10/04/2024, 00:34 VIPCars Live Chat

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VIPCars Live Chat

10/04/2024, 00:34:00

| 10.04.2024 00:08:01 | Deepinder Singh: im unable to log in. And i didn't get the booking confirmation yet.
| 10.04.2024 00:08:10 | Janet Masih: Hello Deepinder Singh, my name is Janet Masih and I would be glad to assist
you. Please let me have a look into your question.
| 10.04.2024 00:08:41 | Deepinder Singh: ok
| 10.04.2024 00:11:47 | Janet Masih: Deepinder, i can see your booking was refused by the supplier due to
unavailability
| 10.04.2024 00:11:58 | Janet Masih: So we have found an alternate for you
| 10.04.2024 00:12:19 | Janet Masih: It's Kia Ceed Sportswagon with the company Alamo
| 10.04.2024 00:12:39 | Deepinder Singh: hmm, but why am i not able to log in
| 10.04.2024 00:12:58 | Janet Masih: Because the booking is not confirmed
| 10.04.2024 00:13:15 | Janet Masih: In cases where it is not confirmed you cannot login
| 10.04.2024 00:13:32 | Janet Masih: And for Kia Ceed Sportswagon you need to pay EUR 407.89 (USD 442.74)
| 10.04.2024 00:13:52 | Deepinder Singh: i wanted a hybrid car though, is kia Ceed Sportswagon a hybrid car?
| 10.04.2024 00:13:57 | Janet Masih: However earlier for Toyota Corolla Touring Sports you were suppose to pay
EUR 410.77 (USD 445.87)
| 10.04.2024 00:14:12 | Janet Masih: No it's not a hybrid
| 10.04.2024 00:14:23 | Janet Masih: Let me check if we have any hybrid
| 10.04.2024 00:15:38 | Deepinder Singh: yes please, as i booked corolla hybrid because of the millage. im after
Hybrid car on at the moment.
| 10.04.2024 00:16:51 | Janet Masih: Sorrry Deepinder there is no hybrid car available at the moment
| 10.04.2024 00:17:40 | Deepinder Singh: my booking is still for, will there be any available by the end of the month
| 10.04.2024 00:17:56 | Deepinder Singh: far*
| 10.04.2024 00:17:56 | Janet Masih: I am not sure
| 10.04.2024 00:18:21 | Janet Masih: You can try searching again on website
| 10.04.2024 00:18:26 | Deepinder Singh: how can i get the full refund ?
| 10.04.2024 00:18:30 | Janet Masih: For now we will cancel and refund
| 10.04.2024 00:19:09 | Deepinder Singh: will i get the refund from the rentalcover.com
| 10.04.2024 00:19:29 | Deepinder Singh: i paid for the full cover
| 10.04.2024 00:20:08 | Janet Masih: Yes ofcourse you will get the refund for insurance as well
| 10.04.2024 00:20:22 | Deepinder Singh: i paid 131.59 for the full cover
| 10.04.2024 00:20:24 | Deepinder Singh: sweet
| 10.04.2024 00:20:26 | Deepinder Singh: thanks
| 10.04.2024 00:20:32 | Janet Masih: Welcome
| 10.04.2024 00:21:03 | Deepinder Singh: can i get any updates from vipcars if any corolla is available
| 10.04.2024 00:21:22 | Janet Masih: That you need to check online'
| 10.04.2024 00:21:31 | Janet Masih: We cannot send update
| 10.04.2024 00:21:31 | Deepinder Singh: no worries
| 10.04.2024 00:21:53 | Janet Masih: I am cancelling now
| 10.04.2024 00:21:58 | Janet Masih: One moment
| 10.04.2024 00:22:01 | Deepinder Singh: how long it takes to process the refund?
| 10.04.2024 00:22:03 | Janet Masih: https://leads.supplycars.com/lead.php?id=2087269
(https://leads.supplycars.com/lead.php?id=2087269)
| 10.04.2024 00:22:12 | Janet Masih: Please ignore this link
| 10.04.2024 00:22:32 | Deepinder Singh: no worries
| 10.04.2024 00:24:43 | Deepinder Singh: whats the milage on ceed
| 10.04.2024 00:24:44 | Janet Masih: Deepinder, I have cancelled the booking+insurance and refunded the amount
| 10.04.2024 00:25:06 | Janet Masih: You will receive this in your account within 2-3 working days
| 10.04.2024 00:25:17 | Deepinder Singh: all good
| 10.04.2024 00:25:25 | Deepinder Singh: thanks for the help
| 10.04.2024 00:25:29 | Deepinder Singh: have a good day
| 10.04.2024 00:25:37 | Janet Masih: You too
| 10.04.2024 00:25:41 | Janet Masih: Is there anything else I can assist you with?
| 10.04.2024 00:25:53 | Deepinder Singh: all good thanks
| 10.04.2024 00:26:19 | Janet Masih: Thank you for conatcting VIP Cars! Have a lovely day
| 10.04.2024 00:30:57 | Deepinder Singh: hello
| 10.04.2024 00:31:31 | Deepinder Singh: whats the total refunded amount on your side?
| 10.04.2024 00:33:20 | Janet Masih: It's 149.42 USD
| 10.04.2024 00:33:55 | Deepinder Singh: thanks for the confirmation, have a good day

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