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UEMC The Organizational Handbook Version 1.3
UEMC The Organizational Handbook Version 1.3
UEMC The Organizational Handbook Version 1.3
Version 1.3
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7.2. Logging Process 17
8. Conduct 17
8.1. Respect 17
8.2. Excessive Profanity Usage 18
8.3. Public Conduct 18
8.4. Inter-Personal Conduct 18
9. Roleplay 18
10. Loyalty 19
10.1. Information Security 19
10.2. Protection of Organization Property 19
10.3. Conflicts of Interests 19
11. Disciplinary Actions 19
11.1. Accusations 19
11.2. Investigation 19
11.3. Disciplinary Actions 20
11.4. Logging Process 20
12. Events 20
12.1. Org-sponsored Events 20
12.2. Member-driven Events 21
12.3. In-Game Dynamic Events 21
12.4. Organization Event Classifications 22
13. Streaming Guidelines 22
13.1. UEMC Guidelines 22
14. Discord Community Guidelines 23
14.1. Here are some rules for interacting with others: 23
14.2. Here are some rules for content on Discord: 24
14.3. Finally, we ask that you respect Discord itself: 25
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1. Introduction
This document is the United Earth Mining Corporations (hereinafter referred to as UEMC)
Organizational Handbook. This Handbook is to outline our management process / procedures to
ensure a fair and just handling of any and all matters related to member UEMC culture UEMC
preservation member career progression and member issue resolution to preserve a positive and
respectful environment in which our members can have fun.
2. UEMC Backstory
2.1. In the Beginning
The organization that would become the United Earth Mining Corporation was first founded in
2917 by the Atticus siblings, Julian, Helena and Octavius, under a different name, the Atticus
Mining Corporation. It was founded with the intention of becoming a dynamic and rapidly growing
inter-planetary mining company based out of Earth, in the Sol system. Initially, seeing great
success with a relatively small staff and few vessels, the original founders of the AMC began to
expand the company at an exponential rate. During this time, a well-known miner, known by the
nickname of Noiser, began to rise to prominence with the miners of the corporation, as was
teaching the new miners how to get by in the mining game and make a profit while doing it.
As the AMC began increasing in size, Noiser and some of his colleagues, such as Belroc and
Pendus, voiced concerns that the company was beginning to over-extend itself and could not
control or safely patrol the areas it had laid claim to, while continuing to prospect for new mining
claims. Rival mining companies had long been festering feelings of jealousy and hatred for the
unexpected success of the AMC. Many of these companies were based on planets other than Earth.
As a result of this, many of these rivals had the advantage due to their close proximity to many of
the more profitable mining operations.
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With this information in mind, Noiser departed and returned to the AMC headquarters on Earth
where he planned to tell the leadership exactly what he had heard and who had said it. He planned
to do so despite the leadership’s previous refusal to heed his advice. Unfortunately for everyone,
the AMC had, as a result of its success, turned into a stagnant creature of gluttony and decadence,
its leadership did not want to listen to anything that could result in a loss of profits.
Due to the refusal to heed the warnings he had presented, Noiser informed his closest allies of
these latest developments and together they left the AMC, just as reports began flooding in of
coordinated pirate attacks upon mining vessels and their convoys unfolding across almost all of
their operations. Noiser and his allies knew the truth, and so did the AMC leadership. They just
weren’t willing to admit to their employees the truth behind the nature of the seemingly
unstoppable attacks against their operations. The rumors were partially true. These were indeed
pirate attacks, and they were becoming increasingly sophisticated and effective; however, the real
reason behind this was that they were being paid to do so by the Halcyon Conglomerate. Their
ultimate goal was to disrupt the AMC’s mining and hauling infrastructure and force them to
declare bankruptcy, at which point the Taiiga Corporation would buy up their mining operations
and split them with Halcyon.
By the time the leadership of the AMC acknowledged what was truly happening, it was too late.
The conflict was too far gone and resulted in the AMC going bankrupt. What this meant for the
company was that anyone could begin buying the claims to which the AMC had previously
possessed. However, two things happened that the two rival companies didn’t account for. First,
there was a resistance that had been occurring during this time led by Elijah Rockseeker, a well-
known miner of the AMC, his crewmate Schrike, and some other surviving employees. Rockseeker
had been maintaining contact with Noiser and coordinating small pockets of resistance in
response to any attempts to purchase mining operations. Even going so far as to sabotage their
own mining operations to devalue the operations in order for the rival companies to lose interest.
The second, was that Noiser had been in communications with Mister Greedy, a wealthy explorer
that had previously prospected and sold claims exclusively to the AMC. The two had reached an
agreement wherein Greedy would fund the buyback of many AMC claims under the new leadership
of Noiser. As a result of Noiser’s intuition, he had been working on this plan for quite some time
and was able to be on Earth when many of the most profitable claims were put up for sale and
purchased before the rival companies even had a chance to bid on them. When all was said and
done, virtually all of the AMC’s original claims and operations were now owned by Noiser.
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a mainly mining corporation, the new and improved UEMC would never shy away from defending
its miners and trade lanes and would diversify its operations into trading and hauling of resources.
That was not the end of the story however, the Halcyon Conglomerate and Taiiga Corporation were
still very much active and could not accept this turn of events. They believed that if they moved
fast enough and with enough severity they could crush the new upstart company. They believed
that the new UEMC would be so disorganized that any show of hostile force would be enough to
disband the company. So, instead of banking on unreliable pirates as they did in the previous
assault, they relied exclusively on their smaller internal security forces. The veterans of the UEMC
foresaw this attack, and with the assistance of allied organizations, countered it by striking pre-
emptively deep into the areas controlled by the two rivaling companies. Seeing huge successes
against the Taiiga Corporation, they soon forced the company to collapse, after which time the
UEMC purchased the majority of their claims and almost doubled in size.
The Halcyon Conglomerate was not so easy to dismantle. The security forces put up a much more
substantial and coordinated resistance against the UEMC’s now superior numbers and resources.
A large part of this successful resistance was the ability of the Conglomerate’s hauling division to
double as a militia force that was capable of resupplying friendly military forces during on-going
battles. Leading the Halcyon Conglomerate’s security infrastructure and overall naval forces, was
a well-respected individual by the name of Maegon Bleidd. Bleidd, however, soon realized that he
was being misled by the leadership of his company, who were purely interested in preserving their
own personal profits over ending the conflict and protecting their employees. Realizing this,
Bleidd used his position of power and access to material within the corrupt company to persuade
the employees under him to stop trading and hauling the Halcyon Conglomerate’s minerals to
market, effectively crippling their income and overall military operations against the UEMC. Using
this position of power, Bleidd seized control of Halcyon and opened negotiations with Noiser. The
result of those negotiations was that all holdings and properties belonging to the former Halcyon
Conglomerate would be integrated into the UEMC along with all former employees. In return,
Bleidd would be placed as the head of the newly formed UEMC Navy, charged with being
responsible for all security and naval forces within the new UEMC and a promise that the
leadership would never become what they had fought against originally.
3. Manifesto
Life of a solo prospector is a lonely existence. This is why the company was started.
With the security of knowing there are others around to share the load and watch your back, great
things can be accomplished with effort, focus and a little bit of miner’s luck.
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3.1. What we do
• WE ARE MINING
• UEMC is Star Citizen’s largest mining organization.
• Safe zone mining. Peace of mind. The staple wage earner.
• Deep space and dangerous null sec operations. Risk & Reward, Guts & Glory.
• Hauling and trade. Why make a return trip with an empty hold?
• Support. Salvage, repair, build. Keep round the clock operations running!
• Security. We do not initiate conflicts. We defend and protect our core operations.
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3.3. What we offer
• We will provide opportunities for all members to earn as much as they are willing to work
for, there will always be a spot available for you to work.
• We are an agile venture. Being able to react quickly to opportunities and capitalize on them
is a strength at the UEMC.
• We can provide a learning environment for a wide variety of professions. Mentorships are
encouraged in the UEMC.
• We can provide access to the resources in terms of ore, location information, crew,
security, logistics, communication, organization events, deep networking opportunities
and long-term growth potential.
• Support for your ideas. Initiative is rewarded. We will support and partner with you if you
have a good business case. Bring it before the Board.
4. Charter
The life of a solo prospector is a lonely existence. This is why the company was started. With the
security of knowing there are others around to shoulder the load and watch your back, great things
can be accomplished with effort, focus and a little bit of miner's luck.
We are a casual organization – We’re all about having fun playing the awesome game that we
pledged for, while engaging in mining or mining-related activities: exploring to find new and
lucrative ore fields, prospecting ore fields, mining and refining ore, hauling and trading ore,
securing claims and mining expeditions, and supporting our operations, ships, and people.
We are a respectful organization – We're expecting all members, employees and contractors
alike, to be respectful of others, in their actions and language, by avoiding excessive swearing and
refraining from offensive or discriminating comments based on gender, age, race, color, beliefs,
religion, sexual orientation, political opinions and other individual differences.
We are a peaceful organization – We’re not seeking combat nor conflict, but rather try to avoid
it; hence why we prefer to mind our own business. But we all know that the verse will be full of
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pilots looking for a fight, so we also want to be able to defend and protect ourselves and the core
of our mining operations.
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Note also that we ask members not to reply or initiate discussions under #miners-news and other
'Media & News' channels. Only emoticon reactions are allowed. This is to ensure that news posts
don’t get lost among discussions, and remain visible to everyone. Thank you for your collaboration.
Those interested in security are welcome to also join the UEMC Navy Discord server:
https://discord.gg/tx9H5Rm
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5. Roles and Responsibilities
5.1. Board member (Rank 5)
Member that oversees the organization as a whole. Responsible for its vision, guidance, well-being
and the coordination of organization-wide activities.
Target individual: A member with a demonstrated level of managerial experience in the areas of
managing people and projects. They would demonstrate the ability to formulate a vision, be able
to articulate and sell it to others as well as provide the leadership to bring it about with available
resources.
Responsibilities: Define, exemplify and promote the culture and values of the UEMC. Set the
vision for operations / expansion as and when more game play / locations are brought online within
Star Citizen. Participate in org activities, listen to the pulse of the org and respond accordingly to
ensure that first and foremost we maintain the UEMC as a fun and desirable place to be. Assist in
the resolution of issues that rise to the level of the board.
Target individual: A member with a demonstrated level of managerial experience in the areas of
managing people and organizational events. Demonstrated the ability to resolve personal conflict
fairly while promoting / preserving the culture of the UEMC via their contributions.
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Responsibilities: In addition to the responsibilities of a manager, this individual would be
responsible for realizing and managing the implementation of the vision of the UEMC globally.
This rank will also have responsibility to manage the UEMC player pipeline to maintain the culture
of the UEMC through the pruning of Org members that are not a fit using the tools made available
to them at this rank. Manage the process of promoting members to higher ranks within the
organization.
Target individual: A member with a demonstrated level of managerial experience in the areas of
managing people and organizational events. Demonstrated the ability to resolve personal conflict
fairly while promoting / preserving the culture of the UEMC via their contributions. This is a
narrower responsibility scope of the Sr. Manager position with the same personal qualities.
Target individual: A member with a demonstrated level of leadership skill and wiliness to mentor
others. They promote / preserve the culture of the UEMC through their contributions and support
of group organizational events / activities organized or emergent.
Responsibilities: Share their game play expertise with others in a manner that exemplifies the
values of the UEMC. Mentor other players and support both sponsored UEMC events as well as
emergent group game play. This individual would also support personnel issue resolution
inquiries as required using the tools made available to them at this rank. Sponsor suitable
individuals for promotions to higher ranks within the organization.
Target individual: A member with a demonstrated level of skill and wiliness to share with others.
They exemplify the culture of the UEMC through their contributions and game play with others.
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Responsibilities: Share their game play expertise with others in a manner that exemplifies the
values of the UEMC.
Target individual: With our open door recruitment this is the entry level rank when joining the
UEMC. Individuals at this level do not yet have a history with our leadership team to assess their
compatibility with our org culture, its values and whether to be considered a candidate for a
promotion.
Target individual: A member that has not yet chosen to join our organization but has expressed
an interest in it through some level of cooperative/ joint game play.
Responsibilities: None, other than to have fun and decide whether UEMC membership is right
for them.
Responsibilities: Serves as our point of contact / coordination of game play activities between
the UEMC and the organization they represent.
NOTE – Members are expected to remain relatively active in order to retain ranks. This is
currently a subjective assessment made by members of the management team, but will be replaced
with a metric of participation if/when org tools which allow for tracking/reporting member
participation are provided by CIG at some point.
6. Rank Advancement
In an effort to remain a dynamic and positive organization, it is important to properly recognize
active members and empower those that demonstrate good mentorship and leadership skills.
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The golden rule is that promotions are to be merit-based, and not application-based.
• Each promotion should be sponsored by a member of equal rank (or above) as the
“promoted-to” rank of the candidate.
• Each candidate must be interviewed (and unanimously approved) by a group of minimum
three members of rank above the “promoted-to” rank.
• The sponsor may not be one of the three approvers.
This simplified mechanics should leave enough leverage for Managers and Foremen to easily
promote members, while preventing abusive promotions.
• Example 1: A Specialist (or above rank) can sponsor the promotion of an Employee to
Specialist, and three Foremen (or above rank) must approve it.
• Example 2: A Foreman (or above rank) can sponsor the promotion of a Specialist to
Foreman, and three Managers (or above) must approve it.
• Example 3: A Manager (or above rank) can sponsor the promotion of a Foreman to
Manager, and three Sr. Managers (or above rank) must approve it.
• Example 4: A Sr. Manager (or above rank) can sponsor the promotion of a Manager to
Sr.Manager, and three Board Members must approve it.
The decision to demote an individual is a function of their contribution or lack thereof based on
their current rank. Once the decision is taken, the individual will be informed of the outcome.
NOTE – In an effort to prevent (or at least minimize) drama, it is always preferable for at least
one member of above rank to diplomatically discuss the demotion with the individual, and explore
the option of him stepping down on his own.
• Each Demotion should be sponsored by a member of equal rank (or above) as the
“Demoted-from” rank of the individual.
• A group of minimum three members of rank above the “Demoted-from” rank of the
individual must meet (and unanimously agree) on the demotion.
• The sponsor may not be one of the three approvers.
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This simplified mechanics should leave enough leverage for Managers and Foremen to effectively
demote members once the decision to demote is taken.
• Example 1: A Specialist (or above rank) can recommend the demotion of a Specialist to
Employee, and three Foremen (or above rank) must approve it.
• Example 2: A Foreman (or above rank) can recommend the demotion of a Foreman to
Specialist, and three Managers (or above rank) must approve it.
• Example 3: A Manager (or above rank) can recommend the demotion of a Manager to
Foreman, and three Sr. Managers (or above rank) must approve it.
• Example 4: A Sr. Manager (or above rank) can recommend the demotion of a Sr. Manager
to Manager, and three Board Members must approve it.
Upon the approval of a promotion or demotion, one of the three approvers will post in his
respective rank’s Discord channel a message for Sr. Managers and Board Members to inform them
and request for the role change in Discord and the rank change on the UEMC org page of the RSI
website to be made.
The post from the requesting approver must use the following template:
• Next steps: Specify appropriate expectations / disciplinary actions to be taken and/or time
frames that apply to those actions
7. Discord Rights
The Discord rights by roles are:
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7.1. How to use Discord Rights
“With great power comes great responsibility” – The Peter Parker principle
NOTE – Remember that the UEMC is a worldwide organization with members from a wide range
of languages, social cultures, religious beliefs, and political systems. Thus, it is always preferable
to first reach out to misbehaving members to understand their motivation and explain why their
behavior is unacceptable. Surprisingly, misbehaviors often result from simple mutual
misunderstandings and resolutions can be achieved without disciplinary measures. Not only does
it lead to faster resolutions, but it also alleviates the risk of undesirable drama and retaliation
against the organization and its members.
When using privileged Discord rights (granted by their rank) upon a member, the privileged user
should inform the recipient of the disciplinary action via Direct Message of:
• Muting a member
• Deafening a member
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• Setting their role as Restricted
• Kicking a member
• Banning a member
• Deleting a member’s message
Another privileged Discord action is the ability to mention @everyone, @here, and @role. This
privileged action should be used sparingly and judiciously as it may result in messaging several
hundreds, if not thousands of members. Standard practice is to use this privilege to message
management positions and self-assigned roles such as @Miners and @Security.
8. Conduct
8.1. Respect
UEMC members will respect each other regardless of their age, gender, nationality, race, religious
beliefs/creed, or sexual orientation.
UEMC members will respect non-UEMC members in the same way as UEMC members.
The UEMC will not tolerate any kind of discriminatory behavior, harassment or victimization.
• If a member feels they are being harassed or bullied by a fellow member, they are
encouraged to bring it up their Chain of Command and it will be thoroughly investigated.
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UEMC members are expected to abide by the terms of service spelled out in Star Citizen’s EULA
as well as Discord’s Terms of service. Violations will be reviewed for potential disciplinary
action(s).
• Commonly used curse words are tolerated, however and if someone needs clarification on
what is an acceptable curse word and what is not, ask a board member or manager.
• Attached to this is the idea that all members should be capable of communication with
fellow members in a respectful tone.
UEMC members should be aware of the different positions and roles within the organization and
the authority that comes with said roles.
• Members in positions of higher authority should be able and willing to delegate duties and
tasks to employees in their respective departments.
If you’re a manager or higher, don’t delete people’s messages, without a reason that is in line with
the policies and guidelines spelled out in this handbook.
9. Roleplay
The UEMC does not engage in any non-consensual roleplay. We ask that members wishing to do
so confine that activity to their interactions with others who have declared that they want to
roleplay as well. As a rule of thumb, when in doubt, don’t assume that the other UEMC members
are willing and avoid doing it.
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10. Loyalty
10.1. Information Security
As a UEMC member, do not share our strategies or tactics. Be mindful of the sensitive nature of
information that you share with non-UEMC members or organizations.
Built into this point is the idea of selling confidential information / strategies with opposing
organizations for the purpose of personal gain. This is a severe breach of the UEMC code of
conduct and will be dealt with accordingly.
Apply the ‘need to know’ principle to any information you are given, or possess. What this means
is that even if you have the appropriate clearance level (rank) to obtain sensitive information, you
may not be given it unless you need to know for a specific and justifiable reason.
This principle can be applied both internally and externally. For example, does the person / group
I am talking with need to know information about the UEMC strategies or fleet movements?”
Unless this is needed for a specific operational purpose, the answer is likely no.
11.2. Investigation
Should credible accusations occur, the member will be subjected to a comprehensive evaluation
of their actions by the Board Members, Sr. Managers or Managers. If the conclusion of that
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evaluation substantiates the allegations, then the offending member will be disciplined in
accordance with the gravity of their actions up to, and including, being formally removed from the
UEMC.
Should any of the above conduct criteria be violated by a UEMC member, management reserves
the right to instill disciplinary action(s) as they deem appropriate up to and including the
following:
The post from the acting manager must use the following template:
12. Events
12.1. Org-sponsored Events
Organization sponsored events inherently imply cross divisional cooperation and support. These
events are a great opportunity to build camaraderie amongst members, build skill sets and provide
mentorship to junior members / players.
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Assembling an Organizational event for public announcement on the Discord event channel must
be initiated by at least a rank for Foremen or higher and include the following:
Securing support from all applicable divisions needed for the event prior to making the event
announcement in the appropriate Discord channel. Example: A mining or salvaging event would
typically include mining / salvaging profession resources along with scouting and security
resources.
It is expected that resources supporting an event but not necessarily participating in the events’
primary focus, will be compensated for their contributions. The parameters of this compensation
will be worked out with the supporting division prior to the event announcement and the details
included in the event announcement to properly set participant expectations. Example: Providing
a predetermined percentage of ore value in cash to security force support of a mining operation.
These events must state the fact that they are a player organized event in their announcement
and be posted by a Foreman (or above rank) in the #upcoming-event section of Discord to forestall
assumptions about committed cross divisional support and / or compensation requirements for
participants.
The heading of the announcement post must include the following disclaimer:
When UEMC members choose to participate in CIG sponsored In-Game Dynamic Events, they must
be mindful of the choices they make. UEMC members acknowledge the following:
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1) The UEMC is a peaceful organization which does not engage in theft and piracy.
2) Participating in CIG sponsored In-Game Dynamic Events has the potential to jeopardize
UEMC's neutrality or reputation. Members are ambassadors for the organization, and will be held
accountable for their choices.
3) If those choices subsequently deprecate UEMC’s reputation, deprecate gameplay for members
participating in UEMC’s core gameplay loops, or result in retaliation by other organizations,
membership of those individuals will be reviewed, and if necessary, be removed.
Events primarily aimed at hanging out together. Even though these have set start time,
participants can generally show up anytime and join in. Casual events are typically held in lawful
systems and open to the general public. A good example of such events is our weekly Mining
Mondays.
Events also aimed at hanging out together, but with elevated risks or time sensitive
elements to them. For those events, participants are expected to show up on time, at the risk of
missing out. Regular events may occasionally be set in lawless systems, and may or may not be
public. A good example of such events is a mining outing in Pyro.
• Correctly portray who we are, that is a casual, respectful and peaceful organization.
• Behave in accordance with our core values, as described herein and our official RSI org
page.
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• Stream from one of the available UEMC-Streaming channels; not from the non-streaming
channels.
• Do not stream from the same UEMC-Streaming channel as another active streamer unless
given prior permission by that streamer.
• Do not stream our Weekly Events. Doing so exposes all participants to stream snipers and
griefers.
• Discord permissions for pulling Guests and Visitors from the UEMC-Welcome channel into
streaming channels can be obtained from management.
For additional streaming guidelines and etiquette, we encourage streamers to have a look at
Twitch’s Brief Guide for New Streamers
We created Discord to help people come together around games. It's been amazing to watch it
grow into what it is today - a place where millions of diverse communities exist and people connect
with old friends and new. We can't wait to see what's next.
Our community guidelines are meant to explain what is and isn’t allowed on Discord, and ensure
that everyone has a good experience. If you come across a message that appears to break these
rules, please report it to us. We may take a number of steps, including issuing a warning, removing
the content, or removing the accounts and/or servers responsible.
The overwhelming majority of people use Discord responsibly, so these guidelines may seem
obvious. Still, we want to be clear about the expectations for our users. Every user of Discord
should feel like their voice can be heard, but not at the expense of someone else.
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• Do not make threats of violence or threaten to harm others. This includes indirect threats,
as well as sharing or threatening to share someone’s private personal information (also
known as doxxing).
• Do not evade user blocks or server bans. Do not send unwanted, repeated friend requests
or messages, especially after they’ve made it clear they don’t want to talk to you anymore.
Do not try to hide your identity in an attempt to contact someone who has blocked you, or
otherwise circumvent the tools we have which enable users to protect themselves.
• Do not send others viruses or malware, attempt to phish others, or hack or DDoS them.
• Org members violating these guidelines will be subject to disciplinary actions in
accordance with those spelled out in section 11.3.
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14.3. Finally, we ask that you respect Discord itself:
• You may not sell your account or your server.
• You may not use self-bots or user-bots to access Discord.
• You may not share, sell, distribute, or modify content that violates anyone’s intellectual
property or other rights.
• You may not spam Discord, especially our Customer Support and Trust & Safety teams.
Making false and malicious reports, sending multiple reports about the same issue, or
asking a group of users to all report the same content may lead to action being taken on
your account.
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