Sumegha Dogra

Personal Note
I have been working in the field of retail for over 2 years now. Also have had the
opportunity to lead teams and train staff. The skills of which would prove beneficial in a
professional environment in any organization. I have gathered numerous contacts over the
years and strive to meet consumer and client needs.

Get in touch! Work Experience

Mobile:
+919779989053
Training/Process development and Customer
Email: support Executive
creo.sumo.94@gmail.com
Amazon Noida | 2018 - present
Address: Address:
Joined as a phones associate with Amazon with UK
Sector 71, Gautam Budh
operating Unit
Nagar, Ghaziabad, Uttar Pradesh
(201009) Worked on all skills - phones , email , chat process
Cross-skilled in Amazon Germany, Amazon US, Amazon
IN, Kindle and Prime, Amazon India, Global store,
Academic History Amazon delivery, search and rescue.
Served as an SME and helped launch Amazon UK
Secondary
Education (CBSE) I
MessageUs
India Indian School Al-Ghubra, Worked as Interim Training Specialist
Muscat, Oman Currently working as process and customer escalation
Higher
specialist
Secondary Education (CBSE)
K.C Public School, Jammu, J&K,
India
Content Developer & Marketing
Bachelor’s Knowrackle Publications | March 2017
Degree in Technology (CSE)
Punjab Technical University (I.K.
GUJRAL University), Rayat Bahra
Institute of Engineering and Nano- Performed Lead generation through social media
Technology for Women marketing, LinkedIn and previous company database
Worked as creative head and marketing executive
helping sales of magazines and product improvement
Briefly worked with suppliers and distributors
Software Skills
- Ms Excel
- Web browsing
- Ms Powerpoint ACHIEVEMENTS
- Adobe Ch 2020
Runner-up in Hack-Tricks Zonal Lag National Level Workshop (2013)IIT Bombay
- Canva pro Won customer obsession award (2018), Amazon
- Gimp 2,10.22 Won Most reliable player award (2018), Amazon