RAHMAD SYAWALUDDIN

Jakarta, Indonesia | (+62)898-9343-464 | rahmadsyawaluddinn@gmail.com

WORK EXPERIENCE

Yohan Supermarket & Dept Store (Sorong - Papua Barat)

Sales pramuniaga
December 2014 - May 2015
● Provide good service to ensure customer satisfaction
● Greet and welcome customers who come
● Maintain the condition of the shop to always be clean, neat and fully stocked
● Replenish goods that are out of stock or store stock is running low
● Label the items in the display window
● Help customers find the products they are looking for
● Process customer payments at the cashier
● Handle customer complaints and inquiries
● Provide suggestions and product recommendations to waiters
● Keep copies of receipts and monitor cash inflow and outflow

PT Kawan Lama Group (Kelapa Gading - Jakarta Utara)

Sales Executive
June 2016 - May 2018
● Provide added value to customers by focusing on customer needs and problems
● Responsible for providing the best service to customers
● Provide appropriate and relevant solutions to meet customer needs
● Good communication skills and knowledge of the products offered are required

PT Kawan Lama Group (Kelapa Gading - Jakarta Utara)

Sales Consultan (Supervisor)
June 2018 - November 2020
● Provide training to sales teams to achieve sales targets
● Provide sales reports from the sales team to the manager for evaluation
● Supervise and monitor the entire sales team
● Socialize to the sales team if there are new sales strategies, new products or other things
related to product sales
● Provide motivation and support to the sales team in carrying out their duties
● Solving problems in the field
● Receive input from sales regarding sales and consumer complaints
● Accommodating various sales problems in the field
● Teach sales techniques to employees
● Coordinating sales
● Thinking about sales strategies

PT Vivere Group
Sales Consultan
February 2021 - Now
● Looking for new sales opportunities or prospects according to research results
 ● Discussions with customers to explore needs in detail
● Provide suggestions and provide input to customers as alternative options to solve problems
● Monitor and coordinate with related parties for the production process, delivery,
installation, and handover of goods to customers

LEADERSHIP EXPERIENCE

Organisasi siswa intra sekolah

Head of the student council treasurer
January 2011 - December 2012
● Responsible for and knowing financial income/expenditure, inventory and treasury
● Together with the OSIS Chair, prepare the organization's budget and implement the OSIS
program
● Make proof of receipt of every financial income/expenditure for accountability reports

ADDITIONAL

Technical Skill: Microsoft Office (Word, Excel, PowerPoint), Google Suite (Google Docs, Google
Sheets, Google Slides)
Language: Native proficiency in Indonesian; Limited working proficiency in English.
Certification and Training:
● Microsoft Office 2019 (Udemy)
● Training TOEFL certificate (Central Course)
● Training Sales Executive (Kawan Lama Group)