Dynamic Application - Step by Step (Token App Added)

Dynamic National Socio-Economic Registry
Dynamic NSER Application

User Manual
Organization: Benazir Income Support Programme

Date 24/05/23
Document Version v.3
Developed by NSER Wing
Note: This training guide is confidential and intended solely for the use of BISP Data Entry Operators. Any unauthorized disclosure, reproduction, or distribution is
strictly prohibited.
This user manual is designed to assist Data Entry
Operators in understanding the fundamental
layout and data entry requirements involved in
performing a New Survey, Shock Update (Rapid
Damage Assessment), Roster Update and
Resolving Duplication and Splitting through the
Note: This training guide is confidential and intended solely for the use of BISP Data Entry Operators. Any unauthorized disclosure, reproduction, or distribution is
strictly prohibited.
Spot the Dynamic NSER Application
Spot the Dynamic NSER

Application in your provided
tablet
If you are unable to locate

the Dynamic NSER
Application, please contact
your designated HQ-based
focal person through the
WhatsApp technical
support group for guidance.
Logging into the Application
DEOs are only allowed to log in by

User Credentials Input using their provided user credentials
Enter the provided user
credentials to log in to the
4
Dynamic NSER Application Dashboard
Logout button
Last Sync information tab
Shows the number of forms
processed by the user Shows the number of forms
Shows the number of forms submitted by the user
to be uploaded
DEOs shall proceed with data entry only

if the respondent present Form-B
This button is to upload the

unsent forms
This button initiates the
Shows App version data-entry process
5
Issued Tokens Interface
Application will fetch all the

tokens generated on the
given day
REMEMBER
Application will only allow
data-entry of visitors who are
processed through the token
counter
6
Dynamic NSER
Token Application
For effective management of

surveys and crowd
management, a screening User
application known as “Token Credentials
Application” is introduced in Input
Dynamic Registry.
Survey of a respondent is
only possible when his/her
provided CNIC is run through
the Token application
Dynamic NSER
Token Application
After the data entry operator

logins to the token
application, the application
will bring him to this
interface, where
respondents CNIC will be Enter respondents CNIC &
entered to initiate token click validate
issuance process
Previous Screen
Dynamic NSER
Token Application
The application will

screen the entered
CNIC and will display a
message as per the
status of entered CNIC.
Depending on the
status of CNIC,
application will suggest
the type of data entry
and indicate towards
the type of applicable
survey.
Previous Screen
Dynamic NSER
Token Application
After the data entry operator

click the generate token
button, the application will
give option of printing the
token. If printer is available,
print the token.
The use of token application will end

here, and the issued token numbers will
be displayed in the Dynamic NSER
Previous Screen application for processing by DEO
• The DEO will announce

the name of the visitor
according to the token
sequence shown on the
list. If the visitor is
present when called,
the DEO will click on
the "Process" button.
• If the visitor does not

appear after multiple
calls by the DEO, they
should skip the current
visitor and proceed to
the next in line.
11
The DEO will receive the

token from the
respondent and enter
the corresponding
token number into the
application.
12
CNIC # /Form # Entry Interface
DEOs are advised to always ask the

respondent to provide any additional
CNICs of their family members, if After the DEO enters the
applicable. In case the first CNIC is not token and clicks the
found, DEOs are encouraged to search "Process" button, the
for multiple CNICs of the respondent's
family during this stage application will display the
CNIC input screen.
The application will
automatically retrieve the
corresponding CNIC of the
12345-0987775-5
processed token.
Afterward, the Data Entry
Operator (DEO) will
proceed by clicking the
"Verify" button.
13
Iqrar Nama Message
Once the DEO enters the

respondent's CNIC and
clicks the "Verify" button,
the application will display
the Iqrar Nama.
REMEMBER
The DEO must read aloud the

message to the respondent
and ensure the respondents
understanding about it.
14
Output Messages
After the DEO enters the respondent's CNIC and the Iqrar Nama
message is displayed, the application will generate one of the following
messages based on the search results:
15
New Survey
After the DEO enters the

respondent's CNIC and the Iqrar
Nama message is displayed, if the
CNIC is not found in the NSER
New Survey Database, the application will
direct the DEO to the New Survey
module.
This message indicates that a new

survey will need to be conducted
against this CNIC This type of
survey is also referred to as the
"Missed Out Household Survey."
16
Sections of New Survey
The New Survey module comprises five distinct sections, each

containing a set of different questions.
Geographic Information & Contact Details Section
Roster Section
New
Household Assets Section
Survey
Miscellaneous Details Section
Agriculture Section
17
New Survey: Geographic Section
The following information is obtained from the

respondent based on a series of detailed questions.
• Households Postal Address

Geographic
• Respondents Contact Details
Information &
Contact Details • Households' region’s Rural/Urban categorization
Section • Information about households' members Mother

Tongue
• BISP assistance information
18
New Survey: Roster Section
Following Information is acquired from the respondent

based on a set of detailed questions.
• Residential Status
• House Structure Profiling

Household
Assets Section • Household Assets
• Household Utilities
• WASH related information
19

• HH’s members employment type
• HH’s Out of School Children information

Miscellaneous
Details Section • HH’s Infant Child Mortality information
• Feedback about govt institutions
20

• HH’s level of involvement in agriculture
Agriculture • Type of cultivation

Section
• Agriculture related assets
21
PERFORMING A NEW SURVEY
22
Performing a New Survey
CNIC Input Screen Iqrar Nama
Enter the CNIC of the respondent Read the Iqrar Nama to the respondent
Missed-Out Household Message
Click on Yes to proceed with carrying out the new

survey
23
New Survey: Geographic Information & Contact Details Section
Once the DEO clicks the Select respondents

"Yes" button on the "Not province from the the
Registered" message, the drop-down
first sub-section of the
Geographic Information
and Contact Details section
will be displayed.
DEOs must always verbally ask the

respondent for geographical details
instead of relying solely on the CNIC
24
Select respondents
district from the the
drop-down
25
Select
respondents Tehsil
from the drop-
down
26
To select the
respondent’s UC,
choose from the drop-
down list. If the name
of the UC is not listed,
select 'Other' and
manually type it in.
Only select "Other" if the name of the

respondent's Union Council (UC) is not
available in the provided UC list. If you
choose to enter the UC name manually
by selecting "Other," please ensure that
you write the complete name of the UC
27
To select the
respondent's village,
choose from the drop-
down list. If the name
of the village is not
listed, select 'Other'
and manually type it
in.
28
Entry of complete postal address is

VERY IMPORTANT
While entering the address, DEO should
think from the perspective of a
postman, if a postman will be able to Respondent's Postal
deliver any post addressed at the
provided postal details Address [Open Entry Field]
29
Good & bad example of entering respondent's postal address
REMEMBER
Address field is one of the
performance indicators of the
DEO
30
Urban/Rural categorization
It is IMPORTANT for the DEO to

correctly determine and select the
correct category (Urban/Rural) of the
area/locality of the respondent
31
Respondents mobile
DEOs must be mindful (while number network selection
selecting the network) if the mobile drop-down
network is a ported one or not. If
the respondent's mobile number
has been transferred to another
network, the DEO must obtain the
correct network information from
the respondent
. 32
REMEMBER
• DEOs must be mindful (while

selecting the network) if the
mobile network is a ported one
or not. If the respondent's
mobile number has been
transferred to another network,
the DEO must obtain the correct
network information from the
respondent.
• DEO can directly ask the
respondent about the mobile
network balance they load or Respondents primary &
use. This information can help alternate mobile number
the DEO understand the entry fields
respondent's network provider
• If alternate mobile number is
available, DEO must enter it too.
33
Select respondents
mother tongue from the
given drop-down
34
REMEMBER
Cash-assistance here refers
to the BISP’s quarterly
regular cash assistance
“Kafalat”
Information about whether

any member of the
household is receiving
BISP's cash assistance
35
Roster Section
After data entry is complete in the Geographic and Contact

Details section, the application will move to the Roster
Section of the survey form.
In the Roster Section, the DEO will perform the following

actions:
1.Identify the Head of Household and respondent.
2.Compose the NSER Household based on the Alpha and Beta

NADRA record of the respondent.
3.Complete demographic details for each of the household

members.
4.Establish the household hierarchy.
36
Roster Section: Selection of the Head of Household
The DEO will need to

select the Head of
Household from the list
of family members whose
data is retrieved from
NADRA.
37
Roster Section: Adding details of the Head of Household
After selecting the Head

of Household – DEO will
have to add the Type name in English
demographic details of
the Head of household in
the following section by
clicking on the pencil
icon.
38
The information in
these fields for the
household member
are fetched from
NADRA and are not
editable
39
40
REMEMBER
When selecting the education level of household members, if a
member has attained Madrasa education, please refer to the
following equivalence table to determine the corresponding
educational level.
Madrasa Education Level Equivalence

Shahada-tul-Hifz Al-Quran Primary
Shahada-tul-Mutawassita Equivalent to Middle
Shahada-tul-Sanvia Al-Aamah Equivalent to Secondary School Certificate
Shahada-tul-Sanvia Al-Khasa Equivalent to Higher Secondary School Certificate
Shahada-tul-Aaliah Equivalent to B.A.
Shahada-tul-Aalamiah Equivalent to M.A. Arabic/Islamiyat
41
42
Once the details of

the head of the
household are added,
the DEO will save the
entered data by
clicking the "Save"
button. After saving,
the next step of
adding household
members will appear
in the application.
43
REMEMBER
If the respondent informs the DEO that they have a bank
account and can recall the account details, the DEO must
record the provided banking details. However, if the
respondent does not remember the account details, the
DEO should inform the respondent to provide the details
during their next visit to the center. The DEO can then
add the details later through a roster update.
44
Roster Section: Composing the Household based on NADRA Alpha & Beta
After selecting and adding details of

the Head of Household, the DEO will
compose the NSER Household of the
respondent by clicking on the 'Next'
button. It is important to note that in
the Dynamic Registry, you can only
create a new household by including
family members who are already
registered with NADRA
45
Roster Section: Composing the Household based on NADRA Alpha & Beta
• At this stage, the

application will show all
the members of
respondent’s family who
are registered with
NADRA.
• Based on the provided
information, DEO will
select the family
members from the list
who are currently living
with the respondent
46
Roster Section: Adding the details of the selected Household members
• After selecting the

family members from
the retrieved list from
NADRA the application
will display the list of
added family members.
• The DEO will then
proceed to click on the
pencil icon next to each
family member's name
in order to add their
demographic details one
by one
47
Roster Section: Adding the details of the selected Household members
DEO will add

details for each
of the added
family
members one
by one
48
Roster Section: Selecting the Respondent
• After adding and saving

the individual details of
the selected members of
the family members, the
application will show the
list of family members.
• The DEO will then
proceed to click on the
next button which will
bring him to interface for
selection of the
Respondent
49
Roster Section: Selecting the Respondent
DEO will choose the name

of respondent from the
drop-down which will show
the name of all the family
member which have been
added in the previous step
50
Roster Section: Establishing
Selecting thethe
Respondent
Family Tree
In this step, the Data Entry Operator (DEO) will need to establish the family tree of the
added household members. The DEO will have to identify the parents/spouse of each
family member from the available dropdown options.
51
Roster Section: Establishing the Family Tree
Once the family tree is established, the

next step involves the application
displaying the family hierarchy, indicating
the relationships within the family (right).
The Data Entry Operator (DEO) will
carefully review this family hierarchy and
seek confirmation of the established
relations from the respondent
52
Roster Section: Establishing
Selecting thethe
Respondent
Family Tree
After establishing the family hierarchy in the Roster section,

the application will move to the Household Assets section
the survey form.
In the Household Assets Section, the Data Entry Operator

(DEO) will ask the respondent about the assets owned by the
household.
53
54
55
56
57
58
DEOs must strive to obtain the

electricity and gas bill numbers
from the respondent and should
input these numbers into the
relevant data fields
59
60
61
DEOs must ensure to inquire about

the availability or non-availability of
assets, and they should allocate
sufficient time for thorough
probing. The entered data, where
DEOs mark all assets as No, will
undergo scrutiny and evaluation
62
After data entry is complete in the Household Assets

section, the application will move to the Miscellaneous
Questions Section
In the Miscellaneous Questions Section, the Data Entry

Operator (DEO) will ask the respondent a variety of questions
to gather miscellaneous information about the household.
These questions cover topics such as infant mortality, reasons
for children being out of school, feedback regarding
government institutions, any loans taken by household
members etc.
63
Miscellaneous Questions Section
64
65
66
67
Agriculture Section
After completing the data entry in the

Miscellaneous Questions Section, the application
will proceed to the Agriculture Section. In this
section, the Data Entry Operator (DEO) will ask
the respondent a series of detailed questions
regarding the household's involvement in
agriculture. The Agriculture Section serves as the
final part of the New Survey module.
68
Agriculture Section
The DEO will inquire

with the respondent
about the type of
involvement of
household members
in agricultural
activities, based on
the provided options.
69
Agriculture Section
IMPORTANT
It is very important to gather data in this section. All those
who are associated to agriculture at household or individual
level, should be asked about these questions. It is also one of
the key performance benchmarks for the DEOs
70
Agriculture Section
If household members are

involved in agriculture at an
individual level, the DEO
will select this option.
Subsequently, the names of
all family members involved
in agriculture will appear in
a multiple selection list. The
DEO will ask for the name(s)
of the person(s) involved in
agriculture and proceed to
add details.
71
Agriculture Section
After selecting the

individual, the application
will display options to
determine the ownership
type of the household
member involved in the
agricultural activity
72
Agriculture Section
Depending on the response of the respondent against the three options, the application will
display three different interfaces.
73
Agriculture Section
REMEMBER
DEOs must ensure to acquire
the correct details about the
area of cultivated land for
each crops accordingly.
If the respondent is unable to
give the exact area DEO can
make a safe guess by asking
the crop yield to determine
the area of the land.
74
Agriculture Section
75
Agriculture Section
After entering the

information provided by
the respondent, the DEO
will seek additional details
about the source of
irrigation and the specific
equipment being utilized
for agriculture
76
Agriculture Section
DEO will seek information

about the type of ownership
of the agricultural
equipment
77
Agriculture Section
At the end of the

agriculture section, the
Iqrar Nama will be
displayed again. The DEO
should read the Iqrar
Nama aloud to the
respondent and then
proceed with the
biometric data collection
and form submission
78
PERFORMING A SHOCK UPDATE
(Rapid Damage Assessment)
79
Shock Update: Rapid Damage Assessment
Shock Update After entering the respondent's

(Rapid Damage Assessment) CNIC, the DEO receives the Iqrar
Nama message. If the application
displays the disaster case
message, it means the
respondent's household belongs
to a declared disaster-hit area.
This message signals the need for
a new survey for that CNIC.
Before starting the new survey,
the Rapid Damage Assessment
questionnaire must be finished.
80
Performing a Shock Update
CNIC Input Screen Iqrar Nama
Enter the CNIC of the respondent Read the Iqrar Nama to the respondent
Shock Update
Click on Yes to proceed with carrying out the new

survey under shock update
81
Once the DEO clicks the "Yes"

button on the "Disaster Case"
message, the application will open
the Rapid Damage Assessment
(RDA) questionnaire. The RDA
questionnaire consists of a set of
questions designed to assess the
damage that occurred to the
respondent's household in the
aftermath of the recent disaster.
After the RDA questionnaire is
completed, the New Survey module
will be opened.
REMEMBER
If the respondent informs the DEO that their household is not affected by
the disaster, the DEO shall select 'No.' Afterward, the application will skip
the RDA and proceed directly to the New Survey module.
82
83
84
After completion of the

RDA, application will open
the New Survey module
85
PERFORMING A ROSTER UPDATE
86
Roster Update
After entering the respondent's

CNIC and displaying the Iqrar
Roster Update Nama message, if the application
shows the Roster Update
message, it means the
households’ data linked to the
CNIC is already in the NSER
database. Therefore, a full survey
before the displayed due date is
not needed.
However, if there are any changes
in contact details or demographics
that the visitor wants to update in
their household roster, the DEO
can do so through the Roster
Update module.
87
Roster Update
Roster Update allows a Data Entry Operator (DEO) to perform two main actions:
1 2
Resolve discrepancies for household Change/Update data for household

members already included in the members already present in the
Dynamic NSER database Dynamic NSER database
88
Roster Update
Resolve discrepancies for household

members already included in the
Dynamic NSER database
If the system identifies a discrepancy (invalid CNIC, gender, marital status,

disability) in the data of the household members compared to the entered
CNIC, the application marks the discrepancy. The DEO must resolve this issue
before proceeding further with the Roster Update.
89
Roster Update
The Roster Update screen will appear with three icons if the system
finds no discrepancy against the entered CNIC. The DEO can ask the
visitor if they want to make any updates to the data of the
household in the categories displayed above.
Please note that changes such as adding a family member, updating
disability status, updating marital status, or updating gender can
only be made based on the NDARA data.
90
RESOLVING MAJOR DISCREPANCIES
(Split & Duplicate Households)
91
Duplicate / Split: Major Descrepancy Resolution
After entering the respondent's

CNIC and displaying the Iqrar
Nama message, if the application
Duplication & Split shows either of the two messages
(Duplication / Splitting) , it
indicates a major discrepancy in
the household data linked to the
entered CNIC.
This discrepancy can either be in
the form of duplicate entries of a
household member across
multiple households or the
splitting of a single household into
multiple households. In both
cases, the application will direct
the DEO to the New Survey
module.
92
Useful Resources
• Dynamic NSER Application Detailed Guidebook (‫)معلوماتی کتابچہ‬
• Dynamic NSER Application Video Tutorial
93

Dynamic Application - Step by Step (Token App Added)

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Dynamic Application - Step by Step (Token App Added)

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Dynamic National Socio-Economic Registry

Dynamic NSER Application

Organization: Benazir Income Support Programme

Spot the Dynamic NSER

If you are unable to locate

DEOs are only allowed to log in by

DEOs shall proceed with data entry only

This button is to upload the

Application will fetch all the

For effective management of

After the data entry operator

The application will

After the data entry operator

The use of token application will end

• The DEO will announce

• If the visitor does not

The DEO will receive the

DEOs are advised to always ask the

Once the DEO enters the

The DEO must read aloud the

After the DEO enters the

This message indicates that a new

The New Survey module comprises five distinct sections, each

Geographic Information & Contact Details Section

Miscellaneous Details Section

The following information is obtained from the

• Households Postal Address

Section • Information about households' members Mother

• BISP assistance information

Following Information is acquired from the respondent

• House Structure Profiling

• WASH related information

Following Information is acquired from the respondent

• HH’s members employment type

• HH’s Out of School Children information

• Feedback about govt institutions

Following Information is acquired from the respondent

• HH’s level of involvement in agriculture

Agriculture • Type of cultivation

CNIC Input Screen Iqrar Nama

Missed-Out Household Message

Click on Yes to proceed with carrying out the new

Once the DEO clicks the Select respondents

DEOs must always verbally ask the

Only select "Other" if the name of the

Entry of complete postal address is

Good & bad example of entering respondent's postal address

It is IMPORTANT for the DEO to

• DEOs must be mindful (while

Information about whether

After data entry is complete in the Geographic and Contact

In the Roster Section, the DEO will perform the following

1.Identify the Head of Household and respondent.

2.Compose the NSER Household based on the Alpha and Beta

3.Complete demographic details for each of the household

4.Establish the household hierarchy.

The DEO will need to

After selecting the Head

Madrasa Education Level Equivalence

Once the details of

After selecting and adding details of

• At this stage, the

• After selecting the