OCP GUIDANCE AND COUNSELLING

1. How do multiculturalism and diversity impact guidance and counselling services? Discuss.

Diversity plays a pivotal role in the counselling relationship. It impacts the way clients and
counsellors perceive, understand, and trust one another. Being cognizant of a client's cultural,
racial, gender, sexual orientation, religious, age, social, and economic differences can foster a
therapeutic alliance

2. How do counselling skills, such as active listening, empathy, and effective

communication, contribute to the success of counselling interactions?

These skills are essential for building a strong therapeutic relationship and creating a
safe and supportive environment for clients. Active listening allows counsellors to
understand and interpret the client's message accurately, while empathy helps them to
connect with the client's emotions and experiences.