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Retchel A (1/29/2024, 8:00:16 PM): Hi, My name is Retchel.

I am reviewing your
information and I will be with you in a moment.
Retchel A (1/29/2024, 8:00:23 PM): Good Morning! I hope you are doing well😊
Me (1/29/2024, 8:00:55 PM): hello
Retchel A (1/29/2024, 8:01:38 PM): Thanks for waiting. I wish I can be of
assistance, however this is considered as an International shipment. I need to
transfer this chat to our international. Their hours of operation are 7:00 a.m. to
12:00 a.m. ET Monday to Friday.. Kindly take note of their toll free number as
well, in the event that you needed to call them,1-800-782-7892. . Thank you for
your time. May i connect you now?
Me (1/29/2024, 8:02:08 PM): pls
Paola R C (1/29/2024, 8:02:29 PM): Hi, My name is Paola R. I am reviewing your
information and I will be with you in a moment.
Paola R C (1/29/2024, 8:04:31 PM): Hi, I do apologize as much I would love to help,
I see this package was shipped from Netherlands to India and I am a UPS customer
care representative assisting with USA- import and export shipments. I can assist
you by providing general information nonetheless to ensure we address your inquiry
appropriately, a UPS customer care representative for your respective country will
be more than glad to assist you further because they don’t have chat support.
Paola R C (1/29/2024, 8:05:02 PM): This is the phone number from customer service
in India 91 22 28276200 I regret it and I appreciate your understanding.
Me (1/29/2024, 8:09:26 PM): hi
Paola R C (1/29/2024, 8:10:57 PM): I haven't heard from you for a little while, I
need to end the chat. If you need further assistance, please feel free to contact
us again, have a good one.

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