-rule) are very effectual for the employees, in that the employer suffers
harm, but the employees still get paid because they are on the employer's
premises and they are doing their jobs. The best way for the employer to
counter this type of strike action is to institute a defensive lockout).

PROHIBITIONS ON STRIKES AND LOCK-OUTS

The right to strike is not unlimited. S65 states that a strike or lock-out will be
unprotected, in certain circumstances, even where the procedures in S64 have
been followed.

Prohibition in a collective agreement

If the parties to a dispute have previously agreed (in a collective agreement, to


which they are bound) that they will not strike/lock-out over certain issues,
they are not allowed to do so.

The collective agreement must be an agreement defined as such in the LRA and
it binds the parties only for the duration of the collective agreement.

Arbitration is prescribed by an agreement

If a person is bound by an agreement in terms of which the issue in dispute


must be referred to arbitration, a strike or lock-out about the issue will be
prohibited (any agreement, not just collective agreements).

Disputes that must be referred to arbitration or the Labour Court

If either party has a right to refer a dispute to arbitration or to the Labour Court
for adjudication in terms of the LRA, that party may not resort to a strike or
lock-out to resolve the dispute.

TWO EXCEPTIONS
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1) Organiational rights disputes – the employees may choose whether to resort


to a strike or to refer the dispute to arbitration. If they refer the issue to
arbitration, the arbitrator’s decision is final and binding. If they elect to
strike, they lose the right to refer the dispute to arbitration for 12 months.
(Even unions which do not have the required degree of representativity to
acquire organisational rights through arbitration may strike in support of a
demand for such rights)

2) Operational requirements dismissals – employees may strike in opposition to


a large-scale retrenchment by a large employer, where they want to challenge
the fairness of the dismissal. Once the employees elect to strike, they cannot
take the matter of adjudication.

Essential and maintenance services

Employees who are engaged in the provision of essential or maintenance


services are prohibited from striking, as these services are regarded as
important to the employer or society.

S213 LRA: essential services means

a) a service the interruption of which endangers the life, personal safety or


health of the whole or any part of the population;
b) the Parliamentary Service;
c) the South African Police Services.

The following are examples of services which have been designated as essential
services by the Essential Service Committee:
- the regulation and control of air traffic
- the Weather Bureau
- municipal traffic services and policing
- municipal health
- municipal security
- the supply and distribution of water
- the generation, transmission and distribution of power
- fire fighting
- the services required for the functioning of the courts
- correctional services.

The LRA does provide for an exception, where employees engaged in essential
services may strike: the employer and the trade union may conclude a collective
agreement which provides for maintenance of minimum services.

S72 LRA: employers and trade unions can conclude a collective agreement
which provides for the maintenance of certain minimum services in a service
designated as an essential service and the employees in an essential service,
but who do not provide minimum services, may strike or be locked out. The
employees who provide the minimum services will not be able to strike. Once
part of the business has been designated as a maintenance service, the
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employer may not make use of replacement labour during a strike in that part
of the business.

S75(1) LRA: a service is a maintenance service if the interruption of that service


has the effect of material physical destruction to any working area, plant or
machinery.’

NB: There is a difference between a maintenance service and a minimum


service.
A minimum service is a part of an essential service, which is governed by a
collective agreement.
A maintenance service is also governed by a collective agreement but doesn’t
necessarily form part of an essential service.

In terms of the new Amendment Act however, a service designation will not
apply if the majority of employees voted against it.

An award or a collective agreement regulates the issue

No-one may embark on a strike or institute a lock-out if that party is bound by


an arbitration award which regulates the issue since arbitration awards are
final and binding.

If a collective agreement already regulates the issue in dispute, the parties are
bound by that agreement

The issue in dispute is regulated by a determination

A person may not take part in a strike or lock-out if that person is bound by a
determination made by the Department of Labour.

The existence of a dispute

In several decisions, the courts have found that there is an additional


requirement for participation in a protected strike – there must actually be a
dispute in existence.

For example, where a union embarks on a protected strike in support of a


demand that a certain grievance be resolved, and the employer then concedes
these demands and the matter becomes settled, there can no longer be a
dispute and therefore no strike.

Further, if a dispute is not referred to an employer and no deadlock has in fact


been reached on the issue, there can be no dispute in existence.

PROCEDURAL REQUIREMENTS

The following procedural requirements must be complied with for a strike/lock-


out to be protected:-

1. the issue in dispute must be referred for conciliation,


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2. a certificate of outcome must be issued / 30 days must pass from date of


referral to conciliation, and
3. at least 48 hours’ prior written notice must be given to the other party.

The issue in dispute

The LRA defines an issue in dispute as ‘the demand, grievance, or the dispute
that forms the subject matter of the strike or lock-out.

The issue must fall within the definition of a strike or lock-out – it must be a
matter of mutual interest

For a strike or lock-out to be protected, the issue in dispute must first be


referred to a bargaining council (or the CCMA if there is no council).

Referral of the dispute to conciliation

Once the issue in dispute has been referred to a council or the CCMA, the
council or CCMA must attempt to resolve the dispute through conciliation
within 30 days.

Conciliation fails if the issue has not been settled within 30 days from referral
to the council or CCMA, or if a certificate is issued by the council or CCMA
stating that the dispute has not been settled.

Prior notice

Once conciliation has failed, or 30 days have lapsed, at least 48 hours’ written
notice must be given before the commencement of the strike or lock-out.

Where the State is the employer, at least 7 days’ notice must be given.

This notice allows the employees/employer to prepare for the impending strike
or lock-out.

In the case of a proposed strike, notice must be given to the employer unless
the dispute relates to a collective agreement to be concluded in a bargaining or
statutory council, in which case notice must be given to that council. If the
employer is a member of an organisation that is a party to the dispute, notice
must be given to the employers’ organisation.

In the case of a proposed lock-out, notice must be given to any trade union that
is a party to the dispute, or, if there is no such union, to the employees
concerned.

If the dispute relates to a collective agreement to be concluded in a bargaining


or statutory council, notice must be given to the council.

The LRA does not stipulate what information must be contained in the notice, it
only requires that the notice be in writing and must be issued 48 hours before
the intended action.
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WHEN THE PROCEDURES NEED NOT BE COMPLIED WITH

1) The procedures need not be followed if the parties to the dispute are
members of a council and the dispute has been dealt with by that council in
accordance with its constitution;

2) The parties need not comply with the LRA’s procedural requirements if they
are covered by a collective agreement which contains its own procedural
requirements for strikes and lock-outs.

3) If an employer embarks on a lock-out that is not protected in terms of the


LRA, its employees will be able to strike in response to that unprotected lock-
out without complying with the procedures set out in S64, and vice-versa.

4) The procedures need not be followed if the strike takes place after the
employer has unilaterally changed the terms and condition of employment,
and the employed does not rectify this despite prior warning, and

5) In the case of a refusal to bargain dispute, the matter must be referred to


conciliation, and then to advisory arbitration before a notice of strike may be
given.

SECONDARY STRIKES

The definition of a secondary strike


S66(1) of the LRA defines a secondary strike as ‘a strike, or conduct in
contemplation or furtherance of a strike, that is in support of a strike by other
employees against the employer, but does not include a strike in pursuit of a
demand that has been referred to a council if the striking employees, employed
within the registered scope of the council, have a material interest in that
demand.’

A secondary strike (sympathy strike) occurs where employees from a second


employer (the secondary employer) strike in support of a strike by other
employees against their employer (the primary employer). The employees of the
secondary employer are not in dispute with their own employer. They take
action which affects their employer in support of the dispute which the
employees of the primary employer have with their employer.

• A secondary strike involves employees of one employer attempting to place


pressure on another employer.
• S66(1) provides that the definition does not include a strike in pursuit of a
demand that has been referred to a council if the striking employees,
employed within the scope of the council, have a material interest in that
demand.
• Where a strike occurs as a result of a dispute at one branch of an employer,
and then spreads to the other branches of the same employer (in support of
the same dispute), the extension of the strike will constitute the same strike
and not a secondary strike.
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Requirements for a protected secondary strike

1) A secondary strike will only be permitted if the primary strike is protected.

2) The secondary employer must be given 7 days, prior written notice of the
secondary strike.

This period of notice will give the employer the opportunity to exert pressure
on the primary employer to accede to the demands of its strikers.

If the secondary strike forms part of strike action about dismissal for
operational requirements, 14 days’ notice must be given.

3) The nature and extent of the secondary strike must be reasonable in relation
to the possible direct or indirect effect it may have on the business of the
primary employer = proportionality

This requirement ensures that the secondary employer does not suffer
significant harm without the secondary strike having any effect on the primary
employer. The purpose of a secondary strike is to put additional pressure on the
primary employer and the secondary strike is thus based on the assumption
that it will, in some way, be able to affect the outcome of the primary strike.

The Labour Court may consider the ‘proportionality’ of the secondary strike by
weighing up the potential effect of the secondary strike on the primary employer
against the potential effect on the secondary employer. The Labour Court has
held that there must be some nexus or link between the primary and the
secondary employer for the secondary strike to have a possible effect on the
business of the primary employer in such a way as to make the secondary
strike reasonable

Should a secondary employer feel that the requirements for a secondary strike
have not been met, he may approach the Labour Court for an interdict to
prevent or limit the secondary strike.

LEGAL CONSEQUENCES OF PROTECTED STRIKES AND LOCK-OUTS

1. No dismissal (except for misconduct/operational requirements)

2. No breach of contract / delict

3. No interdict

4. No compensation

5. No discrimination

6. No remuneration

Protection against dismissal


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At common law an employer would be entitled to summarily dismiss striking


employees, however, this would undermine the role of strikes in the collective
bargaining process.

The rationale for protecting strikers against dismissal was explained in Black
Allied Workers Union v Prestige Hotels, where the Labour Appeal Court held that
if an employer facing a strike could merely dismiss the strikers from
employment by terminating their employment contracts then the strike would
have little or no purpose. The strike would cease to be functional to collective
bargaining and instead it would be an opportunity for the employer to take
punitive action against the employees concerned.

S67(4) therefore provides that an employer may not dismiss an employee


participating in a protected strike and S187(1)(a) states that if the reason for
dismissal is that the employee participated in or supported a protected strike,
the dismissal would be automatically unfair.

S67(5) limits the rights of the strikers not to be dismissed by providing that
even where employees are participating in or supporting a protected strike, the
employees may still be dismissed for misconduct or on the basis of the
employer’s operational requirements.

Dismissal for misconduct


An employer may dismiss employees who, during a protected strike, commit
acts of misconduct such as assault, intimidation or malicious damage to
property. If the employer wants to dismiss for misconduct, he must ensure that
the dismissal is fair in accordance with the statutory requirements for a fair
dismissal for misconduct.

Dismissal on the basis of operational requirements


Although the primary purpose of a strike is to place economic pressure on an
employer, a strike should not have the effect of jeopardizing the economic
viability of the employer. The LRA therefore permits the employer to dismiss its
employees on the basis of its operational requirements. Here, the employer
would have to comply with S189 LRA – it must comply with the definition, be
the real reason, etc.

Protection against civil liability


A person does not commit a delict or a breach of contract by taking part in a
protected strike or protected lock-out. No civil proceedings may be instituted
against any person because of that person’s participation in a protected strike
or lock-out.

Protection against claims for compensation


An employer may not institute action to recover any loss caused by the strike

Protection against discrimination


An employer may not discriminate against or prejudice employees who are n
strike, for example by offering some advantage to non-striking employees, or by
withdrawing discretionary bonuses from striking employees.

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Payment of remuneration
The common law rule of ‘no work, no pay’ applies to strikes and lock-outs. The
LRA states that an employer is not required to remunerate employees for
services that have not been rendered (during a strike/lock-out).

Remuneration includes benefits afforded to employees such as housing


subsidies and medical aid or provident fund contributions. If the employees’
remuneration includes payment in kind in the form of accommodation, food or
other basic amenities of life, the employer may not stop this payment in kind
during the strike or lock-out if the employees request that it continues. After
the strike or lock-out the employer may recover the monetary value of the
payment in kind from the employees by way of legal proceedings in the Labour
Court.

LEGAL CONSEQUENCES OF UNPROTECTED STRIKES OR LOCK-OUTS:

1. Interdict

2. Employer may claim compensation for loss suffered

3. Dismissal

Interdict
The LC may grant an interdict or order restraining the action

Compensation
The LC may order payment of ‘just and equitable compensation’ for any loss
suffered as a result of the action. It must be proven that there was a loss and
that the loss was caused by the strike/lock-out.

When deciding whether or not to grant compensation, the LC must consider:

- whether attempts were made to comply with S64 & S65;


- the extent of those attempts, and
- whether the action was premeditated,
- whether the action was in response to unjustified conduct by the other party,
- whether there has been compliance with any interdict
- the interests of orderly collective bargaining
- the duration of the action, and
- the financial position of the employer, union or employees.

The dismissal of strikers


Participation in an unprotected strike amounts to misconduct which may
constitute a fair reason for dismissal, however such participation does not
necessarily justify dismissal.

Substantive fairness

The substantive fairness of dismissal in these circumstances must be


determined in the light of the facts of the case, including:
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1) the seriousness of the failure to comply with the LRA

If there is a serious or deliberate failure by a party to comply with the


prescribed procedures for a protected strike or if there is a serious deviation
therefrom, dismissal of strikers might be fair. Minor technical factors such
as non-compliance with the time limits/incorrectly completing forms may be
condoned.

2) any attempts made to comply with the Act

Attempts made to comply with the LRA are also take into account and where
employees genuinely believe that the strike is protected, this may mitigate
against dismissal or where the dispute has been formulated incorrectly. The
onus of justifying the non-compliance rests on the striking employees.

3) whether or not the strike was in response to unjustified conduct by the


employer.

Any unfair conduct by an employer may influence substantive fairness. For


example, where employees strike in response to the employer’s unfair
bargaining tactics or in response to unfair practices against individual
employees

Procedural fairness

1) The employer must make contact with the trade union to discuss the
course of action that it proposes to take.

If the striking employees belong to a union, the employer must make


contact with the union at the earliest opportunity to discuss the course of
action it intends on taking (the dismissal) before dismissing the employees.

The purpose of this is to enable the union to persuade the employer not to
dismissal the employees, and for the employees o return to work.

2) The employer must issue an ultimatum.

The employer must issue an ultimatum to the employees to return to work


before dismissing them.

The purpose of the ultimatum is to convince the employees to return. This


ultimatum must be communicated to the strikers in a medium they
understand.

It must be clear and unambiguous leaving no doubt as to what is expected


of the employee, and the time set for the ultimatum must not be
unreasonable (there must be sufficient time for the employees to consider
the ultimatum and to discuss same with their union).

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If the strikers comply with the ultimatum, the employer cannot take
disciplinary action against them.

Where the employer cannot reasonably be expected to issue an ultimatum,


the employer may dismiss the employees summarily.

THE USE OF REPLACEMENT LABOUR

Employers may use replacement labour in a protected strike, unless a whole or


a part of the business has been designated as a maintenance service.

Employers cannot use replacement labour during a lock-out (offensive) unless


the lock-out is in response to a strike (defensive). This also prevents the
employer from making use of temporary employment services or outside
contractors.

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PICKETING

What is a picket?

A picket is conduct in contemplation or furtherance of a strike and occurs


where striking employees, or supporters, station themselves at or near their
place of work and attempt to persuade other parties such as non-strikers,
customers and suppliers of the employer, not to enter the premises, not to work
there and not to do business with the employer.

The purpose of a picket is to peacefully encourage non-striking employees and


members of the public to oppose a lock-out or to support strikers involved in a
protected strike.

Requirements for protected pickets

For a picket to be protected, it must comply with S69(1) of the LRA:

1) It must be authorised by a registered union.


Unregistered trade unions may not authorise a picket.

The authorisation of a picket must be done in accordance with the union’s


constitution, it must be formal and in writing, and must be accompanied by
a resolution authorising the picket, and must be served on the employer
prior to the commencement of the picket.

2) It must be for the purpose of peacefully demonstrating

A picket must be peaceful. Intimidation and violent conduct will result in


civil and criminal liability.

Therefore, for a picket to be peaceful it must comply with the definition set
out in terms of the LRA.

3) It must be
- in support of any protected strike or
- in opposition to any lock-out

Pickets in support of secondary strikes are also allowed.

The picketers may carry placards, chant slogans, sing and dance. The
picketers may not physically prevent members of the public, including
customers, other employees and service providers from gaining access to or
leaving the employers premises and they may not take any action which is
unlawful.

S69(2): a picket may take place in any place where the public has access but
outside the employer’s premises, or, if the employer consents thereto, on the
employer’s premises. The employer may not unreasonably withhold such
consent.

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NB: The Amendment Act adds that the CCMA may grant that the picket may be
held someplace other than that of the employer if that person had an
opportunity to make representations at the Commission before the rules were
established.

The Code sets out certain factors which should be considered when determining
the reasonableness of an employer’s refusal to allow the picket to take place on
the employer’s premises:-
- the nature of the workplace and its situation,
- the number of employees proposed to take part in the picket on the
employer’s premises, and
- the undertaking by the union to exercise control over the picket.

If the CCMA authorises a picket on the employer’s premises, and the employer
refuses the picketers access, the trade union may refer a dispute to the CCMA
for conciliation and if this fails, to the LC for adjudication.

Picketing rules and conduct

S69 LRA does not regulate rules of conduct in respect of picketing, this must be
agreed upon by the employer and the trade union. If the parties cannot agree,
either party may refer the matter to the CCMA and who will secure an
agreement on the rules for the picket.

Item 6 of the Code contains a number of provisions relating to the manner in


which the picket must be conducted:

• The registered trade union must appoint a convenor, who must be a member
or official of the trade union, to oversee the picket.

• The convener must always have a copy of S69 LRA, the guidelines, any
collective agreement or rules regulating pickets, the resolution, and formal
authorisation of the picket by the trade union.

• The convener must notify the employer, the responsible person appointed in
terms of the Regulation of Gatherings Act, the police and public officials of
the intended picket;

• This notice should contain confirmation that the picket complies with S69 of
the LRA; as well as the name, address and telephone number of the trade
union and the convener; details of the picket, including details of the
employer; the date of commencement of the picket and the location of the
picket.

• On receipt of the notification, the employer must provide the convenor with
the name, address and telephone number of the person appointed by the
employer to represent it in any dealings arising from the picket.

• The registered trade union that has authorised the picket should appoint
marshals to monitor the picket. These marshals should have the telephone
number of the convenor, the trade union officer and any persons appointed
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to oversee the picket in the absence of the convener and they should wear
armbands to identify themselves as marshals.

• The police should not become actively involved in the picket, except to
uphold the law, preserve peace and enforce the law.

LEGAL CONSEQUENCES - Protected picket

- No delict or breach of contract


- No civil claim for damages
- No criminal liability
- No disciplinary action may be taken against employees, unless the picketers
misconduct themselves, for example by threatening or intimidating others to
join the picket.

If either party breaches the picketing rules, the dispute may be referred for
conciliation, and should this fail, for adjudication by the LC.

LEGAL CONSEQUENCES - Unprotected picket


The court may grant an interdict or order to stop a picket that does not comply
with provisions of the Act.

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PROTEST ACTION

The right to protest

Trade unions play an important role in wider society – they take part in, and
influence, debates and policy decisions that impact on society in general.

One of the aims of the LRA is ‘to advance economic development, social justice,
labour peace and the democratisation of the workplace.

S77 of the LRA regulates protest action, and grants employees the right to
participate in protest action where it is instituted to promote or defend the
socio-economic interests of workers, provided that certain requirements are
met. If the requirements are met, the protest action will be protected and
employees participating in such action will be protected in the same way as
employees engaged in protected strike action.

The nature of protest action

S213 LRA, protest action is ‘the partial or complete concerted refusal to work,
or the retardation or obstruction of work, for the purpose of promoting or
defending the socio-economic interests of workers, but not for a purpose
referred to in the definition of a strike’.

The types of action which would constitute protest action are the same as in the
case of a strike, however, the significant difference relates to the purpose of the
action.

What would constitute socio-economic interests is not defined - The Labour


Court has held that educational reform is a socio-economic matter.

Protest action in support of political matters is not authorised by the LRA: It is


one thing to embark on protest action in support of changes to educational
policies or in support for a demand that State pensions be increased; it is
another to embark on such action in an attempt to bring about a change in
government.

Protest action is the successor of “stay-aways” which were used when people
wanted to bring about political change.

Procedural requirements for protected protest action


Due to the fact that protest action can affect the economy negatively, it must be
regulated.

S77 LRA: “Every employee who is not engaged in an essential or maintenance


service has the right to take part in protest action if-

(a) the protest action has been called by a registered trade


union/federation of unions;

(b) the registered trade union has served a notice on NEDLAC stating-
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(i) the reason for the protest action; and


(ii) the nature of the protest action

(c) the matter giving rise to the intended protest action has been
considered by NEDLAC or any other appropriate forum in which the
parties concerned are able to participate in order to resolve the matter;
and

(d) at least 14 days before the commencement of the protest action, the
registered trade union has served a notice on NEDLAC of its intention to
proceed with the protest action.”

CONSEQUENCES of protected protests:


If these requirements have been met, the protest action will be protected and
there will be protection against civil claims and against dismissal. Even if all
requirements are met though, the Labour Court can still prohibit such action. If
the protest action continues, it will become unprotected.

CONSEQUENCES of unprotected protests:

If the procedural requirements are not complied with, the protest action will not
be protected and the action may be prohibited by interdict, damages may be
claimed from the participating employees and they may be dismissed.

The consequences can apply to employees who participate in the protest action
OR contemplate such action and are therefore in breach of a court order.
Employees may not act n breach or contempt of a court order by the LC.

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ADDITIONAL MATTERS RELATING TO DISPUTE RESOLUTION

Disputes of interest

A dispute of interest is a dispute about the creation of new rights – they


arise where employees, or trade unions acting on behalf of employees,
seek to further their interest where there are no currently existing rights
in the contract or legislation, which they may enforce.

An example of a dispute of interest is where employees seek higher wages


or new or improved conditions of employment in general (more leave, less
overtime, shorter working hours for the same pay, the introduction of
day-care facilities and the like). An employer may also demand that
employees accept a downward adjustment in their existing terms and
conditions of employment.

In these situations, there is no existing right to the changed conditions of


employment that may be enforced, but the parties have an interest in
such changes.

Disputes of interest are best resolved through collective bargaining and


the law generally does not prescribe what the outcome of an interest
dispute should be, but it does regulate what the parties may and may
not do during the bargaining process.

Disputes of rights

A dispute of right usually is defined as a dispute about the interpretation


or application of a right that already exists - where the parties do not
seek to create a new right, but rather seek to enforce an already existing
right where it is felt that the other party to the employment relationship
breached that right. In such a case, the dispute will not be about the
entitlement to the right, but rather how the right should be interpreted
and applied.

Examples of disputes of right include disputes about unfair dismissal


(the right not to be unfairly dismissed already exists in the LRA),
disputes about unfair labour practices (the right to fair labour practices
already exists in the LRA), disputes about unfair discrimination (the right
not to be unfairly discriminated against already exists in the EEA) and
disputes about a breach of contractual rights (the contract is a source of
rights).

Disputes of right should be resolved through arbitration or adjudication.

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Labour Law Notes – Semester 1 2017

The resolution of rights disputes - sources of rights and causes of


action

Although much uncertainty exists in the law about this issue, after the
Constitutional Court decision in Chirwa, the following general principles
may identified:

- A party may not rely directly on a Constitutional right where there is


ordinary legislation giving effect to and interpreting such
Constitutional right.

- The SCA has held that employees and employers retain the choice to
rely on contractual rights rather than the rights contained in
legislation, in which case the High Court retains jurisdiction to hear
contractual disputes. In Murray v Minister of Defence the SCA held that
employers now have a general duty of fair dealing with employees.

S77(3) BCEA gives the High Court and the Labour Court concurrent
jurisdiction in all matters arising from a contract of employment – that
this choice (between contract and legislation) remains intact.

With regard the choice between labour legislation and administrative law
– which only applies in case of public servants – there are different views.

The majority ruling in Chirwa eliminated this choice (forcing employees


to use labour legislation), however, some lower courts have declined to
follow Chirwa thereby maintaining the choice between legislation and
administrative law.

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HISTORY OF FREEDOM OF ASSOICIATION

17th Century:
During the colonization of the tip of Africa, there was no such thing as
unionism.

1800 and 1900:


Mineworkers and Artisans from Britain brought the idea of unionism.
However, their unions did not include black workers.

First union in SA – Carpenters and Joiners Union which represented


skilled white workers from Australia and Europe.

In 1908, Government passed the Railway Regulations Act due to a


continued strike by white and black workers. This was due to the
reduction of black workers’ wages.

From 1910, even after the Unionization of South Africa, government


refused to recognize rights of black workers.

1919 saw the first black workers union, Industrial and Commercial
Workers Union. The same year, the ILO was established.

1920 saw vast labour unrest with massive strikes, mostly due to
difference in wages between black and white workers. This lead to the
introduction of the Industrial Conciliation Act which legally recognized
Unions and therefore strikes, lockouts, bargaining councils but STILL
excluded black workers. The Wage Act was also introduced which did
make provision that all wage determinations, regardless of race, be
equal.

In 1926 the South African Trade and Labour Council was formed which
allowed for trade unions for black workers separate from white workers.
This allowed for the replacement of the ICA by Consolidated Industrial
Conciliation Act but still separated the races.

1946 led to Government amending the Act to prevent black workers from
striking due to a major strike that broke out.

1948 white workers therefore prospered. This led to the Botha


Commission of Inquiry. The Suppression of Communism Act was passed
which divided black trade unionism. Eventually it was proposed by the
commission, that black trade unions were allowed to strike, but only in
certain circumstances, however they were prohibited from participating
in political activities.

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In 19454, the formation of the South African Trade Union Council was
formed, which later became the Trade Union Council of South Africa
(TUCSA) where members came together with the Council of Non-
European Trade Unions in mid-1950 to form a new body called South
African Congress of Trade Unions (SACTU) which were linked to the ANC.

A new ICA came into effect which saw the first legislative freedom of
association, however it still excluded black workers specifically from the
definition of employee.

1948 United Nations Universal Declaration of Human Rights was formed


– however South Africa continued its segregation.

1962 the UN General Assembly passed a resolution requesting all UN


members to cease relations with South Africa.

1960 saw the Sharpeville massacre and many SACTU leaders were
exiled.

1961 The Republic of South Africa was born and a new Constitution
established. It still however, kept black and white people separate in law.

1970 Black workers formed and join difference trade unions

1973 Bantu Labour Relations Act was passed and specifically prevented
the growth of trade unionism. People working in the mining (coal and
gold) industry and government services were specifically excluded from
the Act,

1976 there was a higher demand not to invest in South Africa


internationally.

1977 government appointed the Wiehahn Commission of Enquiry to


Labour Legislation and proposed changes such as:
• Freedom of Association should be exercised regardless of race,
gender, creed
• Trade unions should be allowed to register regardless of their
composition
• Trade unions should be allowed to draw their own rules
• If the employee’s contract specifically disallows trade unions, it
should be considered an unfair labour practice.
The commission called for the establishment of an Industrial Court and
abolition of job reservations.

Most of the recommendations were accepted such as:


• Freedom of association regardless of race or origin
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• Trade unions could decide on their members


• Definition of employee did not include any reference to race
• Requirements of registering a trade union were also revised

1980 outdoor trade union meetings were only allowed with special
permission from the Minister of Law and Order

1983 New Constitution of South Africa was adopted, still entrenching


racial discrimination. Black people were still denied political rights.

1985 Congress of South African Trade Unions (COSATU) was formed. It


supported the political calls against apartheid.

1986 New federations, such as United Workers Union of South Africa


was formed under the “umbrella” of the Inkatha Freedom Party and the
Nation Council of Trade Unions.

1990 Nelson Mandela’s release, along with other prisoners, saw the
lifting of the ban on political organisations. Meetings between the State,
business and labour resulted in the Laboria Minutes, which were
translated into law by the Labour Relations Amendment Act.

The interim Constitution and the Final Constitution contained labour


rights.

1993 NEDLAC was formed.

1994 the Labour Relations Act was passed after the MoL formed a task
team to review the labour laws. All employees were now governed, for the
first time in history, by one labour system which integrated the
Constitutional rights to join and form trade unions, organizational rights
and the right to strike.

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