3 - SG3125HV Troubleshooting Book EN

CONFIDENTIAL I
Contents
1. Product Appearance............................................................................................................ 6
2. Introduction to System PCB .............................................................................................. 9
2.1 PCB Functions ......................................................................................................... 10
2.2 PCB Interfaces .............................................................................................................. 11
2.2.1 Interfaces of DSP Control Board .................................................................. 11
2.2.2 Description of Pinboard ................................................................................. 13
2.2.3 Description of Measurement Board ............................................................ 15
2.2.4 Description of Branch Current Insulation Detection Board .................. 17
2.2.5 Description of DC Charge & Discharge Board ......................................... 18
2.2.6 Description of LVRT Power Box .................................................................... 20
2.2.7 Description of Standby Power Box .............................................................. 21
2.2.8 Description of Driver Board ........................................................................... 22
2.2.9 Description of Intelligent Unit or IO Board ............................................... 23
2.2.10 Description of Temperature & Humidity Board .................................... 25
3. Fault Analysis and Troubleshooting .............................................................................. 27
3.1 PDP Protection (PDP-pro) ......................................................................................... 31
3.2 Contactor contact flt .................................................................................................. 33
3.3 AC Current Unbalanced (Mism-Iac)........................................................................ 34
3.4 Reactor Over-temperature (Lover-temp) .............................................................. 35
3.5 Control Cabinet Temperature Fault (Temp control cabinet flt) ....................... 36
3.6 DC Undervoltage (Vdc-Low)..................................................................................... 38
Page 1 of 65
CONFIDENTIAL I
3.7 Neutral Point Potential Offset (V-midpoint offset) ............................................ 38
3.8 Temperature Anomaly Fault (Temp-flt) ................................................................. 39
3.9 Grid Over-/Under-voltage and Frequency Fault (Vac-high, Vac-low, F-fault)
................................................................................................................................................ 41
3.10 Islanding (No grid).................................................................................................... 41
3.11 DC Voltage Sampling Fault (Vdc-samp-flt) ........................................................ 42
4.12 Soft Start Fault (Soft Start-flt) ................................................................................ 43
3.13 SPD Fault (DC SPD flt, AC SPD flt) ........................................................................ 44
3.14 DC Overvoltage (Vdc-high) .................................................................................... 45
3.15 Carrier Synchronization Fault (carrier synch flt) ................................................ 46
3.16 Parallel Operation Communication Fault (com-Failure) ................................. 47
3.17 Device Code Repeating Fault (Encoding repeat) .............................................. 47
3.18 PV Polarity Reverse (PV pol-rev) ........................................................................... 48
3.19 Hardware Fault (Hardware-flt) ............................................................................... 49
3.20 AC Overcurrent and Overload Fault (lac-high, Overload-pro) ...................... 49
3.21 Leakage Current Protection (I leakage-pro) ...................................................... 50
3.22 Module Overtemperature (PM-high) .................................................................. 51
3.23 Fan Fault (Fan-flt) ...................................................................................................... 52
3.24 GFDI Protection (GFDI-pro) .................................................................................... 56
3.25 Current 3 Unbalanced .............................................................................................. 57
3.26 DC Switch Anomaly (DC switch abnormal) ........................................................ 57
3.27 Branch Board Communication Anomaly (IDM-com-flt) ................................. 58
3.28 CT Unbalanced........................................................................................................... 59
Page 2 of 65
CONFIDENTIAL I
3.29 GFRT Run ..................................................................................................................... 59
3.30 DC Sensor Anomaly (DC Sensor-err) ................................................................... 60
3.31 AC Cabinet Overtemperature (AC cabinet over –temp) ................................. 60
3.32 DSP-MDC Communication Anomaly (DSP-MDC com-flt) ............................. 61
3.33 Inverter Unit Communication Fault (Unit-com-flt) .......................................... 62
3.34 Branch Forward/Reverse Overcurrent (Branch fwd/rev-ldc-high) ............... 63
3.35 Temperature & Humidity Board Communication Fault (T&H-com-flt)...... 64
Page 3 of 65
CONFIDENTIAL I
Troubleshooting Guideline for SG3125HV
Edited by: Hu Yong
Checked by: Chen Changchun, Liang Cheng
Applicable for SG3125HV-series
Upgrade history:
Ver. Edited Date Content and Checked by Approved
no. by reason by
1.0 Hu 2018.06.14 Newly edited, Liang Cheng, Chen
Yong initialization Changchun
Page 4 of 65
CONFIDENTIAL I
For convenience of troubleshooting for SG3125HV-series inverters, this guideline
specifies the parameters of the inverter, the basic structure, the function of PCB and
definition of interfaces, the analysis of faults and upgrading of software. Since this
guideline takes the SG3125HV inverter with standard configuration for example,
there may be differences relating to the cable connection in different versions. This
guideline can be reference in field troubleshooting. The following sections will
describe each part in detail.
Page 5 of 65
CONFIDENTIAL I
1. Product Appearance
This section introduces the inverter version, main components and layout as
shown in the following figures.
Indicators
Inverter LCD
Network port
Emergency stop
button
Front view
Page 6 of 65
CONFIDENTIAL I
Inverter unit
module
Standby power box
DSP board and pinboard
Measuring board
DC charge/discharge
board
LVRT power box
Inverter unit Inverter Inverter unit

1# unit 2# 3#
Inverter unit cabinet
Fans
PMD power
AC contactor of
box
inverter unit
Standby power
board
Intelligent unit/IO
Brach
insulation
AC switch
monitoring
board
AC fuse block
AC PMD AC cabinet Communication PMD
Page 7 of 65
CONFIDENTIAL I
Inverter AC cabinet
Temperature &
humidity collection
board
Smoke sensor
DC switch
DC fuse
Inverter DC cabinet
Inverter state
indicators
Inverter LCD
Network port
Inverter emergency
stop button
Inverter panel
Page 8 of 65
CONFIDENTIAL I
2. Introduction to System PCB
Refer to the following figure for the PCB system diagram of SG3125HV.
Branch current
DC current AC current
sampling A1 A2
sampling sampling
DC1+
DC1- = ~
~ Filter Grid
DCm+ ~
DCm+ Contactor AC
DC switch
DC PE voltage Driver
8 board Internal AC Grid current Grid voltage PE
switch sampling voltage
1. IGBT driver sampling sampling
sampling
2. Driver fault
detection AC SPD
DC SPD Power and signal
4
Branch and insulation 1 DSP board (PA) 2
detection (PL)
conditioning (PD)
1. DC current, leakage
1. Monitor branch 1. Sampling signal
current
current
conditioning Standby power box
2. 3-phase AC current 7
2.Control branch switch (PH)
3.Monitor DC insulation
3. Carrier syn 2. Input and output
Low consumption
resistance RS485 4. Communication IO control
supply at night
5. Driver signal
DC dis-/charge
5 3 Measurement board (PG) 6 LVRT power box (PE)
board (PZ)
RS485 AC & DC redundant
1. DC charge 1. Sampling signal conditioning
2. DC discharge 2. Input and output IO control supply
Inversion unit
RS485
Intelligent
Temperature and
10 unit/IO(PT) 9
humidity board (PW)
1. Communicate to inverter
1. Monitoring of OMD
2. Communicate to touch
CAN screen RS485 state
3. Communicate to server 2. Communication of
end temperature and
4. For external device
communication humidity board
Inverter
PCB system diagram of SG3125HV
As shown in the figure above, the system PCB is mainly inside the inverter unit and
the inverter. Inside the inverter unit are the DSP control board, power and signal
conditioning pinboard, measurement board, branch and insulation detection board,
DC charge/discharge board, LVRT power box, standby power box, and driver board.
Inside the inverter are the intelligent unit or IO board and the temperature &
humidity collection board. The following section will describe the functions and
interfaces of the PCB.
Page 9 of 65
CONFIDENTIAL I
2.1 PCB Functions
The functions of SG3125HV-series inverter are described in Table 2.
Table 2 Functions of SG3125HV-series inverter
Code in
No. PCB name Position Fucntions
diagram
Current signal sampling; CAN, RS485
In the front of communication and carrier fiber optic
DSP control the AC transmission circuit; IGBT driver signal
1 PA
board cabinet of the modulator circuit; DSP peripheral circuit
inverter unit and related control algorithm and logic
realization.
Voltage signal sampling; temperature
In the front of sampling; input node (e.g. feedback
the AC node of contactor, reactor
2 Pinbaord PD
cabinet of the over-temperature node and etc.)
inverter unit detection; output node (e.g. discharge
board, AC contactor control and etc.)
Inverter input & output electric
In the front of parameter measurement; logic
Measrument the AC realization of low power consumption at
3 PG
board cabinet of the night; PID power suppression or repair
inverter unit mode control; RS485, CAN and LAN
communication.
Branch Branch current sampling; DC switch trip
On the left of
insulation control; detection of DC positive &
4 the AC PL
monitoring negative resistance to the ground; RS485
cabinet
board communication.
In the front of
DC charge & DC bus charge at SVG mode and DC bus
the inversion
5 discharge PZ discharge when the AC & DC input is
cabinet of the
board disconnected
inverter unit
In the front of
the inversion
cabinet of the AC & DC double input redundant power
LVRT power
5 inverter unit PE supply; supply power to PCB, AC
box
On the left of contactor and DC switch
the AC
cabinet
Standby In the front of Supply power to the communication unit
6 PH
power box the inversion at the low power consumption mode
Page 10 of 65
CONFIDENTIAL I
cabinet of the at night
inverter unit
On the right
of the AC
cabinet
Power For conditioning and driving of power
8 Driver board /
module tube driver signal
Temperature On the top of For detection of the temperature and
9 PW
&huditiy the inverter humidity inside the inverter
For communication with the inverter
On the right unit, touch screen and the server end,
Intelligent
10 of the AC PT and integrate the communication with
unit/IO
cabinet external devices like the PVS and
transformer.
2.2 PCB Interfaces
This section will describe the definition of the abovementioned PCB interfaces.
Please refer to the circuit diagram of corresponding version during on-site
troubleshooting.
2.2.1 Interfaces of DSP Control Board
The DSP control board is identified by PA in the corresponding circuit diagram.
Please see Figure 6 for the description of the interfaces.
Page 11 of 65
CONFIDENTIAL I
Figure 6 Description of interfaces in the DSP control board
Page 12 of 65
CONFIDENTIAL I
The definition of the interfaces in the DSP control board is shown in Table 3.
Table 3 Definition of the interfaces in the DSP control board
No. Interface Function Connect to

Transmit the 3-phase power driver signal
PM1 3-phase 3-phase power
1 generated by the PA board to the 3-phase
driver module driver board
power module driver board
485
2 communication Internal devices communication IGBT cooling fan
1
485
Branch and insulation
3 communication Internal communication
detection PL board
2
CANA Control the unit internal communication
4 Intelligent unit
communication dispatch interface
CANB Another code inverter
5 Communication among the inverter units
communication unit CANB
Carrier Transmission of carrier signal of the AC The next code inverter
6
transmission units in parallel connection unit carrier interface
Current DC current and 3-phase AC current Corresponding current
7
sampling sampling sensor
2.2.2 Description of Pinboard
The pinboard is identified by PD in the corresponding circuit diagram. Please see
Figure 7 for the description of the interfaces.
Page 13 of 65
CONFIDENTIAL I
1 24V power input 4 Temperature

sampling
5 Internal voltage sampling
5 Grid-side voltage
sampling
5 Sampling of negative
voltage to GND
5 DC voltage sampling
3 Dis-/charge control 3 Fan control
2 Digital signal input 3 Contactor control

3 Digital signal output
Figure 7 Description of interfaces in the pinboard
Page 14 of 65
CONFIDENTIAL I
The definition of the interfaces in the pinboard is shown in Table 4.
Table 4 Definition of the interfaces in the pinboard

24V power
1 PA and PD power input XB1-2 and XB1-12
input
Digital input
2 Detect the node state of the device Each input node
(DI)
Charge contactor, PZ
Digital output Control the DC bus charge & discharge, AC
3 board, K1 contactor,
(DO) main contactor and fans in the AC cabinet
fan MF2
Air inlet of the inverter
unit, air inlet of the AC
cabinet, installation
Temperature
4 4 NTC temperature sampling board of the AC
sampling
contactor, reactor
in-built temperature
point
DC voltage, DC positive & negative voltage
to neutral point N, grid voltage, negative
Corresponding
Voltage voltage to the ground (available for version
5 voltage sampling
sampling with negative polarity connected to ground
point
or virtual ground) or internal voltage
(capacitor voltage)
2.2.3 Description of Measurement Board
The measurement board is identified by PG in the corresponding circuit diagram.
Page 15 of 65
CONFIDENTIAL I
Figure 8 Description of interfaces in the measurement board
The definition of the interfaces in the measurement board is shown in Table 5.
Table 5 Definition of the interfaces in the measurement board

Collect the DC voltage; used for low power
DC voltage Voltage bus copper
1 consumption DC voltage detection and
sampling bar
judgment
Copper bar between
Grid voltage Detect the grid voltage; used to calculate
2 the AC switch and the
sampling the electric quality
AC contactor
Grid-connection Current sensor
Detect the grid-connected current; used to
3 current between the AC switch
calculate the electric quality
sampling and the AC contactor
Digital output Control the power supply contactor at Corresponding control
4
(DO) device deep standby devices
24V power
5 Power input PH
input
Network port, software upgrading a d fault Network port of
6 LAN
recording of DSP and measurement board inverter unit
Include the internal & external power
Digital input Corresponding device
7 supply micro-switch node and night
(DI) feedback node
standby power board fault node sampling
RS485 communication interface:
Corresponding
8 Communication （1） RS485: communicate with PT;
communication device
（2） RS485: communicate with PA
Please refer to the circuit diagram of the corresponding version for details since the
devices connected by the abovementioned interface and the cable connection are
Page 16 of 65
CONFIDENTIAL I
complex.
2.2.4 Description of Branch Current Insulation Detection Board
The branch current insulation detection board is identified by PL in the
corresponding circuit diagram. Please see Figure 9 for the description of the
interfaces.
24V power input

6
st
1 1 DC voltage sampling
nd
9 DC insulation
detection control
rd
th
10 DC cabinet fan control
1 DC voltage sampling
4 Branch air switch node

7 Leakage current sampling
5 Branch air switch

control
2 Branch current 11 DC cabinet NTC node 8 Communicate to RS485 in 3 DC SPD node

sampling PA board
Figure 9 Description of interfaces in the branch current insulation detection board
Page 17 of 65
CONFIDENTIAL I
The definition of the interfaces in the branch current insulation detection board is
shown in Table 6.
Table 6 Definition of the interfaces in the branch current insulation detection board

Positive and
Detect the positive and negative insulation
1 DC voltage sampling negative input
resistance
copper bar
Branch current Collect the DC branch current and control Branch current
2
sampling power sensor
DC SPD feedback node; used to judge the
3 DC SPD node DC SPD
working state of the SPD
Used to judge the working state of the DC
4 DC switch node DC switch
switch
Control the disconnection of DC branch air
5 DC switch control DC switch
switch and ON/OFF function
24V terminal
6 24V power input Power input
block
Leakage current Collect the current of the overall unit to the Leakage
7
sampling ground current sensor
corresponding
PA
8 Communication RS485 communication with 3 inverter units
communicatio
n
DC insulation detection
9 Control the DC insulation detection contactor Contactor
control
10 DC cabinet fan control Control the fan of the DC cabinet Fan
NTC
11 DC cabinet NTC node Collect the temperature of the DC cabinet
thermocouple
2.2.5 Description of DC Charge & Discharge Board
The DC charge & discharge board is identified by PZ in the corresponding circuit
diagram. Please see Figure 10 for the description of the interfaces.
Page 18 of 65
CONFIDENTIAL I
T1 transformer input
1
2 DC interface 3 24V power input
Figure 10 Description of interfaces in the DC charge & discharge board
The definition of the interfaces in the DC charge & discharge board is shown in
Table 7.
Table 7 Definition of the interfaces in the DC charge & discharge board

T1 transformer Charge the DC bus when activating Internal power supply
1
input SVG function transformer T1
DC interface DC bus charge & discharge DC positive and negative
2
copper bar
24V input Power input XB1 terminal
3
Page 19 of 65
CONFIDENTIAL I
2.2.6 Description of LVRT Power Box
The LVRT power box is identified by PE in the corresponding circuit diagram. Please
see Figure 11 for the description of the interfaces.
Figure 11 Description of interfaces of the LVRT power box
The definition of the interfaces of the LVRT power box is shown in Table 8.
Table 8 Definition of the interfaces of the LVRT power box

1 DC+ input Output 24VD power Positive input copper bar
2 DC- input Output 24VD power Negative input copper bar
3 Negative input of Output 24VD power PQ capacitor board
Page 20 of 65
CONFIDENTIAL I
PQ
Positive input of
4 Output 24VD power PQ capacitor board
PQ
Control the power supply to the coil of
5 DC output AC main contactor
the main contactor
24V power Supply power to all PCB and touch Cable connection terminal
6
output screens of the inverter block XB1
T1 transformer T1 power supply
7 Output 24VD power
input transformer
2.2.7 Description of Standby Power Box
The standby power box is identified by PH in the corresponding circuit diagram.
Figure 12 Description of interfaces of the standby power box
The definition of the interfaces of the standby power box is shown in Table 9.
Page 21 of 65
CONFIDENTIAL I
Table 9 Definition of the interfaces of the standby power box

T2 transformer T2 power supply
1 Used for rectified output DC 24V power
input transformer
Used for rectified output DC 24V power
External power (this input is available in the PH board for Q2 external power
2 supply Q2 internal & external power supply version; supply circuit
input the non-internal and non-external power breaker
supply version does not has this input)
PH board state
3 Detect the working state of PH board PG
output
X1 cable
24V power Supply 24V to PG, touch screen (PP) and
4 connection
input contactor coil
terminal block
24V power Supply 24V voltage to PG, touch screen PG, touch screen,
5
output (PP) and contactor coil contactor coil
2.2.8 Description of Driver Board
Please see Figure 13 for the description of the interfaces in the driver board.
Page 22 of 65
CONFIDENTIAL I
1 Driver flat cable 4 T3 tube driver 5 T1 tube driver 6 T4 tube driver
3 T2 tube driver
2 NTC
Figure 13 Description of interfaces in the driver board
The definition of the interfaces in the driver board is shown in Table 10.
Table 10 Definition of the interfaces in the driver board

Supply power and driver signal to the driver
1 Driver flat cable DSP control board
board
Monitor the working temperature of the power IGBT power
2 NTC
module module
Used for operation of driver power module T2 IGBT power
3 T2 tube driver
tube module
4 T3 tube driver
tube module
5 T1 tube driver
tube module
6 T4 tube driver
tube module
Note: for field fault maintenance, the driver board of the 3-phase module of the inverter should
be from the one manufacturer.
2.2.9 Description of Intelligent Unit or IO Board
The intelligent unit board is identified by PT in the corresponding circuit diagram.
Page 23 of 65
CONFIDENTIAL I
Figure 15 Description of interfaces in the intelligent unit board
The definition of the interfaces in the intelligent unit board is shown in Table 12.
Table 12 Definition of the interfaces in the intelligent unit board

Communication with the CAN Communicate with the CAN of
1 PA
of PA board inverter unit
Communication with the Communicate with the Temperature &

2
RS485 of PW board temperature & humidity board humidity board
Communication with the

3 Communicate with the PG board PG
RS485 of PG board
Communication with the Communicate with the touch

4 Touch screen
RS485 of LCD screen of the inverter
5 Communication connected to Used for communication XB9 cable connection
Page 24 of 65
CONFIDENTIAL I
the XB9 cable connection between the PMD and the terminal
external network
terminal
24V terminal block of
6 24V power input Supply power to intelligent unit
the PMD
Reserved (defined according to Reserved (according
7 Digital input the circuit diagram of the actual to the circuit
version) diagram)
Reserved (defined according to Reserved (according
8 Digital output the circuit diagram of the actual to the circuit
version) diagram)
Network communication Used for communication
9 connected to the inverter between the PMD and the Inverter panel
panel external network
2.2.10 Description of Temperature & Humidity Board
The temperature & humidity board is identified by PW in the corresponding circuit
diagram. Please see Figure 16 for the description of the interfaces.
Page 25 of 65
CONFIDENTIAL I
Figure 16 Description of interfaces in the temperature & humidity board
The definition of the interfaces in the temperature & humidity board is shown in
Table 13.
Table 13 Definition of the interfaces in the temperature & humidity board

Set the communication address code of temperature & humidity
1 DIP switch
the temperature & humidity board collection board
Supply power to the temperature & 24V terminal block of the
2 24V power
humidity collection board PMD
Communication with the comprehensive Comprehensive control
3 Communication
control board board
Note: set the communication DIP address of the temperature & humidity sampling board to 3
(set the 1 and 2 of the U3 DIP switch in the monitoring board inside the temperature room to ON)
Page 26 of 65
CONFIDENTIAL I
3. Fault Analysis and Troubleshooting
The fault or alarms of the SG3125HV inverter displayed in the touch screen is
shown in Figure 17.
Figure 17 Fault or alarm of SG3125HV-series inverter displayed in the touch screen
Collect the fault information as specified below during on-site troubleshooting.
If the power supply of the device is normal and the LCD works normally, do not
Page 27 of 65
CONFIDENTIAL I
disconnect the power supply nor restart the device. Collect the following
information:
（1） Enter the software version interface to record the device software version
number.
（2） Record the history fault before and after this fault from the LCD.
Page 28 of 65
CONFIDENTIAL I
（3） Record the history event before and after this fault from the LCD.
（4） Copy the history data stored in the USB on the back of the LCD.
（5） Record the DSP running information protected by Class II password from
the LCD, especially the PDP fault code information for PDP protection.
Page 29 of 65
CONFIDENTIAL I
（6） Record the related power yields, voltage, current, temperature and other
data from the main interface and the running information interface.
（7） Perform fault recording to the failed device. Save the recording data in
format of .xml.
If the device LCD has no power supply, check if the fuse F32 is damaged (the LED in
the enclosure flashes) and if the micro-switch Q15 is disconnected. If the IGBT is
broken, connect the AC circuit breaker after replacing the IGBT and supply control
power to the device. When the LCD works normally, record the device fault data.
For the specific data, please refer to the requirements mentioned above.
Notice: unless in emergency situation, visually check the appearance, AC & DC
terminal connection, PCB and other related components of the failed device
before troubleshooting, and then record related data. Do not disconnect the
power supply and restart directly.
The following section will introduce the corrective measures of fault or alarm in
detail.
Page 30 of 65
CONFIDENTIAL I
3.1 PDP Protection (PDP-pro)
The detection condition and corrective measures of PDP protection are described
in Table 14.
Table 14 Troubleshooting of PDP protection
Fault PDP protection

Type Device stops
There is fault signal or hardware overcurrent occurred to the driver board. When
the fault occurs, the PDP protection counter will add 1 and attempt to clear the
Detection
fault in a fixed 3 minutes. When the PDP protection counter counts 5 or more,
condition
the fault will turn to irrecoverable fault and the device enters stop state. Turn off
the power supply for manually troubleshooting.
1. Check if the AC and DC are short circuit and if the grid is abnormal.
1) Export the fault data; determine the cause of fault according to the fault
code and analyze if there is DC short circuit or AC voltage anomaly
according to the fault waveform.
2) Analyze if there is abnormal AC & DC input during the fault according
to the comprehensive plant data.
2. Check the power supply system
Check if the LED indicators in the PA, PD and driver board are normal; measure if
the system 24 input is normal.
3. PA, PD, and driver board and the power module
Check the PDP fault code in the DSP running information or the fault code in the
fault recording to locate the specific cause of the fault
Flt code
Corrective
measures
The corrective measures for the several types of PDP protection faults are shown
below (all the three units are the same; hereinafter will take unit 1 for example):
1) Phase A1 overcurrent: if this fault occurs occasionally, send the fault data to
R & D department for judgment; if this fault occurs frequently, replace the
PA board and PD board;
2) Phase B1 overcurrent: if this fault occurs occasionally, send the fault data to R
& D department for judgment; if this fault occurs frequently, replace the PA
board and PD board;
3) Phase C1 overcurrent: if this fault occurs occasionally, send the fault data to
Page 31 of 65
CONFIDENTIAL I
R & D department for judgment; if this fault occurs frequently, replace the
PA board and PD board;
4) Reserved
5) Reserved
6) Reserved
7) DC overcurrent: if this fault occurs occasionally, send the fault data to R & D
department for judgment; if this fault occurs frequently, replace the PA
board and PD board;
8) Phase A1 PDP corresponds to phase A1 module: there may be problems to
the phase A1 driver and the IGBT of phase A1. Test the resistance of module
GE; if the resistance is normal, replace the driver.
9) Phase B1 PDP corresponds to phase B1 module: there may be problems to
the phase B1 driver and the IGBT of phase B1. Test the resistance of module
10) Phase C1 PDP corresponds to phase C1 module: there may be problems to
the phase C1 driver and the IGBT of phase C1. Test the resistance of module
11) Reserved
12) Reserved
13) Reserved
14) Module 1 shoot-through: send the fault data to R & D department for
judgment;
15) Reserved
Note
The above mentioned PDP protection classification and analysis of the fault code
are described as follows:
1) The signal output of the driver FA is low level and the device reports PDP
protection;
2) Hardware overcurrent: including DC overcurrent and AC overcurrent; device
reports PDP protection;
3) Device reports PDP protection during module shoot-through fault;
4) The PDP fault code in the DSP running information is hexadecimal code and it
should be converted into binary code. Example:
0X3010 (hexadecimal) = 00110000 1000 0000 (binary)
Page 32 of 65
CONFIDENTIAL I
The analysis of PDP fault code is shown in Table 15.
Table 15 PDP fault code analysis
Bit7 Bit6 Bit5 Bit4 Bit3 Bit2 Bit1 Bit0

DC Phase C1 Phase B1 Phase A1
FA1 Reserved Reserved Reserved
overcurrent overcurrent overcurrent overcurrent
Bit15 Bit14 Bit13 Bit12 Bit11 Bit10 Bit9 Bit8
Carrier Module 1
Reserved Reserved Reserved Reserved FC1 FB1
fault shoot-through
3.2 Contactor contact flt
The detection condition and corrective measures of contactor fault and contactor
contact anomaly are described in Table 16.
Table 16 Troubleshooting for contactor fault and contactor contact anomaly
Fault Contactor fault and contactor contact anomaly

Device stops due to contactor fault; device does not stop due to contactor
Type
anomaly
1. Contactor fault: the contactor cannot normally close and open during
grid-connection. If the fault occurs for more than 5 times, it turns into
Detection irrecoverable fault and the device stops. Turn off the power supply for
condition manually troubleshooting.
2. Contactor contact anomaly: the contactor can open and close normally but
the node feedback is abnormal and the device does not stop
1. Check if the power, the auxiliary contactor and the main contactor are
normal
1) Disconnect the AC and DC switch and check if the appearance of the
AC main contactor is normal after it is discharged completely; check if
the contactor coil and contact cable connection are firm; check if there
is sticky.
2) Disconnect the AC switch and supply DC power only;
Corrective a) Short-connect the power supply terminal of the PD board to the
measures auxiliary contactor and supply power to the auxiliary contactor
mandatorily. If the auxiliary contactor does not close or the
voltage does not send to the main contactor coil after the auxiliary
contactor closes, there may be problem to the auxiliary contactor
or the connection cable. Check them carefully and replace them if
necessary.
b) If the main contactor can close, test if the voltage of the main
contactor coil changes. If the voltage decreases until the contactor
Page 33 of 65
CONFIDENTIAL I
open, replace the LVRT power box and retest. If the problem does
not occur, there is problem to the power box; if not, the contactor
is failed.
c) If there is voltage to the main contactor coil but the contactor
cannot close, the contactor is failed.
Main contactor coil
Note
Auxiliary contact of main contactor
Auxiliary contactor coil
3.3 AC Current Unbalanced (Mism-Iac)
The detection condition and corrective measures of AC current unbalanced are
described in Table 17.
Table 17 Troubleshooting of AC current unbalanced
Fault Mism-Iac
Type Device stops
Detection
The current sampling values for either two phases deviate for 10%In.
condition
1、 Check if the AC grid is normal.
Check if there is phase loss situation.
2、 Check the PA board and the current sampling cable.
Corrective Test if the PA board and the current sampling cable are normal by replacing them
measures in turn.
3、 Check the 3-phase current sensor under the power module.
Test if the 3-phase current sensor is normal by replacing it. Locate the specific
group with the help of the fault data when necessary.
Page 34 of 65
CONFIDENTIAL I
AC current sampling
Note
AC 3-phase sensor
3.4 Reactor Over-temperature (Lover-temp)
The detection condition and corrective measures of reactor over-temperature are
Table 18 Troubleshooting of reactor over-temperature
Fault Reactor over-temperature

Type Device stops
Detection
The thermorelay switch node of the reactor is disconnected.
condition
1、 Check the ambient temperature and cooling air duct.
Refer to the troubleshooting of temperature anomaly fault.
2、 Check if the axial flow fan is normal.
Corrective
Refer to the troubleshooting of temperature anomaly fault.
measures
3、 Check the PD board, reactor temperature node input cable and the reactor.
Test if the PD board, reactor temperature node input cable and the reactor are
normal by replacing them in turn.
Reactor temperature node
Note
Page 35 of 65
CONFIDENTIAL I
Axial fan
Reactor temperature node input
PA, PD board
3.5 Control Cabinet Temperature Fault (Temp control
cabinet flt)
The detection condition and corrective measures of control cabinet temperature
fault are described in Table 19.
Table 19 Troubleshooting of control cabinet temperature fault
Fault Control cabinet temperature fault

Type Device stops
Detection
Action of 120℃ thermorelay on the top of AC fitter inside control cabinet
condition
1、 Check the grid voltage
Corrective
Analyze if there is spike harmonic to the grid voltage with the help of the fault
measures
recording data as shown in the figure below.
Page 36 of 65
CONFIDENTIAL I
Uab Ubc
Voltage/V
Inverter RUN Inverter Stop
Ib Ia
Current/A
Record point
2、 Check the 120℃ thermorelay and the sampling cable.

Check if the output end of the thermorelay is normally open or normally close by
ammeter. Gently touch the enclosure of the AC cabinet by hand to check if the
temperature of the control cabinet is too high. Test if the thermorelay is normal
by replacing it when necessary.
3、 Check the AC filter.
（1） Observe if the AC current has higher harmonic by the fault recoding
（2） Observe if the surface of the AC filter capacitor is abnormal, e.g. crack.
Measure if the 3-phase current of the capacitor is balance when necessary.
（3） Check if the devices like the inductor that connect to the AC filter system
and the resistor in parallel are normal.
4、 Check the PA and PD board
Test if the PA and PD board are normal by replacing them in turn.
120℃ thermorelay
Note
Filter capacitor
Page 37 of 65
CONFIDENTIAL I
3.6 DC Undervoltage (Vdc-Low)
The detection condition and corrective measures of DC undervoltage are described
in Table 20.
Table 20 Troubleshooting of DC undervoltage
Fault DC undervoltage
Type Device stops
Detection DC voltage is below 500V during inverter operation and the device stops due to
condition this fault
1、 Check if there is short-circuit in the DC side.
（1） Measure the actual DC voltage and check the DC side cable.
（2） Analysis according to the fault data.
Corrective
2、 Check the DC voltage sampling channel.
measures
Check if the DC voltage displayed in the touch screen is the same with the
measured value when the device stops. Confirm by replacing the PA and PD
board when necessary.
3、 Driver board
If all the above mentioned items are normal, check the related power module.
Confirm by replacing the driver board when necessary.
Note
3.7 Neutral Point Potential Offset (V-midpoint offset)
The detection condition and corrective measures of neutral point potential offset
are described in Table 21.
Table 21 Troubleshooting of neutral point potential offset
Fault Neutral point potential offset

Type Device stops
Detection The difference of voltage to the neutral point by the positive and negative
condition polarity exceeds 260V.
1、 Check if there is DC short circuit or DC overvoltage and if the grid voltage is
normal.
（1） Check the history fault from the touch screen to see if there is DC
Corrective
overvoltage or undervoltage fault. If yes, refer to the related troubleshooting
measures
method.
（2） Analyze if the grid is normal when the fault occurs by the fault data.
2、 Check the history fault from the touch screen to see if there is PDP, AC
Page 38 of 65
CONFIDENTIAL I
overcurrent, DC undervoltage fault. If yes, refer to the related
troubleshooting method; if no, test if the PA board, PD board, driver flat
cable, driver board and the power module are normal by replacing them in
turn.
DC+, DC-
Neutral point
Note
DC-
DC neutral point
DC+
3.8 Temperature Anomaly Fault (Temp-flt)
The detection condition and corrective measures of temperature anomaly fault are
Table 22 Troubleshooting of temperature anomaly fault
Fault Temperature anomaly fault

Device does not stop when the temperature alarm occurs; device stops when the
Type
temperature anomaly occurs
Device stops: inverter reports fault and stops when the temperature of air inlet
Detection
exceeds 65℃.
condition
Alarm run: inverter reports temperature anomaly alarm but does not stop when
Page 39 of 65
CONFIDENTIAL I
temperature of air inlet exceeds 55℃.
1、 Measure the ambient temperature.
Measure by thermodetector if the ambient temperature is within the allowable
range for inverter operation.
2、 Check the container and the air inlet of the inverter unit.
Check if the dustproof cotton needs to be replaced and if the air inlet is blocked.
Corrective
3、 Check the functionality of the cooling fan.
measures
Refer to the 1st troubleshooting method of the module over-temperature.
4、 Check the PD board, temperature sampling cable and NTC temperature
sensor.
Test if the PD board, temperature sampling cable and NTC temperature sensor
are normal by replacing them in turn.
NTC temperature sensor
Note NTC temperature sensor input
Page 40 of 65
CONFIDENTIAL I
3.9 Grid Over-/Under-voltage and Frequency Fault
(Vac-high, Vac-low, F-fault)
The detection condition and corrective measures of grid over-/under-voltage and
frequency fault are described in Table 23.
Table 23 Troubleshooting of grid over-/under-voltage and frequency fault
Fault Grid over-/under-voltage and frequency fault

Type Device stops
Grid overvoltage: grid voltage exceeds the set protection value
Detection
Grid undervoltage: grid voltage is lower than the set protection value
condition
Frequency fault: grid frequency exceeds the set protection value
1、 Check if the protection parameter setting in the LCD meets the
requirements.
Check in “parameter setting-protection parameter”.
Corrective 2、 Confirm the actual grid voltage.
measures Disconnect the AC switch and measure the actual grid voltage. For the recovered
fault, analyze according to the fault data.
3、 Check the grid voltage sampling channel.
Check if the sampling cable and the PD board are normal.
Internal voltage sampling
Grid voltage sampling

Note
3.10 Islanding (No grid)
The detection condition and corrective measures of islanding are described in Table
Page 41 of 65
CONFIDENTIAL I
24.
Table 24 Troubleshooting of islanding
Fault Islanding
Type Device stops
Detection
Grid power off or the AC transient voltage exceeds 140%.
condition
1、 Check if the grid is normal.
Check if there is islanding to the grid according to the fault recording data and
Corrective
the history fault from the touch screen.
measures
2、 Check the grid voltage sampling channel.
Check if the sampling cable, PD board or the PA board are normal.
Note
3.11 DC Voltage Sampling Fault (Vdc-samp-flt)
The detection condition and corrective measures of DC voltage sampling fault are
Table 24 Troubleshooting of DC voltage sampling fault
Fault DC voltage sampling fault

Type Device stops
When the difference between the positive voltage sampling to the negative
Detection polarity and the sum of positive voltage sampling to the neutral point and the
condition negative voltage sampling to the neutral point exceeds 200V, device reports fault
and stops.
1、 Check if there is neutral point offset.
Check if there is difference of voltage to the neutral point by the positive and
negative polarity by ammeter. If yes, refer to the related troubleshooting
Corrective method.
measures 2、 Check the PD board.
Observe if the DC voltage displayed in the touch screen is the same with the
measured value when the device stops. Test if the PD board is normal by
replacing it.
Page 42 of 65
CONFIDENTIAL I
Ground sampling
Note
DC- sampling
DC neutral point sampling
DC+ sampling
4.12 Soft Start Fault (Soft Start-flt)
The detection condition and corrective measures of soft start fault are described in
Table 27.
Table 27 Troubleshooting of soft start fault
Fault Soft start fault

Type Device stops
Detection The voltage sampling cables inside the PCB board are connected reversely in two
condition phases.
1. Check the voltage sampling cable or the driver flat cable.
Check if the connection sequence of the AC voltage sampling cable in front and
back of the contactor and the driver flat cable are correct.
2. Check the power module.
Check mainly if the driver flat cable and the power module are normal. Locate the
Corrective
fault and troubleshooting by replacing corresponding components.
measures
3. Check the PA and PD board
Check if the PA and PD board are correct by replacing them in turn.
4. Check if the grid is normal.
Analyze if the grid voltage is abnormal before and after this fault with the help of
the fault data, e.g. if the grid harmonic is too big and if there is unbalance
Page 43 of 65
CONFIDENTIAL I
INV-C
PM1 INV-B
INV-A
Net-C
Net-B
Note
Net-A
3.13 SPD Fault (DC SPD flt, AC SPD flt)
The detection condition and corrective measures of SPD fault are described in Table
28.
Table 28 Troubleshooting of SPD fault
Fault SPD fault

Type Device stops
Detection AC SPD fault: node action when the AC SPD is failed
condition DC SPD fault: node action when the DC SPD is failed
1. Check the SPD.
Check if the color of the SPD window changes (color of window changing from
green to red means the SPD is damaged); if the color changes, the SPD is
damaged. After confirming that the AC & DC configurations (including the
positive and negative voltage to the ground) are normal, replace the SPD. If the
color of the window does not change, there may be poor contact between the
SPD and the SPD holder; reinsert the SPD. (For AC SPD, please check the state of
Corrective
the air switch). For AC SPD fault, please check if there is action of the
measures
micro-switch that is connected to the SPD in series. If yes, connect the
micro-switch and check if the fault is removed after confirming that the AC & DC
configuration are normal.
If the field checking indicates to SPD fault, judge together with the local weather,
i.e. if there is thunderstorm. If it is grid-connection for the first time, check if there
is violation operation.
2. Check the node sampling channel.
Page 44 of 65
CONFIDENTIAL I
Test if the node sampling cable, PD board (AC SPD) and the branch board PL (DC
SPD) are normal by replacing them in turn.
State window of SPD
Note
State node of SPD
Notice: since the node of DC SPD is connected to the branch board (PL) and
transmit to the DSP board (PA) by communication, check if the PL is normal when
locating the cause of DC SPD fault.
3.14 DC Overvoltage (Vdc-high)
The detection condition and corrective measures of DC overvoltage are described
in Table 29.
Table 29 Troubleshooting of DC overvoltage
Fault DC overvoltage
Type Device stops
Detection
Device stops when the DC voltage exceeds 1500V.
condition
1. Check the actual configuration of the PV array.
Disconnect the inverter DC switch and check the open-circuit voltage of the PV
array.
2. Check if the neutral point of the AC side transformer is grounded.
Check if the AC transformer is connected according to requirements. When the
low voltage side is connected in star, the neutral point cannot be grounded.
Corrective 3. Check the DC voltage sampling channel of PD board.
measures Check if the DC voltage displayed in the touch screen is the same with the
measured value when the device stops.
4. If the fault occurs in the moment of grid-connection and the transformer
isolation and neutral point are correct, check if the sequence of the AC
voltage, current sampling or the driver cable.
Check if the PA current sampling channel, PD AC voltage sampling channel and
the 3-phase driver flat cable are connected correctly.
Note
Page 45 of 65
CONFIDENTIAL I
3.15 Carrier Synchronization Fault (carrier synch flt)
The detection condition and corrective measures of carrier synchronization fault are
Table 30 Troubleshooting of carrier synchronization fault
Fault Carrier synchronization fault

Type Device stops
Detection There is anomaly in the carrier communication signal transmission for the device
condition version of AC in parallel connection.
1. Check the PA board.
Check if the DIP 1 and 2 in the PA board is set correctly. If no, disconnect the
power supply and reconfigure; if yes, replace the PA board to test if it is normal.
Corrective 2. Check the carrier transmission cable among the units in parallel connection.
measures Pull out the blue heads of optical fiber in the PA board in turn and check if there
is red light. If yes, the transmission of this optical fiber is normal; if no, check if the
optical fiber is broken or bending. Test all the carrier transmission cables by the
abovementioned method.
DIP switch
Note
Carrier optic
Set the DIP switch in the PA board as follows:
INV#1
INV#2
INV#3
ON ON ON
1 2 3 4 1 2 3 4 1 2 3 4
Page 46 of 65
CONFIDENTIAL I
#1 Inverter #2 Inverter #3 Inverter
3.16 Parallel Operation Communication Fault (com-Failure)
The detection condition and corrective measures of parallel operation
communication fault are described in Table 31.
Table 31 Troubleshooting of parallel operation communication fault
Fault Parallel connection communication fault

Type Device stops
There is anomaly in the device internal CAN communication (CANB) signal for the
Cause
device version of AC in parallel connection.
1. Check the DIP switch in the PA board.
Check if the DIP switch in the PA board is set correctly. If no, disconnect the power
supply and reset; if yes, replace the PA board and check if it is normal.
Correctiv
2. Check the communication cable among the units in parallel connection.
e
Check if the CANB communication cables among the units are loose.
measures
3. Check the power supply.
Check if the power supplies of each unit are normal and if the power supplies of all
PCB are normal.
Note
Device internal CAN communication (CANB) connection for the device

version of AC in parallel connection
3.17 Device Code Repeating Fault (Encoding repeat)
The detection condition and corrective measures of device code repeating fault are
Table 32 Troubleshooting of device code repeating fault
Page 47 of 65
CONFIDENTIAL I
Fault Device code repeating fault
Type Device stops
The ID codes for two or more units in parallel connection are set to be the same and
Cause
device reports encoding repeat fault.
Correcti Check the DIP switch in the PA board.
ve Check if the DIP switch positions for two or more units in the PA board are set to be
measure the same. If yes, reset after disconnecting the power supply; if no, replace the PA
s board to test if it is normal.
Set the DIP switch in the PA board as follows:
ON ON ON
Note
1 2 3 4 1 2 3 4 1 2 3 4
#1 Inverter #2 Inverter #3 Inverter
3.18 PV Polarity Reverse (PV pol-rev)
The detection condition and corrective measures of PV polarity reverse are
Table 33 Troubleshooting of PV polarity reverse
Fault PV polarity reverse

Type Device stops
In non-grid-connection mode, the DC current is negative and the DC voltage is
Cause
almost in short circuit state.
1. Check the DC+ and DC- cable connection.
Check if the DC+ and DC- are connected reversely.
Corrective
2. Check the DC voltage and current sampling channel.
measures
Check if the DSP board and the DSP switch board are normal by replacing them.
Page 48 of 65
CONFIDENTIAL I
Note
3.19 Hardware Fault (Hardware-flt)
The detection condition and corrective measures of hardware fault are described in
Table 34.
Table 34 Troubleshooting of hardware fault
Fault Hardware fault

Type Device stops
Cause In non-grid-connection mode, the DC current is detected.
1. Check the temperature sampling.
(1) Check if the power module temperature sampling cable is broken and if the
sampling terminal is firm.
(2) Check if the PD board is normal by replacing it.
(3) Check if the PA and PD board are connected correctly.
Corrective
2. Check the DC current sampling channel.
measures
(1) Measure the DC Voltage and check if there is DC short circuit inside the
system.
(2) Check if the DC current sampling cable is broken and if the connection is
firm; replace the sampling flat cable when necessary.
(3) Test if the PA board is normal by replacing it.
Note
3.20 AC Overcurrent and Overload Fault (lac-high,
Overload-pro)
The detection condition and corrective measures of AC overcurrent and overload
Page 49 of 65
CONFIDENTIAL I
Table 35 Troubleshooting of AC overcurrent and overload fault
Fault AC overcurrent and overload fault

Type Device stops
AC overcurrent: AC current transient value protection
Cause
AC overload: AC current valid value protection
1. Check if there is short circuit in the AC and DC side
Check if the AC and DC cables are connected firmly and if there is broken, short
circuit or grounded situation. Analyze with the help of fault recording data.
Corrective 2. Check the driver board.
measures Check if there is anomaly inside the power module. Analyze with the help of fault
data when necessary.
3. Check the current sampling channel.
Test if the PA and PD board are normal by replacing them in turn.
Note
3.21 Leakage Current Protection (I leakage-pro)
The detection condition and corrective measures of leakage current protection are
Table 36 Troubleshooting of leakage current protection
Fault Leakage current protection

Type Device stops
Cause Leakage current sampling value exceeds the set value.
1. Check if the AC is abnormal.
Check if the AC cables are broken or grounded. If the low voltage side is
connected in star, the neutral point cannot be grounded.
Corrective
2. Check the leakage current sensor, the sampling cable and the PL board.
measures
Check if there is leakage current during the grid connection process by current
clamp meter. If no, test if the leakage current sensor, the sampling cable and the
PL board are normal by replacing them in turn.
Page 50 of 65
CONFIDENTIAL I
Leakage current
sensor input node

Note
Leakage current sensor
3.22 Module Overtemperature (PM-high)
The detection condition and corrective measures of module overtemperature are
Table 37 Troubleshooting of module overtemperature
Fault Module overtemperature

Type Device stops
Cause Max. module overtemperature exceeds the software preset value.
1. Check if the cooling air duct is abnormal.
Corrective
Check if the air outlet is blocked, for example, the dustproof cotton, the air outlet
measures
louver and etc.
Page 51 of 65
CONFIDENTIAL I
2. Check the functionality of the cooling fan.
If the fan does not work, refer to the fan troubleshooting for the next step.
3. Check the PA board, the driver flat cable, the driver board and the power
module.
Test if the PA board, the driver flat cable, the driver board and the power module
PA
Driver board NTC temperature sampling
Note
3.23 Fan Fault (Fan-flt)
The detection condition and corrective measures of fan fault are described in Table
38.
Table 38 Troubleshooting of fan fault
Fault Fan fault

Device stops due to the fan fault and device alarms but does not stop due to fan
Type
anomaly.
Fan fault: power module cooling fan communication anomaly or the fan uploads
fault and alarm code
Cause Fan anomaly: power module cooling fan communication anomaly or the fan
uploads fault and alarm code; the nodule temperature does not
exceed 93℃ when the device is in operation state.
1. Check if the grid voltage is normal.
Measure the grid voltage by ammeter and check if there is phase loss.
2. Check if the power supply of the fan is normal.
Measure the 3-phase input voltage of the fan; the nominal voltage is 400Vac.
Corrective 3. Check the communication of fan.
measures Check the fan operating state and alarm information displayed in the touch
screen, e.g. alarm information 8000: the communication of fans is abnormal. Test
if the fan, the communication cable and the PA board is normal by replacing
them in turn.
Note
Page 52 of 65
CONFIDENTIAL I
The present fan type is EBM. View the related information in the set parameter
interface after entering the class II password. The following section will describe the
fan state and alarm bit definition (as shown in the figure below) in the password
protected interface. Note that the fan state and the alarm bit are displayed in
hexadecimal.
Set fan type
Fan state and alarm bit
Description of EBM fan state and alarm information
Page 53 of 65
CONFIDENTIAL I
Fan state
No. Status Status code

0：Normal
b0 Phase failure
1：Fault
0：Normal
b1 Reserved
1：Fault
0：Normal
b2 Power mod overheated
1：Fault
Communication error between mastercontroller and 0：Normal
b3
slave controller 1：Fault
0：Normal
b4 Fan bad (general error)
1：Fault
0：Normal
b5 Motor overheated
1：Fault
0：Normal
b6 Hall sensor error
1：Fault
0：Normal
b7 Locked motor
1：Fault
0：Normal
b8 Reserved
1：Fault
0：Normal
b9 Electronics interior overheated
1：Fault
0：Normal
b10 Reserved
1：Fault
0：Normal
b11 DC-link overvoltage
1：Fault
0：Normal
b12 DC-link undervoltage
1：Fault
0：Normal
b13 Mains undervoltage
1：Fault
0：Normal
b14 Mains overvoltage
1：Fault
0：Normal
b15 Reserved
1：Fault
Alarm state
No. Status Status code

I_Limit 0：Normal
b0
Current limitation in mesh 1：Fault
L_high
0：Normal
b1 Line impedance too high (DC-link
1：Fault
voltage unstable)
b2 P_Limit 0：Normal
Page 54 of 65
CONFIDENTIAL I
Power limitation in mesh 1：Fault
TE_high 0：Normal
b3
Output stage temperature high 1：Fault
TM_high 0：Normal
b4
Motor temperature high 1：Fault
TEI_high 0：Normal
b5
Electronics interior temperature high 1：Fault
UzLow 0：Normal
b6
DC-link voltage low 1：Fault
0：Normal
b7 Brake
1：Fault
0：Normal
b8 Reserved
1：Fault
0：Normal
b9 n_Low
1：Fault
0：Normal
b10 Cable break
1：Fault
0：Normal
b11 Reserved
1：Fault
0：Normal
b12 Reserved
1：Fault
0：Normal
b13 Reserved
1：Fault
0：Normal
b14 Reserved
1：Fault
0：Normal
b15 Communication between fan and controller is fail
1：Fault
Example:
The EBM fan state 1010 (hexadecimal) can be converted into binary:
0001 0000 0001 0000. According to the table above, the fan state is DC-link
undervoltage, Fan bad (general error). Check if there is defect or undervoltage of
the fan 3-phase power supply.
For the analysis of other fan state code and alarm code, please refer to this section.
Please notice that when the fan operates normally, the EBM state code is 0.
Page 55 of 65
CONFIDENTIAL I
3.24 GFDI Protection (GFDI-pro)
The detection condition and corrective measures of GFDI protection are described
in Table 39.
Table 39 Troubleshooting of GFDI protection
Fault GFDI protection

Type Device stops
For the negative polarity grounding device version, the negative voltage to
Cause
ground exceeds 50V
1. Check if the negative grounded fuse is damaged.
When the system is discharged completely, pull out the negative polarity
grounding fuse and measure if the fuse is broken. If yes, check the DC positive
resistance to the ground, AC cable resistance to the ground and if the neutral
point of the transformer is grounded.
2. Check the DC cable insulation.
Check if there is broken to the cable between the positive polarity and the
ground in the DC branch and measure if the DC cable resistance to the ground is
normal. Disconnect all DC switches and then connect the 1st switch; measure its
Corrective
positive voltage to the ground; if the positive voltage to the ground is obviously
measures
small or even is 0, check the insulation of all cables in this branch; disconnect the
switch of this branch after checking. Connect the 2nd switch and perform the
abovementioned measurement steps. Check the PVS upstream and downstream
cables when necessary.
3. Check the AC cables.
Measure if the 3 phase voltages to the ground are the same. Check if the inverter
and the transformer side SPD are broken.
4. Check the negative voltage sampling channel to the ground.
Test if the PD board is normal by replacing it.
Negative grounding fuse and fuse holder
Note
Page 56 of 65
CONFIDENTIAL I
Notice: DO not pull or insert the fuse under voltage. Operate when the DC is
discharged completely.
3.25 Current 3 Unbalanced
The detection condition and corrective measures of current unbalanced 3 are
Table 40 Troubleshooting of current unbalanced 3
Fault Current unbalanced 3

Type Device stops
Cause Loop current of devices connected in parallel exceeds software preset value.
1. Check the power module.
Analyze if the driver board or the power module is failed with the help of the
fault recording data.
2. Check the carrier and the parallel communication.
Corrective
Check if there is carrier synchronization fault or parallel operation
measures
communication fault at the same time through the history fault. If yes,
troubleshooting referring to the related fault information.
3. Check the current sampling channel.
Test if the PA board is normal by replacing it.
Note
3.26 DC Switch Anomaly (DC switch abnormal)
The detection condition and corrective measures of DC switch anomaly are
Table 45 Troubleshooting of DC switch anomaly
Fault DC switch anomaly

Type Device alarms but does not stop
Among the branch numbers, at least one DC switch is disconnected but the
Cause
device does not stop.
1. Check if all DC switches are connected.
Check if the DC switch is connected and confirm if the uploaded state of the
running information from the touch screen is connected.
Corrective
2. Check the unused branches in the branch board and if the switch feedback
measures
node short circuit is normal.
3. Check the branch board.
Test if the branch board is normal by replacing it.
Page 57 of 65
CONFIDENTIAL I
Note
DC switch state of the running information in the touch

DC switch
3.27 Branch Board Communication Anomaly (IDM-com-flt)
The detection condition and corrective measures of branch board communication
anomaly are described in Table 46.
Table 46 Troubleshooting of branch board communication anomaly
Fault Branch board communication anomaly

Communication between the branch board PL and PA board is abnormal but the
Cause
device does not stop
1. Check the branch board and the PA board and the communication between
them.
Corrective Test if the branch board, the PA board and the communication cable between
measures them by replacing them.
2. Check if the power supply of the branch board and the PA board are normal.
Measure if the 24V input of the branch board and the PA board are normal.
Note
Notice: connect the RS485 communication cable of the PL board to the RS485 of
Page 58 of 65
CONFIDENTIAL I
the PA board of the 3 inverter units
3.28 CT Unbalanced
The detection condition and corrective measures of CT unbalanced are described in
Table 47.
Table 47 Troubleshooting of CT unbalanced
Fault CT unbalanced
Difference between the sampling currents of either two phases of the
Cause
measurement board is 120A; device does not stop
1. Check the current sampling channel of the measurement board.
(1) Observe if the current transformer (CT) between the AC switch and the AC
Corrective
contactor is damaged.
measures
(2) Test if the PG board, the current sensor of the measurement board and the
current sampling cable are normal by replacing them in turn.
Note
AC CT
3.29 GFRT Run
The detection condition and corrective measures of GFRT run are described in Table
48.
Page 59 of 65
CONFIDENTIAL I
Table 48 Troubleshooting of GFRT run
Fault GFRT run

Cause AC voltage enters LVRT or HVRT range and device does not stop.
1. Check AC voltage.
Measure if the AC voltage is lower than the LVRT voltage or above the HVRT
Corrective
voltage.
measures
2. Check the PD board.
Test if the PD board is normal by replacing it.
Note
3.30 DC Sensor Anomaly (DC Sensor-err)
The detection condition and corrective measures of DC sensor anomaly are
Table 49 Troubleshooting of DC sensor anomaly
Fault DC sensor anomaly

Cause DC current sensor sampling abnormal but the device does not stop
1. Check the DC current sampling channel.
Corrective
Test if the DC current sensor, the sampling cable, the PA board and other current
measures
sampling channel are normal by replacing them in turn.
Note
3.31 AC Cabinet Overtemperature (AC cabinet over –temp)
The detection condition and corrective measures of AC cabinet overtemperature
are described in Table 50.
Table 50 Troubleshooting of AC cabinet overtemperature
Fault AC cabinet overtemperature

Type Device stops
The temperature collected by the temperature sensor on top of the three units
Cause AC contactor inside the inverter AC cabinet exceeds 93℃ and device reports AC
cabinet overtemperature and stops.
1. Confirm the ambient temperature.
Corrective
Check if the ambient temperature is within the device allowable range by the EM
measures
device.
Page 60 of 65
CONFIDENTIAL I
2. Check the air inlet of the container and the inverter unit.
Check if the dustproof cotton needs to be replaced and if the air inlet is blocked.
3. Check the functionality of the cooling fan.
Refer to the 1st troubleshooting method of the module over-temperature.
4. Check the PD board, temperature sampling cable and NTC temperature
sensor.
Test if the PD board, temperature sampling cable and NTC temperature sensor
NTC temperature sensor
Note
PD board temperature
sampling node
3.32 DSP-MDC Communication Anomaly (DSP-MDC
com-flt)
The detection condition and corrective measures of DSP-MDC communication
anomaly are described in Table 51.
Table 51 Troubleshooting of DSP-MDC communication anomaly
Page 61 of 65
CONFIDENTIAL I
Fault DSP-MDC communication anomaly
Communication between the PA board and the measurement board PG is
Cause
abnormal; device does not stop
1. Check the PA, PG board and the communication cable.
(1) Check if the DIP switch in the PA board is set correctly; refer to the device
Corrective encoding repeat and parallel operation communication fault method for
measures troubleshooting.
(2) Test if the PA, PG board and the communication cable are normal by
replacing them in turn.
Communication between DSP board (PA) and measurement board (PG)
Note
3.33 Inverter Unit Communication Fault (Unit-com-flt)
The detection condition and corrective measures of inverter unit communication
Page 62 of 65
CONFIDENTIAL I
Table 52 Troubleshooting of inverter unit communication fault
Fault Inverter unit communication fault

Communication between the intelligent unit and the measurement board PG is
Cause
abnormal; device does not stop
1. Check the PA, PG board, intelligent unit and the communication cable.
(1) Check if the DIP switch in the PA board is set correctly; refer to the device
Corrective encoding repeat and parallel operation communication fault method for
measures troubleshooting.
(2) Test if the PA, PG board, intelligent unit and the communication cable are
Communication between intelligent unit (PT) and measurement board
Note
3.34 Branch Forward/Reverse Overcurrent (Branch
fwd/rev-ldc-high)
The detection condition and corrective measures of branch forward/reverse
overcurrent are described in Table 54.
Table 54 Troubleshooting of branch forward/reverse overcurrent
Fault Branch forward/reverse overcurrent

Type Device stops
Cause DC side branch current is high
1. Check if the protection parameter setting in the LCD meets the requirement.
Check from the class II password protected interface if the DC branch forward and
Corrective
reverse current threshold value is set correctly. If no, modify the setting. Set the
measures
branch forward overcurrent to 500A and the reverse overcurrent is the nominal
current of the circuit minus 380A.
Page 63 of 65
CONFIDENTIAL I
2. Check the DC branch current.
Decrease the grid-connected output power and check if the LCD branch current is
abnormal. If the branch current difference is too big, measure the actual current of
each branch by ammeter. if the branch current difference is small, replace the DC
detection board. If the actual current difference is too big, maintain the branch with
the bigger current.
Set branch fwd & rev current
Note
3.35 Temperature & Humidity Board Communication Fault
(T&H-com-flt)
The detection condition and corrective measures of temperature & humidity board
communication fault are described in Table 55.
Table 55 Troubleshooting of temperature & humidity board communication fault
Fault Temperature & humidity board communication fault

There is no communication between the intelligent unit (PT) and the
Cause
temperature & humidity board for 1 min.
1. Communication between the intelligent unit (PT) and the temperature &
humidity board
Check if the communication cable and communication terminals of the
Corrective temperature & humidity board and the intelligent unit (PT) are loose or broken
measures according to the circuit diagram.
2. Intelligent unit (PT) and the temperature & humidity board
Test if the intelligent unit (PT) and the temperature & humidity board are
Page 64 of 65
CONFIDENTIAL I
Note
Page 65 of 65

3 - SG3125HV Troubleshooting Book EN

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

3 - SG3125HV Troubleshooting Book EN

Uploaded by

Copyright:

Available Formats

CONFIDENTIAL I

2. Introduction to System PCB .............................................................................................. 9

2.1 PCB Functions ......................................................................................................... 10

2.2 PCB Interfaces .............................................................................................................. 11

2.2.1 Interfaces of DSP Control Board .................................................................. 11

2.2.2 Description of Pinboard ................................................................................. 13

2.2.3 Description of Measurement Board ............................................................ 15

2.2.4 Description of Branch Current Insulation Detection Board .................. 17

2.2.5 Description of DC Charge & Discharge Board ......................................... 18

2.2.6 Description of LVRT Power Box .................................................................... 20

2.2.7 Description of Standby Power Box .............................................................. 21

2.2.8 Description of Driver Board ........................................................................... 22

2.2.9 Description of Intelligent Unit or IO Board ............................................... 23

2.2.10 Description of Temperature & Humidity Board .................................... 25

3. Fault Analysis and Troubleshooting .............................................................................. 27

3.1 PDP Protection (PDP-pro) ......................................................................................... 31

3.2 Contactor contact flt .................................................................................................. 33

3.3 AC Current Unbalanced (Mism-Iac)........................................................................ 34

3.4 Reactor Over-temperature (Lover-temp) .............................................................. 35

3.6 DC Undervoltage (Vdc-Low)..................................................................................... 38

3.7 Neutral Point Potential Offset (V-midpoint offset) ............................................ 38

3.8 Temperature Anomaly Fault (Temp-flt) ................................................................. 39

3.9 Grid Over-/Under-voltage and Frequency Fault (Vac-high, Vac-low, F-fault)

3.10 Islanding (No grid).................................................................................................... 41

3.11 DC Voltage Sampling Fault (Vdc-samp-flt) ........................................................ 42

4.12 Soft Start Fault (Soft Start-flt) ................................................................................ 43

3.13 SPD Fault (DC SPD flt, AC SPD flt) ........................................................................ 44

3.14 DC Overvoltage (Vdc-high) .................................................................................... 45

3.15 Carrier Synchronization Fault (carrier synch flt) ................................................ 46

3.16 Parallel Operation Communication Fault (com-Failure) ................................. 47

3.17 Device Code Repeating Fault (Encoding repeat) .............................................. 47

3.18 PV Polarity Reverse (PV pol-rev) ........................................................................... 48

3.19 Hardware Fault (Hardware-flt) ............................................................................... 49

3.20 AC Overcurrent and Overload Fault (lac-high, Overload-pro) ...................... 49

3.21 Leakage Current Protection (I leakage-pro) ...................................................... 50

3.22 Module Overtemperature (PM-high) .................................................................. 51

3.23 Fan Fault (Fan-flt) ...................................................................................................... 52

3.24 GFDI Protection (GFDI-pro) .................................................................................... 56

3.25 Current 3 Unbalanced .............................................................................................. 57

3.26 DC Switch Anomaly (DC switch abnormal) ........................................................ 57

3.27 Branch Board Communication Anomaly (IDM-com-flt) ................................. 58

3.29 GFRT Run ..................................................................................................................... 59

3.30 DC Sensor Anomaly (DC Sensor-err) ................................................................... 60

3.31 AC Cabinet Overtemperature (AC cabinet over –temp) ................................. 60

3.32 DSP-MDC Communication Anomaly (DSP-MDC com-flt) ............................. 61

3.33 Inverter Unit Communication Fault (Unit-com-flt) .......................................... 62

3.34 Branch Forward/Reverse Overcurrent (Branch fwd/rev-ldc-high) ............... 63

3.35 Temperature & Humidity Board Communication Fault (T&H-com-flt)...... 64

Troubleshooting Guideline for SG3125HV

Edited by: Hu Yong

Checked by: Chen Changchun, Liang Cheng

Applicable for SG3125HV-series

Ver. Edited Date Content and Checked by Approved

1.0 Hu 2018.06.14 Newly edited, Liang Cheng, Chen

Yong initialization Changchun

For convenience of troubleshooting for SG3125HV-series inverters, this guideline

guideline can be reference in field troubleshooting. The following sections will

describe each part in detail.

shown in the following figures.

Standby power box

DSP board and pinboard

LVRT power box

Inverter unit Inverter Inverter unit